The Global Luxury Hotels Market Key Trends and Opportunities to 2017

Transcription

1 The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Technological Changes and New Demand Trends to Drive Growth Report Code: TT0107MR Publication Date: September John Carpenter House 7 Carmelite Street London EC4Y 0BS United Kingdom Tel: +44 (0) Fax: +44 (0) The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 1

2 EXECUTIVE SUMMARY 1 EXECUTIVE SUMMARY The global luxury travel market recorded strong growth in , after a significant decline in 2009 and modest recovery in One of the key drivers of this growth was the increasing number of high net worth individuals (HNWIs) globally, primarily in the BRIC countries (Brazil, Russia India and China). This growth in global luxury travel is expected to continue over the forecast period to Global luxury hotels record revival in demand after the financial crisis Use of mobile technology to make luxury hotel companies operationally efficient New customer demand to drive growth Global hotel construction outlook is improving, led by a revival in the US hospitality industry BRIC countries to drive growth in the global hospitality industry The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 2

3 TABLE OF CONTENTS TABLE OF CONTENTS 1 Executive Summary Global Luxury Travel Market Key Trends and Issues Global Luxury Hotel Market Key Trends and Issues Global Luxury Hotels Market SWOT Strengths Weaknesses Opportunities Threats Global Hotels Construction Market Trends and Issues Global Luxury Hotel KPIs the Americas The Americas number of luxury hotel establishments ( ) The Americas number of luxury hotel establishments ( ) The Americas number of luxury hotel rooms ( ) The Americas number of luxury hotel rooms ( ) The Americas luxury room occupancy rate ( ) The Americas luxury room occupancy rate ( ) The Americas average revenue per available luxury room ( ) The Americas average revenue per available luxury room ( ) The Americas average revenue per occupied luxury room ( ) The Americas average revenue per occupied luxury room ( ) The Americas average total revenue per available luxury room ( ) The Americas average total revenue per available luxury room ( ) Global Luxury Hotels KPIs Asia-Pacific Asia-Pacific number of luxury hotel establishments ( ) Asia-Pacific number of luxury hotel establishments ( ) Asia-Pacific number of luxury hotel rooms ( ) Asia-Pacific number of luxury hotel rooms ( ) Asia-Pacific luxury room occupancy rate ( ) Asia-Pacific luxury room occupancy rate ( ) Asia-Pacific average revenue per available luxury room ( ) Asia-Pacific average revenue per available luxury room ( ) Asia-Pacific average revenue per occupied luxury room ( ) Asia-Pacific average revenue per occupied luxury room ( ) Asia-Pacific average total revenue per available luxury room ( ) Asia-Pacific average total revenue per available luxury room ( ) Global Luxury Hotels KPIs Europe Europe number of luxury hotel establishments ( ) Europe number of luxury hotel establishments ( ) Europe number of luxury hotel rooms ( ) Europe number of luxury hotel rooms ( ) Europe luxury room occupancy rate ( ) Europe luxury room occupancy rate ( ) Europe average revenue per available luxury room ( ) Europe average revenue per available luxury room ( ) Europe average revenue per occupied luxury room ( ) Europe average revenue per occupied luxury room ( ) Europe average total revenue per available luxury room ( ) Europe average total revenue per available luxury room ( ) Global Luxury Hotels KPIs Middle East and Africa The Middle East and Africa number of luxury hotel establishments ( ) The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 3

4 TABLE OF CONTENTS The Middle East and Africa number of luxury hotel establishments ( ) The Middle East and Africa number of luxury hotel rooms ( ) The Middle East and Africa number of luxury hotel rooms ( ) The Middle East and Africa luxury room occupancy rate ( ) The Middle East and Africa luxury room occupancy rate ( ) The Middle East and Africa average revenue per available luxury room ( ) The Middle East and Africa average revenue per available luxury room ( ) The Middle East and Africa average revenue per occupied luxury room ( ) The Middle East and Africa average revenue per occupied luxury room ( ) The Middle East and Africa average total revenue per available luxury room ( ) The Middle East and Africa average total revenue per available luxury room ( ) Global Luxury Hotel Profiles Company Profile: Shangri-La Asia Ltd Shangri-La Asia Ltd company overview Shangri-La Asia Ltd business description Shangri-La Asia Ltd main services and brands Shangri-La Asia Ltd history Shangri-La Asia Ltd SWOT analysis Shangri-La Asia Ltd strengths Shangri-La Asia Ltd weaknesses Shangri-La Asia Ltd opportunities Shangri-La Asia Ltd threats Shangri-La Asia Ltd key competitors Shangri-La Asia Ltd key employees Company Profile: InterContinental Hotels Group Plc InterContinental Hotels Group Plc company overview InterContinental Hotels Group Plc business description InterContinental Hotels Group Plc main services and brands InterContinental Hotels Group Plc history InterContinental Hotels Group Plc SWOT analysis InterContinental Hotels Group Plc strengths InterContinental Hotels Group Plc weaknesses InterContinental Hotels Group Plc opportunities InterContinental Hotels Group Plc threats InterContinental Hotels Group Plc key competitors InterContinental Hotels Group Plc key employees Company Profile: Hyatt Hotels Corporation Hyatt Hotels Corporation company overview Hyatt Hotels Corporation business description Hyatt Hotels Corporation main services and brands Hyatt Hotels Corporation history Hyatt Hotels Corporation SWOT analysis Hyatt Hotels Corporation strengths Hyatt Hotels Corporation weaknesses Hyatt Hotels Corporation opportunities Hyatt Hotels Corporation threats Hyatt Hotels Corporation key competitors Hyatt Hotels Corporation key employees Company Profile: Starwood Hotels & Resorts Worldwide, Inc Starwood Hotels & Resorts Worldwide, Inc. company overview Starwood Hotels & Resorts Worldwide, Inc. business description Starwood Hotels & Resorts Worldwide, Inc. main services and brands Starwood Hotels & Resorts Worldwide, Inc. history The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 4

5 TABLE OF CONTENTS Starwood Hotels & Resorts Worldwide, Inc. SWOT analysis Starwood Hotels & Resorts Worldwide, Inc. strengths Starwood Hotels & Resorts Worldwide, Inc. weaknesses Starwood Hotels & Resorts Worldwide, Inc. opportunities Starwood Hotels & Resorts Worldwide, Inc. threats Starwood Hotels & Resorts Worldwide, Inc. key competitors Starwood Hotels & Resorts Worldwide, Inc. key employees Company Profile: Marriott International, Inc Marriott International, Inc. company overview Marriott International, Inc. business description Marriott International, Inc. main services Marriott International, Inc. history Marriott International, Inc. SWOT analysis Marriott International, Inc. strengths Marriott International, Inc. weaknesses Marriott International, Inc. opportunities Marriott International, Inc. threats Marriott International, Inc. key competitors Marriott International, Inc. key employees Company Profile: Hilton Worldwide, Inc Hilton Worldwide, Inc. company overview Hilton Worldwide, Inc. business description Hilton Worldwide, Inc. main services and brands Hilton Worldwide, Inc. history Hilton Worldwide, Inc. SWOT analysis Hilton Worldwide, Inc. strengths Hilton Worldwide, Inc. weaknesses Hilton Worldwide, Inc. opportunities Hilton Worldwide, Inc. threats Hilton Worldwide, Inc. key competitors Hilton Worldwide, Inc. key employees Company Profile: Accor SA Accor SA company overview Accor SA business description Accor SA main services and brands Accor SA history Accor SA SWOT analysis Accor SA strengths Accor SA weaknesses Accor SA opportunities Accor SA threats Accor SA key competitors Accor SA key employees Company Profile: Wyndham Worldwide Corporation Wyndham Worldwide Corporation company overview Wyndham Worldwide Corporation business description Wyndham Worldwide Corporation main services Wyndham Worldwide Corporation history Wyndham Worldwide Corporation SWOT analysis Wyndham Worldwide Corporation strengths Wyndham Worldwide Corporation weaknesses Wyndham Worldwide Corporation opportunities Wyndham Worldwide Corporation threats The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 5

6 TABLE OF CONTENTS Wyndham Worldwide Corporation key competitors Wyndham Worldwide Corporation key employees Company Profile: Rezidor Hotel Group AB Rezidor Hotel Group AB company overview Rezidor Hotel Group AB business description Rezidor Hotel Group AB main services and brands Rezidor Hotel Group AB history Rezidor Hotel Group AB SWOT analysis Rezidor Hotel Group AB strengths Rezidor Hotel Group AB weaknesses Rezidor Hotel Group AB opportunities Rezidor Hotel Group AB threats Rezidor Hotel Group AB key competitors Rezidor Hotel Group AB key employees Company Profile: Choice Hotels International, Inc Choice Hotels International, Inc. company overview Choice Hotels International, Inc. business description Choice Hotels International, Inc. main services and brands Choice Hotels International, Inc. history Choice Hotels International, Inc. SWOT analysis Choice Hotels International, Inc. strengths Choice Hotels International, Inc. weaknesses Choice Hotels International, Inc. opportunities Choice Hotels International, Inc. threats Choice Hotels International, Inc. key competitors Choice Hotels International, Inc. key employees Global Luxury Hotel Markets BRIC Countries The Brazilian Luxury Hotel Market Key Trends and Issues Brazil domestic tourism trends Brazil inbound tourism trends Brazil outbound tourism trends The Russian Luxury Hotel Market Key Trends and Issues Russia domestic tourism trends Russia inbound tourism trends Russia outbound tourism trends The Indian Luxury Hotel Market Key Trends and Issues India domestic tourism trends India inbound tourism trends India outbound tourism trends The Chinese Luxury Hotel Market Key Trends and Issues China domestic tourism trends China inbound tourism trends China outbound tourism trends Appendix What is this Report About? Definitions Methodology Contact Timetric About Timetric Timetric s Services Disclaimer The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 6

7 LIST OF TABLES LIST OF TABLES Table 1: Shangri-La Asia Ltd, Key Facts Table 2: Shangri-La Asia Ltd, Main Services and Brands Table 3: Shangri-La Asia Ltd, History Table 4: Shangri-La Asia Ltd, Key Employees Table 5: InterContinental Hotels Group Plc, Key Facts Table 6: InterContinental Hotels Group Plc, Main Services and Brands Table 7: InterContinental Hotels Group Plc, History Table 8: InterContinental Hotels Group Plc, Key Employees Table 9: Hyatt Hotels Corporation, Key Facts Table 10: Hyatt Hotels Corporation, Main Services and Brands Table 11: Hyatt Hotels Corporation, History Table 12: Hyatt Hotels Corporation, Key Employees Table 13: Starwood Hotels & Resorts Worldwide, Inc., Key Facts Table 14: Starwood Hotels & Resorts Worldwide, Inc., Main Services and Brands Table 15: Starwood Hotels & Resorts Worldwide, Inc., History Table 16: Starwood Hotels & Resorts Worldwide, Inc., Key Employees Table 17: Marriott International, Inc., Key Facts Table 18: Marriott International, Inc., Main Services and Brands Table 19: Marriott International, Inc., History Table 20: Marriott International, Inc., Key Employees Table 21: Hilton Worldwide, Inc., Key Facts Table 22: Hilton Worldwide, Inc., Main Services and Brands Table 23: Hilton Worldwide, Inc., History Table 24: Hilton Worldwide, Inc., Key Employees Table 25: Accor SA, Key Facts Table 26: Accor SA, Main Services and Brands Table 27: Accor SA, History Table 28: Accor SA., Key Employees Table 29: Wyndham Worldwide Corporation, Key Facts Table 30: Wyndham Worldwide Corporation, Main Services and Brands Table 31: Wyndham Worldwide Corporation, History Table 32: Wyndham Worldwide Corporation, Key Employees Table 33: Rezidor Hotel Group AB, Key Facts Table 34: Rezidor Hotel Group AB, Main Services and Brands Table 35: Rezidor Hotel Group AB., History Table 36: Rezidor Hotel Group AB, Key Employees Table 37: Choice Hotels International, Inc., Key Facts Table 38: Choice Hotels International Inc., Main Services and Brands Table 39: Choice Hotels International, Inc., History Table 40: Choice Hotels International, Inc., Key Employees Table 41: Timetric Global Luxury Hospitality Sector Definitions The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 7

8 LIST OF FIGURES LIST OF FIGURES Figure 1: SWOT Analysis of the Global Luxury Hotels Market Figure 2: The Americas Number of Luxury Hotel Establishments, Figure 3: The Americas Number of Luxury Hotel Establishments, Figure 4: The Americas Number of Luxury Hotel Rooms, Figure 5: The Americas Number of Luxury Hotel Rooms, Figure 6: The Americas Luxury Room Occupancy Rate (%), Figure 7: The Americas Luxury Room Occupancy Rate (%), Figure 8: The Americas Average Revenue per Available Luxury Room (US$), Figure 9: The Americas Average Revenue per Available Luxury Room (US$), Figure 10: The Americas Average Revenue per Occupied Luxury Room (US$), Figure 11: The Americas Average Revenue per Occupied Luxury Room (US$), Figure 12: The Americas Average Total Revenue per Available Luxury Room (US$), Figure 13: The Americas Average Total Revenue per Available Luxury Room (US$), Figure 14: Asia-Pacific Number of Luxury Hotel Establishments, Figure 15: Asia-Pacific Number of Luxury Hotel Establishments, Figure 16: Asia-Pacific Number of Luxury Hotel Rooms, Figure 17: Asia-Pacific Number of Luxury Hotel Rooms, Figure 18: Asia-Pacific Luxury Room Occupancy Rate (%), Figure 19: Asia-Pacific Luxury Room Occupancy Rate (%), Figure 20: Asia-Pacific Average Revenue per Available Luxury Room (US$), Figure 21: Asia-Pacific Average Revenue per Available Luxury Room (US$), Figure 22: Asia-Pacific Average Revenue per Occupied Luxury Room (US$), Figure 23: Asia-Pacific Average Revenue per Occupied Luxury Room (US$), Figure 24: Asia-Pacific Average Total Revenue per Available Luxury Room (US$), Figure 25: Asia-Pacific Average Total Revenue per Available Luxury Room (US$), Figure 26: Europe Number of Luxury Hotel Establishments, Figure 27: Europe Number of Luxury Hotel Establishments, Figure 28: Europe Number of Luxury Hotel Rooms, Figure 29: Europe Number of Luxury Hotel Rooms, Figure 30: Europe Luxury Room Occupancy Rate (%), Figure 31: Europe Luxury Room Occupancy Rate (%), Figure 32: Europe Average Revenue per Available Luxury Room (US$), Figure 33: Europe Average Revenue per Available Luxury Room (US$), Figure 34: Europe Average Revenue per Occupied Luxury Room (US$), Figure 35: Europe Average Revenue per Occupied Luxury Room (US$), Figure 36: Europe Average Total Revenue per Available Luxury Room (US$), Figure 37: Europe Average Total Revenue per Available Luxury Room (US$), Figure 38: The Middle East and Africa Number of Luxury Hotel Establishments, Figure 39: The Middle East and Africa Number of Luxury Hotel Establishments, Figure 40: The Middle East and Africa Number of Luxury Hotel Rooms, Figure 41: The Middle East and Africa Number of Luxury Hotel Rooms, Figure 42: The Middle East and Africa Luxury Room Occupancy Rate (%), Figure 43: The Middle East and Africa Luxury Room Occupancy Rate (%), Figure 44: The Middle East and Africa Average Revenue per Available Luxury Room (US$), Figure 45: The Middle East and Africa Average Revenue per Available Luxury Room (US$), Figure 46: The Middle East and Africa Average Revenue per Occupied Luxury Room (US$), Figure 47: The Middle East and Africa Average Revenue per Occupied Luxury Room (US$), Figure 48: The Middle East and Africa Average Total Revenue per Available Luxury Room (US$), Figure 49: The Middle East and Africa Average Total Revenue per Available Luxury Room (US$), Figure 50: Brazil Number of Domestic Trips by Type (Million), Figure 51: Brazil International Arrivals by Purpose of Visit (Million), Figure 52: Brazil International Departures by Purpose of Visit (Million), Figure 53: Russia Number of Domestic Trips by Type (Million), Figure 54: Russia International Arrivals by Purpose of Visit (Million), Figure 55: Russia International Departures by Purpose of Visit (Million), Figure 56: India Number of Domestic Trips by Type (Million), Figure 57: India International Arrivals by Purpose of Visit (Million), Figure 58: India International Departures by Purpose of Visit (Million), Figure 59: China Number of Domestic Trips by Type (Million), Figure 60: China International Arrivals by Purpose of Visit (Million), Figure 61: China International Departures by Purpose of Visit (Million), The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 8

9 GLOBAL LUXURY HOTEL MARKETS 1.1 Global Luxury Hotel KPIs the Americas The Americas number of luxury hotel establishments ( ) The US was the largest country in terms of the number of luxury hotel establishments in the Americas region, with X,XXX luxury hotel establishments in During the review period, Peru had the lowest number of luxury hotels in the region, with XX luxury hotel establishments in Figure 1: The Americas Number of Luxury Hotel Establishments, Source: Timetric analysis Timetric The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 9

10 GLOBAL LUXURY HOTEL MARKETS 1.2 Global Luxury Hotels KPIs Asia-Pacific Asia-Pacific number of luxury hotel establishments ( ) China had the highest number of luxury hotel establishments in the Asia-Pacific region with XXX in China also recorded the highest growth in the number of luxury hotel establishments in the Asia- Pacific region, at a review-period CAGR of XX.X%. Figure 2: Asia-Pacific Number of Luxury Hotel Establishments, Source: Timetric analysis Timetric The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 10

11 GLOBAL LUXURY HOTEL MARKETS 1.3 Global Luxury Hotels KPIs Europe Europe number of luxury hotel establishments ( ) The UK was the largest country in terms of number of luxury hotel establishments in the European region, with XXX luxury hotel establishments in 2012, after growing at a review-period CAGR of X.X%. Despite being a relatively small market in the region, Poland recorded the highest growth rate in the number of luxury hotel establishments with a CAGR of XX.X%, increasing to XX in Figure 3: Europe Number of Luxury Hotel Establishments, Source: Timetric analysis Timetric The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 11

12 GLOBAL LUXURY HOTEL MARKETS 1.4 Global Luxury Hotels KPIs Middle East and Africa The Middle East and Africa number of luxury hotel establishments ( ) Egypt had the largest number of luxury hotel establishments in the Middle East and Africa region in 2012 with XXX. South Africa had the lowest number of luxury hotels in the Middle East and Africa region with XX in 2012, despite recording growth at a CAGR of X.X%. Figure 4: The Middle East and Africa Number of Luxury Hotel Establishments, Source: Timetric analysis Timetric The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 12

13 APPENDIX 2 APPENDIX 2.1 What is this Report About? 2.2 Definitions This report is the result of research on the global luxury hotels market, covering its dynamics and competitive landscape. The report broadly covers four regions the Americas, Asia-Pacific, Europe and the Middle East and Africa and includes Timetric data and analysis for 40 leading hospitality industries. It provides insights on trends and issues, and analysis of key hospitality metrics for these markets along with forecasts to The report also includes key market trends in emerging luxury hospitality industries such as the BRIC countries. It also provides an overview of the 10 leading luxury hospitality companies, along with SWOT analysis and details of strategic initiatives undertaken by them. For the purposes of this report, the following timeframes apply: Review period: Forecast period: Base year for forecasting: 2012 All data is collected in local currency. To avoid distortions due to currency fluctuations, all conversions into US dollars, of current, historical and forecast data alike, are made with a yearly average exchange rate. All values in tables, with the exception of compound annual growth rate (CAGR) are displayed to one decimal place. Growth rates may, therefore, appear inconsistent with absolute values due to this rounding method. The key market categories featured in the report are defined below: Table 1: Timetric Global Luxury Hospitality Sector Definitions Term Global Americas Asia-Pacific Europe Middle East and Africa Tourism demand factors Annual employee holiday entitlement Domestic trip International trip Trips taken by season Definition Four broad regions are covered: the Americas, Asia-Pacific, Europe, and the Middle East and Africa. Countries covered are the US, Mexico, Brazil, Canada, Argentina and Peru. Countries covered are China, India, Thailand, Malaysia, Philippines, Indonesia, Australia, Japan, South Korea, Vietnam, Hong Kong, Singapore and New Zealand. Countries covered are Turkey, Russia, Spain, Italy, the UK, Germany, Austria, Portugal, France, Switzerland, Poland, Czech Republic, Netherlands, Belgium, Norway, Denmark and Finland. Countries covered are Egypt, UAE, Saudi Arabia and South Africa. Factors which influence time and money spent on tourism. Typical factors include the amount of holiday leave available to the average employee in the country, and mean household income. The number of days the average resident of a country will accrue annually through entitled holidays, including annual leave and public holidays. Public holidays are statutory holidays to which a country s residents are entitled. A trip taken to a destination within the traveler s country of residence. A trip taken to a destination outside the traveler s country of residence. The number of trips undertaken by the residents of a country (both The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 13

14 APPENDIX domestic and international), segmented into four quarters: January March, April June, July September and October December. Number of trips by residents Average length of trip Tourism flow factors Number of overnight stays International arrivals Leisure trips Business trips Other trips International departures Domestic tourist expenditure Accommodation Inbound tourist expenditure Outbound tourist expenditure Hotels Budget hotels Midscale hotels Upscale hotels Luxury hotels The number of trips undertaken by the residents of a country, segmented by domestic and international trips. The average number of nights spent by the residents of a country, segmented by domestic and international trips. Factors which influence the flow of tourists from one location to another. The total number of nights spent by the residents of a country on all tourism trips during a given year. The number of foreign nationals entering a country. For example, a person from Canada who visits France would be an international arrival to France. Trips for holidaying, recreation, or visits to friends and relatives. Trips involving business as the primary purpose. It includes trips for meetings, incentives, conventions and exhibitions (MICE), events and conferences. Trips for purposes other than leisure or business, such as education, sports or pilgrimage. The total number of citizens leaving their home country and arriving in other countries. This will be higher than the total number of citizens leaving their home country, as a traveler might travel to more than one country. Expenditure on tourism commodities during trips within national borders by citizens of the country. This spending is categorized into accommodation, sightseeing and entertainment, food service, retail transportation, travel intermediation and others, which include travel insurance and equipment rental. The total direct spending on accommodation by inbound, domestic and outbound tourists within a single economy. Expenditure on travel and tourism commodities by international visitors within a country. This spending is categorized into accommodation, sightseeing and entertainment, food service, retail, transportation, travel intermediation and others, which include travel insurance and equipment rental. The total expenditure by the residents of a country for the purpose of, and during, international tourism trips, irrespective of whether these transactions involve domestic or international providers. This spending is categorized by various categories such as accommodation, sightseeing and entertainment, food service, retail, transportation, travel intermediation and others which include travel insurance and equipment rental. Establishments that provide paid lodging and full guest services, typically with a continuous staff presence. In the case of motels, this includes offstreet parking facilities but not necessarily meal services. Includes hotels that are considered to be budget accommodation, or have a one- or two-star rating, providing accommodation on a short-term basis at relatively low prices. Includes hotels with a three-star rating. These hotels provide more facilities and comfort than budget hotels, and their services are charged at higher prices. Includes hotels with a four star rating. Upscale hotels include both traditional full-service hotels and smaller select-service hotels with comfortable accommodation at higher prices than midscale hotels. Includes hotels with a five-star rating or higher. Luxury hotels provide top quality accommodation, with a combination of high-class facilities and style, typically at much higher prices than standard hotels. The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 14

15 APPENDIX Select-service properties Number of rooms Room occupancy rate Revenue per available room (RevPAR) Total room revenue Total non-room revenue Number of guests Business guests Leisure guests Tourism packages Experiential travel Other products Travel agents Tour operators Source: Timetric analysis Select-service properties offer the characteristics of limited-service properties along with a selection of services offered by full-service properties. Certain restaurant and banquet facilities are offered by such properties albeit at a smaller scale as compared to full-service properties to keep operating costs low. These hotels do not operate multiple restaurants or offer a large meeting space. The total number of rooms available in all hotel accommodation establishments in a country in a year. The percentage of available rooms sold during a given period. A measure of financial performance in the hospitality industry. It is the ratio of total room revenue to total rooms available. Average room rates and occupancy can also be used to calculate revenue per available room. The room rent that a guest pays for the occupied room. Revenue earned by hotels other than the room rent. It includes revenue from food and beverages, telecommunications, health and leisure operations, and car rentals. Guest numbers in all hotel accommodation establishments in a country in a year. The annual number of guests arriving in hotel accommodation establishments for business purposes. The annual number of guests arriving in hotel accommodation establishments for leisure purposes. A combination of tourism products or services, such as accommodation, travel bookings and car rental bundled together by a tour operator. Travel packages offering a holistic experience for travelers who want to go beyond the beaten tourist paths and learn about cultural and social aspects of a country or a place. Revenue generated by travel intermediaries from travel products and services that are not classified above. Businesses that sell travel-related products and services to both leisure and business customers on behalf of suppliers such as tour operators. These may include package holidays, sightseeing tours, airline tickets, hotel accommodation, cruise bookings, car rentals, rail travel and travel insurance. Some travel agents also serve as sales agents for international travel companies. Tour operators typically combine two or more travel services, such as transport, sightseeing, accommodation, food and entertainment, and sell them either directly to customers or through travel agents as a single product, called a package tour, for one price. Timetric The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 15

16 APPENDIX 2.3 Methodology Timetric s dedicated research and analysis teams consist of experienced professionals with industry backgrounds in marketing, market research, consulting and advanced statistical expertise. Timetric adheres to the Codes of Practice of the Market Research Society ( and the Society of Competitive Intelligence Professionals ( All Timetric databases are continuously updated and revised. All travel and tourism reports are created by following a comprehensive, four-stage methodology. This includes market study, research, analysis and quality control. 1) Market Study A. Standardization Definitions are specified using recognized industry classifications. The same definition is used for every country. Annual average currency exchange rates are used for the latest completed year. These are then applied across both the historical and forecast data to remove exchange rate fluctuations. B. Internal Audit Review of in-house databases to gather existing data: o Historic market databases and reports o Company database C. Trend monitoring Review of the latest travel and tourism companies and industry trends 2) Research A. Sources Collection of the latest market-specific data from a wide variety of industry sources: o Government statistics o Industry associations o Company filings o International organizations o Travel and tourism agencies B. Expert opinion Collation of opinion taken from leading travel and tourism sector experts Analysis of third-party opinion and forecasts: o Broker reports o Media o Official government sources C. Data consolidation and verification Consolidation of data and opinion to create historical datasets Creation of models to benchmark data across categories and geographies The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 16

17 APPENDIX 3) Analysis A. Market forecasts Feeding forecast data into market models: o Macroeconomic indicators o Industry-specific drivers Analysis of the travel and tourism sector database to identify trends: o Latest travel and tourism trends o Key drivers of the travel and tourism sector B. Report writing Analysis of market data Discussion of company and industry trends and issues Review of financial deals and travel and tourism trends 4) Quality Control A. Templates Detailed process manuals Standardized report templates and accompanying style guides Complex forecasting tools to ensure that forecast methodologies are applied consistently Quality-control checklists B. Quality control process Peer review Senior-level QC Random spot checks on data integrity Benchmark checks across databases Market data cross-checked for consistency with accumulated data from: o Company filings o Government sources The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 17

18 APPENDIX 2.4 Contact Timetric If you have any queries about this report, or would like any further information, please contact 2.5 About Timetric Timetric is a leading provider of online data, analysis and advisory services on key financial and industry sectors. It provides integrated information services covering risk assessments, forecasts, industry analysis, market intelligence, news and comment. Timetric helps over 1,500 financial services institutions and their partner companies around the world benefit from better, timelier decisions. Timetric provides: High-quality data including proprietary, specialized industry data, survey-based research, social media monitoring, macroeconomic data and forecasts Expert analysis from experienced economists and analysts, who use robust proprietary models, indices and forecasts Powerful proprietary visualization and workflow technology developed over years of extensive investment Timetric has office locations in London, New York, San Francisco, Hyderabad, Seoul, Singapore and Sydney. It employs 500 people, including 150 analysts and economists, and 200 professional researchers. The Global Luxury Hotels Market Key Trends and Opportunities to 2017 Page 18

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