CERTIFIED. WORKERS COMPENSATION CWCP 2009 CERTIFICATION COURSES PROFESSIONAL (CWCP) Traverse City, MI. Plymouth, MI Hartford, CT

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1 CERTIFIED WORKERS COMPENSATION PROFESSIONAL (CWCP) CWCP 2009 CERTIFICATION COURSES February March April May June August September October November 9-13 Lake Buena Vista, FL Evanston, IL Plymouth, MI Hartford, CT Lansing, MI Traverse City, MI Lansing, MI Princeton, NJ* San Diego, CA *New Jersey attendees will be certified by Michigan State University and receive a New Jersey certification from Rutgers University.

2 BECOME A CERTIFIED WORKERS COMPENSATION PROFESSIONAL (CWCP) Professional credentials are more important today than ever before. Workers compensation professionals need specialized knowledge and skills in many diverse areas including law, claims handling, disability management, safety, and medicine. The Certified Workers Compensation Professionals by Michigan State University is the premier national program that organizes the body of knowledge and skills needed by workers compensation professionals into a single comprehensive program. The program recognizes those who demonstrate that they have that knowledge and those skills with the CWCP designation. WHO SHOULD ATTEND Professionals from all parts of the workers compensation field including claims handlers, attorneys, physicians, rehabilitation counselors, nurses, therapists, agents, and union representatives will find this program helpful. The course is recommended for those employed by individual employers both insured and self-insured, insurance companies, third-party administrators, agents, brokers, and state agencies. Attendees should have experience in some area of workers compensation and be familiar with workers compensation law in at least one jurisdiction. BY PARTICIPATING IN THIS SEMINAR, YOU WILL Discuss all important aspects of workers compensation. Share experiences and learn from a diverse group of workers compensation professionals. Take home a set of comprehensive reference materials. Interact with knowledgeable instructors who are leaders in the field of workers compensation. Develop a network of workers compensation professionals. THE LEARNING ENVIRONMENT Attendance at each seminar will be limited to about 30 participants. The relaxed class atmosphere stimulates participants to learn from each other as well as from the instructor. At times, attendees will break into small groups to work on problems or exercises and to discuss issues. Courses are designed to allow individuals to raise questions and get answers. WHY CERTIFY Professional credentials are more important today than ever before. This comprehensive national program covers all the important elements of workers compensation and includes an evaluation procedure to certify its successful completion. Earning your professional certification from MSU s School of Labor and Industrial Relations demonstrates mastery of content and commitment to the field of workers compensation. THE CWCP CERTIFICATION Individuals who complete the course, take part in discussions and exercises, and pass a series of examinations are recognized by Michigan State University as Certified Workers Compensation Professionals. They are entitled to use the designation CWCP after their name. EXAMINATIONS Attendees take examinations to evaluate their knowledge and proficiency. The online exams are due two weeks after the class. Applicants will also be evaluated on their participation in certain activities during the seminar. Certification is only given to those who attend the entire program and pass all examinations. They will be notified four to six weeks after the seminar by letter and will receive a certificate.

3 SEMINAR HOURS: MONDAY THURSDAY, 8:30 AM 4:30 PM AND FRIDAY, 8:3 COURSE SCHEDULE MONDAY Principles of Disability Law Master the basic principles of state workers compensation laws. We do not focus on the law of any specific state but instead lead you to the questions you must ask to understand the law in your state. We will also examine the Americans with Disabilities Act and the Family and Medical Leave Act. In addition, you will briefly review the history of workers compensation and the basic economic issues involved. Topics Covered History of Workers Compensation Economic Issues Coverage Exclusive Remedy and Third-Party Cases Arising Out Of and In The Course Of The Causal Issue Disability Benefits Medical Benefits Vocational Rehabilitation Benefits Procedures Americans with Disabilities Act The Family and Medical Leave Act TUESDAY & WEDNESDAY Managing a Claim Learn how to manage a claim from beginning to end: the procedures for handling routine claims and problem issues including litigation, settlements, and attorneys. You will bring back handouts including checklists and forms that you can immediately apply in your workplace. Early return-to-work (RTW) is one of the most successful strategies you can use in dealing with workers compensation. We will explain why and provide specific details for creating an effective RTW program. Topics Covered Claims Management Claim Reporting Employer Response to a Claim Creating a Claim File Investigating a Claim Choosing Medical Providers Controlling Medical Costs Paying Benefits Setting Reserves Using Vocational Rehabilitation Handling Disputed Claims Dealing with Judges and Attorneys Settlements Return-to-Work - Designing a Program - Limitation - Implementation - Time Limits - Making It Work WHAT PEOPLE ARE SAYING Interaction, group involvement, informative material; I feel like I have gained a lot of new insight into the workers compensation field. L. Blackman, CWCP February 08 Each instructor s ability to effectively communicate/demonstrate their high quality expertise on workers compensation exceeded my predicted value of the program. I can honestly say the MSU CWCP program has a value that cannot be measured by any set dollar amount. L. Kerpel, CWCP - March 08 Great experience, really glad I came. J. Lewis, CWCP - May 2008 The best aspect of the program was using examples of real life situations and relating them to the topics discussed. P. MacEachern, CWCP - June 08

4 AM 3:30 PM THURSDAY Insurance and Self-Insurance The insurance and self-insurance portion outlines the various alternatives, their advantages and disadvantages. You will find out the latest strategies for preventing injuries. The best employers have moved beyond the traditional safety contests and now focus on hazards and near misses. You will learn how they do this. Preventing disabilities involves the entire structure of a business. It includes wellness, employee selection practices, fraud prevention, and perhaps most important of all, management commitment. Topics Covered How insurance prices are set How to get the best price Alternatives for insurance and selfinsurance How to get good service from an insurance company or third-party administrator Safety and Prevention - Training Programs - Safety Committees - Safety Incentives - Incident Investigation FRIDAY Medical Issues Friday you will see a videotape of a physician performing a back examination on a claimant. We will show you how to review and understand medical reports, recognize the severity and importance of certain diagnoses, have a reasonable understanding of what treatment is appropriate, and build skills in dealing with doctors and other healthcare providers. Topics Covered An Introduction to Medical Terminology A Review of Body Systems Back Injuries Anatomy Common Disabilities Prognosis Appropriate Treatment Cause Injuries to the Hand and Arm Injuries to the Knee Heart Disease Lung Disease Psychiatric Disabilities Please note: Days on which seminar topics are covered may vary. COURSE PARTICIPANTS HAVE COME FROM Accident Fund Insurance Co. of America Aetna BASF City of Detroit Crate & Barrel Dow Chemical Company General Motors Corporation Hershey Foods Corporation Kelly Services, Inc. Michelin North America Midwest Employers Casualty Paychex Agency, Inc. Saginaw Chippewa Indian Tribe Wells Fargo Bank

5 THINGS YOU SHOULD KNOW WHEN REGISTERING OVERNIGHT ACCOMMODATIONS Overnight accommodations are not included in the seminar fee. MSU has arranged for a limited number of rooms at a special rate. For reservations, call the hotel listed for the seminar you will be attending and refer to the Michigan State University block. This special rate may be removed a month prior to the seminar so make your reservation early. SPECIAL NEEDS ACCOMMODATIONS Accommodations for people with disabilities or special dietary needs may be requested by calling us at (517) We will do all we can to accommodate you. It would be helpful if you would call at least three weeks before the program. MSU S FEDERAL ID NUMBER Payment does not have to accompany registration, but it is due by the seminar date. Registrants will receive a combined confirmation letter and invoice. Certificates will be mailed out upon successful completion of the certification exam and seminar payment confirmation. CANCELLATION POLICY Fourteen days or more prior to seminar: full refund Less than 14 days: $350 cancellation fee Failure to attend without cancelling: no refund MSU reserves the right to cancel programs when enrollment criteria are not met or for conditions beyond its control. Any additional costs incurred by the enrollee of cancelled programs are the responsibility of the enrollee. GENERAL POLICIES Dress is business casual. Please, no audio or video recording. If you cannot attend upcoming scheduled seminars but would like to receive future mailings, please fax the request to or Marian Erickson, Program Coordinator, at wcc@lir.msu.edu. RECERTIFICATION Initial certification is valid for a two-year period. Continuing certification after that requires evidence of continuing education in Workers Compensation or a related field. For more information please see our website or cwcp@lir.msu.edu. CONTINUING EDUCATION CREDIT Participation in this seminar earns continuing education credits towards recertification for programs sponsored by the Human Resources Education and Training Center of the School of Labor and Industrial Relations at Michigan State University. This seminar has also been recognized for continuing education credits by many national accrediting organizations. Credits available include PHR/SPHR/ GPHR, CCMC, CRCC, CDMSC, nurses, insurance agents/producers, and safety professionals. For additional information, please see our website OTHER PROGRAMS Visit our website for information about other programs presented by the Workers Compensation Center ( and by the Human Resources Education and Training Center ( of the School of Labor and Industrial Relations at Michigan State University. Michigan Workers Compensation Law for Union Leaders The Maze of Michigan Workers Compensation Certified Human Resources Specialist Certified Labor Relations Specialist Preparing for and Negotiating the Labor Contract Employment Law: Applications in Human Resources Skills for Success: A Management Development Program DISTANCE LEARNING To learn more about WCC web presentations and online courses, please visit

6 CERTIFIED WORKERS COMPENSATION PROFESSIONAL To register, fill out one form per attendee and send to the Workers Compensation Center (WCC). WORKERS COMPENSATION CENTER SCHOOL OF LABOR & INDUSTRIAL RELATIONS ATTN: Marian Erickson Michigan State University 422 South Kedzie Hall East Lansing, MI FAX: PHONE: (517) WEB: COURSE FEE $2,395 Course fee includes continental breakfast and networking lunch each day. Please check the course you will be attending and fill in your contact and payment information below. February 16-20, 2009 Disney s Coronado Springs Resort 1000 West Buena Vista Dr., Lk Buena Vista, FL (407) August 24-28, 2009 Park Place Hotel 300 East State Street, Traverse City, MI (231) March 23-27, 2009 Hilton Garden Inn Evanston 1818 Maple Avenue, Evanston, IL (847) April 20-24, 2009 The Inn at St. Johns Five Mile Road, Plymouth, MI (734) May 11-15, 2009 The Goodwin Hotel One Haynes Street, Hartford, CT (860) June 15-19, 2009 The James B. Henry Center for Executive Development 3535 Forest Road, Lansing, MI (517) For accommodations, contact Candlewood Suites, 3545 Forest Rd., Lansing, MI (517) September 21-25, 2009 The James B. Henry Center for Executive Development 3535 Forest Road, Lansing, MI (517) For accommodations, contact Candlewood Suites, 3545 Forest Rd., Lansing, MI (517) October 19-23, 2009 The Westin Princeton at Forrestal Village 201 Village Boulevard, Princeton, NJ (609) In addition to the CWCP from Michigan State Univeristy, attendees will be recognized as certified New Jersey workers compensation professionals by Rutgers University. (Call for details.) November 9-13, 2009 Marriott Hotel San Diego Del Mar El Camino Real, San Diego, CA (858) NAME TITLE ORGANIZATION ADDRESS CITY STATE ZIP PHONE ( ) EXT 5 LETTER CODE FROM MAILING LABEL (located ABOVE your name) PAYMENT BILL ME CREDIT CARD CHECK (payable to Michigan State University) WE ACCEPT CREDIT CARD PAYMENTS ON OUR SECURE WEBSITE. REGISTER ONLINE AT

7 THE WORKERS COMPENSATION CENTER (WCC) The Workers Compensation Center (WCC) at Michigan State University is the only university based center servicing all workers compensation professionals. Many of its courses are national in scope but some are designed with emphasis on Michigan law. The center also engages in research and other special projects related to workers compensation. It can also design training programs or organize special studies to fit the needs of a specific employer. WORKERS COMPENSATION CENTER ADVISOR Edward Welch is professor emeritus of MSU s School of Labor & Industrial Relations where he served as director of the Workers Compensation Center until his retirement in June, From 1991 to 1999, he was editor of the newsletter On Workers Compensation. He was director of the Michigan Bureau of Workers Disability Compensation from 1985 through Prior to that, he was a claimants attorney in Muskegon and Battle Creek, Michigan. INSTRUCTORS Jeff Biddle is a faculty member in the department of Economics of Michigan State University. A specialist in labor economics, he has for several years taught undergraduate courses on the economic aspects of government programs for workers, including workers compensation. He has published extensively research in the area of workers compensation. John Burton is a professor emeritus in the School of Management and Labor Relations at Rutgers. He is the editor of the Workers Compensation Policy Review. He is a member of the Advisor Council on Workers Compensation for the New Jersey Commissioner of Labor and Workforce Development, and was the Chairman of the National Commission on State Workmen s Compensation Laws. He received his LL.B. and Ph.D. in Economics from the University of Michigan. Libby Child is currently consulting, writing and lecturing in the field of disability management and workers compensation. Libby handled workers compensation claims and managed integrated disability management for Steelcase Inc. for 25 years. Libby is also a member of a number of state boards and commissions related to workers compensation. Ann Clayton serves as a senior consultant to the Workers Compensation Research Institute in addition to working with state workers compensation agencies and employers to help them apply automated workers compensation information. Before becoming a consultant, Ann worked as the deputy director of the WCRI, joining them in 1996 after serving as the director of Florida s workers compensation system for five years. Bruce W. Hayden is director of speciality markets for BerkleyNet Underwriters, LLC, based in Woodbridge, Virginia. With experience in underwriting, marketing, claims and finance, Hayden has an extensive background in insurance including senior management roles in speciality WC companies. Steven Pollok is president and senior partner of Rapaport, Pollok, Farrell & Waldron, P.C. of Lansing, Michigan. He has specialized in practicing workers compensation law for almost 30 years as a claimant s attorney. He has also taught workers compensation law as an adjunct professor at Thomas Cooley Law School since Steve has lectured frequently on numerous topics involving workers compensation issues to unions, management representatives, and attorneys. Steve has a bachelor of arts degree from Michigan State University and also a master s degree in Labor and Industrial Relations from Michigan State University. He earned his J.D. from Cleveland-Marshall College of Law in MEDICAL CONSULTANTS John J. Bernick is the medical director of Michigan Occupational Health Associates, a clinical occupational medicine practice, and an assistant professor at Wayne State University. He received his BS and MS in microbiology at Wayne State University. Prior to receiving his MD from Wayne State University, he attended the University of Michigan where he completed a PhD in Environmental Health Sciences. M. Melissa Moon graduated from Michigan State University s College of Osteopathic Medicine in 1987 and from the University of Michigan residency in Physical Medicine and Rehabilitation (PM&R) in She is board certified in Physical Medicine and Rehabilitation. Dr. Moon recently left her practice of pain medicine to become the medical director of Heritage Valley Health Systems Occupational Medicine program located near Pittsburgh, Pa. Mark J. Upfal is corporate medical director of the Detroit Medical Center Occupational Health Service and an associate professor at Wayne State University. After receiving his BS in Zoology and MPH in Environmental and Industrial Health from the University of Michigan, and prior to receiving his MD from the University of Colorado, he was an industrial hygienist.

8 WORKERS COMPENSATION CENTER SCHOOL OF LABOR & INDUSTRIAL RELATIONS Michigan State University 422 South Kedzie Hall East Lansing, MI CERTIFIED WORKERS COMPENSATION PROFESSIONAL (CWCP) 2009 COURSES February Lake Buena Vista, FL March Evanston, IL April Plymouth, MI May Hartford, CT June Lansing, MI August Traverse City, MI September Lansing, MI October Princeton, NJ November 9-13 San Diego, CA Visit for answers to frequently-asked questions. MSU is an affirmative-action, equal-opportunity employer. Non-Profit Organization U.S. Postage PAID East Lansing, Michigan Permit No. 21