F R3. Euskaltel, S.A. ESRI European User Conference (Madrid 2.011)

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1 Orrialdea / Página : 0 Data / Fecha : 27/10/2011

2 Euskaltel, S.A., The Basque Country s Global Telecommunication Company, offers Fixed Telephony, Mobile Phone, Internet and Interactive Digital Television services. Euskaltel has consolidated its leadership in offering full integrated fixed telecommunications network through its latest fiber optic technology, reaching unprecedented market share in the experience of alternative operators in Europe. Leader in Broadband, Fixed Telephony and Digital Television. It is also the first case of European independent mobile virtual operator with owned network, and therefore capable of fully developing all kind of services, fixed, mobile and converged Among the chronological markers achieved in its activity, It is worth pointing out : Youngest company, and first in the sector, to obtain the Q de Oro quality award (2008) Sustainability Report acknowledged by Global Reporting Initiative (GRI), the only company of the telecommunications sector awarded worldwide The first telecommunications operator to obtain jointly ISO9001 (Quality) and ISO14001 (Environment) EUSKALTEL, S.A. Parque Tecnológico, Edificio Derio (Bizkaia) Tel.: Fax: Orrialdea / Página : 1 Data / Fecha : 27/10/2011

3 Chronological markers for GIS in Euskaltel 1998: 1st GIS installation (arcview 3.1 SDE 3.0.2) 2002: 1st Great GIS migration (ArcGIS 8.1 and ArcSDE 8.1, ArcIMS 3.1: EuskalGIS) 2004: GIS Migration to 8.2 ArcIMS 4.0 ( ) Vantive to EKTNET 2005: GIS Migration to 8.3 (big code changing) ArcIMS : GIS Migration to 9.1 and ArcIMS : User s new requirements 1st process to implement a vertical telecommunication solution nd Great GIS Migration (ArcGIS 9.2, ArcGIS Server 9.2 and Network Engineer 5.1) 2011-? GIS Migration to ArcGIS ArcGIS Server 10.x and Network Engineer Orrialdea / Página : 2 Data / Fecha : 27/10/2011

4 TO ArcGIS FROM Desktop ArcView AND and ArcGIS Network 3.1 Server Engineer Orrialdea / Página : 3 Data / Fecha : 27/10/2011

5 Starting Point The GIS system began to develope late in 1.998, and the chosen GIS software was ESRI s ArcView and SDE. At that moment the default architecture corresponded to a Client-Server pattern, taking into account the importance of integration with corporate CRM, developed under the Vantive platform. ArcInfo 7.2 ArcView 3.1 Vantive Solaris 2.6 Sun 250 SDE Sybase sobre Sybase 11.5 Orrialdea / Página : 4 Data / Fecha : 27/10/2011

6 Achievements of Euskaltel s GIS? The First Continous map into SDE The First Outside plant elements, such as: Spans, Structures, terminal Boxes, and Euskaltel s own schematic views of the Ducts and Cables Basic Queries Analyzing of socio-economic variables Assisted center of population creation CAD designs import Business table s information directly connected to GIS elements in Sybase Orrialdea / Página : 5 Data / Fecha : 27/10/2011

7 Lacks of the Euskaltel s GIS? On 2001, Euskaltel found out different issues that forced a software migration Performance problems Change Euskaltel s requirements Progamming language Cartography problems Unsupported Database (Sybase was no longer supported by ESRI Technology) Orrialdea / Página : 6 Data / Fecha : 27/10/2011

8 Proposed Architecture for the Euskaltel s GIS System (2002) The New RDBMS chosen was SQLServer 2000 due to: Sybase common ancestor Change Unix platform to Windows Platform Database with no ending life Compatibility between the GIS and the CRM platforms Economy (number of licenses) This was the first of the great migrations of the GIS software carried out by Euskaltel Orrialdea / Página : 7 Data / Fecha : 27/10/2011

9 Orrialdea / Página : 8 Data / Fecha : 27/10/2011

10 SDE ArcSde 8.2 Files in the network Orrialdea / Página : 9 Data / Fecha : 27/10/2011

11 Achievements of Euskaltel s GIS? Cartography. From DGN to ArcSDE (*) New outside plant elements (distribution centers, digital TV Taps, ) First attempt to digitize planned fiber optic cables GRIDs in the GDB Replica tables from Sybase in GIS Sketch Tool to edit GIS elements Orrialdea / Página : 10 Data / Fecha : 27/10/2011

12 What did the user think about the new software? The editors had a new powerful, more intuitive, and flexible tool to do their job The Non-Editor who changed from ArcView 3.1 to ArcIMS? Orrialdea / Página : 11 Data / Fecha : 27/10/2011

13 Lacks of the Euskaltel s GIS? Fully integration with the CAD environment Cartographic updating proccesses normalization New user profiles New Functionalities Telecommunication Network management tool PDA Clients with editing functionality in the DB for mobile access Faster ArcIMS viewer Small migration to ArcGIS 8.2 and later on to and ArcIMS 4.0 Orrialdea / Página : 12 Data / Fecha : 27/10/2011

14 Euskaltel undertook one of the most important projects CRM Migration (Vantive to.net) The 1st CRM.NET application was done with the outside plant elements business information Migration to ArcGIS 8.3 and ArcIMS fully integrated with the new.net environment Orrialdea / Página : 13 Data / Fecha : 27/10/2011

15 Orrialdea / Página : 14 Data / Fecha : 27/10/2011

16 Achievements of Euskaltel s GIS? Wimax Project with the Basque Goverment New import tool (from CAD and Acccess to GDB) Function: Know portal db s and for Neweach Export toolthe from GIS to the DGNassociated (mslink) BTS New Manhole Reports Starting information: New Query Tools:calculated by Syrenet Theoretical coverage adquired Advancedby element query Real Data Drive Test Analysis EKTNETcalculations, related queries: Analysis: Buffer generation, and Power data, and BTS to portal Fiber Optic Query associations Cooper Destiny: loading data into EKTNETQuery Coax query New Hyperlink to elements New ArcIMS Viewers Wimax Coverage Modelling Geomarketing Tools New Corporate Street directory Mobility Project Orrialdea / Página : 15 Data / Fecha : 27/10/2011

17 Integration to and from CRM to and from GIS Orrialdea / Página : 16 Data / Fecha : 27/10/2011

18 Lacks of the Euskaltel s GIS? A telecommunication software solution A faster ArcIMS viewer Better integration with the CAD environment Orrialdea / Página : 17 Data / Fecha : 27/10/2011

19 Euskaltel started a proccess to implement a vertical telecommunication solution for the GIS. Telcordia Telecommunication Netwok Engineer software Orrialdea / Página : 18 Data / Fecha : 27/10/2011

20 Telcordia Netwok Engineer Orrialdea / Página : 19 Data / Fecha : 27/10/2011

21 Achievements of Euskaltel s GIS? A completely different way of working with the GIS A graphic Work Order Management that helps the CRM one All the access network and its connections integrated External plant s Complete Inventory Terminal Boxes representation integrated with the CRM and with connections trough all intermediate elements from Source to Customer Complete View of the CATV network and its connections New tools for checking CRM Elements into the GIS New correction tools Better information export towards the CAD environment Orrialdea / Página : 20 Data / Fecha : 27/10/2011

22 Orrialdea / Página : 21 Data / Fecha : 27/10/2011

23 The Road ahead of Euskaltel s GIS 2012 New integrated Inventory Exploit the NE Software Fiber Optic tools, Admin lables, design Design Assistant New ArcGIS Server Viewer, faster and interconnected New Mobile applications New Geomarketing applicattions Orrialdea / Página : 22 Data / Fecha : 27/10/2011

24 Orrialdea / Página : 23 Data / Fecha : 27/10/2011

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