United Technologies Corporation

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1 Company Report 1

2 United Technologies Corporation Based in Connecticut, USA, UTC is a diversified company providing high technology products and services to the global aerospace and building industries. 2

3 UTC Operating Companies Otis Elevator Company elevators, escalators, moving walkways UTC Climate, Controls and Security air conditioning, refrigerating, heating, ventilation and HVAC systems and products, electronic security, fire protection products and services 3

4 UTC Operating Companies UTC Power fuel cell systems, for on-site, transportation, space and defense applications Hamilton Sundstrand aerospace systems, components, space suits, industrial products 4

5 UTC Sales 2011 Aircraft systems UH60M F135 CTOL Engine PurePower Engine Electronic Security Infinity TM Commercial refrigeration Gen2 Fire safety $58.2 billion Includes discontinued operations 5

6 UTC Sales Balance 2011 Latin America Other Canada Asia Pacific United States Europe $58.2 billion 6

7 UTC Sales 2011 Aftermarket Original Equipment Manufacturing (OEM) $58 billion 7

8 UTC Employees 2011 Latin America Other Canada Asia Pacific United States Europe 199,900 employees 8

9 UTC Operating Companies Pratt & Whitney aircraft engines, gas turbines and space propulsion systems Sikorsky military, industrial and commercial helicopters 9

10 Otis Elevator Company World s largest manufacturer of people-moving products including elevators, escalators and moving walkways Maintains more than 1.7 million elevators and escalators worldwide Products and services in more than 200 countries and territories Headquartered in Connecticut, USA, Otis employs 60,000 people globally 10

11 Otis History Elisha Graves Otis founded the company in 1853, after he invented a safety mechanism for a lifting platform. In 1854, he demonstrated his automatic safety elevator at the Crystal Palace, the main exhibition hall of America s first world s fair. This invention launched the elevator era. 11

Otis Milestones 1853 Elisha Graves Otis founds the company in Yonkers, NY 1900 escalator at the World s Fair in Paris 1925 Install first memory control system 1948 automatic elevator system 1976

12 Otis Milestones 1853 Elisha Graves Otis founds the company in Yonkers, NY 1900 escalator at the World s Fair in Paris 1925 Install first memory control system 1948 automatic elevator system 1976 Elevonic 411 & Elevonic REM 1988 Release Otis 2000 elevator line in Europe 1994 OTISLINE 1983 Otis 506 NCE escalator 2000 Elevonic Launch Gen2 elevator system 2004 Became a wholly owned subsidiary of UTC EMS Panorama 2005 energy-efficient NCE Escalator 2011 The Way to Green 2010 Otis Elite Service 2009 Compass Destination Management and ReGen 12

13 Elevators Gen2 elevator range Otis technologies concentrate on providing sustainability, architectural flexibility and outstanding ride quality. Available in both machine room-less or mini-machine room, heavy duties and high speeds Double deck and high speed elevators Unsurpassed performance for demanding projects Compass Destination Management Provides personalized elevator service while improving system performance 13

14 Escalators and Moving Walkways Escalators and Trav-O-Lator moving walkways For public and commercial applications Sustainable features Smarter operations with ReGen Drives, power monitoring, highly efficient lubrication systems 14

15 Service and Modernization The right organization Otis has the world s largest network of branch offices and service centers Modernization Innovative technologies and an extensive product line to improve performance, aesthetics and reliability of elevator systems The right technology The REM monitoring system combined with our customer-focused Otis Elite service program provides customers optimal reliability and faster response time The right system The EMS Panorama elevator management system enables improved building management Gen2 Mod The advantages of Gen2 technology can be applied to building modernizations to reduce overall energy consumption while improving reliability, and performance. Photo credit: AIRDIASOL-Rothan 15

16 Global Presence 16

17 Sales 2011 NE Americas Europe Service Asia $12.4 billion 17

18 Ten Research Centers Globally Two tallest test towers are Bristol Test Tower & Quality Assurance Center Connecticut, USA 154 meters (505 feet) above ground 27 meters (89 feet) below ground 117 meters (384 feet) high 14 hoistways 25 test stations 18 Shibayama Test Tower Shibayama, Japan

19 Iconic Buildings Europe London Underground, U.K. Eiffel Tower, France Tour Granite, France Vatican, Italy Sony Center, Germany 19

20 Iconic Buildings Americas The Empire State Building design is a registered trademark and used with permission by ESBC. CN Tower, Toronto Empire State Building, New York John Hancock, Chicago The Luxor, Las Vegas Christ the Redeemer, Rio de Janeiro 7 World Trade Center, New York 20

21 Iconic Buildings Asia Shanghai World Financial Center, China Burj Khalifa, United Arab Emirates Incheon Airport, Korea Bitexco Financial Tower, Vietnam PetronasTowers, Malaysia Kohinoor Square, India 21

Skyrise. Engineered to meet the highest of challenges. The Skyrise system delivers:

Skyrise. Engineered to meet the highest of challenges. The Skyrise system delivers: SkyriseTM Skyrise Engineered to meet the highest of challenges In the last 100 years, 10 buildings earned the distinction of being the world s tallest. Eight of them relied upon Otis for their elevator