MAGENTA KEYLINE IS A CUTTER GUIDE, DO NOT PRINT. PLEASE SET TRAPPING THROUGHOUT

Size: px
Start display at page:

Download "MAGENTA KEYLINE IS A CUTTER GUIDE, DO NOT PRINT. PLEASE SET TRAPPING THROUGHOUT"

Transcription

1 Risk & Assurance Integrated software solution

2 Managing risks and providing assurance that the process is working is a key requirement for any organisation, as is having an effective and efficient software solution to facilitate and manage the process. With Magique you can run the risk management process efficiently and ensure stakeholders are able to participate fully in the process. The intuitive web-based interface enables users to update and review their risk and control position and take immediate action. Your solution to effective risk based auditing, providing objective assurance that risks are being effectively managed. Magique is configured to match the exact needs of each organisation to help them meet their legal, regulatory and business requirements, while at the same time setting a framework in which to meet business objectives. A systematic approach to risk recording, evaluation and ownership means that current and potential issues are identified and prioritised at the earliest opportunity. Appropriate mitigating actions can then be initiated to address the immediate issue as well as reducing the likelihood of recurrence of similar issues. The integrated Galileo audit management system provides comprehensive risk-based auditing functionality. This ensures audit work is planned to cover both high risk areas and areas where the business requires assurance that controls are working effectively. This risk-based approach optimises the effectiveness of the audit department, confirms or rejects assumptions and provides feedback on the accuracy of risk assessment and management procedures. An efficient, consistent and risk-based approach to internal assurance with effective & timely delivery of service to customers. Department for Work and Pensions Our experience gained from working with over 250 major organisations means that we can provide advice on strategies, frameworks, approach and best practice to help you implement a practical and effective solution to your risk and assurance requirements. With the right strategy, people and system in place, you will be able to manage risks effectively, optimise the benefits and achieve your business objectives.

3 Integrated A comprehensive and fully integrated single system which is both flexible & modular Individual Configured and customised to meet your exact methodology and needs by experienced consultants Intuitive An easy to use system which evolves and grows with you

4 We were attracted to Magique since it has the flexibility through its configurability and customisation to support the continuous development of our risk management and assurance framework. Brit Insurance Magique is a feature-rich Risk Management System with an extensive range of functionality and the flexibility to grow and evolve with your users and requirements. In addition to the Risk Register, the software includes an incident recording/loss register, a questionnaire system for Control Self Assessment and an Action Tracking system for recording and tracking additional remedial actions.

5 Magique s functionality includes: Risk Register The Risk Register is the main component of the Magique Risk Management software and is used to record, analyse and manage risks by business units, legal entities and other organisational units. Risks can be further categorised and analysed to meet the reporting classifications of regulated industries and optionally can be linked to business objectives and key processes, depending on your risk methodology. Your precise risk model and scoring system is configured within the system and is used to prioritise the management of risks within your defined appetite. Risk mitigation activities including controls and routine assurance are recorded, updated, monitored and tested within the system. The electronic review and approval process ensures risks are revisited at appropriate frequencies. The subsequent history of risk evaluations can be used to track trends in activity and together with Key Risk Indicators can help to provide early warnings of potential issues and flag risks which are likely to crystallise. The Magique library facility used to record common risks, controls, objectives and processes aids the setup of risk registers by organisational units and provides consolidation of risks and identification of common issues across the organisation. Questionnaires The system includes an online Control Self Assessment system for generating questionnaires, collating responses and performing self-assessment and certification from the business units. The integral control sign-off and tracking system facilitates a cyclical review process over defined periods per business area. Operation Loss Events/Incident Reporting System Risk Management involves effectively managing, not completely eliminating risks. Incidents and losses will occur, even in the most highly controlled areas. Such incidents, near misses and even knowledge of issues in other organisations can be recorded and analysed within the system. Events can be recorded and subsequently allocated against the relevant risks to improve their future management. An extensive range of functionality is provided to meet the needs of your organisation and its regulatory authorities. Action Tracking The Action Tracking system is shared by both Magique and Galileo users and includes all further actions for the business to address weaknesses in their control activities. Comprehensive security is provided to enable online response and tracking by action owners including alerting of overdue items. Reporting The system supports a wide range of standard and custom reporting options to ensure your exact reporting requirements are met. Heat Maps by Business Unit, Category, Objective, Process and other key areas help manage risks within your appetite and provide drill-down functionality to investigate areas of concern. Exports to MS Word and MS Excel are available throughout the system. The powerful and easy-to-use Magique/Galileo Flex-Reporting tool is also available for end-user reporting.

6 Galileo gives us the flexibility to readily restructure the data when the company reorganises or makes sales or acquisitions, and enables a framework that helps to ensure that all auditors follow the defined audit process which is key as the demand for quality assurance increases. BAE Systems plc Galileo is a comprehensive system of fully integrated modules which can be tailored to meet the precise needs of Internal Audit departments. Galileo is fully integrated with Magique to support a risk-based audit methodology which improves the effectiveness of the audit work. It covers strategic and annual planning, resource management, assignment tracking, working papers, audit report production, issue tracking and production of extensive management information.

7 Galileo s functionality includes: Activity Planning & Tracking Galileo provides functionality for strategic planning of activities over multiple periods and the generation of the annual plan of work supporting a risk-based audit methodology. Audit work can be prioritised either using management s assessment of risk, or where the process is less than fully mature, by means of an Audit Needs Risk Assessment model configured to your methodology. Galileo also provides detailed tracking and reporting of all activities, including planned (or unplanned) audit, project and investigation work, as well as non-audit activities such as training and holidays. It provides the ability to actively monitor progress against the annual plan in real-time and to address resource and timing issues at their earliest opportunity. Resource Management The resource management functionality facilitates optimisation of resources as well as developing the skills and experiences of staff. Gantt charts show work allocation, staff availability and time conflicts. The weekly timesheet system is used to record, review and analyse time spent on activities by person, team, task and period. Working Papers System with optional Offline Galileo Galileo provides a versatile working papers system with the ability to generate activity correspondence and audit programs using a wide range of working paper types. An in-built library is also available to store selected audit programs and reference material which promotes efficient working using a standardised approach. The integration with the Magique Risk Register provides a seamless, efficient and effective method for automatically generating working papers for the validation of risks and controls. Completed working papers can be reviewed online as the audit progresses using the review point system thus providing more effective control and speedier identification of potential issues. The Galileo Offline working papers module supports mobile and remote working to provide additional flexibility and access when away from the office. Action Tracking and Audit Report production Where weaknesses are identified as a result of audit work, issues or required further actions may be generated from any working paper, and tracked through to closure within the action tracking system. Selected actions are then used to automatically generate the audit report using the customer s own report template. As with Magique actions, comprehensive security is provided to enable online response and tracking by action owners. Post Activity Questionnaire Post Activity Questionnaire to gain feedback from the business on the benefits of the audit/activity and to identify where improvements could be made through training or further discussions with the business. Reporting, KPIs and MI The system supports a wide range of standard and custom reporting options to ensure your exact reporting requirements are met. As the data is held in a single relational database multi-dimensional reporting is available through a range of reporting tools.

8 Key benefits Creates value ensures compliance with legislation and regulation sets a framework in which to achieve business objectives promotes more systematic decision making reduces the overall cost of risk in your organisation. Improves visibility provides closer liaison with stakeholders timely customer-focused reporting offers proactive advice. Magique Risk Management Risk Categorisation Business Objectives Process Mapping Risk Identification Control Assessment Risk Evaluation Key Risk Indicators Loss Events System Library Functionality Embeds Risk Management allows users to manage their own risks alerts management of issues to address at the earliest opportunity injects a risk culture into the business. Ris Bas Audi Risk Actions Validation of Risk & Controls Reference Material Working Paper Library Completion of Working Papers Activity Actions Audit Reports Magique offers unparalleled analysis and consolidation of risks to give a complete picture and profile of risks across the organisation. This enables the correct focus to be applied to maximise the benefits from mitigating actions and assurance procedures. Working Papers & Reporting Reporting, KPIs & Management Information

9 Reporting, KPIs & Management Information Business Units Galileo has given us the structure in which to provide an audit process that is flexible enough to cope with regional differences in audit methodologies, whilst also allowing for globally centralised reporting functionality. Hanson plc k ed ting Activity Universe Strategic Planning Annual Plan & Tracking Resource Planning Scheduling Time Recording Satisfaction Surveys Audit Management Galileo Adopt the best auditing practices prioritisation of audit work based on risk profiles generation of working papers based on the risks and controls providing assurance on the risk framework. High quality audits control processes for management of activities continuous review cycles for all documents benefit from knowledge sharing standardisation of methodologies, working papers and reporting, where required. Operate more efficiently work on the highest priority issues optimise the use of resources based on availability and skills re-use working papers from previous activities and library information automatic creation of reports, key performance indicators and statistics. Key benefits

10 Meeting your exact needs Supporting our users The Magique/Galileo software is comprehensive, flexible and has been designed to be easily configured to meet each organisation s requirements. If there are specific requirements which cannot be met though configuration, our team of skilled developers can customise the software to meet your needs. A full range of training, consultancy and support services are also available to ensure you maximise the benefits of using the system. We work with you to agree an implementation plan that fully meets your needs and includes: developing and agreeing a project plan to identify appropriate resources and key milestones workshops with key stakeholders to ensure everyone s needs are addressed configuring the system to meet your requirements defining and implementing your access security requirements for different groups of users additional customisation and reporting where exact needs cannot be met through configuration liaison with your IT department to deploy the system administrator and user training courses a post-implementation support programme. Related Specialist Consulting Services Our team of Risk Management and Internal Audit consultants are available to help with specialist reviews and times of peak loading. Please see our additional information sheets for details of related specialist services. A range of support services are provided to help potential, new and experienced users including: Hotline support & Knowledgebase Telephone and support is provided to all customers and all calls are responded to promptly by experienced consultants. Local and Global support for the software is available through our network of distributors and consultants. Customers are provided access to the online Knowledgebase which is regularly updated with Frequently Asked Questions, Tips & Hints and a series of Technical Bulletins. Training courses A range of training courses is available to suit the specific needs of each user and administrator. Courses are run using the customer s tailored system and are led by consultants with specific knowledge of the implementation. User group meetings Join our regular and active user groups held in various locations to learn about new functionality planned or being released, influence the development of the software, learn best practices and new methodologies from other organisations and to enjoy being part of a rapidly expanding group of specialists.

11 Contact details For more information about Magique and Galileo, please contact: Risk & Assurance Horwath Clark Whitehill LLP Tel +44 (0)

12 Integrated software solution Risk & Assurance Horwath Clark Whitehill LLP St Bride s House 10 Salisbury Square London EC4Y 8EH

Risk & Assurance. Tailored to your needs. Internal audit solutions

Risk & Assurance. Tailored to your needs. Internal audit solutions Risk & Assurance Tailored to your needs Internal audit solutions Internal audit solutions The need for internal audit has never been as urgent as it is today. Unmanaged risks can literally cause the demise

More information

Tranman Service Management

Tranman Service Management Tranman Service Management Exceeding expectations Tranman Service Management provides complete control of your field service requirements from the initial call to charging and SLA monitoring. Through the

More information

Imprest. Improving project, programme and portfolio management

Imprest. Improving project, programme and portfolio management Imprest Improving project, programme and portfolio management Improve the management of your project portfolio with Imprest Higher Education is experiencing unparalleled change as a result of fundamental

More information

PERFORMANCE MANAGEMENT

PERFORMANCE MANAGEMENT PERFORMANCE MANAGEMENT integrated software solutions 01 EXECUTIVE SUMMARY SOLUTION OVERVIEW Concerto provides a secure, web-based solution incorporating complete project and programme performance management

More information

Run and grow your care home facility with speed and ease The smart guide to your CareBlox solution

Run and grow your care home facility with speed and ease The smart guide to your CareBlox solution 0845 835 0172 tellmemore@theaccessgroup.com www.theaccessgroup.com/careblox Run and grow your care home facility with speed and ease The smart guide to your CareBlox solution Hello. To efficiently manage

More information

Your Solution to Effective Risk Management and Risk- Based Auditing

Your Solution to Effective Risk Management and Risk- Based Auditing Your Solution to Effective Risk Management and Risk- Based Auditing.providing objective assurance that risks are being effectively managed A totally integrated web-based solution to help organisations

More information

With Windows, Web and Mobile clients Richmond SupportDesk is accessible to Service Desk operators wherever they are.

With Windows, Web and Mobile clients Richmond SupportDesk is accessible to Service Desk operators wherever they are. Richmond Systems Richmond Systems is a leading provider of software solutions enabling organisations to implement enterprise wide, best practice, IT Service Management. Richmond SupportDesk is currently

More information

Asta Powerproject Enterprise POWERFUL PROJECT, PORTFOLIO AND RESOURCE MANAGEMENT SOFTWARE. astapowerproject.com

Asta Powerproject Enterprise POWERFUL PROJECT, PORTFOLIO AND RESOURCE MANAGEMENT SOFTWARE. astapowerproject.com Asta Powerproject Enterprise POWERFUL PROJECT, PORTFOLIO AND RESOURCE SOFTWARE WHY INVEST IN A PROJECT, PORTFOLIO AND RESOURCE SOLUTION? Project management is now recognised as a strategic business tool

More information

Risk Management Policy

Risk Management Policy Risk Management Policy DOCUMENT CONTROL Developed by: Date: Origination: Quality, Systems & Shared s March 2014 Authorised by: Colette Kelleher April 2014 DOCUMENT REVIEW HISTORY Original Circulation date:

More information

Contact Centre. National Occupational Standards May 2011

Contact Centre. National Occupational Standards May 2011 Contact Centre National Occupational Standards May 2011 Skills CFA 6 Graphite Square, Vauxhall Walk, London SE11 5EE T: 0207 0919620 F: 0207 0917340 Info@skillscfa.org www.skillscfa.org 2012 Skills CFA

More information

Case Management. itouch Vision. This document gives an overview of Case management and discusses the different features and functionality.

Case Management. itouch Vision. This document gives an overview of Case management and discusses the different features and functionality. itouch Vision Case Management This document gives an overview of Case management and discusses the different features and functionality. For further information about implementation and pricing please

More information

Planon Maintenance Management. For maintaining the value of real estate and corporate assets

Planon Maintenance Management. For maintaining the value of real estate and corporate assets Planon Maintenance Management For maintaining the value of real estate and corporate assets Planon s Maintenance Management solution includes: Building Asset Management Reactive Maintenance Planned Preventive

More information

RSA ARCHER OPERATIONAL RISK MANAGEMENT

RSA ARCHER OPERATIONAL RISK MANAGEMENT RSA ARCHER OPERATIONAL RISK MANAGEMENT 87% of organizations surveyed have seen the volume and complexity of risks increase over the past five years. Another 20% of these organizations have seen the volume

More information

<risk> Enterprise Risk Management

<risk> Enterprise Risk Management Global Resources... Local Knowledge is vital in supporting business continuity across diverse and challenging environments and operating models. By consolidating risk management activities into a single,

More information

How To Use Concerto.Com

How To Use Concerto.Com ASSET AND FACILITIES integrated software solutions 01 EXECUTIVE SUMMARY SOLUTION OVERVIEW Concerto provides a secure, web based, property asset management suite of software incorporating comprehensive

More information

Directory of. Advertising Supplement

Directory of. Advertising Supplement Audit Management Advertising Supplement of Software Products Directory of Software Products leverages the power of information analytics to give business leaders greater understanding and confidence in

More information

Sub-section Content. 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx

Sub-section Content. 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx Sub-section Content 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx 2 Job Purpose - To support the implementation of an Enterprise Risk Management

More information

Asta Powerproject POWERFUL PROJECT, PORTFOLIO AND RESOURCE MANAGEMENT SOFTWARE. www.astadev.com

Asta Powerproject POWERFUL PROJECT, PORTFOLIO AND RESOURCE MANAGEMENT SOFTWARE. www.astadev.com Asta Powerproject POWERFUL PROJECT, PORTFOLIO AND RESOURCE MANAGEMENT SOFTWARE www.astadev.com WHY INVEST IN A PROJECT, PORTFOLIO AND RESOURCE MANAGEMENT SOLUTION? Today s management challenges need innovative

More information

Incident Reporting & Management

Incident Reporting & Management Rivo Software Solution Layer allows you to report and manage incidents such as injuries, accidents and theft. With powerful capabilities including analytical trending you can make better decisions to reduce

More information

Track-It! 8.5. The World s Most Widely Installed Help Desk and Asset Management Solution

Track-It! 8.5. The World s Most Widely Installed Help Desk and Asset Management Solution The World s Most Widely Installed Help Desk and Asset Management Solution Key Benefits Easy to use! Gain full control of your IT assets, hardware and software Simplify software license management Save

More information

Case Study: ICICI BANK INTERNAL AUDIT DEPARTMENT PENTANA AUDIT WORK SYSTEM IMPLEMENTATION

Case Study: ICICI BANK INTERNAL AUDIT DEPARTMENT PENTANA AUDIT WORK SYSTEM IMPLEMENTATION Introduction Emerging trends in the banking sector due to globalisation, liberalisation, increasing environment complexity, regulatory requirements & accountability is driving banks in India to adopt &

More information

BT Contact Centre Efficiency Quick Start Service

BT Contact Centre Efficiency Quick Start Service BT Contact Centre Efficiency Quick Start Service The BT Contact Centre Efficiency (CCE) Quick Start service enables organisations to understand how efficiently their contact centres are performing. It

More information

INTERNAL AUDIT SOFTWARE BUYER S GUIDE

INTERNAL AUDIT SOFTWARE BUYER S GUIDE BarnOwl Solutions INTERNAL AUDIT SOFTWARE BUYER S GUIDE CONTENTS 1. The need for internal audit 2. What do the standards say? 3. Why implement internal audit software 4. Steps to the successful implementation

More information

Action/Task Management

Action/Task Management Rivo can be used independently of any other Solution Layer, or indeed fully integrated into other solution layers such as Audit & Inspection Management, Risk & Hazard Management, Environmental Monitoring

More information

Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire. P3M3 Project Management Self-Assessment

Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire. P3M3 Project Management Self-Assessment Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire P3M3 Project Management Self-Assessment Contents Introduction 3 User Guidance 4 P3M3 Self-Assessment Questionnaire

More information

Confident in our Future, Risk Management Policy Statement and Strategy

Confident in our Future, Risk Management Policy Statement and Strategy Confident in our Future, Risk Management Policy Statement and Strategy Risk Management Policy Statement Introduction Risk management aims to maximise opportunities and minimise exposure to ensure the residents

More information

14.95 29.95. 3 Unlimited. Click4Assistance - Package Comparison. The Packages...

14.95 29.95. 3 Unlimited. Click4Assistance - Package Comparison. The Packages... The Packages... Lite Low cost, entry level live chat software, available for small businesses with a single operator. This option allows unlimited chats, and offers a great range of button images and chat

More information

Microsoft PPM for Application Administrators using Microsoft Project Online

Microsoft PPM for Application Administrators using Microsoft Project Online Microsoft for Application Administrators using Microsoft Project Online An engaging training session designed to train application administrators the fundamentals of maintaining Project Online. About this

More information

Solutions overview. Inspiring talent management. Solutions insight. Inspiring talent management

Solutions overview. Inspiring talent management. Solutions insight. Inspiring talent management Solutions overview Inspiring talent management Solutions insight Inspiring talent management Inspiring talent management Intuitive technology that people love to use Lumesse is the only global company

More information

Report of Don McLure, Corporate Director of Resources

Report of Don McLure, Corporate Director of Resources AUDIT COMMITTEE 29 June 2015 Annual Review of the System of Internal Audit 2014 / 2015 Report of Don McLure, Corporate Director of Resources Purpose of the Report 1. The purpose of this report is for members

More information

P3M3 Portfolio Management Self-Assessment

P3M3 Portfolio Management Self-Assessment Procurement Programmes & Projects P3M3 v2.1 Self-Assessment Instructions and Questionnaire P3M3 Portfolio Management Self-Assessment P3M3 is a registered trade mark of AXELOS Limited Contents Introduction

More information

Full chain integration with your mobile field engineers

Full chain integration with your mobile field engineers PLANON mobile field services Full chain integration with your mobile field engineers An innovative global leader with over 30 years of IWMS experience Consistently recognised by Gartner as a market leader

More information

Enterprise Risk Management in Compliance 360

Enterprise Risk Management in Compliance 360 Enterprise Risk Management in Compliance 360 2 Enterprise Risk Management in Compliance 360 Effective risk management involves identifying and understanding the risks the organization is faced with, analyzing

More information

Reduce risk. Reduce cost. Raise performance.

Reduce risk. Reduce cost. Raise performance. Reduce risk. Reduce cost. Raise performance. Services for professional procurement. Be better informed, make better decisions. Achilles procurement toolkit Support for sourcing and supplier management

More information

Service Integration &

Service Integration & This is a DRAFT document, being published for review & comment The content is therefore subject to change & revision This document is part of the XGOV Strategic SIAM reference set Service Integration &

More information

Performance Management and Service Improvement Framework

Performance Management and Service Improvement Framework Performance Management and Service Improvement Framework Author Marcus Evans, Operational Director - Performance and Customer Insight Date: September 2014 Contents Page 1. Introduction 3 2. Strategic ning

More information

Risk & Hazard Management

Risk & Hazard Management Rivo Software Solution Layer provides a rapidly deployable complete set of hazard and risk management functionality from any device, accessible from anywhere through our highly secure cloud platform. Identify,

More information

TRANSPORT FOR LONDON AUDIT COMMITTEE STRATEGIC RISK MANAGEMENT PROGRESS REPORT

TRANSPORT FOR LONDON AUDIT COMMITTEE STRATEGIC RISK MANAGEMENT PROGRESS REPORT AGENDA ITEM 4 TRANSPORT FOR LONDON AUDIT COMMITTEE SUBJECT: STRATEGIC RISK MANAGEMENT PROGRESS REPORT DATE: 3 MARCH 2009 1 PURPOSE AND DECISION REQUIRED 1.1 The purpose of this paper is to update the Audit

More information

PMTalk SaaS - Overview

PMTalk SaaS - Overview Your executive Partner in achieving Project Management Excellence PMTalk SaaS - Overview Your project & portfolio management solution in the cloud October, 2012 Agenda Introduction PMTalk SaaS functionality

More information

COMPLIANCE CHARTER 1

COMPLIANCE CHARTER 1 COMPLIANCE CHARTER 1 Contents 1. Compliance Policy Statement... 2 2. Purpose... 2 3. Mission and objective of the Directorate: Compliance... 2 3.1 Mission... 2 3.2 Objective... 3 4. Compliance risk management...

More information

Operations. Group Standard. Business Operations process forms the core of all our business activities

Operations. Group Standard. Business Operations process forms the core of all our business activities Standard Operations Business Operations process forms the core of all our business activities SMS-GS-O1 Operations December 2014 v1.1 Serco Public Document Details Document Details erence SMS GS-O1: Operations

More information

{Businesss. Intelligence. Overview. Dashboard Manager

{Businesss. Intelligence. Overview. Dashboard Manager {Businesss Intelligence Overview Right information is the lifeblood of financial institutions in today s dynamic business environment. Yet many organisations struggle to provide the right information to

More information

Sage CRM. Communicate, Collaborate, Compete with Sage CRM

Sage CRM. Communicate, Collaborate, Compete with Sage CRM Sage CRM Communicate, Collaborate, Compete with Sage CRM FEATURES AT-A-GLANCE FOR ALL USERS Easy to use with fresh look and feel Fully customisable interactive dashboard End-user personalisation of interface

More information

CONTENT CONNECTIVITY COLLABORATION

CONTENT CONNECTIVITY COLLABORATION The DNA of every employee, company & supply chain is unique... DNAconnex provides the content & connectivity to deliver successful collaboration DNAconnex is a supply chain collaboration system that enables

More information

Innovation in Work Health and Safety Solutions

Innovation in Work Health and Safety Solutions Innovation in Work Health and Safety Solutions Global Resources... Local Knowledge NTT DATA Figtree Systems provide an intuitive cloud based WHS / OH&S reporting and management tool, assisting

More information

HARLOW COUNCIL PERFORMANCE MANAGEMENT FRAMEWORK

HARLOW COUNCIL PERFORMANCE MANAGEMENT FRAMEWORK HARLOW COUNCIL PERFORMANCE MANAGEMENT FRAMEWORK July 2013 1 P age Contents Page 1.0 Definition 3 2.0 Context 3 3.0 Purpose and aim of the policy 4 4.0 Policy Statement 4 5.0 Framework for Performance Management

More information

Ensuring Optimal Governance and Relationship Management Between Parties

Ensuring Optimal Governance and Relationship Management Between Parties Ensuring Optimal Governance and Relationship Management Between Parties 16 th October 2012 Noel Cullen Head of Sourcing, Financial Services Who KPMG Financial Services sourcing are The FS sourcing team

More information

The Advantages of Having a Work Life Balance Monitor

The Advantages of Having a Work Life Balance Monitor Online Hosted Solutions For Your Business Process Driven Business Automation Online HR Management Information Solution (HRIS) HR On-Boarding The Work Life Balance Calculator & Monitor Online Time Sheet

More information

Functional and technical specifications. Background

Functional and technical specifications. Background Functional and technical specifications Background In terms of the Public Audit Act, 2004 (Act No. 25 of 2004) (PAA), the deputy auditor-general (DAG) is responsible for maintaining an effective, efficient

More information

The anglo american Safety way. Safety Management System Standards

The anglo american Safety way. Safety Management System Standards The anglo american Safety way Safety Management System Standards 2 The Anglo American Safety Way CONTENTS Introduction 04 Anglo American Safety Framework 05 Safety in anglo american 06 Monitoring and review

More information

PROJECT ACCOUNTING SOFTWARE SOLUTIONS THAT MAKE A DIFFERENCE

PROJECT ACCOUNTING SOFTWARE SOLUTIONS THAT MAKE A DIFFERENCE PROJECT ACCOUNTING SOFTWARE SOLUTIONS THAT MAKE A DIFFERENCE SYSTEM OVERVIEW Dataflow Project Accounting Software (PAS) is a comprehensive project and financial management solution. Ideal for project

More information

VISION FOR LEARNING AND DEVELOPMENT

VISION FOR LEARNING AND DEVELOPMENT VISION FOR LEARNING AND DEVELOPMENT As a Council we will strive for excellence in our approach to developing our employees. We will: Value our employees and their impact on Cardiff Council s ability to

More information

Health and safety management. Cardinus Risk Management explain why safety comes first with JobWatch powered by BigChange

Health and safety management. Cardinus Risk Management explain why safety comes first with JobWatch powered by BigChange Health and safety management Cardinus Risk Management explain why safety comes first with JobWatch powered by BigChange Contents 3 Introduction 4 How it works 5 Benefits 6 Improving behaviour and communication

More information

Request for Information Integrated Portfolio, Project & Management Information System Technical Assistance Unit RFI: TAU/01

Request for Information Integrated Portfolio, Project & Management Information System Technical Assistance Unit RFI: TAU/01 Integrated Portfolio, Project & Management Information System Technical Assistance Unit RFI: TAU/01 TABLE OF CONTENT 1 Disclaimer... 4 2 Purpose... 4 3 Background... 4 4 Specific Objectives of this Document...

More information

ORACLE ENTERPRISE GOVERNANCE, RISK, AND COMPLIANCE MANAGER FUSION EDITION

ORACLE ENTERPRISE GOVERNANCE, RISK, AND COMPLIANCE MANAGER FUSION EDITION ORACLE ENTERPRISE GOVERNANCE, RISK, AND COMPLIANCE MANAGER FUSION EDITION KEY FEATURES AND BENEFITS Manage multiple GRC initiatives on a single consolidated platform Support unique areas of operation with

More information

Housing Association Regulatory Assessment

Housing Association Regulatory Assessment Welsh Government Housing Directorate - Regulation Housing Association Regulatory Assessment Melin Homes Limited Registration number: L110 Date of publication: 20 December 2013 Welsh Government Housing

More information

Audit & Inspection Management. Enterprise Cloud Audit & Inspection Management Solution

Audit & Inspection Management. Enterprise Cloud Audit & Inspection Management Solution Enterprise Cloud Solution is an end-to-end solution for the planning, execution and reporting of corporate external and internal audit and inspections across enterprise risk, safety, security and sustainability.

More information

Workshop agenda. Data Quality Metrics and IT Governance. Today s purpose. Icebreaker. Audience Contract. Today s Purpose

Workshop agenda. Data Quality Metrics and IT Governance. Today s purpose. Icebreaker. Audience Contract. Today s Purpose Workshop agenda Strategic Data Quality Management Data Quality Metrics and IT Governance Today s purpose data quality metrics Conclusion Presenter: Micheal Axelsen Director Information Systems Consulting

More information

HOW TO MAP THE CUSTOMER JOURNEY

HOW TO MAP THE CUSTOMER JOURNEY HOW TO MAP THE CUSTOMER JOURNEY 2 The way customers buy products and services have changed forever. Today, if you offer an online service with recurring fees that are dependent on customer renewals, then

More information

NSW Government ICT Benefits Realisation and Project Management Guidance

NSW Government ICT Benefits Realisation and Project Management Guidance NSW Government ICT Benefits Realisation and Project Management Guidance November 2014 CONTENTS 1. Introduction 1 2. Document purpose 1 3. Benefits realisation 1 4. Project management 4 5. Document control

More information

Talent Management and OD Specialist

Talent Management and OD Specialist Position Employee category level Department Reporting to Line reports Purpose of the role Key Responsibilities Talent Management and OD Specialist Professionally qualified HR professional and experienced

More information

Internal Audit Division

Internal Audit Division Internal Audit Division at the Financial Conduct Authority Information Pack April 2013 Contents of Information Pack A. Introduction B. Internal Audit Terms of Reference C. Organisation D. Skills and Competencies

More information

Overview... Backup & Disaster Recovery... Quality Management...

Overview... Backup & Disaster Recovery... Quality Management... Overview... We provide both a range of energy-efficiency, environmental and sustainability services to service all areas of the Lot 4 Specialist Cloud Services. Our services are offered through both digital

More information

Business Process Management & Workflow Solutions

Business Process Management & Workflow Solutions Business Process Management & Workflow Solutions Connecting People to Process, Data & Activities TouchstoneBPM enables organisations of all proportions, in a multitude of disciplines, the capability to

More information

SUPPLIER RELATIONSHIP EVALUATION. 6 Tips To Help Develop Effective Supplier Relationship Programs

SUPPLIER RELATIONSHIP EVALUATION. 6 Tips To Help Develop Effective Supplier Relationship Programs WHITE PAPER SUPPLIER RELATIONSHIP EVALUATION 6 Tips To Help Develop Effective Supplier Relationship Programs 4 2 A key element of best practice SRM is formal, robust evaluation of supplier relationships.

More information

ING Group Compliance Risk Management Charter and Framework

ING Group Compliance Risk Management Charter and Framework ING Group Compliance Risk Management Charter and Framework Corporate Compliance Risk Management ING GROUP COMPLIANCE RISK MANAGEMENT CHARTER AND FRAMEWORK Information sheet Target audience: All employees

More information

Identify your future leaders with Kallidus Talent

Identify your future leaders with Kallidus Talent Identify your future leaders with Kallidus Talent kallidus.com/ Future proof and develop your team and safeguard your organisation Kallidus Talent Talent and succession planning needn t be difficult. Kallidus

More information

PROJECT MANAGEMENT FRAMEWORK

PROJECT MANAGEMENT FRAMEWORK PROJECT MANAGEMENT FRAMEWORK DOCUMENT INFORMATION DOCUMENT TYPE: DOCUMENT STATUS: POLICY OWNER POSITION: INTERNAL COMMITTEE ENDORSEMENT: APPROVED BY: Strategic document Approved Executive Assistant to

More information

One year to go How fit are Swiss companies?*

One year to go How fit are Swiss companies?* Internal Control Systems One year to go How fit are Swiss companies?* Survey (November 2007) Contents Introduction 3 Executive summary 4 How do risk assessment and scoping interlink? 6 How are internal

More information

syntec.co.uk Cloud services for efficiency & customer service

syntec.co.uk Cloud services for efficiency & customer service Cloud services for efficiency & customer service Syntec offers a comprehensive suite of services which enable you to manage all aspects of your contact centre efficiently and cost effectively. The reliable,

More information

Data Sheet Innate Timesheets

Data Sheet Innate Timesheets Data Sheet Innate Timesheets Software for timesheets, progress reporting & expenses. Innate Timesheets enables you to record people's time and expenses and other related data, using webbased sheets. Because

More information

The Risk Management strategy sets out the framework that the Council has established.

The Risk Management strategy sets out the framework that the Council has established. Derbyshire County Council Management Policy Statement The Authority adopts a proactive approach to Management to achieve Best Value and continuous improvement and is committed to the effective management

More information

Integrated global treasury management

Integrated global treasury management FusionBanking KTP Software overview Integrated global treasury management Unifying treasury operations to optimise cashflow We needed to put in place a global solution to manage cash positions resulting

More information

employability track and report on your clients journey to work ICONI MANAGER UNEMPLOYMENT REFERRAL VACANCY EMPLOYMENT ENGAGEMENT IN-WORK SUPPORT

employability track and report on your clients journey to work ICONI MANAGER UNEMPLOYMENT REFERRAL VACANCY EMPLOYMENT ENGAGEMENT IN-WORK SUPPORT ICONI employability MANAGER UNEMPLOYMENT REFERRAL VACANCY EMPLOYMENT ENGAGEMENT IN-WORK SUPPORT SUSTAINED EMPLOYMENT track and report on your clients journey to work ICONI employability MANAGER ICONI Employability

More information

Integrated hire & rental software solutions

Integrated hire & rental software solutions Integrated hire & rental software solutions Hiremate brochure www.hiremate.co.uk Why choose Hiremate? UK s leading hire management provider Over 30 years experience Manage all aspects of your hire operation

More information

Guide to Integrated Strategic Asset Management

Guide to Integrated Strategic Asset Management Guide to Integrated Strategic Asset Management Issue date: 14 November 2011 Acknowledgements This guide is based on the Australasian Procurement and Construction Council Inc. s (APCC) publication, Asset

More information

Project Management made easy

Project Management made easy Project Management made easy www.wetrack.com @Wetracksoftware Contents Introduction pg 3 Customisation & Reports pg 5 Objectives, Risks and Activities pg 7 Incident Management Module pg 9 Run Sheet Module

More information

KMS TM Operational Risk Management Solution

KMS TM Operational Risk Management Solution KMS TM Operational Risk Management Solution R ISK MANAGEMENT Achieve operational excellence KMS TM Operational Risk Management Solution Being able to meet complex and continually changing regulatory requirements

More information

Delivering peace of mind in outsourcing

Delivering peace of mind in outsourcing > Delivering peace of mind in outsourcing How to increase enterprise performance when outsourcing mission critical systems www.thalesgroup.com/security-services AND >> PERFORMANCE OUTSOURCING OF MISSION

More information

Safety Management Systems (SMS) guidance for organisations

Safety Management Systems (SMS) guidance for organisations Safety and Airspace Regulation Group Safety Management Systems (SMS) guidance for organisations CAP 795 Published by the Civil Aviation Authority, 2014 Civil Aviation Authority, CAA House, 45-59 Kingsway,

More information

CA Service Desk Manager

CA Service Desk Manager PRODUCT BRIEF: CA SERVICE DESK MANAGER CA Service Desk Manager CA SERVICE DESK MANAGER IS A VERSATILE, COMPREHENSIVE IT SUPPORT SOLUTION THAT HELPS YOU BUILD SUPERIOR INCIDENT AND PROBLEM MANAGEMENT PROCESSES

More information

You Can t Afford the Risks

You Can t Afford the Risks Anti-Money Laundering You Can t Afford the Risks Audit Tax Advisory The Risks Associated With AML/Sanctions Compliance Are Just Too Great to Ignore Continued increases in regulatory scrutiny and rigorous

More information

Service Management Simplified

Service Management Simplified Service Management Simplified TOPdesk develops, markets, implements and supports software which helps organisations to efficiently manage the services they provide. Our vision is to create a user-friendly

More information

CARE HOME MANAGEMENT SOFTWARE

CARE HOME MANAGEMENT SOFTWARE CARE HOME MANAGEMENT SOFTWARE // CONTENTS 02 About Us 03 Introducing CoolCare4 05 Dashboard 07 Caring for Residents 11 Care Home Staff 15 Home Management 17 Virtual Notice Board 18 Performance Analysis

More information

Application Value Assessment

Application Value Assessment Value Assessment Journey to Realising the Value of an Organisation s Portfolio Fujitsu UK & Ireland - Business & Services By Chris Waite, Fujitsu Businesses today operate in highly competitive environments

More information

Best Value toolkit: Information management

Best Value toolkit: Information management Best Value toolkit: Information management Prepared by Audit Scotland July 2010 Contents Introduction 2 The Audit of Best Value 2 The Best Value toolkits 4 Using the toolkits 4 Auditors evaluations 5 Best

More information

A Systematic Approach to Business Process Improvement

A Systematic Approach to Business Process Improvement A Systematic Approach to Business Process Improvement A Systematic Approach There are experts that help organizations improve productivity through a variety of techniques. Business process analysis and

More information

Following up recommendations/management actions

Following up recommendations/management actions 09 May 2016 Following up recommendations/management actions Chartered Institute of Internal Auditors At the conclusion of an audit, findings and proposed recommendations are discussed with management and

More information

Stakeholder management and. communication PROJECT ADVISORY. Leadership Series 3

Stakeholder management and. communication PROJECT ADVISORY. Leadership Series 3 /01 PROJECT ADVISORY Stakeholder management and communication Leadership Series 3 kpmg.com/nz About the Leadership Series KPMG s Leadership Series is targeted towards owners of major capital programmes,

More information

Module 7 Study Guide

Module 7 Study Guide Module 7 Study Guide Change Evaluation Welcome to your Study Guide. This document is supplementary to the information available to you online, and should be used in conjunction with the videos, quizzes

More information

Our frame of reference

Our frame of reference Company overview Our frame of reference Enterprise Performance Management through master data consistency and optimised applications. A master data based Enterprise Performance Management (EPM) solution

More information

Audit Committee. Directors Report. Gary Hughes Chairman, Audit Committee. Gary Hughes Chairman, Audit Committee

Audit Committee. Directors Report. Gary Hughes Chairman, Audit Committee. Gary Hughes Chairman, Audit Committee Audit Committee Dear Shareholder, We are satisfied that the business has maintained robust risk management and internal controls, supported by strong overall governance processes, and that management have

More information

LexisOne. LexisOne. Powered by Microsoft Dynamics AX 2012. EnterpriseSolutions

LexisOne. LexisOne. Powered by Microsoft Dynamics AX 2012. EnterpriseSolutions LexisOne Powered by Microsoft Dynamics AX 2012 LexisOne LexisOne powered by Microsoft Dynamics AX 2012 from LexisNexis goes beyond traditional practice management software currently available to legal

More information

Customer requirements. Asset management planning Inspection and assessment Route asset planning Annual work plans Contracting strategy

Customer requirements. Asset management planning Inspection and assessment Route asset planning Annual work plans Contracting strategy Section 8 Output monitoring Inputs Customer requirements Safety standards Outputs and funding SRA and Government Policy Network stewardship strategy Asset and operational policies Maintenance & renewal

More information

Digital Marketplace - G-Cloud

Digital Marketplace - G-Cloud Digital Marketplace - G-Cloud CRM Services Core offer 9 services in this area: 1. Dynamics CRM Upgrade Services Utilising this service, Core will undertake an evaluation of your current CRM platform. We

More information

Optimising workforce performance while reducing costs

Optimising workforce performance while reducing costs Optimising workforce performance while reducing costs E-tivity Enterprise automates staff rosters, budgets, timesheets and payroll processes About E-tivity Corporation E-tivity Corporation is a developer

More information

Reduce risk. Reduce cost. Raise performance.

Reduce risk. Reduce cost. Raise performance. Reduce risk. Reduce cost. Raise performance. Services for professional procurement. Be better informed, make better decisions. Achilles procurement toolkit Support for sourcing and supplier management

More information

STL Microsoft Dynamics CRM Consulting and Support Services

STL Microsoft Dynamics CRM Consulting and Support Services STL Microsoft Dynamics CRM Consulting and Support Services STL Technologies Equis House Eastern Way Bury St Edmunds Suffolk IP32 7AB Service Description and Pricing Specialist Cloud Services www.stl.co.uk

More information

Cisco Unified Communications and Collaboration technology is changing the way we go about the business of the University.

Cisco Unified Communications and Collaboration technology is changing the way we go about the business of the University. Data Sheet Cisco Optimization s Optimize Your Solution using Cisco Expertise and Leading Practices Optimizing Your Business Architecture Today, enabling business innovation and agility is about being able

More information

A Risk Management Standard

A Risk Management Standard A Risk Management Standard Introduction This Risk Management Standard is the result of work by a team drawn from the major risk management organisations in the UK, including the Institute of Risk management

More information