HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook

Transcription

1 HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Maintenance and Service Guide SUMMARY CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only be replaced by an authorized service provider. Accessing some internal parts can damage the computer or void your warranty. Go to Removal and replacement procedures on page 37 for details.

2 Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. AMD and AMD Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: March 2013 First Edition: November 2012 Document Part Number:

3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii

4 iv Safety warning notice

5 Table of contents 1 Product description for Intel models Product description for AMD models External component identification Right side Left side Display Top TouchPad Lights Buttons and speakers Keys Bottom Illustrated parts catalog Service label Computer major components Display assembly subcomponents Miscellaneous parts Sequential part number listing Removal and replacement procedures Preliminary replacement requirements Tools required Service considerations Plastic parts Cables and connectors Drive handling Grounding guidelines Electrostatic discharge damage Packaging and transporting guidelines Component replacement procedures Service label Battery Computer feet v

6 Display panel Keyboard Top cover Power button board Hard drive USB board/audio jack WLAN module System board Memory module RTC battery msata solid-state drive PCH heat sink Heat sink Fan Speaker assembly RJ-45 cover Display assembly Display assembly subcomponents Power connector Windows 8 Using Setup Utility (BIOS) and System Diagnostics Starting Setup Utility (BIOS) Updating the BIOS Determining the BIOS version Downloading a BIOS update Using System Diagnostics Ubuntu Linux Using Setup Utility (BIOS) and System Diagnostics Starting Setup Utility Using Setup Utility Changing the language of Setup Utility Navigating and selecting in Setup Utility Displaying system information Restoring factory default settings in Setup Utility Exiting Setup Utility Updating the BIOS Determining the BIOS version Downloading a BIOS update Using Advanced System Diagnostics vi

7 8 Specifications Computer specifications cm (14.0 in) display specifications Hard drive specifications Windows 8 Backing up, restoring, and recovering Creating recovery media and backups Creating HP Recovery media Restore and recovery Using Windows Refresh for quick and easy recovery Remove everything and reinstall Windows Recovering using HP Recovery Manager What you need to know Using the HP Recovery partition to recover a minimized image Using HP Recovery media to recover Changing the computer boot order Removing the HP Recovery partition Ubuntu Linux Backing up, restoring, and recovering Performing a system recovery Creating the restore DVDs Creating a restore image on a USB device Performing recovery using the restore media Backing up your information Power cord set requirements Requirements for all countries Requirements for specific countries and regions Recycling Index vii

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9 1 Product description for Intel models Category Description Intel HM77 Internal graphics (UMA) computer model Switchable discrete graphics computer model Internal graphics (UMA) computer model with TouchSmart Switchable discrete graphics computer model with TouchSmart Product Name HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook Color Ruby red with modern mesh pattern Sparkling black Silver with modern mesh pattern Processors 3rd Generation Intel Core i5: Intel Core i5-3337u (1.8 GHz,turbo up to 2.7 GHz 1600 MHz/3 MB L3 cache, dual core 17 W) Intel Core i5-3317u (1.7 GHz, turbo up to 2.6 GHz, 1600 MHz/3 MB L3 cache, dual core, 17 W) 3rd Generation Intel Core i3: Intel Core i3-3227u (1.9 GHz 1600 MHz/3 MB L3 cache, dual core 17 W) Intel Core i3-3217u (1.8 GHz, 1600 MHz/3 MB L3 cache, dual core, 17 W) 2nd Generation Intel Core i3: Intel Core i3-2375m (1.5 GHz, 1333 MHz/3 MB L3 cache, dual core, 17 W) 1

10 Category Description Intel HM77 Internal graphics (UMA) computer model Switchable discrete graphics computer model Internal graphics (UMA) computer model with TouchSmart Switchable discrete graphics computer model with TouchSmart Intel Pentium processors: Pentium 987 (1.5 GHz, 1333 MHz/2 MB L3 cache, dual core, 17 W) Low power BGA Chipsets Graphics Intel HM77 Express chipset for use with computer models with Intel Core processors Intel HM70 Express chipset for use with computer models with Pentium processors Supports HD Decode, DX11, and HDMI Supports Optimus Internal graphics: Intel HD Graphics 4000 for use with computer models with 3rd Generation Intel Core processors Intel HD Graphics 3000 for use with computer models with 2nd Generation Intel Core processors Intel HD Graphics for use with computer models with Pentium processors Switchable discrete graphics: GeForce GT630M with 2 GB of dedicated video memory (256 MB MHz 4 PCs); 64 bit, (no support for Ubuntu Linux) 2 Chapter 1 Product description for Intel models

11 Category Description Intel HM77 Internal graphics (UMA) computer model Switchable discrete graphics computer model Internal graphics (UMA) computer model with TouchSmart Switchable discrete graphics computer model with TouchSmart Display panel GeForce GT630M with 1 GB of dedicated video memory (128 MB MHz 4 PCs); 64 bit (no support for Ubuntu Linux) 35.6 cm (14.0 in), highdefinition (HD), white lightemitting diode (WLED), SVA BrightView ( ) flat (3.6 mm) display: Typical brightness: 200 cd/m 2 (nits) All display assemblies include two wireless local area network (WLAN) antenna cables Supports 16:9 ultrawide aspect ratio 35.6 cm (14.0 in), highdefinition (HD), white lightemitting diode (WLED), SVA BrightView ( ) slim (3.0 mm) display: Touchscreen, multitouch enabled Typical brightness: 2 00 cd/m 2 (nits) All display assemblies include two wireless local area network (WLAN) antenna cables Supports 16:9 ultrawide aspect ratio Memory Two SODIMM memory module slots Dual-channel memory support 3

12 Category Description Intel HM77 Internal graphics (UMA) computer model Switchable discrete graphics computer model Internal graphics (UMA) computer model with TouchSmart Switchable discrete graphics computer model with TouchSmart DDR MHz Dual Channel support for use with computer models with 3rd Generation Intel Core processors DDR3L-1600 MHz Dual Channel support for use with computer models with 3rd Generation Intel Core processors DDR MHz support (DDR3-1600/DDR3L-1600 downgrade to DDR3-1333), for use with computer models with 2nd Generation Intel Core processors DDR MHz support (DDR3-1600/DDR3L-1600 downgrade to DDR3-1333), for use with computer models with Pentium processors Supports up to 8 GB of system RAM in the following configurations: Drives 8192 MB total system memory (8192 MB or 4096 MB 2) (no support for 32 bit operating systems) 6144 MB total system memory (4096 MB MB 1) (no support for 32 bit operating systems) 4096 MB total system memory (4096 MB 1 or ) 2048 MB total system memory (2048 MB 1) Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses 4 Chapter 1 Product description for Intel models

13 Category Description Intel HM77 Internal graphics (UMA) computer model Switchable discrete graphics computer model Internal graphics (UMA) computer model with TouchSmart Switchable discrete graphics computer model with TouchSmart Serial ATA (SATA) HP 3D Drive Guard support Intel Smart Response Technology support Supports the following single hard drive configurations: 1 TB, 5400 rpm, 9.5 mm 750 GB, 7200 rpm, 9.5 mm 750 GB, 5400 rpm, 9.5 mm 640 GB, 5400 rpm, 9.5 mm 500 GB, 7200 rpm, 9.5 mm 500 GB, 5400 rpm, 9.5 mm 500 GB, 5400 rpm, 7.0 mm 320 GB, 5400 rpm, 9.5 mm 320 GB, 5400 rpm, 7.0 mm Supports 32 GB msata solid-state drive with system memory up to 8 GB (not supported on Ubuntu Linux) Supports 24 GB msata solid-state drive with system memory up to 8 GB Audio and video One digital microphone HD audio Supports Dolby Advanced Audio 5

14 Category Description Intel HM77 Internal graphics (UMA) computer model Switchable discrete graphics computer model Internal graphics (UMA) computer model with TouchSmart Switchable discrete graphics computer model with TouchSmart Ethernet Wireless Two Altec Lansing speakers Supports Microsoft Premium requirements HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M- JPEG, 1280 x 720 by 30 frames per second Integrated 10/100 network interface card (NIC) Integrated wireless local area network (WLAN) options by way of wireless module Two WLAN antennas built into display assembly Support for Intel Wireless Display Support for the following WLAN formats: Intel Centrino Wireless-N b/g/n 2 2 WiFi and Bluetooth 4.0 Combination Adapter Qualcomm Atheros AR b/g/n 1 1 WiFi Adapter Qualcomm Atheros AR b/g/n 1 1 WiFi and Bluetooth 4.0 Combination Adapter, not supported on Ubuntu Linux (select models only) Ralink RT3290LE b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter (select models only) 6 Chapter 1 Product description for Intel models

15 Category Description Intel HM77 Internal graphics (UMA) computer model Switchable discrete graphics computer model Internal graphics (UMA) computer model with TouchSmart Switchable discrete graphics computer model with TouchSmart External media card Internal media cards Ralink RT5390R b/g/n 1 1 WiFi (select models only) HP Multi-Format Media Card Reader slot with push-push technology. One half-size minicard slot for WLAN One full-size minicard slot for msata cache, supports system memory up to 8 GB Ports Audio-in/audio-out (combination headphone/ microphone) HDMI version 1.4 supporting up to Hz HP AC power adapter RJ-45 (Ethernet, includes link and activity lights) USB 3.0 (2 ports) USB 2.0 (1 port) Keyboard/ pointing devices Full-size, island-style keyboard; standard keyboard 1.5 mm key travel distance TouchPad with two buttons: Multitouch gesture support enabled as default Taps enabled by default Supports edge-swipe gestures 7

16 Category Description Intel HM77 Internal graphics (UMA) computer model Switchable discrete graphics computer model Internal graphics (UMA) computer model with TouchSmart Switchable discrete graphics computer model with TouchSmart Power requirements AC adapter 65 W RC V AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) Battery 4 cell, 37 Whr, 2.55 Ah, Liion battery Supports fast charge Battery 4 cell, 41 Whr, 2.8 Ah, Liion battery Supports fast charge Security Security cable slot Intel AT-p Ready support Operating system Preinstalled: Windows 8 Standard 64 bit FreeDOS 1.0 Ubuntu Linux Serviceability End-user replaceable parts: AC adapter Battery Keyboard 8 Chapter 1 Product description for Intel models

17 2 Product description for AMD models Category Description AMD A68M AMD 70M Internal graphics (UMA) computer model Internal graphics (UMA) computer model Product Name HP Pavilion 14 Sleekbook Color Ruby red with modern mesh pattern Sparkling black Silver with modern mesh pattern Processors AMD A6-4455M (2.6 GHz/2.1 GHz, 1 MB L2 cache, 1333 MHz DDR3), dual core 17 W) AMD A4-4355M (2.4 GHz/1.9 GHz, 1 MB L2 cache, 1333 MHz DDR3), dual core 17 W) AMD E (1.75 GHz, 1 MB L2 cache, 1333 MHz DDR3, dual core 18 W) AMD E (1.7 GHz, 1333 MHz/1 MB, DDR3 L2 cache, dual core 18 W) AMD E (1.48 GHz, 1 MB L2 cache, 1066 MHz DDR3, dual core 18 W) AMD E (1.4 GHz, 1066 MHz/1 MB, DDR3 L2 cache, dual core 18 W) Low power BGA Chipsets AMD A70M chipset AMD A68M chipset Graphics Supports HD Decode, DX11, and HDMI Internal graphics: AMD Radeon HD 7500 graphics (for use with computer models with AMD A6-4475M processors) AMD Radeon HD 7400G graphics (for use with computer models with AMD A4-4375M processors) 9

18 Category Description AMD A68M AMD 70M Internal graphics (UMA) computer model Internal graphics (UMA) computer model AMD Radeon HD 7340 graphics (for use with computer models with AMD E or AMD E processors) AMD Radeon HD 7310 graphics (for use with computer models with AMD E or AMD E processors) Display panel 35.6 cm (14.0 in), high-definition (HD), white light-emitting diode (WLED), SVA BrightView ( ) flat (3.6 mm) display: Typical brightness: 200 cd/m 2 (nits) All display assemblies include two wireless local area network (WLAN) antenna cables Supports 16:9 ultra-wide aspect ratio Memory Two SODIMM memory module slots Dual-channel memory support DDR MHz support (DDR3-1600/DDR3L-1600 downgrade to DDR3-1333), for use with computer models with AMD E2-2000, AMD E2-1800, AMD A6-4455, or AMD A4-4355M processors DDR MHz support (DDR downgraded to DDR3-1066), for use with computer models with AMD E or AMD E processors DDR3L-1066 MHz support (DDR downgraded to DDR3-1066), for use with computer models with AMD E or AMD E processors 10 Chapter 2 Product description for AMD models

19 Category Description AMD A68M AMD 70M Internal graphics (UMA) computer model Internal graphics (UMA) computer model Supports up to 8 GB of system RAM in the following configurations: 8192 MB total system memory (4096 MB 2) (no support for 32 bit operating systems) 6144 MB total system memory (4096 MB MB 1) (no support for 32 bit operating systems) 4096 MB total system memory (4096 MB 1 or ) 2048 MB total system memory (2048 MB 1) Drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses Serial ATA (SATA) HP 3D Drive Guard support Supports the following single hard drive configurations: 1 TB, 5400 rpm, 9.5 mm 750 GB, 7200 rpm, 9.5 mm 750 GB, 5400 rpm, 9.5 mm 640 GB, 5400 rpm, 9.5 mm 500 GB, 7200 rpm, 9.5 mm 500 GB, 5400 rpm, 9.5 mm 500 GB, 5400 rpm, 7.0 mm 320 GB, 5400 rpm, 9.5 mm 320 GB, 5400 rpm, 7.0 mm Audio and video One digital microphone HD audio Supports Dolby Advanced Audio Two Altec Lansing speakers Supports Microsoft Premium requirements 11

20 Category Description AMD A68M AMD 70M Internal graphics (UMA) computer model Internal graphics (UMA) computer model HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30 frames per second Ethernet Integrated 10/100 network interface card (NIC) Wireless Integrated wireless local area network (WLAN) options by way of wireless module Two WLAN antennas built into display assembly Support for the following WLAN formats: Qualcomm Atheros AR b/g/n 1 1 WiFi Adapter Ralink RT3290LE b/g/ n 1x1 WiFi and Bluetooth 4.0 Combination Adapter (select models only) Ralink RT5390R b/g/n 1 1 WiFi (select models only) External media card HP Multi-Format Media Card Reader slot with push-push technology. Internal media cards One half-size mini-card slot for WLAN Ports Audio-in/audio-out (combination headphone/ microphone) HDMI version 1.4 supporting up to Hz HP AC power adapter RJ-45 (Ethernet, includes link and activity lights) USB 3.0 (2 ports) USB 2.0 (1 port) Keyboard/pointing devices Full-size, island-style keyboard; standard keyboard 1.5 mm key travel distance 12 Chapter 2 Product description for AMD models

21 Category Description AMD A68M AMD 70M Internal graphics (UMA) computer model Internal graphics (UMA) computer model TouchPad with two buttons: Multitouch gesture support enabled as default Taps enabled by default Supports edge-swipe gestures Power requirements AC adapter 65 W RC V AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3- pin DC connector) Battery 4 cell, 37 Whr, 2.55 Ah, Li-ion battery Supports fast charge Security Security cable slot Operating system Preinstalled: Windows 8 Standard 64 bit FreeDOS 2.0 Ubuntu Linux Serviceability End-user replaceable parts: AC adapter Battery Keyboard 13

22 3 External component identification Right side Component Description (1) Power light White: The computer is on. Blinking white: The computer is in the Sleep (Suspend) state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. (2) Hard drive light Blinking white: The hard drive is being accessed. Amber: HP 3D DriveGuard has temporarily parked the hard drive (select models only). (3) Media Card Reader Reads data from and writes data to digital media cards such as Secure Digital (SD). (4) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performance. (5) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device. (6) RJ-45 (network) jack lights White Computer is connected to a network. Blinking amber Data is being transferred. NOTE: When both lights are off the computer is not connected to a network. (7) RJ-45 (network) jack Connects a network cable. 14 Chapter 3 External component identification

23 Component Description (8) AC adapter light White: The AC adapter is connected and the battery is charged. Blinking white: The battery has reached a low battery level. Amber: The AC adapter is connected and the battery is charging. Off: The computer is using DC power. (9) Power connector Connects an AC adapter. Right side 15

24 Left side Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) USB 2.0 port Connects an optional USB 2.0 device. (4) Audio-out (headphone) jack/audio-in (microphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. The jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). 16 Chapter 3 External component identification

25 Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (2) Webcam light On: The webcam is in use. (3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video. (4) Internal microphone Records sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. Display 17

26 Top TouchPad Component (1) TouchPad light (not supported on Ubuntu Linux) (2) TouchPad on/off button (not supported on Ubuntu Linux) Description Amber: The TouchPad is off. Off: The TouchPad is on. Turns the TouchPad on or off. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. 18 Chapter 3 External component identification

27 Lights Component Description (1) Power light White: The computer is on. Blinking white: The computer is in the Sleep (Suspend) state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. (2) Caps lock light White: Caps lock is on, which switches the letter keys to all capital letters. (3) Mute light Amber: Computer sound is off. Off: Computer sound is on. (4) Wireless light White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on. Amber: All wireless devices are off. (5) TouchPad light (not supported on Ubuntu Linux) Amber: The TouchPad is off. Off: The TouchPad is on. Top 19

28 Buttons and speakers Component Description (1) Power button When the computer is off, press the button to turn on the computer. (2) Speakers (2) Produce sound. When the computer is in the Sleep (Suspend) state, press the button briefly to exit that state. When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. 20 Chapter 3 External component identification

29 Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key (for Windows computer models). (2) fn key Displays system information when pressed in combination with the esc key (for Windows computer models). (3) Operating system key For Windows computer models, returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the operating system logo key again will return you to the previous screen. For Linux computer models, displays the operating system menu. (4) Action keys Execute frequently used system functions. (5) Applications key Displays options for a selected object. Top 21

30 Bottom Component Description (1) Battery bay Holds the battery. (2) Battery lock Unlocks and locks the battery. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Battery release latch Releases the battery from the battery bay. 22 Chapter 3 External component identification

31 4 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly different from the illustration in this section. Item Description Function (1) Product name This is the model name for the computer. (2) Serial number This is an alphanumeric identifier that is unique to each product. (3) Product part number This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Warranty period This number describes the duration of the warranty period for the computer. (5) Model description (select models only) This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. Service label 23

32 Computer major components Item Component Spare part number (1) 35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView flat display assembly, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models The display assembly is spared at the subcomponent level only. NOTE: For a full list of display spare parts, see Display assembly subcomponents on page Chapter 4 Illustrated parts catalog

33 Item Component Spare part number 35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView TouchSmart slim display assembly, for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models (2) Keyboard, black finish (includes keyboard cable): For use in Canada DB1 For use in France, for use with computer models with Intel processors For use in Germany, for use with computer models with Intel processors For use internationally, for use with computer models with Intel processors B31 For use in Israel, for use with computer models with Intel processors BB1 For use in Japan For use in Latin America For use in the Nordic Region, for use with computer models with Intel processors DH1 For use in Portugal, for use with computer models with Intel processors For use in Saudi Arabia, for use with computer models with Intel processors For use in South Korea AD1 For use in Spain, for use with computers models with Intel processors For use in Taiwan AB1 For use in Thailand For use in Turkey, for use with computer models with Intel processors For use in the United Kingdom, for use with computer models with Intel processors For use in the United States (3) Top cover (includes TouchPad): Ruby red, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Silver, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Sparkling black (4) Power button board (includes cable) (5) System board (includes processor and replacement thermal material): For use with HP Pavilion TouchSmart Sleekbook models with switchable discrete graphics, and Intel processors: For use with computer models with Intel HM77 chipsets, I5-3337U processors, 1 GB of dedicated video memory, and Windows 8 Standard For use with computer models with Intel HM77 chipsets, I3-3227U processors, and 1 GB of dedicated video memory, and Windows 8 Standard For use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models with UMA graphics, and Intel processors: For use with computer models with Intel HM77 chipsets i5-3337u processors, and Windows 8 Standard Computer major components 25

34 Item Component Spare part number For use with computer models with Intel HM77 chipsets i3-3227u processors, and Windows 8 Standard For use with computer models with Intel HM77 chipsets i3-2375m processors, and Windows 8 Standard For use with computer models with Intel HM70 chipsets, Pentium 987 processors, and Windows 8 Standard For use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models with switchable discrete graphics and Intel processors: For use with computer models with Intel HM77 chipsets, i5-3337u processors, and 2 GB of dedicated video memory: For Windows 8 Standard For FreeDOS For use with computer models with Intel HM77 chipsets, i5-3337u processors, and 1 GB of dedicated video memory: For Windows 8 Standard For FreeDOS For use with computer models with Intel HM77 chipsets, i3-3227u processors, and 1 GB of dedicated video memory: For Windows 8 Standard For FreeDOS For use with computer models with Intel HM77 chipsets, i5-3317u processors, and 1 GB of dedicated video memory: For Windows 8 Standard For FreeDOS For use with computer models with Intel HM77 chipsets, i3-2375m processors, and 1 GB of dedicated memory: For Windows 8 Standard For FreeDOS For use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models with UMA graphics and Intel processors: For use with computer models with Intel HM77 chipsets and i5-3337u processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS For use with computer models with Intel HM77 chipsets and i5-3317u processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS For use with computer models with Intel HM77 chipsets and i3-3227u processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS Chapter 4 Illustrated parts catalog

35 Item Component Spare part number For use with computer models with Intel HM77 chipsets and i3-3217u processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS For use with computer models with Intel HM77 chipsets and i3-2375m processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS For use with HP Pavilion Sleekbook models with UMA graphics: For use with computer models with AMD A70M chipsets and A6-4455M processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS For use with computer models with AMD A70M chipsets and A4-4355M processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS For use with computer models with AMD A68M chipsets and E processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS For use with computer models with AMD A68M chipsets and E processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS For use with computer models with AMD A68M chipsets and E processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS For use with computer models with AMD A68M chipsets and E processors: For Windows 8 Standard For Ubuntu Linux or FreeDOS (6) Memory modules (two, DDR MHz, PC ): 8 GB (for use with computer models with Intel processors, no support for 32 bit operating systems) GB GB (7) Heat sink (includes replacement thermal material): Heat sink for computer models with switchable discrete graphics Heat sink for computer models with UMA graphics, not illustrated (8) msata solid-state drive, 32 GB (for use with computer models with Intel processors, not supported on Ubuntu Linux) Computer major components 27

36 Item Component Spare part number msata solid-state drive, 24 GB (for use with computer models Intel processors) (9) RTC battery (10) Hard drive SATA, (does not include hard drive bracket or cable): 9.5 mm (0.37 in) x 6.35 cm (2.50 in): 1 TB, 5400 rpm GB, 7200 rpm GB, 5400 rpm GB, 5400 rpm GB, 7200 rpm GB, 5400 rpm GB, 5400 rpm mm (0.28 in) 6.35 cm (2.50 in): 500 GB, 5400 rpm GB, 5400 rpm Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket, screws, and cable) (11) WLAN module: Intel Centrino Wireless-N b/g/n 2 2 WiFi and Bluetooth 4.0 Combination Adapter, for use with computer models with Intel processors Qualcomm Atheros AR b/g/n 1 1 WiFi Adapter Qualcomm Atheros AR b/g/n 1 1 WiFi and Bluetooth 4.0 Combination Adapter for use with computer models with Intel processors, not supported on Ubuntu Linux, (select models only) Ralink RT3290LE b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter (select models only) Ralink RT5390R b/g/n 1 1 WiFi (select models only) (12) Platform Controller Hub (PCH) heat sink (13) Speaker assembly (includes left and right speakers and cable) (14) Battery 4 cell, 37 Whr, (2.55 Ah) cell, 41 Whr, (2.80 Ah), for use with HP Pavilion TouchSmart Sleekbook models with UMA memory and HP Pavilion TouchSmart Ultrabook models (15) Fan (16) RJ-45 cover (17) Power connector (18) USB board (includes cable and audio-out/audio-in jack) (19) Base enclosure: 28 Chapter 4 Illustrated parts catalog

37 Item Component Spare part number For use with computer models with Intel processors For use with computer models with AMD processors Rubber Feet Kit, not illustrated Display assembly subcomponents NOTE: The display assembly subcomponent spares are for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models only. Item Component Spare part number (1) Display bezel (2) Display Hinge Kit (includes left and right display hinges and brackets) (3) 35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel (4) Webcam/microphone module (5) Antenna Kit (includes left and right wireless antenna cables and transceivers) (6) Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable) (7) Back cover: Ruby red Display assembly subcomponents 29

38 Item Component Spare part number Silver Sparkling black Miscellaneous parts Component Spare part number AC adapter: 65 W npfc W npfc (select models only) Power cord (3-pin, black, 1.83 m): For use in Australia For use in Argentina, for use with computer models with Intel processors D01 For use in Denmark, for use with computer models with Intel processors For use in Europe For use in India D61 For use in Israel, for use with computer models with Intel processors BB1 For use in Italy For use in Japan For use in North America For use in the People's Republic of China AA1 For use in South Africa, for use with computer models with Intel processors AR1 For use in South Korea AD1 For use in Taiwan AB1 For use in Thailand For use in the United Kingdom and Singapore Counterweight, for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models Optional external optical drive DVD±RW Super Multi Double-Layer Combination Drive Screw Kit Thermal Material Kit Chapter 4 Illustrated parts catalog

39 Sequential part number listing Spare part number Description Power cord for use in North America (black, 3-pin, 1.83 m) Power cord for use in Australia (black, 3-pin, 1.83 m) Power cord for use in Europe (black, 3-pin, 1.83 m) Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m) Power cord for use in Italy (black, 3-pin, 1.83 m) Power cord for use in Denmark (black, 3-pin, 1.83 m), for use with computer models with Intel processors Power cord for use in Thailand (black, 3-pin, 1.83 m) Power cord for use in Japan (black, 3-pin, 1.83 m) AA1 Power cord for use in the People's Republic of China (black, 3-pin, 1.83 m) AB1 Power cord for use in Taiwan (black, 3-pin, 1.83 m) AD1 Power cord for use in South Korea (black, 3-pin, 1.83 m) AR BB1 Power cord for use in South Africa (black, 3-pin, 1.83 m), for use with computer models with Intel processors Power cord for use in Israel (black, 3-pin, 1.83 m), for use with computer models with Intel processors D01 Power cord for use in Argentina (black, 3-pin, 1.83 m), for use with computer models with Intel processors D61 Power cord for use in India (black, 3-pin, 1.83 m) GB, 5400 rpm hard drive (9.5 mm (0.37 in) 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable) GB, 7200 rpm hard drive (9.5 mm (0.37 in) 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable) GB, 5400 rpm hard drive (9.5 mm (0.37 in) 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable) GB, 7200 rpm hard drive (9.5 mm (0.37 in) 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable) GB memory module (DDR MHz, PC ) GB, 5400 rpm hard drive (7.0 mm (0.28 in) 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable) GB memory module (DDR MHz, PC ) External optional DVD±RW Super Multi Double-Layer Combination Drive GB, 5400 rpm hard drive (9.5 mm (0.37 in) 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable) GB, 5400 rpm hard drive (9.5 mm (0.37 in) 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable) GB memory module (DDR MHz, PC ), for use with computer models with Intel processors, no support for 32 bit operating systems Sequential part number listing 31

40 Spare part number Description Intel Centrino Wireless-N b/g/n 2 2 WiFi and Bluetooth 4.0 combination adapter, for use with computer models with Intel processors Qualcomm Atheros AR b/g/n 1 1 WiFi Adapter TB, 5400 rpm hard drive (9.5 mm (0.37 in) 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable) Thermal Material Kit (includes replacement thermal paste and pads) GB, 5400 rpm hard drive (7.0 mm (0.28 in) 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable) Qualcomm Atheros AR b/g/n 1 1 WiFi and Bluetooth 4.0 Combination Adapter for use with computer models with Intel processors, not supported on Ubuntu Linux, (select models only) Ralink RT3290LE b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter (select models only) Ralink RT5390R b/g/n 1 1 WiFi Adapter (select models only) W npfc AC adapter cell, 37 Whr, 2.55 Ah Li-ion battery Power button board (includes cable) USB board (includes cable and audio-out/audio-in jack) Webcam/microphone module, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Keyboard with black finish for use in the United States (includes cable) Keyboard with black finish for use in the United Kingdom (includes cable), for use with computer models with Intel processors Keyboard with black finish for use in Germany (includes cable), for use with computer models with Intel processors Keyboard with black finish for use in France (includes cable), for use with computer models with Intel processors Keyboard with black finish for use in Spain (includes cable), for use with computer models with Intel processors Keyboard with black finish for use in Portugal (includes cable), for use with computer models with Intel processors Keyboard with black finish for use in Turkey (includes cable), for use with computer models with Intel processors Keyboard with black finish for use in Latin America (includes cable) Keyboard with black finish for use in Saudi Arabia (includes cable), for use with computer models with Intel processors Keyboard with black finish for use in Thailand (includes cable) Keyboard with black finish for use in Japan (includes cable) AB AD1 Keyboard with black finish for use in Taiwan (includes cable) Keyboard with black finish for use in South Korea (includes cable) 32 Chapter 4 Illustrated parts catalog

41 Spare part number Description B31 Keyboard with black finish for use internationally (includes cable), for use with computer models with Intel processors BB DB DH1 Keyboard with black finish for use in Israel (includes cable), for use with computer models with Intel processors Keyboard with black finish for use in Canada (includes cable) Keyboard with black finish for use in the Nordic Region (includes cable), for use with computer models with Intel processors Hard Drive Hardware Kit (includes hard drive bracket, screws, and cable) Rubber Feet Kit Display bezel for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Display Hinge Kit (includes left and right display hinges and brackets), for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Back cover, ruby red, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Back cover, sparkling black, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable), for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Screw Kit Antenna Kit (includes left and right wireless antenna cables and transceivers), for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Fan Heat sink for use with computer models with a graphics subsystem with UMA graphics (includes replacement thermal material) Heat sink for use with computer models with a graphics subsystem with switchable discrete graphics (includes replacement thermal material) RTC battery Speaker assembly (includes left and right speakers and cable) Base enclosure, for use with computer models with Intel processors Top cover, ruby red (includes TouchPad), for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Power connector Top cover, sparkling black (includes TouchPad) System board for use with computer models with UMA memory, Intel HM77 chipsets, i5-3317u processors, and Ubuntu Linux or FreeDOS System board for use with computer models with UMA memory, Intel HM77 chipsets, i5-3317u processors, and Windows 8 Standard System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-3217u processors, and Ubuntu Linux or FreeDOS System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-3217u processors, and Windows 8 Standard Sequential part number listing 33

42 Spare part number Description cm (14.0 in), HD, WLED, SVA BrightView flat display panel, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models msata solid-state drive, 32 GB (for use with computer models with Intel Core processors, not supported on Ubuntu Linux) PCH heat sink System board for use with computer models with UMA video memory, AMD A68M chipsets, E processors, and Ubuntu Linux or FreeDOS System board for use with computer models with UMA video memory, AMD A68M chipsets, E processors, and Windows 8 Standard System board for use with computer models with UMA video memory, AMD A68M chipsets, E processors, and Ubuntu Linux or FreeDOS System board for use with computer models with UMA video memory, AMD A68M chipsets, E processors, and Windows 8 Standard RJ-45 cover System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i5-3317u, 1 GB of dedicated video memory, and FreeDOS System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i5-3317u, 1 GB of dedicated video memory, and Windows 8 Standard System board for use with computer models with UMA memory, AMD A68M chipsets, E processors, and Ubuntu Linux or FreeDOS System board for use with computer models with UMA memory, AMD A68M chipsets, E processors, and Windows 8 Standard System board for use with computer models with UMA memory, AMD A68M chipsets, E processors, and Ubuntu Linux or FreeDOS System board for use with computer models with UMA memory, AMD A68M chipsets, E processors, and Windows 8 Standard System board for use with computer models with UMA memory, AMD A70M chipsets, A processors, and Ubuntu Linux or FreeDOS System board for use with computer models with UMA memory, AMD A70M chipsets, A processors, and Windows 8 Standard System board for use with computer models with UMA memory, AMD A70M chipsets, A processors, and Ubuntu Linux or FreeDOS System board for use with computer models with UMA memory, AMD A70M chipsets, A processors, and Windows 8 Standard Back cover, silver, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models Top cover, silver (includes TouchPad), for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models W npfc AC adapter (select models only) cell, 41 Whr, 2.80 Ah Li-ion battery, for use with HP Pavilion TouchSmart Sleekbook models with UMA memory and HP Pavilion TouchSmart Ultrabook models Base enclosure, for use with computer models with AMD processors msata solid-state drive, 24 GB (for use with computer models Intel Core processors) 34 Chapter 4 Illustrated parts catalog

43 Spare part number Description System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA memory, Intel HM77 chipsets, I5-3337U processors, and Ubuntu Linux or FreeDOS System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA memory, Intel HM77 chipsets, I5-3337U processors, and Windows 8 Standard System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA memory, Intel HM77 chipsets, I3-3227U processors, and Ubuntu Linux or FreeDOS System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA memory, Intel HM77 chipsets, I3-3227U processors, and Windows 8 Standard System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with switchable discrete graphics, Intel HM77 chipsets, I5-3337U processors, 1 GB of dedicated video memory, and FreeDOS System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with switchable discrete graphics, Intel HM77 chipsets, I5-3337U processors, 1 GB of dedicated video memory, and Windows 8 Standard System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with switchable discrete graphics, Intel HM77 chipsets, I3-3227U processors, 1 GB of dedicated video memory, and FreeDOS System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with switchable discrete graphics, Intel HM77 chipsets, I3-3227U processors, 1 GB of dedicated video memory, and Windows 8 Standard System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with switchable discrete graphics, Intel HM77 chipsets, I5-3337U processors, 2 GB of dedicated video memory, and FreeDOS System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with switchable discrete graphics, Intel HM77 chipsets, I5-3337U processors, 2 GB of dedicated video memory, and Windows 8 Standard System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA memory, Intel HM77 chipsets, i3-2375m processors, and Ubuntu Linux or FreeDOS System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA memory, Intel HM77 chipsets, i3-2375m processors, and Windows 8 Standard System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with switchable discrete graphics, Intel HM77 chipsets, i3-2375m processors, 1 GB of dedicated video memory, and FreeDOS System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with switchable discrete graphics, Intel HM77 chipsets, i3-2375m processors, 1 GB of dedicated video memory, and Windows System board for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models, with UMA memory, Intel HM77 chipsets, i5-3337u processors, and Windows System board for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models, with UMA memory, Intel HM77 chipsets, i3-3227u processors, and Windows System board for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models, with UMA memory, Intel HM77 chipsets, i3-2375m processors, and Windows System board for use with HP Pavilion TouchSmart Sleekbook models, with switchable discrete graphics, Intel HM77 chipsets, i5-3337u processors, 1 GB of dedicated video memory, and Windows 8 Sequential part number listing 35