HP Pavilion g7 Notebook PC. Maintenance and Service Guide

Transcription

1 HP Pavilion g7 Notebook PC Maintenance and Service Guide

2 Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: May 2011 Document Part Number:

3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii

4 iv Safety warning notice

5 Table of contents 1 Product description External component identification... 9 Top Button Keys Lights TouchPad Display Front Left side Right side Bottom Illustrated parts catalog Service tag Computer major components Cable Kit Display assembly subcomponents Mass storage devices Miscellaneous parts Sequential part number listing Removal and replacement procedures Preliminary replacement requirements Tools required Service considerations Plastic parts Cables and connectors Drive handling Grounding guidelines v

6 Electrostatic discharge damage Packaging and transporting guidelines Component replacement procedures Service tag Computer feet Battery Optical drive Hard drive RTC battery Memory module WLAN module Keyboard Top cover Power button board TouchPad button board TouchPad LED board Bluetooth module Speakers LED board USB board Power connector cable System board Optical drive cable Fan and heat sink Processor Display assembly Setup Utility (BIOS) and System Diagnostics Using Setup Utility Starting Setup Utility Changing the language of Setup Utility Navigating and selecting in Setup Utility Displaying system information Restoring factory settings in Setup Utility Exiting Setup Utility Updating the BIOS Determining the BIOS version Downloading a BIOS update Using System Diagnostics vi

7 6 Specifications Computer specifications inch display specifications Hard drive specifications Backup and recovery Restore Creating restore media Performing a system restore Restoring using the dedicated recovery partition (select models only) Restoring using the restore media Changing the computer boot order Backing up and recovering your information Using Windows Backup and Restore Using Windows system restore points When to create restore points Create a system restore point Restore to a previous date and time Power cord set requirements Requirements for all countries Requirements for specific countries and regions Recycling Battery Display Index vii

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9 1 Product description Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Product Name HP Pavilion g7 Notebook PC Processors AMD Fusion E GHz processor (dual core, 18 W) AMD A8-3500M 2.40-GHz processor (1.5- GHz FSB, 4.0-MB L2 cache, quad core, 35 W) AMD A6-3400M 2.30-GHz processor (1.4- GHz FSB, 4.0-MB L2 cache, quad core, 35 W) AMD A4-3300M 2.50-GHz processor (1.9- GHz FSB, 4.0-MB L2 cache, dual core, 35 W) AMD Athlon II P GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W) AMD Athlon II P GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W) AMD Phenom II N GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W) AMD Phenom II N GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/sec, quad core, 35 W) AMD Phenom II P GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W) AMD Phenom II N GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/sec, dual core, 35 W) AMD Phenom II N GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W) 1

10 Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor AMD Phenom II P GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W) AMD Phenom II P GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W) AMD Turion II P GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W) AMD V GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) AMD V GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) Intel Core i7-2620m 2.70-GHz (SC turbo up to 3.40-GHz) processor (4.0-MB L3 cache, dual core, 35 W) Intel Core i5-2540m 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i5-2520m 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i5-2430m 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i5-2410m 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i5-480m 2.66-GHz (SC turbo up to 2.93-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-2350m 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-2330m 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-2310m 2.10-GHz processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-390m 2.66-GHz processor (3.0- MB L3 cache, dual core, 35 W) Intel Core i3-380m 2.53-GHz processor (3.0- MB L3 cache, dual core, 35 W) 2 Chapter 1 Product description

11 Category Description Computer models equipped with an AMD processor Intel Core i3-370m 2.40-GHz processor (3.0- MB L3 cache, dual core, 35 W) Intel Pentium B950 TJ GHz processor (2.0-MB L3 cache, dual core 35 W) Intel Pentium B940 TJ GHz processor (2.0-MB L3 cache, dual core 35 W) Intel Pentium P GHz processor (3.0- MB L3 cache, dual core, 35 W) Intel Pentium P GHz processor (3.0- MB L3 cache, dual core, 35 W) Computer models equipped with an Intel processor Chipset Northbridge: AMD A60M Fusion controller hub Northbridge: AMD RS880MD Southbridge: AMD SB820M Intel HM65 and HM55 Express chipset Graphics Internal graphics: AMD Radeon HD 6620M graphics supporting HD decode, DX11, and HDMI on computer models equipped with an AMD A8-3500M processor AMD Radeon HD 6520M graphics supporting HD decode, DX11, and HDMI on computer models equipped with an AMD A6-3400M processor AMD Radeon HD 6480M graphics supporting HD decode, DX11, and HDMI on computer models equipped with an AMD A4-3300M processor AMD Radeon HD 4250 graphics supporting DX10.1 on computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor Internal graphics: Intel HD Graphics 3000 Intel HD Graphics 100 Intel HD Graphics 3

12 Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Switchable discrete graphics: ATI Mobility Radeon HD 6470M with 1024-MB of discrete video memory (128-MB MHz 4 PCs), 64-bit S3 package, muxless switchable ATi Mobility Radeon HD 6470M with 512-MB of discrete video memory (64- MB MHz 4 PCs), 64-bit S3 package, muxless switchable Supports DX11 Support HD decode, DX11, and HDMI Panel 17.3-in, high-definition+ (HD+), light-emitting diode (LED), SVA BrightView ( ) display; typical brightness: 200 nits All display assemblies include 2 wireless local area network (WLAN) antenna cables Supports 16:9 ultra wide aspect ratio Memory 2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports up to 8192 GB of system RAM DDR3/1333-MHz Supports the following configurations: 8192-MB total system memory (4096 2; not supported on a 32-bit operating system) 6144-MB total system memory ( ; not supported on a 32-bit operating system) 4096-MB total system memory ( or ) 3072-MB total system memory ( ) 2048-MB total system memory ( or ) 1024-MB total system memory (1024 1; not supported on a 64-bit operating system) 4 Chapter 1 Product description

13 Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Hard drives Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.50-in), 9.5-mm (.37-in), and 7.0-mm (.28-in) thicknesses Customer-accessible Serial ATA Supports the following configurations: 750 GB, 5400 rpm (9.5 mm) 640 GB, 5400 rpm (9.5 mm) 500 GB, 7200 and 5400 rpm (9.5 mm) 320 GB, 7200 (7.0 mm) and 5400 rpm (9.5 mm) 250 GB, 7200 and 5400 rpm (7.0 mm) Optical drive Fixed Serial ATA 12.7-mm tray load Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive DVD±RW and CD-RW Super Multi Double- Layer Combo Drive with LightScribe Audio and video Single digital microphone HD audio HP-branded Altec/Lansing speakers Supports Microsoft Premium requirements HP VGA webcam (fixed, no tilt with activity LED, by 24 frames per second Ethernet Integrated 10/100 network interface card (NIC) Wireless Integrated wireless local area network (WLAN) options by way of wireless module Two WLAN antennas built into display assembly 5

14 Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Support for the following WLAN formats: Broadcom b/g/n 1 1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) Ralink 5390GN b/g/n 1 1 WiFi Adapter Ralink RT3090BC b/g/n 1 1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) Support for the following WLAN formats: Atheros 9285G b/g/n 1 1 WiFi Adapter Atheros AR8002WB-1NGB b/ g/n 1 1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) Broadcom b/g/n 1 1 WiFi Adapter Realtek RTL8191SE b/g/n 1 1 WiFi Adapter Realtek 8188BC a/b/g/n 2 2 WiFi and Bluetooth 3.0+HS Combo Adapter Support for the following WLAN formats: Intel Centrino Wireless-N 1000 WLAN module Intel Centrino Advanced-N 6230 Intel Centrino Wireless-N 1000 External media card HP Multi-Format Digital Media Reader supports the following digital card formats: Secure Digital (SD) Memory Card Secure Digital High Capacity (SDHC) Memory Card Secure Digital Extended Capacity (SDXC) Memory Card MultiMediaCard (MMC) 6 Chapter 1 Product description

15 Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Ports 3-pin AC power Audio-in (mono microphone) Audio-out (stereo headphone) HDMI version 1.4 supporting up to 1080p, Hz and Hz in DVI mode RJ-45 (Ethernet, includes link and activity lights) USB 2.0 (3 ports) VGA (Dsub 15 pin) supporting external 75 Hz, external 60Hz, hot plug and unplug and autodetection for correct output to wideaspect vs. standard aspect video Keyboard/ pointing devices Full-size, textured, pocket, keyboard with full numeric keypad TouchPad with multi-touch gestures, 2-finger scrolling, and pinch-zoom enabled Taps enabled by default Power requirements 90W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) 65 W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) Support for the following batteries: 6-cell, 55-Whr, 2.55-Ah Li-ion battery 6-cell, 47-Whr, 2.20-Ah Li-ion battery Security Security cable slot Supports Intel AT-p Ready Operating system Preinstalled: Windows 7 Home Premium 64-bit Windows 7 Professional 64-bit 7

16 Category Description Computer models equipped with an AMD processor Preinstalled: Computer models equipped with an Intel processor Windows 7 Home Basic (64-and 32-bit) Windows 7 Home Premium (64-and 32- bit) Windows 7 Professional (64-and 32-bit) Windows 7 Starter 32-bit FreeDOS Serviceability End-user replaceable parts: AC adapter Battery Hard drive Memory modules (2) Optical drive WLAN module 8 Chapter 1 Product description

17 2 External component identification 9

18 Top Button Component Description Power button When the computer is off, press the button to turn on the computer. When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep. When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. 10 Chapter 2 External component identification

19 Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. (5) Windows applications key Displays a shortcut menu for items beneath the pointer. (6) Integrated numeric keypad Can be used like an external numeric keypad. Top 11

20 Lights Item Component Description (1) TouchPad light Amber: the TouchPad is off. Off: the TouchPad is on. (2) Caps lock light White: Caps lock is on. Off: Caps lock is off. (3) Power light White: the computer is on. Blinking white: the computer is in the Sleep state. Off: the computer is off or in Hibernation. (4) Wireless light White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. Amber: All wireless devices are off. 12 Chapter 2 External component identification

21 TouchPad Item Component Description (1) TouchPad light Amber: the TouchPad is off. On: the TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. Top 13

22 Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam. (4) Internal microphone Records sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 14 Chapter 2 External component identification

23 Front Component Speakers (2) Description Produce sound. Left side Item Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. (3) RJ-45 (network) jack Connects a network cable. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. (5) USB ports (2) Connect optional USB devices. (6) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. Front 15

24 Item Component Description (8) Digital Media Slot Supports the following digital card formats: Secure Digital (SD) Memory Card Secure Digital High Capacity (SDHC) Memory Card Secure Digital Extended Capacity (SDXC) Memory Card MultiMediaCard (9) Drive light Blinking white: the hard drive is being accessed. (10) Power light White: The computer is on. Blinking white: The computer is in the Sleep state. Off: The computer is off or in Hibernation. Right side Item Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical drive light Blinking: The optical drive is being accessed. (3) Optical drive eject button Opens the optical drive. (4) USB port Connects an optional USB device. (5) AC adapter light White: The computer is connected to external power and the battery is fully charged. Blinking white: The battery has reached a low battery level. Amber: A battery is charging. (6) Power connector Connects an AC adapter. (7) Security cable slot Connects an optional security cable. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 16 Chapter 2 External component identification

25 Bottom Item Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Hard drive bay Holds the hard drive, the memory module slots, and the WLAN module. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Bottom 17

26 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Description Function (1) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (2) Part number/product number (p/n) This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (3) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. (4) Warranty period This number describes the duration of the warranty period for the computer. 18 Chapter 3 Illustrated parts catalog

27 Computer major components Computer major components 19

28 Item Component Spare part number (1) 17.3-in, high definition (HD), light-emitting diode (LED), BrightView display assembly (includes webcam, two microphones, and wireless antenna transceivers and cables) In butter gold finish In charcoal gray finish In luminous rose finish In ocean drive finish In Pacific blue finish In pearl pink finish In pewter finish In Sonoma red finish In sweet purple finish NOTE: For more display assembly spare part information, see Display assembly subcomponents on page 28. (2) Keyboard (includes keyboard cable): Keyboard in black finish For use in Belgium A41 For use in Bulgaria (for use only with computer models equipped with an AMD processor) For use in Canada For use in the Czech Republic For use in Denmark, Finland, and Norway DH1 For use in France For use in Germany For use in Greece DJ1 For use in Hungary For use in Israel BB1 For use in Italy For use in the Netherlands B31 For use in Portugal For use in Russia For use in Saudi Arabia For use in Slovenia BA1 For use in Spain For use in Switzerland BG1 20 Chapter 3 Illustrated parts catalog

29 Item Component Spare part number For use in Turkey For use in the United Kingdom For use in the United States Keyboard in silver finish For use in Belgium A41 For use in Bulgaria (for use only with computer models equipped with an AMD processor) For use in Canada For use in the Czech Republic For use in Denmark, Finland, and Norway DH1 For use in France For use in Germany For use in Greece DJ1 For use in Hungary For use in Israel BB1 For use in Italy For use in the Netherlands B31 For use in Portugal For use in Russia For use in Saudi Arabia For use in Slovakia (for use only with computer models equipped with an Intel processor) For use in Slovenia FL BA1 For use in Spain For use in Switzerland BG1 For use in Turkey For use in the United Kingdom For use in the United States (3) Top cover (includes TouchPad and TouchPad cable): In butter gold finish In charcoal gray finish In luminous rose finish In ocean drive finish Computer major components 21

30 Item Component Spare part number In Pacific blue finish In pearl pink finish In pewter finish In Sonoma red finish In sweet purple finish (4) Power button board (includes cable) (5) TouchPad LED board (includes cable) (6) TouchPad button board (includes cable) Cable Kit, includes: (7a) (7b) (7c) TouchPad cable Optical drive cable Hard drive connector cable NOTE: See Cable Kit on page 27 for more Cable Kit spare part information. (8) Speaker Kit (includes left and right speakers and cable) (9) Bluetooth module (for use only with computer models equipped with an Intel processor) NOTE: The Bluetooth module spare part kit does not include the Bluetooth module cable. The Bluetooth module cable is available using spare part number (10) Bluetooth module cable (for use only with computer models equipped with an Intel processor) (11) USB board (includes cable) (12) Power connector cable (13) System board (includes replacement thermal material): For use only with computer models equipped with an AMD processor: Equipped with an AMD Fusion E GHz processor (dual core, 18 W) and a graphics subsystem with UMA video memory For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with 1024-MB of discrete video memory For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with 512-MB of discrete video memory For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with UMA video memory For use only with computer models equipped with the AMD RS880MD chipset and a graphics subsystem with 1024-MB of discrete video memory For use only with computer models equipped with the AMD RS880MD chipset and a graphics subsystem with 512-MB of discrete video memory Chapter 3 Illustrated parts catalog

31 Item Component Spare part number For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with 1024-MB of discrete video memory For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with 512-MB of discrete video memory For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel processor: For use only with computer models equipped with the Intel HM65 chipset and a graphics subsystem with 1024-MB of discrete video memory and supports bus alive/ chip off (BACO) For use only with computer models equipped with the Intel HM65 chipset and a graphics subsystem with 512-MB of discrete video memory and supports bus alive/ chip off (BACO) For use only with computer models equipped with the HM65 chipset and a graphics subsystem with 1024-MB of discrete video memory For use only with computer models equipped with the HM65 chipset and a graphics subsystem with 512-MB of discrete video memory For use only with computer models equipped with the HM65 chipset and a graphics subsystem with UMA video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with 1024-MB of discrete video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with 512-MB of discrete video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with UMA video memory Equipped with an Intel Core i3-370m 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W), the HM55 chipset, and a graphics subsystem with 1024-MB of discrete video memory Equipped with an Intel Core i3-370m 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W), the HM55 chipset, and a graphics subsystem with UMA video memory Thermal Material Kit (includes replacement thermal paste and pads) (14) Processor (includes replacement thermal material) AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) AMD Athlon II P GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W) Computer major components 23

32 Item Component Spare part number AMD Athlon II P GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W) AMD Phenom II N GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, quad core, 35 W) AMD Phenom II N GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/ sec, triple core, 35 W) AMD Phenom II N GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/ sec, triple core, 35 W) AMD Phenom II N GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, dual core, 35 W) AMD Phenom II P GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W) AMD Phenom II P GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W) AMD Phenom II P GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W) AMD Turion II P GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W) AMD V GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) AMD V GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) Intel Core i7-2620m 2.70-GHz (SC turbo up to 3.40-GHz) processor (4.0-MB L3 cache, dual core, 35 W) Intel Core i5-2540m 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i5-2520m 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i5-2430m 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i5-2410m 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i5-480m 2.66-GHz (SC turbo up to 2.93-GHz) processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-2350m 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-2330m 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-2310m 2.10-GHz processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-390m 2.66-GHz processor (3.0-MB L3 cache, dual core, 35 W) Intel Core i3-380m 2.53-GHz processor (3.0-MB L3 cache, dual core, 35 W) Intel Pentium B950 TJ GHz processor (2.0-MB L3 cache, dual core 35 W) Chapter 3 Illustrated parts catalog

33 Item Component Spare part number Intel Pentium B940 TJ GHz processor (2.0-MB L3 cache, dual core 35 W) Intel Pentium P GHz processor (3.0-MB L3 cache, dual core, 35 W) Intel Pentium P GHz processor (3.0-MB L3 cache, dual core, 35 W) (15) Fan (includes replacement thermal material) (16) Heat sink (includes replacement thermal material) For use only with computer models equipped with an AMD processor: For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with discrete video memory For use only with computer models equipped with the AMD A60M chipset and a graphics subsystem with UMA video memory For use only with computer models equipped with the AMD RS880MD chipset and a graphics subsystem with discrete video memory For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with discrete video memory For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with UMA video memory For use only with computer models equipped with an Intel processor: For use only with computer models equipped with the Intel HM65 or HM55 chipset and a graphics subsystem with discrete video memory and supports bus alive/chip off (BACO) For use only with computer models equipped with the Intel HM65 or HM55 chipset and a graphics subsystem with UMA video memory and supports bus alive/chip off (BACO) For use only with computer models equipped with the HM65 chipset and a graphics subsystem with discrete video memory For use only with computer models equipped with the HM65 chipset and a graphics subsystem with UMA video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with discrete video memory For use only with computer models equipped with the HM55 chipset and a graphics subsystem with UMA video memory (17) LED board (includes cable) (18) Base enclosure (includes battery release latch, heat sink, replacement thermal material, and 4 rubber feet) Rubber Feet Kit (not illustrated, includes 4 rubber feet) (19) Battery: 6-cell, 55-Whr, 2.55-Ah Li-ion battery cell, 47-Whr, 2.20-Ah Li-ion battery Computer major components 25

34 Item Component Spare part number (20) RTC battery (includes cable and double-sided tape) (21) Hard drive (2.5-in, 7.0-mm, SATA, does not include hard drive connector cable, isolators, or shield): For use with all computer models: 750-GB, 5400-rpm GB, 5400-rpm GB, 7200-rpm GB, 7200-rpm GB, 5400-rpm GB, 7200-rpm Hard Drive Hardware Kit (not illustrated, includes front and rear isolators and shield) (22) Memory modules (2, DDR3, 10600, 1333-MHz): 4 GB GB GB (23) Optical drive (includes bezel and bracket): Blu-ray ROM with LightScribe DVD±R/RW Super Multi Double-Layer Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe and and Optical drive bay space saver (not illustrated) (24) WLAN module: For use on all computer models: Broadcom b/g/n 1 1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) Ralink 5390GN b/g/n 1 1 WiFi Adapter Ralink RT3090BC b/g/n 1 1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) For use only with computer models equipped with an AMD processor: Atheros 9285G b/g/n 1 1 WiFi Adapter Atheros AR8002WB-1NGB b/g/n 1 1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) Broadcom b/g/n 1 1 WiFi Adapter Broadcom 4313GN b/g/n 1 1 WiFi and Bluetooth 4.0 Combo Adapter Chapter 3 Illustrated parts catalog

35 Item Component Spare part number Realtek RTL8191SE b/g/n 1 1 WiFi Adapter Realtek 8188BC a/b/g/n 2 2 WiFi and Bluetooth 3.0+HS Combo Adapter For use only with computer models equipped with an Intel processor: Atheros 9285G b/g/n 1 1 WiFi Adapter Intel Centrino Advanced-N Intel Centrino Wireless-N (25) Service cover (includes 2 captive screws, secured by C-clips) available in the Plastics Kit, spare part number ) Cable Kit Item Component Spare part number Cable Kit, includes: (1) TouchPad cable (2) Hard drive connector cable (3) Optical drive cable Cable Kit 27

36 Display assembly subcomponents Item Component Spare part number (1) Display bezel (2) Display hinge covers (2) (3) Webcam/microphone module (4) 17.3-in, HD, LED, BrightView display panel (5) Display Hinge Kit (includes left and right display hinges and brackets) (6) Display Cable Kit (includes display panel cable and webcam/microphone module cable) (7) Antenna Kit (includes left and right wireless antenna cables and transceivers) Chapter 3 Illustrated parts catalog

37 Item Component Spare part number (8) Display enclosure: In butter gold finish In charcoal gray finish In luminous rose finish In ocean drive finish In Pacific blue finish In pearl pink finish In pewter finish In Sonoma red finish In sweet purple finish Display Screw Kit (not illustrated) Display assembly subcomponents 29

38 Mass storage devices Item Component Spare part number (1) Hard drive (2.5-in, 7.0-mm, SATA, does not include hard drive connector cable, isolators, or shield): For use with all computer models: 750-GB, 5400-rpm GB, 5400-rpm GB, 7200-rpm GB, 7200-rpm GB, 5400-rpm GB, 7200-rpm Hard Drive Hardware Kit, includes: (2a) (2b) (2c) Hard drive front isolator Hard drive rear isolator Hard drive shield (3) Optical drive (includes bezel and bracket): Blu-ray ROM with LightScribe DVD±R/RW Super Multi Double-Layer Drive and Chapter 3 Illustrated parts catalog

39 Item Component Spare part number DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe and Optical drive bay space saver (not illustrated) Miscellaneous parts Component Spare part number HP Smart AC adapter 90-W PFC RC V HP Smart AC adapter W RC V HP Smart AC adapter Power cord (3-pin, black, 1.83-m): For use in Denmark For use in Europe For use in Israel BB1 For use in Italy For use in North America For use in South Africa AR1 For use in Switzerland For use in the United Kingdom and Singapore Screw Kit Miscellaneous parts 31

40 Sequential part number listing Spare part number Description Power cord for use with all computer models in North America (3-pin, black, 1.83-m) Power cord for use only with computer models equipped with an Intel processor in Europe (3-pin, black, 1.83-m) Power cord for use only with computer models equipped with an Intel processor in the United Kingdom and Singapore (3-pin, black, 1.83-m) Power cord for use with all computer models in Italy (3-pin, black, 1.83-m) Power cord for use with all computer models in Denmark (3-pin, black, 1.83-m) Power cord for use only with computer models equipped with an Intel processor in Switzerland (3- pin, black, 1.83-m) AR BB1 Power cord for use only with computer models equipped with an Intel processor in South Africa (3-pin, black, 1.83-m) Power cord for use only with computer models equipped with an Intel processor in Israel (3-pin, black, 1.83-m) Atheros 9285G b/g/n 1 1 WiFi Adapter for use only with computer models equipped with an Intel processor Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available using spare part number Atheros AR8002WB-1NGB b/g/n 1 1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) for use only with computer models equipped with an AMD processor Intel Centrino Wireless-N 1000 WLAN module for use only on computer models equipped with an Intel processor cell, 47-Whr, 2.20-Ah Li-ion battery cell, 55-Whr, 2.55-Ah Li-ion battery Broadcom b/g/n 1 1 WiFi Adapter for use only on computer models equipped with an AMD processor Broadcom b/g/n 1 1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0+HS ready) Bluetooth module cable Realtek 8188BC a/b/g/n 2 2 WiFi and Bluetooth 3.0+HS Combo Adapter for use only with computer models equipped with an AMD processor Atheros 9285G b/g/n 1 1 WiFi Adapter W RC V HP Smart AC adapter for use only with computer models equipped with an AMD processor W PFC RC V HP Smart AC adapter for use with all computer models 32 Chapter 3 Illustrated parts catalog

41 Spare part number Description AMD V GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W; includes replacement thermal material) AMD Athlon II P GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W; includes replacement thermal material) AMD Phenom II N GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W; includes replacement thermal material) GB memory module (DDR3, 10600, 1333-MHz) GB memory module (DDR3, 10600, 1333-MHz) Intel i3-380m 2.53-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) Intel Pentium P GHz processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) Ralink 5390GN b/g/n 1 1 WiFi Adapter for use only on computer models equipped with an Intel processor Ralink RT3090BC b/g/n 1 1 WiFi and Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0+HS ready) Intel i7-2620m 2.70-GHz (SC turbo up to 3.40-GHz) processor (4-MB L3 cache, dual core, 35 W; includes replacement thermal material) Intel i5-2520m 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) Intel i5-2540m 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) Intel Centrino Advanced-N 6230 WLAN module for use only on computer models equipped with an Intel processor Thermal Material Kit (includes replacement thermal paste and pads) AMD Phenom II P GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W; includes replacement thermal material) AMD Phenom II P GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W; includes replacement thermal material) AMD Phenom II P GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W; includes replacement thermal material) AMD Turion II P GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W; includes replacement thermal material) Intel i3-390m 2.66-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) Intel i5-480m 2.66-GHz (SC turbo up to 2.93-GHz) processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) AMD Phenom II N GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/sec, dual core, 35 W; includes replacement thermal material) AMD Phenom II N GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W; includes replacement thermal material) Sequential part number listing 33

42 Spare part number Description AMD Phenom II N GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/sec, quad core, 35 W; includes replacement thermal material) Intel Pentium P GHz processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) System board for use only with computer models equipped with an Intel processor, HM55 chipset, and a graphics subsystem with UMA video memory (includes replacement thermal material) System board for use only with computer models equipped with an Intel processor, HM55 chipset, and a graphics subsystem with 512-MB of discrete video memory (includes replacement thermal material) System board for use only with computer models equipped with an Intel processor, HM55 chipset, and a graphics subsystem with 1024-MB of discrete video memory (includes replacement thermal material) System board for use only with computer models equipped with an Intel processor, HM65 chipset, and a graphics subsystem with UMA video memory (includes replacement thermal material) System board for use only with computer models equipped with an Intel processor, HM65 chipset, and a graphics subsystem with 512-MB of discrete video memory (includes replacement thermal material) System board for use only with computer models equipped with an Intel processor, HM65 chipset, and a graphics subsystem with 512-MB of discrete video memory (includes replacement thermal material) AMD V GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W; includes replacement thermal material) AMD Athlon II P GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W; includes replacement thermal material) System board for use only with computer models equipped with an Intel processor, HM55 chipset, and a graphics subsystem with UMA video memory (includes replacement thermal material) System board for use only with computer models equipped with an Intel processor, HM55 chipset, and a graphics subsystem with discrete video memory (includes replacement thermal material) RTC battery (includes cable and double-sided tape) Webcam/microphone module GB, 5400-rpm hard drive (2.5-in, SATA, does not include isolators or shield) Intel i3-2310m 2.10-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) Intel i5-2410m 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) System board for use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with 512-MB of discrete video memory (includes replacement thermal material) System board for use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with 1024-MB of discrete video memory (includes replacement thermal material) 34 Chapter 3 Illustrated parts catalog

43 Spare part number Description System board for use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with UMA video memory (includes replacement thermal material) Hard Drive Hardware Kit (includes front and rear isolators and shield) Rubber Feet Kit (includes 4 rubber feet) Fan (includes replacement thermal material) Heat sink for use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with discrete video memory (includes replacement thermal material) Heat sink for use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsystem with UMA video memory (includes replacement thermal material) GB memory module (DDR3, 10600, 1333-MHz) Antenna Kit (includes left and right wireless antenna cables and transceivers) Top cover in Sonoma red finish (includes TouchPad and TouchPad cable) Display enclosure in Sonoma red finish Display enclosure in Pacific blue finish Display enclosure in sweet purple finish Display enclosure in butter gold finish Display enclosure in ocean drive finish Display enclosure in luminous rose finish Display enclosure in charcoal gray finish Display enclosure in pewter finish Display enclosure in pearl pink finish Base enclosure (includes battery release latch, heat sink, replacement thermal material, and 4 rubber feet) Display bezel Display Cable Kit (includes display panel cable and webcam/microphone module cable) Cable Kit (includes hard drive connector cable, optical drive cable, and TouchPad cable) NOTE: See Cable Kit on page 27 for more Cable Kit spare part information Display Hinge Kit (includes left and right display hinges and brackets) Keyboard in black finish for use in the United States (includes keyboard cable) Keyboard in black finish for use in the United Kingdom and Singapore (includes keyboard cable) Keyboard in black finish for use in Germany (includes keyboard cable) Keyboard in black finish for use in France (includes keyboard cable) Sequential part number listing 35

44 Spare part number Description Keyboard in black finish for use in Italy (includes keyboard cable) Keyboard in black finish for use in Spain (includes keyboard cable) Keyboard in black finish for use in Canada (includes keyboard cable) Keyboard in black finish for use in Portugal (includes keyboard cable) Keyboard in black finish for use in Turkey (includes keyboard cable) Keyboard in black finish for use in Saudi Arabia (includes keyboard cable) Keyboard in black finish for use in Hungary (includes keyboard cable) Keyboard in black finish for use in the Czech Republic (includes keyboard cable) Keyboard in black finish for use in Russia (includes keyboard cable) Keyboard in black finish for use in Bulgaria (for use only with computer models equipped with an AMD processor; includes keyboard cable) A41 Keyboard in black finish for use in Belgium (includes keyboard cable) B31 Keyboard in black finish for use in the Netherlands (includes keyboard cable) BA BB BG DH DJ1 Keyboard in black finish for use in Slovenia (includes keyboard cable) Keyboard in black finish for use in Israel (includes keyboard cable) Keyboard in black finish for use in Switzerland (includes keyboard cable) Keyboard in black finish for use in Denmark, Finland, and Norway (includes keyboard cable) Keyboard in black finish for use in Greece (includes keyboard cable) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe Blu-ray ROM with LightScribe DVD±R/RW Super Multi Double-Layer Drive USB board (includes cable) Power button board (includes cable) TouchPad LED board (includes cable) TouchPad button board (includes cable) LED board (includes cable) Plastics Kit (includes the service cover) Screw Kit Display Screw Kit in, HD, LED, BrightView display assembly in Sonoma red finish (includes webcam, two microphones, and wireless antenna transceivers and cables) in, HD, LED, BrightView display assembly in Pacific blue finish (includes webcam, two microphones, and wireless antenna transceivers and cables) in, HD, LED, BrightView display assembly in sweet purple finish (includes webcam, two microphones, and wireless antenna transceivers and cables) 36 Chapter 3 Illustrated parts catalog