HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6

Transcription

1 HP ENVY Sleekbook 6 and HP ENVY Ultrabook 6 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

2 Copyright 2012 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: November 2012 Document Part Number:

3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii

4 iv Safety warning notice

5 Table of contents 1 Product description External component identification... 6 Display... 6 Button, speakers, and subwoofer... 8 Keys... 9 Lights TouchPad Left side Right side Bottom Illustrated parts catalog Service tag Computer major components Mass storage devices Miscellaneous parts Sequential part number listing Removal and replacement procedures Preliminary replacement requirements Tools required Service considerations Plastic parts Cables and connectors Drive handling Grounding guidelines Electrostatic discharge damage Packaging and transporting guidelines Component replacement procedures Service label v

6 Base enclosure Battery Hard drive RTC battery TouchPad module WLAN module Memory module Fan System board Fan-Heat sink Media card reader assembly (smart card reader) Subwoofer USB/Audio board Power connector cable Speakers Power button board Keyboard Top cover Setup Utility (BIOS) and System Diagnostics Windows Starting Setup Utility (BIOS) Updating the BIOS Determining the BIOS version Downloading a BIOS update Using System Diagnostics Ubuntu Starting Setup Utility Using Setup Utility Changing the language of Setup Utility Navigating and selecting in Setup Utility Displaying system information Restoring factory default settings in Setup Utility Exiting Setup Utility Updating the BIOS Determining the BIOS version Downloading a BIOS update Using System Diagnostics Specifications Computer specifications vi

7 15.6-inch display specifications Backing up, restoring, and recovering Windows Creating recovery media and backups Creating HP Recovery media Restore and recovery Using Windows Refresh for quick and easy recovery Remove everything and reinstall Windows Recovering using HP Recovery Manager What you need to know Using the HP Recovery partition to recover a minimized image (select models only) Using HP Recovery media to recover Changing the computer boot order Removing the HP Recovery partition Ubuntu Performing a system recovery Creating the restore DVDs Creating a restore image on a USB device Performing recovery using the restore DVD Backing up your information Power cord set requirements Requirements for all countries Requirements for specific countries and regions Recycling Index vii

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9 1 Product description Category Description HP ENVY Sleekbook 6 HP ENVY Ultrabook 6 Product Name HP ENVY Sleekbook 6 HP ENVY Ultrabook 6 Processors AMD A M 2.00-GHz (SC turbo up to GHz) processor (4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25 W) AMD A8-4555M 1.60-GHz (SC turbo up to GHz) processor (4.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core 17 W) AMD A6-4455M 2.10-GHz (SC turbo up to GHz) processor (1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core, 17 W) AMD A4-4355M 1.90-GHz (SC turbo up to GHz) processor (1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core 17 W) Intel Dual Core i7-3537u 2.00-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W) Intel Dual Core i7-3517u 1.90-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W) Intel Dual Core i5-3337u 1.80-GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W) Intel Dual Core i5-3317u 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W) Intel Dual Core i3-3227u 1.90-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W) Intel Dual Core i3-3217u 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W) Intel Dual Core i3-2377m 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W) 1

10 Category Description HP ENVY Sleekbook 6 HP ENVY Ultrabook 6 Chipset AMD A70M fusion controller hub (FCH) Intel HM77 Express Chipset Graphics Internal graphics: AMD Radeon HD 7620G on computer models equipped with an A M processor AMD Radeon HD 7600G on computer models equipped with an AMD A8-4555M processor AMD Radeon HD 7500G on computer models equipped with an AMD A6-4455M processor AMD Radeon HD 7400G on computer models equipped with an AMD A4-4355M processor Support for HD decode, DX11, and HDMI Switchable Discrete Graphics: AMD RadeonT HD 8750M with 2-GB of discrete video memory (128-MB 16 DDR3, 900-MHz 8 pcs), 128-bit M2 package Internal graphics: Intel HD Graphics 4000 on computer models equipped with an Intel Dual Core i7, Dual Core i5, or Intel Dual Core i3-3217u processor Intel HD Graphics 3000 on computer models equipped with an Intel Dual Core i3-2377m processor Panel Support for HD decode, DX11, HDMI, and PX in, high-definition (HD), white light-emitting diode (WLED), SVA, BrightView ( ), slim (3.2-mm), display assembly 15.6-in, full high-definition (FHD), WLED, UVGA, BrightView ( ), slim (3.2-mm), display assembly All display assemblies include 2 wireless local area network (WLAN) antenna cables. Support for 16:9 wide aspect ratio Support for low-voltage differential signalling (LVDS) Typical brightness: 200 nits Memory Two memory module slots, customer-accessible 2 Chapter 1 Product description

11 Category Description HP ENVY Sleekbook 6 HP ENVY Ultrabook 6 Memory (continued) DDR3L-1600MHz single channel support DDR3-1333MHz single channel support (DDR downgrade to 1333) Supports up to GB of system RAM Supports the following configurations: 2048-MB total system memory (2048 1) 4096-MB total system memory (2048 2) 4096-MB total system memory (4096 1) 6144-MB total system memory ( ) 8192-MB total system memory (4096 2) 8192-MB total system memory (8192 1) MB total system memory ( ) MB total system memory (8192 2) Hard drives Hard drive (7mm SATA 2.5 ) configurations: 320-GB 7200 RPM 7mm SATA 320-GB, 5400 RPM 7mm SATA 500-GB 5400 RPM 7mm SATA msata SSD configurations: 32-GB SSD 128-GB SSD Optical drive External USB optical drive (computer USB ports support 2A current) SATA 12-7 mm tray load Supports the following external optical drives: Blu-ray ROM DVD±R/RW Super Multi Double- Layer Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Audio and video Dual array digital microphones Two integrated stereo speakers and subwoofer 3

12 Category Description HP ENVY Sleekbook 6 HP ENVY Ultrabook 6 Audio and video (continued) HP TrueVision high-definition webcam (fixed, no tilt, by 30 frames per second) Ethernet Integrated 10/100/1000 GB network interface card (NIC) Wireless Integrated WLAN options by way of wireless module Two WLAN antennas built into display assembly Supports the following WLAN formats: Intel Centrino Wireless-N Bluetooth combo w/ *2 antennas ( b/g/n, Bluetooth 3.0) Atheros 9485GN b/g/n 1 1 WiFi and 3012 Bluetooth 4.0 Combo Adapter Broadcom 4313GN b/g/n 1 1 WiFi and Bluetooth 4.0 Combo Adapter External media card Push-push insertion/removal HP Multi-Format Digital Media Reader supports the following digital card formats: MultiMediaCard Secure Digital (SD) Card Secure Digital High-Capacity (SDHC) Card Secure Digital Extended Capacity (SDxC) Card Ports 3-pin AC power (non-smart pin) Audio-in (mono microphone), supports jack detection Audio-out (stereo headphone), supports jack detection HDMI version 1.4b supporting 1920p, Hz RJ-45 (Ethernet, includes link and activity lights) USB 3.0 (2 ports) USB 2.0 (1 port) 4 Chapter 1 Product description

13 Category Description HP ENVY Sleekbook 6 HP ENVY Ultrabook 6 Keyboard/pointing devices 97% Duracoat, island-style black keyboard, no spillresistance (in black finish) 97% Duracoat, island-style black keyboard, no spillresistance (in black and silver finish) Backlit, island-style keyboard in black finish (NA CTO onlly) Backlit, island-style keyboard in black and silver finish (NA CTO onlly) TouchPad with multi-touch gestures Taps enabled as default Power requirements Supports the following HP AC adapters: 65-W (non-smart) PFC RC V EM 2-wire HP AC adapter Supports the following batteries: 4-cell, 60WHr 4.1 AH Li-ion battery Security Security lock Support for Intel AT-p Ready Operating system Preinstalled: Windows 8 Professional 64-bit Windows 8 Standard 64-bit Ubuntu Linux Serviceability End-user replaceable parts: AC adapter Battery Hard drive Memory module WLAN module 5

14 2 External component identification Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (3) Internal microphones (2) Record sound. (4) Webcam light On: The webcam is in use. 6 Chapter 2 External component identification

15 Component Description (5) HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Display 7

16 Button, speakers, and subwoofer Component Description (1) Power button When the computer is off, press the button to turn on the computer. When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep. When the computer is in Hibernation, press the button down briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see the User Guide. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the User Guide. 8 Chapter 2 External component identification

17 Component Description (2) Speakers (2) Produce sound. (3) HP Triple Bass Reflex Subwoofer Provides superior bass sound. Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key, the spacebar, or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. NOTE: On select models, the f5 action key turns the radiance backlight keyboard feature off or on. (5) Windows applications key Displays a shortcut menu for items beneath the cursor. Keys 9

18 Lights Component Description (1) Power light White: The computer is on. Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see the User Guide. (2) Mute light Amber: Computer sound is off. Off: Computer sound is on. (3) Wireless light White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on. Amber: All wireless devices are off. (4) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (5) TouchPad light On: The TouchPad is off. Off: The TouchPad is on. 10 Chapter 2 External component identification

19 TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light On: The TouchPad is off. Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. TouchPad 11

20 Left side Component Description (1) RJ-45 (network) jack Connects a network cable. (2) HDMI port Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio device. (3) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performance. NOTE: For details about different types of USB ports, see the User Guide. (4) Digital Media Slot Supports the following digital card formats: Secure Digital (SD) Memory Card Secure Digital Extended Capacity (SDxC) Memory Card Secure Digital High Capacity (SDHC) Memory Card Ultra High Speed MultiMediaCard (UHS/MMC) 12 Chapter 2 External component identification

21 Component Description (5) Hard drive light Blinking white: The hard drive is being accessed. Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see the User Guide. (6) Power light White: The computer is on. Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see the User Guide. Left side 13

22 Right side Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (3) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. (4) USB 2.0 charging port Connects an optional USB device. The USB 2.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE: A charging USB port (also referred to as a powered USB port) allows you to charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port. NOTE: For details about different types of USB ports, see the User Guide. (5) AC adapter light White: The AC adapter is connected and the battery is charged. Amber: The AC adapter is connected and the battery is charging. Off: The computer is using DC power. (6) Power connector Connects an AC adapter. 14 Chapter 2 External component identification

23 Bottom Component Vents (2) Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom 15

24 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer. Item Description Function (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (3) Part number/product number (p/n) This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Warranty period This number describes the duration of the warranty period for the computer. (5) Model description (select models only) This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 16 Chapter 3 Illustrated parts catalog

25 Computer major components Item Component Spare part number (1) 15.6-in, BrightView, display assembly (includes microphone, webcam, and 2 wireless antenna cables and transceivers): Computer major components 17

26 Item Component Spare part number Full high-definition (FHD) display assembly In midnight black finish for use only on computer models equipped with an Intel processor In midnight black and natural silver finish for use only on computer models equipped with an Intel processor High-definition (HD) display assembly In midnight black and natural silver finish for use on all computer models In midnight black finish for use only on computer models equipped with an Intel processor (2) Top cover (includes power button board and cable and TouchPad and TouchPad cable): In midnight black finish for use on all computer models In natural silver finish for use only on computer models equipped with an Intel processor (3) Power button board (4) Keyboard (includes keyboard cable): Keyboard with backlight in midnight black finish (includes backlight cable): For use only on computer models equipped with an Intel processor in Belgium A41 For use on all computer models in Canada For use on all computer models in Denmark, Finland, and Norway DB DH1 For use only on computer models equipped with an Intel processor in Greece For use only on computer models equipped with an Intel processor in the Netherlands B31 For use on all computer models in Russia For use only on computer models equipped with an Intel processor in Saudi Arabia For use only on computer models equipped with an Intel processor in Spain For use only on computer models equipped with an Intel processor in Switzerland BG1 For use only on computer models equipped with an Intel processor in Turkey For use on all computer models in the United States Keyboard with backlight in midnight black and natural silver finish (includes backlight cable): For use only on computer models equipped with an Intel processor in Belgium A41 For use on all computer models in Canada For use only on computer models equipped with an Intel processor in Denmark, Finland, and Norway DB DH1 For use only on computer models equipped with an Intel processor in Greece For use only on computer models equipped with an Intel processor in Israel B31 For use only on computer models equipped with an Intel processor in Russia For use only on computer models equipped with an Intel processor in Saudi Arabia Chapter 3 Illustrated parts catalog

27 Item Component Spare part number For use only on computer models equipped with an Intel processor in Spain For use only on computer models equipped with an Intel processor in Switzerland BG1 For use only on computer models equipped with an Intel processor in Turkey For use only on computer models equipped with an Intel processor in the United States Keyboard without backlight in midnight black finish: For use only on computer models equipped with an Intel processor in the Czech Republic and Slovakia FL1 For use on all computer models in France For use only on computer models equipped with an Intel processor in Germany For use only on computer models equipped with an Intel processor in India D61 For use only on computer models equipped with an Intel processor in Israel BB1 For use only on computer models equipped with an Intel processor in Italy For use only on computer models equipped with an Intel processor in Japan For use only on computer models equipped with an Intel processor in the Netherlands B31 For use only on computer models equipped with an Intel processor in Portugal For use only on computer models equipped with an Intel processor in Romania For use only on computer models equipped with an Intel processor in Slovenia For use only on computer models equipped with an Intel processor in Taiwan For use only on computer models equipped with an Intel processor in South Korea BA AD AB1 For use only on computer models equipped with an Intel processor in Thailand For use on all computer models in the United Kingdom and Singapore For use on all computer models in the United States Keyboard in without backlight midnight black and natural silver finish: For use only on computer models equipped with an Intel processor in the Czech Republic and Slovakia FL1 For use only on computer models equipped with an Intel processor in France For use only on computer models equipped with an Intel processor in Germany For use only on computer models equipped with an Intel processor in India D61 For use only on computer models equipped with an Intel processor in Israel BB1 For use only on computer models equipped with an Intel processor in Italy For use only on computer models equipped with an Intel processor in Japan For use only on computer models equipped with an Intel processor in Portugal For use only on computer models equipped with an Intel processor in Romania Computer major components 19

28 Item Component Spare part number For use only on computer models equipped with an Intel processor in Slovenia For use only on computer models equipped with an Intel processor in Taiwan For use only on computer models equipped with an Intel processor in South Korea BA AD AB1 For use only on computer models equipped with an Intel processor in Thailand For use only on computer models equipped with an Intel processor in the United Kingdom and Singapore For use only on computer models equipped with an Intel processor in the United States (5) TouchPad button board (includes bracket and cable): In midnight black finish for use on all computer models In natural silver finish for use only on computer models equipped with an Intel processor (6) Speaker Kit (7) Keyboard bracket (8) Media Card Reader assembly (9a) Power connector cable, includes: (9b) Power connector cable bracket (10) RTC battery (11) System board (includes processor and replacement thermal material): For use only on computer models equipped with an AMD A M processor (2.00-GHz, SC turbo up to 2.80-GHz; 4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25 W) and the Windows 8 Professional operating system For use only on computer models equipped with an AMD A M processor (2.00-GHz, SC turbo up to 2.80-GHz; 4.00-MB L2 cache, 1333-MHz FSB, DDR3, quad core, 25 W) and the Windows 8 Standard operating system For use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC turbo up to 2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8 Professional operating system For use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC turbo up to 2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8 Standard operating system For use only on computer models equipped with an AMD A6-4455M processor (2.10-GHz, SC turbo up to 2.60-GHz; 1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core, 17 W) and the Windows 8 Professional operating system For use only on computer models equipped with an AMD A6-4455M processor (2.10-GHz, SC turbo up to 2.60-GHz; 1.00-MB L2 cache, 1333-MHz FSB, DDR3, dual core, 17 W) and the Windows 8 Standard operating system For use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo up to 2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8 Professional operating system Chapter 3 Illustrated parts catalog

29 Item Component Spare part number For use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo up to 2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i7-3537u 2.00-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i7-3537u 2.00-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i7-3517u 1.90-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i7-3517u 1.90-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i7-3517u 1.90-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i7-3517u 1.90-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 4.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i5-3337u 1.80-GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i5-3337u 1.80-GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i5-3337u 1.80-GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i5-3337u 1.80-GHz (SC turbo up to 2.70-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i5-3317u 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i5-3317u 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system Computer major components 21

30 Item Component Spare part number For use only on computer models equipped with an Intel Dual Core i5-3317u 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i5-3317u 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i5-3317u 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i5-3317u 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i5-3317u 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i5-3317u 1.70-GHz (SC turbo up to 2.60-GHz) processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i3-3227u 1.90-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-3227u 1.90-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i3-3227u 1.90-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-3227u 1.90-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i3-3217u 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-3217u 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i3-3217u 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-3217u 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system Chapter 3 Illustrated parts catalog

31 Item Component Spare part number For use only on computer models equipped with an Intel Dual Core i3-3217u 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-3217u 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-3217u 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i3-3217u 1.80-GHz processor (1600-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i3-2377m 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-2377m 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 8750M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i3-2377m 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-2377m 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), the 7670M chipset, a graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i3-2377m 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-2377m 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system For use only on computer models equipped with an Intel Dual Core i3-2377m 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system For use only on computer models equipped with an Intel Dual Core i3-2377m 1.50-GHz processor (1333-MHz FSB, 3.00-MB L3 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 8 Standard operating system (12) Heat sink (includes replacement thermal material): For use only on computer models equipped with a 25-W AMD processor For use only on computer models equipped with a 17-W AMD processor For use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory For use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory Computer major components 23

32 Item Component Spare part number (13) Fan (includes cable) (14) Audio/USB board (15) 4-cell, 60-WHr, 4.1-AHr, Li-ion battery (16) Hard drive (7.0-mm [2.5-in], SATA): NOTE: The hard drive spare kit does not include the hard drive bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part numbers (for use on all computer models) and (for use only on computer models equipped with an Intel processor). 500 GB, 5400 rpm GB, 7200 rpm GB, 5400 rpm (17) Subwoofer (includes cable and rubber isolators) (18) Base enclosure: In ruby red finish for use only on computer models equipped with an AMD processor In midnight black finish for use only on computer models equipped with an Intel processor and a full high-definition display assembly In ruby red finish for use only on computer models equipped with an Intel processor and a full high-definition display assembly In midnight black finish for use only on computer models equipped with an Intel processor and a high-definition display assembly In ruby red finish for use only on computer models equipped with an Intel processor and a high-definition display assembly Memory module (not illustrated; PC3, 12800, 1600-MHz): 8 GB GB GB Chapter 3 Illustrated parts catalog

33 Mass storage devices Item Component Spare part number (1) Hard drive (7.0-mm [2.5-in], SATA) NOTE: The hard drive spare kit does not include the hard drive bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part numbers (for use on all computer models) and (for use only on computer models equipped with an Intel processor). 500 GB, 5400 rpm GB, 7200 rpm GB, 5400 rpm Hard Drive Hardware Kit, includes: For use on all computer models For use only on computer models equipped with an Intel processor (2a) (2b) Hard drive bracket Hard drive connector cable Screws (not illustrated) (3) msata solid-state drive 128 GB GB Mass storage devices 25

34 Item Component Spare part number (4) Optical drive (includes bezel and bracket): Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Miscellaneous parts Component Spare part number AC adapter: 65-W, non-pfc, RC, V, 2-wire for use on all computer models W, non-pfc, EM, 2-wire for use only on computer models equipped with an Intel processor Power cord (3-pin, black, 1.83-m): For use only on computer models equipped with an Intel processor in Australia For use on all computer models in Denmark For use on all computer models in Europe For use only on computer models equipped with an Intel processor in India D61 For use only on computer models equipped with an Intel processor in Israel BB1 For use only on computer models equipped with an Intel processor in Italy For use only on computer models equipped with an Intel processor in Japan For use on all computer models in North America For use only on computer models equipped with an Intel processor in the People's Republic of China For use only on computer models equipped with an Intel processor in South Africa For use only on computer models equipped with an Intel processor in South Korea AA AR AD1 For use only on computer models equipped with an Intel processor in Switzerland For use only on computer models equipped with an Intel processor in Taiwan AB1 For use only on computer models equipped with an Intel processor in Thailand For use on all computer models in the United Kingdom and Singapore Screw Kit Chapter 3 Illustrated parts catalog

35 Sequential part number listing Spare part number Description Power cord for use on all computer models in North America (3-pin, black, 1.83-m) Power cord for use only on computer models equipped with an Intel processor in Australia (3-pin, black, 1.83-m) Power cord for use on all computer models in Europe (3-pin, black, 1.83-m) Power cord for use on all computer models in the United Kingdom and Singapore (3-pin, black, 1.83-m) Power cord for use only on computer models equipped with an Intel processor in Italy (3-pin, black, 1.83-m) Power cord for use on all computer models in Denmark (3-pin, black, 1.83-m) Power cord for use only on computer models equipped with an Intel processor in Switzerland (3-pin, black, 1.83-m) Power cord for use only on computer models equipped with an Intel processor in Thailand (3-pin, black, 1.83-m) Power cord for use only on computer models equipped with an Intel processor in Japan (3-pin, black, 1.83-m) AA AB AD AR BB1 Power cord for use only on computer models equipped with an Intel processor in the People's Republic of China (3-pin, black, 1.83-m) Power cord for use only on computer models equipped with an Intel processor in Taiwan (3-pin, black, 1.83-m) Power cord for use only on computer models equipped with an Intel processor in South Korea (3-pin, black, 1.83-m) Power cord for use only on computer models equipped with an Intel processor in South Africa (3-pin, black, 1.83-m) Power cord for use only on computer models equipped with an Intel processor in Israel (3-pin, black, 1.83-m) D61 Power cord for use only on computer models equipped with an Intel processor in India (3-pin, black, 1.83-m) GB, 7200-rpm hard drive (does not include the hard drive bracket, hard drive connector cable, or screws) NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard Drive Hardware Kit, spare part number GB memory module (PC3, 12800, 1600-MHz) GB, 5400-rpm hard drive (does not include the hard drive bracket, hard drive connector cable, or screws) NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard Drive Hardware Kit, spare part number GB memory module (PC3, 12800, 1600-MHz) Sequential part number listing 27

36 Spare part number Description Atheros 9485GN b/g/n 1 1 WiFi and 3012 Bluetooth 4.0 Combo Adapter Broadcom 4313GN b/g/n 1 1 WiFi and Bluetooth 4.0 Combo Adapter DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (includes bezel and bracket) Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive (includes bezel and bracket) GB memory module (PC3, 12800, 1600-MHz) Intel Centrino Wireless-N Bluetooth Combo Adapter for use only on computer models equipped with an Intel processor Intel Centrino Wireless-N Bluetooth Combo Adapter for use only on computer models equipped with an AMD processor cell, 60-WHr, 4.1-AH r, Li-ion battery GB, 5400-rpm hard drive NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard Drive Hardware Kit, spare part number Base enclosure in ruby red finish for use only on computer models equipped with an Intel processor Top cover in midnight black finish for use on all computer models (includes power button board and cable and TouchPad and TouchPad cable) Heat sink for use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory (includes replacement thermal material) Heat sink for use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory (includes replacement thermal material) Fan (includes cable) Antenna Kit (includes left and right WLAN antenna cables and transceivers) Display bezel Power connector cable (includes bracket) Hard Drive Hardware Kit for use only on computer models equipped with an Intel processor (includes hard drive bracket, hard drive connector cable, and screws) Audio/USB board Speaker Kit (includes left and right speakers and cable) Subwoofer RTC battery GB solid-state drive for use only on computer models equipped with an Intel processor (does not include bracket, connector cable, isolators, or screws) GB solid-state drive for use only on computer models equipped with an Intel processor (does not include bracket, connector cable, isolators, or screws) TouchPad assembly in midnight black finish for use on all computer models (includes bracket and cable) Keyboard bracket 28 Chapter 3 Illustrated parts catalog

37 Spare part number Description Power button board (includes cable) Media Card Reader assembly Base enclosure in ruby red finish for use only on computer models equipped with an AMD processor Atheros 9485GN b/g/n 1 1 WiFi and 3012 Bluetooth 4.0 Combo Adapter for use on all computer models Intel Centrino Wireless-N Bluetooth Combo Adapter for use on all computer models Base enclosure in midnight black finish for use only on computer models equipped with an Intel processor Top cover in natural silver finish for use only on computer models equipped with an Intel processor (includes power button board and cable and TouchPad and TouchPad cable) Screw Kit TouchPad assembly in natural silver finish for use only on computer models equipped with an Intel processor (includes bracket and cable) Heat sink for use only on computer models equipped with a 17-W AMD processor (includes replacement thermal material) Heat sink for use only on computer models equipped with a 25-W AMD processor (includes replacement thermal material) Keyboard in midnight black and natural silver finish for use only on computer models equipped with an Intel processor in Hungary (includes keyboard cable) Keyboard in midnight black and natural silver finish for use only on computer models equipped with an Intel processor in Russia (includes keyboard cable) DB1 Keyboard in midnight black and natural silver finish for use only on computer models equipped with an Intel processor in Canada (includes keyboard cable) W, RC, V AC adapter (2-wire) System board for use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo up to 2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8 Standard operating system (includes processor and replacement thermal material) System board for use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo up to 2.30-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8 Professional operating system (includes processor and replacement thermal material) System board for use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC turbo up to 2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8 Standard operating system (includes processor and replacement thermal material) System board for use only on computer models equipped with an AMD A8-4555M 2.10-GHz (SC turbo up to 2.60-GHz) processor (1.0-MB L2 cache, 1333-MHz DDR3, dual core 17-W) and the Windows 8 Professional operating system (includes processor and replacement thermal material) Keyboard in midnight black finish for use only on computer models equipped with the Windows 8 operating system in the United States (includes keyboard cable) Keyboard in midnight black finish for use only on computer models equipped with the Windows 8 operating system in the United Kingdom and Singapore (includes keyboard cable) Sequential part number listing 29