Snom 320 How To. (c) Bicom Systems

Transcription

1 Snom 320 How To

2

3 Snom 320 How To All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher. Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks. While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document. Printed: avgust 2010 Publisher... Managing Editor... Technical Editors Cover Designer... Team Coordinator... Production... Special thanks to:

4 I Snom 320 How To Table of Contents Foreword I Part I Introduction 2 Part II Registering Snom Requirements Manual... Configuration 4 UAD Settings... 4 Creating Extension... 7 Registering... Phone 9 3 Auto... Provisioning Configuration 13 UAD Settings Creating Extension Registering... Phone 18 4 Paging Glossary Index 0

5 I Foreword...

6 Part I

7 Introduction 1 2 Introduction Snom 320 How to use Snom 320 with PBXware This "How to" is written to as general guide on how to use your Snom 320 with PBXware using 5.2b Snom 320 firmware. t covers the most common tasks required to have your Snom 320 working efficiently.

8 Part II

9 Registering Snom Registering Snom Requirements - Manual Configuration - Auto Provisioning Configuration 2.1 Requirements 1. Snom 320 firmware. - Make sure that the device is loaded with 5.2b firmware. 2. DHCP server. - Fully configured and operational DHCP server. 2.2 Manual Configuration - UAD Settings - Creating Extension - Registering Phone UAD Settings STEP ONE: PBXware IP address. 1. Find out the IP address ofthe PBXware server. STEP TWO: Login to PBXware. 1. Open a new browser window and enter the IP address to access the PBXware administration interface login screen. Example: an example with IP address 2. Hit "Enter" on your keyboard. 3. Login to PBXware with your address and password. 4

10 5 Snom 320 How To STEP THREE: UAD status. 1. Make sure the UAD is enabled. To check the UAD status navigate to "Settings:UAD", and click on the "edit" icon corresponding to "Snom 320".

11 Registering Snom Make sure "Status" is set to "active", "Auto provisioning" is set to "No" and "DHCP" is set to "Yes".

12 7 Snom 320 How To 3. Click on the "Save" button to save changes Creating Extension STEP ONE: Add Extension. 1. Navigate to "Extensions". Click on "Add Extension". 2. The standard options window will be shown below. 3. Select Snom 320 from "UAD" select box. 4. Select Location: "Local" or "Remote".

13 Registering Snom Note: -"Local" is for all extensions registered on LAN. -"Remote" is for all extensions registered from remote networks, WAN, Internet etc. 5. Click on the "Next" button. STEP TWO: Extension values. 1. Enter values into required field text boxes. REQUIRED FIELDS: Name: Enter a name for the extension being created. Example: John Smith. Enter the address associated with this extension. This address will receive all system notification messages. Example: john@domain.com. an example with details filled in 2. Click on the "Save" button.

14 9 Snom 320 How To an example with details filled in 3. Click on the "Save & " button. Account details will be sent to the address associated with this extension. OPTIONAL FIELDS: Extension: An auto-generated extension number based on the next available sequential number. An extension value can be changed. Example: Username: Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations. Secret: A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed. PIN: An auto-generated PIN will allow access to voic and online self care Registering Phone STEP ONE: Electricity and Ethernet. - The Snom 320 needs electricity. Plug the adapter into its jack then connect it to the electricity network. - Connect the ethernet port to a hub, router or switch as to access LAN.

15 Registering Snom After successfully connecting your Snom 320 to the electricity and data networks it is time to register it to <%PRODUCT%>. STEP TWO: Snom 320 IP address. Find out the IP address of the Snom 320 connected to network. 1. Press the "Help" button. 2. Press the appropriate button to find out the IP address assigned to Snom The IP address will be shown on Snom 320 display.

16 11 Snom 320 How To STEP THREE: Snom 320 Web Interface. 1. Open a new browser window and enter the IP address in order to access Snom 320 administration interface. Example: an example with IP address 2. Hit "Enter" on your keyboard. STEP FOUR: Configuring Snom Click on "Line 1" link. 2. Enter the following details into the respective fields. REQUIRED FIELDS: Account <%PRODUCT%> extension number. Example: Password The Secret of the extension as received in the associated with this extension. Example: 3dX3r5 Registrar IP address of PBXware server. Example:

17 Registering Snom an example with details filed in 3. Click on the "Save" button. OPTIONAL FIELDS: Display name Example: John Smith, Reception, Entrance Main, Agent One etc. Authentication Username Usually the same number as for account. Other fields: Other "options" or "fields" you should left blank or as it is by default, they have not importance for registering Snom 320 to PBXware. 4. Click on "Advanced" link. 5. Navigate down and click on "Reboot" button. Snom 320 will reboot for changes to

18 13 Snom 320 How To take effect. - Conclusion: If everything is done as above described you should have successfully registered your Snom 320 to PBXware. Dial *123 to verify registration. - For further information, please contact the manufacturer or check their web site www. snom.com. 2.3 Auto Provisioning Configuration - UAD Settings - Creating Extension - Registering Phone UAD Settings STEP ONE: PBXware IP address. 1. Find out the IP address of PBXware server. STEP TWO: Login into PBXware. 1. Open a new browser window and enter the IP address to access the PBXware administration interface login screen. Example: an example with IP address 2. Hit "Enter" on your keyboard. 3. Login to PBXware with your address and password.

19 Registering Snom STEP THREE: UAD status. 1. Make sure the UAD is enabled. To check the UAD status navigate to "Settings:UAD", and click on the "edit" icon corresponding to "Snom 320".

20 15 Snom 320 How To 2. Make sure "Status" is set to "active", "Auto provisioning" is set to "Yes" and "DHCP" is set to "Yes".

21 Registering Snom Click on the "Save" button to save changes Creating Extension STEP ONE: Add Extension. 1. Navigate to "Extensions". Click on "Add Extension". 2. The standard options window will be shown below. 3. Select Snom 320 from "UAD" select box. 4. Select Location: "Local" or "Remote". 16

22 17 Snom 320 How To Note: -"Local" is for all extensions registered on LAN. -"Remote" is for all extensions registered from remote networks, WAN, Internet etc. 5. Click on the "Next" button. STEP TWO: Extension values. 1. Enter values into required field text boxes. REQUIRED FIELDS: Name: Enter a name for the extension being created. Example: John Smith. Enter the address associated with this extension. This address will receive all system notification messages. Example: john@domain.com Auto provisioning: Set to "Yes". MAC Address: Snom 320 MAC address. Example: f5f797

23 Registering Snom an example with details filled in 2. Click on the "Save" button. an example with details filled in 3. Click on the "Save & " button. Account details will be sent to the address associated with this extension. OPTIONAL FIELDS: Extension: An auto-generated extension number based on the next available sequential number. An extension value can be changed. Example: Username: Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations. Secret: A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system. The secret value can be changed. PIN: An auto-generated PIN will allow access to voic and online self care Registering Phone STEP ONE: Electricity and Ethernet. - The Snom 320 needs electricity. Plug the adapter into its jack then connect it to the electricity network. - Connect ethernet port to a hub, router or switch as to access LAN.

24 19 Snom 320 How To After successfully connecting your Snom 320 to the electricity and data networks it is time to register it to PBXware. "TFTP Server" must be set with TFTP server value. STEP TWO: Snom 320 IP address. Find out IP address of Snom 320 connected to network. 1. Press the "Menu" button. 2. On the display, scroll to the IP address using "Up and Down button". 3. Press the "Menu" button.

25 Registering Snom STEP THREE: Snom 320 Web Interface. 1. Open a new browser window and enter the IP address in order to access Snom 320 administration interface. Example: an example with IP address 2. Hit "Enter" on your keyboard. STEP FOUR: Configuring TFTP server. 1. Click on the "Advanced" link. 2. Navigate down to "Update". - "Setting URL" must be set with TFTP server value and device MAC address followed by ".cfg". Example: /001646f5f797.cfg

26 21 Snom 320 How To an example with details filled in 3. Navigate down and click on the "Save" button. Navigate down again, click on the "Reboot" button. The Snom 320 will reboot for changes to take effect. - Conclusion: If everything is done as above described you should have successfully registered your Snom 320 to <%PRODUCT%>. Dial *123 to verify registration. - For further information, please contact the manufacturer or check their web site www. snom.com. 2.4 Paging Paging is a service that transmits a call through one or multiple phones on their loudspeakers. More info: Glossary - DHCP = Dynamic Host Configuration Protocol (DHCP) is a communications protocol that lets network administrators manage and automate the assignment of Internet. - HUB = A common connection point for devices in a network. - IP Address = Internet Protocol address. - Local = A local area network (LAN) is a computer network covering a local area, like a home, office or small group of buildings such as a college. - LAN = Local Area Network. - PIN = Personal Identification Number. - Remote = Network devices that are managed or controlled from a network system other than the system to which they are directly connected. - Router = A device that forwards data packets from one local area network (LAN) or wide area network (WAN) to another. - Switch = Network device that selects a path or circuit for sending a unit of data to its next destination. - UAD = User Agent Device. - Voic = The electronic transmission of voice messages over the Internet. The messages are stored on a computer until the recipient accesses and listens to them.

27 Registering Snom WAN = Wide Area Network. - Web Interface = A web interface is the system of controls with which the user controls a device. 22

28 23 Snom 320 How To...

29