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1 Foglight Experience Monitor and Foglight Experience Viewer Quest Software, Inc. April 2008 Using the Dell Remote Access Controller

2 Copyright Quest Software, Inc All rights reserved. This guide contains proprietary information, which is protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Quest Software, Inc. WARRANTY The information contained in this document is subject to change without notice. Quest Software makes no warranty of any kind with respect to this information. QUEST SOFTWARE SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF THE MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Quest Software shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. TRADEMARKS All trademarks and registered trademarks used in this guide are property of their respective owners. World Headquarters 5 Polaris Way Aliso Viejo, CA U.S. and Canada:

3 Table of Contents Overview...4 Connecting to the Dell Remote Access Controller...4 Connecting a Dell Remote Access Controller to a Private Switch...4 Configuring Remote Access to the Appliance...5 Logging into DRAC Using a Web Browser...7 Viewing and Configuring DRAC System Options...8 Properties...8 Power Management...8 Logs...8 Alert Management...9 Traps Settings Alert Settings...10 Console...10 Console Redirect...11 Configuration...11 Media...11 Virtual Media...12 Virtual Flash...13 Configuration...13

4 Overview The Dell Remote Access Controller 5 (DRAC 5) is a systems management hardware and software solution designed to provide remote management capabilities, system recovery, and power control functions for Dell s PE9250 appliances. The Foglight Experience Monitor (FxM) and Foglight Experience Viewer (FxV) contain a Dell Remote Access Controller (DRAC) 5th generation for PowerEdge Remote Management which allows users to power cycle the appliance, map CD drives on their station to a local drive, and configure the appliance remotely. See the DRAC Console and Media sections for more information about console redirection and virtual media capabilities. For more information about installing and using the DRAC 5, refer to Dell Remote Access Controller 5, Firmware Version 1.30 User s Guide. Connecting to the Dell Remote Access Controller To connect to the remote access controller, you need the following components: One appliance which contains a Dell Remote Access Controller One private switch One network cable Connecting a Dell Remote Access Controller to a Private Switch To connect a Dell Remote Access Controller to a private switch: 1. On the appliance s rear panel, identify the DRAC port. Dell Remote Access Controller Port 2. On the private switch s rear panel, identify any available Intranet port. 3. Connect the appliance s DRAC port to the private switch s available port using a network cable. This connection allows you to log into the appliance from a remote machine and access the setup menu (after the remote access software is configured). Page 4 of 13

5 Configuring Remote Access to the Appliance The DRAC 5 for each appliance must be configured individually. This procedure assumes that the Remote Access Controller has been properly connected to the appliance. To configure Remote Access to the appliance: 1. Power on the appliance. The appliance is now being initialized. 2. Closely monitor the boot-up sequence as you will have to interrupt the initialization process at a precise moment, in order to access the DRAC setup menu. Page 5 of 13

6 3. When Press <CTRL-E> for Remote access Setup within 5 sec is displayed, press Cntl+E within 5 seconds. The DRAC setup screen is displayed. 4. Using the arrow keys, navigate to the LAN User Configuration option, and then press the SPACE key to select it. 5. Change the default User Login and Password setting. 6. Using the arrow keys, navigate to the LAN Parameters option, and then press the SPACE key to select it. The LAN Parameters configuration menu is now displayed. 7. Using the arrow keys, navigate to the Ethernet IP Address option, and then press the SPACE key to select it. Page 6 of 13

7 8. Assign an IP address to the DRAC by editing the Ethernet IP Address option, and then press the SPACE key. The IP address must be defined as part of the public subnet (e.g., x). 9. Assign a Gateway address by editing the Default Gateway option, and then press the SPACE key. 10.Press the ESC key to exit the DRAC setup menu. The DRAC is now configured, which allows you to log into the appliance from a remote machine, access the setup menu, and continue to configure the appliance remotely. Logging into DRAC Using a Web Browser Once the DRAC is installed, you can access it using a Web browser. To login to the DRAC using a web browser: 1. Open Microsoft Internet Explorer and add the IP address of the appliance where DRAC is installed to the Trusted sites. Doing so enables Internet Explorer to download and install signed ActiveX controls. 2. Login to DRAC 5 using the default settings: login name = root password = calvin Viewing and Configuring DRAC 5 The system tree provides a summary page for the following options: System Remote Access Batteries Fans Intrusion Power Supplies Temperatures Voltages By default, DRAC 5 opens to the System Summary page. There are six tabs at the top of the console which when opened, display information corresponding to the tab. Note: The Remote Access page displays different tabs at the top of the console than the System Summary page. For more information see the Dell Remote Access Controller 5, Firmware Version 1.30 User s Guide. Page 7 of 13

8 System Options The following system pages provide information about the DRAC, the appliance and configuration options. Properties The Properties tab displays the System Summary page. Information on this page includes summaries for the main system chassis, remote access controller and baseboard management controller. Power Management The Power Management tab displays the current power status of the appliance. It also displays power control operations. Logs The Logs tab displays information about the system in the System Event Log. This page records a description of the event, the time that the event occurred and its severity level. Page 8 of 13

9 Save the log to a file by clicking the Save As button. Print, clear or refresh the log by clicking the associated button. The Last Crash page displays the most recent cash screen. This information includes events that occurred before the system crash. Alert Management The Alert Management tab displays the Platform Events page. Activate alerts for an event by clicking the event name in the Platform Event Filters List. For each event you can set the Platform Events, Traps Settings and the Alert Settings. Page 9 of 13

10 From Platform Events you can configure the settings for an event. Select an event from the Platform Event Filters List. The Set Platform Events page for the selected event opens. From this page you can set the shutdown action and generate alert option. Traps Settings An Event Trap is similar to an Event Alert. Simple Network Management Protocol (SNMP) Traps are used by a Management Station to receive unsolicited data from the DRAC. Example Event Traps can help a Management Station with load balancing between nodes, or issue an alert if an Authentication Failure occurs. Alert Settings There are two settings: Destination Addresses and SMTP ( ) Server Address settings. The Alert Destination window allows you to enter addresses, IP addresses, and to activate the alerts for each address. The SMTP ( ) Server Address settings allow the DRAC 5 to send alerts with using Simple Mail Transfer Protocol (SMTP). Console There are two pages available from the Console tab: Console Redirect and Configuration. Using Console Redirection provides convenient accessibility to the appliance. Administrators do not need to be in the same physical space as the appliance to configure settings and manage different tasks such as rebooting the appliance. Note: You will need to download and install the ActiveX plugin on the appliance before you can access this page. Page 10 of 13

11 Console Redirect The Console Redirection page enables you to access the appliance from a remote managed system. Review the summary attributes and values on this page to ensure that the console redirection session is available. When you are satisfied that the session is available, click the Connect button. The Session Viewer opens. By default the menu bar is hidden. To access it, move your cursor near the top edge of the viewer s desktop or press <F9>. The <F9> function also stops the console window from accepting keystrokes while the appliance reboots. Configuration The Console Redirection Configuration page provides you with an attribute list of the console redirect settings. Configure the Keyboard and Mouse Port Number, Video Port number, Video Encryption Enabled and console redirect settings. Media Using Virtual Media, administrators can remotely boot their managed systems, install applications, update drivers, and install new operating systems remotely from virtual media. Use the following attributes to attach the virtual media and set up the communications layer. Note: You will need to download and install the ActiveX plugin on the appliance before you can access this page. Page 11 of 13

12 Virtual Media This page displays if a Floppy Image, Floppy drive, or CDROM drive is present on the appliance and if it is connected to the remote local machine from which you are connecting. It allows you to enable or disable encryption. The Virtual Media page displays whether a Floppy Image, Floppy drive, CDROM drive, or ISO Image on the management console is currently virtualized. You can mount a Floppy Image File or ISO Image allowing you to boot the appliance from a local system without having to insert a floppy or CDROM into the appliance drive. The virtual CD and floppy drives are two electronic devices embedded in the DRAC 5 that are controlled by the DRAC 5 firmware. Providing that you have Access Virtual Media permissions you can mount the install ISO Image file for FxM or FxV, and reimage the appliance from a remote system. To mount the ISO Image file: 1. Under the CD/DVD-ROM Drive, select the ISO Image File option. 2. Click Browse and navigate to the location of the ISO file. 3. Install the ISO file on your local machine. 4. Click Connect. 5. Click the Power Management tab. 6. Under Power Control Operations, select the Power Cycle System option. Page 12 of 13

13 7. Click Apply. The appliance starts to boot using the ISO Image file. Dell Remote Access Controller 8. During the boot sequence, access the boot menu and select Virtual CD. 9. When the appliance is finished rebooting, navigate to the Power Management tab and select the Power On System option. Virtual Flash Allows you to upload a Virtual Flash Image file from which the system can be booted. Configuration Displays session and port information. Page 13 of 13

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