How to activate and submit your CDP climate change and/or CDP water and CDP supply chain questionnaires A step-by-step guide
|
|
|
- Joseph Fitzgerald
- 7 years ago
- Views:
Transcription
1 How to activate and submit your CDP climate change and/or CDP water and CDP supply chain questionnaires A step-by-step guide CDP respond@cdp.net +44 (0) new.cdp.net 1
2 Version Nr. Revision Date Released Revision Summary 0.1 April 2016 April 2016 This guidance to the activation and submission process in the Online Response System (ORS) for companies who receive both an investor and customer request. 2
3 Contents Introduction... 4 Introduction... 4 The difference between your investor and customer information requests... 5 What is the difference between CDP supply chain and CDP climate change (investor) questionnaires?... 5 What is the difference between CDP supply chain and CDP water (investor) questionnaires?... 5 Will the questions in my investor and customer information requests overlap?... 6 What do I do if my investor and customer questionnaires overlap with one another?... 6 What do I do if my investor and customer questionnaires do not overlap with one another?... 6 How to activate CDP supply chain if also answering CDP water and/or CDP climate change 7 Step-by-step guide to activating your investor and supply chain questionnaires:... 8 How to activate your CDP climate change questionnaire:... 9 How to activate the CDP water questionnaire: How to activate your CDP supply chain questionnaire: How to submit CDP supply chain if also answering CDP climate change and/or CDP water 16 Why do the questionnaires need to be submitted in a certain way? How do I submit my CDP climate change (investor) questionnaire? How do I submit my CDP water (investor) questionnaire? How do I submit my CDP supply chain (investor) questionnaire?
4 Introduction Introduction Some companies may be asked to complete multiple questionnaires for CDP as requested by both investors and customers. In these instances, such requests will need to be activated, completed and submitted to CDP in a certain order. This guide will provide you with: An understanding of the differences and similarities between an investor and a customer information request Identifying if your investor and supply chain questionnaires overlap A step-by-step guide on how to activate your investor and supply chain questionnaires A step-by-step guide on how to submit your investor and supply chain questionnaires 4
5 The difference between your investor and customer information requests What is the difference between CDP supply chain and CDP climate change (investor) questionnaires? The CDP climate change (investor) questionnaire involves 15 questions regarding climate change, including a sign off section. The response is made available to the investor signatories. The CDP supply chain climate change questionnaire includes the same 15 questions, including the sign off section, and 4 additional questions in the Supplier module that are specific to your supplier relationships. The response is made available to your customer(s). What is the difference between CDP supply chain and CDP water (investor) questionnaires? The CDP water (investor) questionnaire involves 10 questions regarding water, including a sign off section. The response is made available to the investor signatories. The CDP supply chain water questionnaire involves the same 10 questions, including the sign off section, and 3 additional questions in the Supplier water module that are specific to your supplier relationships. The response is made available to your customer(s). 5
6 Will the questions in my investor and customer information requests overlap? Your two invitation s will detail what combinations of questionnaires you have been requested to provide by your investors and customer(s). Once you have registered and signed into new.cdp.net (see our Using CDP s ORS guide for information) your response dashboard will also indicate which questionnaires you have been asked to complete. Some of the questions will overlap if you have been asked to answer one of the following combinations of the investor and supply chain questionnaires: CDP climate change and CDP supply chain (climate change questions only); CDP water and CDP supply chain (water questions only); or CDP climate change, CDP water and CDP supply chain (climate change and/or water questions). For example, questions in the CDP climate change questionnaire will be the same as the climate change questions in CDP supply chain. Likewise, the questions in the CDP water questionnaire will be the same as the water questions in CDP supply chain. If you did not receive your invitation for one of these programs, please contact respond@cdp.net. What do I do if my investor and customer questionnaires overlap with one another? When questions from the CDP climate change and/or CDP water questionnaires overlap with the questions in your CDP Supply Chain questionnaire, you will need to activate, complete and submit these questionnaires in a certain order. This is to save you time. We do not wish for you to have to enter the same information twice and the activation and submission sequence means that your answers in one questionnaire gets copied over into the other questionnaire. Please follow the step by step guides to activate and submit your questionnaires provided in this document for the copy over function to work. What do I do if my investor and customer questionnaires do not overlap with one another? If you have been asked to complete one of the following combinations of investor and supply chain questionnaires: CDP climate change and CDP supply chain (water only questions); or CDP water and CDP supply chain (climate change only questions). You will still need to activate your investor questionnaires before the supply chain questionnaire. The step-by-step instructions to do this are available on page 8. The completion and submission of your investor and supply chain questionnaires can be done in any order (although please note the different deadlines). 6
7 How to activate CDP supply chain if also answering CDP water and/or CDP climate change To begin answering your requested questionnaires, they first need to be activated. If your company has received any combination of an investor (climate change and/or water) information request and a supply chain information request, activation of these questionnaires need to be completed in a set order: Your investor questionnaire(s) must be activated first before you are able to activate your supply chain questionnaire. The supply chain questionnaire will remain disabled until activation of your investor questionnaire(s). Instructions will be visible on your dashboard when you are logged in as to which investor questionnaire(s) you need to activate before you will be able to activate the supply chain questionnaire. Please see an example below: The first person to activate a questionnaire becomes the main user for that questionnaire. Only the main user of your investor questionnaire(s) is able to activate the supply chain questionnaire. If you are unsure who is able to activate the supply chain questionnaire once it has become enabled, your dashboard will inform you underneath the supply chain option. 7
8 Step-by-step guide to activating your investor and supply chain questionnaires: 1. Using your invitation , register and sign into new.cdp.net. See Using CDPs Online Response System guide for further instructions on registration. 2. Once signed in the questionnaires your organization has been requested to complete are listed as start now. As an example, the following guide will provide instructions on how to activate the questionnaires if you have been requested to complete both CDP climate change and CDP water investor questionnaires as well as climate change and water in CDP supply chain questionnaires. If you have been requested to complete the CDP climate change and CDP supply chain (climate change and/or water) questionnaires, follow steps 1-5 and step 7 If you have been requested to complete the CDP water and CDP supply chain (climate change and/or water) questionnaires, follow steps 6 and step 7 For any doubts on which order you must activate during this guide, your dashboard will prompt you as to which questionnaire(s) must be activated before the supply chain questionnaire. 8
9 How to activate your CDP climate change questionnaire: 3. Click on view underneath the climate change questionnaire option 4. The climate change block will be presented. Click on the Start button to activate the climate change questionnaire. 9
10 5. The climate change questionnaire will take roughly 5 minutes to activate. After this time, refresh your browser and the start button will be replaced with edit response. Click edit response and the ORS will pop-up into another tab or window (please ensure your pop-up blocker is disabled for the ORS to open). After following steps 1-5, if you have been requested to complete both water and climate change questionnaires, the supply chain block will still be disabled until the water questionnaire block is activated: 10
11 How to activate the CDP water questionnaire: 6. Repeat steps 1-5 to activate your water questionnaire as shown in the images below: 11
12 How to activate your CDP supply chain questionnaire: 7. Once your requested investor questionnaires have been activated, the supply chain questionnaire will now be available for activation. The disabled button is replaced with a start button on the supply chain block: 12
13 8. Click the start button. The supply chain questionnaire will take roughly 5 minutes to activate. After this time, refresh your browser and the start button will be replaced with edit response. 9. Please click on edit response and the ORS homepage will pop-up in an additional tab or browser window (please ensure your pop-up blocker is disabled for the ORS to open). 10. The ORS homepage will list the investor and supply chain questionnaires you have activated. In this example, the climate change, water and supply chain questionnaires are available to answer in the ORS. For companies who meet the questionnaire overlap scenarios listed on page 6: 11. The introduction page of your overlapping investor questionnaire(s) must be completed and saved before you will be able to access the supply chain questionnaire. 12. If you have not followed this order, you will receive instructions to do so when you enter the supply chain questionnaire as shown in the example below: 13
14 13. Once you have saved the respective introduction page(s) in the investor questionnaire (please see the Using CDP s ORS guide for further instructions on how to save the introduction page), the introduction page within the supply chain questionnaire will be presented. 14. Within the supply chain introduction page, click on the tick box provided for climate change and/or water and then click save at the bottom of the page. You may see greyed out fields once you have clicked the tick box and the introduction has expanded. These are copied from the answers you have provided in the investor questionnaire and are not editable. 15. Once saved, the supplier module becomes visible and is available for completion. 14
15 For companies who meet the questionnaire overlap scenarios listed on page 6: 16. Click on Answer Questionnaire for any questionnaire you wish to begin, in any order you wish to answer them (bearing in mind the differing program deadlines). Please use our Using CDP s ORS guide for further information. 15
16 How to submit CDP supply chain if also answering CDP climate change and/or CDP water Why do the questionnaires need to be submitted in a certain way? To avoid duplicating effort, the Online Response System (ORS) is designed to copy over answers you have entered in the investor information request into your supply chain questionnaire. These overlapping questions between the investor questionnaire(s) and the supply chain questionnaire are only presented in the relevant investor questionnaire. To copy the overlapping questions into your supply chain questionnaire, the investor questionnaire(s) must be submitted before the supply chain questionnaire. The ORS will not allow you to submit the supply chain questionnaire before your overlapping investor questionnaire(s) for that very reason. Once the overlapping investor questionnaire(s) have been submitted, the submit button will become available for supply chain. Just to note: Only the main user for each questionnaire is able to submit those respective questionnaires to CDP; and The questions that overlap between the investor and supply chain questionnaires cannot be edited once you submit the investor section. 16
17 How do I submit my CDP climate change (investor) questionnaire? (please follow the same steps to submit your water (investor) questionnaire) 1. When you are ready to submit the investor questionnaire, go back to the ORS homepage and you will see the section to submit in the middle. Accept the terms and conditions and determine whether the response is public or non-public. By default the box is ticked as public, but if you wish to submit a non-public response un-tick the box. Click on the submit button circled below. 2. A confirmation page will appear. Read through the final confirmation page to cover the last checks of your response. If you would like to proceed with the submission, click Confirm. 17
18 3. You will now have submitted your climate change (investor) response. Click on ORS Home to go back to the ORS homepage. 4. Once you have submitted successfully, you will see that there is a date in the middle column, and you will also receive a confirmation with your response attached. If you have any problems with this, us at respond@cdp.net How do I submit my CDP water (investor) questionnaire? 5. Repeat/follow steps 1-4 above to submit the water (investor) questionnaire. How do I submit my CDP supply chain (investor) questionnaire? 6. Once you have submitted the climate change (investor) and/or water (investor) questionnaire, the submit button will then become available for you to submit your supply chain response. You must submit the climate change (investor) and/or water (investor) questionnaires before submitting the supply chain. 7. Check you have completed the supplier module and/or supplier water module before submitting supply chain, and then repeat steps 1-4 above for the supply chain questionnaire. 18
19 8. Once successfully submitted, the ORS homepage will list your questionnaires with the submission date now listed on the right hand side. Please note that only the Main User for a particular program (and year) can submit the questionnaire for that particular program. 19
How to submit CDP supply chain if also answering CDP water and/or CDP climate change
How to submit CDP supply chain if also answering CDP water and/or CDP climate change When is this relevant to me? Some companies will be asked to do multiple questionnaires for CDP, as requested by investors
COMPLETING PCI CERTIFICATION IN TRUSTKEEPER PCI MANAGER
COMPLETING PCI CERTIFICATION IN TRUSTKEEPER PCI MANAGER Go to www.elavon.com/pci and click Verify Compliance at the top of the page. On the Verify Compliance page, click Register and Get Certified. (If
Integrated Research Application System (IRAS)
Integrated Research Application System (IRAS) Guidance on electronic submission of supporting documentation with applications and storing files in IRAS. New functionality is being phased in to IRAS to
Schools CPD Online General User Guide Contents
Schools CPD Online General User Guide Contents New user?...2 Access the Site...6 Managing your account in My CPD...8 Searching for events...14 Making a Booking on an Event...20 Tracking events you are
Express222 Quick Reference
Logging in to Express E222 1. In Internet Explorer, visit vwdco.com 2. Click CSOS in the upper right corner Your username is your DEA Number 3. Once logged in, click on Create, Send and Manage e222 Forms
Enterprise Analytics. (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers
Enterprise Analytics (Also known as Pyramid Analytics or BI Office) Supported Operating Systems and Internet Browsers Client Specific Settings For full application functionality, some settings will need
Conferences & Events WPM Education 4.1.7
Conferences & Events WPM Education 4.1.7 Version: 1.5 Date: 16/04/2015 Contents Conferences & Events Administration Area... 1 Creating a New Event... 2 Copying Events... 2 Step by Step Guide... 3 Create
EchoSign Integration
EchoSign Integration CURA Technical Support Email: cura_support@mindscope.com Phone: 1.888.322.2362 x 555 EchoSign Integration Page 2 Table of Contents Getting Started With EchoSign... 3 Sending Documents
Instructions for approval of digital invoices
Instructions for approval of digital invoices Leiden University Instruction digital invoices Pagina: 1/17 Processing digital invoices Contents: 1 Processing digital invoices...3 1.1 Approving digital invoices...5
www.etenders.gov.ie Electronic Tender Management System Quick User Guide Supplier
Electronic Tender Management System Quick User Guide Supplier Page 1 Contents 1. Using the system 1.1 1.2 Supplier registration Finding published tenders 2. Responding to a public advertisement / notice
Supplier self-registration for SaskTel
Supplier self-registration for SaskTel January 2015 Contents Supplier self-registration for SaskTel... 1 Background... 3 Audience... 3 Procedure... 3 Supplier registered in Ariba but new to SaskTel...
Step-by-Step Guide to using etenders For Procuring Consultants for Summer Works and Small Devolved projects
Step-by-Step Guide to using etenders For Procuring Consultants for Summer Works and Small Devolved projects Step-by-Step Guide to using etenders 1 st Edition, March 2014 Planning & Building Unit Department
This guide will walk you through the process of disabling pop-up blockers found in three popular web browsers.
Disable Pop-Up Blockers for MyCPD This guide will walk you through the process of disabling pop-up blockers found in three popular web browsers. Popup blockers interfere with proper functioning of the
Register For and Complete HIPAA Privacy and Security Web-Based Training (WBT)
Register For and Complete HIPAA Privacy and Security Web-Based Training (WBT) Register The Administrative Services Office in each department will assign the HIPAA Privacy and Security webbased training
Creating a Participants Mailing and/or Contact List:
Creating a Participants Mailing and/or Contact List: The Limited Query function allows a staff member to retrieve (query) certain information from the Mediated Services system. This information is from
Registered Users Accounts Payable
ACBPS Online Payment Facility 1 Registered users can manage their payments to the Australian Customs and Border Protection Service (ACBPS) and keep a track of payment history using this facility. After
College Credit Plus Funding Application Parent User Manual. College Credit Plus Student Funding Application
College Credit Plus Funding Application Parent User Manual College Credit Plus Student Funding Application February 2016 Table of Contents Accessing the Funding Application...2 Adding New Funding Application...5
TBR System Office Performance Management Supervisor s Guide
TBR System Office Performance Management Supervisor s Guide A Step-By-Step Supervisor s Guide for completing performance evaluations in the PeopleAdmin Performance Management Suite PeopleAdmin 7.0 is a
North East Jobs. A Guide for Job Applicants
North East Jobs A Guide for Job Applicants Contents Introduction... 3 Getting started: Registration and Creation of an Account... 3 Finding YHN vacancies... 5 Completion and submission of YHN online application
Turn editing on and under Add an Activity use the drop down list and click on Questionnaire.
Making a Questionnaire or Survey in Moodle Turn editing on and under Add an Activity use the drop down list and click on Questionnaire. Setting up the Questionnaire Name name of the questionnaire and the
OCCAM Learning Management System Student FAQs
OCCAM Learning Management System Student FAQs The fastest way to resolve most problems is to use this self-help guide. 1. Why can t I run the course? Most courses are only certified to run on Windows computers,
Smiths Medical Online Portal User Guide
Smiths Medical Online Portal User Guide The symbol Smiths indicates Medical the ASD, trademark Inc. is registered in the U.S. Patent and Trademark office and certain other countries. 2011 Smiths Medical.
To access the QA Lead area of the site, click on the QA module link on the home page. Click here to access the QA module
QA Lead Guide To access the QA Lead area of the site, click on the QA module link on the home page. Click here to access the QA module Managing Users As a QA lead you are responsible for registering new
How to Complete School Returns Online
1 How to Complete School Returns Online Before you get started, please have to hand your Username (your school s Roll Number) and an up to date PIN & Password. If you do need assistance with this, please
Compliance Document Manager User Guide
Compliance Document Manager User Guide CONTENTS Overview...2 System Requirements...2 Log In...3 Navigation...4 Navigating Compliance Manager...4 Screen Vendors...5 Manage Oversight...6 My Calendar...6
BRILL s Editorial Manager (EM) Manual for Reviewers
BRILL s Editorial Manager (EM) Manual for Reviewers Table of Contents Introduction... 2 1. Logging into EM... 2 2. Changing Your Access Codes and Contact Information... 2 3. Agreeing or Declining to Review...
AIM Dashboard-User Documentation
AIM Dashboard-User Documentation Accessing the Academic Insights Management (AIM) Dashboard Getting Started Navigating the AIM Dashboard Advanced Data Analysis Features Exporting Data Tables into Excel
Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link.
1 Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link. You will need to enter your Email Address and Password assigned to you by your Agent.
GETTING STARTED WITH QUICKEN 2010, 2009, and 2008-2007 for Windows. This Getting Started Guide contains the following information:
GETTING STARTED WITH QUICKEN 2010, 2009, and 2008-2007 for Windows Refer to this guide for instructions on how to use Quicken s online account services to save time and automatically keep your records
ReadyTalk for Salesforce User Guide
ReadyTalk for Salesforce User Guide Revised 11/8/2013 2 Contents Getting Started... 4 What is ReadyTalk for Salesforce?... 4 Installing and Configuring the AppExchange Application... 5 User Types and Settings...
This Quick Reference Sheet covers the most common technical issues that may be encountered.
CIS Quick Reference Sheet Overview This Quick Reference Sheet covers the most common technical issues that may be encountered. Things You Need To Know The Water Corporation Contractor Induction system
D2L Brightspace Quizzes Respondus LockDown Browser and Respondus Monitor Dashboard
University Information Technology Services Training, Outreach, Learning Technologies & Video Production D2L Brightspace Quizzes Respondus LockDown Browser and Respondus Monitor Dashboard What is Respondus
Wits Vendor Onboarding Suppliers Tutorial Table of Contents
Table of Contents Introduction... 2 Link to website... 2 Compatibility View... 2 Compatibility View Settings... 3 Screenshot 1: Suppliers Home Screen... 3 Screenshot 2: Mandatory Documents Upload Screen...
Introduction 2. Creating an Invoice 3. How quickly will I receive payments once I have submitted an invoice? 6. Previous Payments 6
Introduction 2 Invoicing using MultiTrans. 2 Accessing the Invoices Module 2 Creating an Invoice 3 How quickly will I receive payments once I have submitted an invoice? 6 Previous Payments 6 Deduction
Resource database input tool: Create new resource or a new event process
Financial Consumer Agency of Canada Agence de la consommation en matière financière du Canada Resource database input tool: Create new resource or a new event process The Financial Consumer Agency of Canada
Customer Relationship Management Software
Customer Relationship Management Software Second CRM Mobile Web App Guide Version 1.2 Table of Contents SECOND CRM MOBILE OVERVIEW... 3 USER LOGIN... 3 LOGIN & NAVIGATION... 5 DASHBOARD... 5 VIEW... 6
How to use Event Manager: Creating an Event without a Template
How to use Event Manager: Creating an Event without a Template Contents: Page 2 Changing the HR Status Page 5 Enter Event Manager and Create a New Event Page 9 Creating Time Slots for the Event Page 12
Central Commissioning Facility Research Management Systems (RMS): User Guidance
Central Commissioning Facility Research Management Systems (RMS): User Guidance Contents 1. How to login and register a new account... 2 2. How to accept an invitation to review... 8 3. How to submit a
Valencia College Registration Planner
Valencia College Registration Planner The Registration Planner is a powerful tool that allows you to create a class schedule customized to your own personal schedule and you can save your class schedule
Researcher Profile and Outputs User Guide
Science Foundation Ireland Grants and Awards Management System SESAME Researcher Profile and Outputs User Guide Version: 3.1 November 2015 Page 1 Copyright This document is the property of Science Foundation
How to Register as a Vendor with CA Technologies. Supplier Registration Portal Region: North America
How to Register as a Vendor with CA Technologies Supplier Registration Portal Region: North America Table of Contents To navigate to a particular section, click any green section number or link below.
COSTARS Sales Reporting Manual December 2013
COSTARS Sales Reporting Manual December 2013-1 - DGS/COSTARS website Suppliers access the COSTARS website through the DGS website. Follow the steps below to navigate to the COSTARS website. 1. Navigate
GUIDE TO USING GRADUATE APPLICANT SELF- SERVICE
GUIDE TO USING GRADUATE APPLICANT SELF- SERVICE Version 2 Last Updated: 21/10/2015 2015/16 Contents: Contents Contents:... 1 Introduction:... 2 Section 1: Logging In:... 3 Section 2: Overview:... 4 2(a):
HDAccess Administrators User Manual. Help Desk Authority 9.0
HDAccess Administrators User Manual Help Desk Authority 9.0 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks
EndNote Introduction for Referencing and Citing. EndNote Online Practical exercises
EndNote Introduction for Referencing and Citing EndNote Online Practical exercises Libraries, Research and Learning Resources September 2015 1 Table of Contents Section Page no. Section 1: Introducing
Wordware Family Website Instructions
Registering on the Family Website Wordware Family Website Instructions Important: You must fully complete registration in one session in order to guarantee that there are no problems with activating your
Introduction to the Document Vault
Introduction to the Document Vault Table of Contents Introduction to the Document Vault... 3 Key Documents to Maintain in your Document Vault... 3 Document Vault Navigation... 4 Uploading a New Document...
Guide to Using Outlook Calendar for Meeting Arrangements
Guide to Using Outlook Calendar for Meeting Arrangements Using Outlook Calendar to arrange meetings and share information on availability across the university can help to save time on administration and
Legal-X Help. Line Item Tax
S Legal-X Help Line Item Tax Copyright Information: Legal-X, Allegient, Legal exchange, Bottomline Technologies and the BT logo are the trademarks or service marks of Bottomline Technologies (de), Inc.
This training module reviews the CRM home page called the Dashboard including: - Dashboard My Activities tab. - Dashboard Pipeline tab
This training module reviews the CRM home page called the Dashboard including: - Dashboard My Activities tab - Dashboard Pipeline tab - My Meetings Dashlet - My Calls Dashlet - My Calendar Dashlet - My
Completing an online application for school admissions with the City and County of Swansea
Completing an online application for school admissions with the City and County of Swansea Important Before completing an online application you are strongly advised to read the Information to Parents
EU-METALIC II Application Process
EU-METALIC II Application Process A walkthrough guide to completing an online application This illustrated step-by-step guide has been designed to take applicants through the application process whilst
Zoho CRM and Google Apps Synchronization
Zoho CRM and Google Apps Synchronization Table of Contents End User Integration Points 1. Contacts 2. Calendar 3. Email 4. Tasks 5. Docs 3 6 8 11 12 Domain-Wide Points of Integration 1. Authentication
Wentworth Institute of Technology Performance Management Supervisor s Guide
Wentworth Institute of Technology Performance Management Supervisor s Guide A Step-By-Step Supervisor s Guide for completing performance evaluations in the PeopleAdmin Performance Management Suite PeopleAdmin
How to Add a Server/Disksafe/Volume
How to Add a Server/Disksafe/Volume The following document will guide you through the steps for adding a server to your HBizzDRP backup manager as well as the needed and associated aspects. Log In: Navigate
Quick Guide to Registering Your Staff
Quick Guide to Registering Your Staff If your program is an EEC-licensed large or small group, school age, or family child care program or if you program is participating in the EEC-sponsored QRIS initiative,
World Bank Group Electronic Selection of Consultants
World Bank Group Electronic Selection of Consultants User Guide for Consulting Firms Version 1 Table of Contents Introduction... 1 Create World Bank Group and EConsult accounts... 1 Create an EConsult
GRANT APPLICANT TUTORIAL
GRANT APPLICANT TUTORIAL Foundant Grant Lifecycle Manager This document is designed to provide grant applicants with instructions for use of the Delta Dental of Oklahoma Oral Health Foundation (DDOK-OHF)
CUSTOMER PORTAL USER GUIDE FEBRUARY 2007
CUSTOMER PORTAL USER GUIDE FEBRUARY 2007 CONTENTS INTRODUCTION 1. Access to the system 2. Case Management 2.1 Create a case 2.2 Review & Access existing cases 2.3 Update a Case 2.4 Resolve and Close a
Still unable to log in? Email one of the following people for assistance and provide your name and site.
TPS Support Course 2015: Risk Management, FERPA Review, Classroom Management, Roles of Paraprofessionals and Teachers, Strategies for English Language Development This online professional learning opportunity
www.shopmainstreet.com 855-733-SHOP (7467) help@shopmainstreet.com
www.shopmainstreet.com 855-733-SHOP (7467) help@shopmainstreet.com TABLE OF CONTENTS Getting Started...3 Business Address & Categories.......... 4 Payment Method...6 Merchant Profile...7 Everyday Offers...9
e-subscription ecommerce Guide e-subscription
e-subscription e-subscription is a module that let customer subscribe and unsubscribe for email notification on booking confirmation, BL ready for proof reading and printing, event status update, vessel
LEARNING RESOURCE CENTRE. Guide to Microsoft Office Online and One Drive
LEARNING RESOURCE CENTRE Guide to Microsoft Office Online and One Drive LEARNING RESOURCE CENTRE JULY 2015 Table of Contents Microsoft Office Online... 3 How to create folders... 6 How to change the document
Infoview XIR3. User Guide. 1 of 20
Infoview XIR3 User Guide 1 of 20 1. WHAT IS INFOVIEW?...3 2. LOGGING IN TO INFOVIEW...4 3. NAVIGATING THE INFOVIEW ENVIRONMENT...5 3.1. Home Page... 5 3.2. The Header Panel... 5 3.3. Workspace Panel...
Johns Hopkins HIPAA On-line Training Instructions
Johns Hopkins HIPAA On-line Training Instructions How Online Training Works Taking the HIPAA training courses online is easy. Just follow these three basic steps: (NOTE: You must have Adobe Flash 8+ installed
Online Payment System Instruction Manual
Cindy Boudloche Chapter 13 Bankruptcy Trustee Online Payment System Instruction Manual (The alternative to Cashier s Checks and Money Orders) Rev. April 2014 Table of Contents Introduction and Purpose
PA SCHOOL CLIMATE SURVEY. Pennsylvania Department of Education. Administrative User Guide
PA SCHOOL CLIMATE SURVEY Pennsylvania Department of Education Administrative User Guide P A S C H O O L C L I M A T E S U R V E Y Administrative User Guide For questions or comment, please contact: KSys
Technical Help Manual
Technical Help Manual This reference is written to provide assistance for customers who experience difficulties in using www.mathletics.com.au. While the vast majority of our customers encounter no issues,
WEB-BASED CLAIMS REPORTING AN OVERVIEW OF THE ONLINE FIRST NOTICE OF LOSS TOOL
WEB-BASED CLAIMS REPORTING AN OVERVIEW OF THE ONLINE FIRST NOTICE OF LOSS TOOL CONTENTS Overview... 3 How to submit a claim online Step 1: Access the application - POLICY HOLDERS... 4 Step 1A: Access the
FileBound: Internet Settings & Requirements
If you (or your PC!) is new to the FileBound v4 application, There are a few quick items that need to be addressed to ensure you will be able to access the image viewer section of the system. Minimum Requirements
Install and Troubleshoot Java
01 IG Markets Install and Troubleshoot Java Java software from Sun Microsystems is required to be installed to enable the use of IT-Finance Charts. If Java is not installed, or if there is a problem with
E-LEARNING STUDENT S MANUAL
E-LEARNING STUDENT S MANUAL By Williams College E-Learning is the College s Online Learning Environment, designed to enhance your learning experience by providing access to online course materials, activities,
UCB erequest IIS Requestor - Quick Reference Guide
UCB erequest - CONTENTS 1 INTRODUCTION... 3 2 HOW TO REGISTER AND LOG-IN... 3 2.1 REGISTER TO RECEIVE AN EXTERNAL REQUESTOR USER ID AND PASSWORD... 3 2.2 LOGIN WITH USER ID AND PASSWORD... 5 3 HOW TO SUBMIT
Quick Quotes Guide January 2015 1
Quick Quotes Guide January 2015 1 Version Control Version Date By Description 0.1 06-01-2015 Vivien Pierce First Draft 0.2 30-01-2015 Vivien Pierce Revised Version 2 Table of Contents Introduction... 4
ReviewSnap Quick Training Reference System Layout and Navigation. Employee Role
ReviewSnap Quick Training Reference System Layout and Navigation The Reviewsnap system is easy to navigate and its features and functions are straightforward and intuitive. The user s desktop layout and
Worker & Student Injury Reporting System Tools and Tips
Worker & Student Injury Reporting System Tools and Tips FREQUENTLY ASKED QUESTIONS/ROADBLOCKS TO REPORTING Issue 1: Answer 2: Issue 2: Answer 2: Issue 3: Answer 3: I get an error message when I try to
CERVIS Technologies Volunteer Management User Manual
CERVIS Technologies Volunteer Management User Manual Created By: Andrew Bauer, Erin Bracken, Anna Schozer and Chris Xavier Worcester Polytechnic Institute Interactive Qualifying Project D Term 2016 Contents
ANZ Transactive Browser Preparation
ANZ Transactive Browser Preparation The following steps are recommended when experiencing issues importing payment files, printing or general technical issues. The following items relate to settings within
Installation Guide and Machine Setup
Installation Guide and Machine Setup Page 1 Browser Configurations Installation Guide and Machine Setup The first requirement for using CURA is to ensure that your browser is set up accurately. 1. Once
Internet connection (high speed recommended) Microsoft Excel (installed locally) Adobe Reader 8.1 or later (installed locally)
ecellerate Purchase Order Management This manual provides a general overview of the IES ecellerate Purchase Order module. The Purchase Order module is designed to receive electronic Purchase Orders in
Broker Online User Guide
Broker Online User Guide Index 1 What is Broker Online?...3 1.1 Overview...3 1.2 Products Available...3 1.3 Glossary of Terms...3 1.4 Advantages of using Broker Online...4 2 Log in Processes...5 2.1 Broker
PHI Audit Us er Guide
PHI Audit Us er Guide Table Of Contents PHI Audit Overview... 1 Auditable Actions... 1 Navigating the PHI Audit Dashboard... 2 Access PHI Audit... 4 Create a Patient Audit... 6 Create a User Audit... 10
FTP-Stream Module: InstantShare End User Guide
FTP-Stream Module: InstantShare End User Guide InstantShare Overview InstantShare is an easy way to quickly share large files to external partners and to request them to send files back to you. But unlike
Norwex Office Suite: The Consultant Experience
Norwex Office Suite: The Consultant Experience This document describes what you, as a consultant, will experience when you log onto your Norwex Office Suite website. You will be required to access your
Setting up a Website. Creating your website on the Herts @UK emarketplace
Creating your website on the Herts @UK emarketplace 1 Contents Creating your website on the Herts @UK emarketplace...1 Step 1 Setting up a site...3 1. Registering for an @UK Website...6 Step 2 Create your
GETTING STARTED WITH QUICKEN with Online Bill Pay 2010-2012 for Windows
GETTING STARTED WITH QUICKEN with Online Bill Pay 2010-2012 for Windows Refer to this guide for instructions on how to use Quicken s online account services to save time and automatically keep your records
Glogster EDU School/Faculty account set-up instructions.
Glogster EDU School/Faculty account set-up instructions. Please take a few minutes to familiarize yourself with your new account by following these instructions: Firstly log in to your administrative account
CDP s 2016 Water Information Request
CDP works to catalyze action to improve water security. In 2015, 617 investors with over US$63 trillion in assets backed CDP s water information request. The following set of questions form CDP s 2016
Web Time Entry. Instructions for Employees
Web Time Entry Instructions for Employees Introduction: Page 2 Section 1: Login to My Ramapo - Page 3 Section 2: Enter and Submit Time Page 7 The Web Time Entry component of Employee Self Service allows
INTRODUCTION TO THE UC LEARNING CENTER. 2 SYSTEM REQUIREMENTS. 3 LOGGING ON TO THE UC LEARNING CENTER. 4 THE UC LEARNING CENTER HOME PAGE. 24 NOTES:.
UC Learning Center INTRODUCTION TO THE UC LEARNING CENTER... 2 SYSTEM REQUIREMENTS... 3 LOGGING ON TO THE UC LEARNING CENTER... 4 THE UC LEARNING CENTER HOME PAGE... 6 UPDATING YOUR PERSONAL INFORMATION...
Install Guide for Windows Office Professional Plus 2010
Install Guide for Windows Office Professional Plus 2010 The purpose of this guide is to assist you in obtaining a copy of Windows Office Professional Plus 2010 for your Windows PC. This document will walk
The NBT Online Banker PERSONAL FINANCIAL MANAGEMENT TOOL HOW TO GUIDE
The NBT Online Banker HOW TO GUIDE TABLE OF CONTENTS Benefits and Resources... 3 Get Started Accessing and Using the Personal Financial Management Tool... 4 Customize Your Personal Finance Home Page...
State Level Registration for Medicaid EHR Incentive Program. - Hospitals -
State Level Registration for Medicaid EHR Incentive Program - Hospitals - Version 1.3 10/30/14 1 Table of Contents State Level Registration... 3 Year 1 Registration... 7 Year 2 Registration... 11 Hardship
MANAGER SELF SERVICE USER GUIDE
MANAGER SELF SERVICE USER GUIDE FEBRUARY 2016 Contents Note: If using this guide electronically the contents are hyperlinked to each section. Introduction... 2 Using This Manual... 2 Signing in to Workday...
Remedy ITSM Service Request Management Quick Start Guide
Remedy ITSM Service Request Management Quick Start Guide Table of Contents 1.0 Getting Started With Remedy s Service Request Management. 3 2.0 Submitting a Service Request.7 3.0 Updating a Service Request
User Guide for External Candidates
User Guide for External Candidates Release 13A Canada Mortgage and Housing Corporation August 2013 Developed for CMHC by: Remi R. Paquette Revised by: Kristen Provost Document Version: 1.0 Table of Contents
ACT State Testing Online Services Tutorial
ACT State Testing Online Services Tutorial Back-up Test Supervisor Version Released July, 2009 2009 by ACT, Inc., All rights reserved. Back-up Test Supervisor Online Profile Form Introduction The Back-up
You must have a valid UNSW Login ID and associated zpass. If you are unsure about this; please call the IT@UNSW Service Desk.
1.1 Introduction The Microsoft application Outlook 2011 is part of the MS Office 2001 package for Macintosh. It is a replacement for MS Entourage which came with previous versions of MS Office for Macintosh,
Customer Management Services (CMS)
Customer Management Services (CMS) Customer User Manual Version 1.2 April 2009 Page 1 of 23 Table of Contents 1 AN INTRODUCTION TO CMS... 3 2 GETTING STARTED WITH CMS... 4 ONLINE HELP... 4 ACCESSING CMS...
Client Timesheet and Expense Instructions Page 1
Client Timesheet and Expense Instructions Page 1 Log In The web portal allows timesheet approvers to log into the system to view working candidates, approve and reject timesheets, and manage positions.