Professional qualifications and training for Volunteer Managers.

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1 Professional qualifications and training for Volunteer Managers. Be challenged, be inspired, be a Volunteer Manager.

2 Choose a nationally recognised qualification to drive your career forward. Managing volunteers is a highly rewarding yet challenging role, incorporating a wide range of skill sets and knowledge. Through Excellence, we will support you to succeed - ensuring you have the resources you need to develop yourself, your volunteers and your volunteering programme. We are specialists in providing training and learning opportunities for managers of volunteers. We support learners and Volunteer Managers from across the UK, and in a variety of sectors and settings, including; sport, museums and arts, community based groups, national charities and student volunteering. The Excellence course rocks - it made me want to be a Volunteer Manager, rather than just get paid as one!

3 We are specialists, and we will teach you everything we know. Excellence offers an opportunity to be part of a unique learning experience led by Volunteer specialists. We offer nationally recognised ILM qualifications at Level 3 and Level 5, as well as providing bespoke training for organisations. What will I learn? Our programmes are designed to provide a work-based learning experience, enabling you to apply the knowledge, skills and understanding acquired to your own volunteering programme. We will encourage and support you to consider how you learn, what your aims are and how you might want to further develop. You will also be able to connect with the wider Volunteer community, providing an opportunity to broaden your learning and extend your networks. We are passionate about helping individuals and organisations develop a good practice approach for their volunteering programmes this means that our primary aim is to inspire and support you to develop your skills, knowledge and career.

4 ILM Level 3 Certificate in Managing Volunteers Designed especially for the hands-on, day to day manager, leader and co-ordinator of volunteers; this programme focuses on the key aspects of the role. Incorporating workshop sessions, completion of an on-line Continuous Professional Development journal plus formal written assessments. With ongoing tutor support throughout and access to a wide range of current learning materials enabling you to achieve your qualification, gain skills and knowledge, and develop your volunteering programme.

5 > Programme overview: Organising You managing your workflow, making time for study The Volunteer Manager as Leader leadership and volunteering Influencing Skills why and who to influence, championing volunteering Motivations and Expectations exploring the 21st century volunteer Supporting and Developing Volunteers feedback skills, methods for development Handling Challenges identifying issues and solutions in volunteer involvement Working Creatively understanding creativity in the workplace, techniques and approaches Risk and Volunteering exploring risk culture, assessing risks in volunteering Legal Aspects of Involving Volunteers the myths and the facts, key documents Embracing Diversity defining diversity in volunteering, understanding demographics Recruitment Techniques making the ask, key messages, screening volunteers Applying Good Practice promoting volunteering across the organisation

6 ILM Level 5 Certificate in Managing Volunteers Aimed at managers of volunteers who may be involved in leading and developing volunteering policy within their organisation; supporting or managing others who have responsibility for volunteers; or looking to further specialise in the leadership and management of volunteers. Designed to focus on your individual professional and personal development as a manager and leader; this programme provides opportunity for learners to participate in a varied blend of activities which will both challenge and support. Including; action learning, on-line discussion and one-to-one coaching, with the completion of a formally assessed work-based assignment leading to the qualification. With an emphasis on developing your individual leadership approach and encouraging reflective practice; the programme incorporates four broad themes in order to provide a framework for expanding your skills and knowledge plus developing volunteering within your organisation.

7 > Programme overview: Leading Volunteering identifying and applying leadership strengths and qualities Gaining Organisational Support for Volunteering promotion and communication Developing Volunteering Structures and Systems reviewing and evaluating policy Responding to Change ing exploring current thinking, action planning

8 Be challenged, be inspired, be a Volunteer Manager. To speak to a Course Leader and for further information: Call us us Tweet

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