ISLE OF MAN DEPARTMENT OF HEALTH JOB DESCRIPTION

Transcription

1 ISLE OF MAN DEPARTMENT OF HEALTH JOB DESCRIPTION Job Title: Assistant Technical Officer Location: Pharmacy Department, Noble s Hospital Accountable to: Chief Pharmacist Reports to: Dispensary Manager/Aseptic Services Manager Pay Band: 2 Job Evaluation Reference No: 0618v2/JE/10 Organisation Chart: (attached) JOB PURPOSE To be the first point of contact for the goods inward process and to record the items onto the computer system To be actively involved in supporting the Pharmacy service to wards and departments To deputise for the Senior ATO in their absence KNOWLEDGE, TRAINING & EXPERIENCE REQUIRED TO DO THE JOB Basic understanding of hospital pharmacy practice is desirable To hold/be working towards NVQ Level 2 in Pharmacy Services MAIN DUTIES & RESPONSIBILITIES To participate in the goods inward (deliveries from suppliers) system, checking goods delivered against delivery note and original Pharmacy order To enter goods received into the Pharmacy computer system before placing them in the correct location in the Pharmacy Department To liaise with wholesalers/manufacturers to ensure the resolution of any problems associated with delivery of orders e.g. wrong item delivered. To report any unresolved issues to line manager To contribute to the planning, development, and implementation of systems to ensure effective medicines management in area of responsibility, with awareness of the strategic influences affecting the provision of pharmaceutical services. Medicines management is the whole process of how the drugs get from the Pharmacy Department to the patient. It encompasses the selection, procurement, 1

2 dispensing, delivery, prescribing, administration and review of medicines to optimise the contribution they make to produce informed and desired outcomes of patient care To accurately record batch numbers and expiry dates on receipt of vaccines and unlicensed medicines To participate in the management of stock within the Pharmacy Department including distribution, stock rotation and expiry date checks To be responsible for the monitoring and recording of fridge temperatures by changing charts and reporting any anomalies to Procurement and Patient Services To accurately and effectively issue stocks of medication to wards and departments, this will include visiting wards to assess and replenish stock levels (ward top up service) To take responsibility for the safekeeping of ward drug cupboard keys when topping up wards To process on the Pharmacy computer system any stock items required for the ward top up service To participate in the return of drugs to stock and the destruction of expired stock returned from wards and departments To participate in the filing of paperwork (delivery notes, invoices) pertaining to Pharmacy orders To assist with the overlabelling of patient take home packs for A&E and other departments To check identity of any person at the roller shutter security door before opening it to them To deputise for the Senior Assistant Technical Officer in their absence CLINICAL May have indirect contact with patients when topping up ward stocks PROFESSIONAL To be aware of level of responsibility and accountability within the pharmacy service and to adhere to hospital policies and procedures at all times To act in a professional manner at all times to support the organisation and the role of pharmacy To maintain accurate and comprehensive records at all times TRAINING, EDUCATION & RESEARCH No requirement to participate in audits or research To participate in mandatory training 2

3 PLANNING & ORGANISATIONAL SKILLS Work is planned and directed by the Senior Assistant Technical Officer but own workload would be planned in the absence of the SATO COMMUNICATION To liaise with wholesalers/manufacturers to ensure the resolution of any problems associated with delivery of orders e.g. wrong item delivered. Any unresolved issues to be reported to line manager To communicate with ward staff To work as part of a multi professional team MANAGERIAL/LEADERSHIP To deputise for the Senior Assistant Technical Officer in their absence CLINICAL GOVERNANCE To attend the Noble s Hospital Mandatory Training Programme To comply with all health and safety rules and safe systems of work; and to inform line manager of any work situation, or practice which may be considered a danger to health and safety SYSTEMS & EQUIPMENT To enter goods received into the Pharmacy computer system To process on the Pharmacy computer system any stock items required for the ward top up service To accurately record batch numbers and expiry dates on receipt of vaccines and unlicensed medicines To monitor and record refrigerator temperatures To help maintain stock levels during topping up process by reporting any shortages to the Senior Technician so that they can re-order goods as necessary DECISIONS & JUDGEMENTS To take reasonable care for own health and safety, and that of others who may be affected by own activities; to comply with all health and safety rules and safe systems of work; and to inform line manager of any work situation, or practice which may be considered a danger to health and safety. To observe regulations in respect of the Health and Safety at work act, COSHH and Data Protection Act. Confidentiality 3

4 In the course of your duties you may have access to confidential material about patients, members of staff or other business of the Department. On no account must information relating to identifiable patients be divulged to anyone other than authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and /or treatment of the patient. If you are in any doubt whatsoever as to the authority of a person or body asking for information of this nature, you must seek advice from your manager. Similarly, no information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority having first been given. Failure to observe these rules will be regarded by your employers as gross misconduct which could result in disciplinary action being taken against you. In the case of information held on computer systems, you may be held personally liable if you in any way knowingly contravene the appropriate terms of the Data Protection Act Health & Safety/Security It is the duty of all employees to work in such a way that accidents to themselves and to others are avoided, and to co-operate in maintaining their place of work in a tidy and safe condition, thereby minimising risk. Employees will, therefore, refer any matters of concern through their respective line managers. Similarly, it is each person s responsibility to ensure a secure environment and bring any breaches of security to the attention of their managers. JOB DESCRIPTION AGREEMENT I have read and agree with the content of this job description, and accept that the role will be reviewed annually as part of the development review process. Job Holder s name (please print). Date:. Job Holder s signature: Line Manager s name (please print)... Date:. Line Manager s signature:.. 4

5 Isle of Man Department of Health Organisation Chart Chief Pharmacist Procurement Admissions Aseptic & Oncology Mental Health Medicine Information Rotational Pharmacists Dispensary Manager Aseptic Services Manager Technicians(5) Senior Assistant Technical Officer THIS JOB PORTER 5

6 JOB DESCRIPTION APPENDIX 1 PHYSICAL, MENTAL & EMOTIONAL DEMANDS OF THE JOB AND WORKING CONDITIONS This section should describe the nature, level, frequency and duration with which you will be expected to deal with physical, mental and emotional effort and the nature, level, frequency and duration of demands arising from inevitably adverse environmental conditions. Physical Effort Combination of sitting, standing, walking, kneeling, occasionally lifting and moving Pharmacy boxes/fluids etc weighing over 15kg on a daily basis Mental Effort There is regular daily requirement to concentrate whilst checking in goods received against delivery notes and original Pharmacy order There are frequent interruptions from drivers delivering to the department Whilst working within the role there will be frequent unpredictable interruptions which require that task prioritisation is altered to meet service demands (phone calls from suppliers, Pharmacy staff asking if goods have arrived etc) Emotional Effort Deal with other staff who may have complaints concerning Pharmacy service Working Conditions Work in artificial light for whole of working day Required to use visual display units on a daily basis Often handle cytotoxic drugs which arrive in the orders AGREEMENT OF ABOVE DESCRIPTION I have read and agree with the above description. Job Holder s Name (please print). Date: Job Holder s Signature: Line Manager s Name (please print) Line Manager s Signature: Date: 6

7 ISLE OF MAN DEPARTMENT OF HEALTH PHARMACY DEPARTMENT / OPERATIONS DIRECTORATE A.T.O PERSON SPECIFICATION CRITERIA FOR SELECTION (Justifiable as necessary for safe and effective performance) ESSENTIAL REQUIREMENTS (A clear definition for the necessary criteria) DESIRABLE REQUIREMENTS (Where available, elements that contribute to improved/immediate performance in the job) METHOD OF ASSESSMENT (Application, CV, Portfolio, Certificates, References, Interview) LINK TO KNOWLEDGE & SKILLS FRAMEWORK QUALIFICATIONS NVQ Level 2 in Pharmacy Services (if not already held it will be expected to obtain this qualification) GCSE Grade C or above in English Language and Mathematics KNOWLEDGE & EXPERIENCE Experience in a similar post. Experience of computer stock control systems. SKILLS & ABILITIES Ability to maintain a disciplined approach to work PERSONAL ATTRIBUTES Good written and verbal communication skills Ability to work as a member of the team OTHER RELEVANT REQUIREMENTS 0618v2 Assistant Technical Officer 28/10/2010