TOGETHER, WE LL CREATE THE NEW BUSINESS EXPERIENCE STEP PROGRAM FOR BUSINESS PARTNERS

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1 TOGETHER, WE LL CREATE THE NEW BUSINESS EXPERIENCE STEP PROGRAM FOR BUSINESS PARTNERS

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4 STEP INTO A WORLD OF OPPORTUNITY JOIN THE STEP PROGRAM (SAMSUNG TEAM OF EMPOWERED PARTNERS) FOR BUSINESS PARTNERS AND ALIGN WITH A WORLD-CLASS BUSINESS DEVELOPMENT PARTNER We can deliver more opportunities to you and your business. Opportunities to build your revenue, develop your business, increase your expertise, and extend your reach into new markets. become a trusted solution provider. REVENUE: IMPROVE YOUR BOTTOM LINE* We will return a percentage of sales revenue when you achieve revenue targets. An accelerator is given on print We can run a sales incentive campaign with your sales reps to increase mindshare. If they achieve on a certain target then they will be eligible for rewards. technology. With an approved quarterly business plan, we will support marketing initiatives that drive demand MARKETING: COMMUNICATE YOUR VALUE* Our marketing collateral can help you increase brand recognition and generate demand. The relevant STEP program level logo can be used alongside your branding to promote your membership to STEP for Business Partners. For eligible Business Partners, additional special marketing of demand-generation opportunities. You can showcase your capabilities and experience on our partner directory, where customers can search Samsung preferred partners. 04 SAMSUNG

5 SALES: DISCOVER AND NURTURE NEW OPPORTUNITIES* throughout the entire sales cycle. Loan devices enable you to access products and solutions, and increase your knowledge for better customer interaction. Samsung will provide reduced pricing on Samsung demonstration devices to partners. Our Partner Business Desk is a comprehensive support service for product enquiries, product loans, bid pricing, deal registration, and pre-sales technical advice. Your dedicated Partner Business Manager will help you optimise your relationship with Samsung, including identifying new business opportunities, developing and reviewing business plans and providing sales leads and commercial data for use in tailored prospecting strategies. TRAINING: ENHANCE YOUR EXPERTISE* Our Accreditation Program will provide you and your business with a marketplace advantage by enhancing your Samsung subject matter knowledge and expertise. technical web lectures that will allow you to articulate technology and solutions. TECHNICAL: DELIVER SPECIALISED KNOWLEDGE* Technical support from Samsung helps you improve customer satisfaction when implementing solutions. Support is available via the Partner Business Desk. You can access Samsung solution architects and pre-sales engineers to assist with building proof of customer opportunities. We will provide technical workshops, where a solutions architect or pre-sales engineer will review new aspects of our Samsung technology and how to build a solution based on this technology. ADDITIONAL BENEFITS: EXPAND YOUR INSIGHT* Our newsletter will provide you with up-to-date news, events, latest pricing information and product announcements. Samsung will provide partners with market insights from the industry to assist you in staying ahead of market trends. the country and available on application. These workshops are in depth technical training on installation and implementation of Samsung product and solutions. * Full terms and conditions applicable to each of these opportunities are contained in the Samsung Reseller Agreement that sits at the centre of the Samsung STEP program. BUSINESS PARTNER PROGRAM 05

6 STEP TOWARDS SUCCESS THE STEP PROGRAM: DESIGNED partner tiers you receive increasing levels of opportunity for growth and reward. CATEGORY/BENEFIT PROGRAM* SALES General Rebate^ Print Rebate^ Partner Business Desk Dedicated Partner Business Manager Pricing Information Sales Incentives Joint Business Plan Lead Management MARKETING Marketing Collateral Partner Logo Loan Devices Demo Support Special Marketing Initiative Fund (SMIF) Marketing Development Fund (MDF) TECHNICAL Pre-sales support Post-sales support TRAINING & CERTIFICATION Accreditation Program MISCELLANEOUS Samsung Newsletter Partner Portal Marketing Insights EVENTS Exclusive Event Invitation Samsung Events 06 SAMSUNG

7 SAMSUNG PLATINUM PARTNER SAMSUNG GOLD PARTNER SAMSUNG SILVER PARTNER TARGET TIER 5% 3% 1% 6% 5% 4% 1.50% 1.00% 0.50% *Full terms and conditions applicable to each of these opportunities are contained in the Samsung Reseller Agreement that sits at the centre of the Samsung STEP program. ^ General rebate is paid on all products excluding Large Format Display (LFD)/digital signage, hotel TV and mobile phones & tablets purchased under a carrier plan. Print rebate is separate from the general rebate and has an associated print target. BUSINESS PARTNER PROGRAM 07

8 HOW TO JOIN US For more information about the STEP Program for Business Partners, please contact the Samsung Partner Business Desk: Phone: To apply for the STEP Program for Business Partners please complete the registration form at