Cisco Connected Mobile Experiences Make Customer Visits Personal and Profitable

Size: px
Start display at page:

Download "Cisco Connected Mobile Experiences Make Customer Visits Personal and Profitable"

Transcription

1 Solution Overview Cisco Connected Mobile Experiences Make Customer Visits Personal and Profitable BENEFITS Keep customers and guests in your venue longer Reduce the loss of business to competitors Increase your brand awareness and customer loyalty Create new revenue with third-party targeted mobile advertising Learn foot-traffic flows to better position products and services Collect and analyze information on how customers use your venue Use real-time data to improve customer experiences With Cisco CMX, you can give patrons and guests the convenience of Wi-Fi connectivity while you learn how, where, and when they move through your facility. That opens up unlimited opportunities for you to target consumers with deals and ads based on their preferences and location and to build customer loyalty by providing personal engagements in your venue. Cisco Connected Mobile Experiences (CMX) is a smart Wi-Fi solution that uses the Cisco wireless infrastructure to detect and locate consumers mobile devices. With it, your organization can directly deliver content to smartphones and tablets that s personalized to your visitors preferences and pertinent to their real-time indoor locations. Cisco CMX is a software solution that integrates with other components, such as the Cisco Mobility Services Engine (MSE) for location identification and the Cisco Enterprise Mobility Services Platform (EMSP) for mobile app development, distribution, and management. This Solution Overview discusses the following: Trends behind CMX The CMX components, what they do, and how they work together Ways you can use the solution The benefits your organization might expect from it Services available to get you started and see you through all the way to support Next steps to finding out more 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 7

2 Mobile Access and Personal Touch: A Golden Opportunity A 2012 survey found that 75 percent of shoppers would like more personalized experiences and that they would be likely to buy more if they got them. 1 Most people have come to expect Wi-Fi connectivity in the venues they visit, and that has big implications for mobile commerce. In fact, mobile commerce is expected to be the fastest-growing consumer mobile service between 2012 and 2017, with a 36 percent growth rate. And location-based services are projected to be the second-fastest-growing business mobile service from 2012 to While mobile applications deliver tremendous value, developing an enterprise-grade mobile app that is both secure and useful to customers, visitors, students, or patients can be time-intensive and expensive. The average company spends more than $150,000 and six to eight months developing a comprehensive mobile app that fits both a business s needs and those of its customers. 2 CMX, however, gives you a far more direct, quicker, and less costly path to your mobile apps. CMX Components, Features, and Benefits The CMX solution is already designed to engage customers and help you understand their behavior. Four components take care of the fundamentals of locating visitors, communicating with them, and securing and managing the setup: The Cisco Unified Access infrastructure extends common management, security, and usage policies to your wired, wireless, and virtual private networks (VPNs). Cisco MSE includes a comprehensive set of real-time location services (RTLS). It contains the open Mobility Services API that you can integrate into your applications to deliver Wi-Fi and location data. The MSE also captures and consolidates information about the radio-frequency (RF) spectrum, sources of RF interference, and devices and users on the network. For example, a Cisco MSE-enabled network infrastructure can locate and analyze rogue Wi-Fi access points, interference sources, and zone of impact. Cisco Hyperlocation Module provides state-of-the-art RF, Wi-Fi, and Bluetooth Low Energy (BLE) technologies that help accurately locate customers mobile devices. For example, retailers can accurately locate customers within an aisle and push content based on nearby products. Cisco CMX FastLocate technology provides additional data points that give you a more detailed view into how customers move through your venue. But Cisco CMX goes beyond the fundamentals. It gives you granular, easily displayed analytics on visitor behavior. It also makes it easy for visitors to get onto your Wi-Fi network, and it gives you ways to engage customers through a broad variety of commercially available or custom apps. Four platforms enable this high degree of analytics and engagement: Cisco CMX Analytics. A browser-based platform built into Cisco MSE translates customer and guest location data into a format that s easily displayed on charts. These charts might show how visitors move through your venue, average time spent, new visitors versus repeat visitors, and more. The information helps you determine where to position products or services based on historic and dynamic dwell time, adjust floor layouts to better serve customers given device density, and staff service locations according to traffic and time of day. Figure 1 shows the Cisco CMX Analytics dashboard with a sample report. 1 Cisco IBSG Retail Research, Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 7

3 Figure 1. Cisco CMX Analytics Report Showing Detailed Traffic Patterns, Visitor Data, and Dwell Times Cisco CMX Connect: This simple platform built into the Cisco MSE brings visitors onto the guest Wi-Fi network, as shown in Figure 2. With this capability, which scales to thousands of users, you can customize your login page with graphics and ads. Use CMX Connect to deliver welcoming experiences keyed to where customers are in your venue. In addition, you can collect information about customers by asking them to fill out a registration form or use social credentials such as Facebook, Twitter, LinkedIn, or Google+. You can also integrate advertising from third parties to help monetize your Wi-Fi infrastructure Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 7

4 Figure 2. CMX Connect Onboards Customers and Visitors onto the Local Wi-Fi Network Cisco CMX Engage. This platform lets you build new apps that incorporate the data you gain through Cisco CMX. If you have this capability in-house, you can use either an API or an SDK: Mobility Services API: This open API, which supports representational state transfer (REST), provides you with location-based and Wi-Fi network data to build a broad range of applications. Cisco CMX Software Developer Kit (SDK): You can add Wi-Fi-based indoor navigation with push notification and auto-launch capabilities to mobile apps. Cisco Enterprise Mobility Services Platform (EMSP). You can enrich customer experiences further by combining CMX Engage with EMSP. This mobile app development and integration environment lets you deliver mobile experiences across hundreds of device types. It allows you to: Create mobile apps that are tightly integrated with your network infrastructure and back-end systems. Enable mobile experiences with a cloud-based, drag-and-drop interface using prebuilt modules. Protect your investments in your existing mobile apps. Use ready-to-go solutions, specific to your industry, to create engaging mobile experiences in minutes. Tap into your strong network security and compliance services to securely manage mobile devices and apps. A 2012 survey found that 75 percent of shoppers would like more personalized experiences and that they would be likely to buy more if they got them Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 7

5 Cisco EMSP delivers the Cisco CMX Engage experience via native, web, or hybrid mobile applications. As a result you can deliver dynamic notifications and content upgrades in real time. Cisco offers the Mobility Services API, CMX SDK, or the EMSP so ecosystem partners can customize the CMX Engage experience to fit your specific business needs. Ways to Capitalize on CMX The ways you can use Cisco CMX are limited only by your imagination. But Table 1 lists some common ones in retail, healthcare, hospitality, transportation, and education. Table 1. CMX Cross-Industry Use Cases Retail Healthcare Hospitality Transportation Education Greet customers, on their mobile devices, as they enter the store Provide coupons of the day, week, or month Push location-sensitive coupons as a customer walks past a specific area Understand where customers come from and where they go so you can prioritize advertising and pricing and optimize merchandising displays Greet patients on their mobile devices as they walk in Trigger automated check-in to help reduce wait times Notify extended care teams when a patient arrives for more efficient care management Deliver reminders and prescription-ready notifications to patients as they depart Provide a superior patient experience with indoor navigation from the parking lot to the doctor s office Offer automatic check-in upon entering the property Deliver special offers to the club, lounge, or restaurant Provide directions to the room Understand patron foot traffic for optimal planning Push information about delays and platform or gate changes Display navigation to the next gate, platform, or terminal Advertise store, restaurant, and other facilities along the way to the next gate, platform, or terminal List wait times for security checks, boarding, and ticketing lines Make campus tours easy for parents and students Let students use location-enabled class schedules and directions to get to class Understand student foot traffic for class assignment planning Determine student congregation points to assess wireless access point coverage Shopping Mall Uses Cisco CMX to Build Positive Customer Connections Challenge: intu Shopping Centres, a chain of retail properties located in the United Kingdom, wanted to provide a multichannel shopping experience to its customers. It sought to allow shoppers to connect to each store via social media networks, stream video content, and opt in to personalized deals. intu also wanted to maintain direct ownership of its retail technology and customer data. Solution: intu installed 2500 Cisco Aironet Wi-Fi access points across its 20 malls to track customer movement and behaviors. It deployed Cisco CMX for location-based analytics and services to gather and discover insights into customer actions. Once deployed, the entire system was centrally managed using Cisco Prime Infrastructure. Results: intu grew its customer database to approximately 1 million unique registrations and to more than a 50 percent opt-in rate for promotions. The company gained detailed views into foot traffic to measure the popularity of events and locations. intu is using location-based technologies to help improve customer experiences 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 7

6 Services for Cisco CMX To help you get the most out of CMX, Cisco offers Mobility Application Services that take you through the plan, build, and manage services lifecycle. They are described below. Plan services: We ll help you address your near-term and long-term needs and develop a path for growth. We or a certified partner will develop your business and technical use cases as well as assess your current workflows, business and technical requirements, and metrics to track your business outcomes. We will then help you plan and design your Cisco CMX implementation, addressing factors such as: WLAN infrastructure Access point placement and mapping against venue size Location service functionality Enterprise systems, platforms, and mobile applications integration Security and compliance concerns Build services: Cisco Services or a certified partner will develop and deploy your Cisco CMX solution. Both delivery models: Are built on proven Cisco methodologies Include advanced technology expertise Use Cisco Smart Services technology and intellectual capital Manage services: After your Cisco CMX solution is in place, you can let Cisco Services or one of our partners manage day-to-day operations to enhance: Peak performance Solution optimization Solution support Return on investment through lower operational costs When all is said and done, the best interactions between you and your customers happen when you can find out directly what they want and satisfy that interest or desire directly. With Cisco CMX, you can. To transform Wi-Fi into a business opportunity, you need to be able to use it to detect, connect, and engage customers as they move through your premises. Why Cisco? There is no comparable solution in the market today that provides all the capabilities and the partner ecosystem advantages that Cisco CMX offers. Cisco is an industry-leading innovator of networking products and services with more than 30 years of experience. Next Steps Learn more about how to engage customers and gain insight into their behaviors using Cisco CMX by visiting Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 6 of 7

7 Printed in USA C / Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 7 of 7

Developing an Enterprise Mobility Strategy

Developing an Enterprise Mobility Strategy Developing an Enterprise Mobility Strategy Bill Rubino Cisco Enterprise Solutions Marketing May 2015 Changing Mobility Landscape Driven by Device, App and Data Rate Growth Mobile Device Growth 2014 to

More information

Drive Business Further Faster With RetailNext

Drive Business Further Faster With RetailNext Drive Business Further Faster With RetailNext Built especially for retailers, RetailNext is a scalable in-store analytics platform that makes it easy for you to collect, analyze, and visualize data about

More information

Cisco Enterprise Mobility Services Platform

Cisco Enterprise Mobility Services Platform Data Sheet Cisco Enterprise Mobility Services Platform Reduce development time and simplify deployment of context-aware mobile experiences. Product Overview The Cisco Enterprise Mobility Services Platform

More information

Resource Library. Consumer Location-Based Analytics Deliver Actionable Insights. From Platt Retail Institute s. Bringing Research to Retail SM

Resource Library. Consumer Location-Based Analytics Deliver Actionable Insights. From Platt Retail Institute s. Bringing Research to Retail SM From Platt Retail Institute s Resource Library Bringing Research to Retail SM See the entire PRI Resource Library at www.plattretailinstitute.org/library. Consumer Location-Based Analytics Deliver Actionable

More information

How To Deliver Next Generation Hotspot Services

How To Deliver Next Generation Hotspot Services How To Deliver Next Generation Hotspot Services Matt MacPherson Senior Director, Wireless Networking Group, Cisco September 7, 2014 It s A Mobile World Mobile Devices Increase to Over 10 billion by 2018

More information

DeIC Konference 2015. Ib Hansen: ibhansen@cisco.com. Oktober 2015

DeIC Konference 2015. Ib Hansen: ibhansen@cisco.com. Oktober 2015 DeIC Konference 2015 Ib Hansen: ibhansen@cisco.com Oktober 2015 Agenda App Development How to wake and App, based on location What to display in the App, based on location Location Deployment for Apps

More information

Mobile Engagement and Analytics

Mobile Engagement and Analytics Mobile Engagement and Analytics Mobile Engagement Trends 80% of the world owns a mobile phone. And we re using them in the venues we visit. Mobile Engagement Trends 52% of companies worldwide intend to

More information

GIMBAL PLATFORM DIGITAL INSIGHTS INTO THE PHYSICAL WORLD

GIMBAL PLATFORM DIGITAL INSIGHTS INTO THE PHYSICAL WORLD Qualcomm Retail Solutions Inc. GIMBAL PLATFORM DIGITAL INSIGHTS INTO THE PHYSICAL WORLD The Advantages of Gimbal for Retailers, Brands and Application Developers Revision 1 November 2013 1 Table of Contents

More information

AirTight Social Wi-Fi and Analytics for the Retail Store of the Future Where Clicks Meet the Bricks

AirTight Social Wi-Fi and Analytics for the Retail Store of the Future Where Clicks Meet the Bricks AirTight Social Wi-Fi and Analytics for the Retail Store of the Future Where Clicks Meet the Bricks The retail store of the future will deliver a seamless and personalized consumer experience with omnichannel

More information

진화하는 기업형 모빌리티 애플리케이션 06. 2014 모토로라솔루션코리아 박 현

진화하는 기업형 모빌리티 애플리케이션 06. 2014 모토로라솔루션코리아 박 현 진화하는 기업형 모빌리티 애플리케이션 06. 2014 모토로라솔루션코리아 박 현 AGENDA 1. WIRELESS IS EVERYWHERE 2. INTELLIGENT WLAN ARCHITECTURE 3. WLAN APPLICATIONS & ANALYTICS 4. ATLS WIRELESS IS EVERYWHERE!! FORECAST ANNUAL GROWTH RATE

More information

HP Location Aware. Datacon, HP Retail Solutions Christian F. Dupont / October 14, 2014

HP Location Aware. Datacon, HP Retail Solutions Christian F. Dupont / October 14, 2014 HP Location Aware Datacon, HP Retail Solutions Christian F. Dupont / October 14, 2014 Mobility trends in retail Mobility enhances user experience and loyalty and enables customer engagement Trends In-Store

More information

Smartphone Marketing

Smartphone Marketing Smartphone Marketing Mobile Marketing Platform We now offer an affordable but sophisticated smartphone marketing solution. It focuses on location based technology, revenue, rich push messaging and user

More information

Cloudessa AAA and Captive Portal Cloud Service

Cloudessa AAA and Captive Portal Cloud Service Cloudessa AAA and Captive Portal Cloud Service Key Advantages Cloudessa AAA and Captive Portal Cloud Service makes it easy for any merchant, venue, institution, or organization to provide on-site WiFi

More information

INCREASE REVENUE PER SQUARE METER WITH ACTIONABLE INSIGHTS. Powered by

INCREASE REVENUE PER SQUARE METER WITH ACTIONABLE INSIGHTS. Powered by by INCREASE REVENUE PER SQUARE METER WITH ACTIONABLE INSIGHTS Powered by ACTIONABLE RETAIL INSIGHTS SUMMARY Retailers in brick and mortar stores need deep insight into consumer behavior and foot traffic

More information

How to select the right Marketing Cloud Edition

How to select the right Marketing Cloud Edition How to select the right Marketing Cloud Edition Email, Mobile & Web Studios ith Salesforce Marketing Cloud, marketers have one platform to manage 1-to-1 customer journeys through the entire customer lifecycle

More information

GLOSSARY OF TERMS Beacon Management App API (Application Programming Interface) CMS (Content Management System) App

GLOSSARY OF TERMS Beacon Management App API (Application Programming Interface) CMS (Content Management System) App beaconsense.co.uk GLOSSARY OF TERMS Beacon A small, low-cost, low-powered Bluetooth transmitter Management App Ability to programme and assign beacon a function API (Application Programming Interface)

More information

How To Create A Retail Analytics Platform With Tapway

How To Create A Retail Analytics Platform With Tapway How to revolutionize brickand-mortar retail industry with big data analytics? April 20, 2015 Agenda Tapway Introduction & Why We Do What We Do Technology Overview In-store Analytics for Retail Chains Shopper

More information

It costs 5 to 10 more times to acquire a new customer than to retain an existing one (Inc)

It costs 5 to 10 more times to acquire a new customer than to retain an existing one (Inc) Loyax is a white-label loyalty platform designed to fit the needs of any business. It blends web, mobile, social and in-store interactions to create a unique customer experience and make your business

More information

Introducing BEEKS Proximity Solutions. Developer Kit Gets You Started

Introducing BEEKS Proximity Solutions. Developer Kit Gets You Started Introducing BEEKS Proximity Solutions BEEKS from BluVision provides industry-leading Bluetooth beacon solutions to enterprises and innovative developers. Leveraging a cutting-edge, cloudbased solution,

More information

Avature Campus & Events Management Solution

Avature Campus & Events Management Solution Avature Campus & Events Management Solution Get Engaged to Talent V9.1 Meet the next generation with the next generation s technology Avature Campus & Events Management is a fully bespoke solution for

More information

Real Time In-store Analytics with RetailNext

Real Time In-store Analytics with RetailNext Real Time In-store Analytics with RetailNext More than one hundred retailers use RetailNext to improve their bottom lines by increasing sales, reducing theft, cutting costs, and creating a better shopping

More information

Captivate Your Mobile Customers

Captivate Your Mobile Customers Why Partner with Smith Micro? A 30-year track record in robust software development and reliable commercial deployments: Engaging Customers in Context Mobile devices have become engrained in our daily

More information

White Paper. Retail Made Personal. Make the shopping experience personal, relevant, and profitable

White Paper. Retail Made Personal. Make the shopping experience personal, relevant, and profitable White Paper Retail Made Personal Make the shopping experience personal, relevant, and profitable Executive Summary For retailers, the goal is attracting, keeping, and upselling loyal customers. Today,

More information

Enabling actionable business intelligence in an Aruba Mobility Network environment

Enabling actionable business intelligence in an Aruba Mobility Network environment BUSINESS WHITE PAPER Enabling actionable business intelligence in an Aruba Mobility Network environment TABLE OF CONTENTS 1 Executive overview 2 An overview of the opportunity 2 Building out a complete

More information

UCOPIA v5.1 NEW FEATURES

UCOPIA v5.1 NEW FEATURES 5.1 Features UCOPIA v5.1 NEW FEATURES MANAGED SERVICES PROVIDER Multi-client Guest Access Multi-tenant UWS Marketing & Analytics Centralized architecture with legal obligations NETWORK ACCESS MONETIZATION

More information

WHAT IS GEO-FENCING? (415) 580-7936 I www.brownpelicangroup.com I info@brownpelicangroup.com

WHAT IS GEO-FENCING? (415) 580-7936 I www.brownpelicangroup.com I info@brownpelicangroup.com WHAT IS GEO-FENCING? Brown Pelican Group, a leading event Wi-Fi and technology company, in partnership with Experi-Tech, experts in cutting edge interactive tech for events, tradeshows, mobile tours, and

More information

Top 10 Factors That Will Increase Conversion Rates

Top 10 Factors That Will Increase Conversion Rates Top 10 Factors That Will Increase Conversion Rates Top A 3VR 10 Factors WHITEPAPER That Will Increase Conversion Rates 1 Customer Insights We should be using technology to understand who our customers

More information

...the partnership. Purple WiFi is a cloud based WiFi and marketing analytics platform for bricks and mortar operations.

...the partnership. Purple WiFi is a cloud based WiFi and marketing analytics platform for bricks and mortar operations. vendor solution ...the partnership Purple WiFi is a cloud based WiFi and marketing analytics platform for bricks and mortar operations. P1 Hosting over 2.5k venues and 4M users worldwide. Purple WiFi is

More information

Wi-Fi Enabled Value-Added Services: Gain Insights from Cisco Mobile Customer Research

Wi-Fi Enabled Value-Added Services: Gain Insights from Cisco Mobile Customer Research White Paper Wi-Fi Enabled Value-Added Services: Gain Insights from Cisco Mobile Customer Research White Paper Authors Stuart Taylor Tine Christensen 2013 Cisco and/or its affiliates. All rights reserved.

More information

The partnership. The joint solution shifts wireless discussions to line-of-business and marketing needs, unlocking new revenue streams.

The partnership. The joint solution shifts wireless discussions to line-of-business and marketing needs, unlocking new revenue streams. vendor solutions The partnership P1 Purple WiFi is scalable, cloud-based guest WiFi software, offering customers fast access to free WiFi through social media login. In return, companies benefit from real

More information

Course Content for Managing Cisco Wireless LANs (WMNGI 1.2) Duration : 4 Days

Course Content for Managing Cisco Wireless LANs (WMNGI 1.2) Duration : 4 Days Course Content for Managing Cisco Wireless LANs (WMNGI 1.2) Duration : 4 Days Module 1: Cisco Unified Wireless network Management Solutions Explain how Cisco Unified Wireless network management components

More information

Build Your Business with Mobile

Build Your Business with Mobile Build Your Business with Mobile The 4 Essential Steps to Building Your Business with Mobile 2103 MoFuse Inc. 1-800-MOFUSE-8 www.mofuse.com We are addicted to our smartphones. Your customers are more likely

More information

Product Overview. www.airangel.com

Product Overview. www.airangel.com Product Overview Our passion is to help you improve your guest s experience, increase customer satisfaction and loyalty, and to generate additional revenue www.airangel.com About Airangel Airangel has

More information

Enterprise IT Solutions (Hardware, Software, Services) Shared Services and Outsourcing Technology Products Distribution and Trading

Enterprise IT Solutions (Hardware, Software, Services) Shared Services and Outsourcing Technology Products Distribution and Trading Enterprise IT Solutions (Hardware, Software, Services) Shared Services and Outsourcing Technology Products Distribution and Trading Enterprise Solution Professionals on Information and Network E-SPIN carry

More information

OMNI-CHANNEL MARKETING. Top 9 Questions

OMNI-CHANNEL MARKETING. Top 9 Questions OMNI-CHANNEL MARKETING Top 9 Questions TABLE OF CONTENTS 2 3 5 7 8 9 10 11 12 13 14 15 16 Table of Contents Introduction Top 9 Questions How does omni-channel differ from multi-channel marketing? Why is

More information

Transforming the Store Experience with Cisco Retail Solutions

Transforming the Store Experience with Cisco Retail Solutions Transforming the Store Experience with Cisco Retail Solutions A key goal for today s retailer is to become a true omnichannel business. Crossing the boundaries of digital and physical retail environments,

More information

GETTING PERSONAL HOW TECHNOLOGY IS LEADING HOSPITALITY INTO THE FUTURE. by Tom Schoeve

GETTING PERSONAL HOW TECHNOLOGY IS LEADING HOSPITALITY INTO THE FUTURE. by Tom Schoeve GETTING PERSONAL HOW TECHNOLOGY IS LEADING HOSPITALITY INTO THE FUTURE by Tom Schoeve TRAVERSING A NEW HOSPITALITY ECOSYSTEM. TO MEET THE NEEDS OF TODAY S HYPER-CONNECTED TRAVELERS, THE HOSPITALITY INDUSTRY

More information

How To Go Omni Channel Using Beacons

How To Go Omni Channel Using Beacons Beaconstac How Retailers can go Omni channel using Beacons 1 Contents Why beacons are the key to omni channel retail 3 What is omni channel and why it is a must have for retailers 3 How retail stores can

More information

Business Communications

Business Communications The Function of SMS in Business Communications Table of Contents 1 Introduction to sms The multichannel communications spectrum 2 5 6 9 9 10 11 How sms is in use today Mobile Banking & Financial Services

More information

RETAILING STORE TRACKING CUSTOMER-FIRST. Customers have three currencies which they can spend: Money, Time and Emotion

RETAILING STORE TRACKING CUSTOMER-FIRST. Customers have three currencies which they can spend: Money, Time and Emotion CUSTOMER-FIRST RETAILING GROWING RETAIL SALES WITH CUSTOMER CENTRIC STRATEGIES By Jason Nathan STORE TRACKING HOW CUSTOMERS SHOP IN-STORE IN THE DIGITAL AGE When shopping, customers have three currencies

More information

How are you combating app fatigue? Has your business found a way to realize the power of Passbook?

How are you combating app fatigue? Has your business found a way to realize the power of Passbook? How are you combating app fatigue? Has your business found a way to realize the power of Passbook? Syniverse Mobile Engagement with Passbook Feature How did your business first integrate mobile? Chances

More information

Mobile Apps and Your Business Why You Really Need an App for That. Presented by Genia Stevens, MBA Managing Partner, Belwah Media www.belwahmedia.

Mobile Apps and Your Business Why You Really Need an App for That. Presented by Genia Stevens, MBA Managing Partner, Belwah Media www.belwahmedia. Mobile Apps and Your Business Why You Really Need an App for That Presented by Genia Stevens, MBA Managing Partner, Belwah Media www.belwahmedia.com Key Takeaways: 1. How businesses are creating mobile

More information

Smart Mobility Platform for Retailers

Smart Mobility Platform for Retailers Solution Brief Smart Mobility Platform for Retailers Drive Traffic, Loyalty, and Sales with Effective, Easy-to-Manage Mobility Solutions At A Glance Aerohive solutions for retail provide a range of mobility

More information

PICTURE CAPTION GOES HERE Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent vestibulum interdum erat vitae ornare.

PICTURE CAPTION GOES HERE Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent vestibulum interdum erat vitae ornare. euro.message ile Push mesajlarınızı doğru hedefleyerek gönderin. PICTURE CAPTION GOES HERE Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent vestibulum interdum erat vitae ornare. 1 PUSH

More information

Managed WiFi. Choosing the Right Managed WiFi Solution for your Organization. www.megapath.com. Get Started Now: 877.611.6342 to learn more.

Managed WiFi. Choosing the Right Managed WiFi Solution for your Organization. www.megapath.com. Get Started Now: 877.611.6342 to learn more. Managed WiFi Choosing the Right Managed WiFi Solution for your Organization Get Started Now: 877.611.6342 to learn more. www.megapath.com Everyone is going Wireless Today, it seems that everywhere you

More information

Moving your business with mobile solutions

Moving your business with mobile solutions Praha, hotel Clarion 10. 11. dubna 2013 Moving your business with mobile solutions Wi-Fi networks monetization B-MOB3 Alexey Zaytsev TME, Cisco WNG 2011 2013 Cisco and/or its affiliates. All rights reserved.

More information

30 Ways To Do Real-Time Personalization

30 Ways To Do Real-Time Personalization 30 Ways To Do Real-Time Personalization 30 Ways To Do Real-Time Personalization Today s modern marketers must be empowered to act on data any kind of data, from any source to deliver relevant, individualized

More information

Products & Features. For more information. Web/app service to be managed Real Brower. Public. ARGOS PC Probe. Apps. Mobile subscriber network

Products & Features. For more information. Web/app service to be managed Real Brower. Public. ARGOS PC Probe. Apps. Mobile subscriber network Fast We your Compe bsite is titive Edge! Products & Features ARGOS A wried/wireless APM solution that supports mobile website performance/failure management not only for PC websites but also for smart

More information

LOCATION BASED SERVICES FOR RETAIL

LOCATION BASED SERVICES FOR RETAIL LOCATION BASED SERVICES FOR RETAIL CURRENT GLOBAL TRENDS -3% retailers can identify the buyer at the entrance to the shop, 72% plan to implement this within 5 years* -28% of retailers are using mobile

More information

Motorola Mobile Workforce Management Software. A framework for Intelligent and automated real-time task management

Motorola Mobile Workforce Management Software. A framework for Intelligent and automated real-time task management Motorola Mobile Workforce Management Software A framework for Intelligent and automated real-time task management Keep your workforce, one of the largest costs of doing business, focused and productive

More information

How do you compare with mobile leaders? Adobe Mobile Marketing Survey

How do you compare with mobile leaders? Adobe Mobile Marketing Survey How do you compare with mobile leaders? Adobe Mobile Marketing Survey How do you compare with mobile leaders? Table of contents 1 Introduction 2 Summary of insights 3 Marketing owns mobile 4 A mobile strategy

More information

August 2013 Rising to the Omni-Channel Challenge

August 2013 Rising to the Omni-Channel Challenge August 2013 Rising to the Omni-Channel Challenge and Opportunities to Engage Today s Ultra-Connected Customers Rising to the Omni-Channel Challenge and Opportunities to Engage Today s Ultra-Connected Customers

More information

A5 Flyer (Landscape)

A5 Flyer (Landscape) A5 Flyer (Landscape) Pink = Bleed (216 x 154mm) Your background image, colour, texture etc needs to go all the way up to this line. Green = Trim (210 x 148mm) This is where your flyer will be trimmed to.

More information

AT&T Location Information Services

AT&T Location Information Services Product Brief Location Information Services Location Information Services (LIS) powered by LocationSmart enables your business with instant access to cross-carrier location and messaging Get immediate

More information

MODERN IN-STORE PERSONALISATION

MODERN IN-STORE PERSONALISATION ebook MODERN IN-STORE PERSONALISATION What it is, why it matters and how to Table of contents 01 02 03 04 05 06 What is in-store personalisation? Why the greatest opportunities to improve the shopping

More information

Retail Industry and Mobile Technology

Retail Industry and Mobile Technology Retail Industry and Mobile Technology Contents Overview... 2 Retail in Omni-Channel World... 2 Technology Bridge... 2 Analytics... 3 Controlling the Shopping Experience... 3 Seamless Experience... 3 PCI

More information

Axway API Portal. Putting APIs first for your developer ecosystem

Axway API Portal. Putting APIs first for your developer ecosystem Axway API Portal Putting APIs first for your developer ecosystem To fully embrace an API-first strategy, it s no longer enough to simply develop and deploy APIs. Organizations need broad API management

More information

How To Optimize your Marketing Strategy with Smart WiFi

How To Optimize your Marketing Strategy with Smart WiFi How To Optimize your Marketing Strategy with Smart WiFi The Case for Smart WiFi When it comes to acquiring fans, large corporations like Nike may be at an advantage compared to a neighborhood ice cream

More information

Hyper-Personalization with MNO Subscriber Data

Hyper-Personalization with MNO Subscriber Data Hyper-Personalization with MNO Subscriber Data Approaches and Recent Trends Regarding the Use of MNO Data for Hyper-Personalization By Zach Cohen, Shahzad Zia and Carly Christian Private and public-sector

More information

Smart shopping with your bank Card Linked Offers and Merchant Funded Rewards The Next Generation Loyalty Program

Smart shopping with your bank Card Linked Offers and Merchant Funded Rewards The Next Generation Loyalty Program Smart shopping with your bank Card Linked Offers and Merchant Funded Rewards The Next Generation Loyalty Program Business ValueBusiness Value The Four Strategic Technology Areas The Must Haves for Competitive

More information

Meraki 2015 Solution Brochure

Meraki 2015 Solution Brochure Meraki 2015 Solution Brochure Introduction 100% Cloud Managed Enterprise Networks Cisco Meraki cloud managed edge, branch, and campus networking solutions bring simplicity to enterprise-class networks.

More information

About Jive. Since 2006, Jive has been setting the pace for the Cloud communications marketplace.

About Jive. Since 2006, Jive has been setting the pace for the Cloud communications marketplace. Jive Cloud for 2 Redtail About Jive Since 2006, Jive has been setting the pace for the Cloud communications marketplace. As a nationally recognized provider of enterprise-grade Unified Communications,

More information

data sheet Ruckus Smart Access Management Service MOVING SMART WI-FI INTO THE CLOUD FEATURES AND BENEFITS

data sheet Ruckus Smart Access Management Service MOVING SMART WI-FI INTO THE CLOUD FEATURES AND BENEFITS data sheet FEATURES AND BENEFITS Carrier-grade cloud Wi-Fi with a payas-you-grow service model Cost effective solution for small deployments to large deployments supporting thousands of clients devices

More information

COMPARISON SHOPPING. be seen. COMPARISON SHOPPING GIVES RETAILERS THE ABILITY TO:

COMPARISON SHOPPING. be seen. COMPARISON SHOPPING GIVES RETAILERS THE ABILITY TO: DATA SHEET be seen. COMPARISON SHOPPING Whether it s Google Shopping, GetPrice, Nextag or Shopbot.com.au, ChannelAdvisor supports more than 130 individual comparison shopping engines to make your products

More information

Why have a mobile website

Why have a mobile website Why have a mobile website It s a fact that 91% of all smartphone users have their phones within arm s reach 24/7 (Morgan Stanley, 2012). In order to address this ever growing market more and more business

More information

IoT Management Solution icignal IoT

IoT Management Solution icignal IoT IoT Management Solution icignal IoT Change of Market and Customer Market Trend Consumer Trend Living room School Library 28% 64% 61% 29% Other 35% Smartphone Work 53% Bedroom Kitchen 51% Bathroom 50% Coffee

More information

media kit 2014 Advertise Global Mobile Ad Network

media kit 2014 Advertise Global Mobile Ad Network media kit 2014 Advertise Global Mobile Ad Network WHY MOBILE ADVERTISING Proliferation of smartphone devices and tablets is shifting the way that customers use Internet, making advertising a key part of

More information

Mobility in Retail. RapidValue Solutions

Mobility in Retail. RapidValue Solutions Mobility in Retail Retail Industry : Changing Landscape Why Go Mobile? Increased penetration of mobile Increased need to focus on the mobile market. M-commerce growth is outpacing traditional E-commerce

More information

IBM Coremetrics Web Analytics

IBM Coremetrics Web Analytics IBM Coremetrics Web Analytics Analytics to power digital marketing optimization and execution Highlights Real-time Key Performance Indicators (KPIs) suitable for marketers from finance, retail, content

More information

Indoor Triangulation System. Tracking wireless devices accurately. Whitepaper

Indoor Triangulation System. Tracking wireless devices accurately. Whitepaper Indoor Triangulation System Tracking wireless devices accurately Whitepaper 2 Navizon, the company that pioneered geopositioning for smart phone users with its Navizon One system, has come up with another

More information

The partnership. The joint solution shifts wireless discussions to line-of-business and marketing needs, unlocking new revenue streams.

The partnership. The joint solution shifts wireless discussions to line-of-business and marketing needs, unlocking new revenue streams. vendor solutions The partnership Purple WiFi is scalable, cloud-based guest WiFi software, offering customers fast access to free WiFi through social media login. In return, companies benefit from real

More information

Mobile Engagement with Aruba Beacons and the Meridian Mobile App Platform. Nick Newton

Mobile Engagement with Aruba Beacons and the Meridian Mobile App Platform. Nick Newton Mobile Engagement with Aruba Beacons and the Meridian Mobile App Platform Nick Newton @ArubaNetworks Agenda Meridian Mobile App Platform Aruba Beacon @ArubaNetworks 2 CONFIDENTIAL Copyright 2015. Aruba

More information

CDK Digital Marketing Websites

CDK Digital Marketing Websites CDK Digital Marketing Websites VW Digital Base Digital Core Audience Management (AMP) $950/mo* $1,650/mo* $2,889/mo* Multi-Device Website Platform Drag and Drop Content Management System Expansive Widget

More information

Cisco BYOD Smart Solution: Take a Comprehensive Approach to Secure Mobility

Cisco BYOD Smart Solution: Take a Comprehensive Approach to Secure Mobility Solution Overview Cisco BYOD Smart Solution: Take a Comprehensive Approach to Secure Mobility What You Will Learn Whether you want to simply allow tablets on your network or transform business processes

More information

Your guests deserve the best Internet experience

Your guests deserve the best Internet experience i-hotel Gold : Internet access with no compromises Your guests deserve the best Internet experience No compromise Wireless & Wired Internet Access High Performance Internet Management Turnkey & Custom

More information

THE CUSTOMERS ARE IN THE BUILDING. GIVE THEM A MORE ENGAGING EXPERIENCE.

THE CUSTOMERS ARE IN THE BUILDING. GIVE THEM A MORE ENGAGING EXPERIENCE. Qualcomm Retail Solutions Inc. THE CUSTOMERS ARE IN THE BUILDING. GIVE THEM A MORE ENGAGING EXPERIENCE. An Overview of Proximity Detection for Retail Using Beacons with Bluetooth Smart Technology Revision

More information

Customer Onboarding Guide. How to successfully set up your service 2-9 users

Customer Onboarding Guide. How to successfully set up your service 2-9 users Customer Onboarding Guide How to successfully set up your service 2-9 users 1 Overview Welcome Thank you for choosing RingCentral as your phone system provider. This guide is designed to give you the information

More information

Reshaping Retail with Mobility

Reshaping Retail with Mobility Reshaping Retail with Mobility How To Benefit from Changing Consumer Behaviors By Edward Westenberg Mobility is fundamentally changing retail by altering the way people shop and creating disruptive business

More information

Providing a work-your-way solution for diverse users with multiple devices, anytime, anywhere

Providing a work-your-way solution for diverse users with multiple devices, anytime, anywhere Solution Overview BYOD Smart Solution Providing a work-your-way solution for diverse users with multiple devices, anytime, anywhere 2012 Cisco and/or its affiliates. All rights reserved. This document

More information

Grow Your Business wi w t i h a a Mobil i e l A p A p

Grow Your Business wi w t i h a a Mobil i e l A p A p Grow Your Business with a Mobile App About Us» WizzApps.com is one of the leading Mobile App and Website Development Company that is powering small businesses around the world on daily bases.» We create

More information

Deliver Compelling Shopping and GREAT Customer Service with Interactive Technologies

Deliver Compelling Shopping and GREAT Customer Service with Interactive Technologies Deliver Compelling Shopping and GREAT Customer Service with Interactive Technologies Focus on the Finish. Driving Consumers to Purchase 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

More information

Cisco Mobility Services Engine

Cisco Mobility Services Engine Data Sheet Cisco Mobility Services Engine Overview More than 10 billion mobile devices will be in use by 2018 1 People love their smart phones, tablets, and other devices, and they want to stay connected

More information

How to monetize Wi-Fi services

How to monetize Wi-Fi services How to monetize Wi-Fi services Gianni Altamura VP International Sales galtamura@cloud4wi.com +39 348 9031600 SINOG, June 13 2014, Ljubljana The need to involve venues Agenda Enabling value-added services

More information

Faster ecommerce. ebook. How mobile app speed impacts sales

Faster ecommerce. ebook. How mobile app speed impacts sales Faster ecommerce ebook How mobile app speed impacts sales Table of Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Introduction Retail traffic is shifting to mobile Importance

More information

Simplify SSL Certificate Management Across the Enterprise

Simplify SSL Certificate Management Across the Enterprise Simplify SSL Certificate Management Across the Enterprise Simplify SSL Certificate Management Across the Enterprise Introduction The need for SSL certificates has moved well beyond the Buy page to core

More information

THE FUTURE OF SHOPPING INDOOR ANALYTICS AND MOBILE PAYMENT

THE FUTURE OF SHOPPING INDOOR ANALYTICS AND MOBILE PAYMENT THE FUTURE OF SHOPPING INDOOR ANALYTICS AND MOBILE PAYMENT Cem Ergün-Müller (Head of Communications, Telekom Innovation Laboratories) March 2014 Streng vertraulich, Vertraulich, Intern Autor / Thema der

More information

Customer Engagement Redefined. Take a Fresh Look at Loyalty and Referral Programs

Customer Engagement Redefined. Take a Fresh Look at Loyalty and Referral Programs Customer Engagement Redefined Take a Fresh Look at Loyalty and Referral Programs Loyalty Increase sales with rewards that drive brand affinity NextBee customer loyalty and referral software is a complete

More information

WHITE PAPER Analytics for digital retail

WHITE PAPER Analytics for digital retail WHITE PAPER Analytics for digital retail Introduction The advent of organized retail propelled businesses to reach out to a wider spectrum of consumers in an effort to increase market share. This gave

More information

DIGITAL MARKETING. be seen. CHANNELADVISOR DIGITAL MARKETING ENABLES RETAILERS TO: And many more

DIGITAL MARKETING. be seen. CHANNELADVISOR DIGITAL MARKETING ENABLES RETAILERS TO: And many more DATA SHEET be seen. DIGITAL MARKETING With more and more digital marketing channels introduced each year, it can be hard to keep track of every place you re advertising let alone how each of your products

More information

Get results with modern, personalized digital experiences

Get results with modern, personalized digital experiences Brochure HP TeamSite What s new in TeamSite? The latest release of TeamSite (TeamSite 8) brings significant enhancements in usability and performance: Modern graphical interface: Rely on an easy and intuitive

More information

Meraki as Cisco Cloud Services Manage your network Where ever you are!

Meraki as Cisco Cloud Services Manage your network Where ever you are! Meraki as Cisco Cloud Services Manage your network Where ever you are! Marketing/Technical description for services Scope of the Service Cloud services can deliver big technology benefits to midsized and

More information

2014 Cisco and/or its affiliates. All rights reserved.

2014 Cisco and/or its affiliates. All rights reserved. 2014 Cisco and/or its affiliates. All rights reserved. Cisco Meraki: a complete cloud-managed networking solution - Wireless, switching, security, and MDM, centrally managed over the web - Built from the

More information

1 1. EXECUTIVE SUMMARY...

1 1. EXECUTIVE SUMMARY... WI-FI FOR BUSINESS Wi-Fi for Business... 1 1. EXECUTIVE SUMMARY... 2 2. Monitoring and Management... 2 3. Verizon Service Desk... 3 4. Features and Benefits... 3 5. Recommended Markets and use Cases...

More information

Agenda Overview for Mobile Marketing, 2015

Agenda Overview for Mobile Marketing, 2015 G00270723 Agenda Overview for Mobile Marketing, 2015 Published: 18 December 2014 Analyst(s): Mike McGuire Mobile technologies enable digital marketers to engage customers at every stage of the purchase

More information

Mobility for Healthcare

Mobility for Healthcare Mobility for Healthcare Fully connected to patient records and emergency protocols at the point of care, today s healthcare professionals are more informed, more responsive and more collaborative than

More information

Why NetDimensions Learning

Why NetDimensions Learning Why NetDimensions Learning Quick To Implement Lower overall costs NetDimensions Learning can be deployed faster and with fewer implementation services than almost any other learning system in the market.

More information

Full Website Analysis

Full Website Analysis Full Website Analysis A Website Analysis tests over 200 indicators that search engines use to analyze your website before ranking it. Items such as hosting, website structure, index-ability, META information,

More information

3/10/2015. Three Cost Saving Tech Trends: and is becoming faster, cheaper and easier to use! 1. Software has become cloudbased

3/10/2015. Three Cost Saving Tech Trends: and is becoming faster, cheaper and easier to use! 1. Software has become cloudbased T 3/10/2015 Doing More with Less The Rise of Low Cost Tech Tools for Events Corbin Ball, CSP, CMP Corbin Ball Associates Three Cost Saving Tech Trends: 1. Software has become cloudbased and is becoming

More information

data sheet Ruckus Smart Access Management Service moving smart wi-fi into the cloud

data sheet Ruckus Smart Access Management Service moving smart wi-fi into the cloud data sheet FEATURES AND BENEFITS Carrier-grade cloud Wi-Fi with a payas-you-grow service model Cost affective solution for small deployments to large deployments supporting thousands of clients devices

More information

Accenture and Oracle: Leading the IoT Revolution

Accenture and Oracle: Leading the IoT Revolution Accenture and Oracle: Leading the IoT Revolution ACCENTURE AND ORACLE The Internet of Things (IoT) is rapidly moving from concept to reality, as companies see the value of connecting a range of sensors,

More information