Sri Satya Sai University of Technology and Medical Sciences, Sehore(M.P.)

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1 MAM -101 Communication Skills Course Objectives: After getting the course the students should be able to: Know the process of communication and its components. Improve the language skills i.e. Listening Skills, Speaking Skills, Reading Skills and Writing Skills (LSRW). Enhance basic and intermediate skills in English language. Improve phonetic competence, comprehension skills, presentation skills, group discussion skills etc. And build confidence in communicating in English and create interest for life-long learning of the English language. Unit I: Basics of Communication: Definition and Process of communication, Kinesics, paralinguistics, proxemics, Verbal and Non verbal communication, Barriers in communication and how to overcome each one of them Unit II: Writing Skills Writing of definitions and descriptions of engineering terms Letter writing (applications, enquiry, quotations, tenders, order and complaints),report writing, Noting and Drafting, etiquette, Resume Writing etc. Unit III: Reading Skills Reading Comprehension exercises pertaining to technical subjects and topics of general interest from daily life and from workplace, skimming and scanning (Min. 5 to be selected by the instructor) Unit IV: Listening Skills Process and Principles of listening, Importance types and barriers, listening for meaning, Listening techniques and activities, developing effective listening skills Unit V Speaking Skills (Oral Communication skills) Basics of English Phonetics and phonology( IPA symbols and their practice ), Difference between the sounds of English and the Hindi speech pattern, Oral presentations ( Conversation practice through role play, telephone, media, socializing, cultural events, debates, extempore speech, Group discussion etc. )

2 Communication Skills: Practice Course Objective: The main thrust will be on the production and practice of sounds of English through audio visual aids and computer software. The instructor will monitor each student separately to enable him/ her to speak English correctly and confidently. Between the fluency and the accuracy, the later will be aimed at first to let the students overcome their inhibitions and fear while speaking English. The following topics will be covered in the language laboratory sessions: 1. Phonetic symbols and their pronunciation ( The difference between English and Hindi sound patterns ) 2. LSRW skills and their practice 3. Body language and practice 4. Oral presentations with the help of PPT 5. Basic Grammar and vocabulary ( synonyms, antonyms, homonyms, sentence completion exercises, idioms, proverbs, phrases) Common errors and mistakes in English Final assessment will be based on regular assignments, presentation, oral quiz, interactive sessions and written examination Reference Books: 1. Kumar S and Lata P Communication Skills (2011): New Delhi Oxford University Press 2. Leech, Geoffrey and Jan Svartvik. (2009). A Communicative Grammar of English. New Delhi: Pearson 3. Lesikar R V, Flatley M E,Rentz K and Pandey(2009): Business Communication: Making Connections in a Digital World New Delhi, Tata McGraw Hill 4. SadanandKamlesh and PunithaSushila (2014) Spoken English: A foundation Course.Hyderabad,OreintBlackSwan

3 MAM -102 Principles of Management Objective: The course is meant to acquaint the student with the Principles of Management UNIT I An Introduction : Management defined, Nature of Management, Functions of Management, Management as a profession, Managerial Levels and Roles, Managerial Responsibilities; Characteristics of a Good Manager. UNIT - II Management Thought : (a) Early Contributions : Robert Owen (Classical Theories An overview of Scientific Management by Taylor, Management Process School by Henri Fayol (b) Neo-Classical Theories An overview, Behavioural approach and Hawthorne Experiments. UNIT III Overview of Management Functions: Meaning of Planning Function Planning Defined, Advantages of Planning, Organising: Organising defined, process of Organising, Principles of organizing, Organisational structure, staffing. UNIT - IV Key Managerial Activities: Decision making: Types of Managerial decisions, process of quantitative decision making, Management by objectives: Meaning, process, Advantages, Disadvantages. Directing Activities : Motivation, Definition, Types & Process, Leadership, Communication, Definition, Objectives of Communication, Communication process model, guidelines for effective communication, Functions of Controlling : Effective Control System, Control Process, Types of Managerial Control. UNIT V Social Responsibility of Management : Environment friendly management,management of Change, Management of Crisis, Total Quality Management, Stress Management, International Management Books Recommended: 1. Principles of Management, J.S. Chadan 2. Principles of Management, George R. Terry. 3. Principles of Management, B.S. Mathur 4. Principles of Management, J.K. Jain

4 MAM -103 Business mathematics Course Objective: The objective of this paper is to equip students with a broad basedknowledge of mathematics with emphasis on management application. UNIT-I ARITHMETIC:Ratios and Proportions, Simple and Compound Interest, Profit,Loss & Discounts, percentage. UNIT-II ALGEBRA:Set Theory and Simple Application of Venn diagram, Exponents &Radicals, Polynomials, and Theory of Equations. UNIT-III MATRICES: Definition, Elementary Operations on Matrices, Types of Matrices,Solution of System of Linear Equations. UNIT-IV PERMUTATION & COMBINATION:Meaning of permutation and combination, difference betweenpermutation & combination. UNIT-V CALCULUS:Meaning and Definition of Functions, Limit, Continuity,Differentiation and Integration, Application of Differentiation andintegration in Management RECOMMENDED BOOKS: 1. Kapodr, V.K, Business Mathematics, Sultan Chand & Sons, Delhi 2. Soni, R.S, Business Mathematics with Applications in Business &Economics, Pitambar Publishing Co. Pvt. Ltd, New-Delhi 3. Sharma, J.K, Business Mathematics- Theory & Applications, Ane BooksPvt. Ltd. 4. TrivediKashyap, TrivediChirag, Business Mathematics, DorlingKindersley (India), Pvt. Ltd. 5. S.M. Shukal, Business Mathematics,SahityaBhawanPublications.

5 MAM -104 Environment management Course Objective: To sensitize management studies about environmental issues and howthey impact management of organizations. UNIT-I INTRODUCTION TO ENVIRONMENT MANAGEMENT:Environment Management Concepts & fundamental s.naturalresources-renewable and non renewablere sources; Associated problems. Role of an individual in conservation of naturalresources, Sustainable development.environmental Conflicts. UNIT-II ECOSYSTEM & BIODIVERSITY CONCEPTS:Concept of an Ecosystem, Ecosystem degradation, IndustrialEcology and Recycling Industry. Environmental ManagementSystem : ISO Biodiversity concept: BiodiversityManagement, Role of Biodiversity in trade. UNIT-III ENVIRONMENT POLLUTION & WASTE MANAGEMENT: Air, Water, Land & Waste Management: Introduction, Impact onhealth, environment and industry, Measures of control, Individualcontribution. Green House Effect, Global Warming, Acid Rain, RainWater Harvesting, Ozone Layer depletion. Trade in wastes. UNIT-IV SOCIAL ISSUES AND ENVIRONMENTConstruction of dams: problems and concerns of rehabilitation ofaffected people; Environmental ethics-issues and possiblesolutions, resource consumption patterns and need for equitableutilization; Equity disparity in western and eastern countries;urban and rural equity issues; Concept of Bio ethics. UNIT-V ENVIRONMENT LEGISLATION &INSTITUTIONS: Environmental (protection) Act, The water (prevention and controlof Pollution); Issues involved in enforcement of environmentallegislations; EnvironmentalAuditing; Central Pollution Control Boards, State Pollution ControlBoards, Local Bodies. RECOMMENDED BOOKS 1. N K Uberoi Environment management, Excel Books, New Delhi. 2. BalaKrishnamoorthy, Environmental Management Prentice Hall India. 3. Pandey, G. N.- Environment Management, Vikas Publishing House, NewDelhi, Mohanty, S. K.- Environmental & Pollution Law Manual, Universal LawPub., New Delhi 1996.

6 MAM -105 Computer Applications Course Objective: The objective of the course is to make the students understand thebasics of computer and its applications. UNIT-I INTRODUCTION TO COMPUTERS:History, Classification of Computers; Basic anatomy: Hardwareand Software, Memory, Input/Output devices; Operating System,Types of Operating Systems. UNIT-II USE OF MS-OFFICE:Basics of MS-Word: Basics, Documentation preparation,formatting and Tables, Basics of MS Excel: Referencing, Formulas,Functions, Charts; Basics of PowerPoint: Making slides, Views,Slide show, MS access. UNIT-III INTRODUCTION TOTALLY: Creation of company, ledger, accounting entries, preparation of balance sheet UNIT-IV UNDERSTANDING COMPUTER NETWORKS:Uses and Benefits of computer networks; Types of computernetworks; Communication modes; Communication media; Analogand digital signals; Serial and parallel transmission. UNIT-V INTERNET:Concepts, Internet Protocol Addresses, WWW Pages & Browsing,Internet Applications, E- mail. Ecommerce, Models andapplications of Ecommerce, Security: Virus, Antivirus, Firewall RECOMMENDED BOOKS: 1. Sinha, P. K.: Computer Fundamentals, 3rd ed., BPB Publications, NewDelhi. 2. Saxena, Computer Applications in Management, Vikas Publishing House,New Delhi 3. Rajaraman, V. (2004), Introduction to Information Technology.PHI. 4. Ram, B. (2003). Computer Fundamentals. New Age Publications 5.Computer Applications Thakur Publishers Bhopal