Innovating Data Center Management through ServiceNow & Energy Management Systems Integration Kevin Jarcho & Ron Ford The Kemtah Group May 4, 2015
|
|
- Rolf Higgins
- 8 years ago
- Views:
Transcription
1 Innovating Data Center Management through ServiceNow & Energy Management Systems Integration Kevin Jarcho & Ron Ford The Kemtah Group May 4, 2015
2 Who is Kemtah? Kemtah Strategic Business Units (SBU s) Niche IT Managed Services company across 26 States Core competency is IT Transformation and Managed Services We specialize in complex Scientific and Health environments We work in federated environments that require a higher level of customer focus, innovation and value add. Science & Engineering Department of Energy Commercial Engineering National Laboratories Military Laboratories NASA Healthcare Pharmaceutical Long Term Healthcare Military Health National Institutes of Health (NIH) Health & Human Services (HHS)
3 Our DOE / NNSA Work Office of Environmental Management: Program/Project Management; Systems/Software development, engineering & maintenance; Drupal iportal design/development; Earned Value Management. HQ & Field. OCIO IM60: Class/unclass IT/cyber support to IM 60 Data Center (AHE) management & operations; Cloud planning/migration; Mobility solutions/development; Sustainability; ServiceNow Implementation; Drupal (iportal) design/development; & Telecom, DOE Transformation Program EERE: Sustainability and Mobile Apps development SPO: Sustainability (SW Dev) EIA: Sustainability Office of Science: Sustainability National Laboratories SNL IT Support Contract: ~150 Kemtah IT/cyber services and support personnel supporting entire SNL reservation (>13K users/20k systems class/unclass), including Alb, Sandia Livermore, NSS, and DC SNL Extended Enterprise Contract: Software/systems design, development and maintenance PNNL: Sustainability; ITSM implementation SRS/SRNL: Provide apps development & maintenance on EM systems ORNL: ITSM assessment/implementation LANL: ITSM LLNL: ServiceNow Implementation FERMILab: Infrastructure managed services, Enterprise Architecture Argonne: ServiceNow ITSM analysis/process improvement, IT Services, VTC as a Service INL: ITSM Assessment/ITSM Transformation/ServiceNow Implementation NSC (KCP): Managed Services NNSA HQ: Architecture team for 2NV/RightPath (SustainIT) NNSA Office of Secure Transportation: Class/unclass IT O&M; Cyber Security; software design, development, support & maint NNSS (former NTS): Staff aug for a wide array of IT support personnel
4 Kemtah in DOE
5 Problems that EnergyNow SM Addresses for Organizations Reducing energy costs Resolving energy irregularity problems in IT devices Simplifying use of data center or energy management tools Offering energy consumption visibility to management Fulfilling FITARA / FDCCI requirements Managing IT devices through a single system of record to access data / information Providing data center best practices and processes to track the implementation of these improvements Determining the return on investment from data center improvements
6 How Will EnergyNow SM Solve These Problems? What are the Benefits? Dashboards & pre built reports Automation thru business rules Data Center Profiler (DC Pro) tool Data center shared services management Project management Incident management Problem management Change management Server Utilization Effectiveness (SUE) and Power Usage Effectiveness (PUE) metrics Data center TCO calculations and modeling Energy demand response costing Configuration management database integration Virtualization and capacity planning Visibility Reliability Security Cost Savings Risk Management / Avoidance Operational Efficiencies Governance
7 EnergyNow SM and FITARA / FDCCI Implementation Requirements Federal Information Technology Acquisition Reform Act (FITARA) Supports annual and multiyear planning, budgeting, execution, reporting, management, governance and oversight functions by CIOs Allows for cost, schedule, and performance data for each IT investment designated as major Portfolio Review and Federal Data Center Consolidation Initiative (FDCCI) Provides a process by which the DOE CIO can review IT investment portfolios to reduce: Duplication and waste Consolidate acquisition and management functions Increase cost savings Offers quarterly and annual reports, required by Congress, that demonstrate cost savings and reductions Improve data center consolidation and optimization strategies
8 EnergyNow SM Demo EnergyNow SM Dashboard DC Pro Incident / Problem Trend Analysis
9 Questions
10 Future EnergyNow SM Enhancement Phases Phase 3 Improved Dashboard Functionality and Use Applications TCO Device Model Replacement Cost Modeling Energy Demand Response Costing Phase 4 Virtualization and Capacity Planning Quarterly and Annual Cost Savings and Reductions Reports Phase 5 Risk Management Interface
Structuring Information Management (IM) around a Service Centric Framework. Date: 6th May 2015. www.inl.gov. Ian Mckirdy
Structuring Information Management (IM) around a Service Centric Framework Date: 6th May 2015 www.inl.gov Ian Mckirdy Information Management (IM) Service Management Approach to Service Portfolio and Service
More informationBuilding YOURcloud: The Federal Government s first Secure Hybrid Community Cloud
Building YOURcloud: The Federal Government s first Secure Hybrid Community Cloud Anil Karmel, Deputy Chief Technology Officer National Nuclear Security Administration A Partnership between the Office of
More information1.4 PUE The New Mandate for Federal Data Center Energy Efficiency. Strategic Sustainability Performance Plan (SSPP)
1.4 PUE The New Mandate for Federal Data Center Energy Efficiency Strategic Sustainability Performance Plan (SSPP) Outline What are the Requirements? What are the Challenges? Resources & Tools Summary
More informationData Center Optimization Plan. Federal Data Center Consolidation Initiative Public Release 9.30.11
Data Center Optimization Plan Federal Data Center Consolidation Initiative Public Release 9.30.11 Federal Data Center Consolidation Initiative Department of Energy Data Center Optimization Plan Public
More informationFEDERAL UTILITY PARTNERSHIP WORKING GROUP SEMINAR April 22-23, 2015 Nashville, TN
FEDERAL UTILITY PARTNERSHIP WORKING GROUP SEMINAR April 22-23, 2015 Nashville, TN Data Centers New Market For Performance Contracting Jake Wooley IT Program Manager, OCIO Agenda Situational Awareness Opportunities
More informationCLOUD MANAGED SERVICES FRAMEWORK E-BOOK
CLOUD MANAGED SERVICES FRAMEWORK E-BOOK TABLE OF CONTENTS 1 Introduction 2 2 Operational Insight 3 3 Cloud Management Process Control 4 4 Infrastructure, Application & Data Security 5 5 Continuous Improvement
More informationU.S. Department of Energy Office of Inspector General Office of Audits and Inspections
U.S. Department of Energy Office of Inspector General Office of Audits and Inspections Audit Report Efforts by the Department of Energy to Ensure Energy-Efficient Management of Its Data Centers DOE/IG-0865
More informationCloud Architecture and Mobility
Cloud Architecture and Mobility Anil Karmel, NNSA M&O Chief Technology Officer RightPath Chief Architect A Partnership between the Office of the Chief Information Officer and the National Nuclear Security
More informationUnlock the code IT Asset Management
HP Software: Apps meet Ops 2015 Unlock the code IT Asset Management Luc Landuyt/ April 2 nd, 2015 Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to
More informationIT Service Management
IT Service Management Bi-Monthly Awareness Building 9/9/11 1 IT Service Management FY12 Goals As a result of: 2011 Process Maturity Assessment ITSM Steering Committee Input Requirements of other OCIO Blue
More informationNNSA s Risk-Based Nuclear Security Enterprise-wide Facility Disposition Program 14108
NNSA s Risk-Based Nuclear Security Enterprise-wide Facility Disposition Program 14108 ABSTRACT Deborah Couchman-Griswold, Jefferson Underwood, PMP National Nuclear Security Administration, Office of Infrastructure
More informationINFORMATION TECHNOLOGY REFORM
United States Government Accountability Office Report to Congressional Requesters September 2015 INFORMATION TECHNOLOGY REFORM Billions of Dollars in Savings Have Been Realized, but Agencies Need to Complete
More informationMinder. simplifying IT. All-in-one solution to monitor Network, Server, Application & Log Data
Minder simplifying IT All-in-one solution to monitor Network, Server, Application & Log Data Simplify the Complexity of Managing Your IT Environment... To help you ensure the availability and performance
More informationMetricus for ServiceNow
represents the integration of Metricus a cloud platform for IT Performance Measurement and ServiceNow a leading cloud-based provider of IT service Management. By leveraging Metricus as an integrated, seamless
More informationDoing Business with the National Nuclear Security Administration
Doing Business with the National Nuclear Security Administration Gary G. Lyttek, NNSA Business Source Manager Our Mission To support the National Nuclear Security Administration s s goal of strengthening
More informationU.S. Nuclear Regulatory Commission
U.S. Nuclear Regulatory Commission 2011 Data Center Consolidation Plan and Progress Report Version 2.0 September 30, 2011 Enclosure Contents 1 Introduction... 2 2 Agency Goals for Data Center Consolidation...
More informationSTATEMENT OF SYLVIA BURNS CHIEF INFORMATION OFFICER U.S. DEPARTMENT OF THE INTERIOR BEFORE THE
STATEMENT OF SYLVIA BURNS CHIEF INFORMATION OFFICER U.S. DEPARTMENT OF THE INTERIOR BEFORE THE HOUSE COMMITTEE ON OVERSIGHT AND GOVERNMENT REFORM SUBCOMMITTEE ON INFORMATION TECHNOLOGY AND SUBCOMMITTE
More informationSession 2: The Business Value of Software License Optimization and ITSM Integration. David Reis, Senior Software Consultant BMC Software
Session 2: The Business Value of Software License Optimization and ITSM Integration David Reis, Senior Software Consultant BMC Software Transforming the Digital Enterprise Benefits of Software License
More information8 Tips for Winning the IT Asset Management Challenge START
Tips for Winning the IT Asset Management Challenge START A successful IT Asset Management (ITAM) program can help you lower your costs and increase your asset utilization. You benefit by avoiding unplanned
More informationSTATEMENT OF. Dr. David McClure Associate Administrator Office of Citizen Services and Innovative Technologies General Services Administration
STATEMENT OF Dr. David McClure Associate Administrator Office of Citizen Services and Innovative Technologies General Services Administration BEFORE THE HOUSE COMMITTEE ON OVERSIGHT AND GOVERNMENT REFORM
More informationITSM IN TODAY S SERVICE- BASED IT OPERATIONS
WHITE PAPER ITSM IN TODAY S SERVICE- BASED IT OPERATIONS ITSM Enables Enhanced Service Management 1 Table of Contents SECTION PAGE New Technology Necessitates New Methods of Support 3 IT as a Utility 3
More informationUptime Institute Network Top 10 Data Center Technology Priorities for 2013. Vice President, Global Director
Uptime Institute Network Top 10 Data Center Technology Priorities for 2013 Anton Hios Vice President, Global Director Uptime Institute Network Tony Ulichnie Vice President Uptime Institute Network About
More informationOptimizing the Data Center for Today s Federal Government
WHITE PAPER: OPTIMIZING THE DATA CENTER FOR TODAY S FEDERAL......... GOVERNMENT............................... Optimizing the Data Center for Today s Federal Government Who should read this paper CIOs,
More informationStatement of Danny Harris, Ph.D. Chief Information Officer U.S. Department of Education
Statement of Danny Harris, Ph.D. Chief Information Officer U.S. Department of Education Before the U.S. House Oversight and Government Reform Committee Hearing on Agency Compliance with the Federal Information
More informationThe role of IT and ITIL is changing. A revolution is underway.
The role of IT and ITIL is changing. A revolution is underway. Paul Thomason Biography -Paul Thomason Qualified as an ITIL Expert and certified trainer Worked for over 20 years focused specifically on
More informationDelivering Cost Effective IT Services
M2 Technology Delivering Cost Effective IT Services Defense agencies have been directed to move towards cloud and shared service models by the Federal Data Center Consolidation Initiative (FDCCI), the
More informationEnterprise Continuous Monitoring Bridging Shared Services, Clouds, and In-House Solutions
Enterprise Continuous Monitoring Bridging Shared Services, Clouds, and In-House Solutions Benjamin Bergersen Certified in the Governance of Enterprise IT - CGEIT Certified Information Systems Security
More informationWhat s new in AM 9.30 Accelerating business outcomes
What s new in AM 9.30 Accelerating business outcomes AGENDA HP Asset Manager overview Relevant Trends and Improvements What s new in AM 9.30 ASSET MANAGER AND HP SOFTWARE PORTFOLIO Industry s most comprehensive
More informationSECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT Article C.1 Introduction This contract is intended to provide IT solutions and services as
SECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT Article C.1 Introduction This contract is intended to provide IT solutions and services as defined in FAR 2.101(b) and further clarified in the Clinger-Cohen
More informationDATA CENTER CONSOLIDATION. Reporting Can Be Improved to Reflect Substantial Planned Savings
United States Government Accountability Office Report to Congressional Requesters September 2014 DATA CENTER CONSOLIDATION Reporting Can Be Improved to Reflect Substantial Planned Savings GAO-14-713 September
More informationIT Operations Management. Intelligent. Integrated. Innovative.
IT Operations Management Intelligent. Integrated. Innovative. Who We Are We are Symphony SUMMIT. We offer intelligent, integrated, and innovative solutions for managing IT operations. Our mantra is to
More informationSaaS the new normal. Service-now.com, Terry Brown
SaaS the new normal Service-now.com, Terry Brown Discussion Points Undeniable evolution What is SaaS? How can you benefit from SaaS Creating an ITSM solution at John Maneely Company Business drivers affecting
More informationSeKON Enterprise, Inc. August 2012
SeKON Enterprise, Inc. August 2012 Company Overview Company Overview With over 15 years of experience, we are a trusted partner to government, with customers that include: Department of Health and Human
More informationU.S. Department of Housing and Urban Development Data Center Consolidation Plan
U.S. Department of Housing and Urban Development Data Center Consolidation Plan FY12 Final Plan September 30, 2011 1 P a g e TABLE OF CONTENTS DOCUMENT INFORMATION TABLE OF CONTENTS... 2 TABLE of TABLES...
More information2015 ANNUAL REPORT CHIEF INFORMATION OFFICER UNIVERSITY OF VIRGINIA
Summary In FY2014-15, goals for the CIO areas were aligned around two areas: the Cornerstone Plan (particularly Pillar V, Organizational Excellence, and Pillar II, Research Infrastructure and Services)
More informationMEMORANDUM FOR THE HEADS OF DEPARTMENTS AND AGENCIES
EXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF MANAGEMENT AND BUDGET WASHINGTON, D. C. 2.0503 October 16, 2015 M-16-02 MEMORANDUM FOR THE HEADS OF DEPARTMENTS AND AGENCIES FROM: Anne E. Rung Administrator
More informationIT Service Catalog. Awareness Session for. C harles Williams IT Strategy Practice Leader WWW.KEDARit.C O M
IT Service Catalog Awareness Session for C harles Williams IT Strategy Practice Leader WWW.KEDARit.C O M Agenda Introductions and Welcome O bjectives, C hallenges, and Takeaways What is an IT Service C
More informationEXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF MANAGEMENT AND BUDGET WASHINGTON, D.C. 20503 March DD, 2016
EXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF MANAGEMENT AND BUDGET WASHINGTON, D.C. 20503 March DD, 2016 M-16-NN MEMORANDUM FOR HEADS OF EXECUTIVE AGENCIES FROM: SUBJECT: Tony Scott Federal Chief Information
More informationPatent Public Advisory Committee Meeting. OCIO Update
Patent Public Advisory Committee Meeting OCIO Update John B. Owens II Chief Information Officer September 27, 2012 USPTO Seal IT INFRASTRUCTURE IMPROVEMENT PORTFOLIO - ROAD MAP The Business Problem [In
More informationDOE s Fuel Cycle Technologies Program - An Overview
DOE s Fuel Cycle Technologies Program - An Overview William Boyle Director, Used Fuel Disposition R & D (NE-53) Office of Nuclear Energy U.S. Department of Energy ECA Las Vegas, Nevada Agenda Program Mission
More informationSTATEMENT BY DAVID DEVRIES PRINCIPAL DEPUTY DEPARTMENT OF DEFENSE CHIEF INFORMATION OFFICER BEFORE THE
STATEMENT BY DAVID DEVRIES PRINCIPAL DEPUTY DEPARTMENT OF DEFENSE CHIEF INFORMATION OFFICER BEFORE THE HOUSE OVERSIGHT AND GOVERNMENT REFORM COMMITTEE S INFORMATION TECHNOLOGY SUBCOMMITTEE AND THE VETERANS
More informationReport via OMB s Integrated Data Collection (IDC), https://community.max.gov/x/lhtgjw 10
EXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF MANAGEMENT AND BUDGET WASHINGTON, D.C. 20503 June 2, 2016 M-16-12 MEMORANDUM FOR THE HEADS OF DEPARTMENTS AND AGENCIES FROM: Anne E. Rung United States Chief
More informationService Orchestration
June 2015 Service Orchestration Infos and Use Cases Falko Dautel Robert Thullner Agenda + Overview + Use Cases & Demos VM Provisioning with ServiceNow Employee Onboarding + Summary + Questions & Answers
More informationAPPENDIX 2A.1 TO SCHEDULE 2A Revision 1
ATTACHMENT E APPENDIX 2A.1 TO SCHEDULE 2A Revision 1 IT SERVICE MANAGEMENT AND LIFE CYCLE MANAGEMENT TOOLS for COUNTY This is Appendix 2A.1 (IT Service Management and Life Cycle Services Tools) to the
More informationMigration Planning and Execution:
WHITE PAPER: FDCCI INDUSTRY DAY MIGRATION PLANNING AND EXECUTION Migration Planning and Execution: CA Technologies Services for Effective Data Center Consolidation SEPTEMBER 2011 Table of Contents Executive
More informationAtrium Discovery for Storage. solution white paper
Atrium Discovery for Storage solution white paper EXECUTIVE SUMMARY As more IT systems are deployed that depend on storage infrastructure to provide business services, and with the adoption of technology
More informationSECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
PAGE 6 of 51 SECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT Article C.1 Statement of Work This contract is designed to permit the Institutes and Centers (ICs) of NIH, the Department of Health and
More informationSe i o Pricing Document
Se i o Pricing Document This document details pricing structures and policies for ServiceNow. It includes information on the ServiceNow pricing model for standard packages as well as all options and add---ons.
More informationSECTION A: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
SECTION A: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT Article A.1 Introduction This contract is intended to provide IT solutions and services as defined in FAR 2.101(b) and further clarified in the Clinger-Cohen
More informationFederal Data Center Consolidation Initiative (FDCCI)
Federal Data Center Consolidation Initiative (FDCCI) Final Data Center Consolidation Plan U. S. Office of Personnel Management Office of the Chief Information Officer Update 9/30/2011 1 Introduction...
More information70-246: Monitoring and Operating a Private Cloud with System Center 2012
70-246: Monitoring and Operating a Private Cloud with System Center 2012 Module 01 - System Center 2012 Lesson 1: What is System Center 2012? Suite of Components Operations Manager Configuration Manager
More informationCollaboration for Big Data, Business Intelligence, and Mobile Initiatives
Collaboration for Big Data, Business Intelligence, and Mobile Initiatives Valeh Nazemoff, Acolyst Sr. Vice President Session Code BI01 Speaker Bio Specializing in enterprise business performance management
More informationNext Steps for Federal Data Center Consolidation Initiative
Next Steps for Federal Data Center Consolidation Initiative Presented to: GDI Conference April 28 2011 Creating Value, Delivering Results 2011 eglobaltech Incorporated. Tech, Inc. All rights reserved.
More informationDepartment of Information and Technology Management
INFOTEC Overview Department of Information and Technology Management Introduction The Information and Technology Management Department (INFOTEC) is responsible for providing modern, secure, fit for purpose
More informationStrategic Plan OCIO. Vision, Leadership and Commitment. energy.gov/cio FY 2012 - FY 2017. Enabling the Future through Technology and Information
OCIO FY 2012 - FY 2017 Strategic Plan Vision, Leadership and Commitment Enabling the Future through Technology and Information View online at energy.gov/cio Innovation. Transformation. Sustainability.
More information"Service Lifecycle Management strategies for CIOs"
"Service Lifecycle strategies for CIOs" Ralf Hart, Sales Manager CEE Europe FrontRange Solutions 10th December 2008 Agenda FrontRange Solutions The challenges the IT community faces What is the solution?
More informationManaging the Challenges of Cloud Management November 7, 2013
Copyright 2013 Vivit Worldwide Managing the Challenges of Cloud Management November 7, 2013 Brought to you by Copyright 2013 Vivit Worldwide Hosted by Mihai Grigorescu Vivit Chapter Leader South Africa
More informationCompany Background EMAGINED SECURITY. 2014 All rights reserved. www.emagined.com
Company Background Emagined Security, a privately owned and operated company, has been helping organizations with their security needs with an excellent track record of success since 2002. The company
More informationStrategic Plan Network Optimization & Transport Services 2013-2018
Strategic Plan Network Optimization & Transport Services 2013-2018 Office of the Chief Information Officer National Oceanic and Atmospheric Administration United States Department of Commerce Version 2.0
More informationAudit of the Data Center Consolidation Initiative at NARA. OIG Draft Audit Report No. 12-09. May 10, 2012
Audit of the Data Center Consolidation Initiative at NARA OIG Draft Audit Report No. 12-09 May 10, 2012 Table of Contents Executive Summary... 3 Background... 4 Objectives, Scope, Methodology... 7 Audit
More informationThe World of IT Financial Management
The World of IT Financial June 20-24 St. Louis, MO IT Asset Best Practices Seminar Dilbert on Cloud Decision-Making 3 What experience do we have in the room? Name Company / Agency How many years experience
More informationMicrosoft Private Cloud
Microsoft Private Cloud Lorenz Wolf, Solution Specialist Datacenter, Microsoft SoftwareOne @ Au Premier Zürich - 22.03.2011 What is PRIVATE CLOUD Private Public Public Cloud Private Cloud shared resources.
More informationAllstate Getting Much More from Its IT Services with ServiceNow Cloud-Based IT Service Management Solution
IDC ExpertROI SPOTLIGHT Allstate Getting Much More from Its IT Services with ServiceNow Cloud-Based IT Service Management Solution Sponsored by: ServiceNow Matthew Marden March 2015 Overview The Allstate
More informationSummit Platform. IT and Business Challenges. SUMMUS IT Management Solutions. IT Service Management (ITSM) Datasheet. Key Benefits
Summit Platform The Summit Platform provides IT organizations a comprehensive, integrated IT management solution that combines IT service management, IT asset management, availability management, and project
More informationNATIONAL INITIATIVE FOR CYBERSECURITY EDUCATION SAN DIEGO, CA
NATIONAL INITIATIVE FOR CYBERSECURITY EDUCATION SAN DIEGO, CA Dr. Aurelia T. Williams, NSU Ms. Kamilah Brown, CCSD Mr. Ronald Williams, DTC Mr. Tony Baylis, LLNL November 3, 2015 Who Are We? A collaborative
More informationThe business case for managed next generation firewalls. Six reasons why IT decision makers should sit up and take notice
The business case for managed next generation firewalls Six reasons why IT decision makers should sit up and take notice THREATWATCH Cyber threats cost the UK economy 27 billion pounds a year 92 percent
More informationSoftware Defined Hybrid IT. Execute your 2020 plan
Software Defined Hybrid IT Execute your 2020 plan Disruptive Change Changing IT Service Delivery Cloud Computing Social Computing Big Data Mobility Cyber Security 2015 Unisys Corporation. All rights reserved.
More informationManaged Services. Business Intelligence Solutions
Managed Services Business Intelligence Solutions Business Intelligence Solutions provides an array of strategic technology services for life science companies and healthcare providers. Our Managed Services
More informationCloud Services The Path Forward. Mr. Stan Kaczmarczyk Acting Director - Strategic Solutions and Security Services FAS/ ITS, GSA
Cloud Services The Path Forward Mr. Stan Kaczmarczyk Acting Director - Strategic Solutions and Security Services FAS/ ITS, GSA November 1, 2012 Agenda Integrated Technology Services (ITS) Cloud Acquisition
More informationRamco Cloud for Connected Enterprise RACE
Ramco Cloud for Connected Enterprise RACE There is an Ecosystem around every Enterprise Dealers Sub-Dealers Retailers Franchisee Distributors Wholesalers Service Centres Channels Suppliers Manufacturing
More informationDOE Joint ICAM Program - Unclass & Secret Fabrics
DOE Joint ICAM Program - Unclass & Secret Fabrics GSA Federal ICAM Day, 16 April 2014 Mr. Frank Husson & Mr. Rich Tannich Unclassified Agenda Unclassified Initiative Mr. Frank Husson will share DOE s vision
More informationOrchestrated IT in Action.
Orchestrated IT in Action. Julian Fish Chief Product Owner, Serena October 2012 Agenda Overview Orchestrated IT Overview Dashboard Overview & Demonstration Development Manager Overview & Demonstration
More informationDoD CIO ITSM Overview Enterprise Architecture Conference
DoD CIO ITSM Overview Enterprise Architecture Conference April 14, 2011 Barbara McCain Enterprise Architecture & Infrastructure DoD CIO Barbara.McCain@osd.mil What is IT Service Management (ITSM)? ITSM
More informationFY 2017 CONGRESSIONAL BUDGET JUSTIFICATION DOL IT MODERNIZATION
FY 2017 CONGRESSIONAL BUDGET JUSTIFICATION DOL IT MODERNIZATION This page is intentionally left blank. DOL IT MODERNIZATION TABLE OF CONTENTS Appropriation Language... 1 Amounts Available for Obligation...
More informationEPA Classification No.: CIO 2123.0-P-01.1 CIO Approval Date: 06/10/2013 CIO Transmittal No.: 13-003 Review Date: 06/10/2016
Issued by the EPA Chief Information Officer, Pursuant to Delegation 1-84, dated June 7, 2005 CONFIGURATION MANAGEMENT PROCEDURE 1 PURPOSE The purpose of this procedure is to describe the process EPA Program
More informationStruxureWare. How to reconcile efficiency and availability in a virtualized data center. for data centers
How to reconcile efficiency and availability in a virtualized data center TM StruxureWare for data centers Soeren Brogaard Jensen 27th of October 2011 Vilnius, Litauen Schneider Electric the global specialist
More informationThe New Style of IT. Rob McMahon. Director Cloud Computing HP General Western Europe
The New Style of IT Rob McMahon Director Cloud Computing HP General Western Europe Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without
More informationCIO-SP3 Service areas NIH Chief Information Officers-Solutions & Partners
CIO-SP3 Service areas NIH Chief Information Officers-Solutions & Partners PwC Contents Page 1 IT Services for Biomedical Research and Healthcare 2 Chief Information Officer (CIO) Support 3 5 3 Imaging
More informationiworks healthcare Managed IT services
iworks healthcare Managed IT services SunGard s iworks HEALTHCARE: Managed IT Services Organizations around the globe face an array of critical issues in today s business environment. Economic conditions
More informationCamille Alberico, Sr Manager Eclipse Support Chris Orr, VP Customer Support Strategy
Camille Alberico, Sr Manager Eclipse Support Chris Orr, VP Customer Support Strategy 1 Monday, September 14 Tuesday, September 15 4:40 5:30 pm 2:10 3:00 pm FORWARD-LOOKING STATEMENTS: This Presentation
More informationDOE-IM Conference. Federated Data Sharing to Support Distributed Incident Response. Kevin Nauer Neale Pickett Christopher Nebergall
Federated Data Sharing to Support Distributed Incident Response DOE-IM Conference Kevin Nauer Neale Pickett Christopher Nebergall Sandia National Laboratories is a multiprogram laboratory managed and operated
More informationStuart Berman, CEO Jeda Networks September, 2013
Stuart Berman, CEO Jeda Networks September, 2013 Emerging Cloud model Resource pooling, dynamic allocation of resources, multi-tenant, software deployments/automation/management Consumer cloud companies
More informationSAP Solution Manager Usage Rights focus topic: ITSM. SAP AGS - Solution Management 2014
SAP Solution Manager Usage Rights focus topic: ITSM SAP AGS - Solution Management 2014 Simplification and expansion SAP Our mission: Simplified usage rights, easy to understand and beneficial for our customers
More informationSolutions to Trust. NEXThink V5 What is New?
Solutions to Trust NEXThink V5 What is New? HIGHLIGHTS What is New? ITSM: IT services analytics in real-time Analytics and product usability Security Analytics for all web & cloud applications Product
More informationITSM 101. Patrick Connelly and Sandeep Narang. Gartner. www.it.ufl.edu
ITSM 101 Patrick Connelly and Sandeep Narang Gartner 1 IT Service Management 101 Agenda What is IT Service Management? Why is IT Service Management Important? Speaking a Common Language: Overview of Key
More informationSECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
PAGE 6 of 52 SECTION C: DESCRIPTION/SPECIFICATIONS/WORK STATEMENT Article C.1 Statement of Work This contract is designed to permit the Institutes and Centers (ICs) of NIH, the Department of Health and
More informationMeasures and Metrics for PMO Success
Project Management Office Summit Measures and Metrics for PMO Success Jim Kendrick, PMP, CMC President and Practice Leader 2009 P2C2 Group, Inc. kendrick@p2c2group.com 301-942-7985 Also See Related Blog
More informationCONTACT LIST Records Management Field Officers (RMFOs)
Ames Lab Tehan, Amy Ames Federal Ames, IA 630-252-3721 ajotehan@ameslab.gov ANL Martin, Mary L. Argonne National Contractor Germantown, MD 630-252-3721 mmartin@anl.gov BHSO Nekulak, Kim Brookhaven Site
More informationDatacenter Efficiency
EXECUTIVE STRATEGY BRIEF Operating highly-efficient datacenters is imperative as more consumers and companies move to a cloud computing environment. With high energy costs and pressure to reduce carbon
More informationHHS IT challenges and requirements
OFFICE OF THE CHIEF INFORMATION OFFICER DEPARTMENT OF HEALTH AND HUMAN SERVICES U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES HHS IT challenges and requirements Frank Baitman Chief Information Officer U.S.
More informationService Integration and Management:
Service Integration and Management: SIAM ebonding with Kinetic Data Solutions This document outlines how service providers can develop and execute an effective SIAM strategy by leveraging Kinetic Data
More informationHow To Monitor Hybrid It From A Hybrid Environment
IT Monitoring for the Hybrid Enterprise With a Look at ScienceLogic Perspective 2012 Neovise, LLC. All Rights Reserved. Report Published April, 2015 Hybrid IT Goes Mainstream Enterprises everywhere are
More informationData Consolidation and Application Optimization (DCAO) Organization
Data Consolidation and Application Optimization (DCAO) Organization 11 February 2015 Presented to: DON CIO IT Conference San Diego Convention Center Mr. John Pope DCAO Director Space and Naval Warfare
More informationHybrid ITSM Because Having Only One Option Isn t An Option
Hybrid ITSM Because Having Only One Option Isn t An Option FrontRange Solutions 5675 Gibraltar Drive, Pleasanton, CA 94588 800.776.7889 and +1 925.398.1800 www.frontrange.com For more than 20 years, FrontRange
More informationwww.pwc.com Developing a robust cyber security governance framework 16 April 2015
www.pwc.com Developing a robust cyber security governance framework 16 April 2015 Cyber attacks are ubiquitous Anonymous hacker group declares cyber war on Hong Kong government, police - SCMP, 2 October
More informationGAO DATA CENTER CONSOLIDATION. Strengthened Oversight Needed to Achieve Cost Savings Goal. Report to Congressional Requesters
GAO United States Government Accountability Office Report to Congressional Requesters April 2013 DATA CENTER CONSOLIDATION Strengthened Oversight Needed to Achieve Cost Savings Goal GAO-13-378 April 2013
More informationManaged Cloud Services
Managed Services From Data Centre to Managed Public Traditional data centre Virtual Data Centre In-house Dedicated External Multi-tenant External Managed Public Consulting approach: Breakdown of Business
More informationHuawei Cloud Data Center Solution
Huawei Cloud Data Center Solution Copyright Huawei Technologies Co., Ltd. 2015. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior
More informationService Automation to implement and operate your Cloud initiatives
Service Automation to implement and operate your Cloud initiatives Pierre AESCHLIMANN Principal Solution Consultant (EMEA Global Accounts) BMC Software ! Request, change, and support business services!
More informationMeasurable Improvements in E-Business Suite Application Management with OEM 12c
Measurable Improvements in E-Business Suite Application Management with OEM 12c January 29, 2014 Copyright 2014. Apps Associates LLC. 1 Welcome Julian Troake Marketing Director Apps Associates LLC Copyright
More information