elite (n) eɪˈliːt a select group that is superior in terms of ability or quali es to the rest of a group or society. Elite

Transcription

1 Experience Elite.

2 elite (n) eɪˈliːt a select group that is superior in terms of ability or quali es to the rest of a group or society. Elite C O N C I E R G E

3 Elite Concierge Services Ltd is a venture of Club Concierge who has over two decades expertise of providing personalized concierge services across the globe. There are many things that disturb an employee during his working hours: old parents at home, pending bills payment, painful chores, tickets to book; the list is endless. Elite Concierge is here to tackle all of them!!! Our personalized concierge services takes the stress off your employee, transforms and motivates your human capital to ensure greater employee loyalty, retention, quality productive output and hence better bottom line. Elite. Our services among others include home care, travel, food and dining out, health and beauty, shopping, running errands, essential paper works etc. Testimonies from our global clients like IBM, Accenture, Google, Airtel, Samsung proves our track record. We look forward to hearing from you to discuss further on this interesting proposal (as low as N100 per day!!!) aimed at ultimate level of memorable employee engagement.

4 Features Exclusive Offers Even with everyday challenges, one needs a little extra support. That s why we have that perfect complimentary concierge who can handle the life s mundane yet important things, bliss and peace will always be on your mind. At Elite Concierge we have professionals who are trained to do that, 24 hours a day just to make sure you save valuable time. From a simple bill payment to be done, to refilling a gas cylinder or fixing a leaking faucet; we promise to make things happen. Special prices with leading builders nationally for upcoming projects Privileges and preferred pricing for home suppliers. Home Care.

5 Features Fully integrated GDS Booking System Access to over hotels around the world Instant Airline, Rail, Bus and Cruise bookings End to End travel service capabilities Travel. Exclusive Offers Lowest price guarantee at over hotels worldwide. Save up to 70% through Expedia Complementary reviews and recommendations of any destination through Trip Advisor Access instant thousands of sightseeing and day trips at preferred prices at over destinations globally through Viator Global Car reservations with 550 leading and independent car rental providers in 175 countries with Cartrawler

6 Features Exclusive Offers We have inside connections with all the best clubs and sporting organizations. This will help us in getting you that special VIP access to the front-row seats and box office tickets. We are experts at giving you the best access to the best sporting events in the world. Not to forget the tickets for that favourite show, concert or the Symphony, even after a complete sell out of the tickets. Front row accesses across the globe Access to the best party planners across the country VIP and Corporate Hospitality at all premier global events around the world Leisure & Entertainment

7 Features Exclusive Offers From family-style to five-star restaurants, your Concierge can assist with all your dining requests in your city, country or internationally. Simply ask us to make reservations, provide recommendations or take care of your other dining needs. We're at your service. Bon appétit Complimentary access to the latest restaurant ratings and reviews. Dining reservations at restaurants across the world Night Clubs and Bars Food & Dining

8 Features Exclusive Offers In a world that provides enough stress and trauma, a healthy mind and body is the only solution for survival to help you cope and overcome stress and live a healthy lifestyle, your Health and Wellness concierge provides you enviable services to live healthy and happy Access to doctors and health providers around the country. Special benefit and offers from health clubs nationwide Health & Beauty

9 Features Exclusive Offers Over the years we have fostered and partnered with all the leading luxury brands and famous retailers, all with an aim to provide the most luxurious goods to our members. The result is a perfect unison, where we help you locate and provide that special item in the market and have it sent to you, Gift Wrapped, all the way to your home. Our concierge are the best in this business. Personal shopper services Shopping privileges Featured stores : monthly/weekly/daily deals Shopping

10 Features Exclusive Offers Struggling to come up with the perfect gift? Give us your birthday book and we ll offer you a choice of tasteful suggestions as each date comes along. If you d like to buy flowers for someone, they re in luck: our floral partners will come up with something uniquely artistic, time after time, and make sure it arrives on the day Online access to over gifts for all occasions Online choose your flower and delivery options from 100 s of choices Special Date reminder system to track important days to celebrate Gifts

11 Features Exclusive Offers Get your essential paperwork done through the best authorities in the business. We have networked around the world to make sure that you have all your paper work done and you are stress free. Networked with the best advisors across the country Complete array of services across all areas. Essential Paperwork

12 Employee Work/Life Statistics Two out of every five employees are dissatisfied with the balance between their work and their personal lives. (Quintcareers.com) Nearly 50% of all employees feel overwhelmed by a growing number of job tasks and longer working hours. (Work Life Institute) Employees rate the ability to manage work and family as the most important aspect they look for in a job. (Rutgers University and University of Connecticut survey) 87% of employees are seeking or have sought companies that were flexible, supportive and understanding of personal and family needs. (careerbuilder.com survey) 76% of errands are done on an employee s work time. (Xylo Report) Over the next 10 years, 70% of the employees added to the workforce will be females. Women in the workplace constantly face the dilemma of balancing work and family and often feel torn trying to meet their obligations with no corporate support (Nielsen/Net Ratings survey) Stress counts for more than $300 billion annually in lost hours and direct medical expenses due to absenteeism, reduced productivity and employees compensation benefits 75% - 90% of all physician office visits are for stress-related ailments and complaints.

13 In our business, we believe there are four core components required to positively engage customers: Time, Value, Service and Access. The first component is Time, which is very important because in our fast-paced world, time is something that is a luxury to many. Saving your employee and customer time is key. Next is Value, specifically providing your employees and customers with something that is a value for the price. Service is the third component of customer engagement. Many people value high-quality customer service above other factors (including price). Finally, people want Access to the people, places and things that resonate with them.

14 Elite Concierge Services Limited 14 Industrial street Off Town Planning Way Ilupeju, Lagos, Nigeria

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