NSA325 v2. Application note. Version 2.00 June, 2015

Transcription

1 NSA325 v2 Application note Version 2.00 June,

2 Content Chapter 1 Applications NAS Starter Utility NAS Starter Utility Installation NSA325 v2 Initialization Network Setting zpilot Directory Device Management Media Player Auto-upload Service Auto-upload Pictures to Flickr Package Management BackupPlanner Gallery Memopal NFS Polkast SMART SqueezeCenter Transmission WordPress emule DyDNS Google Drive NZBGet owncloud PHP-MySQL-phpMyAdmin

3 3.16 pyload Syslog Server TFTP Dropbox Using the zdownload Folder Smartphone APP File Browser Network Access NSA325 v2 via Samba on Linux Login to NSA325 v2 via FTP on Linux Login to NSA325 v2 via Telnet on Linux Chapter 2 FAQ What is RAID? What kind of RAID is supported by the NSA325 v2? What is the file system supported by the NSA325 v2? Which kind of multimedia server does the NSA325 v2 support? Does the NSA325 v2 support a DLNA media server? What is the feature Wake On LAN? Which types of video file formats are supported by the NSA325 v2? Which types of audio file formats are supported by the NSA325 v2? Which types of image file formats are supported by the NSA325 v2? Which types of web browsers are supported by the NSA325 v2? Why is Dropbox account registration failing so that there is no way to set up the account? Why can t the newly created account be registered on the NSA325v2? How can users register an account on Memopal? Why can t the PC/NB mount a NAS NFS share folder? How can an NFS share be mounted on Windows 7?

4 16. Why can t the PC/NB connect to the NAS TFTP server and instead shows the error tftp is not recognized as an internal or external command? Why can users ping the NAS and log into it but TFTP connection requests fail? How can users access the SQL databases of WordPress, Gallery, owncloud and SqueezeCenter from phpmyadmin? Does the NAS325 v2 support MySQL commands through Telnet? What can be done if the screen is stuck at "Discovering connection information" while associating the NAS device with the Polkast account? Why can t the Time Machine volume be found on the NSA325 v2? Why can t the data be backed up to the target NSA volume? What is the solution for when the progress bar gets stuck at 98% after deleting a volume? What can be done if the status of the volume shows as Degraded? Does WordPress let users customize site themes, including the blog s skin/interface? How can users create backups and restore posts, pages, comments, custom fields, categories and tags from the WordPress GUI? Where should I put my media files so the Twonky media server can find it? Why can t I access the Townky server s GUI through In Windows, why can t I see the NAS s media server appeared in Windows Media Player? Why does my media player not show the right track information? Which type of files can ZyXEL media server support? What can t my syslog server receive logs from a remote syslog client? Why can t my NAS download files via NZBGet? Where to find the NAS s log files that help diagnose problems with starting, running, or using SqueezeCenter? Why can t I telnet to the NSA325v2 from my Windows 7? How should I do if I fail to connect to the remote NAS when I configure the remote backup target? Why can t I back up/restore files to/from the set remote target folder?

5 38. Why did I fail to access my NSA325v2 behind a router using its host name? I have entered my Gmail address and the SMTP server. Why can I still not get any log reports in my ? Can ipad or iphone connect to the NAS s itunes server? Can Apple TV connect to the NAS s itunes server? Can a Windows PC/NB connect to the NAS s itunes server? What is the maximum number of download tasks the NAS can handle at the same time? Why can t I set up the account with my YouTube account for the auto upload feature on the NAS? Why can t the pictures be automatically uploaded to my Flickr account? How to enlarge a photo when I preview it on my screen in Gallery? How to limit guests to see the photos in Gallery? A user forgot the password to log into Gallery. How can the administrator help him? Can I limit the download speed in pyload? Can I download FTP files using pyload on the NAS? Where can a user find the downloaded files from Transmission on the NAS? How can a user change the download/upload rate with Transmission? How can a user set a download schedule with Transmission? Can I limit a guest user s storage space and the number of share groups in owncloud? Can I change the uploading size for owncloud? Why can t I download files via the emule application in the NAS? Referance

6 Chapter 1 Applications 1. NAS Starter Utility 1.1 NAS Starter Utility Installation After you install a new hard drive on the NSA325 v2, please make sure to use the NAS Starter Utility to discover and access the NSA325 v2 to assign an IP address by the DHCP server or a static option. The steps are as below. a. Double-click setup.exe. NSU_2.10_build_1057 b. Click Next to begin the installation. Figure 1. Click Next. Figure 2. Select a folder to install the utility. Figure 3. Click Install. Figure 4. NSU Installation is processing. 1

7 Figure 5. Installation is finished. 1.2 NSA325 v2 Initialization After a successful installation, click on the NAS Starter Utility. The first screen of the NSU will try to discover the NSA devices. Click on NAS Seeker, and then choose the devices that you want to connect. Figure 6. NAS Discovery. Figure 7. NAS Seeker. Then click Run the Initialization Wizard to setup the NSA325 v2, and enter the username and password to start the initialization. The default username is admin and the password is These two words are case sensitive. Figure 8. Run Initialization. Figure 9. Enter username and password. 2

8 Choose Default Configuration or Manual Configuration and then click Next. Here, we recommend that users use Default Configuration. For security purposes, we suggest the users change the admin s password. Figure 10. Choose a wizard type. Figure 11. Change the password. Check if the settings are correct and click Next to begin configuring the NSA325 v2. Figure 12. Confirm settings. Figure 13. NAS is under setting. Figure 13. Configuration is finished. 3

9 1.3 Network Setting After successful initialization, go back to the NSU main menu and click Configuration > System Setting to start configuring. You can assign a new hostname for this NSA325 v2, set the TimeZone and PPPoE connection information as well as an IP address for the NSA325 v2. Figure 14. NSU main menu. Figure 15. Configure an IP address for NSA325 v zpilot Click zpilot to launch zpilot. When you would like to upload files to NSA325 v2, just drag the files onto the zpilot icon. The files will be automatically uploaded and sorted based on their types: Music, Photos and Videos. The files which are not categorized in Music, Photos or Videos will be uploaded to the Public folder. Figure 16. NSU main menu. Figure 17. Enter the username and password to login. Figure 18. zpilot icon 4

10 When users double-click on the zpilot icon, the detail status of zpilot will be shown as follows. Click Clean Completed to clear the finished tasks. Figure 19. The zpilot is transferring files to NSA325 v Directory Click Network Drive and enter your username and password. Then the directory of NSA325 v2 will appear. You will see the files that you uploaded through zpilot automatically categorized by their types. Figure 20. NSU main menu. Figure 21. Enter the username and password to login. Figure 22.Select the NAS folder for directly on the PC Figure 23. Directory of NSA325 v2. 5

11 Figure 24. Use Guest to login. Figure 25. You are able to select that NSA has shared public folder for directly on the PC. Figure 26. Directory of NSA325 v Device Management Click Configuration > Administrator and enter the admin s username and password to access the NSA325 v2 s GUI. Then the administrator can manage the device and change the configurations. Figure 27. NSU main menu. Figure 28. Enter admin s username and password to login to the GUI. 6

12 Figure 29. NSA325 v2 s GUI 1.7 Media Player Click Media Player to enjoy the music, videos, and photos through the web browser. Figure 30. NSU main menu. Figure 31. Enter the username and password. The username can be admin or other regular users. 7

13 The Home screen displays. You can click on the icon to listen to the music, watch the movies, or enjoy the photos stored in the NSA325 v2. Figure 32. NSA325 v2 Home Screen. You can select one category in the list to play the music. Figure 33. Play the music by selecting the category. Just click on the song to start playing the music. Figure 34. Music folder. 8

14 Figure 35. Music files. If you find that the media files are not displayed correctly, please check the status in Applications > Media Server. Usually, you will see the photos displayed. 9

15 2. Auto-upload Service ZyXEL NSA325 v2 allows users to automatically upload their pictures to the Flickr website ( and video files to the YouTube website ( Additionally, automatic FTP uploading is supported in the NSA325 v2. To use this feature, you need to download the same package as the NSA210 s. 2.1 Auto-upload Pictures to Flickr To share pictures on the Flickr website ( the NSA325 v2 supports automatic uploading of pictures from a given folder of the NSA325 v2. Configuration Procedure: Enable auto-upload in Flickr service. Configure the account Flickr account information. Link your NSA325 v2 with your Flickr account. Specify the folders which you want NSA325 v2 to automatically upload your pictures. Specify the grace period and other options in the auto-upload function. Move pictures to the folders you specified in the previous step. Check the result in the Flickr website. Check the system log in the NSA325 v2. First, log into the web GUI page in NSA325 v2, go to Auto Upload >Flickr/YouTube. Then, enable Flickr service as shown below. After enabling the Flickr service, you will see two more icons on the same page. Figure 36. Enable Flickr service. 10

16 Click on the config icon to set a more detailed configuration. There will be several system Notifications to warn you that you are going to link to the Flickr website. Meanwhile, please make sure that you have the Flickr account information. After configuring the account information, the system will inform you about the connection to Flickr. In the following pop-up browser, you need to authorize the connection between your account and your NSA325 v2. Figure 37. Authorization between your account and NSA325 v2. The following figure shows that you can agree to this link after clicking on OK button. Figure 38. Successful authorization. 11

17 After allowing the agreement in the Flickr page, please also click on the Get ready button in the NSA325 v2. Figure 39. Click on Get Ready. You can check the service status in the NSA325 v2 under Auto Upload > Flickr/YouTube. In this case, we can see the storage status in your Fickr account. Figure 40. Monitor the service status. Afterwards, users need to set which folder(s) of the NSA325 v2 will be monitored and uploaded to the Flickr website. In this example, we are going to set the folder named as under the public folder to be monitored and upload all the pictures to the Flickr website. 12

18 Figure 41. Configure Grace Period in the GUI. In this example, we have configured the grace period as two minutes. This means that the NSA325 v2 will upload any newly added pictures from the folder that you specified after 15 minutes from when you clicked on the Apply button. Figure 42. Configure Grace Period in the GUI. 13

19 Please specify the given folder that the NSA325 v2 will monitor and upload the pictures after applying the configuration. Figure 43. Specify the folder. Please remember to click on the Apply button after specifying the given folder. The NSA325 v2 will monitor any need added pictures in the folder you assigned after you have clicked on the Apply button. Figure 44. Click on Apply after specifying the folder. 14

20 After 15 minutes, the NSA325 v2 will upload the newly added photos to the Flickr website. In this example, we can see that one picture has been uploaded. website. Figure 45. Uploaded photo. 15

21 3. Package Management Package management is used to set up more useful applications in the NSA325 v2. This feature enables users to use the following applications: BackupPlanner, DyDNS, Gallery, NFS, PHP-MySQL-phpMyAdmin, SMART, SqueezeCenter, Wordpress and emule. Click System Setting > Firmware/Packages to display the screen. Then the applications are will be listed as shown below. Figure 46. Figure 47. System setting - Firmware/Packages After you have finished installing an application and enabling it, additional links are displayed in the navigation panel. For example, you can see BackupPlanner, Gallery, PHP-MySQL. 16

22 Figure 48. Original navigation panel before applications installed. For Gallery, PHP-MySQL-phpMyAdmin, SqueezeCenter and Wordpress, you can access the applications web configurators through the Package Management screen or by specifying the IP address shown in the GUI in your web browser. Figure 49. Applications link. 17

23 3.1 BackupPlanner Use the NSA s BackupPlanner to have a backup of files and folders. This packet enables users to schedule a backup of important files when the NSA is not busy (such as during the night or on weekends). For example, users can do daily backups of important individual files or folders, and a weekly general archive. Save the backup to another location so that files are safe even if the original RAID or NSA fails Installing BackupPlanner from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the BackupPlanner package from the table and then click the Install/Upgrade button (Figure 50). Click Apply to install the BackupPlanner package (Figure 51). Figure 50. Figure Set up a BackupPlanner task on the NAS STEPS 18

24 After installing and running BackupPlanner, click Protect > Backup to configure a user account (Figure 52). Figure 52. The following is an example wherein NSA325v2 data are sent to a remote storage for backup. Create a backup job by clicking Status > Protect > Backup. Use NSA325v2 to create a backup job in which files are stored to another NSA (e.g., NAS540). Click Add Job (Figure 53). Figure 53. Select a backup type: choose Archive > Full (Figure 54). 19

25 Figure 54. Choose a folder (Figure 55). Figure 55. Make sure the connection is up between NSA325v2 and NAS540 (Figure 56). 20

26 Figure 56. Compress the file. Users can either have an encryption password for the compression file or opt not to have a password. The following is an example of a backup without a password (Figure 57). Figure 57. If the user has set up a password, it must be remembered. The password will be needed in order to restore the backup file (Figure 58). 21

27 Figure 58. Set a backup time (Figure 59). Figure 59. Wait for the backup job to finish (Figure 60). 22

28 Figure 60. Job is in progress as shown in the Running bar (Figure 61). Figure 61. Note: The backup job can be manually started to run immediately by clicking Execute Job Now (Figure 62). 23

29 Figure 62. Backup task is finished (Figure 63). The files are ready to be restored. Figure Restore file from a remote location STEPS Go to Status > Protect > Restore (Figure 64). Type the remote NSA information. 24

30 Figure 64. Test the connection (Figure 65 & 66). Figure

31 Figure 66. Select the file to be restored (Figure 67). Figure 67. Choose a folder/file to restore (Figure 68). 26

32 Figure 68. Set a restore target location and start the restoring process (Figure 69 & 70). Figure

33 Figure 70. Select the Video folder as the location to store the restored files (Figure 71). Figure 71. Restore process is on-going (Figure 72). The progress page will automatically close after the process is done. 28

34 Figure 72. Check the previously defined target folder to find the restored files (Figure 73). Figure

35 3.2 Gallery Gallery is a web-based application that allows the NSA325v2 to host photos. Users can upload photos from a local computer or from the NSA325v2. Use the administrator account of NSA325v2 to log into the Gallery GUI Installing Gallery from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the Gallery package from the table and then click the Install/Upgrade button (Figure74). Click Apply to install the Gallery package (Figure 75). Figure 74. Figure

36 3.2.2 Configuring Gallery on the NAS STEPS After installing and running Gallery, click Application > Gallery to configure an account (Figure 76). Figure 76. Enter the admin account and password to log into Gallery (Figure 77 & 78). Figure

37 Figure 78. Click Add > Add Photos (Figure 79). Figure 79. Choose photos from a local PC (Figure 80). Figure

38 3.2.3 Check the photos in Gallery Go to the Gallery Home page and check the photos (Figure 81). Figure Memopal Memopal is a cloud-based storage application and service that enables users to store and synchronize computer files, and share files and folders with other users via the Internet. Memopal protects files and allows anytime access using the proper credentials from any computer, smartphone or tablet connected to the Internet. The files are wherever there is a device connected to the Internet. A total of 3 GB free storage space is allotted per one registered account across devices, and users can purchase additional space through the Memopal website: Installing Memopal from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the Memopal package from the table and then click the Install/Upgrade button (Figure 82). Click Apply to install the Memopal package (Figure 83). 33

39 Figure 82. Figure

40 3.3.2 Configuring Memopal on the NAS After installing and running Memopal, click Application > Memopal to configure an account (Figure 84). Enter the registered Memopal account and password in order to successfully authorize and link the NAS to the Memopal account (Figure 85). Figure 84. Figure 85. Regular file backup can be configured by clicking Enable Schedule and choosing how often the backup is initialized: Weekly, Daily in the range of 0 to 23 hours or Hourly in the range of 0 to 59 minutes. Select the Share path for the backup files (Figure 86). Figure

41 After successfully logging into Memopal, the data stored in the NAS are automatically synchronized to the user s storage space in Memopal (Figure 87). Figure 87. All data are automatically synchronized to Memopal (Figure 88). Figure Check the backup status on the Memopal website Go to the Memopal website ( to check the files that have just been stored as backup on the user s allotted cloud space (Figure 89). Figure

42 Go to the Memopal website ( and log in to check the files that have just been stored as backup on the user s allotted cloud space (Figure 90 & 91). Figure 90. Figure

43 3.4 NFS Network File System (NFS) is a distributed file system protocol, which allows a system to share directories and files with others over a network. By using NFS, users and programs can access files on remote systems almost as if they were local files Installing NFS from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the NFS package from the table and then click the Install/Upgrade button (Figure 92). Click Apply to install the NFS package (Figure 93). Figure 92. Figure

44 3.4.2 Enable NFS server on the NAS STEPS After installing NFS, click Network > NFS (Figure 94) to enable the NFS server (Figure 95). Figure 94. Figure Configuring an NFS shared folder on the NAS Click Add NFS Share to configure an NFS folder (Figure 96). Figure 96. Enter an NFS Share Name and under DN/IP Filter, enter domain name(s) or IP address(es) which is/are allowed to read/write the NFS shares (Figure 97). 39

45 Figure 97. The NFS shared folder has been added (Figure 98). Figure 98. Note: If users want to configure other features, do the following step: Click Edit NFS Share to modify (Figure 99) or delete an existing NFS share (Figure 100). Figure

46 Figure Enable the NFS service on Linux Enable NFS service on Linux (Figure 101). #/etc/init.d/nfs-kernel-server start Figure 101. Verify if the NFS server has exported the directory (Figure 102). # showmount -e ServerIP Figure

47 3.4.5 Mount a Share of NSA325v2 Create a mount point for the remote resources using the mkdir command (Figure 103). # mkdir NAS_mnt_test Figure 103. Mount a share of NSA325v2 (Figure 104). # mount t nfs ServerName:/remote/directory /local/directory Figure Check the connection of the NAS Check the IP address of Linux (Figure 105). 42

48 Figure 105. NSA325v2 shows the NFS session (Figure 106). Figure Copy a file from NSA325v2 to Linux Check NAS_mnt_test folder (Figure 107). # ls NAS_mnt_test 43

49 Figure 107. Copy file 141_11.jpg from NSA325v2 to Linux local (Figure 108). #cp /root/nas_mnt/test/141_11.jpg /root Figure Copy a file from Linux to NSA325v2 Create abc.txt file in Linux. Afterwards, copy the file from Linux to NSA325v2 (Figure 109). #cp abc.txt /root/nas_mnt_test Figure

50 Check NSA325v2 files via NSA325v2 GUI (Figure 110). Figure

51 3.5 Polkast Polkast connects mobile devices directly to a media server in order to create a secure personal cloud. With Polkast, users can securely access an entire file library stored any time from an ipad, iphone or Android device. Users can start a 30-day free trial for one server with up to five users by filling in a form on Polkast s website: Installing Polkast from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the Polkast package from the table and then click the Install/Upgrade button (Figure 111). Figure 111. Click Apply to install the Polkast package (Figure 112). Figure

52 47

53 3.5.2 Configuring Polkast on the NAS STEPS After installation, click the link associated with Polkast to configure an account (Figure 113). Figure 113. Enter the Polkast account and password in order to successfully authorize and link the NAS to the Polkast account (Figure 114, 115 & 116). Figure

54 Figure 115. Figure 116. After successfully associating the device and Polkast account, the data stored in the server will be accessible using the Polkast App on any phone (Figure 117). 49

55 Figure Use the Polkast App on a supported phone to access the files in the storage (ios as an example) Download and install the Polkast App on a mobile device (Figure Figure

56 Open the Polkast App, tap Log In and enter the Polkast account for login (Figure 119 & 120). Figure 119. Figure 120. Tap the desired server name to access the stored files (Figure 121, 122 & 123) or tap the + symbol to upload files (Figure 124). Figure 121. Figure 122. Figure 123. Figure

57 3.6 SMART S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology; often written as SMART) is a monitoring system included in hard disk drives (HDDs) and solid-state drives (SSDs) that detects and reports on various indicators of drive reliability, with the intent of enabling the anticipation of hardware failures. Using this application, users can monitor hard disks. It notifies users ahead of time of any issues that can result to the hard disk's poor performance or failure Installing SMART from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the SMART package from the table and click the Install/Upgrade button (Figure 125). Figure 125. Click Apply to install the SMART package (Figure 126). Figure

58 3.6.2 How to use SMART on the NAS Go to the SMART page by clicking Storage > S.M.A.R.T. (Figure 127). Figure 127. Select a volume from the list and click Brief Summary to view detailed information about the volume (Figure 128 & 129) Figure 128. Figure 129. Select a volume from the list and click Full Summary to view detailed information about the volume (Figure 130 & 131). 53

59 Figure 130. Figure SqueezeCenter SqueezeCenter is a media server which enables users to manage a Logitech's Squeezebox device connected to the NAS Installing SqueezeCenter from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the SqueezeCenter package from the table and then click the Install/Upgrade button (Figure 132). 54

60 Figure 132. Click Apply to install the SqueezeCenter package (Figure 133). Note: PHP-MySQL-phpMyAdmin are required. If not installed, users will be asked to install both packages. Figure Configuring SqueezeCenter on the NAS STEPS After installation, click the link provided to configure SqueezeCenter (Figure 134). Figure 134. Click Settings located at the bottom-right corner of the screen to enter the configuration page (Figure 135 & 136). 55

61 Figure 135. Figure 136. Configure the settings by following the instructions on each page. Click Apply to save the settings. Mouse over an icon to view the corresponding instruction (Figure 137). Figure

62 Rescan the media library if any media content shown on the list is not available (Figure 138 & 139). Figure 138. Figure Playing the media content via SqueezeCenter by oftsqueeze If users do not have Logitech's Squeezebox device, there is a free software called SoftSqueeze, which simulates Squeezebox on a PC. Download it from When launching this software, the preferences window will be prompted. Please select the Squeezebox Server Hostname from the list to connect to SqueezeCenter (Figure 140). If the list of Squeezebox Server Hostname is empty, please make sure both server and PC are in the same network. 57

63 Figure 140. After successfully connecting SoftSqueeze to SqueezeCenter, users can access the media content in the storage (Figure 141). Figure 141. The currently playing media content is displayed on the web GUI of SqueezeCenter (Figure 142). 58

64 Figure Transmission Transmission, which is a free software licensed under the terms of the GNU General Public License (GNU GPL), with parts under the MIT License, is a BitTorrent client which features a simple interface on top of a cross-platform back-end and allows users to download files from the Internet and upload their own files or torrents. By grabbing items and adding them to the interface, users can create queues of files to be downloaded and uploaded Installing Transmission from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the Transmission package from the table and then click the Install/Upgrade button (Figure 143). Click Apply to install the Transmission package (Figure 144). 59

65 Figure 143. Figure Configuring Transmission on the NAS STEPS After installing and running, click the link provided (for example, to configure Transmission (Figure 145). Figure

66 Click Open Torrents found at the top-left corner of the screen, and then click Choose Files to upload torrent files. A dialog box displays, which lets users select torrent files. Click Open after the files have been selected (Figure 146). Figure 146. The number of chosen torrent files is displayed on the Upload Torrent Files window. Simply click the Upload button to upload all the files (Figure 147). All the chosen torrent files will be listed in the Main Transmission screen after they have been uploaded. The files are available for download immediately (Figure 148). Figure

67 Figure Check the download status of Transmission on the NAS After download is complete, the progress bar changes color from blue to green (Figure 149). In order to get the actual downloaded file, open the and click Shared Folder. Enter the User Name and Password to get access to the folder (Figure 150). 62

68 Figure 149. Figure 150. After logging into the storage, users can see all the shared folders as well as the default storage folder of Transmission, which can be found in the admin shared folder (Figure 151). After the download is complete, users can find the files stored on the NAS. The default location for downloaded files is admin > download > Transmission (Figure 152). 63

69 Figure 151. Figure WordPress WordPress started as just a blogging system, but has evolved to be used as full content management system and so much more through the thousands of plugins and widgets and themes to build beautiful websites. With WordPress, there really are no limits! WordPress is an Open Source project, which means there are hundreds of people all over the world working on it. (More than most commercial platforms.) It also means users are free to use it for anything from a cat s home page to a Fortune 500 web site without paying anyone a license fee and a number of other important freedoms. Refer to the official website of WordPress to know more about its features: 64

70 Installing WordPress from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the WordPress package from the table and then click the Install/Upgrade button (Figure 153). Click Apply to install the WordPress package (Figure 154). Figure 153. Figure Using WordPress on the NAS STEPS 65

71 After installing and running WordPress, click the link associated with it to configure an account (Figure 155). Figure 155. Click the Log in to access WordPress control dashboard (Figure 156 & 157). Figure

72 Figure 157. User can use and configure the all function such as Posts, Media, Link, setting etc., which is on the left side (Figure158). Figure

73 3.9.3 How to add a new post on WordPress STEPS There are many different ways for a user to add a new post (Figure 159 & 160). Figure 159. Figure

74 A user can enter any title, as well as add media files and text to the content body (Figure 161). Figure 161. After clicking the Publish button, users can see the post in the main page (Figure 162). Figure

75 3.10 emule emule is a program for downloading and sharing all types of files and one of the biggest and most reliable peer-to-peer file sharing clients around the world. It is often used by clients looking for extremely rare content. The distinguishing features of emule are the direct exchange of sources between clients nodes, fast recovery of corrupted downloads, and the use of a credit system to reward frequent uploaders. Another characteristic of emule is that the more people that are downloading the file, the faster the speed becomes. Among other aspects, the fact that emule, one of the most popular P2P client program available, is both open source and free Installing emule from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the emule package from the table and then click the Install/Upgrade button (Figure 163). Click Apply to install the emule package (Figure 164). Figure

76 Figure Configuring emule on the NAS STEPS After installing and running emule, click Applications > emule > Server to configure the emule server to which it will connect (Figure 165). Figure 165 Select an emule server from the table and click Connect (Figure 166) to manually connect to the server if the application fails to connect automatically (Figure 167). Figure

77 Figure 167 In addition, if the emule server s Status always displays as Connecting, it may not be working properly (Figure 168). Figure 168 If this is the case, please go to to get the most updated and active emule server directly from the website (Figure 169). Figure 169 Click Add Server, enter the Server Name, IP address and Port Number then click Apply (Figure 170). The emule server s status should now display as Connected (Figure 171). 72

78 Figure 170 Figure 171 Once connection to the emule server is established, click Applications > emule > Task to add a download task (Figure 172). Figure 172 Input the source address in the ED2K Link field. Users can edit the paths under Location of Downloaded Files for incomplete downloads, the default path is /emule/temp while completed downloads are placed in /emule/incoming (Figure 173). 73

79 Figure 173 After connecting to the emule server, users can also click Applications > emule > Search to manually search for files to download (Figure 174). Figure 174 Type the Keyword(s), select the specific File Type from the drop-down menu and then click Search (Figure 175). From the list of results, select the file then click Download (Figure 176). Figure

80 Figure 176 The file shows up in the Downloading table to indicate that the download is in progress (Figure 177). The download task is displayed in the Shared Files table when it has been completed (Figure 178). Figure 177 Figure Check emule Downloaded Files on the NAS Click Browse Completed Downloads (Figure 179) to display the Share Browsing screen. Click the file to download a copy to the local computer (Figure 180). Figure

81 Figure 180 Also, the file can be found in the default network share path, admin > emule > Incoming (Figure 181). Figure

82 3.11 DyDNS Dynamic DNS points an easy to remember hostname to a dynamic IP address. If an NSA325v2 is set up with a dynamic IP address behind a router, a host name can be configured on the NSA (e.g., NSA325v2@zyxel.com). When users are outside and want to access the NSA, they can log in using the hostname NSA325v2@zyxel.com in case they forget or do not know the IP address of the unit Installing DyDNS from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the DyDNS package from the table and then click the Install/Upgrade button (Figure 182). Click Apply to install the DyDNS package (Figure 183). Figure 182 Figure

83 Set Up DyDNS on the NAS STEPS After installing and running DyDNS, click Application > DyDNS to configure an account (Figure 184). Figure 184 A drop-down menu containing DDNS support services appears (Figure 185). Note: The DDNS support service, myzyxel.in.th, can used in Thailand only. Figure 185 The following steps set up DyDNS using NoIP. Create a host on a NoIP account (Figure 186). 78

84 Figure 186 Check Enable DyDNS (Figure 187). Type the Hostname, which will be created on the NoIP domain. Type the Username/Password for the NoIP account. Click Apply to save the configuration. Figure 187 Choose a folder on the NSA325v2 that will be synced with Google Drive (Figure 188). 79

85 Figure 188 Log into the NSA325v2 via the defined hostname to confirm the settings (Figure 189). Figure

86 3.12 Google Drive Google Drive is a file storage and synchronization service created and managed by Google. It allows users to store documents in the cloud, share files, and edit documents with collaborators. Google Drive encompasses Google Docs, Sheets and Slides, an office suite that permits collaborative editing of documents, spreadsheets, presentations, drawings, forms, and more. Files shared publicly on Google Drive can be searched with web search engines. NSA325v2 has a folder that can be synced with Google Drive Installing Google Drive from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the GoogleDrive package from the table and then click the Install/Upgrade button (Figure 190). Click Apply to install the GoogleDrive package (Figure 191). Figure

87 Figure Set Up Google Drive on the NAS STEPS After installing and running the GoogleDrive package, click Application > GoogleDrive to configure an account (Figure 192). Figure 192 The following steps go over how to register a Google Drive account. Click Add to start setting up an account (Figure 193). 82

88 Figure 193 Step 1 Set A Local Sync Folder (Figure 194) Step 2 Select A User To Bind With Google Account (Figure 194) Figure 194 Choose a folder on the NSA325v2 to be synced with Google Drive (Figure 195). 83

89 Figure 195 Step 3 Authorization: Authorize a Google account (Figure 196). Figure 196 After entering a Google account, click Accept to receive an authorization code, which will confirm the connection to the NSA325v2 (Figure 197). Figure 197 Copy and paste the authorization code to the NSA325v2 GUI (Figure 198 and Figure 199). Click Apply. The account should be added successfully (Figure 199). 84

90 Figure 198 Figure 199 Check Enable GoogleDrive (Figure 200 and Figure 201). 85

91 Figure 200 Figure

92 Once configuration is done, the syncing process starts (Figure 202). Note: Online Google Doc/Sheets/Slides/Forms/Drawings/Maps will NOT be synced with the NSA (Figure 203). Figure 202 Figure

93 3.13 NZBGet NZBGet is a usenet downloader, written in C++ and designed with performance in mind to achieve maximum download speed by using very little system resources. It supports all platforms including Windows, Mac, Linux and works on all devices including PC, NAS, WLAN routers and media players Installing NZBGet from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the NZBGet package from the table and then click the Install/Upgrade button (Figure 204). Click Apply to install the NZBGet package (Figure 205). Figure 204 Figure

94 Enable NZBGet Service on the NAS STEPS After installing NZBGet, click the link provided (e.g., to access the NZBGet GUI (Figure 206). Figure 206 Enter the User Name and Password to log into the NZBGet GUI (Figure 207). Note: Use the default user name nzbget with password Figure 207 The NZBGet GUI main screen displays (Figure 208). 89

95 Figure Configuring NZBGet Click Settings to configure NEWS-SERVERS (Figure 209). Figure 209 Type the Server Host, Server Port, Username and Password that the ISP Usenet server provided (Figure 210). Figure 210 Click Save all changes to save the configuration (Figure 211). 90

96 Figure 211 Click Reload NZBGet to validate the configuration (Figure 212). Figure 212 The NSA reloads NZBGet (Figure 213). Figure Download a File from an HTTP Link to the NSA325v2 via NZBGet In the NZBGet GUI, click Download and then click the Add button (Figure 214). 91

97 Figure 214 Enter a URL, select a Category then click Submit to start downloading the file (Figure 215). If Category is left blank, the file is automatically stored in /admin/download/nzbget/nzb/. Figure 215 Check the file s download status in the Messages page (Figure 216). 92

98 Figure 216 Check the downloaded file on the NAS325v2 (Figure 217). Figure Download a.nzb File via NZBGet Download a.nzb file and save it on the local computer (Figure 218). Figure 218 In the NZBGet GUI, click Download and then click the Add button (Figure 219). Figure

99 Click Select files (Figure 220). Figure 220 Select the downloaded.nzb file, choose a Category and then click Submit (Figure 221). Figure 221 The file is downloading (Figure 222). 94

100 Figure 222 When the download is finished, the file should now be available on the NAS325v2 (Figure 223). Figure

101 3.14 owncloud owncloud is file sync and share that is hosted in a data center, on servers, or using a user s storage. owncloud provides Universal File Access through a single front-end to all disparate systems. Users can access company files on any device, anytime, from anywhere while IT can manage, control and audit file sharing activity to ensure security and compliance measures are met Installing owncloud from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the owncloud package from the table and then click the Install/Upgrade button (Figure 224). Click Apply to install the owncloud package (Figure 225). From the drop-down menu, select a data path for the backup and click Create (Figure 226). Figure

102 Figure 225 Figure Configuring owncloud on the NAS STEPS After installing and running owncloud, click Application > owncloud to configure an account (Figure 227). Figure

103 After clicking the provided owncloud link, log into the owncloud page using an account with admin permission on the NSA325v2 (Figure 228). Figure 228 Once login is successful, click File to upload files to the NSA325v2 (Figure 229 and Figure 230). Figure

104 Figure 230 Click Photo to check the images uploaded via owncloud (Figure 231). Figure Back Up Files from a PC to the NSA325v2 Go to the owncloud website and download the owncloud client. The following figure shows the Windows version of the client (Figure 232). 99

105 Figure 232 Start installing the owncloud client on the PC (Figure 233). Figure

106 Select which features of owncloud to install (Figure 234). Figure 234 Choose the folder where the owncloud client will be installed (Figure 235 and Figure 236). Figure

107 Figure 236 The owncloud client has been installed on the PC (Figure 237). Figure

108 Run the owncloud client and set the Server Address to that of the NSA325v2 (Figure 238). Figure 238 Enter the Username and Password of the NSA325v2 (Figure 239). Figure 239 Select the file types to be synced from the Server and Local Folder (Figure 240). 103

109 Figure 240 Set up is finished (Figure 241). Figure 241 Check the files via the owncloud page of the NSA325v2 after syncing (Figure 242). 104

110 Figure 242 Check the files in the local folder of the PC after syncing (Figure 243). Figure

111 3.15 PHP-MySQL-phpMyAdmin PHP Known as the "PHP: Hypertext Preprocessor," PHP is a widely used computer programming language. It is used to create dynamic Web pages, or Web pages that update and display information depending on the user's activity. PHP is mainly a server side language, allowing it to process Web pages faster and easier, providing a better user experience. Reference: MySQL MySQL is a database management system. A database is a structured collection of data. It may be anything from a simple shopping list to a picture gallery or the vast amounts of information in a corporate network. To add, access, and process data stored in a computer database, users need a database management system such as MySQL Server. Since computers are very good at handling large amounts of data, database management systems play a central role in computing, as standalone utilities, or as parts of other applications. Reference: phpmyadmin phpmyadmin is a free software tool written in PHP, intended to handle the administration of MySQL over the Web. It supports a wide range of operations on MySQL, MariaDB and Drizzle. Frequently used operations (managing databases, tables, columns, relations, indexes, users, permissions, etc.) can be performed via the user interface, while still having the ability to directly execute any SQL statement. Reference: Note: WordPress, Gallery, SqueezeCenter and owncloud cannot be modified in phpmyadmin Installing PHP-MySQL-phpMyAdmin from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the PHP-MySQLphpMyAdmin package from the table and then click the Install/Upgrade button (Figure 244). Click Apply to install the PHP-MySQL-phpMyAdmin package (Figure 245). 106

112 Figure 244 Figure Configuring phpmyadmin on the NAS STEPS After installing and running phpmyadmin, click the provided link to configure an SQL table (Figure 246). 107

113 Figure 246 Enter the NSA User Name and Password in order to access the phpmyadmin page (Figure 247). Figure 247 Click Databases to check existing databases, create a new database, and manage databases and tables (Figure 248). 108

114 Figure Example STEPS Under MySQL localhost, create a new database for a web site, such as a blog (Figure 249 and Figure 250). Figure 249 Figure

115 Configure the web information (i.e., Host Name, Username and Password) to sync the databases with MySQL (Figure 251). Figure 251 After syncing databases, a number of tables will be created and users can start setting up the web site (Figure 252 and Figure 253). Figure

116 Figure pyload pyload is a fast, lightweight and full featured download manager for many One- Click Hosters, container formats like DLC, video sites or just plain http/ftp links. It aims for low hardware requirements and platform independence to be runnable on all kinds of systems (desktop PC, netbook, NAS, router) Installing pyload from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the pyload package from the table and then click the Install/Upgrade button (Figure 254). Click Apply to install the pyload package (Figure 255). 111

117 Figure 254 Figure Configuring pyload on the NAS STEPS After installing and running pyload, click Applications > pyload to configure an account (Figure 256). 112

118 Figure 256 Click Enable pyload then enter the admin Password and Port Number (Figure 257). Figure 257 Click the pyload Management Page link (Figure 258). Figure

119 On the pyload login page, type the username and password (Figure 259). Figure 259 After successfully logging in to the pyload page (Figure 260), configure plugin settings in the Config > Plugins > Menu screen (Figure 261 and Figure 262). Figure

120 Figure 261 Figure 262 View and configure plugin accounts in the Config > Accounts screen (Figure 263). 115

121 Figure Check the Download Status on the pyload Page Go to pyload > Home and click Add to configure a download item (Figure 264 and Figure 265). Figure 264 Figure

122 The application starts the download process immediately (Figure 266). Figure 266 Once download is done, check the file(s) (Figure 267). Figure

123 3.17 Syslog Server Syslog is a widely used method for message logging, and the more complex part comes in with what is logged. Syslog messages often contain important details about the health of a computer system, such as when a hard drive fills up, when someone logs in, when an application crashes, etc. Because of this, monitoring the messages in syslog files is an important part of managing a system. One of the biggest challenges with Syslog is the volume of data generated; therefore, the Syslog Server is a great way to store logs from multiple sources into a single location Installing Syslog Server from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the Syslog package from the table and then click the Install/Upgrade button (Figure 268). Click Apply to install the Syslog package (Figure 269). Figure

124 Figure Configuring Syslog Server on the NAS STEPS After installing and running the Syslog package, click Application > Syslog Server to configure a Syslog server (Figure 270). Figure 270 Check Enable Syslog Server (Figure 271). 119

125 Figure 271 In the page that opens, users can set up the Log Location (Shares and Path), Purge Policy and Log Format. Click Apply when done (Figure 272). Figure Example of How Syslog Server Works STEPS Enable the client s log settings and set up the server IP address to that of the NSA325v2 (Figure 273). 120

126 Figure 273 Users can check the log file(s) on the NSA325v2 via clicking View Files (Figure 274 and Figure 275). Figure 274 Figure 275 Users can then see the log file(s) and download it (Figure 276). 121

127 Figure 276 Open the log file. The log can be viewed in the format that the user has set up (Figure 277). Figure TFTP Trivial File Transfer Protocol (TFTP) is a simple, lock-step, file transfer protocol, which allows a Client (computing) to get from or put a file onto a remote Host (network). One of its primary uses is in the early stages of nodes booting from a Local Area Network. TFTP has been used for this application because it is very simple to implement Installing TFTP from the Package Management STEPS Log into the NAS using NAS Starter Utility or a Web browser. Click System Setting > Firmware/Packages > Package. Click Retrieve List From Internet, select the TFTP package from the table and then click the Install/Upgrade button (Figure 278). 122

128 Click Apply to install the TFTP package (Figure 279). Figure 278 Figure Enable TFTP server on the NAS STEPS 123

129 After installing the TFTP server, open the NAS GUI and click Applications > TFTP Server. Check Enable TFTP Server (Figure 280). Figure Set Up the TFTP Share Folder on the NAS To add a TFTP share, enter the share name in the Folder Name field and click the Add icon. The TFTP share (e.g., TFTP testing) appears in the table. Click the share to configure it (Figure 281 and Figure 282). Figure

130 Figure Client Access to the TFTP server Enable TFTP server on Linux (Figure 283). Figure

131 4. Dropbox Dropbox provides a files backup service. You create an account for Dropbox ( Dropbox will give you 2GB of storage for your files backup. The NSA325 v2 will automatically download the files from the Dropbox server. Configuration Procedure: Enter the username and password Enable Dropbox service. Configure the Dropbox account information. Link your NSA325 v2 with your Dropbox account. On the NSU main page, login to the Dropbox service for NSA325 v2, go to Applications > Dropbox. Then, enable the Dropbox service. Figure 284 NSU main menu. password. Figure 285. Enter the username and After you enable the Dropbox service, the browser is going to link to the Dropbox website. Meanwhile, please make sure that you have the Dropbox account information. After configuring the account information, the system will notify you about the connection to Dropbox. In the following popup browser, you need to authorize the connection between your account and your NSA325 v2. Figure 286. Login to Dropbox. account Figure 287. Authorization between your and NSA325 v2. 126

132 After allowing the agreement in the Dropbox page, please also click on the Get ready button in the NSA325 v2. Figure 288. Click on Get Ready. You can check the service status in the NSA325 v2 under Applications > Dropbox. In this case, we can see the storage status in your Dropbox account. Figure 289. Monitor the service status. 127

133 The NSA connects to Dropbox and copies files in the Drop2NAS folder to the NSA s admin\dropbox\fromdropbox folder, and then empties the Drop2NAS folder. The NSA initiates connections to the Dropbox server so you do not need to configure rules on a firewall in front of the NSA to allow access to the NSA. When your PC has installed Dropbox, you can upload files to the Drop2NAS folder, and then NSA will get files from the Dropbox server. Note: Do not delete the NAS token file as it is needed for your NSA to work with the Dropbox Account. Figure 290. Upload files to folder. Figure 291. Check files from website. Figure 292. NSA get files from Dropbox server. Figure 293. Check files on NSA. 128

134 4.1 Using the zdownload Folder The NSA copies *.torrent files in the zdownload folder to the NSA s admin\download \torrents folder and automatically starts download them. Figure 294. Upload torrent files to zdownload folder. Figure 295. NSA get files and download automatically. 129

135 5. Smartphone APP Use ZyXEL s zmedia app to play files and manage the NSA from ios version 3 or later device or Android version 2.1 or later smartphone. Install ZyXEL s zmedia app from the Apple App Store, Android Market, or to play files and manage the NSA from your ios device or Android smartphone. Login to zmedia 1. Click on the zmedia icon to open the app and automatically search for NSAs on your network. Figure 296. zmedia App Icon. 2. Select an NSA if you have more than one. Figure 297 zmedia Automatic Discovery. 3. Use the admin username and password to login. Figure 298. zmedia Login. 130

136 5.1 File Browser Click on the File Browser to look through and play files on the NSA. Figure 299. zmedia File Browser Click on a share to view its contents. 131

137 6. Network IPv6 The NSA325 v2 supports IPv6 (Internet Protocol version 6), designed to increase IP address space and enhance features. You can click Network > TCP/IP for further configuration. Figure 300. Click IPv6 Settings. Figure 301. You can select Disable / Auto / Static. Figure 302. Auto will get IPv6 IP address automatically. 132

138 7. Access NSA325 v2 via Samba on Linux To see which shares are available on a given host, run: # smbclient -L //[IP hostname] The output of this command should look something like this: Figure 303 To check the amount of disk space for each mount: # df Figure 304 To mount samba via cifs, run: # mount -t cifs -o username="username",password="password" //IP/share /mnt/smb umount /mnt/smb Figure

139 To check the amount of disk space for each mount: # df Figure

140 8. Login to NSA325 v2 via FTP on Linux 8.1 login to the NSA325 v2 via anonymous FTP on Linux. Enable Anonymous FTP Access option in the GUI. Figure 307 Access NSA325 v2 with anonymous via FTP, run: # lftp [-p port] [-u user[,pass]] [host IP] Figure

141 8.2 Access NSA325 v2 using a username via FTP, run: # ftp [host IP] [port] Figure 309 You can check content of the NSA325 v2 via FTP. Figure

142 Get file from NSA325 v2, run: # get filename Figure 311 Figure 312 Delete file from NSA325 v2, run: # delete filename Figure

143 Create folder in NSA325 v2, run: # mkdir foldername Figure 314 Remove folder from NSA325 v2, run: # rm foldername Figure 315 To exit NSA325 v2 via FTP, run: # bye Figure

144 9. Login to NSA325 v2 via Telnet on Linux Enable telnet service via the GUI. Figure 317 To access a host via telnet, run: # telnet [host IP [port]] Figure

145 To exit NSA325 v2 via telnet, run: # exit Figure

146 Chapter 2 FAQ 1. What is RAID? RAID stands for Redundant Array of Inexpensive Disks. It takes two or more hard disks achieve greater levels of performance, reliability and/or larger volume of data size. 2. What kind of RAID is supported by the NSA325 v2? NSA325 v2 supports Raid 1, JBOD, or RAID0. 3. What is the file system supported by the NSA325 v2? Internal file system: XFS (or EXT4). External file system: FAT32, FAT16, EXT2, EXT3 and Reiser FS. 4. Which kind of multimedia server does the NSA325 v2 support? NSA325 v2 supports Squeeze Center, DLNA server, UPnP AV Server, and itunes Server. 5. Does the NSA325 v2 support a DLNA media server? Yes. The NSA325 v2 supports a DLNA 1.5 compliant media server. 6. What is the feature Wake On LAN? You can turn on the NSA325 v2 through its wired Ethernet connection after enabling Wake On LAN. To use Wake On LAN from a computer on your LAN, install a program such as Wake On LAN EX or other Wake On LAN programs that supports sending magic packets. You can also use Wake On LAN from a remote location if the router in front of the NSA325 v2 that supports sending magic packets. 141

147 7. Which types of video file formats are supported by the NSA325 v2? NSA325 v2 supports the following video formats: MPEG-1/MPEG-2, MPEG-4, AVI, DivX, Motion JPEG, Quick Time Video, RealMedia, Ogg, Matroska, ASF, Windows Media Video and ISO. Subtitles are also supported by the NSA325 v2. 8. Which types of audio file formats are supported by the NSA325 v2? NSA325 v2 supports the following audio formats: MP3, Ogg Vorbis, RealMedia, WAVE, Windows Media Audio, Matroska, Monkeys Audio, MP1, MP4, PCM, LPCM, DTS, AC3, Free Lossless Audio Codec, Au, AAC, 3GPP, AIFF, RIFFbased MIDI and Playlist. 9. Which types of image file formats are supported by the NSA325 v2? NSA325 v2 supports bitmap, JPEG, and PNG. 10. Which types of web browsers are supported by the NSA325 v2? NSA325 v2 supports Internet Explorer 6.0 and later versions, and Firefox 2.00 and later versions. Currently, NSA325 v2 does not support the Safari web browser. 11. Why is Dropbox account registration failing so that there is no way to set up the account? Allow the plug-out page from the NSA325v2 and then authorize the account. 142

148 12. Why can t the newly created account be registered on the NSA325v2? Remember to log out an older account and disable the Dropbox function before registering a new one. 13. How can users register an account on Memopal? Steps a. On a local PC/smartphone, go to the Memopal website and download the installation package. ( b. After installing the application, create the Memopal account. 143

149 14. Why can t the PC/NB mount a NAS NFS share folder? Users need to enable the Client for NFS feature on Windows 7. a. Go to the Control Panel and enable Services for NFS, which includes both Administrative Tools and Client for NFS. Reboot Windows. 144

150 15. How can an NFS share be mounted on Windows 7? Run the command line and enter the following: a. Mount ip-of-nfs-server:/share-name Z: Under My Computer, the Z drive should appear: 16. Why can t the PC/NB connect to the NAS TFTP server and instead shows the error tftp is not recognized as an internal or external command? The TFTP client is disabled by default on Windows Vista and later versions; users must enable it before being able to successfully use TFTP commands. To enable the TFTP client, open Control Panel > Programs and Features and click Turn Windows features On or Off found on the left side. Check Telnet Client and TFTP Client then click OK. 17. Why can users ping the NAS and log into it but TFTP connection requests fail? 1. Check if the PC/NB already has the TFTP Client installed. 2. Go to Control Panel > Windows Firewall and click Allow a program or feature 145

151 through Windows Firewall. Check that Trivial File Transfer Protocol App has a checkmark for Public, which will allow TFTP traffic through the firewall. 3. Check if the router has UDP port 69 enabled to allow traffic through. 18. How can users access the SQL databases of WordPress, Gallery, owncloud and SqueezeCenter from phpmyadmin? The data of WordPress, Gallery, owncloud and SqueezeCenter on the phpmyadmin are locked therefore users can t access the information on phpmyadmin. 19. Does the NAS325 v2 support MySQL commands through Telnet? No, the NAS325 v2 doesn t support MySQL commands to manage the database through Telnet. 146

152 20. What can be done if the screen is stuck at "Discovering connection information" while associating the NAS device with the Polkast account? Connect the NAS device to a router that is UPnP compatible and has the feature enabled. If the screen is still stuck after making sure that the UPnP is enabled on the router, provide the router's detailed configuration and topology for further investigation. Also refer to the Polkast official support page for some network examples. The Polkast official support page can be found here: Why can t the Time Machine volume be found on the NSA325 v2? Check if the Mac is under the same subnet as the NSA325v2. If they are in the same subnet, the volume should appear on the Backup Disks pop-up menu. 147

153 22. Why can t the data be backed up to the target NSA volume? Go to Sharing Shares to check whether or not the user account has permission to write data to the NSA325 v What is the solution for when the progress bar gets stuck at 98% after deleting a volume? Clear the cache and reset the settings on the browser. Find out if the volume has already been deleted after logging into the web GUI again. 24. What can be done if the status of the volume shows as Degraded? Click Repair to fix the degraded volume. If the status still shows as Degraded after clicking Repair, contact support. 25. Does WordPress let users customize site themes, including the blog s skin/interface? Yes, WordPress is a free blogging tool and has many designers that share themes, which users can select in order to change their blog s skin/interface. Moreover, users can also customize their WordPress page by themselves. Steps: a. Click Appearance > Install Themes. b. Users can search themes either by using keywords or by searching specific features to find themes that match the query. 148

154 26. How can users create backups and restore posts, pages, comments, custom fields, categories and tags from the WordPress GUI? Users can access the WordPress dashboard and click Export to download a backup of posts, pages, comments and so on. Restore the backup to another WordPress blog via Import > WordPress. 149

155 27. Where should I put my media files so the Twonky media server can find it? Be default, the music folder shares music files; the photo folder shares photo files; the video folder shares video files. To change the settings, click Applications > Media Server. 28. Why can t I access the Townky server s GUI through Please ensure your router allow access to port In Windows, why can t I see the NAS s media server appeared in Windows Media Player? ZyXEL NAS media server uses DLNA and UPnP protocols to talk to client applications. If the NAS media server doesn t appear, please check whether your computer supports DLNA and UPnP. 30. Why does my media player not show the right track information? 150

156 The NAS media server shows the track information of a media file. However, if the file does not contain any track information or the information it contains is incorrect, the media server can t show the correct information. 31. Which type of files can ZyXEL media server support? You can find the information in the release note or refer to the following table: CATEGORY FILE TYPE FILE EXTENSION Video dat, dvr-ms, iso, m1v, m2p, MPEG-1 / MPEG-2 m2t, m2v, mp2, mpe, mpeg, mpeg2, mpg, mpg2, ts, vob, m2ts, tts MPEG-4 m4v, mp4 AVI avi DivX divx, avi Motion JPEG mjpeg, mjpg Quick Time Video mov, qt RealMedia rmvb, rm Ogg ogm Matroska mkv ASF asf Windows Media Video wmv Subtitle srt, ssa, idx, sub Music MP3 mp3, mpa Ogg Vobris ogg RealMedia ra, ram WAVE wav Windows Media Audio wma Matroska mka Monkeys Audio ape MP1 mp1 MP4 mp4, m4a, m4p PCM wav LPCM wav DTS dts AC3 ac3 Free Lossless Audio Codec flac Au au AAC aac 3GPP 3gp, 3g2 AIFF aif, aiff RIFF-based MIDI rmi 151

157 Playlist wpl, pls, m3u Photo JPEG jpe, jpeg, jpg Bitmap bmp PNG png 32. What can t my syslog server receive logs from a remote syslog client? Make sure you enable ports 514 and 601 for TCP and UDP of firewall settings on your gateway. In addition, check the client also uses port 514 or port 601 for sending logs. 33. Why can t my NAS download files via NZBGet? Please ensure your NEWS-SERVERS account is active and all the NZBGet configuration is correct on the NAS. If you don t know about the information, contact your news server provider for more information. 34. Where to find the NAS s log files that help diagnose problems with starting, running, or using SqueezeCenter? Find the Server Log File and Scanner Log File information in Setting > Information. 152

158 Click See It to view the log details and send the file to ZyXEL CSOfor further troubleshooting. 35. Why can t I telnet to the NSA325v2 from my Windows 7? 153

159 You need to enable the Telnet service on Windows 7 first. a. Go to the Control Panel and install Telnet client by clicking Turn Windows features on or off and then select Telnet Client. b. Click OK. 36. How should I do if I fail to connect to the remote NAS when I configure the remote backup target? Please check the path of the target share that you entered in the Share Name field for the backup. Make sure the name is not beginning with a forward slash /. 37. Why can t I back up/restore files to/from the set remote target folder? Currently the NSA325v2 only supports remote Samba shares. If the set remote target share uses NFS (Network File System) as file sharing protocol, the NSA325v2 can neither detect it nor perform backup and restore tasks. 38. Why did I fail to access my NSA325v2 behind a router using its host name? DynDNS uses port 80 for the service. Please make sure that your router does not use port 80 for any other service, for example HTTP service. 154

160 If it does, please change the port setting. 39. I have entered my Gmail address and the SMTP server. Why can I still not get any log reports in my ? Please make sure you have set to allow authentication in your settings for the SMTP server. Refer to the following steps: a. Access the URL: b. Click Account settings, configure the Access for less secure apps setting to Turn on. 155

161 c. Go to Gmail setting > Forwarding and POP/IMAP, select Enable IMAP. 156

162 d. You can use the Gmail account to send the log reports to other addresses. 40. Can ipad or iphone connect to the NAS s itunes server? ipad or iphone can t connect to the NAS s itunes server directly. However, you can utilize some specific apps (e.g.streamtome) downloaded from the App Store to connect to the NAS s itunes server. 157

163 41. Can Apple TV connect to the NAS s itunes server? No, Apple TV can t connect to the NAS s itunes server. 42. Can a Windows PC/NB connect to the NAS s itunes server? Yes, you can download itunes for Windows from After installing, you can find your NAS appears on your itunes client once it is detected. You can connect to the NAS s itunes server and view the media files. 43. What is the maximum number of download tasks the NAS can handle at the same time? The NAS can handle up to 10 download tasks running at the same time. 44. Why can t I set up the account with my YouTube account for the auto upload feature on the NAS? Make sure your google account allow less secure apps to access. To turn on the permission, do the following: a. Go to the URL: myaccount.google.com b. Click Account settings and then change the setting of Access for less secure apps to Turn on c. Back to the NAS and enter your YouTube account again. The account should be successfully authorized for the auto upload feature. 158

164 Go back to the NAS s web configurator and enter your YouTube account and 159

165 password. Then the account should be authorized successfully. 45. Why can t the pictures be automatically uploaded to my Flickr account? If some pictures exist in the folder before you configure the folder into the watched folder list on the NAS, those pictures will not be automatically uploaded to Flickr. 46. How to enlarge a photo when I preview it on my screen in Gallery? a. Please log into the NSA325v2 as administrator. b. Select Admin > Appearance > Theme options. c. Set your desired pixel sizes for thumbnail size (e.g. 600 pixels) and for resized image size (e.g pixels). 160

166 d. After the pixel settingis done, you can preview the photos with larger size. 161

167 47. How to limit guests to see the photos in Gallery? a. Log into Gallery as administrator. Select Album options > Edit permissions. b. The Edit Permissions screen appears, where you can set the permissions for everyone and for registered users only. c. If you deny all permissions for everybody, the following screen displays when a guest attempts to log into Gallery. 48. A user forgot the password to log into Gallery. How can the administrator help him? The administrator can help reset his password as the following steps: a. Log in as administrator. 162

168 b. Select Users/Groups. Find the user account and reset the password for him. c. Click the Modify user button. 49. Can I limit the download speed in pyload? Yes, you can do it by following the steps: Step 1: Select the Config button ( ) on the top-right corner of the screen. 163

169 Step 2: Click General > Menu > Download. Step 3: Set Limit Download Speed to on and change the number in Max Download Speed in kb/s (from -1 to 30 kb/s in this example). 164

170 Step 4: Press the Submit button, a Setting saved message displays. 50. Can I download FTP files using pyload on the NAS? Yes, you can download FTP files using pyload on the NAS. 165

171 However, you cannot view the downloaded files directly in pyload because an error message displays when you do so. To view the downloaded files, please follow the steps below: Step 1: Log in to the NSA325v2 as administrator. Click File Browser. 166

172 Step 2: You can see the FTP files downloaded completely in pyload. Click a file s file name to open the file. 51. Where can a user find the downloaded files from Transmission on the NAS? The downloaded files are stored under \admin\download\transmission. 52. How can a user change the download/upload rate with Transmission? 167

173 Please refer to the figure below. 53. How can a user set a download schedule with Transmission? Please refer to the figure below. 54. Can I limit a guest user s storage space and the number of share groups in owncloud? Yes, it can be done by the administrator. Please log in to the NAS as administrator. a. Choose admin > Users 168

174 b. Create a user account and a group for the guest. c. Select the user group. d. Select how much storage space to allocate to the user (1.3 GB in this example). e. Select admin > Users to configure the sharing settings for the user. 169

175 f. Select if you allow the user to share with anyone or only users in the same groups. 55. Can I change the uploading size for owncloud? Yes, you can. Please log in as administrator. a. Select admin > Admin b. Select File handing. The default maximum upload file size is 513 MB, you can change the size equal to or less than 2 GB. 170

176 56. Why can t I download files via the emule application in the NAS? Some emule seeds may become invalid. Please check whether those seeds are still valid by using emule on your computer. Referance ZyXEL Knowledge Base (KB) is a web-based service which provides dynamic self-service information for basic online support