Ankara Esenboga Airport / ESB

Transcription

1 Ankara Esenboga Airport / ESB Infobook / esenbogaairport.com 2016

2 Published by TAV Esenboga Yatirim Yapim ve Isletme A.S. Ankara Esenboga Havalimani Ic-Dis Hatlar Terminali Esenboga / Ankara / Turkey Contact info@tav.aero T: TAV (828) Social Media facebook.com/ankaraairport twitter.com/ankaraairport instagram.com/tavairports youtube.com/tavairports foursquare.com/tavairports

3 Located in the middle of the Anatolian plateau, Ankara is the capital city of the Republic of Turkey, the heart of our country with a ten thousand year history. Hosting several western and eastern civilizations over the centuries, today Ankara is a national and international center of politics. It is also a city of culture and art and a leading tourism, commercial and industrial center. With its distinctive design and modern architecture, Esenboga Airport Domestic and International Terminal is the place where people get a first impression of our country. Besides being the first airport in Turkey to house domestic and international terminals under the same roof, Ankara Esenboga Airport is also distinguished as the most modern airport in Europe. Completed under the build-operate-transfer model in October 16th, 2006 within a record period of time (a year earlier than the committed completion date) and put into operation by TAV Airports, the Ankara Esenboga Airport Domestic and International Terminal welcomes approximately 40,000 passengers daily with safe and quality service, operation under the principle of Unconditional Customer Satisfaction. Ankara Esenboga Airport, the gate for Anatolian people to fly within Turkey and to the rest of the world, provides service to approximately 24 international airlines and hosts a daily average of 300 aircraft, taking off and landing. While the unique architectural design of the terminal offers passengers easy access to areas they wish to visit and a wide and spacious perspective from any part of the building, the convenience of pedestrian traffic provides excellent comfort for passengers. As a result of comprehensive implementations within the context of continuous improvement, our airport ensures that our disabled guests receive the same services that are available to other visitors at all points as an Obstacle-free Airport. We operate our terminal building with the utmost sensitivity to the environment. Our environmental policy is based on Sustainability with Economic and Ecological Efficiency. This approach leads us to utilize energy resources in the most efficient way without compromising on comfort and to continue our operations in compliance with our Sustainable Development policy. TAV Airports provides service in the capital with experienced and cheerful personnel at all points, from the car park to security controls, cafes, restaurants, duty free shops and boarding gates. We continuously enhance the service quality within the terminal while we realize our vision of becoming a hub for Anatolia and the Middle East. And we say... Fly from Anatolia to Ankara; and then from Ankara to the rest of the world. Nuray DEMİRER General Manager

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5 CONTENTS TAV IN BRIEF PRIOR TO FLIGHT TRANSPORTATION CAR PARK CHECK-IN & SECURITY TERMINAL FACILITIES EVERYBODY LOVES DUTY FREE DESTINATIONS

6 All for one. We speak the same language with you in 17 countries on four continents. We work eagerly to provide you with the best service at 70 airports around the globe. 6

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8 Take airports with you. TAV Airports are at your fingertips now. Download the free TAV Mobile application for smartphones and tablet computers to access real time information about TAV Airports including flight information, sale items at duty free, car park services, lounges, special offers, food and beverage, transportation, city guide and airport maps. Powered by The Aviation Valuables Inside 8

9 TAV IN BRIEF TAV Airports is a success story built on the accumulation of knowledge, experience and creativity gained in airport operations, one of world s most challenging sectors. TAV s history started in 1997 with the tender for Istanbul Atatürk Airport International Terminal. TAV Airports Holding was established as a joint venture between the Tepe and Akfen Groups, who won the tender. Having grown to become a great success story within a very short period of time, TAV soon became a global brand in airport operations and construction thanks to its know-how, highly skilled human resources and advanced technology. Having gone through a restructuring process in 2006 in line with its goals, TAV re-organized its operational activities under TAV Airports Holding and and construction activities under TAV Construction. Following this re-structuring process, TAV Airports Holding had its initial public offering in February In May 2012, 38 percent of TAV Airports shares were sold to Aéroports de Paris. Today, TAV Airports, Turkey s global brand in airport operations, operates Istanbul Atatürk, Ankara Esenboga, Izmir Adnan Menderes, Milas-Bodrum and Gazipasa-Alanya Airports in Turkey,Tbilisi and Batumi Airports in Georgia, Monastir and Enfidha-Hammamet Airports in Tunisia, Skopje and Ohrid Airports in Macedonia, Medinah Airport in Saudi Arabia and Zagreb Airport in Croatia are also operated by TAV Airports.In addition to airport operations, the holding also operates, through its affiliates and subsidiaries, in auxiliary airport services including duty-free, food and beverage, ground handling services, IT, security and operation services. As part of these diversified services TAV Airports also operates the duty-free, food and beverage and other commercial areas at Riga Airport in Latvia. In 2015, the company provided services for 780,000 flights and more than 102 million passengers. 9

10 PRIOR TO FLIGHT LUGGAGE Four your own safety, please prepare your luggage yourself or witness them prepared in your presence. Please take extra care to check all the closed packages and boxes while preparing your luggage. Under no circumstances accept any packages that you are asked to deliver to someone else if you don t know the content. Make sure you have information from the airline company regarding the prohibited items on your flight. Some substances may be prohibited in checked-in or unchecked-in luggage by the country of origin or destination. Please ask for details when purchasing your ticket. Valuable possessions such as jewellery, cell phone, computer and documents must be carried in your hand luggage. Your luggage may not be accepted on board if: It may endanger the aircraft, passengers or other cargo on board, It is not packed properly and securely, It contains items prohibited by the laws and regulations of the origin, destination or transit country. Make sure to learn from your airline company the weight limits applicable for luggage and the destination point you need to label your luggage. Double check this information against your ticket. Obtain information on weight and size restrictions on hand luggage. Make sure to label your luggage to display information such as your name / surname, phone number and address. Labels can be obtained from airline desks. Do not leave labels from your previous flights on your luggage. Please do not forget that goods wrapped in sacks, plastic bags, tins, and plastic barrels are not classified as safe luggage, therefore will not be accepted on board either as cargo or hand luggage. Sharp, abrasive and explosive items such as jack-knives, knives, nail clippers and lighters are considered dangerous for security reasons therefore not allowed on board. Make sure you do not have such items in your luggage. Please remember that you will need to pay your airline company for any extra luggage over the specified limits. Check the information on the labels given to you for your luggage. Do not take charge of any luggage that is not your own. Please present your flight ticket, baggage labels and ID card or passport when you make an application at the Lost and Found Office for any missing luggage or noticeable damage at the destination, before leaving the airport. Contact your airline company for any damage or missing items that were not noticeable instantly, within 7 days of your travel date. 10

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12 HAND LUGGAGE REGULATIONS CABIN LUGGAGE Items prohibited in the cabin luggage are listed in the National Civil Aviation Security Program APPENDIX-17. In addition, liquid restrictions are applicable on international flights since October 1st, 2009 as per the instructions issued by the General Directorate of Civil Aviation Authority. Current regulations for restrictions on liquids and items such as gels and aerosols etc. carried in hand luggage are as follows: Liquid restrictions in hand luggage are in effect at Ankara Esenboga Airport. Each liquid amount in hand luggage must not exceed 100 ml. These liquids must be carried separately in maximum 1 liter capacity 20 cm x 20 cm clear, sealed bags. Each passenger is allowed to carry only 1 (one) bag. Medicines (with prescriptions and in original packages) and baby food are exempt from this practice. Liquids: Other liquids such as water and syrup, and items including creams, lotions, oils, perfumes, make-up items (liquid lipstick, mascara etc.) toothpaste, shaving gel and mousse, hair gels, deodorants, contact lens solutions, shampoos, jam, honey and yogurt. DUTY-FREE All liquid commodities purchased from duty-free stores must be carried in special sealed clear bags together with their receipts. Please do not open the sealed bags until your final destination. Otherwise, the contents of the bags may be confiscated at the security check points. If you have a connection flight within the European Union countries or the United States, please remember that previously purchased duty-free products (over 100 ml) are not allowed as hand luggage even in sealed bags. 12

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14 TRANSPORTATION BUSES Public Transport Bus Line 442 operated by Ankara Metropolitan Municipality runs between airport and city center. Departure points are at the exits of Departures Floors at the domestic and International Terminals. For information on routes and timetable: HAVAŞ SHUTTLES Asti: 02:15 AM, 03:45 AM, 04:15 AM, 04:45 AM, 05:15 AM, 05:45 AM, 06:15 AM, 06:45 AM, 07:15 AM, 7:45 AM, 8:15 AM, 8:45 AM, 9:15 AM, 9:45 AM, 10:15 AM, 10:45 AM, 11:15 AM, 11:45 AM, 12:15 AM, 12:45 PM, 1:15 PM, 1:45 PM, 2:15 PM, 2:45 PM, 3:15 PM, 3:45 PM, 4:15 PM, 4:45 PM, 5:15 PM, 5:45 PM, 6:15 PM, 6:45 PM, 7:15 PM, 7:45 PM, 8:15 PM, 8:45 PM, 9:15 PM, 9:45 PM, 10:15 PM, 11:45 PM Airport: Shuttle service is available for all flights arriving at Esenboga Airport. Shuttles depart from the airport 25 minutes after the landing of the flight. Route From ASTI (Bus Terminal): Asti Bus Terminal, Sakip Sabanci Boulevard, Anadolu Boulevard, Ankara Highway, Ozal Boulevard, Esenboga Airport. From Airport: Esenboğa Airport, Özal Boulevard, Ankara Highway, Anadolu Boulevard, Sakıp Sabancı Boulevard, Aşti Bus Terminal. Duration Approximately 45 minutes (may vary depending on the traffic) Contact Info:

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16 CAR PARK 16 MULTI-STOREY CAR PARK The 4,053 vehicle capacity multi-storey car park is situated parallel to the domestic and international terminal buildings and connected to terminals with 2 covered passages. There are six self-service payment points within the car park. INDOOR PARKING LOT TARIFF Duration Fee 0-1 Hour TL 1-3 Hours TL 3-6 Hours TL 6-12 Hours TL Hours TL OPEN AIR CAR PARK Entrance to the open air car park is located at the arrivals floor, 50 m from the domestic terminal arrivals exit. Subscription Service is not available at the CIP Car Park. Parking prices are determined as per the official car park price list published on January 1st, Car park price lists are valid for 1 (one) year. First 5 (five) minutes after the entrance are free of charge. OUTDOOR PARKING LOT TARIFF Duration Fee 0-1 Hour TL 1-3 Hours TL 3-6 Hours TL 6-12 Hours TL Hours TL 1 Month Subscription TL SHORT-TERM OFFERS Registration is required at Car Park Subscription Center offices located on the 5th Floor of Block A presenting the parking ticket within one hour of entering the car park in order to take advantage of the subscription scheme. Important Note: Subscription transactions are not progressed on return journeys. SHORT TERM PARKING Duration Fee 4 Days TL 7 Days 126,50 TL 15 Days 177,50 TL 1 Month 251,50 TL

17 VALET PARKING All passengers can benefit from the valet parking service during their domestic and international flights, 24 hours a day, by leaving their cars to our experienced valet staff where the insurance procedures will also be completed. This privileged service enables passengers to hand-in their cars safely and collect them at the exit points of their choice on their return without having to waste time to find an available parking space. Valet service is provided by a total number of 5 mobos for passengers to hand-in their vehicles without losing valuable time at the following points; 2 at each entrance door of the arrivals floor, 2 at each entrance door of the departures floor, 1 at the front of THY CIP Lounge. CIP PARKING LOT TARIFF Duration Fee 0-1 Hour 9.50 TL 1-3 Hours TL 3-6 Hours TL 6-12 Hours TL Hours TL 17

18 CHECK-IN & SECURITY CHECK-IN Passengers are recommended to arrive at the airport 1.5 hours before domestic and 2 hours before the international flights to complete their check-in transactions. During check-in, all passengers including children are required to provide ticket information and IDs. For international flights, a passport and a valid visa are also required. Since luggage procedures may vary by each airline, please obtain information from your airline company before traveling to the airport. It is important that your luggage is labeled to show name and contact details against any loss or damage. Check-in details can be viewed on the electronic information monitors above the counters and passenger information boards within the terminal. Please inform the check-in personnel of any hand luggage which must also be labeled. DISABLED PASSENGERS & PASSENGERS WITH SPECIAL NEEDS Our terminal building is free from all obstacles for our disabled passengers. A comfortable travelling opportunity is provided with special ramps and elevators at the entrance and special parking areas in the car park. There are 47 disabled toilets in total; 37 are within the terminal building, 1 is in the CIP building, 1 is in the VIP building, and 8 are in the multistorey car park. Disabled ramps and photo-celled doors are provided at the building entrances of the arrivals and departures floors at the Domestic and International terminals. There are 9 elevators in total for disabled passengers: 4 are in the terminal building and 5 at the airport grounds. There are 12 marked disabled parking spaces on the ground floor within the multi-storey car park entrance floor and ramps to facilitate maneuvers. In addition, our car park provide free of charge service for our disabled passengers. The special services offered for disabled passengers are under the responsibility of the airway and ground services institutions. Further information can be obtained from the airway companies. PORTCLINIC Portclinic is located at the International Terminal Departures and open 24 hours to provide fast and efficient service for airport personnel, passengers and relatives, when needed. 18

19 TRANSACTION STAMP SALES POINTS Departure fee stamp issued by the Ministry of Finance can be obtained at the desk situated next to Information at the international departures floor. The transaction stamp can also be obtained from the Yapi Kredi Bank which is located on the arrivals floor within the terminal. Note: The transaction stamp payment must be made before the passport control. T: (312) / VISA PROCEDURES Visas are obtained from the Embassies or Consulates of the destination countries. The required information and documents may vary according to the destination country s visa requirements. LUGGAGE CUSTODY SERVICES Luggage Custody Service provides 24 hours service at the International Terminal Arrivals Floor. Fees are charged on daily basis and paid when retrieving custody items. T: (312) F: (312) LOST & FOUND OFFICE The Lost & Found Office, where the properties which the passengers have lost within the airport and multi-storey car park are systematically stored and delivered, is providing service on the international terminal arrivals floor. Lost & Found Office is open every day between 10:00 and 22:00 hours. The service is provided by Terminal Operation Management during out of working hours. T: (312) Ext: kayip.esya@esb.tav.aero 19

20 TERMINAL FACILITIES TERMINAL PROPERTIES MEETING POINTS The meeting point is situated in the area next to the glass stairways going up to the food court on the mezzanine floor where domestic and international terminal passenger meeting hallways intersect at the main entrance on the arrivals floor. INTERNATIONAL TERMINAL DEPARTURES FLOOR CAFÉS Vadi Cafe Situated just after the passport control, Vadi Cafe is open 24/7 offering passengers a variety of hot and cold beverages, fresh pastries, desserts, cakes and sandwiches. Teras Cafe Teras Cafe is open 24/7 offering a wide variety of beverages, fresh pastries, desserts, cakes and sandwiches. It is situated on the mezzanine floor of the international departures. Enjoy your free time at the airport by tasting tasty alternatives at Teras Cafe s unique terrace overlooking an attractive view. K IOSK S International Terminal Bus Gate International Terminal Bus Gate which is situated between the gates 401 and 406 is open during the flight hours. DOMESTIC TERMINAL DEPARTURES FLOOR CA F É S Starbucks Starbucks provides service next to the departures information desk at the Domestic Terminal. Cafe Nero Cafe Nero which offers 91 different flavors of coffee and cakes has two branches within the airport, both open 24/7. The cafe is located on the mezzanine floor at domestic terminal. Enjoy your free time at the airport by tasting zesty alternatives at Nero Cafe s unique terrace overlooking an attractive view. The cafe provides service on the right at the exit gate of domestic terminal arrivals floor. 20

21 RESTAURANTS & BARS Burger King Burger King, one of the international food chains, operates at Ankara Esenboga Airport as one of the sub-operators of BTA. Burger King is situated within the shared area of the land side mezzanine floor and is open to service between 11:00 AM and 05:00 AM depending on flight times. Popeyes Popeyes will start to provide service on the mezzanine floor next to Burger King. Restro Eat n Fly Offering popular Turkish dishes and a wide variety of bakery products, Restro is open 24/7 and provides service to airport personnel and passengers at its location, which accommodates 360 people. Situated at the shared area on the mezzanine floor at the land side, Restro operates on a self-service basis offering traditional Turkish cuisine as well as daily prepared home-made food, casseroles, pita varieties, kebabs, fish, side dishes, salads and desserts. Restro offers breakfast between 11:00 PM and 10:30 AM, lunch and dinner between 11:00 AM and 10:00 PM. Tadında Anadolu Tadında Anadolu where natural, organic and traditional Anatolian dishes are served is open 24/7. It is situated on an area of 355 sqm next to Gate 111 after the police control and can accommodate up to 172 people. Offering a menu comprising of traditional Turkish dishes, Tadında Anadolu also sells popular Anatolian food products. Wireless internet access is also available at the restaurant. Cakes & Bakes Cakes & Bakes provides services just next to domestic terminal Gate 109. Offering pastries in a comfortable and stylish atmosphere during the day beginning from the breakfast, Cakes & Bakes introduces its delicious meals in its new point with a capacity of 95 seats. Bringing fresh life to cafe concept with its music, decoration, location and qualified staff, Cakes & Bakes offers mid-products, recipes and reference books for pastry and bread making, small kitchen appliances besides food with its everything for baked products motto. Starbucks Starbucks provides service next to the gates 112 and 113. Bomonti Brasserie Bringing different tastes of Turkish and international cuisine for its guests, BTA offers Bomonti Brasserie which it named with an inspiration from the Bomonti brand -a brand that had given its name to the district in Şişli, Istanbul at the time- where guests can enjoy different dishes from Turkish and world cuisines and drink their beer whilst waiting for their flight. It is situated adjacent to Gate 107 and open between 07:30 AM and 11:00 PM. 21

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23 KIOSKS Seferi Domestic Terminal Bus Gate, which is situated near gates 301 and 304, is open to service during flight hours. This new venue offers an extensive menu of cold sandwiches, hot & cold beverages, commercial items, toasted sandwiches and bakery products. Yellow Kiosk Situated next to Gate 114, Yellow Kiosk offers service during flight hours. DOMESTIC TERMINAL ARRIVALS FLOOR Cafe Nero Cafe Nero, which offers 91 different flavors of coffee and cakes have two branches within the airport, both are open 24/7. One of them is situated next to counter island at Domestic Departures Floor and the other one is located on the right at the exit gate of Domestic Departures Floor, both offering pleasant terrace atmosphere and as guests delicious cheese cakes accompanied with a hot latte. Situated at the domestic terminal departures floor, Cafe Nero offers pleasant terrace atmosphere at the airport. LOUNGE MILLENNIUM LOUNGE It is located on the mezzanine floor at the isolated lounge of the international departures floor. The lounge offers 24/7 service to first and business class passengers of contracted airlines as well as TAV Passport Card members and primeclass CIP service guests. Daily prepared snacks, alcoholic and non-alcoholic beverages, variety of fresh fruit and sandwiches are available in the Millennium Lounge which also offers facilities such as fax, the Internet and telephone. Phone: (312) /

24 EVERYBODY LOVES DUTY-FREE ATU Duty-Free offers a wide range of products in the shops on Departures and Arrivals Floors at Ankara Esenboga Airport. Please ask for assistance from our specialized sales consultants on products, make-up items, shopping and liquid restrictions. INTERNATIONAL TERMINAL DEPARTURES A whole different world awaits you after passport and security control until you board when you are travelling abroad. Do you have loved ones or colleagues whom you would like to buy a typical Turkish present to before leaving Ankara? You can pick the perfect gift from The Old Bazaar in our Main Store which has a similar atmosphere with the Grand Bazaar. Setur store is also located on this floor. INTERNATIONAL TERMINAL ARRIVALS If you are arriving at Ankara Esenboga Airport from abroad, you can also shop at the duty-free after passport control while waiting for or after you claim your luggage. SPECIAL OFFERS AND PRE-ORDER Please visit our website to follow certain products which are offered at up to 25% discount compared to duty-free prices. Our shops are open 24 hours and 365 days. More information available on: customer@atu.com.tr T: LOUNGE ANADOLUJET PRIMECLASS LOUNGE Located in the domestic terminal, AnadoluJet primeclass Lounge provides service to AnadoluJet passengers, holders of TAV Passport, Airport Angels, Priority Pass, ING Special Banking Card, specified TEB cards as well as THY and primeclass CIP passengers. All other passengers paying the entrance fee can also use the Lounge. The lounge 24

25 is operated by TAV primeclass CIP Service and offers facilities including open buffet comprising of selection of flavors, hot and cold beverages, PlayStation, internet, TV, newspapers and magazines, kid s play room, runway view and a relaxing atmosphere. THY CIP LOUNGE The lounge that welcomes THY First and Business Class passengers offers 24 hour service of light snacks and refreshing beverages by BTA. THY CIP Lounge which is decorated with traditional Turkish mosaics has quite atmosphere which is ideal for relaxing prior to your flight. T: +90 (312) / 264 MILLENNIUM LOUNGE It is located on the mezzanine floor at the isolated lounge of the international departures floor. The lounge offers 24 hour service to first and business class passengers of contracted airlines as well as TAV Passport Card members, Is Bank credit card holders and primeclass CIP service guests. Daily prepared snacks, alcoholic and non-alcoholic beverages, variety of fresh fruit and sandwiches are available in the Millennium Lounge which also offers facilities such as fax, internet and telephone. T: +90 (312) / 3308 COMFORT LOUNGE Located at the international terminal, the lounge is operated by CIP service and welcomes CIP service and paying guests. Passengers of Lufthansa, Pegasus and Azerbaycan Airlines and passengers who present their car park ticket and duty-free shopping receipt can use the comfort launch at a discounted rate. The lounge is open 24 hours and has a relaxing atmosphere offering guests facilities including a selection of newspapers and magazines, internet and TV, use of laptop, PlayStation, showers, massage chair and self-service snacks buffet. 25

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27 TAX-FREE Passengers are first required to obtain customs approval (inspection stamp) from the Customs Office located at the land side of the International Arrivals Floor by showing their products and the receipts. They are then refunded a certain portion of the VAT on the product(s) in Euros or Dollars at the Tax Free Office located at the land side on the mezzanine floor of the International Departures. This service is provided 24 hours. Important Notice: The invoices need to be approved before passport control. Otherwise no refund can be made. T: + 90 (312) / 7531 F: +90 (312) GENERAL AVIATION TERMINAL General Aviation Terminal is situated at apron 5 in Private Hangars Zone within Ankara Esenboga Airport. There are two separate lounges (domestic and international) at the General Aviation Terminal which offer all facilities designed for maximum comfort. The Terminal is used to accommodate flights run by operations holding General Aviation or Air Taxi license in smaller size aircrafts. The terminal facilitates passengers to complete their security, custom and passport transactions without having to queue. These privilege services enable passengers to save time when travelling on business jets. At the terminal, we host our guests at specifically designed comfortable and high-class waiting lounges prior to their flight and in an atmosphere away from the crowd and noise pollution. There is also a private meeting hall at the terminal. The terminal also offer passengers facilities such as wireless internet to enable them continue working, TVs to watch the latest news, complimentary snacks served by experienced waiters as well as daily newspapers and monthly magazines. Preferred by many worldfamous people of economy, politics, business world, culture and sports, the General Aviation Terminal offers a privileged travel opportunity through the facilities it provides. T: +90 (312)

28 YOUR VIRTUAL GUIDE AT THE AIRPORT TAV MOBILE 28 One of the main subsidiaries of TAV Airports Holding, TAV IT designs, develops and implements local and global airport technology services and solutions as a prominent brand in the aviation industry. Offering services with a professional team specializing in aviation sector technological solutions, TAV IT provides consistent management of sophisticated airport operations and develops new products through the utilization of its extensive know-how.

29 The TAV Mobile Application, developed by TAV IT, enables direct contact with customers and is available at eleven airports in four countries operated by TAV Airports Holding. With real-time access to information on passenger services, this free application is designed for smart phones and tablets. Thanks to TAV Mobile, access to flight information, current sales at duty free stores, car park, flight routes, the restaurant you require, cash machines, ticket sales points, private lounges, lost property offices and a currency converter are only one click away. Also, with the augmented reality module, current information and locations of important points such as gates, restaurants, pharmacies and information desks at the domestic and international terminals of Istanbul Atatürk Airport can be seen through the camera of your smart phone. This application is available for Istanbul Atatürk, Ankara Esenboga, Izmir Adnan Menderes, Milas Bodrum, Gazipasa-Alanya Airports in Turkey, as well as at Skopje and Ohrid Airports in Macedonia, Tbilisi and Batumi Airports in Georgia and Monastir and Enfidha Airports in Tunisia, operated by TAV Airports. 29

30 DOMESTIC DESTINATIONS AIRLINE ANADOLU JET BORA JET PEGASUS TÜRK HAVA YOLLARI CITY ADANA ADIYAMAN AGRI ANTALYA ANTALYA (GAZIPASA) BALIKESIR (KOCASEYIT) BATMAN BINGOL BODRUM BURSA CANAKKALE DALAMAN DIYARBAKIR ELAZIG ERZINCAN ERZURUM GAZIANTEP HAKKARI HATAY IGDIR ISTANBUL (SABIHA GOKCEN) IZMIR KAHRAMANMARAS KARS MALATYA MARDIN MUS ORDU - GIRESUN SAMSUN SANLIURFA SIVAS SIRNAK TEKIRDAG (CORLU) TRABZON VAN ADANA ANTALYA BALIKESIR (KOCASEYIT) SIIRT BODRUM ISTANBUL (SABIHA GOKÇEN) IZMIR ANTALYA ISTANBUL (ATATÜRK) ISTANBUL (SABIHA GOKCEN) 30

31 DOMESTIC DESTINATIONS CITY 1 ADANA 2 ADIYAMAN 3 AGRI 4 ANTALYA 5 ANTALYA (GAZIPASA) 6 BURSA 7 BALIKESIR (KOCASEYIT) 8 BATMAN 9 BINGOL 10 BODRUM 11 CANAKKALE 12 DALAMAN 13 DIYARBAKIR 14 ELAZIG 15 ERZINCAN 16 ERZURUM 17 GAZIANTEP 18 HAKKARI 19 HATAY 20 IGDIR 21 ISTANBUL (ATATÜRK) 22 ISTANBUL (SABIHA GOKCEN) 23 IZMIR 24 KAHRAMANMARAS 25 KARS 26 MALATYA 27 MARDIN 28 MUS 29 ORDU - GIRESUN 30 SAMSUN 31 SANLIURFA 32 SIIRT 33 SIVAS 34 SIRNAK 35 TEKIRDAG (CORLU) 36 TRABZON 37 VAN 31

32 INTERNATIONAL DESTINATIONS AIRLINE COUNTRY CITY AIR BERLIN GERMANY COLOGNE ANADOLUJET ARIANA AFGHAN AIRLINES ATLASJET NORTHERN CYPRUS AFGHANISTAN GERMANY SAUDI ARABIA ERCAN KABUL DUSSELDORF FRANKFURT MUNICH JEDDAH MEDINA AUSTRIAN AIRLINES AUSTRIA VIENNA AZERBAIJAN AIRLINES AZERBAIJAN BAKU BORA JET GERMANY LEBANON COLOGNE MUNICH BEIRUT CORENDON AIRLINES NETHERLANDS AMSTERDAM LUFTHANSA GERMANY MUNICH GERMANIA FLUG GERMANWINGS GERMANY GERMANY DORTMUND DUSSELDORF FRIEDRICHSCHAFEN BERLIN COLOGNE DORTMUND DUSSELDORF HAMBURG HANOVER STUTTGART IRAN AIR IRAN TEHRAN IRAQI AIRWAYS IRAQ BAGHDAD MAHAN AIR IRAN TEHRAN PEGASUS AIRLINES AUSTRIA DENMARK GERMANY IRAQ NORTHERN CYPRUS SAUDI ARABIA VIENNA COPENHAGEN COLOGNE DUSSELDORF STUTTGART ERBIL ERCAN JEDDAH MEDINA QATAR AIRWAYS QATAR DOHA SAUDI ARABIAN AIRLINES SAUDI ARABIA JEDDAH MEDINA 32

33 INTERNATIONAL DESTINATIONS AIRLINE COUNTRY CITY SCANDINAVIAN AIRLINES SUN EXPRESS DEUTSCHLAND TUI FLY TURKISH AIRLINES TURKMENISTAN AIRLINES DENMARK SWEDEN GERMANY GERMANY AUSTRIA DENMARK GERMANY RUSSIAN FEDERATION SAUDI ARABIA SWITZERLAND RUSSIAN FEDERATION COPENHAGEN STOCKHOLM COLOGNE DUSSELDORF FRANKFURT HANOVER MUNICH NURNBERG STUTTGART DUSSELDORF SAARBRUECKEN STUTTGART VIENNA COPENHAGEN BERLIN DUSSELDORF FRANKFURT HAMBURG STUTTGART MOSCOW JEDDAH MEDINA GENEVA ASHKHABAD ZAGROS JET IRAQ ERBIL BORA JET GERMANY LEBANON COLOGNE MUNICH BEIRUT 33

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