Render, B., Stair, R. M., Jr., & Hanna, M. E. (2012). Quantitative analysis for management (11th ed.). Upper Saddle River, NJ: Prentice Hall.

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1 MSL 5080, Methods of Analysis for Business Operations Course Syllabus Course Description Practical examination of quantitative analysis techniques in strategic business decision making and the management of production and service operations. Introduces tools such as forecasting, decision analysis simulation, linear programming, and project management. These quantitative techniques assist managerial decision making in finance, marketing, quality assurance, service, and human resources. Course Textbook Render, B., Stair, R. M., Jr., & Hanna, M. E. (2012). Quantitative analysis for management (11th ed.). Upper Saddle River, NJ: Prentice Hall. Course Learning Objectives Upon completion of this course, students should be able to: 1. Summarize the steps of the quantitative analysis approach. 2. Identify and distinguish between the approaches to determining probability. 3. Distinguish the major differences between the normal distribution and the exponential and Poisson distributions. 4. Identify the major steps in decision making. 5. Identify and explain two criteria for making decisions under uncertainty. 6. Illustrate the various methods of decision making under risk. 7. Assess the differences between correlation and causation. Credits Upon completion of this course, the students will earn three (3) hours of college credit. CSU Online Library The CSU Online Library is available to support your courses and programs. The online library includes databases, journals, e-books, and research guides. These resources are always accessible and can be reached through the library webpage. To access the library, log into the mycsu Student Portal, and click on CSU Online Library. You can also access the CSU Online Library from the My Library button on the course menu for each course in Blackboard. The CSU Online Library offers several reference services. and telephone ( ) assistance is available Monday Thursday from 8 am to 5 pm and Friday from 8 am to 3 pm. The library s chat reference service, Ask a Librarian, is available 24/7; look for the chat box on the online library page. Librarians can help you develop your research plan or assist you in finding relevant, appropriate, and timely information. Reference requests can include customized keyword search strategies, links to articles, database help, and other services MSL 5080, Methods of Analysis for Business Operations 1

2 Course Structure 1. Unit Learning Objectives: Each unit contains Unit Learning Objectives that specify the measurable skills and knowledge students should gain upon completion of the unit. 2. Written Lectures: Each unit contains a Written Lecture, which discusses lesson material. 3. Reading Assignments: Each unit contains Reading Assignments from one or more chapters from the textbook. Supplemental Readings are provided in the unit study guides to aid students in their course of study. 4. Learning Activities (Non-Graded): These non-graded Learning Activities are provided to aid students in their course of study. 5. Key Terms: Key Terms are intended to guide students in their course of study. Students should pay particular attention to Key Terms as they represent important concepts within the unit material and reading. 6. Discussion Boards: Discussion Boards are part of all CSU term courses. More information and specifications can be found in the Student Resources link listed in the Course Menu bar. 7. Unit Assessments: This course contains four Unit Assessments, one to be completed at the end of Units I, III, V, and VII. Assessments are composed of multiple-choice questions and written response questions. 8. Unit Assignments: Students are required to submit for grading Unit Assignments in Units II, IV, VI, and VIII. Specific information and instructions regarding these assignments are provided below. 9. Ask the Professor: This communication forum provides you with an opportunity to ask your professor general or course content related questions. 10. Student Break Room: This communication forum allows for casual conversation with your classmates. Unit Assignments Unit II Case Study Read the Case Study on pages of the textbook entitled Starting Right Corporation. Once you have finished reading the Case Study, answer the associated Discussion Questions 1-6 in a minimum threepage paper. Your paper should be appropriately cited using APA style. You should also include a minimum of two scholarly sources from the CSU Online Library. Unit IV Case Study Read the Case Study on page 300 of the textbook on Mexicana Wire Works. Thoroughly answer the three associated Discussion Questions using appropriate citation and clearly delineated tables and graphs when necessary. The Discussion Questions are provided on page 301. Read the Case Study on page 339 of the textbook on the Chase Manhattan Bank. Thoroughly answer the three associated Discussion Questions on page 339 using appropriate citation and clearly delineated tables and graphs when necessary. Both case studies should be answered in a minimum three- to four-page paper using appropriate APA style. Unit VI Case Study Read the case study on page 456 of the textbook entitled Southwestern University Traffic Problems. As you read the case study, take notes on how the concepts with Network Modeling can lead you to develop effective solutions to the two associated Discussion Questions. Read the case study on page 494 of the textbook entitled Southwestern University Stadium Construction. As you read the Case Study, take notes on how the concepts of Project Management can lead you to develop effective solutions to the three associated Discussion Questions. Read the case study on page 494 of the textbook entitled Family Planning Research Center of Nigeria. As you read the Case Study, take notes on how the concepts of Project Management can lead you to develop effective solutions to the three Associated Discussion questions located on page 496. You are to answer TWO of the three case studies in a minimum three- to four-page paper. Use any tables, graphs, or charts that you deem necessary to support your response. Use appropriate APA style to cite any outside sources. MSL 5080, Methods of Analysis for Business Operations 2

3 Unit VIII Scholarly Activity For this assignment you are to write a culminating quantitative research report on the concepts and topics that you learned in this course. For this paper, you need to critique two or more research papers/journals that use quantitative research methods for business. Your paper needs to include the following items: 1. Abstract 2. Scale of Data Measurement How did the researcher go about collecting the data? 3. Variations within the data Include the implications this may have for business methods. 4. Concluding results Critique the findings. What type of errors occurred in the research that may affect the outcome of the data? Is there any missing information that should be included? Discuss how you would approach the research and what type of questions you may ask. Your research report should be a minimum of eight pages with appropriate APA style and citation. APA Guidelines The application of the APA writing style shall be practical, functional, and appropriate to each academic level, with the primary purpose being the documentation (citation) of sources. CSU requires that students use APA style for certain papers and projects. Students should always carefully read and follow assignment directions and review the associated grading rubric when available. Students can find CSU s Citation Guide in the mycsu Student Portal by clicking on the Citation Resources link in the Learning Resources area. This document includes examples and sample papers and provides information on how to contact the CSU Success Center. Submitting Course Papers/Projects Once you have completed your papers/projects, submit your completed papers/projects by uploading through the Assignment tab in each unit. Do not your paper directly to your professor. By using the Assignment tab, your university record will automatically be updated to indicate you have submitted your papers/projects and the assignment will be provided to your professor for grading. Instructions for submitting your assignment can be found under the Assignment tab in each unit. Grading Rubrics This course utilizes analytic grading rubrics as tools for your professor in assigning grades for all learning activities. Each rubric serves as a guide that communicates the expectations of the learning activity and describes the criteria for each level of achievement. In addition, a rubric is a reference tool that lists evaluation criteria and can help you organize your efforts to meet the requirements of that learning activity. It is imperative for you to familiarize yourself with these rubrics because these are the primary tools your professor uses for assessing learning activities. Rubric categories include: (1) Discussion Board, (2) Assessment (Written Response), and (3) Assignment. However, it is possible that not all of the listed rubric types will be used in a single course (e.g., some courses may not have Assessments). The Discussion Board rubric can be found within Unit I s Discussion Board submission instructions. The Assessment (Written Response) rubric can be found embedded in a link within the directions for each Unit Assessment. However, these rubrics will only be used when written-response questions appear within the Assessment. Each Assignment type (e.g., article critique, case study, research paper) will have its own rubric. The Assignment rubrics are built into Blackboard, allowing students to review them prior to beginning the Assignment and again once the Assignment has been scored. This rubric can be accessed via the Assignment link located within the unit where it is to be submitted. Students may also access the rubric through the course menu by selecting Tools and then My Grades. MSL 5080, Methods of Analysis for Business Operations 3

4 Again, it is vitally important for you to become familiar with these rubrics because their application to your Discussion Boards, Assessments, and Assignments is the method by which your instructor assigns all grades. Communication Forums These are non-graded discussion forums that allow you to communicate with your professor and other students. Participation in these discussion forums is encouraged, but not required. You can access these forums with the buttons in the Course Menu. Instructions for subscribing/unsubscribing to these forums are provided below. Click here for instructions on how to subscribe/unsubscribe and post to the Communication Forums. Ask the Professor This communication forum provides you with an opportunity to ask your professor general or course content questions. Questions may focus on Blackboard locations of online course components, textbook or course content elaboration, additional guidance on assessment requirements, or general advice from other students. Questions that are specific in nature, such as inquiries regarding assessment/assignment grades or personal accommodation requests, are NOT to be posted on this forum. If you have questions, comments, or concerns of a nonpublic nature, please feel free to your professor. Responses to your post will be addressed or ed by the professor within 48 hours. Before posting, please ensure that you have read all relevant course documentation, including the syllabus, assessment/assignment instructions, faculty feedback, and other important information. Student Break Room This communication forum allows for casual conversation with your classmates. Communication on this forum should always maintain a standard of appropriateness and respect for your fellow classmates. This forum should NOT be used to share assessment answers. Grading Discussion Boards 2%) = 16% Unit Assessments 6%) = 24% Case Studies 9%) = 27% Unit VIII Scholarly Activity = 33% Total = 100% Course Schedule/Checklist (PLEASE PRINT) The following pages contain a printable Course Schedule to assist you through this course. By following this schedule, you will be assured that you will complete the course within the time allotted. MSL 5080, Methods of Analysis for Business Operations 4

5 MSL 5080, Methods of Analysis for Business Operations Course Schedule By following this schedule, you will be assured that you will complete the course within the time allotted. Please keep this schedule for reference as you progress through your course. Unit I Introduction to Quantitative Analysis and Probability Concepts Chapter 1: Introduction to Quantitative Analysis Chapter 2: Probability Concepts and Applications Assessment by Unit II Decision Analysis and Regression Chapter 3: Decision Analysis Chapter 4: Regression Models Case Study by MSL 5080, Methods of Analysis for Business Operations 5

6 MSL 5080, Methods of Analysis for Business Operations Course Schedule Unit III Forecasting and Inventory Control Chapter 5: Forecasting Chapter 6: Inventory Control Models Assessment by Unit IV Linear Programming Chapter 7: Linear Programming Models: Graphical and Computer Methods Chapter 8: Linear Programming Applications Case Study by MSL 5080, Methods of Analysis for Business Operations 6

7 MSL 5080, Methods of Analysis for Business Operations Course Schedule Unit V Programming and Transportation Chapter 9: Transportation and Assignment Models Chapter 10: Integer Programming, Goal Programming, and Nonlinear Programming Assessment by Unit VI Network Models and Project Management Chapter 11: Network Models Chapter 12: Project Management Case Study by MSL 5080, Methods of Analysis for Business Operations 7

8 MSL 5080, Methods of Analysis for Business Operations Course Schedule Unit VII Transportation and Assignment Models Chapter 13: Waiting Lines and Queuing Theory Models Chapter 14: Simulation Modeling Assessment by Unit VIII Simulation Modeling and Markov Analysis Chapter 15: Markov Analysis Chapter 16: Statistical Quality Control Scholarly Activity by MSL 5080, Methods of Analysis for Business Operations 8