Failure is Not an Option Managing Project Recovery
|
|
- Antonia Smith
- 7 years ago
- Views:
Transcription
1 Failure is Not an Option Managing Project Recovery Presented to PMI-GTISLIG March 20, 2008 Romeo Mitchell Senior Program Manager Dhanu Kothari & Romeo Mitchell Slide 1
2 The Universe is hostile to the success of your project, and the journey to a successful recovery begins with accepting that the project is in trouble. Dhanu Kothari & Romeo Mitchell Slide 2
3 Presentation Objectives In the context of practical experience & lessons learned 1. Troubled Projects How do we get there? 2. Dealing with the Challenge 3. The Ten Steps to Win AIM Methodology -A10 Process Model for Recovery 4. Profile of a Recovery Manager Based on From Ratholes to Rainbows: Managing Project Recovery Dhanu Kothari & Romeo Mitchell Slide 3
4 IT Project Management - Failure Analysis Classic Mistakes % of Projects 1. Poor estimation and/or scheduling Process 54% 2. Ineffective stakeholder management People 51% 3. Insufficient risk management Process 47% 4. Insufficient planning Process 39% 5. Shortchanged quality assurance Process 37% 6. Weak personnel and/or team issues People 37% 7. Insufficient project sponsorship People 36% 8. Poor requirements determination Process 31% 9. Inattention to politics People 29% 10. Lack of user involvement People 29% 11. Unrealistic expectations People 27% 12. Undermined motivation People 26% * Prof. Ryan Nelson, Univ. of Virginia (7 yr study, 74 org. & 99 projects) Dhanu Kothari & Romeo Mitchell Slide 4
5 What s s a Troubled Project? Continued and sustained pattern of failure with respect to meeting the client s expectations A project is in trouble when variances are beyond the acceptable tolerances and less than extreme values. Dhanu Kothari & Romeo Mitchell Slide 5
6 Project Recovery Zone Fouled Up Beyond Repair (FUBR) Exit or Terminate RECOVERY MGT. RECOVERY ZONE Fouled Up Beyond Belief (FUBB) NORMAL PROJECT MGT. Managing Client s Expectations RECOVERY MGT. RECOVERY ZONE Fouled Up Beyond Belief (FUBB) Fouled Up Beyond Repair (FUBR) Exit or Terminate Is your project just in trouble or Is it really a troubled project? Dhanu Kothari & Romeo Mitchell Slide 6
7 The Recovery Spectrum Bring it under control Establish Confidence Coach PM & Team Stabilize the Project Transition to PM Partial Recovery Total Recovery Program Recovery Change in Business Value New Focus New Technology Different Architecture Change in Strategy, Objectives, Goals & Organization Culture Program Governance Short Term Turnaround 1-44 weeks 2-44 months 6-99 months 9-12 months Dhanu Kothari & Romeo Mitchell Slide 7
8 High Dealing with Troubled Projects 2x2 Decision Matrix Complexity and Cost of Recovery Exit Reprioritize Transform Salvage Low Low Business Value of the Project to the Organization High Dhanu Kothari & Romeo Mitchell Slide 8
9 Project Recovery Process AIM Methodology for Recovery A I M Phase 1 Phase 2 Phase 3 Audit & Implement Manage Plan the Plan Transition 1. Accept 2. Assess 3. Adapt Recovery Processes 4. Assign 5. Achieve 6. Act 7. Advance 8. Accomplish 9. Alter 10. Align Dhanu Kothari & Romeo Mitchell Slide 9
10 Project Recovery - The A 10 Model Accept Align Assess Alter Accomplish Project Recovery Process Adapt Assign Advance Act Achieve Dhanu Kothari & Romeo Mitchell Slide 10
11 A1 Accept the Fact It s s in trouble! Psychology of Denial Filtering Info. Shoot the Messenger Psychology of Denial Willful Deception & Wishful Thinking Org. Culture Acceptance Indicators Belief in Objectivity Willingness to Listen Open Mindset Sense of Urgency Failure to Speak Up Suppress Bad News Stakeholder Acknowledgement Active Listening No Blame Game/ Witch Hunt Dhanu Kothari & Romeo Mitchell Slide 11
12 Project Recovery - The A 10 Model A2 Assess the Project Conduct Project Health-Check Compare against Best Practices Conduct Initial Deep Dive into specific aspects Project Organization & Players Client s s Interest & Expectations Stakeholders information needs Team Morale & Confidence Solution & Alternatives (Egos!) It s s not about people; it s s about the project Do a Root Cause Analysis PCQS SCQS BCQS Dhanu Kothari & Romeo Mitchell Slide 12
13 Project Objectives Lack of Business to Project Communication Lack of discipline Unclear roles & responsibilities Lack of clear Don t t know Why, What & How Culture of Fear No criteria for Success Success & communication Lack people skills Barriers to Success Overhead/ added work Lack of recognition/ reward Lack of internal Lack of responsibility Completion Completion Lack of SMART objectives Project alignment Lack of clear expectations Lack of follow up Project Selling Lack Gating & checkpoints Changing Priorities Don t t believe in Project Management Don t t know how New flavour flavour of the month Lack critical Org. culture resources Lack of empowerment No Don t Measures No focus want it Project Processes Lack of approval No Don t t follow PM processes consequences Methodology Lack of ownership Don t t see PMM benefits Lack of basic PM Methods & Processes Project Recovery - Root Cause Analysis Lack of buy-in/ mgt. commitment Override due to Too rigid or Too lax urgency Lack of Control Lack training, Scope Cost Quality support & coaching Can t get it Project Resources Dhanu Kothari & Romeo Mitchell Slide 13
14 Project Recovery - The A 10 Model A3 Adapt Project Objectives to Business Needs Sole purpose satisfy a business need. Alignment of Project Charter Common understanding of the business needs For the target recovery: Adjust scope, if necessary and define Map out organizational process where required Develop a WBS Produce an achievable schedule Rebuild the project team Establish and exercise communication strategy Resolve project issues Negotiate and update project plan baseline Reestablish stakeholder confidence in the project Dhanu Kothari & Romeo Mitchell Slide 14
15 Project Recovery - The A 10 Model A4 Assign Responsibilities and Delegate Authority of the Recovery PM is clear & explicit Get it Under Control Match skills to requirements No joint responsibilities or co-project Mgt. Responsibilities are delegated Commitments are accepted Connect delegation & acceptance through deliverables Connect assignment responsibility to relevant Business Process Develop a communication matrix (RACI/RAM Chart) Dhanu Kothari & Romeo Mitchell Slide 15
16 Organizing for Project Recovery Recovery Steering Committee Executive Sponsor Recovery Management Ongoing Project Management Recovery Project Mgr. Project Stakeholders Project Manager Client Manager Client Organization Project Team Dhanu Kothari & Romeo Mitchell Slide 16
17 Project Recovery - The A 10 Model A5 Achieve Goals by Setting Realistic Targets Generate confidence by delivering quick results Conduct team sessions Strive for consensus Establish milestones weeks apart Focus on the Critical Path Associate deliverables with milestones Get signoff for each deliverable Need Micro-Managing Managing initially with an Inch-stone Plan to gain confidence Dhanu Kothari & Romeo Mitchell Slide 17
18 Project Recovery Roadmap Start Do an Initial Quick Scan Draft Terms of Ref. Prepare Recovery Charter Validate Recovery Criteria Meet with Exec Sponsor Outcomes Recovery Charter Project Compliance Scan Standards Compliance Scan Perform Compliance Reviews Audit Compliance Scan Business Compliance Scan Design Health Check Questions Conduct Interviews Conduct Health Check Evaluate re Best Practices Perform Gap Analysis Deep Dives Subject Area 1 N1 Conduct Detailed Assessment Summarize Findings Compliance Assessment Detailed Approved Findings Plan Assessment Recovery Summary Report Plan Coaching Establish New Milestones Project Baseline. Quick Wins Communication Enhance PM Mgt. of Change Governance & Inch-Stone Plan Processes PM Process Risk Mgt. Coach Project Mgr. PM Transition Prepare Recovery Execute the Recovery Plan Deliver Quick Wins Recovery Stabilize Project & Scope Processes Objectives Organization Implement Roles & Corrective & Responsibilities Preventive Measures Signoff on Quick Wins & Stable Processes Transi- tion to Ongoing Project Project Mgr. Mgt. Recovery Review & Signoff Revised Baseline Formal Transition Dhanu Kothari & Romeo Mitchell Slide 18
19 Project Recovery - The A 10 Model A6 Act Consistently and Decisively Set up a consistent process for decision-making Focus on key problems to be resolved Follow a sound problem-solving approach Act decisively on goals set Focus on Moving Forward Validate schedule to ensure that it continues to be realistic and achievable Communicate decisions Own responsibility for the decisions Dhanu Kothari & Romeo Mitchell Slide 19
20 Tools for Decision Making Business intelligence Key Stakeholders Expectations Management Choices Intelligence Tools Cash Flow Analysis Cause & Effect PEST Analysis Porter s s Five Forces Risk Analysis SWOT Analysis Systems Relationships Value Analysis Intelligence Intelligence Activity Activity Choice Activity Choice Tools Decision Decision Activity Activity Risk Assessment & Risk Tolerance Consequence assessment and risk Planning Execution Planning Decision Tools Cost Benefit Analysis Decision Trees Force Field Analysis Grid Analysis Paired Comparison Pareto Analysis PMI Six Thinking Hats Dhanu Kothari & Romeo Mitchell Slide 20
21 A7 Project Recovery - The A 10 Model Advance the Project through Communications Manage Expectations Continually sell the project Execute, Monitor & Control Communicate Select communication tools Keep everyone informed Based on assessed communication needs During Assessment, Planning & Execution Validate Communication for Success Manage Risks Identify, Evaluate, Strategize, Manage Tools recommended; TIMO Dhanu Kothari & Romeo Mitchell Slide 21
22 A8 Accomplish Stability for Transitioning Focus on stabilizing the project Quality concepts built into Recovery Recovery Vs. Ongoing project team Consistent & predictable PM process Validating team readiness for transition Coaching the existing PM Dhanu Kothari & Romeo Mitchell Slide 22
23 Avoiding the Need for Recovery The STEALTH Debrief S Set Time, Location, Prep T Tone Nameless, Rankless Execution Vs. Objectives Recount Sequence of Events Did We Accomplish the Mission Objectives? Analyze Execution Execution Error/ Success Cause of Each Error/ Success Identify Root Causes Lessons Learned Prominent/Recurring Root Cause Transfer Lessons Learned *** Accelerate Experience; Improve Future Execution High Note Positive Simulation Brief and Debrief every single time! Ref: Flawless Execution by James Murphy Dhanu Kothari & Romeo Mitchell Slide 23
24 Project Recovery - The A10 Model A9 Alter the project direction through effective transition Ensure Management of Change Formalize effective Handshake through a Transition meeting Develop a Transition Checklist Transition the recovered project to the Project Team Action: Ongoing PM accepts responsibility Recovery PM provides ongoing Coaching re Communication, Process and Tools Dhanu Kothari & Romeo Mitchell Slide 24
25 Management of Change Initiate, Internalize, Implement Implement Implement the Change Change Management of Change Initiate Initiate the the Change Change Internalize the Change 1. Build Trust 5. Alter the Environment 4. Promote Persistence Coaching Cycle 2. Inspire Commitment 3. Grow Project Mgt. Skills Dhanu Kothari & Romeo Mitchell Slide 25
26 Project Recovery - The A10 Model A10 Align for on-going project execution Institute or re-align: Project Governance across organization Project Portfolio Management Policies, Procedures, Priorities Project Management Office (EPMO) Project Management Methodology Process for Continuous Quality Improvement Dhanu Kothari & Romeo Mitchell Slide 26
27 Recovery Manager - Skills & Competencies Breadth and Depth of PM Experience Consultative and Decision Making Skills In In-depth knowledge of Best Practices Outstanding Coach, Mentor and Influencer Bias towards Action Project Management Language Walk the Talk The Big Picture Picture Alternatives Alternatives Constraints Constraints Capability Capability Skills/ Skills/ Resources Resources Expertise Expertise Technology Language Know the Talk Mediator Facilitator Implementer Change Agent Recovery Recovery Goals Goals Business Business Strategy Strategy Exec. Exec. Sponsorship Sponsorship Project Project Alignment Alignment Mgt. Mgt. of of Change Change Org. Org. Culture Culture Business Business Value Value Business/ User s s Language Follow the Talk Dhanu Kothari & Romeo Mitchell Slide 27
28 Project Recovery - The A 10 Model Accept Align Assess Alter Accomplish Project Recovery Process Adapt Assign Advance Act Achieve Dhanu Kothari & Romeo Mitchell Slide 28
29 For further information: Dhanu Kothari & Romeo Mitchell Slide 29
Career Builder Course Bundle
Career Builder Course Bundle Skills based course Certification course Introduction to Project Management PM101 - Section 01 - Introduction & Overview PM101 - Section 02 - Teams & Leadership PM101 - Section
More informationProgram Management Professional (PgMP) Examination Content Outline
Program Management Professional (PgMP) Examination Content Outline Project Management Institute Program Management Professional (PgMP ) Examination Content Outline April 2011 Published by: Project Management
More informationSeries 4 Human Resource Management Unit 4.4 Team Development. EPO Training 2000 to date Gord Gibben, PMP
Series 4 Human Resource Management Unit 4.4 Team Development Unit 4.4 Team Development Learning Objectives Team Development stages Team Charter Team Development Quiz Recommended Reading Unit 4.4 Learning
More information15 Principles of Project Management Success
15 Principles of Project Management Success Project management knowledge, tools and processes are not enough to make your project succeed. You need to get away from your desk and get your hands dirty.
More informationProject Management. An Overview for IT. Author: Kevin Martin & Denise Reeser
Project Management An Overview for IT Author: Kevin Martin & Denise Reeser Agenda Best Practices (5 min) Preliminary Assessment (10 min) The Need for Project Management (15 min) Involvement of EPMO (10
More informationProject Management Consulting Services
Project Management Consulting Services Development organizations face a long list of challenges from personnel reductions, tight budgets, rising costs, increasing security risks and ever-increasing competition
More informationProject Management Office Charter
Old Dominion University Office of Computing and Communication Services Project Management Office Charter Version: 1.0 Last Update: February 18, 2010 Created By: Anthony Fox, PMP OCCS Project Management
More informationBusiness Analyst Position Description
Analyst Position Description September 4, 2015 Analysis Position Description September 4, 2015 Page i Table of Contents General Characteristics... 1 Career Path... 2 Explanation of Proficiency Level Definitions...
More informationDr. Gad J. Selig, PMP, COP
The Critical Role of the Project Manager in Executing Successful Strategic Sourcing and Outsourcing Initiatives: Major Trends, Critical Success Factors and Lessons Learned Abstract: Dr. Gad J. Selig, PMP,
More informationWhy are PMO s are Needed on Large Projects?
Why are PMO s are Needed on Large Projects? Keeps Project Manager focused on: Priority risks Priority issues Stakeholder alignment Technical challenges Ensures administrative tasks are completed: Projects
More informationEssential Elements for Any Successful Project
In this chapter Learn what comprises a successful project Understand the common characteristics of troubled projects Review the common characteristics of successful projects Learn which tools are indispensable
More informationIS&T Project Management: Project Management 101. June, 2006
IS&T Project Management: Project Management 101 June, 2006 Session Objectives Review basics management Discuss obstacles to effective management Share practices that work for you Empower you to try some
More informationLeading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard
Coast Guard Leadership Competencies Leadership competencies are the knowledge, skills, and expertise the Coast Guard expects of its leaders. The 28 leadership competencies are keys to career success. Developing
More information21. Earned Value deals with: a. EV Scope b. PV Time c. AC Cost 22. Portfolios are organized around business goals. 23. Take stern action against
PMP Short Notes Based on PMBOK Guide fifth edition By Dilip Chaturvedi,PMP Email id: info@justpmp.com To know about our training schedule, please visit www.justpmp.com 1. Communication is more complex
More informationHappily Ever After: Project Management Tips and Tricks for the SAMHSA Grantee
Happily Ever After: Project Management Tips and Tricks for the SAMHSA Grantee Lloyd Potter, PhD, MPH SPRC Tarsha M. Wilson, MSW SAMHSA/CMHS December 10-12, 2007 GLSMA Grantee Meeting Portland, OR Project
More informationPMP Examination Tasks Puzzle game
PMP Examination Tasks Puzzle game Here is a great game to play to test your knowledge of the tasks you will be tested on in the actual examination. What we have done is take each of the domain tasks in
More informationFrank P.Saladis PMP, PMI Fellow
Frank P.Saladis PMP, PMI Fellow Success factors for Project Portfolio Management The Purpose of Portfolio Management Organizational Assessment Planning a Portfolio Management Strategy The Portfolio Management
More informationAgile project portfolio manageme nt
Agile project portfolio manageme nt Agile project & portfolio summit at Harrisburg University May 9, 2016 Agile project portfolio management Agenda Portfolio management challenges Traditional portfolio
More informationOrganizational Change Management Methodology. Tools and Techniques to aid Project Implementation
Organizational Change Management Methodology Tools and Techniques to aid Project Implementation Today s Objectives Discuss the Organizational Change Management team and explore ways Organizational Change
More informationMNLARS Project Audit Checklist
Audit Checklist The following provides a detailed checklist to assist the audit team in reviewing the health of a project. Relevance (at this time) How relevant is this attribute to this project or audit?
More informationQuality Assurance for SAP Implementations
Quality Assurance for SAP Implementations Combining the power of SAP Quality Assurance Services with the depth and breadth of experience and knowledge of the SAP corporate ecosystem to drive your end-to-end
More informationProject Management Best Practice Benchmarks
A PM SOLUTIONS RESEARCH COMPENDIUM Project Management COST SCOPE Quality SCHEDULE 2 Project Management Senior executives want to know one thing about project management: What s the value? Today more than
More informationOrganisational Inoculation. Chris Phillips Manager People & Performance
Organisational Inoculation Chris Phillips Manager People & Performance Leadership The only way to safeguard your organisation from the diseases that can break it apart from within and without is through
More informationSTRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY
STRATEGIC ALIGNMENT AND CAPACITY BUILDING FOR THE HR COMMUNITY An Overview Designing, driving and implementing people management strategies, processes and projects for real business value HR Strategic
More informationProject Management for Everyone
Project Management for Everyone Contact Information Adam Donaldson, PMP Business Management & Analysis Group Phone: (202) 994-6867 Cell: (240) 472-2171 Email: adonald@gwu.edu Objectives Basic understanding
More informationDevelop Project Charter. Develop Project Management Plan
Develop Charter Develop Charter is the process of developing documentation that formally authorizes a project or a phase. The documentation includes initial requirements that satisfy stakeholder needs
More informationPMO Starter Kit. White Paper
PMO Starter Kit White Paper January 2011 TABLE OF CONTENTS 1. ABOUT THE PMO STARTER KIT...3 2. INTRODUCTION TO THE PMO STARTER KIT WHITE PAPER...3 3. PMO DEVELOPMENT ROADMAP...4 4. PLAN PHASE...5 4.1 CREATE
More informationIntegration Mgmt / Initiating Process Group 4.1 Develop Project Charter
1 Mgmt / Initiating Process Group 4.1 Develop Project Charter Project statement of work Business case Agreements Facilitation techniques Project charter 26/02/2013 18:23:36 1 2 Mgmt / Planning Process
More informationA Relative Gap Moving from Gap to Strength A Relative Strength Organizational Readiness
A Relative Gap Moving from Gap to Strength A Relative Strength Organizational Readiness Performance history Implementation of new programs historically has not been well planned, and has not had intended
More informationCentral Agency for Information Technology
Central Agency for Information Technology Development of a National IT Governance Framework Project Management Agenda 1 What is project management? Why it is important? 2 Leading practices 3 Project management
More informationKnowledge Area Inputs, Tools, and Outputs. Knowledge area Process group/process Inputs Tools Outputs
HUMAN RESOURCE MANAGEMENT Organizational planning Staff Acquisition Project interfaces such as organizational interfaces, technical interfaces and interpersonal interfaces. Staffing requirements Staffing
More informationCertification Preparation Course LATVIKON (R.E.P.)Centre
PMP Certification Preparation Course LATVIKON (R.E.P.)Centre ABOUT THIS COURSE Your ability as a project manager to demonstrate best practices in Project Management both on the job and through professional
More informationObjectives. Project Management Overview. Successful Project Fundamentals. Additional Training Resources
Project Management for Small Business Moderator: Maria Mancha Frontline Systems, Inc. Objectives Project Management Overview Successful Project Fundamentals Additional Training Resources Project Management
More informationIMCPM04 Project Scheduling and Cost Control. Course Outline
IMCPM04 Project Scheduling and Cost Control Course Outline January 2012 Project Scheduling and Cost Control Course Aim Project Scheduling and Cost Control is a five-day (5 day) course which provides participants
More informationEMA Service Catalog Assessment Service
MORE INFORMATION: To learn more about the EMA Service Catalog, please contact the EMA Business Development team at +1.303.543.9500 or enterpriseit@enterprisemanagement.com The IT Service Catalog Aligning
More informationPROJECT MANAGEMENT PROFESSIONAL CERTIFIED ASSOCIATE IN PROJECT MANAGEMENT (PMP & CAPM) EXAM PREPARATION WORKSHOP
TSE015 PROJECT MANAGEMENT PROFESSIONAL CERTIFIED ASSOCIATE IN PROJECT MANAGEMENT (PMP & CAPM) EXAM PREPARATION WORKSHOP Course Outline I. Introduction and Course Objectives A. About PMI B. PMP and CAPM
More informationBest Practices Statement Project Management. Best Practices for Managing State Information Technology Projects
State of Arkansas Office of Information Technology 124 W. Capitol Ave. Suite 990 Little Rock, AR 72201 501.682.4300 Voice 501.682.4020 Fax http://www.cio.arkansas.gov/techarch Best Practices Statement
More informationLEADERSHIP DEVELOPMENT FRAMEWORK
LEADERSHIP DEVELOPMENT FRAMEWORK February 13, 2008 LEADERSHJP PERSPECTIVE I consider succession planning to be the most important duty I have as the Director of the NOAA Corps. As I look toward the future,
More informationEXERCISE 1: HR System Implementation
EXERCISE 1: HR System Implementation You have been asked to step in and lead a new HR system implementation project eight months prior to its launch date. The project previously had no Project Manager
More information5.2. 5.2 Template for IT Project Plan. Template for IT Project Plan. [Project Acronym and Name]
231 5.2 Template for IT Project Plan Name of the Tool: Source: Usage: Description: Template for IT Project Plan GIZ This template has been designed as a tool to support the planning of IT projects for
More informationSDLC- Key Areas to Audit in IT Projects ISACA Geek Week 2013 8/21/2013. PwC
SDLC- Key Areas to Audit in IT Projects ISACA Geek Week 2013 8/21/2013 1 Introductions and Projects Overview Presenters Charlie Miller and Andrew Gerndt The Coca-Cola Company Principal IT Auditors Atlanta,
More informationBusiness Systems Analyst Job Family
Promotion Criteria Entry level requires several years of work experience, either in a business area, or programmer with involvement in business systems. Demonstrated ability to learn and apply technology.
More informationPROJECT MANAGEMENT PLAN CHECKLIST
PROJECT MANAGEMENT PLAN CHECKLIST The project management plan is a comprehensive document that defines each area of your project. The final document will contain all the required plans you need to manage,
More informationChange Management. Objectives. 8 Steps of Change. Change Management: How To Achieve A Culture Of Safety. TeamSTEPPS 06.1 Change Management
: How To Achieve A Culture Of Safety Objectives Identify and discuss the Eight Steps of Describe the actions required to set the stage for organizational change Identify ways to empower team members to
More information4.1 Identify what is working well and what needs adjustment. 4.1.1 Outline broad strategies that will help to effect these adjustments.
(Overview) Step 1 Prepare 1.1 Identify specific issues or choices that the planning process should address. 1.2 Develop an organizational profile. 1.3 Identify any information that must be collected to
More informationMaking project management indispensable for business results. Project Management 101
Making project management indispensable for business results. Project Management 101 Donald E. Moore, MBA, PMP, President of PMI NB Kelly Barter, Chapter Manager of PMI NB AGM April 28, 2011 Topics of
More informationPMI Risk Management Professional (PMI-RMP ) - Practice Standard and Certification Overview
PMI Risk Management Professional (PMI-RMP ) - Practice Standard and Certification Overview Sante Torino PMI-RMP, IPMA Level B Head of Risk Management Major Programmes, Selex ES / Land&Naval Systems Division
More informationUsing PDPs is not the same as simply putting groups of employees through traditional training programmes.
development plans (PDPs) provide a powerful, flexible way to link employees professional and personal development with the development of your business. A PDP is a short, unambiguous written document usually
More informationE XPERT PERFORMANC E. Building Confidence. Charting Your Course to Higher Performance. The Number 1 Challenge for New Leaders
E XPERT PERFORMANC E Charting Your Course to Higher Performance CHALLENGE: Today s leaders need to meet an increasing demand for measurable results in ever decreasing time frames. SOLUTION: Ultimately
More informationGovernance Critical Success Factors for Programs and Projects
Governance Critical Success Factors for Programs and Projects Presented by: John P. Gentile Principal Deputy Assistant Secretary for Financial Resources Dept. Health and Human Services March 30, 2016 1
More informationChange Leadership: A Boot Camp to Drive Organizational Change
Change Leadership: A Boot Camp to Drive Organizational Change Presented by: Rachel Schaming Radiology Ltd. Tucson, AZ 520.705.2889 Email: Rachel.Schaming@radltd.com Your Perceptions of Change What are
More informationBusiness Continuity Position Description
Position Description February 9, 2015 Position Description February 9, 2015 Page i Table of Contents General Characteristics... 2 Career Path... 3 Explanation of Proficiency Level Definitions... 8 Summary
More informationThe 10 Knowledge Areas & ITTOs
This document is part of a series that explain the newly released PMBOK 5th edition. These documents provide simple explanation and summary of the book. However they do not replace the necessity of reading
More informationMajor Project Governance Assessment Toolkit
Major Project Governance Assessment Toolkit Mark Ritchie, University of Edinburgh Pauline Woods-Wilson, Lancaster University Project and Change Management Group Project and Change Management Group Established
More informationEMA CMDB Assessment Service
The Promise of the CMDB The Configuration Management Database (CMDB) provides a common trusted source for all IT data used by the business and promises to improve IT operational efficiency and increase
More informationCrosswalk Between Current and New PMP Task Classifications
Crosswalk Between Current and New PMP Task Classifications Domain 01 Initiating the Project Conduct project selection methods (e.g., cost benefit analysis, selection criteria) through meetings with the
More informationProject Management Change Management Procedure
Change Management Procedure Procedure # Description: Overview Outlines the steps for a Project Manager to manage change in an organization Objective To ensure that organizational change is managed in a
More information44-76 mix 2. Exam Code:MB5-705. Exam Name: Managing Microsoft Dynamics Implementations Exam
44-76 mix 2 Number: MB5-705 Passing Score: 800 Time Limit: 120 min File Version: 22.5 http://www.gratisexam.com/ Exam Code:MB5-705 Exam Name: Managing Microsoft Dynamics Implementations Exam Exam A QUESTION
More informationESKITP7145.01 Manage IT service delivery performance metrics
Overview This sub-discipline covers the competencies required to manage the monitoring, analysis and communication of IT service delivery performance metrics. Monitoring service level performance is a
More informationWhat Every Executive Needs to Know about Project Risk Management. David T. Hulett, Ph.D., Hulett & Associates, LLC. Introduction
What Every Executive Needs to Know about Project Risk Management David T. Hulett, Ph.D., Hulett & Associates, LLC Introduction Executives, even those who are in control of project-oriented organizations,
More informationKnowledge is the food of the soul ~Plato. Knowledge Transferred Transferencia del Saber
Knowledge is the food of the soul ~Plato Knowledge Transferred Transferencia del Saber Unlocking your organization s workforce potential with customized key solutions Saber Academy Capacity Building Program
More informationStrategic Leadership and Project Portfolio Management
Strategic Leadership and Project Portfolio Management Rick Clare PMP, CBAP, CSM, MSPM November 11-15, 2013 634 Alpha Drive Pittsburgh, PA 15238 (888) 762-3683 Fax (412) 963-8618 Company Background Consulting
More informationAudit of the Test of Design of Entity-Level Controls
Audit of the Test of Design of Entity-Level Controls Canadian Grain Commission Audit & Evaluation Services Final Report March 2012 Canadian Grain Commission 0 Entity Level Controls 2011 Table of Contents
More informationPERFORMANCE MANAGEMENT COACHING AND PERFORMANCE GEORGIA PERIMETER COLLEGE
PERFORMANCE MANAGEMENT COACHING AND PERFORMANCE GEORGIA PERIMETER COLLEGE Module 2 Coaching and Performance with the GPC Strategic Plan Agenda 1. Performance Management Process The Next Plateau 2. Aspects
More informationDo not open this paper until instructed by the invigilator. Please note: This question paper must not be removed from the examination room.
APM Introductory Certificate in Project Management Exam paper Candidate Reference Number Date of Exam Location of the Exam General Notes Time allowed 1 hour Answer all 60 multiple choice questions Use
More informationEXECUTIVE BEHAVIORAL INTERVIEW GUIDE
EXECUTIVE BEHAVIORAL INTERVIEW GUIDE INTERVIEW GUIDE INSTRUCTIONS: This Interview Guide is intended to help hiring executives conduct behavioral interviews for executive classifications covered by the
More informationProject Management Professional (PMP)
Project Management Professional (PMP) Duration: 5 days Course Objectives: PMI s Project Management Professional (PMP) credential is the most important industry-recognized certification for project managers.
More informationHow Smart Businesses Embrace Change Lessons to Enable a Successful Business Transformation
How Smart Businesses Embrace Change Lessons to Enable a Successful Business Transformation January Paulk Director of Client Services Organizational Change and Business Process Management Services Agenda
More informationElements Covered in Workshop. Benefits to You and Your Organization. How the Program Works. Culmination/Crescendo
Workshop Outcomes: A Leader s Role in Project Implementation 1. Assess your team s performance Leading Project Implementation 2. Sell the importance of your project implementation in a 3 minute elevator
More informationTDWI strives to provide course books that are content-rich and that serve as useful reference documents after a class has ended.
Previews of TDWI course books offer an opportunity to see the quality of our material and help you to select the courses that best fit your needs. The previews cannot be printed. TDWI strives to provide
More informationPEOPLE INVOLVEMENT AND THEIR COMPETENCE IN QUALITY MANAGEMENT SYSTEMS * Jarmila ŠALGOVIČOVÁ, Matej BÍLÝ
PEOPLE INVOLVEMENT AND THEIR COMPETENCE IN QUALITY MANAGEMENT SYSTEMS * Jarmila ŠALGOVIČOVÁ, Matej BÍLÝ Authors: Workplace: Assoc. Prof. Jarmila Šalgovičová, PhD., Prof. Matej Bílý, DrSC.* Institute of
More informationRecovery Project Management: Techniques and Tactics For Reversing Failing Projects
nderstanding Troubled Projects Root Causes of Failure The Definition of Failure Early Warning Signs of Trouble Selecting the Recovery Project Manager (RPM) Recovery Life Cycle Phases Recovery Project Management:
More informationInput, Output and Tools of all Processes
1 CIS12-3 IT Project Management Input, Output and Tools of all Processes Marc Conrad D104 (Park Square Building) Marc.Conrad@luton.ac.uk 26/02/2013 18:22:06 Marc Conrad - University of Luton 1 2 Mgmt /
More informationProject Management Body of Knowledge (PMBOK) (An Overview of the Knowledge Areas)
Project Management Body of Knowledge (PMBOK) (An Overview of the Knowledge Areas) Nutek, Inc. 3829 Quarton Road, Suite 102 Bloomfield Hills, Michigan 48302, USA. Phone: 248-540-4827, Email: Support@Nutek-us.com
More informationSisyphus Would Be Proud
Ten Best Practices of EA Anne Lapkin Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from Gartner. Such approvals must be
More informationCisco Unified Communications and Collaboration technology is changing the way we go about the business of the University.
Data Sheet Cisco Optimization s Optimize Your Solution using Cisco Expertise and Leading Practices Optimizing Your Business Architecture Today, enabling business innovation and agility is about being able
More informationMaking a positive difference for energy consumers. Competency Framework Band C
Making a positive difference for energy consumers Competency Framework 2 Competency framework Indicators of behaviours Strategic Cluster Setting Direction 1. Seeing the Big Picture Seeing the big picture
More informationCPM -100: Principles of Project Management
CPM -100: Principles of Project Management Lesson E: Risk and Procurement Management Presented by Sam Lane samlane@aol.com Ph: 703-883-7149 Presented at the IPM 2002 Fall Conference Prepared by the Washington,
More informationAppendix 3: Project Management Substation Guidelines (General Process Flow Template)
365 Appendix 3: Project Management Substation Guidelines (General Process Flow Template) Checkpoint Methodology The schedule is issued prior to the go decision. It covers the duration of the project. It
More informationFBISD Performance Management Playbook
FBISD Performance Management Playbook Table of Contents Table of Contents. 2 Introduction... 3 Layers of Performance 3 The FBISD Performance Cycle... 4 Components of the FBISD Performance Cycle.. 4 Performance
More informationPosition Title: Management Info Chief. Working Title: Technical Project Management Section Chief
Position Title: Management Info Chief Working Title: Technical Project Management Section Chief This management position directs the operational activities of the Project Management Office whose mission
More informationDeveloping Your Strategic Plan
Training Module: Developing Your Strategic Plan This training contains general information only and Deloitte is not, by means of this training session, rendering accounting, business, financial, investment,
More informationDale Carnegie Training Leadership Training for Managers Syllabus V4.1 3 days 8 hours per day/ 7 sessions 3.5 hours per session
Dale Carnegie Training Leadership Training for Managers Syllabus V4.1 3 days 8 hours per day/ 7 sessions 3.5 hours per session Program Objectives: 1. Discover how experiences, beliefs, and values shape
More informationAudit of the Management of Projects within Employment and Social Development Canada
Unclassified Internal Audit Services Branch Audit of the Management of Projects within Employment and Social Development Canada February 2014 SP-607-03-14E Internal Audit Services Branch (IASB) You can
More informationAgile Governance. Charlie Rudd SollutionsIQ. Copyright 2011 SolutionsIQ. All rights reserved.
Agile Governance Charlie Rudd SollutionsIQ Speaker Introduction: Charlie Rudd CEO of SolutionsIQ, an Agile company that provides Agile services including consulting, training, software development and
More informationPMP 2013 Exam Prep. Course Overview
PMP 2013 Exam Prep Course Overview This course has been designed to prepare participants to take the Project Management Institute's Project Management Professional (PMP) Exam, 2013 edition and is based
More informationU.S. Department of Education Federal Student Aid
U.S. Department of Education Federal Student Aid Lifecycle Management Methodology Stage Gate Review Process Description Version 1.3 06/30/2015 Final DOCUMENT NUMBER: FSA_TOQA_PROC_STGRW.NA_001 Lifecycle
More informationIT Service Provider and Consumer Support Engineer Position Description
Engineer Position Description February 9, 2015 Engineer Position Description February 9, 2015 Page i Table of Contents General Characteristics... 1 Career Path... 2 Explanation of Proficiency Level Definitions...
More informationProject Integration Management
Integration Initiating ning Executing Monitoring & Controlling Closing 4.1 Develop Charter Statement Of Work Business Case 4.2 Develop 4.3 Direct and Manage Work 4.4 Monitor and Control Work 4.5 Perform
More informationQuick Reference Guide Interactive PDF Project Management Processes for a Project
Project Processes for a Project Click the Knowledge Area title (below and left in blue underline) to view the details of each Process Group. Project Process Groups and Knowledge Areas Mapping Project Process
More informationBusiness Analyst Work Plan. Presented by: Billie Johnson, CBAP CSM
Business Analyst Work Plan Presented by: Billie Johnson, CBAP CSM Agenda Topic Introduction Overview of a Business Analysis Work Plan Initiating a Business Analysis Effort Components of the Business Analysis
More informationPortfolio Management Professional (PfMP)SM. Examination Content Outline
Portfolio Management Professional (PfMP)SM Examination Content Outline Project Management Institute Portfolio Management Professional (PfMP) SM Examination Content Outline Published by: Project Management
More informationProject Management Professional (PMP) Examination Content Outline
Project Management Professional (PMP) Examination Content Outline Project Management Institute Project Management Professional (PMP ) Examination Content Outline Revised August 2011 Published by: Project
More informationProject Management Professional (PMP) Examination Content Outline
Project Management Professional (PMP) Examination Content Outline Project Management Institute Project Management Professional (PMP) Examination Content Outline June 2015 Published by: Project Management
More informationManaging IT Projects. Chapter 2 The PMI Framework
Managing IT Projects Chapter 2 The PMI Framework The PMI Framework The Project Management Institute,USA is an internationally acclaimed organization Devoted to Creation & sharing of knowledge in the area
More informationSubject Area 1 Project Initiation and Management
DRII/BCI Professional Practice Narrative: Establish the need for a Business Continuity Plan (BCP), including obtaining management support and organizing and managing the BCP project to completion. (This
More informationLeadership and Management Competencies
Leadership and Management Competencies 0 The Saskatchewan Public Service Vision: The Best Public Service in Canada Our Commitment to Excellence Dedicated to service excellence, we demonstrate innovation,
More informationDPC - Strategy and Project Delivery Unit Project Management Methodology. Updated April 2010
DPC - Strategy and Project Delivery Unit Project Management Methodology Updated April 2010 This project management methodology is designed to help SPDU staff to plan, manage and measure a successful project
More informationStrategic PMOs Play A Vital Role In Driving Business Outcomes A Part Of PMI s Thought Leadership Series
A Forrester Consulting Thought Leadership Paper Commissioned By Project Management Institute (PMI) November 2013 Strategic PMOs Play A Vital Role In Driving Business Outcomes A Part Of PMI s Thought Leadership
More informationProject Audit & Review Checklist. The following provides a detailed checklist to assist the PPO with reviewing the health of a project:
Project Audit & Review Checklist The following provides a detailed checklist to assist the PPO with reviewing the health of a project: Relevance (at this time) Theory & Practice (How relevant is this attribute
More information