Because cover is only as good as its claims service. That s commercial sense.

Size: px
Start display at page:

Download "Because cover is only as good as its claims service. That s commercial sense."

Transcription

1 Because cover is only as good as its claims service. That s commercial sense.

2 Our promise to you and your customers. We are absolutely confident in our award winning claims service. More and more of our broker partners and customers are telling us that we are getting it right, and this is reflected in the recognition we are receiving at industry level. We continuously put our customers at the heart of everything we do, and really understand what it is you and they need from us: Our Promise A dedicated claims handler and team that truly understands your and your customers business needs 24hr/365 days a year access for claims assistance An easy and flexible process for notifying your claims including: , fax, PO Box or telephone Industry accredited and trusted suppliers An IT system built by claims experts with direct access through to our supplier network Dedicated claims relationship managers that can personally work with you and your customers, offering regular face to face meetings Management Information suite which caters for you and your clients requirements University accredited fraud technical experts with recognised qualifications within the insurance and antifraud industry Access to trusted external partnerships including solicitors, rehabilitation experts and mediation specialists 1

3 Commercial Motor Claims. Our approved repairer network is the largest UK provider, offering national coverage with the following key benefits: Free collection and delivery of vehicle for repair For courtesy car drivers, a medium size 5 door, 1.4cc - Vauxhall Astra, Ford Focus size vehicle, Or a V1 Van will be provided, irrespective of fault, whilst repairs are underway Industry leading online repair tracking system. Visit https://vtrack.narsplc.com, click on driver logon and enter vehicle registration to try it out Whenever we call they are most helpful & courteous. Nothing appears to be too much trouble. Glenn Stiff, MCM Insurance Mobile repair service, offering on site repairs this means reduced interruption to your customer s trade Lifetime repair guarantee with PAS125 accreditation Flexible notification options Expert multi-skilled motor claims handlers Industry accredited motor engineers Fast track total loss and theft settlements. 2

4 Liability Claims. The team have extensive industry experience in injury, disease and third party property damage claims. We are proud to offer the following additional service benefits: An award winning in-house Claims Inspector team for on-site investigations Provision of risk improvement advice to customers on-site External partnerships with trusted and dedicated loss adjusters on third party property damage claims Technical expert reviews to discuss reserves and ongoing experience of your customer s claims book We have a dedicated claims handling team for; Industrial Disease claims, Personal Injury claims and Public Liability Property Damage claims, enabling us to focus specialist technical resource where it is most needed. These teams have full end to end file ownership with direct dial contact numbers. It is so nice to ring a claims department and know that the first person you speak to is able to handle the claim, make decisions, negotiate properly and sort the payment. IFM Insurance Brokers Ltd 3

5 Commercial Property. Working with you, we are determined to continuously drive down cycle times and speed up the settlement process for the customer. Check out the key claims initiatives that do just this: Award winning one and done initiative that is leading the way in proactive claims settlement. With the relevant information at notification, to validate the policy and costs of the claim, we will settle claims within 24 hours! Fast Track claims process follows on from one and dones and focuses on settling claims within 10 days of notification Direct links to the IT system of our panel Loss Adjusters: GAB Robins, to track all claims with a dedicated AXA team servicing our customers. They have been nationally recognised for their expertise in handling property claims Bespoke European Claims Unit that speaks French, Spanish, German and Italian. The team deals with policyholders who have motor accidents abroad and our foreign principals that have accidents in the UK. AXA s unique one and done initiative really makes a difference to my clients. Knowing that their claim could be settled the day it is made is certainly one of the reasons I would recommend AXA s claims service. Jon Tyler, Brett & Randall 4

6 Motor Trade. Having a dedicated Motor Trade Claims team is really important to this class of business. Our team has a wealth of experience in this sector, our service includes: Experienced Motor Trade claims handlers for all areas: Road Risk, Material Damage and Personal Injury Where liability is accepted on non fault 3rd party claims we will recover policy excess directly from them If our insured s customer requires a hire car we will supply this subject to the policy limit. I called AXA Commercial Motor Claims on Friday and the phone was answered in two rings, and my query answered in less than a minute. IFM Insurance Brokers Ltd 5

7 Major and Complex Loss. Our highly skilled technicians have on average over 20 year s claims handling experience and have been recognised at industry level, e.g. Defendant PI team of the year at the Eclipse Proclaim Personal Injury Awards. We offer: One case handler throughout the life of the claim Prompt decisions on policy liability and early interim payments Face to face meetings to progress cases and agree settlement A proactive approach to claims handling to settle claims more quickly. Use of Alternative Dispute Resolution and the Multi Track Code where appropriate We are actively engaged in government consultations and market influencing in respect of civil justice reform and other market issues which have a direct impact on you and your customers A network of highly skilled and experienced specialists in major loss. We have the markets best practitioners dealing with your claims We actively pursue recoveries throughout the life cycle of the claim. Vocational rehabilitation to support injured people back to work after life changing injuries 6

8 Claims Awards Cabinet. Major Loss Award British Insurance Awards 2012 Commercial Lines Claims Team of the Year 2012 The Claims Awards 2012 Commercial Lines Claims Team of the Year 2012 The Claims Awards 2012 Counter Fraud Initiative of the Year Insurance Fraud Awards 2011 Major Loss Award British Insurer Awards 2010 Defendant PI Team of the Year Eclipse Proclaim Personal Injury Awards 2010 Claims Initiative of the Year Insurance Times Gold Awards 2009 Commercial Claims Team of the Year Winner Claims Awards 2012 Four consecutive Brokerbility Surveys have rated AXA Commercial Lines Claims number 1 against our competitors Visit Broker Connect - for your local Branch and Claims contact details ACLD0524-A (12/13) AXA Insurance UK plc Registered in England No Registered Office: 5 Old Broad Street, London EC2N 1AD. A member of the AXA Group of companies. AXA Insurance UK plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Telephone calls may be monitored or recorded.

Making claims clear Making a motor claim

Making claims clear Making a motor claim Making claims clear Making a motor claim ACLD0886C-A AXA Insurance UK plc Registered in England and Wales No 78950. Registered Office: 5 Old Broad Street, London EC2N 1AD. A member of the AXA Group of

More information

Your Pocket Guide to Commercial Motor Claims

Your Pocket Guide to Commercial Motor Claims Your Pocket Guide to Commercial Motor Claims DRIVER CHECKLIST AT THE SCENE OF A MOTOR ACCIDENT If you are NOT injured, exit the vehicle: DO NOT ADMIT LIABILITY IF ANY party is injured - Call the emergency

More information

Allianz Insurance plc. Fleet Solutions. Your guide to fleet solutions with Allianz

Allianz Insurance plc. Fleet Solutions. Your guide to fleet solutions with Allianz Allianz Insurance plc Fleet Solutions Your guide to fleet solutions with Allianz Contents We re confident that when you compare our cover, service, risk management and additional benefits you ll want to

More information

www.sandgfleet.co.uk YOUR ETHICAL FLEET MANAGEMENT PARTNER.

www.sandgfleet.co.uk YOUR ETHICAL FLEET MANAGEMENT PARTNER. www.sandgfleet.co.uk YOUR ETHICAL FLEET MANAGEMENT PARTNER. 3 A TAILORED SOLUTION At S&G Response we appreciate that each customer is unique and so is the solution, by providing tailored services designed

More information

Motoring Legal Solutions

Motoring Legal Solutions Motoring Legal Solutions Page 1 Why you need Motoring Legal Solutions Being involved in any kind of car accident can be very distressing. If you are unfortunate enough to be involved in an accident that

More information

SERVICES CAR. Ethical PRODUCTS & Traceable. Repair. Recovery. Customer Service. Transparent. Reconstruction

SERVICES CAR. Ethical PRODUCTS & Traceable. Repair. Recovery. Customer Service. Transparent. Reconstruction Ethical CAR MOTORCYCLE Traceable Hire FLEET PRODUCTS & SERVICES FOR THE MOTOR INSURANCE INDUSTRY Transparent ForensicInjury Recovery Accident Management Repair Reconstruction Investigation Customer Service

More information

Road Traffic Accidents. Everything you need to know

Road Traffic Accidents. Everything you need to know Road Traffic Accidents Everything you need to know Families involved in a road traffic accident in this country and abroad can seek legal advice and assistance from EAD Solicitors. Anyone can seek legal

More information

Please don t delay - report same day

Please don t delay - report same day How to make a claim How to make a claim Early reporting 1 Methods of reporting a claim 2 Policy covers Comprehensive cover 3 Non-comprehensive cover 3 Legal expenses 3 Broken windscreen or other glass

More information

DEFENDANT PERSONAL INJURY

DEFENDANT PERSONAL INJURY DEFENDANT PERSONAL INJURY MB MOORE BLATCH solicitors Moore Blatch PI Defendant Services Our Insurance Division has acted on behalf of composites, syndicates, self-insured and fleet clients for many years.

More information

Had an accident? Call us now on 0844 800 3693 DASDrive accident assistance & legal protection

Had an accident? Call us now on 0844 800 3693 DASDrive accident assistance & legal protection Had an accident? Call us now on 0844 800 3693 DASDrive accident assistance & legal protection For recovering your vehicle, notifying your insurer, replacement hire vehicles or courtesy cars, arranging

More information

DASDRIVE ULTIMATE LEGAL PROTECTION KEY FACTS BROCHURE. Act quickly after an accident and call us now on

DASDRIVE ULTIMATE LEGAL PROTECTION KEY FACTS BROCHURE. Act quickly after an accident and call us now on DASDRIVE ULTIMATE LEGAL PROTECTION KEY FACTS BROCHURE Act quickly after an accident and call us now on 0800 783 6066 2 DASDRIVE ULTIMATE If you ve been unfortunate enough to have been involved in a motor

More information

DASDRIVE ACCIDENT ASSISTANCE & LEGAL PROTECTION KEY FACTS BROCHURE HAD AN ACCIDENT? CALL US NOW

DASDRIVE ACCIDENT ASSISTANCE & LEGAL PROTECTION KEY FACTS BROCHURE HAD AN ACCIDENT? CALL US NOW DASDRIVE ACCIDENT ASSISTANCE & LEGAL PROTECTION KEY FACTS BROCHURE For recovering your vehicle, notifying your insurer, replacement hire vehicles or courtesy cars, arranging repairs and securing compensation

More information

Claims Reporting Procedure

Claims Reporting Procedure Claims Reporting Procedure This document includes:- An introduction to the claims reporting process Your Belmont contacts The life of your claim A review of the Ministry of Justice Reforms Introduction

More information

Claims Management. Claims Management. Putting fairness at the heart of claims handling. Mitsui Sumitomo at Lloyd s Excellence in all we do

Claims Management. Claims Management. Putting fairness at the heart of claims handling. Mitsui Sumitomo at Lloyd s Excellence in all we do Claims Management Claims Management Putting fairness at the heart of claims handling Mitsui Sumitomo at Lloyd s Excellence in all we do Responsive claims handling At Mitsui Sumitomo at Lloyd s, you will

More information

DASDRIVE ACCIDENT ASSISTANCE & LEGAL PROTECTION

DASDRIVE ACCIDENT ASSISTANCE & LEGAL PROTECTION DASDRIVE ACCIDENT ASSISTANCE & LEGAL PROTECTION KEY FACTS BROCHURE For recovering your vehicle, notifying your insurer, replacement hire vehicles or courtesy cars, arranging repairs and securing compensation

More information

Motor Insurance. with. Here to help your world

Motor Insurance. with. Here to help your world Motor Insurance with Here to help your world If you breakdown we ll be there If your car breaks down or you have a roadside emergency (e.g. a flat tyre, or you run out of fuel), it is reassuring to know

More information

www.saffroninsurance.co.uk Motor claims assistance When things don t go to plan, we go to work.

www.saffroninsurance.co.uk Motor claims assistance When things don t go to plan, we go to work. www.saffroninsurance.co.uk Motor claims assistance When things don t go to plan, we go to work. Motor claims assistance In the event of a claim, experienced specialists are on hand to ensure that your

More information

Motor Fleet Insurance

Motor Fleet Insurance Motor Fleet Insurance Summary of Cover A commercial motor insurance package available for Partnerships or Companies who require more than four vehicles to be insured under the one Policy. Why choose the

More information

YOUR LEGAL ASSISTANCE POLICY

YOUR LEGAL ASSISTANCE POLICY OFFICIAL TITLE SPONSOR YOUR LEGAL ASSISTANCE Insurance POLICY In the event of a claim please call 0871 222 79 10 LegalAssist_Policy_Booklet V4.0 This document should be read by all Clients as this will

More information

AXA Car Insurance. Policy summary. April 2016 edition

AXA Car Insurance. Policy summary. April 2016 edition AXA Car Insurance Policy summary April 2016 edition Policy summary This document is a summary of the insurance cover provided by the AXA Car policy. Therefore it does not contain the full terms and conditions

More information

Drivology Car Insurance - Policy Summary

Drivology Car Insurance - Policy Summary Drivology Car Insurance - Policy Summary Your Policy Key Facts July 2015 edition Drivology Car Insurance - Policy Summary This policy summary does not contain full details and conditions of your insurance

More information

MOTOR FLEET INSURANCE

MOTOR FLEET INSURANCE MOTOR FLEET INSURANCE Summary of Cover A commercial motor insurance package available for Partnerships or Companies who require more than four vehicles to be insured under the one Policy. Why choose the

More information

DASDRIVE PLUS LEGAL PROTECTION KEY FACTS BROCHURE HAD AN ACCIDENT? CALL US NOW ON

DASDRIVE PLUS LEGAL PROTECTION KEY FACTS BROCHURE HAD AN ACCIDENT? CALL US NOW ON DASDRIVE PLUS LEGAL PROTECTION KEY FACTS BROCHURE HAD AN ACCIDENT? CALL US NOW ON 0800 783 6066 WHY YOU NEED DASDRIVE LEGAL PROTECTION PERSONAL INJURY COVER RECOVERY OF UNINSURED LOSSES REPLACEMENT HIRE

More information

Motor Accident Claim Form

Motor Accident Claim Form Motor Accident Claim Form Agricultural Commercial & Private Vehicles www.towergateunderwriting.co.uk Guidance Notes Most delays in settling claims arise because claim forms are not fully completed or requested

More information

AXA Car Insurance. Policy summary. June 2014 edition

AXA Car Insurance. Policy summary. June 2014 edition AXA Car Insurance Policy summary June 2014 edition 35372_APLD0144ZF_SUM_A5.indd 1 17/06/2014 13:36 Policy summary This document is a summary of the insurance cover provided by the AXA Car policy. Therefore

More information

Excess Protection Insurance Policy

Excess Protection Insurance Policy Excess Protection Insurance Policy Table of Contents SECTION 1: Policy Structure 2 SECTION 2: Definitions 3 SECTION 3: Eligibility 4 SECTION 4: General conditions of cover 5 SECTION 5: Exclusions 6 SECTION

More information

Civil Litigation Reforms & AIG

Civil Litigation Reforms & AIG Access to Justice Civil Litigation Reforms & AIG Start The reforms AIG Response day 1-5 day 6-20 day 21-25 AIG process map Overview and key Changes For more details of the reforms click here > The Jackson

More information

AXA Car Insurance. Policy summary. April 2015 edition

AXA Car Insurance. Policy summary. April 2015 edition AXA Car Insurance Policy summary April 2015 edition Policy summary This document is a summary of the insurance cover provided by the AXA Car policy. Therefore it does not contain the full terms and conditions

More information

This section applies to you if the Accident was not your fault and you have been provided with a replacement vehicle.

This section applies to you if the Accident was not your fault and you have been provided with a replacement vehicle. PAA Scheme - Terms & Conditions Accident Not Your Fault? In the unfortunate event of you having an accident that was not your fault, we ll get your vehicle recovered from the accident scene (if it s not

More information

Motor Accident FAQs. Motor

Motor Accident FAQs. Motor Motor Accident FAQs Motor FAQs Q. I have already reported my claim to you. When will I hear from you again? A. Depending on the accident, we may not need to contact you. This does not mean we are not dealing

More information

Van Insurance Summary of cover

Van Insurance Summary of cover Van Insurance Summary of cover About this document This document is a summary of the insurance provided by our Van insurance policy. Therefore it does not contain the full terms and conditions of your

More information

Motor Legal Expenses Insurance

Motor Legal Expenses Insurance Motor Legal Expenses Insurance Motor Legal Expenses Insurance Policy Document Certificate of Insurance This insurance is underwritten by Inter Partner Assistance SA and managed on their behalf by Arc Legal

More information

Drivology Car Insurance - Policy Summary

Drivology Car Insurance - Policy Summary Drivology Car Insurance - Policy Summary Your Policy Key Facts May 2016 edition Drivology Car Insurance - Policy Summary This policy summary does not contain full details and conditions of your insurance

More information

Terms and Conditions. Our Services Explained

Terms and Conditions. Our Services Explained Our Services Explained Winn Solicitors provide a one-stop-shop service for innocent victims of road traffic accidents and other accidents, who need help to recover compensation and/or other services. In

More information

Motor Legal Protection Policy Summary

Motor Legal Protection Policy Summary Motor Legal Protection Policy Summary This summary is designed to provide an overview of Motor Legal Protection. The full terms and conditions of this insurance contract can be found in the policy booklet.

More information

Motor Legal Care Terms and Conditions

Motor Legal Care Terms and Conditions Motor Legal Care Terms and Conditions The cover provided under this notice is in addition to your Breakdown cover and should be read together with your existing terms and conditions. RAC Motor Legal Care

More information

Your Van Insurance Motor Legal Protection Policy Booklet

Your Van Insurance Motor Legal Protection Policy Booklet Your Van Insurance Motor Legal Protection Policy Booklet Contents Motor Legal Protection Insurance...3 Motor Legal Expenses...3 Helpline Services...3 Motor Legal Expenses Policy Summary...4 Cancellation

More information

In the event of a claim please call. Insurance

In the event of a claim please call. Insurance In the event of a claim please call 0871 222 79 10 Excess Protection Insurance Excess Protection Insurance Section 1: Policy Structure Thank You for choosing Excess Protection Insurance. This policy wording

More information

Multi Motor Excess Protect Policy Document

Multi Motor Excess Protect Policy Document Multi Motor Excess Protect Policy Document Thank you for choosing multi motor excess protect insurance. The information in this policy wording contains important information and we have made it as easy

More information

Management Liability Policy

Management Liability Policy TOTAL HEALTHCARE PROFESSIONALS Management Liability Policy Protecting you and your practice from risk Exclusive cover and advice to reduce your risks The Total Healthcare Professionals Management Liability

More information

Loan Car Legal Cover Terms and Conditions

Loan Car Legal Cover Terms and Conditions Loan Car Legal Cover Terms and Conditions As a Loan Car Driver, you also benefit from legal expenses cover. Legal expenses cover pays the legal costs and expenses of any legal proceedings to recover uninsured

More information

CLAIMS SERVICE SOLVING THE TOUGHEST PROBLEMS

CLAIMS SERVICE SOLVING THE TOUGHEST PROBLEMS CLAIMS SERVICE SOLVING THE TOUGHEST PROBLEMS 02 CLAIMS SPECIALISTS THE EXCEPTIONAL EVERY DAY We believe that a consistent, high-quality claims service is pivotal to a successful client relationship. We

More information

your guide to making a claim

your guide to making a claim your guide to making a claim HOME INSURANCE Version 2 Contents This guide does not give details of your specific policy cover. Please check your policy schedule for details of your cover The Ecclesiastical

More information

Holiday and Home Parks Insurance

Holiday and Home Parks Insurance Holiday and Home Parks Insurance You can t beat experience You can t beat experience We know that the holiday and home parks business is unique, with its own set of challenges and complexities. That s

More information

Motor Accident Claim Form

Motor Accident Claim Form Motor Accident Claim Form Agricultural Commercial & Private Vehicles www.towergateunderwriting.co.uk Guidance Notes Most delays in settling claims arise because claim forms are not fully completed or requested

More information

Secure liability solutions. Syndicate 2525 Bespoke liability insurance, for complex and high risk businesses EL PL. insurance

Secure liability solutions. Syndicate 2525 Bespoke liability insurance, for complex and high risk businesses EL PL. insurance Secure liability solutions Syndicate 2525 Bespoke liability insurance, for complex and high risk businesses & EL PL insurance What we cover 2525 Classes of Business Underwritten: Employer s Liability (including

More information

Policy Summary. Keep this wording safe.

Policy Summary. Keep this wording safe. Policy Summary Keep this wording safe. Covéa Insurance Private Car This is a Policy Summary only and does not contain the full terms and conditions of your insurance contract; these can be found in your

More information

An Overview of the Personal Injury Claims Process

An Overview of the Personal Injury Claims Process An Overview of the Personal Injury Claims Process Personal Injury refers to physical or psychological injury or illness that is caused by the negligence of another. A successful personal injury claim will

More information

PERSONAL INJURY MOORE BLATCH. solicitors

PERSONAL INJURY MOORE BLATCH. solicitors PERSONAL INJURY MB MOORE BLATCH solicitors With Moore Blatch you re in safe hands Those who have the misfortune to suffer injury through another party s negligence need exceptional legal support if they

More information

MOTOR LEGAL EXPENSES POLICY WORDING TERMS OF COVER

MOTOR LEGAL EXPENSES POLICY WORDING TERMS OF COVER Motor Legal Expenses provides:- 24/7 Legal Advice Insurance for legal costs for certain types of disputes HELPLINE SERVICES Legal Helpline MOTOR LEGAL EXPENSES Use the 24 hour advisory service for telephone

More information

your guide to making a claim

your guide to making a claim your guide to making a claim CARE INSURANCE CHARITY INSURANCE COMMERCIAL INSURANCE EDUCATION INSURANCE HERITAGE INSURANCE NURSERY INSURANCE Version 2 Contents This guide does not give details of your specific

More information

accident management by design

accident management by design accident management design Innovative, robust and accountable customer centric motor claims solutions, total peace of mind Integrity Ownership One team We have created a service that goes far beyond current

More information

Policy Summary. Inside you ll find a summary of: Tesco Bank Car Insurance. Car Insurance

Policy Summary. Inside you ll find a summary of: Tesco Bank Car Insurance. Car Insurance Policy Summary Inside you ll find a summary of: Tesco Bank Car Insurance Car Insurance Tesco Bank Car Insurance Policy Summary This is a summary of cover available under Tesco Bank Car Insurance. It does

More information

Ultimate Insurance Company Ltd

Ultimate Insurance Company Ltd *Policies incepted before 01 st August 2016* Ultimate Insurance Company Ltd Motor Legal Protection Policy This is a summary of your Motor Legal Protection Policy. It does not contain the full terms and

More information

Police Mutual Car insurance

Police Mutual Car insurance Police Mutual Car insurance Policy Summary Police Mutual Car insurance is underwritten by Royal & Sun Alliance Insurance plc. It is an annual contract and may be renewed each year subject to the terms

More information

Exceptional protection for the bus and coach industry

Exceptional protection for the bus and coach industry Exceptional protection for the bus and coach industry Understanding the bus and coach industry As a bus or coach operator there are many issues you need to consider when selecting your insurance provider.

More information

Motor Zurich Private Clients

Motor Zurich Private Clients Summary of cover Motor Zurich Private Clients 2 This document provides a summary of the significant features, benefits, exclusions and limitations of the cover provided by the Zurich Private Clients Motor

More information

Member s Glove Box Document. this page Details about each of our zero-charge member services..

Member s Glove Box Document. this page Details about each of our zero-charge member services.. TotalVan VanAssist get more, get covered. Member s Glove Box Document with our handy at-the-scene accident form Contents of this document Cover summary and ways to get immediate help from us.... this page

More information

Fleet Legal Guard. Policy Wording

Fleet Legal Guard. Policy Wording Fleet Legal Guard Policy Wording What s inside... Introduction 3 What to do if you need to make a claim 4 Legal helpline 5 Claims for compensation 10 Claims for physiotherapy 12 Terms and Conditions 13

More information

Covea Insurance Private Car Summary.

Covea Insurance Private Car Summary. Covea Insurance Private Car Summary. This is a Policy Summary only and does not contain the full terms and conditions of your insurance contract; these can be found in your policy booklet. A copy of the

More information

Co-operative Insurance Motor Legal Expenses and Legal Helpline

Co-operative Insurance Motor Legal Expenses and Legal Helpline Co-operative Insurance Motor Legal Expenses and Legal Helpline Welcome to The Co-operative Insurance Motor Legal Expenses cover, which is included as standard as part of the Van Insurance from The Co-operative

More information

AXA Third Party Fire & Theft Car Insurance Policy Summary

AXA Third Party Fire & Theft Car Insurance Policy Summary AXA Third Party Fire & Theft Car Insurance Policy Summary This policy summary does not contain full details and conditions of your insurance these are located in your policy wording. This insurance is

More information

MOTOR FLEET KEY FACTS FLEET COVER GEARED FOR YOUR NEEDS

MOTOR FLEET KEY FACTS FLEET COVER GEARED FOR YOUR NEEDS MOTOR FLEET KEY FACTS FLEET COVER GEARED FOR YOUR NEEDS Product Summary Please read this document carefully. Full terms and conditions can be found within the Policy Document. Motor Fleet Policy The Fleet

More information

English Civil Law and the Foreign Motorist. Justice or a Lawyer s Lunch?

English Civil Law and the Foreign Motorist. Justice or a Lawyer s Lunch? English Civil Law and the Foreign Motorist Justice or a Lawyer s Lunch? Agenda Basic Principles The Civil Procedure The Claim - Practice Basic principles English Law is based on precedent - what courts

More information

ASSOCIATION OF PERSONAL INJURY LAWYERS Standard of competence for Portal Claims Handlers

ASSOCIATION OF PERSONAL INJURY LAWYERS Standard of competence for Portal Claims Handlers ASSOCIATION OF PERSONAL INJURY LAWYERS Standard of competence for Portal Claims Handlers INTRODUCTION Standards of occupational competence Standards of occupational competence are widely used in many fields

More information

C L I N I C A L N E G L I G E N C E

C L I N I C A L N E G L I G E N C E C L I N I C A L N E G L I G E N C E MB M O O R E B L A T C H s o l i c i t o r s Clinical negligence Understanding, support and effective resolution If you have had the misfortune to suffer injury through

More information

Volkswagen Ensurance Cover Booklet

Volkswagen Ensurance Cover Booklet Volkswagen Ensurance Cover Booklet 03/14 V2.0 Welcome Welcome to Ensurance your free three year Accident and Repair Cover, designed to help you if your car is damaged in an accident or stolen. This document

More information

Replacement Vehicle Policy

Replacement Vehicle Policy Replacement Vehicle Policy 1 This policy has been arranged by Motorplus Limited (trading as ULR) with Qdos Broker & Underwriting Services Limited and is underwritten by: Groupama Insurance Company Limited,

More information

Your Motor Legal Protection Insurance Policy Wording

Your Motor Legal Protection Insurance Policy Wording Your Motor Legal Protection Insurance Policy Wording www.debenhamscarinsurance.co.uk Contents Your Motor Legal Protection Insurance Policy Wording... 3 General Exceptions... 10 2 Your Motor Legal Protection

More information

Audi Ensurance Cover Booklet

Audi Ensurance Cover Booklet Audi Ensurance Cover Booklet 7/13 v1.0 Welcome Welcome to Ensurance your three year Accident and Repair Cover, designed to help you if your car is damaged in an accident or stolen. This document contains

More information

Key Policy Information

Key Policy Information Key Information Inside you ll find a summary of your car insurance tescobank.com Tesco Bank Car Insurance Key Information This is a summary of cover available under Tesco Bank Car Insurance. It does not

More information

Octagon Insurance Legal Expenses Policy

Octagon Insurance Legal Expenses Policy Octagon Insurance Legal Expenses Policy 1 2 This Octagon insurance policy is underwritten by Inter Partner Assistance SA and administered on their behalf by Arc Legal Assistance Limited. The following

More information

Policy Summary. Inside you ll find a summary of your Value car insurance. tescobank.com

Policy Summary. Inside you ll find a summary of your Value car insurance. tescobank.com Policy Summary Inside you ll find a summary of your Value car insurance tescobank.com Tesco Bank Value Car Insurance Policy Summary This is a summary of cover available under Tesco Bank Value Car Insurance.

More information

Holiday Illness. Personal Legal Services

Holiday Illness. Personal Legal Services Holiday Illness Personal Legal Services This information relates to the law and procedures in England and Wales. Please contact us if you need advice about the law and procedure in other legal jurisdictions.

More information

Accident Management Reducing cost, time and worry

Accident Management Reducing cost, time and worry Accident Management Reducing cost, time and worry Accident Management 02 Reducing cost, time and worry Accident management is an integral part of ALD s DriveSafe risk management programme. Operated in

More information

FAMILY CLASSIC LEGAL PROTECTION & ADVICE KEY FACTS BROCHURE

FAMILY CLASSIC LEGAL PROTECTION & ADVICE KEY FACTS BROCHURE FAMILY CLASSIC LEGAL PROTECTION & ADVICE KEY FACTS BROCHURE WHY YOU NEED DAS FAMILY CLASSIC STANDARD COVERS EMPLOYMENT COVER CONSUMER CONTRACT DISPUTES PERSONAL INJURY NEIGHBOUR PROBLEMS HM REVENUE & CUSTOMS

More information

CAR INSURANCE POLICY SUMMARY

CAR INSURANCE POLICY SUMMARY CAR INSURANCE SUMMARY μ Car Insurance is underwritten by Royal & Sun Alliance Insurance plc. It is an annual contract and may be renewed each year subject to the terms and conditions then applicable. You

More information

www.startrescue.co.uk 01

www.startrescue.co.uk 01 INTRODUCTION This policy summary provides key information about the Uninsured Loss Recovery Policy, which you should read. For full terms and conditions of the policy please refer to the policy document

More information

FOR COMMERCIAL LINES INSURANCE

FOR COMMERCIAL LINES INSURANCE FOR COMMERCIAL LINES INSURANCE Martyn Brooks Director, Broadsure Direct When I think of Blink I think of professionalism, support, market knowledge, agencies and opportunities to develop profitable new

More information

Road to Reform: Reducing Motor Premiums by Reforming the Personal Injury Claims Process

Road to Reform: Reducing Motor Premiums by Reforming the Personal Injury Claims Process Road to Reform: Reducing Motor Premiums by Reforming the Personal Injury Claims Process February 2013 Contents Executive Summary Introduction 3 What s wrong with the current personal injury claims process?

More information

UK MOTOR EXAMPLE BESPOKE CLAIMS PROCEDURE

UK MOTOR EXAMPLE BESPOKE CLAIMS PROCEDURE UK MOTOR [POLICYHOLDER]: [POLICY NUMBER]: EXAMPLE BESPOKE CLAIMS PROCEDURE IN ASSOCIATION WITH [BROKER DETAILS] 2008 QBE European Operations is a trading name of QBE Insurance (Europe) Limited, no. 01761561

More information

HAULAGE VEHICLE INSURANCE. Proposal Form November 2004 Edition

HAULAGE VEHICLE INSURANCE. Proposal Form November 2004 Edition HAULAGE VEHICLE INSURANCE Proposal Form vember 2004 Edition Important tice To apply for the Haulage Vehicle Insurance Policy, complete this Proposal Form in BLOCK CAPITALS using a ball-point pen (blue

More information

Touring Caravan Excess Protect

Touring Caravan Excess Protect Touring Caravan Excess Protect In the event of a claim please call: 0800 587 2976 2 TRINITY LANE TOURING CARAVAN EXCESS PROTECT INSURANCE POLICY About your Insurance This insurance is underwritten by Trinity

More information

Allianz Insurance plc. Fleet Solutions. Your guide to fleet solutions with Allianz. For intermediary use only

Allianz Insurance plc. Fleet Solutions. Your guide to fleet solutions with Allianz. For intermediary use only Allianz Insurance plc Fleet Solutions Your guide to fleet solutions with Allianz For intermediary use only Contents We are confident that when you compare our cover, claims service, risk management and

More information

Car Solutions Insurance. Summary of Cover

Car Solutions Insurance. Summary of Cover Car Solutions Insurance Summary of Cover Summary of cover Important you should read this This leaflet provides a summary of the key features, benefits and limitations of the cover provided by the Zurich

More information

QBE European Operations. Portal extension. Guidance document June 2013. Ministry of Justice extension to the claims protocols Maximising Opportunities

QBE European Operations. Portal extension. Guidance document June 2013. Ministry of Justice extension to the claims protocols Maximising Opportunities QBE European Operations Portal extension Guidance document June 2013 Ministry of Justice extension to the claims protocols Maximising Opportunities Portal extension Guidance document June 2013 Ministry

More information

FOR COMMERCIAL LINES INSURANCE

FOR COMMERCIAL LINES INSURANCE FOR COMMERCIAL LINES INSURANCE Martyn Brooks Director, Broadsure Direct When I think of Blink I think of professionalism, support, market knowledge, agencies and opportunities to develop profitable new

More information

MOTOR FLEET. Proposal Form November 2004 Edition

MOTOR FLEET. Proposal Form November 2004 Edition MOTOR FLEET Proposal Form vember 2004 Edition Important tice To apply for the Motor Fleet Insurance Policy, complete this Proposal Form in BLOCK CAPITALS using a ball-point pen (blue or black ink). You

More information

OUTLOOK: PERSPECTIVES ON TOPICAL RISK AND INSURANCE ISSUES FOR UK CORPORATES

OUTLOOK: PERSPECTIVES ON TOPICAL RISK AND INSURANCE ISSUES FOR UK CORPORATES June 2013 MARSH INSIGHTS: OUTLOOK: PERSPECTIVES ON TOPICAL RISK AND INSURANCE ISSUES FOR UK CORPORATES Over recent months we have profiled several developments in relation to insurance claims specifically

More information

Policy Summary. Inside you ll find a summary of your car insurance. tescobank.com

Policy Summary. Inside you ll find a summary of your car insurance. tescobank.com Summary Inside you ll find a summary of your car insurance tescobank.com Tesco Bank Car Insurance Summary This is a summary of cover available under Tesco Bank Car Insurance. It does not include all the

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions Important Numbers Claims and Accident Helpline 0330 100 3123 (24 hours) Glass Helpline 0844 248 7065 (24 hours) Policy Changes 0330 100 3161 Quotes and Renewals 0800 980 1693

More information

Corporate & Commercial. Your onecard account. An administrator s guide

Corporate & Commercial. Your onecard account. An administrator s guide Corporate & Commercial Your onecard account An administrator s guide Contents Get to know your onecard account 3 Making changes to your onecard account 4 New and replacement cards 5 Troubleshooting transaction

More information

Motor Insurers Bureau Making a claim

Motor Insurers Bureau Making a claim Motor Insurers Bureau Making a claim A brief guide This booklet This booklet gives important information about the Motor Insurers Bureau (MIB) and making a claim. Please read it carefully before you fill

More information

Full details of what you have chosen are shown in your personal quotation and policy schedule.

Full details of what you have chosen are shown in your personal quotation and policy schedule. CAR INSURANCE SUMMARY μ Car Insurance is underwritten by Royal & Sun Alliance Insurance plc. It is an annual contract and may be renewed each year subject to the terms and conditions then applicable. You

More information

Allianz Insurance plc. Small Fleet. Information including Policy Summary (pages 1-3) and Proposal Form (pages 5-6)

Allianz Insurance plc. Small Fleet. Information including Policy Summary (pages 1-3) and Proposal Form (pages 5-6) Allianz Insurance plc Small Fleet Information including Policy Summary (pages 1-3) and Proposal Form (pages 5-6) Introduction Thank you for choosing Allianz Insurance plc. We are one of the largest general

More information

Medical report form Low value personal injury claims in road traffic accidents ( 1,000 to 10,000)

Medical report form Low value personal injury claims in road traffic accidents ( 1,000 to 10,000) Medical report form Low value personal injury claims in road traffic accidents ( 1,000 to 10,000) The first report is without notes except where requested by medical experts Section A Claimant s details

More information

ROGERS SPECIALIST CARS LTD T/A CATERHAM HIRE WALES

ROGERS SPECIALIST CARS LTD T/A CATERHAM HIRE WALES ROGERS SPECIALIST CARS LTD T/A CATERHAM HIRE WALES TERMS AND CONDITIONS OF RENTAL In these terms and conditions reference to we, us or our means ROGERS SPECIALIST CARS LTD T/A CATERHAM HIRE WALES, a limited

More information

Your Car Insurance Policy Summary Booklet

Your Car Insurance Policy Summary Booklet Your Car Insurance Policy Summary Booklet Contents Welcome to Brightside car insurance...4 Car Policy Summary...6 About Brightside car insurance...6 Summary of Cover...6 Claims and Glass Helpline...6 Insurer...6

More information

Personal Injury Cover. Terms and Conditions

Personal Injury Cover. Terms and Conditions Personal Injury Cover Terms and Conditions Demands and Needs Statement This Policy meets the demands and needs of those who wish to ensure that in the event of an Accident an Insured Person will be covered

More information

Guide to making a Motor Insurers Bureau claim

Guide to making a Motor Insurers Bureau claim Guide to making a Motor Insurers Bureau claim www.mib.org.uk This booklet This booklet gives important information about the Motor Insurers Bureau (MIB) and making a claim. Please read it carefully before

More information