Your cargo should be one less burden for you. Overland transport and sea freight. Air cargo and logistics.

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1 Your cargo should be one less burden for you. Overland transport and sea freight. Air cargo and logistics.

2 Welcome to the world of Ziegler 1. The company 2. Standard transport logistics: Land Air Sea 3. Standard warehouse logistics 4. Special logistics Crew4you 5. Examples of markets 6. Training opportunities at Ziegler 7. Quality across the board 2

3 The company Group Ziegler Group, headquartered in Brussels Founded in 1908 Over 3,500 employees More than 175 subsidiaries Around 930,000 m 2 of warehouse space EUR 1.3 billion in annual turnover 5,000 company vehicles 3

4 The company Group locations... over 175 subsidiaries worldwide indicates Ziegler locations 4

5 The company Switzerland Ziegler (Schweiz) AG 1878: foundation of Basler Lagerhausgesellschaft AG 1943: foundation of Continentale SA 1960: incorporation of both companies into the Ziegler Group 1993: Continentale SA renamed Ziegler (Schweiz) AG 2010: merger of BLG and Ziegler (Schweiz) AG, now renamed Ziegler (Schweiz) AG 150 employees 130,000 consignments per year 32,000 m 2 of warehouse space CHF 100 million in annual turnover 5

6 The company Swiss locations 6

7 Overland transport Toad haulage: all systems go! Subsidiaries Partner agencies 7

8 Overland transport Toad haulage: all systems go! Calculation Transparent cargo cost calculation Trip Direct daily departures from/to all of Europe s commercial centres Direct access to your customers with hundreds of vehicles partial and complete loads Transport Clearly defined transport times from supplier/recipient locations to our facilities 8

9 Overland transport Toad haulage: all systems go! Our core business with 5,000 vehicles of our own or under contract in a pan-european network of direct transport Guaranteed deliveries within 24 to 72 hours across Europe Regular national and international groupage service for guaranteed on-time delivery to any part of Europe System partner of Partial and complete loads Charter Door-to-Door service Just in time Tracking and tracing 9

10 Air cargo Flying high we take quality to another dimension Represented through dedicated offices at all major airports in Switzerland IATA agent with access to the most modern infrastructure and innovative solutions Handling for all consignments from small parcels to full-service air cargo (charter/dedicated freight aircraft) Express courier service House air waybill Charter Globally connected via an exclusive agent network Regular groupage service Door-to-Door service Tracking and tracing 10

11 Sea freight Well above sea level: tailor-made solutions are our forte Represented through dedicated offices at all major ports in Europe Partner to the best sea freight outfits Project logistics Seacon the Group s own NVOCC (worldwide LCL consolidated container services) Import and export documentation (customs, letters of credit, ocean bills of lading, house bills of lading, permits) Cargo insurance Regular groupage service Door-to-Door service Tracking and tracing 11

12 Sea freight LCL: FCL: Well above sea level: tailor-made solutions are our forte Fast, reliable, cost-effective, global: consolidated container services via all European ports Worldwide container transport by first-class carriers Seacon: Worldwide consolidated container services using in-house NVOCC organisation For each consignment, we choose the best loading option, the best sea route and the best-qualified carrier Our services in a nutshell: Interconnected transport options: truck, rail, inland/sea vessels Efficient connections between your procurement and sales markets Transparent handling of exports and imports by a single supplier Deadline monitoring and prompt customs clearance Container loading and clearing away 12

13 Customs clearance from turnbike to the customer Import and export customs in Switzerland Advice and help with customs matters (Swiss customs permit, etc. Transit formalities for alle European countries Acee/Acor Online import and export clearance Intrastat reporting in EU-member states Carnet T.I.R. Bonded warehouse Fiscal representation if required 13

14 Warehouse logistics Welcome to the world of logistics Basel Birsfelden Dornach Dällikon m² Block warehouse High bay warehouse Picking area Rail connection into the hall itself Crane system up to 10 tonnes Motorway connection Motorway 1.5 km Motorway 1.5 km Motorway 3.3 km Open customs warehouse Hazardous goods warehouse Loading bridge Lifting platforms Authorised consignee (ZE) Authorised consignor (ZV) Pharmaceutical logistics IT online 14

15 Warehouse logistics: export and distribution Infrastructure Automated and traditional warehousing, high-bay storage, pallet and bulky-goods warehousing, picking bays, lifting platforms, rail connections, IT online and radio Services Picking, labelling, packing, blister packs, incoming goods inspections, quality control, inventory, sampling, dispatch into and out of Switzerland, administration Permits Bonded warehousing, Swissmedic (medical), approved shipper/recipient, hazardous goods 15

16 Warehouse logistics: picking warehouse Chemical products Pharmaceutical products Machinery and machine parts Spare parts Electronics Plastics industry Food, drink and tobacco Textiles and clothing Sporting goods Consumer goods 16

17 Warehouse logistics: our services Competent advice in line with requirements Professional picking and packing Total control through IT and barcode technology Reception and dispatch, storage, inventory control Choose between rental and service contracts 17

18 Expert Crew4you Special logistics and projects Parcel logistics Contract logistics Crew4you 18

19 Courier operations 19

20 Contract logistics Crew4you Mission and goal of Crew4you Acting as a fourth-party logistics provider (4PL), its role is to bundle internal skills, knowledge management and technologies with best-in-class resources from other providers. Create, develop and implement comprehensive supply-chain solutions. Services Logistics consulting Neutral transport concepts worldwide Operational shipment processing Warehouse logistics Packaging logistics 20

21 Special logistics and projects Planning and implementation of projects and logistics concepts tailored to your needs worldwide Dealing with transport operations for especially large goods Organising loading aids (e.g. crane) Applying for transport permits Organising escort vehicles Local help and advice 21

22 Parcel logistics Parcel labelling if desired Advice on all customs matters Fiscal representation Consignment tracking via the Internet Flexible regarding collection time Cost savings deriving from special terms, even for low unit volumes A single contact address all your queries to the same person Leaner costs and better environmental performance parcels and parcelled consignments can be shipped on the same vehicle 22

23 Supplementary services Successful in niche markets Transport and storage of foodstuffs Wine logistics Storage of organic products 23

24 Supplementary services Successful in niche markets International removals Relocation services for diplomats and businesses Competent employees trained in country-specific circumstances with appropriate technical expertise Maximum security before, during and after relocation to another country or further afield overseas Help with cultural and linguistic aspects Specialised in logistics for precious goods (e.g. watch industry) 24

25 Training opportunities: our specialists The professionals of the future Training opportunities 25

26 The professionals of the future Ziegler attaches great importance to training young people to become competent freight forwarding and customs specialists. Apprentices make up 10% of the staff at Ziegler Our goal is to safeguard new talent for ourselves and the industry in general Within our Group, we offer young people first-class opportunities to train in many areas: Close partnership between the firm, Baden-Württemberg Cooperative State University (DHBW) Lörrach and the industry association (SpedlogSwiss) Theoretical and practical industry-specific know-how: marketing, finance, controlling, IT, management techniques, foreign languages, country-specific factors, communication, etc. Wide choice of training goals, e.g. customs agent, export manager, warehouse logistician, hazardous-goods specialist, freight forwarding manager, etc. Clerical assistant, forwarding agent, logistician Forwarding agent (with vocational diploma), Bachelor of Arts/business economist, forwarding, transport and logistics 26

27 Results Quality across the board Strong through our philosophy Comprehensive quality management 27

28 Strong through our philosophy Client satisfaction is our number one corporate objective State-of-the-art information technologies and IT tools guarantee highquality, cost-efficient services Professional, all-specialist teams for transport, forwarding and the entire logistics chain Clearly agreed individual goals and acceptance of responsibility by every employee for success Unconditional team spirit and open communication in an environment of trust and creative opportunities 28

29 Comprehensive quality management ISO 9001 Quality management standard for the business as a whole ISO International standard for corporate environmental policy, environmental targets, environmental programmes and appropriate management systems ISO International management system for food safety 29

30 Comprehensive quality management Swissmedic /GDP Permits for import, export and wholesale trade in medical products SQAS Standard adopted by the European Chemical Industry Council (Cefic) bio.inspecta Standard for evaluating products and processes in the Swiss organic products industry AEO certification 30

31 Welcome aboard! We get things moving:trucks, planes, ships and even your facial muscles

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