UPS International Services

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1 UPS International Services Logistics keeps the world moving.

2 Your world runs on logistics To keep your world running at its best healthcare, high tech, retail, professional services or manufacturing you need one trusted service provider that can leverage the power of logistics for you. UPS is that provider, delivering proven expertise and value to your business. Offering the reliability and technology of one of the world s largest transportation and customs brokerage networks, UPS can help you reach more than 220 countries and territories, expanding your marketplace by meeting all your global shipping needs, including package and freight. As a thought leader in logistics and a trusted presence worldwide, UPS can help you grow globally with confidence. Take advantage of the possibilities of broader exposure for your business, a larger customer base and increased profit potential. And help ensure that as markets get bigger, your opportunities do, too. Why pursue global expansion? 95 % of global consumers are outside the U.S. 59 % of the world s pop ulation lives in rapid-growth markets 73 % growth in global trade is expected by 2025 Sources (in order): Perceptions of Global Trade, UPS Survey, 2011; World Urbanization Prospects The 2011 Revision, United Nations; HSBC Trade Connections, October 2011 Balance speed with cost Multiple transportation modes help ensure that we re ready to deliver when you are. Whether packages or pallets, import or export, your shipments arrive when you want at the right cost. That s more options for greater flexibility. Streamline daily processes UPS backs this portfolio of services with innovative technology that makes shipping easier, improves service and increases cash flow. That s more solutions for greater efficiency. More control. More productivity. That s the power of logistics. UPS can put logistics to work for you all around the world.

3 Advanced technology to help maximize daily efficiency Logistics makes it possible to keep global business moving without leaving your desk. UPS software and web-based solu - tions can enhance visibility, improve compliance and simplify billing. Now you can better manage all shipments, both inbound and outbound, making your day run smoother and your business run better. One system for package and freight A single automated system that processes both package and freight, WorldShip makes it easier for you to ship and track, train personnel and integrate information with your systems. See more, do more Complete visibility for both package and freight, including customs updates, makes you more productive coming and going: Quantum View Manage provides up-to-date information about all your shipments. The imports view gives you access to customs brokerage data and tools to help facilitate customs clearance and compliance. F l e x Global View provides an integrated view of your supply chain 24/7 so you can react faster to orders and changes in inventory levels. Timely customs clearance Gain a competitive advantage with UPS resources that help ensure compliance for accurate and fast clearance when crossing borders: UPS TradeAbility gives you free access to regulations and forms, as well as estimates of landed costs before shipments leave the dock. UPS Paperless Invoice eliminates the need for paper commercial invoices on package or air freight shipments by transmitting the data to customs offices across the globe. Customs holds can be reduced up to 56 percent, because less paper means fewer delays. Get a return on your returns An industry first, UPS Returns expands your reach with returns services to 145 countries and territories. Simplify the customer experience by providing return labels in outbound packages. UPS Returns can coordinate the return even when UPS wasn t the original shipper. Easy global e-commerce UPS s front-end technology solution integrates with a retailer s website to automatically display product prices in local currencies with total costs, including duties and taxes. Potential profitability goes up and operating costs go down, while customers encounter fewer surprises and a more user-friendly experience.

4 Package Services A package service to fit every need UPS delivers more guaranteed packages on time around the world than any other carrier. That s logistics opening up more opportunities for more business worldwide. We speak customs all over the world As one of the world s largest customs brokers, UPS has over 80 years of expe rience and offices in more than 60 countries. Our network encompasses not only transportation, but also trade professionals and inte grated technologies to provide you with seamless service. Our logistics knowledge is extensive, so the possibilities are endless. When you need it there yesterday UPS Express Critical gives you next-flight-out delivery 24/7/365 when you need it most. Services Guaranteed in 1-3 business days, depending on destination Coverage UPS Worldwide Express Plus 8:30 a.m./9:00 a.m. Export: To more than 25 countries and territories Import: From more than 185 countries and territories UPS Worldwide Express 10:30 a.m./12:00 p.m. Export: To more than 65 countries and territories Import: From more than 185 countries and territories Fast Faster Fastest UPS Worldwide Express Freight End of Day UPS Worldwide Saver End of Day UPS Worldwide Expedited UPS Standard Export: To more than 40 countries and territories Export: To more than 220 countries and territories Import: From more than 35 countries and territories Import: From more than 185 countries and territories Customs-cleared delivery within 2-5 business days to 220 countries and territories and from 70 countries and territories Guaranteed ground delivery within 2-8 business days to and from the U.S. with coverage of: Every Canadian province All of Mexico, and the industry s only guaranteed ground small package service between the U.S. and Mexico Visit ups.com or call PICK-UPS for guarantee details, service availability, delivery-time commitments, or to request a pickup. Some shipments to and from certain locations may require additional time in transit. Rates include pickup and door-to-door delivery with in-house customs clearance for all UPS international services except UPS Standard to/from Canada.

5 Take control of your imports International time-definite delivery Your overseas suppliers can use UPS s Import Freight Collect, which is billed to you with rates fixed in U.S. dollars, keeping import costs in check.* UPS Import Control allows you to take charge of service selection by initiating shipments from another country, completing paperwork yourself. With three time-definite express options early morning, noon and end of day to more international locations than anyone, you can balance budgets with deadlines, enabling you to get the service you and your customers need. Earlier deliveries for an earlier start to the day When deadlines are more flexible, UPS offers cost-effective choices for both overseas delivery and shipments moving within North America. UPS s global reach provides delivery to more countries from the U.S. by 9:00 a.m. and before noon than any major carrier. Count on UPS to meet deadlines you thought impossible. International day-definite delivery * Rates are fixed, but are subject to periodic review by UPS.

6 Freight Services Moving freight efficiently From critical to routine palletized freight services, logistics offers you the same reliability and flexibility you ve come to expect from UPS, just on a larger scale. Whether you require the speed of air freight or the economy of ocean, UPS has a solution to match your specific needs. Air Freight UPS air freight offers a wide selection of express options to meet most every deadline and budget. Ocean Freight* As a leading Non-Vessel Operating Common Carrier (NVOCC) and freight forwarder, UPS is your single source for ocean freight worldwide. We can handle less-than-container loads, full containers, special equipment and oversized cargo. UPS Preferred LCL can increase speed to market up to 40 percent, while minimizing cost.* By using our expansive network and buying power, we offer competitive rates and the flexibility to meet your timing and routing requirements. Services Transit days and times depend on destination Coverage Air Freight Ocean Freight UPS Air Freight Direct 1-3 business days UPS Air Freight Consolidated 3-5 business days UPS Next Day Air Freight Noon or 5:00 p.m. UPS 2nd Day Air Freight Noon or 5:00 p.m. UPS 3 Day Freight 5:00 p.m. Full-Container Load (FCL) NVOCC Less-Than-Container Load (LCL) NVOCC UPS Preferred LCL Ocean Freight Ocean Freight Forwarding To Africa, Asia Pacific, Europe, Latin America, Middle East Airport-to-airport delivery included; pickup, delivery and customs clearance optional To Canada, Puerto Rico, within the U.S. Guaranteed to most major metro areas in U.S. 48, Canada (excluding intra-canada) and Puerto Rico; non-guaranteed service (NGS) to most areas in U.S. 50, Canada and Puerto Rico To Canada, Puerto Rico, within the U.S. Guaranteed and non-guaranteed service (NGS) within 3-4 business days to most areas in U.S. 48, Canada and Puerto Rico Multiple weekly sailings Weekly fixed-day sailings Published port-to-door delivery times (subject to applicable tariff rules) Carrier booking, document processing, load contribution and container yard management Project Cargo Management Specialized multi-modal transport for breakbulk with document processing *Subject to availability based on origins and destinations Visit ups.com or call PICK-UPS for guarantee details, service availability, delivery-time commitments, or to request a pickup. Some shipments to and from certain locations may require additional time in transit. Rates include pickup and door-to-door delivery with in-house customs clearance for all UPS international services except UPS Standard to/from Canada.

7 Consolidate shipments to shorten your supply chain World Ease Package World Ease Multiple customers UPS Trade Direct Freight and Package Pickup Consolidation Transport Customs Deconsolidation Clearance Delivery UPS Trade Direct Multiple customers Logistics has you covered end-to-end. Whether shipping packages and freight via UPS Trade Direct or packages only with World Ease, UPS can streamline your supply chain and customs clearance. or into the European Union are grouped as one shipment. UPS handles pickup, air or ground transportation, deconsolidation and delivery. You save time and money while reducing time to market and eliminating the need for distribution centers. Individual shipments to the same destination country Improve cash flow, protect goods UPS Capital Cargo Finance can help you finance the value of your in-transit inventory earlier and faster in your supply chain, reducing the need for letters of credit. And UPS Capital Cargo Insurance safeguards the stated value of your goods while in transit anywhere in the world. Grow more sustainable As a recognized leader in environmental sustainability, UPS is not only working to minimize our climate impact, but we also make it easier to measure, manage and mitigate yours, while keeping you productive. UPS carbon neutral mitigates the CO 2 emissions associated with your shipments for only a few cents per package. UPS Paperless Invoice saves three sheets of paper per shipment, speeding processing while saving trees. Logistics can make your world work better, no matter where in the world you want to go.

8 Contact your UPS Account Manager to learn more about how logistics can help your international shipping go further. For detailed information: Visit ups.com/international or call United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved /14

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