MSC Malaysia Skills Competency Matrix 2.0

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1 MSC Malaysia Skills Competency Matrix 2.0

2 Table of Contents Section Foreword 02 Message from the Chief Officer Copyrights 2014 All rights reserved. No part of this publication may be reproduced in any material form (including photocopying or storing it in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication without written permission of Multimedia Development Corporation Sdn Bhd except in accordance with the provisions of the Copyright Act The doing of unauthorized act in relation to a copyright work may result in both a civil claim for damages and criminal prosecution Disclaimer : The information contained in this publication does not constitute a professional advice and should not be relied upon without detailed consultation with qualified specialists. While every effort has been made to ensure the information contained in this publication is correct as at the date of publication, the Multimedia Development Corporation Sdn Bhd makes no guarantee as to the accuracy or completeness of any information contained herein; and assumes no liability or responsibility whatsoever for any error, omission, consequence, damage, cost and/or loss arising from the reliance or the use of the same. The Multimedia Development Corporation Sdn Bhd hereby disclaims all liability in respect of the information provided herein Project Background Why SCM 2.0 Target Audience The Approach in Developing This Framework Scope of Study List of ICT s in Malaysia How to read the Skills Competency Matrix Creative Multimedia What is Creative Multimedia What do Creative Multimedia Professionals do What qualifications do Creative Multimedia Professionals need Creative Multimedia: Groupings Creative Multimedia: Code Creative Multimedia: Title List Creative Multimedia: Matrix & Development What is & Development What do & Development Professionals do What qualifications do & Development Professionals need & Development: Groupings & Development: Code & Development: Title List & Development: Matrix Information Technology What is Information Technology What do Information Technology Professionals do What qualifications do Information Technology Professionals need Information Technology: Groupings Information Technology: Code Information Technology: Title List Information Technology: Matrix Shared Services & Outsourcing What is Shared Services & Outsourcing What do Shared Services & Outsourcing Professionals do What qualifications do Shared Services & Outsourcing Professionals need Shared Services & Outsourcing: Groupings Shared Services & Outsourcing: Code Shared Services & Outsourcing: Title List Shared Services & Outsourcing: Matrix Appendix 1 - Glossary Appendix 2 - Skills Description Acknowledgement

3 Creative Multimedia Creative Multimedia Creative Multimedia: Title List Code Type Similar Title Grouping Type CMM10600 Storyboard Artist Pre- 42 Code CMM10100 CMM10101 CMM10102 CMM10103 CMM10104 CMM10105 CMM10106 CMM10200 CMM10201 CMM10202 CMM10203 CMM10204 CMM10205 CMM10300 CMM10400 CMM10401 CMM10402 CMM10403 CMM10404 CMM10405 CMM10406 CMM10407 CMM10500 CMM10501 CMM10502 Type Similar Title Grouping Digital Artist Designer Game Designer Graphic Designer Scriptwriter Environment Artist Graphics Creator Group Lead Artist UI Artist Virtual Environment Designer Desktop Artist Architectural Designer Corporate Designer Exhibition Designer GUI Designer R&D Product Designer Creative Designer Design Architect Desktop Publisher Desktop Publishing Artist Graphics Illustrator Illustrator Technical Illustrator Screenplay Writer Writer Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre CMM10601 CMM10602 CMM10603 CMM10604 CMM10605 CMM10700 CMM10701 CMM10702 CMM10703 CMM10704 CMM10705 CMM10706 CMM10707 CMM10800 CMM10801 CMM10802 CMM20100 CMM20101 CMM20102 CMM20104 CMM20105 CMM20106 CMM20107 CMM20200 CMM20201 CMM20202 CMM20203 Web Designer Head of Concept Artist Animator 3D Modeler Character Artist Character Designer Concept Artist Game Artist Multimedia Artist Flash Animator Flash Designer Flash Developer Interface Designer Multimedia Designer Multimedia Producer Web Animator Concept Art Head Lead Concept Artist 2D Animator 3D Artist Animation Director Animation Producer Animation Supervisor Creative Artist Character Modeler Environment Modeler Modeling Artist Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre- Pre

4 Creative Multimedia Creative Multimedia Code Type Similar Title Grouping Code Type Similar Title Grouping CMM20204 Modeling Supervisor CMM21102 Media Producer CMM D Visualizer 52 CMM21103 Multimedia Developer CMM20301 Visualization Specialist CMM21104 Technical Artist CMM20400 Audio Engineer 54 CMM21200 Render Wrangler 70 CMM20401 Recording Engineer CMM21300 Sound Designer 72 CMM20402 Sound Engineer CMM21400 Web Programmer 74 CMM20403 Studio Engineer CMM21401 Web Developer CMM20500 Audio Visual Engineer 56 CMM21500 Clean-up Artist 76 CMM20501 Audio Visual Manager CMM21501 Digital Clean-up Artist CMM20502 Broadcast Engineer CMM21600 Mobile App Developer 78 CMM20503 Equipment Technician CMM21601 Application Developer (Mobile Apps) CMM20504 Videographer CMM21602 Engineer(Mobile) CMM20600 CG Artist 58 CMM30100 Compositor Post- 80 CMM20601 Rigging Artist CMM30200 Content Manager Post- 82 CMM20700 Game Programmer 60 CMM30201 Multimedia Content manager Post- CMM20701 Artificial Intelligence Programmer CMM30300 Editor Post- 84 CMM20702 Engine Programmer CMM30301 Editor(After Effects) Post- CMM20703 Network Programmer CMM30302 Editor(Avid) Post- CMM20704 Sound Programmer CMM30303 Editor(Final Cut Pro) Post- CMM20705 Tools Programmer CMM30304 Editor(Offline) Post- CMM20800 Layout Artist 62 CMM30305 Editor(Online) Post- CMM20801 Layout Supervisor CMM30306 Film Editor Post- CMM20900 Lighting Artist 64 CMM30307 Video Editor Post- CMM20901 Lighting Supervisor CMM30400 Visual Effects Artist Post- 86 CMM21000 Motion Capture Artist 66 CMM30401 Effects Artist Post- CMM21001 Mocap Artist CMM30402 Effects Specialist Post- CMM21100 Multimedia Programmer 68 CMM30403 Special Effects Artist Post- CMM21101 Graphic Artist CMM30404 VFX Artist Post

5 Creative Multimedia Code Type Visual Effects Supervisor CMM30405 CMM30500 Grouping Post- Colorist Color Timer Post- CMM30502 Color Grader Post- Creative Director CMM40101 Art Director CMM40102 Manager CMM40200 Film Director CMM40201 CMM40300 Director Producer CMM40301 Assistant CMM40302 Coordinator CMM40303 Studio Head Post- CMM30501 CMM Similar Title "Working "W "Wo "Wor W in a highly dynamic, high-tech environment, CMM professionals use a variety of skills to produce multimedia design, animation, audio works and programming applications. They use creative talent, computer skills, sophisticated expertise in visual and audio technologies and artistic talent in the production of innovative presentations. Tools such as graphics, video, and audio technologies are relied upon to create attention grabbing digital content"

6 & Development & Development & Development: Title List Code Type Similar Title Grouping SDD20600 CAD Design Automation Engineer 120 Code Type Similar Title Grouping SDD10100 SDD10200 SDD10201 SDD10202 SDD10203 SDD10204 SDD10205 SDD20100 SDD20101 SDD20102 SDD20103 SDD20104 SDD20105 SDD20106 SDD20107 SDD20108 SDD20109 SDD20200 SDD20201 SDD20202 SDD20300 SDD20301 SDD20400 SDD20401 SDD20500 Strategic Planner System Architect RTL Designer Structural Designer Pre-Silicon Validation Engineer Physical Design Engineer Physical Design Verification Engineer CPU Architect High-Speed I/O Micro Architect I/O Architect PC Architect Silicon Architect Analog er Design Engineer Digital er er Logic Designer Mixed Signal er Power er RF Engineer VLSI Engineer Structural Design Engineer Structural Engineer Verification Engineer Physical Designer Architectural Design Architectural Design Architectural Design Architectural Design Architectural Design Architectural Design Architectural Design SDD20601 SDD20602 SDD20700 SDD20701 SDD20702 SDD20800 SDD20900 SDD21000 SDD21001 SDD21100 SDD21101 SDD21200 SDD21201 SDD30100 SDD30101 SDD30102 SDD30103 SDD30104 SDD30200 SDD30300 SDD30301 SDD30400 SDD30401 SDD30402 SDD30500 SDD30600 SDD30700 Package Design Engineer PCB Design Engineer Product Characterization Engineer Signal Integrity Engineer Power Delivery Engineer Thermal Engineer Motherboard Designer Post-Silicon Validation Engineer Product Development Engineer Test Engineer Mechanical Engineer Electrical Engineer Project Engineer CAD Engineer Design Automation Engineer IC Package Design Engineer IC Packaging Design Engineer Platform Signal Integrity Engineer Voltage Regulator Designer Thermal Mechanical Solution Engineer Board Design Engineer Embedded System Board Designer Hardware Board Design Engineer PC Motherboard Designer NPI ENGINEER Design Validation Engineer Testing Engineer

7 & Development Code Type Similar Title Grouping SDD30800 Manufacturing Engineer 148 SDD30801 Process Engineer SDD40100 SDD40101 SDD40200 SDD40300 SDD40301 SDD40302 SDD40303 SDD40304 SDD40305 SDD40306 SDD40400 SDD40401 SDD40500 Engineer Test Development Engineer Firmware Engineer Architect Manager Engineer Bios Engineer Device Driver Engineer Drivers Engineer Embedded Engineer Graphic Driver Engineer Video Driver Engineer Computer Architect "There are multiple steps involved in producing a new chip or system, from research, design, development, testing or integration of the hardware, to the writing of the associated software and firmware. SDD professionals normally specialize in one of these process steps and work in a team. Often they are required to also interact with other functional teams that may not necessarily be situated in the same physical location. Hence, communication skills and even presentation skills are critical for SDD Professionals" 104

8 Information Technology Information Technology Information Technology: Title List Code Type Similar Title Grouping INT10601 IT (RPG) Code Type Similar Title Grouping INT10602 INT10603 RPG Business Analyst RPG Developer INT10100.NET Programmer 174 INT10604 RPG Engineer INT10101.NET Developer INT10605 RPG System Analyst INT10102 Application Developer (.NET) INT10700 QA Engineer 186 INT10103 Application Engineer (.NET) INT10701 Product Assurance Engineer INT10104 Engineer (.NET) INT10702 QA Analyst INT10105 Programmer (.NET) INT10703 QA INT10200 C/C++ Programmer 176 INT10704 Quality Engineer INT10201 C/C++ Developer INT10705 Release Manager INT10202 C/C++ Engineer INT10706 Tester INT10203 C++ Graphics Programmer INT10707 Test Engineer INT10204 C++ Analyst INT10800 Team Lead 188 INT10300 Cobol Programmer 178 INT10801 Development Lead INT10301 Cobol Developer INT10900 Solution Architect 190 INT10302 Microfocus Cobol Developer INT10901 System Architect INT10303 PL/1 Developer (Cobol/DB2) INT10902 Technical Architect INT10400 Java Programmer 180 INT Application Consultant INT10401 J2EE Programmer INT11000 Ruby On Rails Developer 192 INT10402 J2ME Programmer INT Application Developer INT10403 Java Application Developer INT Application Engineer INT10404 Java Developer INT20100 Oracle Database Administrator 194 INT10405 Java EE Programmer INT20101 Oracle Database Analyst INT10500 PHP Programmer 182 INT20102 Oracle Database Engineer INT10501 PHP Developer INT20103 Oracle Database Specialist INT10502 Web Programmer (PHP) INT20200 SQL Database Administrator 196 INT10600 RPG Programmer 184 INT20201 SQL Database Analyst

9 Information Technology Information Technology Code Type Similar Title Grouping Code Type Similar Title Grouping INT20202 SQL Database Engineer INT30600 IT Project Coordinator 210 INT20203 SQL Database Specialist INT30601 Project Administrator INT20300 Database Architect 198 INT30700 Engineer 212 INT20301 Database Manager INT30701 Computer Support Engineer INT20302 Data Scientist INT30702 IT Assistant INT30100 Application Assurance Engineer 200 INT30703 IT Support INT30101 Application Security Engineer INT30703 IT Support INT30200 Computer Operator 202 INT30704 System Engineer INT30201 Computer Console Operator INT30705 Technical Specialist INT30202 Computer Technician INT30800 Technical Writer 214 INT30203 INT30300 Customer Support Engineer Systems Operator 204 INT30900 INT30901 Webmaster Web Administrator 216 INT30301 Customer Support Officer INT40100.NET Consultant 218 INT30302 Customer Support Representative INT40101.NET Analyst Programmer INT30303 Product Engineer INT40102.NET Application Consultant INT30304 Product Support Engineer INT40103.NET Programmer Analyst INT30305 Product Support Officer INT40104 IT Consultant (.NET) INT Customer Care Engineer INT40105 IT Specialist (.NET) INT30400 IT Security Specialist 206 INT40106 Technical Specialist (.NET) INT30401 Chief Security Officer INT40200 ABAP Consultant 220 INT30402 Computer Security Manager INT40201 ABAP Developer INT30403 IT Security Analyst INT40202 ERP Programmer Analyst (ABAP) INT30404 Security Analyst INT40203 SAP ABAP Support Consultant INT30500 Network Engineer 208 INT40204 SAP Functional Consultant (ABAP) INT30501 IT Network Systems Engineer INT40300 IT Business Analyst 222 INT30502 Network Analyst INT40301 Business Analyst Advisor INT30503 Network Specialist INT40302 Business Analyst Consultant INT30505 Systems Administrator INT40303 Business Analyst Manager

10 Information Technology Information Technology Code Type Similar Title Grouping Code Type Similar Title Grouping INT40304 Business Consultant INT41002 Oracle E-Business Suite Consultant INT40400 Data Centre Solution Analyst 224 INT41003 Oracle Financials Support Specialist INT40401 Data Centre Specialist INT41004 Oracle Functional Consultant INT40402 Data Engineer INT41005 System Engineer (Oracle) INT40500 E-Commerce Consultant 226 INT41100 Peoplesoft Consultant 238 INT40501 B2B Consultant INT41101 Peoplesoft Financials Functional Consultant INT40502 E-Business Consultant INT41102 Peoplesoft Manager INT40503 E-Commerce Specialist INT41200 SAP Consultant 240 INT40600 Java Consultant 228 INT41201 Enterprise Systems Specialist INT40601 IT Consultant (Java) INT41202 ERP Technical Specialist INT40602 IT Specialist (Java) INT41203 IT Specialist (SAP) INT40603 Java Analyst Programmer INT41204 SAP Analyst INT40604 Java Application Consultant INT41205 SAP Application Administrator INT40605 Java Programmer Analyst INT41206 SAP Delivery Manager INT40606 Technical Specialist (Java) INT41207 SAP Functional Consultant INT40700 JDE Consultant 230 INT41208 SAP Manager INT40701 IT System Analyst (JDE) INT41209 Senior Operations Manager (SAP) INT40702 JDE Application Specialist INT41300 Sharepoint Specialist 242 INT40800 Lotus Notes Analyst 232 INT41301.Net Sharepoint Developer INT40801 IT Specialist (Lotus Notes) INT41302 Sharepoint Consultant INT40802 Lotus Notes Developer INT41303 Sharepoint Technical Specialist INT40803 Lotus Notes Programmer INT41304 Engineer (Sharepoint) INT40900 Navision Analyst Programmer 254 INT41400 Siebel Specialist 244 INT40901 Application Specialist INT41401 IT Application Analyst (Siebel) INT40902 Navision Business Consultant INT41402 IT Specialist (Siebel) INT40903 Navision Developer INT41403 Siebel CRM Consultant INT41000 Oracle Consultant 236 INT41404 Siebel Developer INT41001 Oracle Applications Administrator INT41405 Siebel Professional

11 Information Technology Code Type Similar Title Grouping INT41406 INT41407 Siebel Solution Architect Siebel Technical Architect INT41500 IT Project Manager 246 INT41501 INT41502 INT41503 Infrastructure Manager Project Manager IT Programme Manager "INT professionals perform a variety of duties that range from developing INT41600 INT41601 INT41602 Cloud Architect Cloud Computing Architect Cloud Solutions Architect 248 software applications to installing complex computer networks and INT41603 INT41604 INT50100 IT Sales Engineer Application Developer(Cloud) Cloud Solutions Specialist IT Sales & Marketing 250 designing information databases. A few of the duties that INT INT50101 INT50102 INT50103 IT Sales Manager IT Sales Evangelist Pre-Sales Manager IT Sales & Marketing IT Sales & Marketing IT Sales & Marketing professionals perform may include data management, networking, INT50200 INT50201 INT50300 IT Marketing IT Business Development Manager IT Marketing Manager IT Sales & Marketing IT Sales & Marketing IT Sales & Marketing engineering computer hardware, database and software design, INT60100 INT60101 INT60300 IT Manager Chief s MIS Manager as well as the management and administration of entire systems" INT60301 Chief Officer (CEO) INT60302 Chief Financial Officer (CFO) INT60303 Chief Operating Officer (COO) INT60304 Chief Technology Officer (CTO) INT60305 Director INT60306 Vice President INT60307 General Manager INT60308 Operations Vice President 172 INT60309 Vice President

12 Shared Services & Outsourcing Shared Services & Outsourcing Shared Services & Outsourcing: Title List Code Type Similar Title Grouping SSO10303 Outbound Consultant Code Type Similar Title Grouping SSO10100 SSO10101 SSO10102 SSO10103 SSO10104 SSO10105 SSO10106 Agent (Inbound) Agent (Customer Service) Officer Representative Customer Care Coordinator Customer Relationship () Customer Service Associate 272 SSO10304 SSO10305 SSO10306 SSO10307 SSO10308 SSO10400 SSO10500 SSO10501 Recovery Staff Business Analyst Phone Consultant Strategic Business Event Telesales Agent Telesales Telesales Representative Analytic SSO10107 SSO10108 Customer Service () Customer Helpdesk Officer SSO10502 SSO10600 Team Lead (Inbound) Report Analyst 282 SSO10109 Customer Service Officer SSO10601 Assistant Manager SSO10110 Customer Service Representative SSO10602 Team Leader SSO10111 SSO10112 SSO10113 SSO10200 Technical Helpdesk Analyst International Customer Care Officer Reservation Sales Customer Care Consultant 274 SSO10700 SSO10701 SSO10702 SSO10703 Team Lead (Outbound) Head Team Sales () Team Leader Telemarketing Telesales Team Leader 284 SSO10201 SSO10202 SSO10203 Access Administration Analyst Service Desk SSO10800 SSO10801 SSO10802 Trainer Industry Educator Training Consultant 286 SSO10204 SSO10205 SSO10206 SSO10300 Agent (Outbound) Customer Care Consultant Inbound Representative () 276 SSO10900 SSO10901 SSO20100 SSO20101 Manager Accounting Analyst Operation Manager Accountant Finance & Accounting Finance & Accounting SSO10301 SSO10302 Personnel Offshore Sales SSO20102 SSO20103 Account Receivable (AR) Account Payable (AP) Finance & Accounting Finance & Accounting

13 Shared Services & Outsourcing Shared Services & Outsourcing Code Type Similar Title Grouping Code Type Similar Title Grouping SSO20104 SSO20200 Financial Analyst Team Leader - Accounting Finance & Accounting Finance & Accounting 292 SSO30401 SSO30500 Head of Performance Compensation & Benefits Manager 310 SSO20201 SSO20202 Operational Risk Analyst Team Leader Financial Services Finance & Accounting Finance & Accounting SSO30501 SSO30600 Payroll Analyst Talent & Organization Performance Manager 312 SSO20300 Fraud Detector 294 SSO30601 Payroll SSO20301 Transaction Monitoring Manager SSO30602 Payroll Manager SSO20400 Compliance 296 SSO30603 Payroll Processor SSO20401 Business Compliance SSO40100 Head of Operations - Shared Services All Groups 314 SSO20402 Compliance Manager SSO40101 Resource Manager All Groups SSO20600 Fund Accounting Analyst 298 SSO40200 Contract Specialist All Groups 316 SSO20601 Fund Accounting SSO40300 Process Improvement Specialist All Groups 318 SSO20602 SSO20603 Securities Services Transaction Banking SSO40301 SSO40302 Business Process Improvement Manager Process Improvement Analyst All Groups All Groups SSO20700 Process Analyst 300 SSO40303 Business Analyst All Groups SSO20701 P2P Analyst SSO50100 Media Research Specialist Legal & Marketing 320 SSO20702 O2C Analyst SSO50200 Contract Drafter Legal & Marketing 322 SSO20703 R2R Analyst SSO50201 Contract Administrator Legal & Marketing SSO30100 Coordinator 302 SSO50202 Contract Legal & Marketing SSO30101 Analyst SSO30102 HR Assistant SSO30103 HR Consultant SSO30104 Talent Acquisation Consultant SSO30200 Talent Specialist 304 SSO30300 Training Specialist 306 SSO30301 Learning & Organization Development Manager SSO30400 Head of Compensation & Benefits

14 Please for a CD containing the full Skills Competency Matrix 2.0 document.

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