BUSINESS SERVICES BROCHURE 2016

Transcription

1 BUSINESS SERVICES BROCHURE 2016

2 Key Sectors SPORTS and LEISURE AIRPORTS and AIRSIDE RETAIL CONSTRUCTION and ENGINEERING PUBLIC HIGHWAYS PUBLIC SECTOR DISTRIBUTION and LOGISTICS PUBLIC TRANSPORT INDUSTRIAL MARITIME TRANSPORT and HAULAGE

3 Employment Law Services We handle all employment law and Human Resources-related issues, providing specialist advice on areas including: Whistleblowing TUPE Redundancies Agency Workers Support on all Employment law and HR issues Employment Tribunals Disciplinary and grievance hearings Sickness absence management and attendance Performance Discrimination Advice with Trade Union Disputes We provide a highly-tailored plan which is suitable for the risk and size of your organisation. We can update your contracts of employment, employee handbook, and all other employment related documentation to ensure that they are all legally compliant. We shall give you the opportunity to subscribe to our regular employment law bulletin which shall provide all the latest advice in relation to employment law changes and issues relating to HR. We shall also offer you ongoing training and seminars to ensure awareness of the most important aspects of employment law and shall keep you abreast of the most important changes that will affect your business.

4 Human Resources Services The human resources service provision is designed to be bespoke to each company, ensuring that the service meets your needs and your budget. We can provide your business with high quality and cost-effective support on all levels. Our personable and professional approach means we act as an extension of your in-house team as well as providing you with a wealth of knowledge and expertise spanning over 100 years collectively. Packaged services include: Employment Law Advice line Legal indemnity HR Team assigned to your account Consultancy hours (on site support will be provided when needed by your HR team to assist you with any HR needs) OneHR support software Proactive support monthly absence reports produced, probation monitoring and appraisal reminders Creation or review of contracts of employment/handbook and all other related HR documents Discounted external training

5 Claims Handling We have experience dealing with claims arising out of: Employer s liability Public liability Road traffic accidents Highway slips and trips Medical negligence Product liability Claims handling can be costly but we believe in driving down the cost of claims and adding value to the process for our clients. We take seriously the importance of compliance with data protection, security and ensuring valuable information is kept safe, and so have adopted a highly-tailored package to ensure trust and continuity to safeguard insurers and businesses. Our claims handling package will appeal to many SMEs and provide them with an end to end product, tailored to their individual needs providing the claims handling will be delivered to the highest standard. We take on full ownership of the case, from initial instructions to conclusion, and always in line with the insurer s specifications and requirements, providing up to date online MI and reports, delivering full transparency and the ability to view individual claims, looking at all factors including cost/risk analysis, dealing with matters on delegated and non-delegated authority, third-party intervention, proactive reserving and diary management.

6 Claims Handling Is your business paying too much for your insurance premiums? Are your business insurers too passive when defending fraudulent personal injury claims? If yes, then why not take control of your claims cost by organising a pre-set insurance deductible or excess which avoids over-insurance and over-exposure. Effectively, you become self-insured as the large majority of all personal injury claims are worth less than 10,000. This approach allows you to assume control of your claims record and influence litigation issued against you. This approach minimises inefficiency and creates a self-perpetuating commercial advantage by avoiding over-insurance and/or over-exposure.

7 Health and Safety We can provide a full review of your health and safety system and advise you where and how it can be improved, focusing on the legal aspect and what Solicitors will look out for where there is a civil claim for damages being brought. Further, we can offer full review and implementation of recommended change within your business with full support. Our experts will provide your business with production of: Environmental Management Plan Monthly Internal Quality Audits Monthly Internal Health, Safety and Environmental Audits Generic, Specific and Dynamic Risk Assessments Safe System of Work Procedures Training and Planning

8 Sports and Leisure We provide comprehensive, multi-disciplinary legal services to sporting individuals, clubs and associations. In addition, we have specific knowledge of gyms and leisure centres as well as football coaching, enabling us to offer advice and guidance on matters of safety and well-being of participants, including children and vulnerable adults. We treat all legal matters on behalf of sports organisations in as discreet and efficient a manner as possible. We can provide advice in the following areas: Contractual transactions Financial Management and Due-diligence Sponsorship Public Relations and Defamation Disciplinary and Appeals Sports Injuries Employment Contracts and Disputes

9 Cyber Security and Data Protection We can assist your business with advice on information governance, data protection, privacy, cyber liability and electronic communications within the private sector including: Insurance information and governance access to and use of sensitive personal data rules regarding cookies and cookies policies cyber liability data sharing data subject access requests notification and general data protection compliance privacy and Electronic Communications issues employment related issues exemptions international data transfers personal data security breaches privacy policies social media electronic marketing personal data security breaches

10 Regulatory Services We provide advice and guidance on regulatory issues concerning health and safety, the environment, licensing, transport and trading standards. We provide a full range of advisory services, including on-site risk survey and assessment work, advice about documentary procedures and safety Whatever your business, we will help you deal with problems and to manage them effectively when they do occur. management systems, plus full site audit services. We can provide health and safety training solutions include bespoke packages tailored to your needs and various accredited programmes.

11 Fraud and Due-Diligence We can provide you with expertise in Fraud Identification, Prevention and Management and an ethos towards any subject is that your business needs to know something about it before you can manage or promote it. This involves experience on working on Multi Million projects, rule changes, policy changes, communication tasks, complaints, managing large teams. This variety has been achieved across multiple levels and includes a past presentation of one of the UK s largest connected databases to numerous Managing Directors of firms all around the UK within the Insurance and Motor arena. Updated on the fraud media and press with a passion about how fraud evolves and changes in different markets. We can help your business with any elements of ensuring your fraud processes and procedures are watertight so you minimise losses and maximise revenue: Fraud Training and Awareness your first line of defence is the skill and knowledge of your staff Managing fraud after the event and learning from experiences we don t stop all fraud at the front door. This is inevitable but we must learn from this moving forward. Processing fraud as it happens dealing with ad hoc tasks or complex fraud rings

12 Debt Recovery As commercially-minded problem solvers, we can adapt our services to meet your particular requirements across all aspects of debt recovery, including: working with credit control teams to reduce average debtor days developing effective pre-litigation processes encouraging early payment, including letters before action using the County Court Bulk Issue Centre enforcing judgments defending actions serving statutory demands issuing bankruptcy petitions issuing winding up petitions insolvency creditor services

13 Other Services Occupational Health and Rehabilitation Specialist service to help restore injured claimants, as far as possible, to their pre-accident position and, in appropriate circumstances, assist with their return to work. So, when individuals are involved in accidents that result in injury - particularly the more serious cases, - there is a benefit for all parties concerned in the reintegration of the injured persons into their pre-accident lifestyles and occupations as soon as possible. Cyber Security Specialist team of ethical hackers who can provide penetration testing to your business systems to determine what risks and improvements can be implemented to ensure safe and smooth-running of your business. This is a niche area which is becoming more prevalent and high-profile both nationally and internationally, and it is vital your business protects itself against potential fraud and terrorism. Pension Advice Advice for all businesses regarding the auto-enrolment of pensions to members of the workforce. For many businesses and public organisations, pensions are a critical financial and practical concern. Services include providing advice on aspects of pensions, supporting best practice in pension scheme governance and dealing with the pensions aspects of transactions.

14 Commercial Management Consultants Our experienced Commercial Management Consultants have extensive experience within civil engineering and health and safety, predominantly within the rail sector - including design and installation of mechanical, electrical and telecommunications services across the entire UK mainland rail. They also have experience throughout a wide-variety of industries such as: Offsite Manufacturing Delivery of an innovative approach to building services and state-of-the-art production facilities. We provide a variety of commercial and public projects, fulltime dedicated engineering and project management. Engineering Provision of in-house design capability with an enviable reputation for sustained excellence delivering complex projects on time and on budget. We deliver diverse services packaged together and delivered from one integrated source - with all the associated cost, time and installation benefits of seamless and highly professional project and site management. In addition we provide design, supply chain management, installation, testing, commissioning and building maintenance. IT Services Provision of structured cabling, Managed services, voice communications, infrastructure management, Security Data networking

15 Commercial Management Consultants HSQE Committed to Safety Sustainability Excellent Safety Record Rail and Construction Striving Towards Link Up ISO 9001:2008 Quality Management System Registration ISO Environmental Management Systems OHSAS Safety Management Systems HSQE as a Minimum Undertakes occupational health assessments on all employees Engages employees in HSQE matters Engages subcontractors in health & safety Plan all works in accordance with Network Rail standard NR/L3/INI/CP0044 Monthly Internal Health, Safety and Environmental Audits Production of Environmental Management Plan Monthly Internal Quality Audits

16 Outsourcing and referred-business services Three Graces Legal are committed to providing the highest standards of care and service to our clients. From time to time, we may refer certain activities to our specialist partners to ensure we provide legal and business services in the most appropriate, efficient and cost-effective manner. We take seriously our obligations under the Solicitors Regulation Authority (SRA) Handbook, the Data Protection Act 1998 and all other relevant regulation and legislation. What is Outsourcing? Outsourcing occurs when we use a third party to provide services that we could provide ourselves. Common examples within the legal sector include payroll, certain IT functions, finance or typing. Outsourcing can also involve activities of a more legal nature, e.g. Instruction of a Barrister (legal counsel). Referred-business services include areas such as occupational health, pension advice and data security which will be referred to our specialist partners.

17 Engagement We are lawyers of many years collective experience working with organisations of all sizes. We have an open door policy so if you have an issue or want to discuss anything relating to employment, HR support, workplace injuries or health and safety please contact us. We recognise that sometimes the assistance of specialist Solicitors is unavoidable for all businesses. We also recognise that the traditional way of providing legal services to business can be very expensive. Most firms of Solicitors still bill their clients on an hourly basis which means that costs can quickly spiral out of control. This is bad for business. This is why we have created the Employment Law, HR Support and Health & Safety Support Plan which is tailored to our clients business needs. We shall work with you to create a highly-tailored plan which is suitable for your particular organisation. This shall provide you with peace of mind regardless of what your legal problem is. Our aim is to allow you to do what is most important: get on with running your business. We shall offer you a free 1 hour consultation. If applicable we shall consider your existing employment, HR support and H&S package, and demonstrate how our plan can me more effective and appropriate. We will give you the legal advice your business needs, while our specialist outsourcing partners can assist with everyday needs such as health and safety, workplace pensions and data security. Our aim is not be beaten on price whilst at the same time ensuring that the quality of our service is never compromised.