Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland

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1 Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland

2 Who We Are Established in 2003, we are one of Ireland s best-known and respected providers of Employment Law, Industrial Relations (IR), Human Resource Management (HRM) and Health and Safety Services. Adare Human Resource Management is an Irish Company with a unique knowledge of the needs of Irish business - as well as the experience, expertise and dedication to excellence required to fulfil them. When it comes to HR and people management, our experience has shown us that as no one solution is right for every business, we need to work closely with each and every client to design a tailored solution for them. We are a forward thinking and progressive consultancy Organisation and assist and advise Businesses on how to manage their individual people management challenges. We offer a range of solutions varying from assistance in ensuring compliance with employment legislation through to implementation of best practice solutions to enable organisational change. Our Consultants are all experienced HR professionals who bring a range of cross sectoral experience to the clients that we work with. All of our Consultants hold a qualification in Human Resource Management and hold qualifications from the Chartered Institute of Personnel and Development (CIPD). Besides the direct benefits associated with using the up-to-the-minute expertise and professionalism of one of Ireland s leading Consultancies, our clients also benefit from having more time to concentrate on their core business areas.

3 advice guidance support representation best practice

4 01 Employment Law Support Services Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland

5 With our wealth of Employment Law, Industrial Relations and HRM experience and with the requirement among Organisations for more long term HR management relationships, our Partnership Programme provides the solution for Organisations. From compliance with your contracts of employment and Employee policies and procedures, IR disputes through to legal representation at third parties, our Partnership Programme provides you with the advice and support your Organisation requires. The services to our Partnership Programme clients include: HR AND EMPLOYMENT LAW ADVISOR A designated HR and Employment Law Advisor is provided to each client to understand and support your Organisation. Our advice and supports are guided by our Employment Law Solicitors who we work closely with to minimise risk and exposure for our clients. HR AND EMPLOYMENT LAW HELPDESK Each client has access to our Helpdesk providing telephone, and face to face advice on all Employment Law, Industrial Relations and HR queries or issues. Our Advisors are in a position to answer any questions that arise on people management related matters in the Organisation and give legislatively compliant, best practice, step by step and easy to follow advice. EMPLOYEE RELATIONS / INDUSTRIAL RELATIONS GUIDANCE Through the issuing, review and management of letters / correspondence relating to employee and / or industrial relations issues, we ensure effective oversight to reduce any potential exposure for the Organisation. INDUSTRIAL RELATIONS ADVICE & DISPUTE MANAGEMENT Our IR supports assists both unionised and non-unionised Organisations with all aspects of industrial relations from conciliation and negotiation through to representation at industrial relations institutions. LEGAL REPRESENTATION Our Employment Law Solicitors provide legal advice on all aspects of complex employment law issues and represent our clients as needed in third parties. The Benefits for our clients: Access to timely Employment Law, Industrial Relations and HRM advice through your dedicated HR and Emloyment Law Advisor and to our Employment Law Solicitors. A hands-on approach to ensuring your Organisation can effectively manage any query or issue that arises. Peace of mind knowing that through our advice you have access to dedicated, knowledgeable and passionate Employment Law, Industrial Relations and HR Advisors guiding you and your Organisation. COMPLIANCE AND BEST PRACTICE Ensuring that your contracts of employment and your Employee Handbook (policy and procedures) are fully compliant and reflect best practice. Your Advisor will then keep you abreast of any changes to Employment Legislation to ensure your documentation keeps up to date.

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7 02 Human Resource Management Consultancy Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland

8 At Adare Human Resource Management, our HR consulting services help leading Organisations across key sectors throughout Ireland manage the complex HR challenges they face. We provide a range of HR consulting services that are not only solution focused, but are proactive to ensure we consistently deliver upon the needs of your Organisation. CONFLICT / DISPUTE RESOLUTION AND INVESTIGATIONS Organisations are increasingly aware of the importance of conflict management processes and facilitating collaboration to resolve disputes, enhance productivity and personal satisfaction in their Employees. Our Conflict Management and Dispute Resolution services promote the resolution of workplace disputes at the lowest level possible using conflict resolution and collaborative processes. Our Consultants serve as an impartial third party to help managers and Employees express their workplace concerns, resolve and manage conflict, and learn more productive ways of communicating. We specialise in and are a leading provider of independent workplace investigation services to Organisations that are dealing with allegations of inappropriate workplace behaviour including grievance, disciplinary, bullying and harassment. Our Consultants provide a range of investigation services, from dealing with informal complaints to significant and complex formal investigations. Our Services: MEDIATION Mediation is a problem-solving process used to resolve disputes and conflicts. It is an informal, yet structured process guided by our trained mediator who serves as an impartial third party. Our mediator assists the parties involved hold honest discussions, to feel safe in expressing emotions, and to work through problems in order to reach a resolution. FACILITATION Similar to mediation, facilitation is a problem solving process guided by an impartial third party. The primary difference is that the facilitator is more likely to involve the parties in making decisions about the content, including the development of ground rules and the agenda. Facilitators do not contribute to the substance of the discussion nor do they have decision-making authority. INDUSTRIAL RELATIONS (IR) DISPUTES We offer a range of services to Organisations around preventing and resolving workplace disputes and disagreements involving individual workers, groups of workers, Organisations and their representatives. Our specialist IR Consultants represent Organisations on all aspects of Industrial Relations, from conciliation to negotiations with Trade Unions at Industrial Relations Institutions. INDEPENDENT INVESTIGATIONS We ensure our independent workplace investigations relating to grievance, discipline, bullying and harassment are fair, impartial, prompt and thorough. Our independent workplace investigators are focused and sensitive throughout the investigation process. We work utilising the Organisations policies and procedures and are guided by the relevant Codes of Practice. We deliver our findings in a written report, which deals with evidentiary matters.

9 ORGANISATIONAL DEVELOPMENT AND CHANGE Effective people and performance management presents an ongoing challenge for Organisations, particularly in a continuously changing environment. The misalignment of your people management strategy and your business strategy can have a significant negative impact not just with your Employees, but also on the success of any Organisational change initiatives. We review existing systems and make recommendations for change based on our experience of best practice. We help Organisations develop and grow in line with their HR and business strategy and draw upon our expertise and experience across key sectors and Organisations. We offer a number of key services to achieve this. Our Services: ORGANISATIONAL CHANGE A significant number of Organisational change initiatives end in failure which can then lead to a negative spiralling effect of poor practices and reinforcing the perception of change in itself being negative. Organisational Development is a planned, holistic approach to improving Organisational effectiveness - one that aligns strategy, people and processes. Leadership, management, morale and culture are all key areas where Organisations seek to introduce change and are all areas where our Consultants have successfully introduced change initiatives to meet the requirements of our clients. Our Consultants bring together and involve Employees and key stakeholders when approaching any change initiative to ensure we have created a clear vision and secured buy-in to the change process. HR STRATEGY Through the development of a HR Strategy we identify a roadmap for the Organisation to build a competitive advantage by creating value through the Organisation s Employees. This of course is developed to address the Organisational challenges and achieve the Organisational Strategic objectives. We design HR strategy to focus on the core fundamental areas of HR to ensure an effective and efficient internal human resource and people management framework that is aligned with the future direction of HR policy and practice within the Organisation.

10 HR AUDITS A primary purpose of the HR Audit for Organisations is to conduct a more in depth analysis of the HR function to identify areas of strength and weakness and where improvements may be needed. Conducting an audit involves a review of current practices, policies, and procedures, and may include benchmarking against Organisations not just of similar size and industry, but also in relation to other industries and best innovative practices. Our Consultants when conducting audits A. focus on compliance and seek to establish the level of compliance with existing employment legislation & B. focus on key HR areas and structures that Organisations should have in place to assist them with the achievement of their plans and effective people management. This includes proactively identifying priority areas and proposed deliverables for a HR Strategic and Operational plan that can create a possible strategic advantage. EMPLOYEE SURVEYS An employee survey is a valuable tool that can assist and lead to changes in both Organisational culture and improved Organisational performance. We partner with our clients to identify the right type and structure of employee survey, assist with the internal communications process to secure maximum participation right through to roll out of the survey and the follow up actions out of the survey. HUMAN RESOURCE MANAGEMENT EXCELLENCE Human Resource Management Excellence seeks to ensure that each aspect of HR from recruitment and induction through to performance and retention are meeting the short to longer-term people and Organisational needs. Effective Human Resource Management can be a complex process as the needs of the Organisation as well as the theory are constantly evolving. PERFORMANCE AND TALENT MANAGEMENT In well-managed Organisations, Performance and Talent Management is one of the most powerful instruments that Management has to mobilise the energy of every employee toward the achievement of strategic goals. However, an ineffective or poorly implemented system has the opposite effect and becomes a non-value paper based exercise. At Adare Human Resource Management we have extensive experience in Performance and Talent Management consulting and have assisted Organisations across sectors design and implement systems that optimise performance and develop talent. Our processes can be applied to Organisations that have no Performance and Talent Management systems in place, or we can review existing systems and make recommendations for change based on our experience of best practice in system design and implementation.

11 EQUALITY, DIVERSITY AND DIGNITY AT WORK Adare Human Resource Management has been a member of the approved panel of Consultants under the Grant Scheme to Develop and Implement Employment Equality Policies and Diversity Training since 2003, under the Equality Authority. We work with Organisations to review existing practice and implement employment equality compliance and best practice through the development and implementation of tailored policies and procedures and provision of Equality and Diversity related training. We provide management and employee training to Organisations in the areas of Dignity at Work, Managing Bullying, Harassment and Sexual Harassment in the workplace and Investigation Skills training for managers. MANAGEMENT TRAINING At Adare Human Resource Management we work with Organisations to identify the training needs of management and staff throughout the Organisation, and develop client specific training and development solutions to address these requirements. We work with our clients to evaluate the transfer of learning back into the work environment and to assess any further skills or knowledge gaps that may be filled through further coaching or training initiatives. We offer key Management Training in areas such as HR and Employment Law, Performance Management and Dignity at Work. REWARD AND RECOGNITION Reward and recognition plays a key role in attracting and retaining staff. Our Consultants can provide solutions to ensure your Organisation attracts the best people as well as developing effective staff retention strategies. Our areas of expertise include: Conducting Job Evaluations Development and implementation of Competency Frameworks Introducing Staff Wellbeing Programmes Looking at Total Reward and Communication Drafting of Retention and Reward Strategies

12 03 Health and Safety Support Services Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland

13 Organisations have access to timely telephone, and face to face advice and support as required on any Health and Safety related issues. Health and Safety Support Services Organisations with excellent occupational health and safety records have incorporated a system of continuous improvement in their health and safety programmes. This process allows them to meet Organisational standards that reflect best practices for their industry. Regular occupational health and safety audits are key to such performance. In order to successfully establish due diligence, Organisations must prove that programmes aimed at preventing injuries and hazards were in place, implemented, and operating effectively. At Adare Human Resource Management we offer a comprehensive range of Health and Safety consultancy services to Organisations throughout Ireland. We work with Organisations in the design, development and implementation of Safety, Health and Welfare solutions not only to ensure compliance with all the requirements of Health and Safety Legislation, but also to ensure best practices are implemented and being followed. Our approach Safety Audit A safety audit will contribute to improvements in the Organisations health and safety management and reduce legal liabilities. The audit system evaluates a number of key elements including: Health and Safety Policy Organising for Health and Safety and Responsibility Structure Planning and Implementing Measuring Performance Reviewing Performance The Onsite Risk Assessment will assist with the updating / amendment / development of the Safety Statement in line with, health and safety legislation, Organisational requirements and risk assessment. In addition to examining the safety management system, the audit will also examine other key subject areas to check compliance with Health and Safety legislation and Organisational Policies. Typical examples of the subject areas covered by the audit are: Fire Safety Manual Handling Control of Hazardous Substances Risk Assessment Contractors First Aid Emergency Planning Safety Inspections Safety Induction and Training By carrying out these additional checks the audit will also confirm or amend the findings of the checks on the safety management system elements. Our Health and Safety Support Services provide Organisations with phone, and onsite advice and support via our H&S Consultants throughout the year. Our team of experts Adare Human Resource Management Consultants are highly experienced practitioners, coming from backgrounds where they have worked alongside Executive, Senior and Line Management. Here, our team gained firsthand experience in understanding business and Organisational needs so as to deliver effective management of personnel and best practice solutions.

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15 04 Linea Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland

16 Linea is the most comprehensive, up to date online resource available for HR practitioners, owner managers, accountants and those tasked with responsibility for people management. Linea gives members exclusive access to: The most up to date information: Covering all aspects of Employment Law and HR Practice. Online HR Calculators: Online access to HR Calculators to compute diverse employee entitlements (such as Maternity and Annual Leave); Absence rates and Redundancy Payments. Policies: Policies which can be adopted immediately within the workplace. Forms: Forms for immediate use; for process guidance and collation, and to assist in driving well informed internal decision making. Letters: Template letters than can be used instantly and tailored, where necessary and appropriate, to reflect individual client needs. LINEA MEMBERSHIP BENEFITS Members exclusively enjoy access to: Comprehensive guidance on all aspects of Employment Law Legislation and regulations, employment related cases practical solutions, FAQ s. Extensive list of Human Resource best practice toolkits, templates, company policies, forms, letters, checklists and employment related calculators. Detailed access to information relating to Health and Safety regulations and requirements in Ireland. Networking opportunities through the Members Forum and regular updates on seminars, Employment Law and HR news through our newsletters. 24/7 access to a powerful knowledge resource with high search functionality. Case Law & Precedence: Cases in all areas of Employment Law, Human Resource Management and Health and Safety. EXPERTISE The full complement of content has been developed by our team of expert Consultants. These resources allow members to follow best practice in all HR and people management related matters. Of course, these expert Consultants are also available to assist as needed.

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