Mitel Border Gateway. Providing Trusted, Secure Workspaces. June 2009

Transcription

1 Providing Trusted, Secure Workspaces June 2009

2 Questions During Presentation Session, Please ask questions via Chat window A Q&A session will be opened once the chat questions have been answered at the end of the presentation Copy of this presentation is available on Mitel OnLine under Products/ Contacts Product Manager: Fred McConnell Marketing Manager: Vani Naidoo slide 2

3 Business Challenges Off-site Contact Center Agent SIP Provider Road Warrior Corporate LAN/WAN Public Internet Home / Remote office Customer collaboration Threats and vulnerabilities which may put company network and services at risk; Privacy of confidential communication sent over the Internet; Verifying identity and ensuring access control Internet network issues which impact voice quality (packet loss, jitter, home NAT traversal) How do you provide secure, ubiquitous accessibility? slide 3

4 Off-site Contact Center Agent Consolidated, multiservice server Secure, trusted connectivity between LAN and Public Internet Corporate LAN/WAN SIP Provider Public Internet Customer collaboration Road Warrior Home / Remote office Allows Mitel IP-PBX to work seamlessly behind company firewall Teleworker SIP Trunk Proxy Application Web Proxy Ensure the deployment of secure external and internal workspaces slide 4

5 Teleworker SIP Trunk Proxy Application Web Proxy Release 5.2 Secure voice and collaboration from any internet access point Enhanced SIP interoperability Industry standard server deployment Highly scalable up to 2500 per server Fully meshed load balancing and clustering for scalability and resiliency Provides superior voice quality On-line software and license fulfillment Web based management console slide 5

6 : Teleworker Corporate LAN/WAN Public Internet Teleworker Remote Contact Center Agent Home / Remote office Home Router / NAT / Firewall Reduced costs mobile and long distance lower bandwidth required to support voice traffic Ensures superior voice quality Strong access control and security - no VPN required Now supports 5550 IP Console, IP DECT & Spectralink phones Remote sets now display their own local time Anywhere, anytime access with full UC in-office experience slide 6

7 High Availability for Teleworker Solid infrastructure for reliable, secure networks Supports MBG and MBG Provider deployment options Tested to 5 nodes per cluster Each node in the cluster requires a Base license TW service clients are licensed cluster wide Support for mixed cluster of supported servers Fully meshed cluster with load balancing and seamless administration slide 7

8 MBG SIP Trunk Proxy Serves as a SIP-aware firewall at the edge of the corporate network Removes the need for 3 rd party firewall devices from other vendors Simplification and deployment of variable Provider SIP trunk rates Corporate LAN/WAN SIP Provider Public Internet Off-site Contact Center Agent Customer collaboration Road Warrior Home / Remote office SIP Trunk Proxy slide 8

9 MBG Application Web Proxy Enables external collaboration customers, partners Mitel AWC access and UC mobile client web service interaction Corporate LAN/WAN Public Internet Road Warrior Secure, controlled internal LAN routing via Mitel Application Suite (MAS) Easy to Provision Industry standard reverse proxy Mitel Mitel Border Border Gateway Gateway Customer collaboration App Web Proxy slide 9

10 Coming Soon Futures Enables enhanced collaboration with multimedia and video support Local media streaming for SIP sets Teleworker SIP Trunk Proxy SIP security enhancements Full back-to-back SIP user agent implementation with media relay Allows the 3300 ICP to work with a broad range of SIP service provider networks and SIP end devices Application Web Proxy slide 10 Availability December 2009

11 & Mitel Applications Suite Mitel Applications Suite Mitel Application Suite Mitel Application Suite MBG, Teleworker, & SIP Trunking Internet Network Edge (Server-Gateway) Internet LAN (Server-Only) Teleworker SIP Trunk Proxy Application Web Proxy Small Business Deployed on the Network edge Embedded MBG Teleworker, SIP Trunking Proxy* Medium Business Deployed on the LAN MBG proxies MAS applications Teleworker, SIP Trunking Proxy* Optimizing Network Fit & Cost Effectiveness slide 11

12 6.0 & MAS 2.0 Coming Soon Futures Enable employees to access full MAS User Portal from the internet Access NuPoint Unified Messaging Standard voic via any internet access point Teleworker Application Web Proxy SIP Trunk Proxy Consolidated remote administration option for MAS Server Manager / 3300 ESM User authentication at MBG, single sign-on AWC external IP address reduction from 2 to 1 Multiple MAS server support / white-lists Support of MBG clustering support for High Availability and Scale slide 12 Availability MAS 2.0 (December 2009)

13 & Mitel Application Suite Coming Soon MAS Single Point User Mgmt Local Apps, Remote TW, and 3300 ICP user/device Reach-Through to, 3300 ICP DMZ PSTN Mitel Applications Suite Nupoint, SAA, AWC, ME, Business Dashboard, CSM Company LAN Private Teleworker, SIP Trunk Proxy, App Web Proxy Public Internet Single Point of User Provisioning with MAS 2.0 slide 13 Availability MAS 2.0 (December 2009)

14 CapEX Reduction Single Server Consolidation Multiple services OpEX Reduction Lowered Annual Conferencing and Mobility Costs Lowered Total Cost of Ownership due to consolidated management Efficiency Gains Secure Anytime, Anywhere Mobile / Remote Access Complete in-office UC experience slide 14

15 Thank you Fred McConnell Portfolio Manager Messaging & Ed Kus Portfolio Manager Mitel Applications Suite The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel and is intended solely for Mitel employees and members of Mitel s reseller channel. If you are not a Mitel employee or a Mitel reseller, you are not the intended recipient of this information and are not invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company. slide 15