Kimberly's Childminding Service Child Minding

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Kimberly's Childminding Service Child Minding"

Transcription

1 Kimberly's Childminding Service Child Minding Type of inspection: Unannounced Inspection completed on: 26 August 2016 Service provided by: Bellamy, Kimberly Service provider number: SP Care service number: CS

2 The service Introduction The service registered with the Care Inspectorate on 22 September Kimberly Bellamy runs a childminding service from her family home in a residential area of Campbeltown. The service is provided from a semi detached, two storey house, with children having access to the ground floor and toilet upstairs only. Current registration allows the childminder: To provide a care service to a maximum of six children at any one time under the age of 16, of whom no more than three are not yet attending primary school and no more than one is under 12 months. Numbers are inclusive of the children of the childminder's family. The aims of the service include: "To provide a happy and caring environment encouraging children to learn, play and develop whilst feeling safe and secure in my care." What we did during our inspection We wrote this report following an unannounced inspection, which took place between 1.45pm and 4.15pm on Friday 26 August The inspection was carried out by a Care Inspectorate Early Years Inspector. During this inspection we spoke to the childminder and the children present. We observed the care given by the childminder and also looked at the following: - Aims and objectives - How the childminder communicated and involved children and their parents in her service - Children's personal plans and records - What training the childminder had undertaken - The childminder's welcome pack and policy folder - The environment and resources - Confidentiality - Complaints - Child protection - Risk assessments - Accident and incident reports - Attendance records - Medication records - Certificate of Registration - The service's public liability insurance certificate. page 2 of 10

3 We check services are meeting the principles of Getting it Right for Every Child (also known as GIRFEC), Scotland's national approach to improving outcomes and wellbeing for children by offering the right help at the right time from the right people. It supports them and their parent(s) to work with the services that can help them. There are eight wellbeing indicators at the heart of Getting it right for every child: safe, healthy, achieving, nurtured, active, respected, responsible and included. Views of people using the service There were two minded children present at the time of the inspection all under school age. We observed the childminder being warm, caring and attentive in her approach. As a result, the children were happy and relaxed, enjoying their play and reassured in her care. Three parents returned questionnaires to us. The responses from these demonstrated that they were very happy with the quality of care their child received. Comments we got back included: "Our [child] loves being with Kimberly, [he/she] is happy and confident and always leaves happy. They have done a lot of art and crafts which [our child] loves. They have also planted seeds and watched them grow, we now have a very large sunflower! We feel that Kimberly provides a home from home experience for [our child] to grow and develop in. There are clear boundaries set which [our child] responds well to. We are kept up to date with what [our child] has been up to with a daily diary. Overall we are very impressed with the service that is provided." Self assessment The Care Inspectorate received a fully completed self assessment from the childminder. The childminder had identified what she thought she did well, areas where she felt she could improve and how children and their parents had been involved and were able to contribute to the development of her service. What the service did well This was the childminder's first inspection following registration on 22 September She was getting to know children and their families well, respected their views and valued their opinions. Children were relaxed and comfortable in a homely setting. They enjoyed trips to different activities in their local area and community for example, the toddler group, book bug sessions and the playpark, as well as walks in the nearby countryside and surrounding natural environment. What the service could do better The childminder agreed she would address the two recommendations and areas for improvement identified in this report and continue to develop in line with her current plans. page 3 of 10

4 These were in relation to: - Managing children's medication - Risk assessments - Registering with the Information Commissioner's Office, if required. - Developing children's personal plans with their parents (Using the SHANARRI wellbeing indicators) - Refreshing her training in child protection and first aid - Completing the review of her policies and procedures and updating her welcome pack with any changes. From this inspection we graded this service as: Quality of care and support Quality of environment Quality of staffing Quality of management and leadership 4 - Good 4 - Good not assessed 4 - Good Quality of care and support Findings from the inspection The childminder was warm, caring and sensitive in her approach and taking the time to get to know children and their families well. Each child was gradually settled into the service at a pace that suited them and their parents best. The childminder was using 'All about Me' forms and a daily diary to link with home and gather the information she needed to support their routines, development and learning. This was enabling the children to feel safe and happy in the new environment, creating an experience where they were being nurtured, stimulated and felt included. The childminder told us how important the initial contact with parents/carers and children was to achieve these positive outcomes along with daily discussions and sending photographs and texts throughout the day. The childminder was in the process of building each child's folder into their personal plan (using the SHANARRI Wellbeing Indicators) with photographs of the day and their achievements and developmental progress recorded. Parents would be encouraged to use this along with the daily diary to communicate with the childminder and offer suggestions or comments. This was to ensure parents were included as much as possible in their child's life while they attended the childminder and to enable them to be fully involved in their child's development and learning, help review and support their progress and celebrate their child's achievements. The childminder was clear any strategies to support children with for example, toilet training or their sleep routines should be included as part of their personal plan. We discussed how the Scottish Cot Death Trust's recently updated Safe Sleeping Guide could be used to help review and support safe sleeping arrangements for children. page 4 of 10

5 Children using the service were kept healthy and active by going for walks in their local area and to the play park. Everyone who returned questionnaires to us strongly agreed their child had regular access to fresh air and energetic physical play and the opportunity to sleep or rest if they needed to. The childminder provided a balanced range of healthy snacks for the children, if needed while they were in her care. The childminder promoted positive behaviour using praise and encouragement to build children's confidence and self esteem. She knew the importance of supporting and encouraging children to make their own decisions and take responsibility for keeping themselves safe in the different activities they might encounter. For example, when they were starting to walk, play outside and become more independent. The childminder knew what to do should she have any child protection concerns and who to pass the information on to. She understood the importance of continuing to refresh her knowledge and understanding of this area of her work. As a result, she planned to refresh her training in child protection and attend the next training session available in her local area. Although, no children were being given medication at the time of the inspection, we identified the childminder needed to review her procedures and paperwork to ensure they are in line with current best practice. We have made a recommendation about this below. Everyone who returned questionnaires to us strongly agreed: - The childminder listened to and acted upon their views regarding their child's development needs, culture, interests and personality. - The childminder monitored their child's development and used this information to plan their child's care. - The childminder asked for their child's views about the activities and used them to plan the activities. - They were confident that the childminder would protect their child from harm, abuse, bullying and neglect and deal with difficult behaviour in a caring and sensitive manner. Requirements Number of requirements: 0 page 5 of 10

6 Recommendations Number of recommendations: 1 1. The childminder should review her procedures and paperwork for managing children's medication to ensure the arrangements she has in place are robust and follow current best practice. We signposted the childminder to our guidance: "Management of Medication in Daycare and Childminding Services". National Care Standards Early Education and Childcare up to the age of 16, Standard 3.6: Health and wellbeing. Grade: 4 - good Quality of environment Findings from the inspection The environment used for childminding was welcoming, comfortable and safe. Children had space to play within the lounge area which was open plan, had a good source of natural light and was bright, clean and fresh. Risk assessments were in place for the premises and outings. The childminder confirmed all new outings would be risk assessed prior to the children going out. She agreed she would continue to regularly review her risk assessments to monitor their effectiveness. We discussed how risk assessments for individual children's wellbeing should be carried out, in consultation with their parents, when necessary. This is with particular reference to the arrangements for walking children to and from the nursery. We have made a recommendation about this below. Play equipment was cleaned on a regular basis. Toys we looked at were clean and in a good state of repair. We were able to see children playing well together with toys that interested and stimulated them. Everyone who returned questionnaires to us strongly agreed: - The childminder's home was safe, secure, hygienic, smoke free, pleasant and stimulating - There was enough space for their child to play and get involved in a range of activities - There was a suitable range of equipment, toys and materials and that the childminder made good use of resources in the community. A daily record of each child attending the service was available along with a record of any accidents or incidents and a suitable Public Liability Insurance certificate. The childminder confirmed no one was permitted to smoke within the home. The childminder knew the importance of reviewing and refreshing her practice to ensure children were safe and their wellbeing was being protected. For example, she had a range of policies and procedures in place including: - Fire Safety - No Smoking page 6 of 10

7 - Emergency Procedures - Health and Safety. The childminder was also focussing on supporting children with washing their hands, to further minimise the spread of infection and promote their health and wellbeing. Requirements Number of requirements: 0 Recommendations Number of recommendations: 1 1. Before walking children to and from nursery, the childminder should carry out individual risk assessments for children in consultation with their parents. This is to ensure the arrangements she has in place are safe and children's wellbeing is being protected. National Care Standards Early Education and Childcare up to the age of 16, Standard 2:2 A safe environment. Grade: 4 - good Quality of staffing This quality theme was not assessed. Quality of management and leadership Findings from the inspection The childminder was a member of the Scottish Childminding Association (SCMA) and using their online resources as well as our website and her local authority early years team to gather new ideas and keep herself up to date with current best practice and legislation. For example, she was going to register with the Information Commissioner's Office; the independent public authority set up to uphold information rights, if required. She knew about the recent SCMA publication Child-Led Participation based on 'The Golden Rules' of participation, developed by children and young people, as well as the Scottish Government's National Practice Guidance on Early Learning and Childcare: Building the Ambition and GIRFEC (Getting it Right for Every Child). She had started to use the SHANARRI Wellbeing Indicators to evaluate her work with the children and their families. As a result, she was developing a good understanding of her role and responsibilities in relation to running a childminding service and making sure children were nurtured, safe and respected. She knew about the Scottish Social Service Codes of Conduct and the professional standards expected of herself. She used Pre Birth to three and our National Care Standards when planning for her service and intended to base her own future training needs on the learning and development needs of the children. She intended to refresh her training in first aid. page 7 of 10

8 We signposted the childminder to our recently published guidance "My World Outdoors" and discussed how this could be used to further support positive outcomes for children. The childminder had developed a questionnaire to involve children and their families in the ongoing evaluation and review of her service and to ask for their ideas and feedback. She had a copy of our complaints leaflet in her welcome pack along with a procedure where parents could raise any concerns or issues they might have in writing. It was clear she respected everyone's views and valued their opinions. The childminder was in the process of carrying out a review of her policies and procedures. This should now be completed and her welcome pack updated with any changes. Everyone who returned questionnaires to us strongly agreed that they were happy with the quality of care that their child received and that they and their child were given opportunities to be involved in developing the service. They were confident that the childminder would deal effectively with any concern or complaint they may make about the service. Requirements Number of requirements: 0 Recommendations Number of recommendations: 0 Grade: 4 - good What the service has done to meet any requirements we made at or since the last inspection Previous requirements There are no outstanding requirements. page 8 of 10

9 What the service has done to meet any recommendations we made at or since the last inspection Previous recommendations There are no outstanding recommendations. Complaints There have been no complaints upheld since the last inspection. Details of any older upheld complaints are published at Enforcement No enforcement action has been taken against this care service since the last inspection. Inspection and grading history This service does not have any prior inspection history or grades. page 9 of 10

10 To find out more This inspection report is published by the Care Inspectorate. You can download this report and others from our website. Care services in Scotland cannot operate unless they are registered with the Care Inspectorate. We inspect, award grades and help services to improve. We also investigate complaints about care services and can take action when things aren't good enough. Please get in touch with us if you would like more information or have any concerns about a care service. You can also read more about our work online at Contact us Care Inspectorate Compass House 11 Riverside Drive Dundee DD1 4NY Find us on Facebook Other languages and formats This report is available in other languages and formats on request. Tha am foillseachadh seo ri fhaighinn ann an cruthannan is cànain eile ma nithear iarrtas. page 10 of 10

Capability Scotland - Sycamore Service Day Care of Children Westerlea 11 Ellersly Road Edinburgh EH12 6HY Telephone: 0131 347 1077

Capability Scotland - Sycamore Service Day Care of Children Westerlea 11 Ellersly Road Edinburgh EH12 6HY Telephone: 0131 347 1077 Capability Scotland - Sycamore Service Day Care of Children Westerlea 11 Ellersly Road Edinburgh EH12 6HY Telephone: 0131 347 1077 Type of inspection: Unannounced Inspection completed on: 25 March 2015

More information

Oran Home Care Support Service Care at Home Birkbrae Blebo Craigs Cupar KY15 5UG

Oran Home Care Support Service Care at Home Birkbrae Blebo Craigs Cupar KY15 5UG Oran Home Care Support Service Care at Home Birkbrae Blebo Craigs Cupar KY15 5UG Inspected by: Patsy McDermott Type of inspection: Announced Inspection completed on: 15 July 2013 Contents Page No Summary

More information

Care and Social Services Inspectorate Wales

Care and Social Services Inspectorate Wales Care and Social Services Inspectorate Wales Care Standards Act 2000 Inspection Report Brynawel Rehab Care Home Llanharry Road Llanharan Pontyclun CF72 9RN Type of Inspection Baseline Date of inspection

More information

e-learning from SCMA Please select What are you interested in? e-learning programmes how e-learning works other learning resources

e-learning from SCMA Please select What are you interested in? e-learning programmes how e-learning works other learning resources e-learning from SCMA the easy learn-as-you-go option available for SCMA members We offer a range of e-learning programmes developed specifically for childminders in Scotland. e-learning gives you the freedom

More information

Services for children and young people in North Ayrshire 28 October 2013. Report of a pilot joint inspection

Services for children and young people in North Ayrshire 28 October 2013. Report of a pilot joint inspection Services for children and young people in North Ayrshire 28 October 2013 Report of a pilot joint inspection Contents 1. Introduction 1 2. Background 1 3. The Community Planning Partnership area 2 4. Particular

More information

Care and Social Services Inspectorate Wales

Care and Social Services Inspectorate Wales Care and Social Services Inspectorate Wales Care Standards Act 2000 Inspection Report Aylecare Domiciliary Services 11 Alexandra Road Gorseinon Swansea SA4 4NW Type of Inspection Baseline Date(s) of inspection

More information

Magic Moments Pre-School

Magic Moments Pre-School Magic Moments Pre-School Inspection report for early years provision Unique reference number EY39397 Inspection date 14/1/009 Inspector Susan Ennis Setting address Telephone number 07980 400690 Email Type

More information

NATIONAL ASSEMBLY FOR WALES

NATIONAL ASSEMBLY FOR WALES NATIONAL ASSEMBLY FOR WALES CARE STANDARDS INSPECTORATE FOR WALES CHILDREN ACT 1989 (as amended by the Care Standards Act 2000) INSPECTION REPORT CHILDMINDING Mrs Melaine Wells Tonteg Rhondda Cynon Taff

More information

Inspection report Childminding. Julia Clare Jones

Inspection report Childminding. Julia Clare Jones 7:-' "------- " "'-.ll."lelrti h elutlu '1If::lr.lilI.I"'"T'T.. r'ii~~~~ Inspection report Childminding Julia Clare Jones.J,."'f'-UI.r~f.U [:uur.i..

More information

Care and Social Services Inspectorate Wales

Care and Social Services Inspectorate Wales Care and Social Services Inspectorate Wales Care Standards Act 2000 Inspection report Care homes for older people Bryn Marl Nursing Home Marl Drive Llandudno Junction LL31 9YX Date of publication 31 March

More information

Investing in our future NATIONAL STANDARDS FOR UNDER EIGHTS DAY CARE AND CHILDMINDING. Childminding

Investing in our future NATIONAL STANDARDS FOR UNDER EIGHTS DAY CARE AND CHILDMINDING. Childminding Investing in our future NATIONAL STANDARDS FOR UNDER EIGHTS DAY CARE AND CHILDMINDING Childminding Introduction The Government is committed to promoting the welfare and development of all our young children.

More information

A Guide to Childcare. in Birmingham Produced by the Family Information Service

A Guide to Childcare. in Birmingham Produced by the Family Information Service A Guide to Childcare in Birmingham Produced by the Family Information Service A Guide to Childcare in Birmingham Produced by the Family Information Service The Family Information Service Birmingham City

More information

Full day care. National standards for under 8s day care and childminding

Full day care. National standards for under 8s day care and childminding Full day care National standards for under 8s day care and childminding Full day care Introduction The Government is committed to promoting the welfare and development of all our young children. Good

More information

KOOSA Kids Holiday Club at St Josephs Catholic Primary School, Guildford

KOOSA Kids Holiday Club at St Josephs Catholic Primary School, Guildford KOOSA Kids Holiday Club at St Josephs Catholic Primary School, Guildford St. Josephs Catholic Primary School, 155 Aldershot Road, Guildford, Surrey, GU2 8YH Inspection date Previous inspection date 20/08/2010

More information

Bupa Care Homes (BNH) Limited

Bupa Care Homes (BNH) Limited Bupa Care Homes (BNH) Limited Field House Nursing Home Inspection report 8 Townsend Road Harpenden Hertfordshire AL5 4BQ Tel: 01582765966 Website: www.legalcareservices@bupa.com Date of inspection visit:

More information

Inspection dates 20/05/2014 to 22/05/2014

Inspection dates 20/05/2014 to 22/05/2014 Residential report Starhurst School Starhurst School, Chart Lane South, DORKING, Surrey, RH5 4DB Inspection dates 20/05/2014 to 22/05/2014 Overall effectiveness Good 2 Outcomes for residential pupils Good

More information

Ghyll Royd School. Independent school standard inspection report

Ghyll Royd School. Independent school standard inspection report Ghyll Royd School DfE registration number 380/6017 Unique Reference Number (URN) 107449 URN for registered childcare EY306499 Inspection number 364231 Inspection dates 1 2 February 2011 Reporting inspector

More information

Leavesden Green Junior Middle & Infant School, High Road, Leavesden, WATFORD, WD25 7QZ

Leavesden Green Junior Middle & Infant School, High Road, Leavesden, WATFORD, WD25 7QZ Tots Day Nursery Ltd Leavesden Green Junior Middle & Infant School, High Road, Leavesden, WATFORD, WD25 7QZ Inspection date Previous inspection date 03/12/2012 Not Applicable The quality and standards

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Southdowns Private Healthcare 97 Havant Road, Emsworth, PO10

More information

impact report April 2013 - March 2014

impact report April 2013 - March 2014 impact report April 2013 - March 2014 introduction BigLifeFamilies supports parents, children and families from excluded or disadvantaged communities to achieve their full potential by delivering high

More information

Parent and Carer Guidance on choosing school age childcare and holiday care services

Parent and Carer Guidance on choosing school age childcare and holiday care services Parent and Carer Guidance on choosing school age childcare and holiday care services Page 1 Reference and copyright information Scottish Out of School Care Network (2014), Parent and Carer Guidance on

More information

CHC50113 Diploma of Early Childhood Education and Care

CHC50113 Diploma of Early Childhood Education and Care CHC50113 Diploma of Early Childhood Education and Care DESCRIPTOR This qualification reflects the role of early childhood educators who are responsible for designing and implementing curriculum in early

More information

Corporate Director Inverclyde Community Health and Care Partnership

Corporate Director Inverclyde Community Health and Care Partnership AGENDA ITEM NO: 5 Report To: Community Health and Care Partnership Sub Committee Date: 28 August 2014 Report By: Brian Moore Corporate Director Inverclyde Community Health and Care Partnership Report No:

More information

The Co-operative Childcare Watford Junction

The Co-operative Childcare Watford Junction The Co-operative Childcare Watford Junction Watford Junction Station, Station Road, WATFORD, WD17 1AB Inspection date Previous inspection date 04/09/2014 22/02/2011 The quality and standards of the early

More information

nationalcarestandards

nationalcarestandards On 1 April 2011 a new independent scrutiny and improvement body replaced the Care Commission Social Care and Social Work Improvement Scotland (SCSWIS). Contact SCSWIS on 0845 600 9527 or visit www.scswis.com

More information

Imperial College Early Years Education Centre Inspection report for early years provision

Imperial College Early Years Education Centre Inspection report for early years provision Imperial College Early Years Education Centre Inspection report for early years provision Unique Reference Number Inspection date Inspector 135043 16 May 2007 Christine Bonnett Setting Address 9 Princes

More information

Care and Social Services Inspectorate Wales. Care Standards Act 2000. Inspection Report. CGMD Ltd (Trading as) Cymru Care Services.

Care and Social Services Inspectorate Wales. Care Standards Act 2000. Inspection Report. CGMD Ltd (Trading as) Cymru Care Services. Care and Social Services Inspectorate Wales Care Standards Act 2000 Inspection Report CGMD Ltd (Trading as) Cymru Care Services Pontypool Type of Inspection Focused Date of inspection Thursday, 30 July

More information

nationalcarestandards

nationalcarestandards nationalcarestandards dignity privacy choice safety realising potential equality and diversity SCOTTISH EXECUTIVE Making it work together nationalcarestandards dignity privacy choice safety realising potential

More information

Enter & View Report. Care Homes - Richmond House Care Home

Enter & View Report. Care Homes - Richmond House Care Home Enter & View Report Care Homes - Richmond House Care Home Service address: Richmond House, Richmond Road, Farsley, Leeds, LS28 5ST Service Provider: Leeds City Council Date and time: Monday 13th October

More information

CACHE Diploma in Caring for Children Level 1

CACHE Diploma in Caring for Children Level 1 Unit 1 : CFC 13: Sharing learning experiences with children Understanding of types of learning experiences, which could be shared with children, and the importance of these experiences to promote learning.

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Watford House Residential Home 263 Birmingham Road, Shenstone

More information

What to look for when choosing childcare

What to look for when choosing childcare 1 What to look for when choosing childcare www.lancashire.gov.uk/childcare 2 3 What to look for when choosing childcare Ofsted reports You should always visit the childcare provider to make sure they are

More information

Guide to the National Quality Standard

Guide to the National Quality Standard 3 Guide to the National Quality Standard October 2011 Copyright The details of the relevant licence conditions are available on the Creative Commons website (accessible using the links provided) as is

More information

nationalcarestandards Taking care of A guide to national care standards SCOTTISH EXECUTIVE

nationalcarestandards Taking care of A guide to national care standards SCOTTISH EXECUTIVE nationalcarestandards ou? Taking care of A guide to national care standards SCOTTISH EXECUTIVE What are National Care Standards? We want to improve your quality of life by raising the level of care and

More information

November 2014 March 2015

November 2014 March 2015 November 2014 March 2015 April 2015 1 Executive Summary & Acknowledgements Background Aims Objectives National context Local context - Trafford School Nurse Service Methodology Project Outline Firs Primary

More information

Guide to Assessment and Rating for Regulatory Authorities

Guide to Assessment and Rating for Regulatory Authorities Guide to Assessment and Rating for Regulatory Authorities January 2013 Copyright The details of the relevant licence conditions are available on the Creative Commons website (accessible using the links

More information

University of Essex Day Nursery

University of Essex Day Nursery University of Essex Day Nursery University of Essex, Wivenhoe Park, COLCHESTER, CO4 3SQ Inspection date Previous inspection date 27/11/2012 22/11/2010 The quality and standards of the early years provision

More information

Childcare Online Training Course Brochure 2015

Childcare Online Training Course Brochure 2015 Childcare Online Training Course Brochure 2015 Looking after children as a career is one of the most important jobs a person can do. With the next generation of people being taught and supported by childcare

More information

September 2014 July 2015. Training Information

September 2014 July 2015. Training Information First Aid (12hr Paediatric) This course is designed for those working or volunteering in the childcare sector from child-minders to nursery and crèche workers. The training meets the national minimum standards

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Allied Healthcare Lowestoft Hipperson Mews, 53a Station Road,

More information

Parent/ Carer Satisfaction Survey 2014

Parent/ Carer Satisfaction Survey 2014 Parent/ Carer Satisfaction Survey 14 Thank you for taking the time to fill in our survey; we understand that you all lead very busy lives and we appreciate your efforts. The purpose of this survey was

More information

Care service inspection report

Care service inspection report Care service inspection report Full inspection Golfhill Care Home Care Home Service 35 Hanson Street Dennistoun Glasgow Inspection completed on 08 October 2015 Service provided by: BUPA Care Homes (CFHCare)

More information

Care and Social Services Inspectorate Wales

Care and Social Services Inspectorate Wales Care and Social Services Inspectorate Wales Care Standards Act 2000 Inspection report Care homes for younger adults Brynawel House Alcohol Rehabilitation Centre (Care Home) Brynawel House Llanharry Road

More information

What standards you have a right to expect from the regulation of your dentist

What standards you have a right to expect from the regulation of your dentist What standards you have a right to expect from the regulation of your dentist 1 About this booklet This guide is for you if you receive treatment or care from a dental practice in England. It helps you

More information

Orchid Vale Primary School Drug Alcohol and Tobacco Education Policy

Orchid Vale Primary School Drug Alcohol and Tobacco Education Policy Orchid Vale Primary School Drug Alcohol and Tobacco Education Policy This policy takes full account of the school s legal obligations and the latest DfES guidance Policy Formulation The policy was discussed

More information

Guide to the National Quality Standard

Guide to the National Quality Standard 3 Guide to the National Quality Standard September 2013 Amendments to the Education and Care Services National Regulations affecting the National Quality Framework Resource Kit Amendments to the Education

More information

Summerfield Medical Limited

Summerfield Medical Limited Summerfield Medical Limited Summerfield Nursing Unit Inspection report 58 Whittington Road Cheltenham GL51 6BL Tel: 01242 259260 Website: www.summerfieldnursing.co.uk Date of inspection visit: 1 and 2

More information

National Minimum Standards for Regulated Child Care

National Minimum Standards for Regulated Child Care National Minimum Standards for Regulated Child Care Revised March 2012 National Minimum Standards for Regulated Child Care Audience Overview Action required Further information Additional copies All those

More information

Residential key lines of enquiry (KLOE), prompts and potential sources of evidence

Residential key lines of enquiry (KLOE), prompts and potential sources of evidence Residential key lines of enquiry (KLOE), prompts and potential sources of evidence Introduction We have developed the key lines of enquiry (KLOEs), prompts and sources of evidence sections to help you

More information

HEADWAY EAST KENT LIMITED SERVICE USERS GUIDE

HEADWAY EAST KENT LIMITED SERVICE USERS GUIDE HEADWAY EAST KENT LIMITED SERVICE USERS GUIDE Welcome to Headway East Kent Limited. This document is an introduction to our services and lays out what you can expect from staff and volunteers of Headway.

More information

1. 2. Health, safety and. Unit 1: Principles of personal responsibilities and how to develop and evaluate own performance at work

1. 2. Health, safety and. Unit 1: Principles of personal responsibilities and how to develop and evaluate own performance at work 1. 2 security Health, safety and procedures All employers and employees have a responsibility to adhere to the legislation that affects them, such as: health and safety legislation, which may relate to

More information

UNIVERSITY MEDICAL CENTRE PATIENT PARTICIPATION GROUP ANNUAL REPORT & ACTION PLAN 2012-13

UNIVERSITY MEDICAL CENTRE PATIENT PARTICIPATION GROUP ANNUAL REPORT & ACTION PLAN 2012-13 UNIVERSITY MEDICAL CENTRE PATIENT PARTICIPATION GROUP ANNUAL REPORT & ACTION PLAN 2012-13 Introduction & Recruitment of the Patient Participation Group Review on how and why the Patient group was established:

More information

Early Childhood Educator (Certificate III)

Early Childhood Educator (Certificate III) SAMPLE JOB DESCRIPTION Early Childhood Educator (Certificate III) Position Title: Responsible to: Early Childhood Educator (Certificate III), [name of Preschool or Long Day Care] Room Leader, Director

More information

Maryland Primary School Gurney Road, London, E15 1SL

Maryland Primary School Gurney Road, London, E15 1SL Maryland Primary School Gurney Road, London, E15 1SL Inspection dates 4 5 July 2013 Overall effectiveness Previous inspection: Good 2 This inspection: Good 2 Achievement of pupils Good 2 Quality of teaching

More information

ABOUT YOUR SCHOOL NURSING SERVICE

ABOUT YOUR SCHOOL NURSING SERVICE ABOUT YOUR SCHOOL NURSING SERVICE Welcome to Your School Nursing Service Now Your Child is at School When your child starts school the School Nursing Service takes over their care from the Health Visitor.

More information

Cleaning and Support Services / Cleaning Services Supervision National Occupational Standards

Cleaning and Support Services / Cleaning Services Supervision National Occupational Standards Cleaning and Support Services / Cleaning Services Supervision National Occupational Standards Contents C1 02 Maintain Personal Hygiene Standards when Cleaning... 3 C1 03 Do your job in a customer friendly

More information

Quality Report. Portslade Health Centre Medical Practice Church Road. Portslade

Quality Report. Portslade Health Centre Medical Practice Church Road. Portslade Portslade Health Centre Medical Practice Quality Report Portslade Health Centre Medical Practice Church Road Portslade Brighton East Sussex BN41 1LX Tel: 01273 431031 Website: www.portsladehealthcentre.co.uk

More information

ECB Guidance for Coaches Working with Children

ECB Guidance for Coaches Working with Children ECB Guidance for Coaches Working with Children Coaches have a vital role to play in safeguarding children in cricket and, at a club, will often become the focus for children and their activities. The ECB

More information

NHS Constitution The NHS belongs to the people. This Constitution principles values rights pledges responsibilities

NHS Constitution The NHS belongs to the people. This Constitution principles values rights pledges responsibilities for England 21 January 2009 2 NHS Constitution The NHS belongs to the people. It is there to improve our health and well-being, supporting us to keep mentally and physically well, to get better when we

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Julia Brewin - Portland Place 57 Portland Place, London, W1B

More information

Supporting your child after a burn injury

Supporting your child after a burn injury Royal Manchester Children s Hospital Supporting your child after a burn injury Information for Parents and Carers of Young Children 2 Contents Page Introduction 4 Trauma and children 4 Normal reactions

More information

Policy for case supervision for Health Visitors, Public Health Nurses, School and Paediatric Nurses

Policy for case supervision for Health Visitors, Public Health Nurses, School and Paediatric Nurses Policy for case supervision for Health Visitors, Public Health Nurses, School and Paediatric Nurses Date: May 2011 Version number: Version 2 Author: Julia Ferris, adapted from Grampian Child Protection

More information

The Crescent Primary School OUR VISION FOR THE SCHOOL

The Crescent Primary School OUR VISION FOR THE SCHOOL The Crescent Primary School Learning Support Assistant and After School Club Play Worker OUR VISION FOR THE SCHOOL A safe and caring school where children are happy, confident, wellmotivated and love to

More information

Methodist Voluntary Controlled Junior and Infant School; with Communication Resource

Methodist Voluntary Controlled Junior and Infant School; with Communication Resource School report Methodist Voluntary Controlled Junior and Infant School; with Communication Resource Field Lane, Thornes, Wakefield, West Yorkshire, WF2 7RU Inspection dates 9 10 July 2013 Overall effectiveness

More information

St Laurence CofE VA Primary School

St Laurence CofE VA Primary School S c h o o l r e p o r t St Laurence CofE VA Primary School Collingwood Road, Long Eaton, NG10 1DR Inspection dates 5 6 November 2013 Overall effectiveness Previous inspection: Inadequate 4 This inspection:

More information

Woodland Community Primary School

Woodland Community Primary School School report Woodland Community Primary School Heathgate, Birch Green, Skelmersdale, WN8 6QH Inspection dates 23 24 April 2013 Overall effectiveness Previous inspection: Outstanding 1 This inspection:

More information

Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England

Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England As a Healthcare Support Worker

More information

Getting it right for every child: Where are we now?

Getting it right for every child: Where are we now? Getting it right for every child: Where are we now? A report on the readiness of the education system to fully implement Getting it right for every child Contents Page Introduction 1 Where are we now with

More information

THE ROYAL HOSPITAL DONNYBROOK. General Rehabilitation Unit Information Leaflet

THE ROYAL HOSPITAL DONNYBROOK. General Rehabilitation Unit Information Leaflet THE ROYAL HOSPITAL DONNYBROOK General Rehabilitation Unit Information Leaflet Patient s Name: Admission Date: Information pack given by (Sign): Table of Contents 1.0 Welcome... 3 2.0 About the General

More information

Changing the Face of Customer Services. Blaenau Gwent County Borough Council Customer Services Strategy

Changing the Face of Customer Services. Blaenau Gwent County Borough Council Customer Services Strategy Changing the Face of Customer Services Blaenau Gwent County Borough Council Customer Services Strategy Getting in Touch CONNECT TO BLAENAU GWENT CONTACT CENTRE C2BG C2BG Contact Centre 01495 311556 Monday

More information

DOMICILIARY CARE AGENCY

DOMICILIARY CARE AGENCY DOMICILIARY CARE AGENCY Manchester Care 2 nd Floor, Victoria Mill 10 Lower Vickers Street Miles Platting, Manchester M40 7LJ Lead Inspector Sue Jenning Announced 28 June 2005 The Commission for Social

More information

SCDHSC0393 Promote participation in agreed therapeutic group activities

SCDHSC0393 Promote participation in agreed therapeutic group activities Promote participation in agreed therapeutic group activities Overview This standard identifies the requirements when you promote participation in agreed therapeutic group activities. This includes planning

More information

The Norwegian School in London

The Norwegian School in London The Norwegian School in London DfE registration number 315/6072 Unique Reference Number (URN) 102693 Inspection number 386836 Inspection dates 2 3 October 2012 Reporting inspector Anne Duffy HMI The Office

More information

Children Looked After Strategy

Children Looked After Strategy Children Looked After Strategy 2014-17 Contents 1. Introduction 2. Vision 3. Strategy Aims and Objectives 4. What children and young people say 5. Legislation 6. Sufficiency Duty 7. Local Context 8. Corporate

More information

Workplace Assessment Tasks: Observation Tools

Workplace Assessment Tasks: Observation Tools Workplace Assessment Tasks: Observation Tools This document is from the RPL Assessment Toolkit for CHC30113 Certificate III in Early Childhood Education and Care Forms and Templates. See the Assessor Guide

More information

Park Homes (UK) Limited

Park Homes (UK) Limited Park Homes (UK) Limited Norman Hudson Care Home Inspection report Meltham Road Lockwood Tel: 01484 451669 Website: www.parkhomesuk.co.uk Date of inspection visit: 26 June 2015 Date of publication: 04/08/2015

More information

EDI Level 3 NVQ in Customer Service

EDI Level 3 NVQ in Customer Service EDI Level 3 NVQ in Customer Service Candidate Pack Effective from: 1 August 2006 Accreditation Number: 100/6105/8 Subject code : N2263 ASNC1235 Vision Statement Our vision is to contribute to the achievements

More information

CDC 502 Support policies, procedures and practice to safeguard children and ensure their inclusion and well-being

CDC 502 Support policies, procedures and practice to safeguard children and ensure their inclusion and well-being Child Care Occupational Standard MQF Level 5 CDC 501 Establish and develop working relationships CDC 502 Support policies, procedures and practice to safeguard children and ensure their inclusion and well-being

More information

Lancaster University Social Work Visioning Project.

Lancaster University Social Work Visioning Project. Lancaster University Social Work Visioning Project. Foster Carers: Two foster carers, who currently input into social work teaching, sought the views of other foster carers in the region through attending

More information

Commitment to Customer Care Providing a high quality patient experience

Commitment to Customer Care Providing a high quality patient experience Commitment to Customer Care Providing a high quality patient experience Commitment to Customer Care Our promise: At Sheffield Teaching Hospitals, all receptions will The Commitment to Customer Care Guide

More information

The process of validation of informal and nonformal learning for Child Care Workers in Child Care Centres

The process of validation of informal and nonformal learning for Child Care Workers in Child Care Centres CHILD CARE WORKER MQF/EQF LEVEL 4 INFORMATION HANDBOOK ON The process of validation of informal and nonformal learning for Child Care Workers in Child Care Centres 1 The Assessment Board The Assessment

More information

Educational psychology in Scotland: making a difference

Educational psychology in Scotland: making a difference Educational psychology in Scotland: making a difference An aspect report on the findings of inspections of local authority educational psychology services 2006-10 Contents Page Foreword 1. Introduction

More information

How Working Tax Credits can help families in your school

How Working Tax Credits can help families in your school How Working Tax Credits can help families in your school How families in your school can claim Working Tax Credits for childcare and activities Introduction Low income and poverty have a major and sometimes

More information

Learning Disabilities Nursing: Field Specific Competencies

Learning Disabilities Nursing: Field Specific Competencies Learning Disabilities Nursing: Field Specific Competencies Page 7 Learning Disabilities Nursing: Field Specific Competencies Competency (Learning disabilities) and application Domain and ESC Suitable items

More information

Early Years and Childcare Training Programme. For all early years and out of school care practitioners

Early Years and Childcare Training Programme. For all early years and out of school care practitioners Early Years and Childcare Training Programme For all early years and out of school care practitioners Issue 15 September 2014 June 2015 Welcome to the Early Years and Childcare Training Programme 2014-15

More information

Friars Primary Foundation School

Friars Primary Foundation School Friars Primary Foundation School Webber Street, London, SE1 0RF Inspection dates 13 14 June 2013 Overall effectiveness Previous inspection: Outstanding 1 This inspection: Requires improvement 3 Achievement

More information

ANNUAL PERFORMANCE ASSESSMENT OF NORTH YORKSHIRE COUNTY COUNCIL S EDUCATION AND CHILDREN S SOCIAL CARE SERVICES 2005

ANNUAL PERFORMANCE ASSESSMENT OF NORTH YORKSHIRE COUNTY COUNCIL S EDUCATION AND CHILDREN S SOCIAL CARE SERVICES 2005 Alexandra House 33 Kingsway London WC2B 6SE T 08456 404045 email: edhelpline@ofsted.gov.uk Miss Cynthia Welbourn Corporate Director Educational Services North Yorkshire County Council County Hall Northallerton

More information

West Byfleet Nursery Accident and Incident Policy

West Byfleet Nursery Accident and Incident Policy West Byfleet Nursery Accident and Incident Policy Aim The aim of this policy is to outline procedures to deal with any incident or accident related to the pre-school in a calm, professional and safe manner.

More information

Health Information and Quality Authority Regulation Directorate

Health Information and Quality Authority Regulation Directorate Health Information and Quality Authority Regulation Directorate Compliance Monitoring Inspection report Designated Centres under Health Act 2007, as amended Centre name: Centre ID: New Ross Community Hospital

More information

Privacy, dignity and respect for patients, relatives and staff in Hospital

Privacy, dignity and respect for patients, relatives and staff in Hospital Privacy, dignity and respect for patients, relatives and staff in Hospital This leaflet has been designed to provide you with information about the standards of privacy, dignity and respect that you, your

More information

Childcare. Meeting your Childcare training needs. Real Benefits. Transform your Childcare Business through Training.

Childcare. Meeting your Childcare training needs. Real Benefits. Transform your Childcare Business through Training. Improve Productivity Increase Profitability Inspire your Staff We work in close partnership with nurseries and childminders to ensure our training courses meet the needs of the childcare sector. The training

More information

Support Pack for Tutors

Support Pack for Tutors Support Pack for Tutors Health as a Topic for Adult Literacy Programmes Self Management Programme Long Term Conditions Unit Scottish Government St Andrews House, Regent Road Edinburgh EH1 3DG CLAN Health

More information

National Childcare Accreditation Council. Online Family Survey Report

National Childcare Accreditation Council. Online Family Survey Report National Childcare Accreditation Council Online Family Survey Report October 2009 March 2010 Executive Summary On 21 October 2009, NCAC announced that services would be provided with the actual date of

More information

Key inspection report

Key inspection report Key inspection report CARE HOME ADULTS 18-65 Endymion Road, 2 2 Endymion Road London N4 1EE Lead Inspector Margaret Flaws Key Unannounced Inspection 28th September 2009 10:00 Endymion Road, 2 DS0000060622.V378137.R01.S.doc

More information

ST JOSEPH S HOSPICE JOB DESCRIPTION HEALTHCARE ASSISTANT. Ward Manager / Director of Care Services (In-patient Unit)

ST JOSEPH S HOSPICE JOB DESCRIPTION HEALTHCARE ASSISTANT. Ward Manager / Director of Care Services (In-patient Unit) ST JOSEPH S HOSPICE JOB DESCRIPTION HEALTHCARE ASSISTANT GRADE: Band 2 REPORTS TO: ACCOUNTABLE TO: Ward Manager / Charge Nurse Ward Manager / Director of Care Services (In-patient Unit) JOB PURPOSE The

More information

Voluntary & Childcare Organisations

Voluntary & Childcare Organisations Voluntary & Childcare Organisations Training Calendar autumn / winter 2015 westlothian.gov.uk Welcome to the Voluntary & Childcare Organisations Training Calendar Autumn/Winter 2015 Contents 1 Who we are

More information

JOB DESCRIPTION. Assistant Director of Technology and Telecommunications

JOB DESCRIPTION. Assistant Director of Technology and Telecommunications JOB DESCRIPTION Title of Post: ICT Service Desk Officer Grade of Post: Band 3 Reports to: Accountable to: Location ICT Service Desk Manager Assistant Director of Technology and Telecommunications The South

More information

INSPECTION OF A CHILDREN S RESIDENTIAL CENTRE IN THE HEALTH SERVICE EXECUTIVE DUBLIN MID LEINSTER AREA

INSPECTION OF A CHILDREN S RESIDENTIAL CENTRE IN THE HEALTH SERVICE EXECUTIVE DUBLIN MID LEINSTER AREA INSPECTION OF A CHILDREN S RESIDENTIAL CENTRE IN THE HEALTH SERVICE EXECUTIVE DUBLIN MID LEINSTER AREA Inspection Report ID Number: 625 Fieldwork Date: 18 April 2013 Centre ID Number: 424 Issue Date: 14/06/2013

More information

Domiciliary Care Agencies. Minimum Standards

Domiciliary Care Agencies. Minimum Standards Domiciliary Care Agencies Minimum Standards Updated August 2011 CONTENTS Page Introduction 3 Values underpinning the standards 6 SECTION 1 - MINIMUM STANDARDS Quality Care 1. Service users involvement

More information

9. EARLY CHILDHOOD EDUCATION AND CARE

9. EARLY CHILDHOOD EDUCATION AND CARE 9. EARLY CHILDHOOD EDUCATION AND CARE Early Childhood Education and Care (ECEC) is committed to respecting each child s uniqueness. A positive attitude towards children makes it possible for them to learn

More information