Childminding Announced Inspection

Transcription

1 Department of Health and Social Care Rheynn Slaynt as Kiarail y Theay Childminding Announced Inspection Registration and Inspection Unit Department of Health and Social Care 4 th Floor Markwell House Market Street Douglas Isle of Man IM1 2RZ Name: Mrs J Cowin Under the Regulation of Care Act 2013 Time: 10am Date: 30/06/2015

2 FACILITY INFORMATION Name of Childminder: Tel No: (01624) Mrs J Cowin Mobile: (07624) Registration No: ROCA/P/0072A Address: 7 Groudle View Onchan address: Date of latest registration certificate: 13/01/2014 Childminder s Support/Assistant: Date of previous inspection: 26/06/2014 No. of children at the time of inspection: 2 Name of Inspector(s): Maureen Cowbourne 2

3 CONTENTS Childminder Information Introduction to Report/Inspection Visits Conditions of Registration Brief Description of Childminding Facility Part 1: Summary of Inspection What the service does well What has improved since the last inspection What they could do better What the plans are for the next 12 months Relationship between staff and children Part 2: Inspection Methods & Outcomes Inspection methods used Observation Document reading Questionnaires Talk to staff Tour of Premises Feedback Part 3: Requirements and Recommendations Compliance with Previous Requirements Good Practice Recommendations from Previous Inspections Compliance with Conditions of Registration Requirements identified during this Inspection Good Practice Recommendations from this Inspection Part 4: Provider s Response 3

4 INTRODUCTION TO REPORT AND INSPECTION The purpose of the inspection is: to satisfy the Department that services are being provided to an acceptable standard and children are being cared for appropriately; to provide reassurance for parents; to establish that children are safe and take part in activities that contribute to their development and learning; to confirm that the provision is consistent with the information held on the register held by the Department and that the registered person is compliant with their conditions of registration; to raise standards and promote high quality in the provision of care and learning. When making judgements, inspectors have regard as to how well the provider meets the Day Care Standards for Under Eights (Childminding), produced by the Department, April Service providers are required, as part of their conditions of registration, to comply fully with the standards. This document summarises the inspection findings. The inspection outcomes relate to the Minimum Standards (MS) for Childminding Services. The report also identifies strengths and areas for improvement and follows the format of the standards. The numbering shown corresponds to that of the standards. Childminders are expected to comply fully with the Minimum Standards. The Minimum Standards will form the basis for judgements by the Department regarding registration, the imposition and variation of registration conditions and any enforcement action. The report follows the format of the MS and the numbering shown in the report corresponds to that of the standards. The report will show the following: Inspection methods used Outcome and evidence Compliance with the Regulations Required actions on the part of the provider Recommended good practice Summary of the Outcomes Provider s response and proposed action plan to address outcomes INSPECTION VISITS Inspections will be undertaken in line with the agreed regulatory framework with additional visits as required. This is in accordance with the provisions of the Regulation of Care Act The report is based on the outcomes of the specified inspection dates. 4

5 Registered Number of Children: CONDITIONS OF REGISTRATION The registered person must not look after more than Six (6) children. This number includes all the children on the premises at any one time in total (including the childminders own children), under the age of eight years and of those six (6) children no more than one (1) child under the age of 1 year and no more than three (3) children in total under the age of five years. (Under Section 65 & 107 (1-4) of the Regulation of Care Act All registered providers of Child Day Care must comply with their conditions of registration as stated on the certificate of registration issued by the Department of Social Care. BRIEF DESCRIPTION OF THE SERVICES PROVIDED Mrs Cowin lives in a house in a quiet cul- de sac in the Onchan area. Parents are requested to supply their child with a packed lunch, drinks, spare clothes, wet wipes and nappies. Records were kept in respect of the children being minded and Mrs Cowin provided parents with verbal handover every day. Mrs Cowin provided outings for the children for example to the park, mums & tots. She also transports children in her car and has the necessary car insurance and child seats in place. Descriptors of performance against standards Inspection reports will describe how a service has performed in each of the standards inspected. Compliance statements by inspectors will follow the framework as set out below. Not compliant Compliance could not be demonstrated by the date of the inspection. This will result in a requirement or recommendation being made. Partially compliant Compliance could not be demonstrated by the date of the inspection. Appropriate systems for regular monitoring, review and revision were not yet in place. However, the service could demonstrate acknowledgement of this and a convincing plan for full compliance. In most situations this will result in requirements/recommendations being made. Substantially compliant Arrangements for compliance were demonstrated during the inspection yet some criteria were not yet in place. In most situations this will result in recommendations being made. Compliant Arrangements for compliance were demonstrated during the inspection. There are appropriate systems in place for regular monitoring, review and any necessary revisions to be undertaken. In most situations this will result in an area of good practice being identified and comment being made. Not assessed Assessment could not be carried out during the inspection due to certain factors not being available. 5

6 Open Reporting As of February 2014 all inspection reports will be available on the Registration and Inspection Units Website and accessible for all to read. PART 1 SUMMARY OF INSPECTION This is an overview of what the inspector found at the time of inspection and the purpose of this inspection was to check the service s level of compliance with the standards as set out in Part 2. The initial risk assessment of the service was assessed by the inspector as being Low Risk Areas of good practice The childminder has worked extremely hard to develop policies to meet the standards. Quality improvements subsequent to the previous inspection The childminder has completed the requirements of the previous inspection Plans for the next 12 months To continue childminding Relationship between childminder and children There was good interaction between the children and the childminder, the children were comfortable in her company and she was aware of their individual needs. PART 2 INSPECTION METHODS & FINDINGS The following inspection methods have been used in the production of this report: Direct Observation Indirect Observation Sampling/observation: Inspection Questionnaire Records Meals Activities Other (specify) parental questionnaire Discussion with childminder Document reading The following comments reflect observations made by the inspecting officer/s and information obtained in the process of the inspection as detailed above: 6

7 The following pages summarise the outcomes and evidence from this inspection, together with the extent to which the Minimum Standards for Children s Day Care Services [Childminding] have been met. Day care standards/childminding: These standards intend to: Provide a framework to protect children. Contribute to providing reassurance for parents about what they can expect from the day care provider. Ensure that services meet acceptable standards. Ensure that service providers are aware of the standards their services are expected to meet. Ensure that services provided are within an established legislative framework. Ensure that services provided are subject to continuous improvement. The standards fall into 14 subject areas and the following pages summarise the key findings and evidence from the inspection Standard 1 Suitable Persons Adults providing day care, looking after children or having unsupervised access to them are suitable to do so. Training and qualification requirements are met. All requirements were not met during this inspection. Outcome: SUBSTANTIALLY COMPLIANT The childminder needs an enhanced level of DBS check, she had recently received the relevant forms from the Inspection and Registration Unit and stated she would be completing them; the inspector informed the childminder that the DBS check would require refreshing every three years unless she took up the portability option. The childminder had completed all the preparation talks as specified by the department. Standard 2 Organisation Expected outcomes: The registered person ensures that the required adult: child ratios are met, ensure that training and qualifications requirements are met and organises space and resources to meet the children s needs effectively. The childminder was minding within the restrictions of her registration regarding numbers and ages of children. The childminder has a statement of purpose which she gives to parents. The childminder uses a diary to register children s attendance, times in and times out. The childminder had attended safeguarding training in December 2013 and is aware that this needs refreshing every three years. The childminder has a current first aid certificate which expires in

8 Standard 3 Care, Learning and Play The registered person meets children s individual needs and promotes their welfare. They plan and provide activities and play opportunities to develop children s emotional, physical, social and intellectual capabilities. There were ample resources for the children to use and allow them to use their imagination and promote their development. The childminder uses a diary to record observations of the children playing in order to plan the next stage of their development. The childminder was very attentive to the children s needs during the inspection. The childminder talks to the children and reinforces good behaviour and talks to them about wrong behaviour. There was positive interaction between the children and the childminder. Standard 4 Physical Environment The premises are safe, secure and suitable for their purpose. They provide adequate space in an appropriate location, are welcoming to children and offer access to the necessary facilities for a range of activities which promote their development. The premises were welcoming, clean and in good repair. The temperature of the rooms met the requirement. The childminder used a discreet section for any nappy changes etc. The parents supplied the childminder with spare clothes for their child. The childminder stored her records in a locked filing cabinet. The outdoor space used for the minded children was safe and secure. The childminder stated that the minded children do not have unsupervised access to the kitchen area. Standard 5 Equipment Furniture, equipment and resources (including toys) are provided which are appropriate for their purpose and help to create an accessible and stimulating environment. They are of suitable design and condition, well maintained and conform to safety standards. There was sufficient toys and play materials available for the children, these were age appropriate and in good condition. The childminder had sufficient equipment ie high chairs, booster seats and a small table. 8

9 Standard 6 Safety The registered person takes positive steps to promote safety within the setting and on outings and ensures proper precautions are taken to prevent accidents. The childminder had taken reasonable steps to minimise hazards to the children. There were gates in place and the childminder had a risk assessment carried out. The childminder had socket covers on all exposed plugs and had a PAT test on all electrical equipment used for childminding purposes. All doors were locked to ensure no unauthorised people could enter the premises. There was a fire blanket in the kitchen and records of the childminder checking the smoke alarms on a weekly basis. The childminder had a written emergency plan. Standard 7 Health The registered person promotes the good health of children and takes positive steps to prevent the spread of infection and appropriate measures when they are ill. All requirements were not met during this inspection. Outcome: SUBSTANTIALLY COMPLIANT The premises and equipment were clean and in good order, the childminder said she encouraged the children re personal hygiene. The childminder needs to register with the department of environmental health with regard to her handling food; the inspector gave the childminder the relevant forms to apply for this. The childminder had a fully stocked first aid kit. The childminder had an exclusion policy in place and had parental permission to seek emergency medical advice if necessary. The childminder had appropriate car insurance and liability insurance and a current driving licence. Standard 8 Food and Drink Children are provided with regular drinks and food in adequate quantities for their needs. Food and drink is properly prepared, healthy & nutritious and complies with dietary and religious requirements. The parents were requested to send packed lunches and snacks for their children. There was drinks available for the children when required. 9

10 Standard 9 Equal Opportunities The registered person and staff actively promote equality of opportunity and anti-discriminatory practice for all children. The childminder said she ensured that she treated all the children equally according to their needs. The childminder had an equal opportunities policy in place which was given to the Parent The childminder stated that she consulted with the parents regarding the care given to their child. Standard 10 Special Needs The registered person is aware that some children may have special needs and is proactive in ensuring that appropriate action can be taken when such a child is identified or admitted to the provision. Steps are taken to promote the welfare and development of the child within the setting, in partnership with the parents and other relevant parties within a multi-agency structure. : The childminder had an awareness of the codes of practice for identifying special educational needs. The childminder had a written statement about special needs available to the parents. Standard 11 Behaviour Adults caring for children in the provision are able to manage a wide range of children s behaviour in a way which promotes their welfare and development. The childminder agrees verbal with the parents the methods she will use for managing behaviour. The childminder uses praise to encourage good behaviour and reasoning and time out to discourage unwanted behaviour. Standard 12 Working in Partnership with Parents The childminder works in partnership with parents to meet the needs of the children, both individually and as a group. Information is shared. 10

11 The childminder gives both written and verbal feedback to the parents about their child s daily activities and welfare. The childminder has a policy regarding who can pick the children up other than the parents. The childminder makes available all information on their child available to the parents. Standard 13 Safeguarding The registered person complies with local child safeguarding procedures approved by the Isle of Man Protecting Children s Board and ensures that all adults working and looking after children at the service are able to put the procedures into practice. Risks are removed or managed. The childminder has an awareness of the Islands Safeguarding procedures. The childminder has made the parents aware of her responsibilities regarding safeguarding children. The childminder has a written statement in place. Standard 14 - Documentation Records, policies and procedures which are required for the efficient and safe management of the provision, and to promote the welfare, care and learning of children are maintained. Records about individual children are shared with the child s parent. All relevant documents were available for inspection. Each child had an individual record which included a photograph. All the required policies were available. The inspector informed the childminder that she was to keep records of minded children for 10 years after leaving the service. Annex A Babies / children under 2 A suitable standard of care is provided for the children aged under two years of age. All requirements were met this inspection. The childminder was meeting all the requirements of Annexe A Annex B Overnight Care A suitable standard of care is provided for the children who are cared for overnight. 11

12 This standard was not assessed during this inspection. Overnight care was not being provided therefore this standard does not apply. REQUIREMENTS AND RECOMMENDATIONS COMPLIANCE WITH PREVIOUS REQUIREMENTS Identified below are requirements made at previous inspections under the Children and Young Persons Act 2001 and the Day Care Standards and progress to date or The regulation of Care Act 2013 No 1 1 Refer to Standard Requirement/date for compliance To complete the remaining child minding preparation talks 26/06/2014 Action Plan by provider RECOMMENDATIONS FROM PREVIOUS INSPECTIONS Met/Not Met RECOMMENDATIONS No Standard Recommendations Action Plan by provider Comment None Met REQUIREMENTS/RECOMMENDATIONS FROM THIS INSPECTION It is a requirement under the conditions of registration that Day Care Standards for Under Eights are met. Any additional recommendations are made with regard to recognised principles which underpin good practice and high standards within child day care provision. Therefore the registered person should act upon these recommendations. Requirements Identified During this Inspection Identified below are areas addressed in the main body of the report which indicate noncompliance with the Regulation of Care Act 2013 Regulations and the Childminding Minimum Standards. The requirements should be complied with within the given time scales. No Standard/ Requirements and Timescales Details of Action Taken (or to be taken) Regulation 1 1 The childminder needs to renew her DBS Check the registration and inspection unit will send out application forms. Completed by the end of The childminder is required to be added to the Department of Environmental Health Food Register. Complete by 22/08/2015 by Registered Person Application forms received, awaiting further info from inspection unit. Done. Registration number 897, received on 03/07/2015 GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION These recommendations are based on research or recognised sources. They promote current good practice and when adopted by the registered person will serve to enhance quality and service delivery. There is an expectation by the Registration and Inspection Unit that these are 12

13 implemented. No Standard Recommendations and timescale None Details of action taken (or to be taken) by the registered person with timescale for each recommendation The Registration and Inspection Unit must be provided with confirmation in writing of the intentions of the registered manager/provider as regards the above requirements/recommendations. To facilitate this process please complete and the above sections beside each recommendation/requirement providing details of action taken (or to be taken) by the registered person with timescale for each. Please return the completed requirements/recommendations sections of this report to the Registration and Inspection Unit by 28 th August The inspector would like to thank those present for their co-operation with this inspection. If you would like to discuss any of the issues mentioned in this report please do not hesitate to contact the Registration and Inspection Unit. Inspector: Maureen Cowbourne Date: 18/07/

14 Provider s comments/response To: The Registration and Inspection Unit, Department of Health and Social Care, 4th Markwell House, Market Street, Douglas, Isle of Man IM1 2RZ From: Mrs J Cowin I / we have read the inspection report (14 Pages in total including this page) for the announced inspection carried out on 30 th June 2015 at 10am The Provider s comments and response to this report are as follows: I /we confirm that the contents of this report are a fair and accurate representation of the facts relating to the inspection conducted on the above date(s) and that I/we agree to comply with the requirements/recommendations within the timescales as stated in this report. I am/we are returning the requirements/recommendations section duly completed with my comments. YES or I/we am/are unable to confirm that the contents of this report are a fair and accurate representation of the facts relating to the inspection conducted on the above date(s) for the following reasons: Any further comments regarding this report Please attach an additional sheet if required Signed JC Date 27/07/2015 Print Name _Jennifer Cowin Please return this page and those pages with your comments beside each recommendation/requirement. Action plan/provider s response noted and approved by Inspector: Date: 03/09/2015 Signature/initials: MC Maureen Cowbourne 14

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