1 IFML by Example: Modeling GMail 1 Introduction This document exemplifies the modeling constructs and the expressive power of IFML by modeling a popular Rich Internet Application: Gmail (www.gmail.com). 2 The Content Model Gmail is an application for managing mail messages and contacts of users. A User possesses a set of MailBoxes. A MailBox (aka System Tag) consists of a set of MailMessages, MailMessages are organized not only in MailBoxes but also in user-defined clusters, called Tags. Therefore, MailBoxes and Tags can be seen as special cases of a common concept of MailMessageGroup. A user can also manage ChatConversations, which are composed of ChatMessages.. A User is also associated with a set of Contacts. Contacts are clustered in ContactGroups.
2 Interaction Flow Modeling Language (IFML) ad/ xx Copyright and WebRatio.com Figure 1: the content model of the GMail application
3 3 Model of the Interface The Gmail interface consists of a top-level container, which is logically divided into two alternative sub-containers one for managing MailMessages and one for managing Contacts 1. Figure 2: The Gmail view container for MailMessages Figure 3: Gmail view container for Contacts By default, when Gmail is accessed, the container for managing MailMessages is presented. At any moment, it is possible to Switch from the MailMessages to the Contacts view components, by means of a menu, shown in Figure 4. 1 For simplicity we do not consider the activity management functionality of GMail.
4 Figure 4: A menu allows one to switch from the MailMessages to the Contacts view components The model of the top level container of Gmail is shown in Figure 5 Notations Figure 5: IFML model of the Top Container of Gmail. 1. The nesting of mutually exclusive view containers into a view container (isxor property equal true) is denoted with a [XOR] icon. 2. The default view container (isdefault property equal true) of a set of mutually exclusive view sibling containers is denoted with a [D] icon on container. 3. The global reachability of view container from all the other sibling containers and their children sub-containers is denoted with a [L] (Landmark) icon on container. Model usability The use of the [L] (Landmark) icon reduces the number of navigation events that need to be explicitly represented (otherwise one event should be necessary in all the view containers from which the target view container is reachable), resulting in simpler models. The MailMessages view container comprises five main nested elements: a view component (MboxList) showing a list of MailBoxes and Tags; a view container (MessageSearch) permitting the user to input search keywords to be matched against the MailMessages; a MailBox view container, permitting one to access the messages of a specific MailBox or
5 associated with a specific Tag and the details of a specific message; a MessageWriter view container, permitting one to access the details of a specific message; a Settings view container, permitting one to modify the settings of Gmail. The MailBox, MessageWriter, and Settings view containers are in alternative: only one at a time is displayed. None of these alternate view containers is the default one, because they are all accessed as a consequence of an explicit user s choice. The MessageWriter and Settings view containers are denoted as landmark, because they are reachable from all the other sibling view containers of the MailMessages view container. Conversely, the MailBox view container is not denoted as landmark, because it is accessed only by means of a specific interaction event: the selection of a MailBox from the MboxList view component. The MailBox view container comprises the view component (MessageList) showing the MailMessages associated to a given MailBox or Tag. The MboxList allows user interaction: selecting a specific MailBox or Tag the user produces a navigation event that results in changing the content of the MessageList, so to display the messages of the selected MailBox or Tag. This behavior is represented in the model fragment shown in Figure 6. Figure 6: Model of the MailMessages view container: a navigation event and parameter passing flow between the MboxList view component and the MessageList view component denote that the user can select one mail box and view a list of its messages Semantics 1. The MBoxList view component is associated with an event, denoted by a circle. A interaction flow connects the event to the target components affected by it: MessageList. The semantics of this pattern is that a user s interaction with the MBoxList view component determines: 1) the display of the view container that comprises the MessageList view component (the MailBox XOR child of the MessageManagement) the computation and 2) the display of the target view
6 component (in this case, the MessageList component is computed with the selected MailBox as input parameter and displayed). The model of Figure 6 can be refined to show the parameter binding that binds the selection of a MailBox in the MBoxList component and the display of the messages of that MailBox in the MessageList view component. Figure 7: Notations to express (or infer) parameter dependencies between view components. Figure 8: Notations to express (or infer) parameter dependencies between view components with extension mechanism. Language extension and notation 1. In the upper part of Figure 8, a UML-style annotation explicitly expresses that an output parameter of the source component is associated with an input parameter of the target component. 2. In the lower part of Figure 8, the model makes use of the IFML extension mechanism. An <<List>> component is introduced, which extend the basic view component to represent a list of dynamically extracted data objects. The component refers a content binding of the content model where the objects of the list belong; it may also refer to an expression to denote a filter on the instances to display. In this case, the join expression on relationship
7 mm2mailmessagegroup (see content model) dictates that only the messages of the mail box received as an input parameter are displayed. The semantics of the component may specify default input and output parameters, so that the parameter binding can be inferred and need not be explicitly represented: the default output of the MboxList list component is defined as the selected object of type MailBox: the default input of the MessageList list component is an object of type MailMessageGroup, as specified by the join expression on the relationship mm2mailmessagegroup. Since these two parameters match, there is no need of expressing the parameter binding explicitly. The MessageList component supports the interaction with mail messages, individually or in sets. On the entire set of messages, the MarkAllAsRead event permits the user to update the message in the current MailBox, setting their status to read (see Figure 9). Figure 9: The MarkAllAsRead user-generated event marks all messages in the current mail box as read As shown in Figure 10, the MessageList supports a second kind of interaction: the selection of a subset of messages; when there is at least one selected message, a view container is displayed (MessageToolbar), which permits the user to perform several actions in the selected messages: archiving, deleting, moving to a MailBox/Tag, reporting as spam, etc. In summary, the MessageList component supports three types of interactive events: 1. an event for selecting the entire set of messages and triggering an action upon them, marking all as read (Figure 9); 2. an event for selecting/deselecting one or more messages (Figure 10); 3. an event for selecting an individual message and opening it for reading.
8 Figure 10: When one or more messages are selected in the MessageList component, the MessageToolbar view container is displayed, which allow the user to perform several actions of the selected set of messages. If all messages are deselected, such view container is no longer displayed Language extension and notation 1. For making the model more self-explaining and supporting code generation better, it is possible to further extend IFML with a specific view component: the MultiChoiceList (Figure 11). The multi choice list would extend the behavior of the list view component with more event types: the default type (denoted by the default notation) expresses the selection of one element of the list; the selection/de-selection event type, denoted by a ticker icon, expresses the selection or de-selection of any number of elements; the set selection event type, denoted by an asterisk, denotes the triggering of an action on the entire set of element of the list. Figure 11: The <<Multi-choice List>> view component extends the <<List>> view component to enable more types of interaction events with the element of the list The behavior of the MessageSelection event of the MessageList view component that triggers the display of the MessageToolbar view container is modeled as shown in Figure 12.
9 Figure 12: User events that mark one or more messages in the current mail box produce the display of the MessageToolbar view container, which remains visible/active if at least one message is selected The MessageSelection event has a parameter binding, which associates the (possibly empty) set of currently selected messages with an input parameter of the MessageToolbar view component. The MessageToolbar view component is associated with an (activation) expression, which tests that at least one message is selected. Notation 1. For better readability of the model, it is possible to name the events, as shown in Figure 11 and in Figure 12. This annotation can be a guide for producing the implementation, for example it can be used to generate the labels of buttons and links, the tool tips of commands, and other similar usability aids. Semantics 1. The association of a boolean expression to a view container means that the view container is active/visible if the expression evaluates to true. The actions performed by the user on the messages (all, or a subset thereof) are represented as shown in Figure 13. An interaction flow arrow connects the event responsible of triggering the action to the action itself, supporting the specification of parameter bindings.
10 Figure 13: The MessageList view component and the MessageToolbar view container are associated with events that trigger actions on messages. Actions are represented as components placed outside the view containers, with input and output parameters For example, the output parameter (MessageSet) of the MessageToolbar view container is associated with an input parameter of the business actions Delete, Archive, and Report. The execution of an action produces an action completion event and the sending of an asynchronous notification, denoted as a circle linked to the action box. Such a notification sending event is matched by a system event, which triggers the display of a MessageNotification view component, shown in Figure 14.
11 Figure 14: The MailMessages view container comprises a message notification component, which displays notifications of executed actions on MailMessages (illustrated above) Note that the notification reception event is associated with the parameter MessageSet, which can be used in the MessageNotification component, e.g., to support the undo of the action (not modeled for brevity). Some actions on mail messages require a more elaborate interaction flow: Move to folder and Associate with tag (see Figure 18). For example, moving a set of selected messages to a folder is done by first accessing a view container in a new window with the list of available MailBox and Tags (shown in Figure 15) and then selecting from such list the destination MailBox or Tag.
12 Figure 15: The MoveTo action is activated by first accessing a modal view container with the list of the available MailBoxes and Tags and then selecting the target one. The view container comprising the list of MailBoxes and Tags is also associated with navigation events for creating new tags and managing existing tags The view container comprising the list of MailBoxes and Tags is also associated with navigation events for creating new tags and managing existing tags. For example, the Create New event causes a modal view container to be displayed, whereby the user can create a new tag and associate the selected messages with it (see Figure 16). Figure 16: The Create New event causes a modal view container to be displayed, whereby the user can create a new tag and associate the selected messages with it The interaction flow for moving a message to an existing or newly created tag is represented in Figure 17. The view container ([Modal] and [Modeless]) icons annotate the view containers to specify that they open in a new window and are modal or modeless.
13 Figure 17: The model of the interaction flow for moving a message to an existing or newly created tag. The view container TagChooser is a modeless view container (which hides when clicking outside of it) and the TagCreator is a modal view container. Archiving, reporting, and associating messages to existing/new tags imply the invocation of business logic components, as shown in Figure 18.
14 Figure 18: The model of the interaction flow for moving a message to an existing or newly created tag In Figure 18 the parameter bindings are modeled explicitly: 1) the selected mail messages are associated with the input of the Delete, Archive, and Report actions; 2) the SelectedTag parameter, which corresponds to the user s choice of a tag to associate with a set of messages, is the input of the AssociateToTag action. Note that the AssociateToTag action receives the selected message set through a DataFlow (dashed arrow) coming from the MessageToolbar ViewContainer; 3) the NewTagName parameter, which corresponds to the new label entered by the user, is the input of the CreateTag action. The specification of composite action flows is not allowed but the internal functioning of an action could be specified with an orchestration model (e.g, a UML activity diagram, a SOAML specification, etc.). The access to the messages can also occur through a search functionality. An input field supports simple keyword based search; with a click, the user can also access a more powerful search input form, where he can specify several criteria to be matched, as shown in Figure 19.
15 Figure 19: The message search functionality (full search modal view container) The IFML model of the search functionality (shown in Figure 20) comprises a view component (MessageKeywordSearch) for entering a string to be matched to the mail messages and filter those to be displayed in the MessageList view component. Such an interaction flow can be represented with an event associated to the MessageKeywordSearch and a interaction flow to the MessageList view component; a parameter bindings specifies that the output parameter of the MessageKeywordSearch view component is associated with the input parameter of the MessageList view component. From the MessageKeywordSearch another event (Show search options) opens a modal view container (FullSearch), where the user can input more information to drive the search. In this latter case, the parameter binding associates each field value of the entry view component to a respective input parameter of the MessageList component. Note that after giving the input of the FullSearch two navigations occur. One for the MessageList for showing the search result and another to the Search container for passing and displaying the keyword search. The example shown in the right part of Figure 20 illustrates how extending the basic IFML view components with domain specific view and business logic can make the model more self-descriptive. For instance, one could define a view component abstracting the notion of input forms for data entry (denoted by the stereotype <<Entry>>), composed of a set of typed fields (e.g., denoted as nested view components of type <<SimpleField>>); an <<Entry>> component could expose as default parameters, the values of the contained fields. The parameter binding would then couple each input field with the respective parameters of the ConditionalExpression expression of the dynamic list component (as shown in the right part of Figure 20). Note that the <<List>> view component is associated with multiple ConditionalExpression expressions, which are used to compute the component when different navigation events occur. Which expression has to be evaluated is dictated by the parameter binding associated with the interaction flows of the event triggering the computation.
16 Figure 20: The model of the message search functionality (top). The same model refined with the use of the extended view components <<Entry>> and <<List>> (bottom) The selection of a message from the MessageList view component causes the MessageDetails view component to be displayed. Such a component permits the user to access one specific message at a time. This corresponds to the XOR (MessageManagement and MessageReader) nesting of view components shown in Figure 21.
17 Figure 21: The MessageList and the MessageReader view components are shown in alternative The example continues with the model of the message composer functionality. This can be activated in two ways: 1) from any view containers inside the Messages top view container as denoted by the landmark icon of the MessageWriter view component; 2) from the MessageDetails view component, by activating the Reply, ReplyToAll, or Forward command, as denoted by the three event and interaction flows from the MessageReader view component (shown in Figure 22).
18 Figure 22: The different ways to access the MessageWriter view component The link ReplyToAll is active only when the message displayed in the MessageDetails view component is associated with more than one recipient. This can be expressed as a activation expression associated with the ReplyToAll event (see Figure 22). The MessageWriter view component has an internal structure, shown in Figure 23. Figure 23: The internal structure of the MessageWriter view component The view component permits the user to edit a new message, reply to an existing message (to the sender only or to all) and to forward an existing message. The view component can be represented as a form composed of different fields: To, Cc, Bcc, Subject, Body, and Attachment.
19 Figure 24: The IFML model of the internal structure of the MessageWriter view component, with the names of the event displayed for clarity Note that some form fields can be automatically filled with content (e.g., the To field is automatically set to the mail address of the sender when the ReplyTo event is raised). This is modeled by considering that each <<SimpleField>> component of a <<Entry>> component is associated to an implicit input parameter that denotes the value of the field. In addition to the form fields view component parts, the MessageWriter view component has an explicit parameter (State), which denotes four different edit configurations: 1) when the user is editing a new message, 2) replying to the sender of an existing message, 3) replying to the sender of an existing message and to all recipients in copy, or 4) forwarding an existing message. These edit configuration differ in the subset of fields that are automatically filled-in and in the commands that are enabled: for example Figure 23 shows the edit configuration when the user is replying to the sender of an existing message and to all recipients in copy. The MessageWriter view component is associated with three events (Reply, ReplyToAll, Forward) for switching from one of the ReplyTo, ReplyToAll, and Forward editing configurations to the other two
20 ones. For example, Figure 24 shows that the the event ReplyToAll is active only when the State parameter has the value Reply or Forward and that its effect is to assign a value to the Subject, To, Cc and Body field, and set the State parameter to the value ReplyToAll. Another example of conditional event is the EditSubject one: the event for editing the subject field is available only when the State parameter is ReplyToAll or Reply. The model refinement of the MessageWriter view component can go on, by zooming-in inside the Body field. The Body field can be refined by a nested component, which supports client-side business logic like the rich formatting and the spell checking of the text. Figure 25: The rich text editing toolbar in the Body input field of the MessageWriter view component Figure 25 shows the rich text editing toolbar in the Body input field of the MessageWriter view component, which appears when the user clicks on the RichFormatting link shown in Figure 23. A number of editing commands apply to the text, which rewrite the content of the view component at the client side. Similarly, the CheckSpelling command triggers a client-side action that highlights in red the misspelled words. Figure 26: The rich text editing toolbar in the Body input field of the MessageWriter view component Figure 26 shows the IFML model of the rich text editor field. An event corresponding to the RichFormatting interaction flow permits the user to access the Rich Text Toolbar view container, which comprises a number of commands for applying formatting to the text; for brevity, we summarize these commands as the invocation of the ApplyFormat Action, which is shown with the [ClientSide] icon to denote that it actuates at the client side. Similarly, an event permits the user to trigger the SpellCheck
21 Action, which is also client-side. Finally, from the RichText Toolbar view container an event (the PlainText link visible in Figure 25) permits one to remove the formatting and go back to the plain text mode; before firing the action, tough, an alert modal view container is presented where the user can confirm or discard the format removal action. Discarding the action leads one back to the Body component and to the Rich Text Toolbar.
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Microsoft Outlook 2010 Prepared by Computing Services at the Eastman School of Music July 2010 Contents Microsoft Office Interface... 4 File Ribbon Tab... 5 Microsoft Office Quick Access Toolbar... 6 Appearance
Email Archiving Service Finding Your Own Messages Guide This guide is for end-users. It explains how to search for your own messages within the email archive using Outlook and Outlook Web Access (OWA).
QUICK TRAINING www.nordic-it.com - All rights reserved INDEX 1: WORK AREA 03 2: MAIL OPERATIONS 05 2.1. Compose e-mail 05 2.2. Reply 06 2.3. Forward 07 SHORT-KEYS F-keys F2 Create new e-mail Alt + F2 Add
The Zimbra Web Client (Advanced version) includes a number of enhancements.. Mail A user no longer has to click on the right and left arrow to navigate through email, instead the user can scroll through