Benefits and Disability Management 2015.

Transcription

1 CONFERENCE AGENDA OCTOBER 20 21, 2015 TORONTO FROM RESEARCH TO ACTION Benefits and Disability Management Ann Dowsett Johnston Expert on Public Policy & Addiction, Author of Drink: The Intimate Relationship Between Women and Alcohol Michael Biskey President Express Scripts Canada Greg Caines Partner Morneau Shepell Colleen Hutchings Director Organizational Health, Group Benefits, Sun Life Financial Canada #CBoCBenefits

2 Are your benefits working as hard as they can for your organization? With benefits costs rising, an aging population, new breakthroughs in specialty medications and the constant need to manage costs, accurate information on which to base your benefits and disability management decisions is essential. This event is your source for that information. Do You Have What You Need to Make Informed Decisions About Your Approaches to Benefits and Disability Management? Employers are facing significant challenges and having to make complex decisions as they develop their benefit and disability management programs to meet changing demands and new realities. Whether you are in charge of HR, wellness and occupational health, benefits or total compensation, Benefits and Disability Management 2015: From Research to Action will provide you up-to-date information and practical insights on which to base your decisions in important areas relating to your workplace practices. Explore the Latest in Benefits and Disability Management Increase your ability to measure the impact of your organization s initiatives and discuss how to use data to improve your benefits program. How do you know you re targeting the most important issues, and for the greatest potential benefit? How do you gauge the impact your efforts? Explore top absence and disability management issues, including mental health and substance abuse. Learn from the experiences of other employers, and individuals that have transitioned back into the workplace.

3 Gain New Insights and Hear Practical Advice on How to Improve Your Current Practices Join your colleagues at this event and: Be the first in Canada to hear latest benchmarking data on benefits and listen to employers as they discuss their practices. Hear the latest from the Board s study on the return-oninvestment of speciality medications and hear from an industry leader about the some of the critical issues facing individuals who require these medications, their families and their employers. Get an update on the latest facts on absenteeism and its cost to organizations. Learn about complex relationship between mental health and addiction disorders. Listen to a leading author and executive as she discusses the issues and challenges she has faced in overcoming her addiction to alcohol and her thoughts on what employers ought to do better to deal with these issues in the workplace. Discuss the role of stigma as a barrier to action in individual and workplace practices. Hear from best-in-class employers about how they manage the critical issues around mental health issues and substance abuse. Learn From the Experiences of Best Practice HR Leaders and Topnotch Experts This interactive conference features critical new research findings, panel discussions, and case studies on the issues and concerns of organizations today. Hear the perspectives of thought leaders and practitioners from topnotch organizations, including: Accompass Business Development Bank of Canada Canada Post Corporation Canadian National Railway Company Compass Group Canada Dalhousie University Emera Express Scripts Johnson Inc. Morneau Shepell PepsiCo Sun Life Financial The Conference Board of Canada

4 Agenda DAY 1 / Tuesday, October 20, 2015 AT A GLANCE 8:15 a.m. Registration and Continental Breakfast 8:45 a.m. Welcome and Conference Overview 9:00 a.m. Plenary Session 1 9:45 a.m. Plenary Session 2 10:45 a.m. Networking and Tri Fit Energizer Break 11:15 a.m. Plenary Session 3 12:00 p.m. Luncheon and Presentation 1:30 p.m. Plenary Session 4 2:15 p.m. Plenary Session 5 3:00 p.m. Refreshment Break 3:15 p.m. Plenary Session 6 4:00 p.m. Closing Remarks from the Chair 4:15 p.m. Networking Reception 8:15 a.m. Registration and Continental Breakfast 8:45 a.m. Welcome and Conference Overview Conference Chair: Judith L. MacBride-King, Past Director, Health and Safety Leadership Centre, and Executive Program Director, The Conference Board of Canada 9:00 a.m. Plenary Session 1 NEW RESEARCH! Benefits Benchmarking 2015 Nicole A. Stewart, Senior Research Associate, Leadership and Human Resources Research, The Conference Board of Canada As benefits costs continue to rise, many employers are rethinking their benefits strategies and cost control measures. The Conference Board s periodic benefits trends survey provides essential information to help you direct and refine you benefits plan. Nicole Stewart, the study s author, will present the benefits benchmarking report publicly for the first time at this event. The findings are based on a survey of hundreds of Canadian employers, and offer a wealth of real-world data and experience. Its insights will include: benefit plans priorities costing and funding of plans trends in plan design coverage for current employees and retirees strategies organizations are using around drug plan management Be among the first in Canada to hear the results, and discuss how you can use this information to benchmark your benefits programs, strategies, and costs. 4

5 DAY 1 / Tuesday, October 20, :45 a.m. Plenary Session 2 From Research to Action: Employers Panel on Benefits Moderator: Denise Balch, Business Development Manager and Senior Consultant, Johnson Inc. Panellists: Brenda M. Brown, Senior Vice-President, Human Resources, Compass Group Canada Eric Lacroix, Director, Total Rewards and Performance, Business Development Bank of Canada Louis Lagacé, Senior Director, Compensation and Benefits Services, Canadian National Railway Company A panel of leading employers will comment on the benchmarking research results, and discuss their benefits philosophy and approach. Do they see any surprises in the research? What issues are they facing, and what are some trends that they are anticipating? 10:45 a.m. Networking and Tri Fit Energizer Break Take the opportunity to get energized with a fitness break offered by Tri Fit. Then join us in the networking area for a health check-up, courtesy of Centric Health. It s fun, informative and good for your health! 11:15 a.m. Plenary Session 3 More NEW RESEARCH! The Value of Specialty Medications: An Employer s Perspective Louise Chénier, Manager, Workplace Health and Wellness Research, The Conference Board of Canada Suzanne Lepage, Private Health Plan Strategist, Suzanne Lepage Consulting Inc. Employers have many difficult benefits plan choices, particularly as they relate to specialty medications. While the high costs of such medications are known, there s little information on the benefits these medications may bring employees and their employers. To address this knowledge gap, in 2014 the Conference Board launched an in-depth study on the return on investment of specialty medications. The Board s study assessed specialty medications in 5

6 DAY 1 / Tuesday, October 20, 2015 the treatment of some common diseases, including rheumatoid arthritis and multiple sclerosis. Two of the study s authors will present the results, and discuss the implications for employers, governments, and plan providers. 12:00 p.m. Luncheon and Presentation Is the Sky Falling? Sarah J. Beech, President, Accompass Organizational cultures have changed dramatically in recent years. The compensation and benefits packages that companies offer today are also evolving faster than ever, as technology, medicine, and employee expectations change. With increasing health care costs, and new, high-cost specialty drug launches becoming routine, plan sponsors are left wondering what s next, and how can anyone possibly stay ahead of the changes? Is the sky falling? Sarah Beech will take you on a journey looking back on how the industry has shown innovation, holistic vision, and proactive and forward thinking - all of which have helped to keep group plans relevant and sustainable in the face of external challenges. 1:30 p.m. Plenary Session 4 High-Cost Medications, High-Cost Patients: Looking Beyond the Numbers Michael G. Biskey, President, Express Scripts Canada Building on the morning s discussion, Michael Biskey will offer his perspective on several issues, including the impact of high-cost drugs on an employer s ability to offer comprehensive drug benefits to employees. Michael s insights come from proprietary research, and his company s experience providing pharmacy services to millions of patients. Michael will share real life stories and hone in on how these lifesustaining drugs and innovative solutions are affecting the lives of individuals, lowering costs, and improving health outcomes. He will also explore how you can manage costs, while promoting employee health and well-being. What are the decision points for employers, 6

7 DAY 1 / Tuesday, October 20, 2015 and what do you need to make informed choices for your employees and your organization? 2:15 p.m. Plenary Session 5 The Health-Engagement-Productivity Links for Optimizing Benefits Investments Greg Caines, Partner, Morneau Shepell Ltd. Dr. Bill Howatt, Chief Research and Development Officer, Workforce Productivity, Morneau Shepell Ltd. Senior leaders are becoming more aware of the importance of health and wellness, and the links between employee health, engagement, productivity, and the bottom line. This is music to the ears of HR professionals who have championed employee wellness for years. In an era where measurable results matter, how can HR highlight the health-engagement-productivity links? What are leading employers doing to measure the results of their workplace interventions and ensure they re making a difference? This interactive session will examine behavioural data to predict health outcomes, and the physical, psychological, work, and life factors that affect productivity. Learn about the cost of doing nothing, and the impact of mental health and presenteeism on organizations. With the right data and yardsticks, HR can shift measurement from lagging indicators to leading indicators of workplace health and engagement. This enables employers to improve outcomes and fine tune health and wellness investments, and ultimately gain business and productivity improvements. 3:00 p.m. Refreshment Break Join us in the networking area for a health check-up, courtesy of Centric Health. 3:15 p.m. Plenary Session 6 New and Better Measures for Dalhousie University Janice MacInnis, Manager, Organizational Health and Acting Director, Employee and Organizational Development, Dalhousie University 7

8 DAY 1 / Tuesday, October 20, 2015 Like most employers, universities have growing concerns about mental health, increased frequency of chronic disease, an aging workforce, and the high cost of biologics. And, like many, they use a wide array of surveys, and benefits and wellness programs to understand and improve the health and engagement of their faculty and staff. Janice MacInnis will provide insights into Dalhousie s progressive decision to revisit their approach to health and engagement, including how they: moved beyond traditional engagement survey tools and disparate employee health data, to provide better insights into the healthengagement-productivity continuum use evidence-based metrics on stress, coping, health, and productivity/engagement to inform strategic HR direction and improve program outcomes are planning a new platform for a shared accountability model between the employer and employee, focused on what each can do for mental and physical health, management effectiveness, and a respectful workplace Dalhousie has entered into a new conversation with its faculty and staff that s expected to positively impact workforce health and engagement, and enhance their organizational culture. 4:00 p.m. Closing Remarks from the Chair Conference Chair: Judith L. MacBride-King, Past Director, Health and Safety Leadership Centre, and Executive Program Director, The Conference Board of Canada 4:15 p.m. Networking Reception Share your ideas and insights on the day s sessions, as you connect with your fellow delegates and the experts. 8

9 Agenda DAY 2 / Wednesday, October 21, 2015 AT A GLANCE 7:30 a.m. Continental Breakfast 8:00 a.m. Opening Remarks from the Chair 8:15 a.m. Plenary Session 7 9:15 a.m. Plenary Session 8 10:00 a.m. Networking and Tri Fit Energizer Break 10:15 a.m. Plenary Session 9 11:15 a.m. Plenary Session 10 12:15 p.m. Closing Remarks from the Chair 12:30 p.m. Conference Adjourns 7:30 a.m. Continental Breakfast 8:00 a.m. Opening Remarks from the Chair Conference Chair: Judith L. MacBride-King, Past Director, Health and Safety Leadership, Centre, and Executive Program Director, The Conference Board of Canada 8:15 a.m. Plenary Session 7 Stigma and Alcohol: Implications for the Workplace Ann Dowsett Johnston, Expert on Public Policy & Addiction, and Author of Drink: The Intimate Relationship Between Women and Alcohol In our society, would you rather be known as an alcoholic or a person who suffers from depression? This was the question Ann Dowsett Johnston posed to dozens of women. Not one woman chose alcoholic. Why? The stigma was too overwhelming. For 20 years, scientists have known that alcohol addiction is a chronic, relapsing brain disease. While there has been strong national leadership around stigma and mental health, the voices on addiction have been silent. Ann s page on the National Speakers Bureau Web site Based on her own experiences, Ann will explore the issues related to alcoholism, and recommend how to create workplace policies and practices to deal with this important health and productivity challenge. 9

10 DAY 2 / Wednesday, October 21, :15 a.m. Plenary Session 8 Mental Health and Addiction Disorders: Navigating Dual Diagnosis Disabilities in the Workplace Colleen J. Hutchings,Director, Organizational Health, Group Benefits, Sun Life Financial Canada Hear from one of the industry leaders, Colleen Hutchings, as she provides an update on absence statistics and related costs, and discusses the complex relationship between mental health and addiction disorders. In her presentation, Colleen will drill down on the challenges of mental health and addiction faced by employers and providers in managing disability issues as they relate to: stigma, maintaining employment, access to treatment, and managing workplace issues when two complex conditions are present. Colleen will present compelling data and information on the issues, and she will suggest practical solutions and best practices. 10:00 a.m. Networking and Tri Fit Energizer Break Get energized with the fitness break from Tri Fit and, if you haven t already, take advantage of the health check-up, courtesy of Centric Health. 10:15 a.m. Plenary Session 9 Case Studies: Workplace Mental Health and Substance Abuse Leanne Dixon, Manager, Health and Wellness, Emera Energy Patricia Vincent, General Manager, Total Compensation, Wellness and Disability Management, Canada Post Corporation Two leading employers will share what they re doing to support individuals dealing with substance abuse and mental health issues. Part A Comprehensive Drug and Alcohol Program in Action at Emera Much attention has been paid to the alarming substance abuse trends in the workforce. Less attention has been dedicated to comprehensive programs to manage these issues. Alcohol and drug abuse and addiction are sensitive topics people prefer to avoid. Leanne Dixon will discuss how Emera has approached these challenges head on. 10

11 Wednesday, October 21, 2015 In an overview of Emera s initiatives, Leanne will discuss the lessons learned, including: operational challenges dealing with multiple stakeholders working with third party vendors Leanne will also share how the company manages the return to work for employees with substance abuse issues. Part B Engaging Middle Managers in Mental Wellness at Canada Post Mental health issues are a major cause of short and long-term absences, but organizations often struggle with providing effective support. Progressive employers know that, if they can help employees deal with their mental health issues, everyone wins. In working to align with the National Standard of Canada for Psychological Health and Safety in the Workplace, Canada Post has seen encouraging results. Patricia Vincent will share the organization s experience in influencing across the business, and in engaging middle managers in its workplace mental health initiative. 11:15 a.m. Plenary Session 10 Case Study: From Absence Management to an Integrated Approach to Employee Health at PepsiCo Paula Allen, Vice-President, Research and Integrative Solutions, Morneau Shepell Ltd. Anastassia Melvaer, Director, Total Rewards, PepsiCo Talent sustainability, including a focus on ensuring employees health and safety, is part of PepsiCo Canada s promise of performance with purpose. Paula Allen and Anastassia Melvaer will outline how PepsiCo moved from absence management to a broader focus on health and wellness in This included harmonizing the administration of all employee leaves, such as short-term and long-term disability, Workers Compensation, parental, jury duty, bereavement, and personal leaves. Learn about the underlying objectives of the company s change process, the steps taken, challenges faced, and lessons learned along the way. Find out about the core principles that enabled the program s success, the metrics used to measure that success, and the impressive results realized since implementation last year. 11

12 DAY 2 / Wednesday, October 21, :15 p.m. Closing Remarks from the Chair Conference Chair: Judith L. MacBride-King, Past Director, Health and Safety Leadership Centre, and Executive Program Director, The Conference Board of Canada 12:30 p.m. Conference Adjourns 12

13 Registration REGISTER NOW! or Register now and save! Fees Before Aug 20, 2015 Before Sep 21, 2015 After Sep 21, 2015 Individual $1,655 $1,755 $1,855 Team of 2 $2,895 $3,070 $3,245 Team of 4 (4th person comes for free) $4,965 $5,265 $5,565 Your registration in this event includes the sessions, continental breakfasts, breaks, and luncheon. TO REGISTER Online Fax PDF form to Phone or All registrations will be confirmed. Program subject to change. Events are HST exempt. Please see for our cancellation policy. HOTEL AND FORUM VENUE The Old Mill Inn 21 Old Mill Rd Toronto ON M8X 1G Conference fees don t include accommodations. Please contact the hotel directly for reservations, and mention The Conference Board of Canada to receive the preferred rate of $185.00, available until September 20, Note: Reservations must be cancelled 72 hours in advance without penalty. SPECIAL OFFERS 4-for-the-price-of-3 team offer! Visit or call to find out more. Network Members save on registration! Members of The Conference Board of Canada executive networks save 50% off registration for all upcoming conferences! For details, contact ext. 236 or conferencemarketing@conferenceboard.ca. Earn Directors College Continuing Professional Development (CPD) Hours! Conference Board of Canada conferences contribute to Continuing Professional Development (CPD) hours for Directors College, Chartered Directors. For more information on CPD requirements and criteria visit The Conference Board s Privacy Policy By registering for this event, you are giving us consent to use information you provided to help us inform you about additional Conference Board products and services. To view our Privacy Policy, visit If you wish to withdraw your consent to our use of your infor mation, contact us at contactprivacy@conferenceboard.ca or

14 Registration Form Benefits and Disability Management 2015: From Research to Action OCTOBER 20 21, 2015 TORONTO 4-for-the-price-of-3 team offer available See for details. YES! Please register the following delegate for this event Name Title Organization Tel. Fax Mailing Address City Province Postal Code Your registration in this event includes the sessions, continental breakfasts, breaks, luncheon, and a link to speaker presentations. Fees Before Aug 20, 2015 Before Sep 21, 2015 After Sep 21, 2015 Conference $1,655 $1,755 $1,855 Please confirm attendance at event functions: Networking Luncheon Payment method: (all fees are due by the event date) Credit card (we will you a link to our secure system for payment) Cheque (payable to The Conference Board of Canada ) The Conference Board of Canada 255 Smyth Road, Ottawa ON K1H 8M7 All registrations will be confirmed. Program subject to change. Events are HST exempt. Please see for our cancellation policy. this form to: registrar@conferenceboard.ca, or fax to: Fax this form to:

15 Sponsors We d like to thank our generous sponsors for their contribution to this event. SPECIAL CONTRIBUTORS MARKETING PARTNERS Connect with your top prospects! Sponsor this event, and collaborate with senior executives, practitioners, and thought leaders. Connect your brand with the solutions, and position your organization as a leader in its field. To learn more about sponsor benefits, contact Rhonda Bradbury at or bradbury@conferenceboard.ca.

16 Insights. Understanding. Impact. 255 Smyth Road, Ottawa ON K1H 8M7 Canada Tel Fax Inquiries conferenceboard.ca