1 April 16, 2014 Central Washington University Human Resources Office ATT: James Gaudino, President Bouillon Hall, Room 140/205 Ellensburg, WA RE: Employment Application Chief Human Resources Officer Please accept this application for the Chief Human Resources Officer position currently posted on the website. I am confident that my background in Human Resource Management in K-12 and postsecondary education, advanced degree and professional certifications will enable me to make an immediate and effective contribution to your organization. I have worked in both post-secondary education and in the K-12 educational system. I have over seventeen years of progressive Human Resource management experience in an educational setting and over 13 years experience in labor relations having served both as a team member and lead negotiator. As the Director of Employee Services and Labor Relations at the Highline School District, I am primarily responsible for the development and implantation of human resource policies and procedures, directing and training staff in best practices, management of HRIS systems, administration of collective bargaining agreement and personnel records retention. I work collaboratively with staff, administrators and labor representatives to resolve personnel issues quickly and equitably. My other areas of expertise include: Recruiting: The development and implementation of recruiting goals and strategies; implementation and training for Ventures in Excellence Teacher Selection Interview; bridging the gap between educational institutions and administrators to recruit and retain a highly qualified certified staff; development and marketing of grow your own classified to teacher s program; development of relationships with local communities, colleges and universities to fullfill projected openings. Retention: Monitoring and evaluating employee exit interviews to identify and address retention issues; conducting turnover analysis for future projections; facilitating and supporting the district s National Teacher Certification Program, mentor teacher college and tuition assistance program for teachers seeking additional endorsements; developing relationships with local colleges and university in developing strong partnerships that support and strengthen our professional development programs for all staff; and supporting the placement of student teachers/internships within the district to fill projected openings. Employment Services: Primary point of contact for all aspects of employment services to include hiring, new hire orientations, staff (FTE) to budget allocations, internal transfers, reductions in force, salary placement, highly qualified assignment and utilization; S-275 state compliance
2 reporting/audits, employment investigations, terminations, disciplinary action; employee benefits; care benefits administration; ADA accommodations; and leave administration. Records Retention and Disposition: Responsible for the retention, disposition and archiving of public records in accordance with RCW in addition to the receipt and response to public information requests. I believe strongly in participative management and I work diligently with team members to streamline processes and procedures to increase operational efficiency and facilitate system enhancements. I work effectively with diverse work groups at all levels of organization and have participated on several district-wide committees to include the Information Technology Committee, Benefits Committee, and Classification Committee. I currently serve on the Central Washington/Highline Community College Program Advisory Committee and as district representative and Chair for the South Puget Sound Worker s Compensation Trust with the local Educational Service District (ESD). I am the Past- President and a current member of the local South Puget Sound Chapter of SHRM (SPS SHRM). Provided an opportunity, I would like to share additional information on my background knowledge and experiences as it relates to this position. If you need additional information regarding this application, or would like to contact me regarding this application, please contact me at (253) Sincerely, Kimberly A. O Neil
3 Kimberly A. O Neil, MHR/SPHR/SHRP th Ct SW Federal Way, WA (H) Highline Public Schools, WA (11/2006 Present) Mr. Don Waring, Chief Talent Officer Interim-Executive Director Human Resources (1/2013 7/31/2013): Member of the superintendent s senior leadership team and strategic partner in evaluating and implementing systems, policies and procedures that integrate and align the districts mission and goals to increase student outcomes. Primary lead for classified contract negotiations and employee labor relations, responsible for establishing effective, collaborative working relationships with unions, employees and administrators to ensure that district policies, procedures and practices protect the rights of employees while preserving management rights and the districts need to serve our students, families and the community. Investigate and respond to Equal Employment Opportunity Commission (EEOC) employment complaints and evaluate employment policies and procedures to ensure fair and equitable practices. Develop and implement effective employment policies and procedures consistent with affirmative action goals. Provide guidance and assistance with staff evaluations, plans of improvement for performance deficiencies and professional development. Administer and interpret collective bargaining agreements, conduct employee investigations and respond to employee complaints and grievances. Provide guidance and direction on contract interpretation and procedures for progressive discipline, grievances, arbitration hearings and unfair labor practices. Develop and implement strategic recruitment and retention goals to include conducting outreach and developing partnerships with Community and Technical Colleges and Universities. Director Human Resources & Labor Relations (11/2006-present): As a member of the superintendent s senior leadership team, oversee the recruitment, retention, employment and staff development programs for over 3,200 classified and certificated employees. Provide counsel to administrators, staff, applicants and the public concerning personnel policies and procedures, staff evaluation, plans of improvement and disciplinary actions. Maintain working knowledge of human resources best practices and ensure compliance with applicable laws and regulations. Develop and maintain HR policies and procedures, salary administration, classification systems and related personnel functions. Develop effective employee relations and interpret and administer collective bargaining agreements to ensure compliance. Work collaboratively with administrators and union representatives to resolve employee concerns quickly. Investigate and respond to grievances, arbitration hearings, EEOC complaints and sexual harassment while ensuring fair and equal employment opportunities for all applicants through the development and administration of sound, consistent personnel policies and procedures. Manage staffing budget allocations and personnel assignments based on student enrollment, program offerings and financial resources. Ensure district compliance with district, state and federal reporting requirements and records management. Develop and evaluate short and long term projections based on Board policy, strategic goals and overall mission. Provide guidance and training to administrator for staff evaluations, disciplinary actions and plans of improvement for substandard performance. Conduct outreach and develop strategic partnerships with Community and Technical Colleges and Universities for the recruitment and retention of highly qualified personnel for projected shortfalls. Facilitate student internships and oversee the substitute certifications and training. Oversee new hire orientations, leave compliance/ada, Workers Compensation programs and benefit administration. Member of the Washington School Personnel Association (WSPA), Past-President of the South Puget Sound Chapter of SHRM, and current Chair of the Puget Sound Educations Service District Unemployment Trust. Clover Park School District, WA (12/99 11/2006) Mr. Don Waring, Director Human Resources Manager, Employee Services/Recruitment &Retention. Oversee the recruitment, retention, employment
4 and staff development programs for over 1800 employees. Utilize trend analysis and affirmative action data to project staffing needs and future recruitment initiatives. Create and maintain partnerships with Colleges and Universities for the recruitment, retention and professional development of highly qualified staff. Market Clover Park School District at recruitment fairs and college/university placement offices to recruit and place student teachers to develop pool for projected openings. Conduct annual new hire welcome reception and coordinate special guest speakers from the local business community, school board and universities. Conduct and evaluate employee exit interviews to assist with the evaluation of recruitment and retention programs, employee satisfaction, and the effectiveness of current practices. Provide administrators with guidance and assistance in conducting employment screenings, background checks and making hire decisions. Conduct investigations, counsel administrators on disciplinary actions and make recommendations for terminations. Oversee and provide assistance in processing H1B applications for hard to fill, unique positions. Supervise four staffing specialists and oversee the maintenance and administration of the district s HRIS system. Member Information Technology Committee and HR/PR lead for the evaluation and implementation. Manager, Compensation and Benefits. Oversee benefit programs and direct benefits broker in negotiating medical, dental, vision, long and short-term disability, life insurance and annuities. Counsel employees on Washington State Retirement plans and annuity options. Chair Benefits Committee and maintain liaisons between district employees, unions, committee members, health insurance representatives and brokers. Provide training on maintenance of HRIS system and manage all state and federal compliance reporting. Conduct and analyze benefit and salary surveys and participate on management team during contract negotiations. Oversee Family Leave programs, ADA accommodations, Workers Compensation programs and classification systems. Attend job fairs, conduct initial employment and background screenings and administer employment testing. Human Resources Analyst/HRIS Manager. Manage and provide staff training on HRIS systems and supplemental applications. Monitor compliance with state and federal reporting requirements, provide data analysis in support contract negotiations, and ensure staff compliance with board personnel policies and procedures. Analyze and evaluate departmental trends and processes to facilitate departmental planning and streamline processes to increase efficiencies and reduce costs. Compile personnel budget reports, facilitate and respond to state audits, submit reports for state funding and reallocate personnel to maximize personnel funding. Manage employee leave and return to work programs, coordinate Workers Comp L&I claims, and ensure compliance with COBRA, FLMA, ADA, and the Family Leave program. Conduct discrete investigations into sexual harassment and discrimination complaints and provide summary report of findings. Collect affirmative action data, identify shortfalls and establish affirmative action goals for five-year affirmative action plan. Work with administrators and staff to develop and evaluate job descriptions, screen applicant files for minimum qualifications, conduct background checks and make employment offers. Conduct new hire orientations and provide training on sexual harassment, Blood borne Pathogens, the Right to Know, OSHA and employee complaint procedures. Higher Education Coordinating Board (11/98 12/99 budget cuts) Ms. Battey, Director* Program Associate. Evaluations education and training programs for the Department of Veterans Affairs (DVA) in accordance with applicable federal and state laws, regulations and policies. Review applications for initial and continued approval of college, On-The-Job, Apprenticeship and flight training programs. Conduct audits and provide technical assistance and training to institutions administering VA programs to ensure compliance with federal, DVA and SAA regulations and policies. Prepare written correspondence of audit findings and aid organizations in the development of new programs or program revisions. Participate in quarterly workshops with VA Coordinators, employers, and the Department of Labor and Industry Apprenticeship Counsel Committee to promote the SAA s role in the community, business and industry. Compile data for the annual program evaluation and plan of operations to assist organization in budgeting and the review of organizational goals and objectives in compliance with federal contract requirements. Conduct outreach and market VA programs to State Employment Offices, public and private employers, service veterans and transitional assistance offices to promote the utilization of veterans educational benefits.
5 Chapman University, Fort Lewis, WA (1/97 to11/98) Mr. Maine, HR Coordinator* Office Manager. Manage site facilities and programs, support Academic Center Director and faculty, and maintain liaisons between students, university departments and Education Services Officer. Maintain confidential files and system database, monitor the receipt of funds and generate financial reports, and oversee military and employer tuition assistance programs. Market and promote university program and student internships at military welcome receptions, job fairs and small business expositions. Aid in the development and implementation of student internships and connect employer and students to meet business needs and course objectives. Counsel students on academic program requirements, financial aid, internship opportunities and potential job openings. Electronically transfer enrollment certifications, federal student financial aid applications and fund disbursements. Administer end of course evaluations and student satisfaction surveys. Provided guidance and support to mitigated student, faculty and scheduling conflicts. Conduct weekly newcomers orientation briefings to an audience of 20 to 30 people and new student orientations on university policies and procedures, FERPA and financial aid programs. Designed and implemented a new student orientation program to communicate vital policies, procedures, and student conduct guidelines to reduce conflicts and overtime requirements. University of Maryland, Japan (11/94 to 12/96) Dr. Davis, Director* University of Maryland Field Representative/Staff Accountant. Manage satellite site operations, design and distribute marketing materials and assess the quality of student services through satisfaction surveys. Conduct new employee training on university policies and procedures and compliance with DOD and Educational Service s Memorandum of Understanding. Attend monthly staff meetings and facilitate communications and feedback between Center Director and Education Services Officer on policy and procedure changes. Maintain student databases and generate fiscal reports, tuition assistance billing invoices. Assist students with financial aid applications and tuition reimbursements. Managed petty cash, staff expenditure accounts and over $300,000 in accounts receivable. Provided assistance with student enrollment for military personnel, dependents and local nationals ensuring proper authorization and documentation. Administer and score entrance proficiency exams and issue referrals to international students and students with deficiencies. United States Air Force - United States, Europe, Asia (6/84 to 11/94) Various Supervisors * Supervisor, Fiscal Support Administration. Manage general fund in excess of $200,000 and an equipment inventory in excess of $2.5 million. Compile and maintain fiscal reports and projected inventory levels and submit status and deficiency reports to higher headquarters. Administer and ensure federal contract compliance in accordance with Department of Defense directives and quality assurance regulations. Coordinate transportation for essential personnel, equipment and supplies to several overseas locations while mitigating the impact of anticipated shortfalls. Requisition unit supplies and equipment, dispose of hazardous materials in compliance with federal, state and local environmental laws and regulations, and develop budget and inventory projections. Supervisor, Training and Development. Communicate policies and procedures to unit personnel while ensuring compliance with mandatory training requirements. Manage personnel database to track annual and re-occurring training requirements for 68 personnel and provide required trainings. Schedule and conduct personnel orientations and new hire training and evaluate personnel strengths and deficiencies to ensure personnel readiness. Supervise and monitor personnel in up-grade training, administer career development courses and conduct on-the-job performance evaluations. Conduct random, monthly review of personnel training records, document training gap deficiencies or non-compliance issues and recommend corrective action to supervisors and management. Design and implement rotational job training programs to expand knowledge, skills and abilities to increase organizational efficiency while expanding the utilization of existing resources. Conduct quarterly safety briefings and random checks on equipment and personnel and compiled reports with recommended corrective action. Supervisor, Quality Control. Monitor and ensure compliance with DOD, federal and state laws and
6 regulations to ensure quality control and contract compliance. Manage quality control database and schedule of spot inspections and test frequencies. Red tag hazardous equipment, materials and products that fail quality control inspections and assign RISK assessment codes in compliance with the Base Safety Office regulations and OSHA requirements. Ensure staff compliance with safety and health regulations, policies and procedures. Monitor publications for changes and communicate procedural changes to staff and management. Supervise journey level quality control specialist and trainees in rotational, up-grade training. Supervisor, Fuels Distribution Center. Manage site operations and supervise 15 personnel. Provide training on facilities, equipment and standard operating procedures. Conduct annual performance evaluations and counsel individuals on performance standards and organizational objectives. Evaluate personnel and site training requirements, conduct required trainings and maintain personnel training files. Coordinate personnel work schedules and vacations to meet individual needs while minimizing the impact on organizational effectiveness. Develop, review and revise operational checklists and procedures as needed. Evaluate in-flight and ground safety mishaps in coordination with flight and ground safety personnel and aid in the classification, recovery and reporting of safety concerns. Technician, Fuels Accounting and Administration. Monitor federal contract compliance, submit requisitions and process bills of lading. Maintain and review inventory control logs and investigate inventory discrepancies. Safeguard confidential files, conduct annual audits on account documents and submit quarterly inventory status reports to headquarters. Technician, Fuels Storage and Distribution. Coordinate the receipt, issue and transfer hazardous materials as directed. Verify billing data and review transfer documents for accuracy. Maintain facilities and operational equipment in good working order. Monitor inventory control levels and submit inventory status reports and projections. Inspect cargo shipments, verify shipping documents and ensure contract compliance for deliverables. Education and Training School Human Resource Professional (SHRP) Sept 2009 Senior Professional in Human Resources (SPHR) June 1999 MS Human Resource Management, Chapman University May 1998 BS Business Management, University of Maryland May 1996 AA Logistics, Community College of the Air Force June 1994 Professional workshops: Leadership; Retirement Planning; Managing FMLA, ADA, Family Leave, and Workers Compensation; Reasonable Suspicion; Project Management; Conducting Investigations; National Labor Relations Academy; Controlling Healthcare Costs; National Training Institute for National Association of State Approving Agencies; Train-the-Trainer; Quality Control; Total Quality Management; Accounting. Computer Experience/Proficiency: Windows 2008 Operating System (Word, Excel, PowerPoint). WordPerfect. HRIS systems (CIMS, SOLAR, SOL, MUNIS, IFAS). Various system databases (FAST / FRMS / ACTS). Professional Memberships/Volunteer Activities Society for Human Resource Management (SHRM) Past-President (2013), President (2012), Program Director (2011), Finance Director ), Diversity Director ( ) Washington School Personnel Association (WASPA) Clover Park School District Golf Committee / Sunshine Committee Professional References Val Hughes, JD, Partner - Perkins Coie Jonathan Letcher, Principal, Hazel Valley Elementary School Robin Lamoureux, Principal, Parkside Elementary School Deborah Holcomb, Executive Director Special Services, Highline Scott Logan, Director Transportation, Highline
7 Evie Gradilla, Teamsters Business Agent/Union Stacy Hawkins, Highline Education Association (HEA)/Union Lisa Tylor, Director of Finance, City of Milton Formal Letters of Reference available upon request.