Alumni Newsletter. Message From The Director. Fall 2012 Issue 14

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1 Fall 2012 Issue 14 The Johns Hopkins Bloomberg School of Public Health Master of Health Administration/Health Finance & Management Alumni Newsletter Message From The Director Greetings Everyone, Our latest MHA class has arrived and settled in for what looks to be a pretty full academic year. This is our largest class ever and looks, at least from the initial impression, to be a wonderful cohort. We plan to keep them busy with site visits, guest speakers, book discussions, and similar activities. INSIDE OF THIS ISSUE: Message from the Director 1 Meet The New Cohort 2 New Management Course 2 Site Visit to Philadelphia 3 Alumni Survey 3 Meet Current MHA Students 4 Alumni Updates 5 What s new with you? 5 What s new this year? In addition to the Fundamentals of Management for Health Care Organizations course highlighted elsewhere in this newsletter, we ve made significant changes to the Hospital Operations course, now officially retitled Topics in Hospital Operations. While officially housed in the third term, the course will run all year and include tours through many of the departments at Bayview as well as other hospitals in the Baltimore area. Bob Marshall, Bayview s chief administrator for emergency services will be the lead faculty. As part of the course, five teams of students will examine in depth the operations of one specific area such as ancillary services and will identify the principal issue facing management in those areas. Then, working as consultants, they will present their findings and recommendations to the Bayview executive team. Our MHA Advisory Board had suggested the idea of a student consulting practice some time ago. But it wasn t until we reworked the hospital operations course that we had the right platform on which to base it. Our Class of 2014 has already had the opportunity to meet with several program alum. Charlie Reuland, 90, Chief Operating Officer, Bayview Medical Center conducted a seminar on September 25 th and Sanjay Saha 97, VP of Operations at Wake Forest Baptist Health, presented and spoke informally with our students on October 5 th. On that same afternoon, our consulting panel included the following alumni: Cesar Herrera, 05; George Karageorgiou, 06, Melissa Biber and Zach Bechtle, both from 12. During their recent field trip to Greater Baltimore Medical Center students were introduced to our GBMC alumni team which includes Colin Ward, 04; Amber Taylor, 05; Megan Priolo, 10; and Michael Finegan, 12. Please let us know whenever you are in the area. The feedback we receive from our students is that these connections are a hallmark of our program. For those of you in the area, you will all be invited to a local meet and greet on Friday, January 25 th from 5:30-8:00 pm. Please mark your calendars. We look forward to sharing more updates with you around the holidays. Cheers,

2 Fall 2012 Welcome the MHA Class of 2014! This year, the program welcomes the largest MHA class in the department s history. All 25 students gathered at the home of Eric and Ann- Michele Gundlach for its annual class Welcome Party on Monday, August 27th. Every region of the country is represented in this class and we have two international students, one from India, the other from Canada. What s most unusual, we have a native Baltimorean! With a large array of undergraduate majors, including biology, engineering, communications, IT, and women s studies, the program anticipates many interesting discussions from diverse perspectives. The Class of 2014 includes two engineers, two JDs, a nurse, a physician, a violinist, and a military officer. Thanks in no small part to social networking, the group arrived excited, professional and prepared. In future newsletters, we will profile students from the new class and we look forward to sharing their accomplishments. New Fundamentals of Management Course With the beginning of the new school year, we have rolled out a new course, Fundamentals for Management for Health Care Organizations, replacing Managing Health Services Organizations, focused on the management of U.S.- based health care organizations and the trends in the broader health care environment. The challenges facing hospitals across the United States have never been greater. Health Care Reform initiatives and the seemingly nonstop rising cost of health care are requiring hospital leaders to revisit their operating assumptions, including the imperative to reduce cost and waste, and respond to outcome-based performance expectations. In keeping pace with these increasing pressures, a primary goal in developing this course is to bring the "outside inside" and focus on the dynamic movement in the health sector Bloomberg School graduates face. The course combines exposure to the essential knowledge and skills of managing health care organizations, discussion forums in which real cases are presented and discussed as well as a management lab for practice and problem solving. Ann-Michele Gundlach and Bill Ward are core faculty and have invited a number of health care executives as guest speakers to supplement the course with their expertise. This group includes Kimberly Daniels, the Administrator of Orthopedics from Bayview Medical Center who brings a depth and breath of experience in multiple health care settings. In addition, Greater Baltimore Medical Center s President and CEO, John Chessare, MD and (our own) John Ellis, Senior Vice President, Corporate Strategy and Business Development spent a full class session on Accountable Care Organizations [ACO]. They brought this HC Reform initiative to life through their presentation of the vision, design and strategy of GBMC's ACO, one of only 154 in the country approved by the U.S. Department of Health and Human Services. We will round out the course with a Health Care Forum and discussion session featuring Charlie Reuland, Executive Vice President and COO of Bayview Medical Center and Herb Buchanan, Executive Vice President and COO of University of Maryland Medical Center who have also participated as judges in our MHA Program Case Competition. Page 2

3 Issue 14 Program Site Visit to Philadelphia In early August, Teresa conducted her first site visit of the academic year in Philadelphia where she met with 2 nd year student Alyssa Nardi and her preceptor, Debbie Bernstein, at Temple Physicians Inc., Temple University Health System s network of community-based physicians. Debbie, the Director of Quality and Compliance, is a 1990 graduate of the program. Alyssa s main project this year will be assisting in the transformation of TPI primary care offices into patient centered medical homes. She will be responsible for completing the NCQA application for PCMH recognition, under Debbie s guidance. Since the MHA program has several alumni in the Philly area, Teresa s next stop was Health Strategies and Solutions to visit George Karageorgiou, Class of Both George and his colleague, Tracy Johnson, a VP at HS&S, are scheduled to meet with the Class of 2014 later this fall. The afternoon ended with an MHA alumni get together not far from HS&S. Pictured to the right of Teresa are Min Wang, 09 and George Karageorgiou, 06; standing Alyssa, Debbie, and Katie Van Veen, 10. You can hardly tell from their smiles how hot and humid it was! MHA/Health Finance & Management Alumni Survey Thanks to all of you who completed last year s alumni survey. Although the level of participation was not as high as we had hoped, we were very impressed and interested in the 96 responses we received. One of the lessons we learned was that future surveys may be better targeted to specific classes. Those of you who were here before the School s physical make over had a different very experience from recent graduates. Additionally, the curriculum has changed significantly in the past five years. We also learned that we cannot entice you to complete a survey by offering luggage tags or flashdrives! Fortunately, we do know that many of you are always willing to get involved in the program and be a resource to our students. It was good to learn that 97% of the respondents confirmed that they benefitted or greatly benefitted from earning their MHS/MHA and that 93% would recommend our program. Your comments and suggestions are very important to us and we will be working with our student association and Upsilon Phi Delta to make our connections to you even stronger. What is clear is that many of you want to stay active with the program and receive more information from us. To that end, I ask each of you to connect with me in LinkedIn and I ll be working with our student association and UPD to make sure that we use this forum and our listserve for keeping in touch. As always, thanks. Teresa (tschwart@jhsph.edu LinkedIn address) Page 3

4 Fall 2012 Meet Current MHA Students MATTHEW DROHAN, MHA Class of 2013 Raised in Charlotte, North Carolina, Matt Drohan knew from an early age that he was bound to become a Tar Heel. Matt graduated with distinction from the University of North Carolina at Chapel Hill in 2009, earning his Bachelor of Science in Biology with a minor in Spanish. Having a scientific mind, he always considered a career in medicine a viable option, but had not yet explored the idea of tackling the business side of healthcare. Upon graduation, Matt joined a primary care practice within Novant Health as an administrative intern. His tenure at Novant sparked a passion for healthcare administration and spurred his focus on learning the front to back operations of running a primary care practice. He was introduced to a variety of healthcare initiatives culminating with his role as the practice champion for NCQA recognition as a Level III Patient-Centered Medical Home. Eager to build on his knowledge and gain the tools to scale these operations across an entire organization and beyond, Matt decided to pursue his MHA degree at Johns Hopkins School of Public Health. During the fall of his first year as an MHA student,, Matt opted out of the Hopkins residency match to accept a position in The Emory Clinic s Management Development Program. This program is designed to train young leaders to master core competencies of ambulatory care management by progressing through three rigorous phases of rising clinic management levels over a three to five-year period with the ultimate goal of securing a senior leadership position. Emory recruits MHA students and graduates from across the nation for its MDP, and Hopkins is very proud to have Matt join their ranks. At The Emory Clinic, Matt has continued to pursue his passion for primary care by working in the Division of General Internal Medicine and Geriatrics. In his new role, Matt has assumed operational responsibilities at The Emory Clinic s pilot medical home, Patient-Centered Primary Care, and Emory s first employer-based clinic at the headquarters of Delta Airlines. He hopes to use his education and professional experience to scale these innovative models of care across The Emory Clinic s primary care practices and the nation, fundamentally improving the way healthcare is delivered and financed throughout the country. NINA LIEU, MHA Class of 2013 Nina Lieu has been forging her own path since the age of three, when she decided the name her parents chose for her was much too complicated and Christina became Nina. Growing up in both rural Athens, Georgia and Hong Kong, she can identify every poisonous snake east of the Mississippi River and get to downtown Hong Kong in record time. Nina believed her post-college career would take her to Las Vegas where she would open a mega-casino to rival the empire built by Steve Wynn, but, true to her unpredictable ways, she became a valuation analyst for private equity transactions. After two years of corporate finance, Nina recognized that she enjoyed working with health care clients the most so she focused her graduate program search on business management as well as the health sector. Nina thought she was going to get her MBA until she found out she was accepted at Johns Hopkins. The Hopkins MHA program gave her the opportunity to use her financial skills to understand the business of healthcare in the United States and beyond. Nina is currently completing her administrative residency with KPMG LLP in the healthcare advisory division. She has had the opportunity to work on multiple engagements ranging from ICD-10 implementation to durable medical equipment audits. When she is not developing her skills as a young consultant, Nina can often be found running around Baltimore with her shepherd mix, Bella. Page 4

5 Issue 14 ALUMNI UPDATES Al Campanella, Class of 1990, was recently appointed to a new position at Virtua Health Inc: Executive VP for Strategic Business Growth and Analytics. Saira Chaudary, Class of 2011, is now an Administrative Fellow at Massachusetts General Hospital in Boston. Umang Desai, Class of 2011, is now Clinical Administrator for primary care and urgent care clinics at Swedish Medical Group in Seattle. Lisa Doshi, Class of 2010, has been promoted to Administrative Manager in the Johns Hopkins Hospital Department of Surgery. Sneha Jain, Class of 2012, has joined the Internal Business Consulting Group: S&P (Systems and Procedures) as a Health Systems Engineering Analyst at the Mayo Clinic in Rochester, MN Stella Liang, Class of 2011, has been promoted to Senior Analyst in the Financial Analysis Unit of Johns Hopkins Health Systems. What s New With You? The program office encourages you to share your information via /internet. Let us know if you have changed positions, addresses, etc. Also, if you have some updates you would like us to include in upcoming newsletters, we d be happy to do so. We would love to hear from you! Johns Hopkins Bloomberg School of Public Health Master of Health Administration Degree Program 624 N. Broadway, Room 380 Baltimore, Maryland (410) (410) (Fax) Page 5