Standardising e-invoice infrastructure across some companies in the Nordics

Transcription

1 Standardising e-invoice infrastructure across some companies in the Nordics Ulf Bjornvold Product Management Executive Visma Software International AS

2 This is Visma Leading supplier of efficiency improving products and services Software Retail BPO Accounting & Payroll Projects & Consulting Commerce Solutions ERP and CRM Internet-based services HR and Payroll Company information E-commerce and portal Courses and competence development IT-Solutions for retail chains Project- and consulting Installation and education Support, service and maintenance Hardware Accounts Payroll Finance Staffing and recruitment IT architecture Information Management Self Service Application Management Administrative procurement Tendering services Procurement system Invoice handling Loyalty program for consumers Billing and debt collection

3 Leading in efficiency solutions Develop technologies for automation of routines and work processes 5000 employees with specialized skills within various disciplines Serves some companies in the Nordics and the Netherlands 700 million in revenues (2011) At least one million individual use Visma every day Software users Wage earners Store personnel Community care nurses Etc.

4 Community value proposition value chain As ERP Vendor Visma serves customers with several steps of the P2P Chain Estimated 1,5 BN Transactions annually within the Nordic marketplace Recquisition/ Purchase Management E-Invoicing Workflow/ Approval Payment Debt Collection Visma ERP Visma AutoInvoice Visma Approval Center Visma AutoPay (Banking) Visma AutoCollect

5 Vision of Community approach We took a community approach to E-Invoicing Goal: to align the user experience within a somewhat heterogeneous population of ERP-systems In addition to standardize on E-Invoicing, we also wanted to standardize payment handling All Visma ERP systems needed to be integrated acting as «clients» for the services

6 Community value proposition Visma was missing a crucial building block to provide the desired E- Invoice automation level to our customers We evaluated several E-Invoice providers and decided in the fall of 2011 to base our E-Invoicing infrastructure on Maventas E-Invoicing solution The combination of cross-nordic focus, a substantial number of ERPclient implementations and focus on core E-Invoicing, matched Visma requirements well The Maventa platform was adapted and marketed towards end customers as Visma AutoInvoice

7 Community value proposition Our goal was to primarily ensure E-Invoices went fully electronic as structured data from Seller to Buyer from ERP to ERP All other paths we consider as «fall back» methods Print PDF We wanted the companies sending, being able to standardize entirely on sending electronically hence the fall back methods were and are required for the time being Seen from the Invoice senders perspective, all invoices are sent directly from within ERP

8 The customer value proposition What is Vismas strategic advantage? Offerings in all part of the Chain ERP-systems supplier better business case than Best of breed actors Standardized automation of Invoices and Payments to and from the Nordic countries largest «community» of installed ERP systems Visma can offer a level of simplicity in use that no other vendor can achieve because we have offerings in the whole chain, not only parts of it

9 The customer value proposition The Buyer User story E-Invoices are automatically retrieved and entered into the Workflow systems (no typing no paper and always correct) ERP checks if purchase is approved and if there are no deviations, Invoice approval and payment is carried out automatically Fallback: Manual workflow approval Invoice workflow is automated through automatic selection of recipient and auto order match Accounts payable is automatically updated after successful payment

10 The Seller User story Do invoicing and «forget the rest» For the Visma ERP user all invoices are «E-Invoices» Fallback options of E-Invoicing to print/pdf takes place within the E-Invoicing service For the user all is perceived as E-Invoicing and the paper is only generated if necessary The sender can be assured the invoice will reach recipient The added cost of printing motivates users to convert to E-Invoices on the receiving end

11 Visma AutoInvoice Overall goal picture: Fully automated ordering, invoicing and Payment handling for customers and suppliers Seller Visma AutoInvoice Buyer Visma ERP Web Invoicing Paper to E- Invoice Approval Center Collector App Printing Service Purchasing systems Document Center Banking

12 Paths with AutoInvoice Fully automatic End-to-end preferred path Visma ERP Doc Center Seller Connector Web Invoicing Visma AutoInvoice Format Conversion Roaming Print Service Connector Web retrieval Buyer Print Service Scan/OCR service Paper/snail mail Manual handling

13 AutoInvoice Path automation

14 Business benefits seen from an ERP Vendor view Higher level of automation for our customers Increased loyalty Option to take out value added in several steps of the chain Better customer satisfaction

15 Experiences Integrated E-Invoicing available currently to roughly 10% of the customer base E-invoicing as described works within the Visma community We are facing challenges due to the lack of standardization within the Nordics regarding external network support hoping Visma can be a game setter here, representing the large number of endpoints we have We are constantly onboarding new Visma ERP communities targeting full community support within 2013

16 Questions? Contact details:

17