Spamblocker User Instructions
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- Penelope Bond
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1 blocker Introduction The UAB Information Technology (UAB IT) spam blocking service, called blocker, will allow users to: Select the level ( policy ) of spam blocking they prefer; Automatically quarantine and/or discard spam based upon the policy selected; Receive a daily digest listing the spam in their Quarantine for the user to review if they desire. How the Blocking System Works UAB s spam blocking service works by classifying each message as Adult, Definite, Possible or Not. Each user can set the service to one of the four policy settings including the ability to opt out altogether. The policies and their affect on the spam are summarized in the chart below: Results Policy Adult Definite Possible Not Default* Discarded Quarantined Quarantined Inbox Aggressive Discarded Discarded Quarantined Inbox Cautious Plus Discarded Quarantined Quarantined Inbox Cautious Quarantined Quarantined Quarantined Inbox None Inbox Inbox Inbox Inbox *The Default policy is equivalent to the Cautious Plus policy. Default: Adult is automatically deleted; Definite and Possible are sent to Quarantine; Not is sent to the user s mailbox. Aggressive: Adult and Definite are automatically deleted; Possible is sent to Quarantine; Not is sent to the user s mailbox. Cautious Plus: Adult is automatically deleted; Definite and Possible are sent to Quarantine; Not is sent to the user s mailbox. Cautious: Adult, Definite and Possible are sent to Quarantine; Not is sent to the user s mailbox. None: All is sent to the user s mailbox. University of Alabama at Birmingham blocker 1
2 blocker Definitions of Results: Quarantine An in this status is sent to a quarantine location where it will reside for 7 days; thereafter it will be deleted. Up until the time of deletion, the user has the ability to view the in Quarantine. Users will receive an digest daily, listing what s have been placed in Quarantine in the last day. Discarded An in this status is automatically deleted, and the user will never see it. Inbox An in this status is sent to the user s inbox. Digest Users will receive a daily digest listing s held in Quarantine for that day (see Figure 1). It will appear in their inbox from the address spamblocker@uab.edu. If ignored, the quarantined is deleted after 7 days. Note: If the user does not wish to receive the digest daily, there is an option to turn this feature off, described below. You can also choose to delegate your digest to another address. To do this, you will need to contact AskIT (AskIT@uab.edu) by or phone at and put in a request. Figure 1 - Example of a Digest From the digest, users can choose to take the following actions on the spam in their Quarantine: View a message that is sent to Quarantine. The user will be prompted to log into the blocker program prior to viewing the message. Release a message from Quarantine and send to the user s inbox. Safelist a message if a user chooses to add a sender to the Safe Senders List. The system will then recognize the address as safe and forward any future s from this address to the user s inbox. University of Alabama at Birmingham blocker 2
3 blocker Not - Allows the system to recognize that the message is legitimate, and comparable messages sent in the future should not be marked as spam. Other digest features: Request a New End User Digest: Choosing this option will allow users to receive an updated copy of their digest. Request a Safe/Blocked Senders List: Choosing this option will allow users to receive a message listing addresses and domains that are in their Safe Senders Lists and Blocked Senders Lists. Manage My Account: Choosing this option will take users to the blocker login screen where they can log in to manage their lists, profile and quarantine. blocker Log In and Set Up 1. Go to 2. Users will be prompted to log in using their BlazerID and password. 3. After login, the user will see (Figure 2) their Quarantine, Lists and Profile sections. *Note: The title bar at the very top of the browser window is labeled Proofpoint Protection Server. Figure 2 - Example of a User s blocker Account University of Alabama at Birmingham blocker 3
4 blocker The user may take the following actions: Quarantine All s that have been sent to Quarantine in the last 7 days can be viewed from this window. The number of s in Quarantine are displayed in the left side bar. s older than 7 days are deleted automatically. From the Quarantine section, the user may take the following actions by clicking the icons in the top toolbar: Logout - Logs the user out of their blocker account. Find Allows the user to search the s that are in Quarantine. Release - Selected message(s) are released from Quarantine and sent to the user s inbox. Not - Allows the system to recognize that the selected message is legitimate, and comparable messages sent in the future should not be marked as spam. University of Alabama at Birmingham blocker 4
5 blocker Safelist Selected messages are added to the Safe Senders List. The system will then recognize the address as safe and forward any future s from this address to the user s inbox. Delete Selected messages are deleted. Lists Helpful functions that allow the user to Select All of the s, Unselect All of the s, Request Digest be ed to them, or Refresh the Quarantine list view. Lists From this section, users can view and manage their Safe Senders List and Blocked Senders List. Lists give the user the additional functionality of managing from specific addresses. To view either of these lists, click the link in the left side navigation bar. Safe Senders List - Users have the option of placing sent-from addresses that are caught in quarantine on a safe list. The system will then recognize the address and always allow it to go to the user s inbox. Blocked Senders List - Users have the option of placing sent-from addresses on a blocked senders list. The system will then recognize the address and always reject these messages. They will be deleted permanently instead of being delivered to the Inbox or Quarantine. From each of the lists, the user may take the following actions by clicking the icons in the top toolbar: Logout - Logs the user out of their blocker account. New Allows the user to enter an address to be added to a list. Edit Allows the user to edit a selected sender s address. Delete - Allows the user to delete the selected addresses from a list. Lists Helpful functions that allow the user to Select All of the addresses, Unselect All of the addresses, Request Digest be ed to them, or Refresh the Quarantine list view. Profiles ( Blocking Policies) From this section, users can edit their Settings and Account. To view either of these, click the link in the left side navigation bar. University of Alabama at Birmingham blocker 5
6 blocker Settings Allows users to change settings in blocker that will effect what is blocked and the receipt of a daily digest. Note: Users only need to take action if they wish to change their default settings. Actions users can take are: Send digest with new messages in my blocker - End User Digest The default setting is that the user will receive an End User Digest daily. If the user does not wish to receive the digest, he/she should deselect this option. Select Save to finalize. Send digest even when I h ave no messages in my blocker - End User Digest By default, the user will not receive an End User Digest if no s have been sent to spam in the previous day. If the user wants to receive a digest even though there are no new spam s, he/she should select this option. Select Save to finalize. Preferred Language The default language is English. If the user wants to change the language, he/she should choose the appropriate language and select Save to finalize. What type of spam detection do you want? Please select a policy from the list below. All users are initially given the Default policy. The user does have the option to switch policies. See the chart below for the definition of each of the policies. If the user changes the current policy, he/she must select Save to finalize. Results Policy Adult Definite Possible Not Default* Discarded Quarantined Quarantined Inbox Aggressive Discarded Discarded Quarantined Inbox Cautious Plus Discarded Quarantined Quarantined Inbox Cautious Quarantined Quarantined Quarantined Inbox None Inbox Inbox Inbox Inbox *The Default policy is equivalent to the Cautious Plus policy. Account - Allows users to see which of their aliases are being protected by blocker. If you have an account that is not listed, please contact AskIT at or by at AskIT@uab.edu. By clicking the icons in the top toolbar the user may: Logout - Logs the user out of his/her blocker account. Lists Helpful functions that allow users to Request Digest be ed to them, or Refresh the displayed list. If you have any questions, please feel free to contact us through our help desk, AskIT, by or phone at University of Alabama at Birmingham blocker 6
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