Alcatel-Lucent 5620 Service Aware Manager RELEASE 9.0

Transcription

1 Alcatel-Lucent 5620 Service Aware Manager RELEASE 9.0 The Alcatel-Lucent 5620 Service Aware Manager (SAM) delivers unmatched operational efficiency for all-ip networks end-to-end. The Alcatel-Lucent 5620 SAM provides end-to-end service-aware management of all-ip networks and the services they deliver, taking service providers well beyond the traditional boundaries of element- and network-management systems. The 5620 SAM manages all network domains end-to-end in the Alcatel-Lucent High Leverage Network, as well as the multiple interdependent layers that service delivery depends on. With unified element, network and service-aware management, service providers can more effectively manage mobile, business and residential services. This datasheet describes the common functionality provided by the 5620 SAM across all-ip network segments and applications end-to-end. For more details on 5620 SAM functionality specific to the following topics, please visit the 5620 SAM product page on the Alcatel-Lucent website End-to-end wireless management from RAN to packet core Mobile backhaul with flexible IP/optical and microwave options Converged backbone management for DWDM optics Business VPN management Residential services management 5620 SAM key benefits include: An easy-to-use GUI that accelerates configuration and provisioning tasks; automation further accelerates tasks and minimizes the time and costs associated with the errors that commonly occur when a command line interface is used Common provisioning for Layer 2 and Layer 3 services to reduce the cost of delivering different service types Templates that allow service providers to customize 5620 SAM workflows for integration with existing processes and workflows Extensive service assurance capabilities that let service providers proactively identify problems before they affect customers Powerful troubleshooting tools that help service providers quickly pinpoint the root cause of problems for speedy resolution Seamless integration within the Alcatel-Lucent 5650 Control Plane Assurance Manager (CPAM) delivers unprecedented real-time visualization, surveillance and troubleshooting for dynamic IP/MPLS networks and services Open interfaces that enable integration with custom web portals, Operations Support Systems (OSSs) and Business Support Systems (BSSs)

2 Proven in more than 350 service provider deployments, including some of the world s largest and most advanced networks, the 5620 SAM consists of four integrated modules: The 5620 SAM Element Manager (SAM-E) module provides traditional Fault, Configuration, Accounting, Performance, and Security (FCAPS) management functionality for element management and is the base platform for all 5620 SAM modules. The 5620 SAM Provisioning (SAM-P) module provides network configuration and service provisioning. The 5620 SAM Assurance (SAM-A) module provides physical, network and service topology views, and operations, administration and maintenance (OA&M) servicediagnostics tools. The 5620 SAM OSS Integration (SAM-O) module provides an open interface for integration with external applications and OSSs SAM-E The Alcatel-Lucent 5620 SAM-E module provides fault, configuration and management for network elements. As the base platform for the 5620 SAM, it also supports network and service discovery and integration of third-party customer premises equipment (CPE) (see Table 1). Scalable, secure and flexible system architecture High availability, system redundancy and fast system failover options allow operators to implement a highly secure network and service operations environment. The distributed architecture enables support for the largest networks and massive volumes of performance statistics and billing records. User security with scope of command and span of control The scope of command feature allows network administrators to define each operator s access to operations and commands. With the span of control feature, network administrators can subdivide network resources and assign operators clear ownership, based on security privileges for their geographic location, organizational group, job function or individual responsibilities. Generic network element support The generic network element (GNE) feature enables integration of thirdparty equipment for script management and configuration-topology display. It also enables alarm surveillance, including MIB-trap-to-alarm mapping and interface MIB-statistics collection. Table SAM-E feature summary Base platform Fault management Configuration management Security management Distributed, high-availability architecture for redundancy and fast system failover In-band and out-of-band management Subnet-based auto-discovery of network elements and their configuration Third-party network element and interface discovery Real-time synchronization with network element changes Equipment and network inventory administration, with browsing and querying capabilities Configurable MIB polling policies and schedules for OAM tests, for example Telnet, Secure Shell (SSH) and web-interface session launch Scalable alarm and SNMP statistics collection Multiple instances of alarm windows with custom filters and direct navigation to objects with alarms Comprehensive array of physical or logical network views Easy-to-use, GUI-based device and network configuration, including: Physical resources, such as media dependent adapters (MDAs) and ports Logical ports, Link Aggregation Groups (LAGs) and network interfaces Access port and network Quality of Service (QoS) policies and parameters Buffer, queuing and scheduling policies, including hierarchical QoS policies QoS marking and forwarding policies based on Layer 2, 3 or 4 fields Rules-based backup, restore and upgrade of device software Enforce custom naming of objects, such as services and tunnels, and specify numeric ranges for IDs Operator-profile management, including support of functional access domains and user roles: Scope of command: Allow/prohibit specific user functions within the scope of the network Span of control: Allow/prohibit user access to specific network elements or groups of elements Logging of user and OSS interface client activity RADIUS/TACACS+ user authentication and authorization or local password-based access SNMPv3 trap authentication Secure access to devices using SSHv1/v2 and secure file transfer using Service Control Points (SCPs) 2 Alcatel-Lucent 5620 Service Aware Manager Data Sheet

3 5620 SAM-P The Alcatel-Lucent 5620 SAM-P module accelerates configuration of the network infrastructure and services. It offers easy-to-use tools for provisioning network infrastructure and services, as well as scripting to automate parameter configuration on Alcatel-Lucent and third-party devices (see Table 2). Flexible provisioning options Templates and workflow wizards enable point-and-click service creation. Operators are guided step-by-step as they set up complex services for rapid provisioning and fewer errors. Templates also enable operators to customize and standardize their provisioning workflow to match internal processes. Layers 2 and 3 services are provisioned in the same way, reducing delivery costs for different service types. Provisioning verification Automated provisioning of equipment, routing and service tunnels significantly reduces misconfigurations, so services can be delivered faster and more reliably. Additionally, newly activated services can be validated using the service test suite. Tests are automatically extended as services expand so test coverage does not drop off over time. Individual component tests for the newly pro visioned entity are automatically created and include detailed test results. This functionality requires the 5620 SAM-A module. Table SAM-P feature summary Rapid service creation Services support Dynamic subscriber and policy configuration management Service infrastructure provisioning GUI-based provisioning with concurrent, multiple-object editing Step-by-step wizards to simplify complex tasks Rules-based bulk parameter configuration and auto-creation of objects, such as service tunnels Single-click service validation through auto-generated OAM tests (requires the 5620 SAM-A module) Script and service template management and execution, including a GUI builder for customized GUIs Third-party CPE provisioning using command line interface scripts with security and version control Integrated with leading OSS vendors for flow-through service activation and provisioning (SAM-O required) Routing domain management with drill-down into groups, areas, routers, adjacencies/neighbors, interfaces and other membership or associated elements: Multipoint IP-VPNs through virtual private routing network (VPRN) support Internet Border Gateway Protocol (BGP) peering services Point-to-point and multipoint Ethernet services: Ethernet virtual local area network (VLAN) services Virtual Private Wire Services (VPWS) through virtual leased lines (VLLs) support (Ethernet, ATM, Frame Relay, IP pseudowires), including pseudowire switching and redundancy: Virtual Private LAN Services (VPLS) Composite services Service mirroring Service call admission control (CAC) support for dynamic control of bandwidth allocated to services, based on Class of Service (CoS) assignment Subscriber Service Level Agreement (SLA) policy configuration Integrates with the Alcatel-Lucent 5780 Dynamic Services Controller (DSC) for dynamic policy provisioning and session access control based on bandwidth availability Network service tunnel or service distribution point (SDP) provisioning MPLS path and label switched path (LSP) provisioning with automatic bidirectional, meshed SDP-binding creation during service creation Mix-and-match access technologies: Frame Relay, ATM, Ethernet and SONET/SDH for VPWS/VLL services Alcatel-Lucent 5620 Service Aware Manager Data Sheet 3

4 5620 SAM-A The Alcatel-Lucent 5620 SAM-A module provides topology views, alarm management, fault correlation and OAM tests. The 5650 CPAM further enhances the 5620 SAM assurance offering. Together, the products help operators identify and isolate potential problems in the network before they affect customers (see Table 3). View of all physical, routing, MPLS, service infrastructure and service layers A variety of views and icon status indicators helps operators quickly diagnose and resolve service-affecting problems, from simple to complex. Service, service-tunnel and physical topology maps allow operators to visualize all network resources. Integrated 5650 CPAM IP/MPLS topologies allow visualization and highlighting of Layer 2 and 3 services. Root-cause and serviceimpact analysis The 5620 SAM maintains a sophisticated object model of the network and the relationship between its various parts, and all services that depend on this infrastructure. Immediate correlation of network events with services lets operators quickly determine which customers are affected by a network event. Service verification and proactive SLA testing Comprehensive diagnostic tools let operators verify operations end-to-end across multiple network layers. Test suites with service-aware OAM simultaneously test every aspect of a group of services or network infrastructure. Test suites can also be scheduled for each service and compared to configurable parameters such as jitter, delay and packet-loss metrics to proactively detect service and network degradation. Rules-based alarm notifications, such as threshold-crossing alerts and escalating test-failure alerts, further automate service assurance and adherence to SLAs. Performance management Collection of real-time statistics (such as for equipment and interfaces) provides information that operators need to monitor SLAs. Performance monitoring thresholds set on activating counters enable operators to be alerted as issues emerge. Table SAM-A feature summary Topology maps Alarm management Service Test Manager (STM) and SLA monitoring Performance management Additional troubleshooting capabilities Highly scalable topology maps with support for third-party resources: Physical topology, including support for 802.1ab link adjacencies IGP, BGP routing, MPLS and multicast topologies through the 5650 CPAM Service topology to view status of underlying network objects involved in the delivery of a service Composite service topology combining multiple services in a single view for end-to-end assurance Dynamic maps that display and overlay additional troubleshooting information, such as OAM test results and trace highlighting after point-and-click execution of OAM monitor tools from map Service alarms: Instant propagation of physical and logical resource alarms to affected services Direct navigation from alarms to affected and related objects Advanced alarm correlation to identify root cause Extensive alarm filtering and search capabilities Customizable alarm information fields Flexible definition of rules for fault escalation, de-escalation and severity assignment Integrated with leading OSS vendors for multivendor fault management (SAM-O required) OAM and Service Assurance Agent (SAA) test validation of end-to-end services and underlying network layers Automatically generated OAM tests based on object or topology changes Scheduled OAM test suites to proactively monitor configurable metrics such as latency, delay and packet loss Threshold-crossing alerts to notify operators immediately of emerging issues Tightly integrated with 5650 CPAM for: Path and prefix monitoring and health views Auto-triggered OAM testing and alarms on routing changes Distributed, load-balanced statistics-collection platform for performance and accounting data Real-time and historical statistics collection and graphing Definition of performance-monitoring thresholds Service accounting policies per service or per port Integrated with leading OSS vendors for billing, performance and SLA management (SAM-O required) Tracking of changes from baseline configuration to current state Auditing and reporting of network configuration and routing policy deviations Tightly integrated with 5650 CPAM, which provides control plane visualization for proactive detection and rapid resolution of emerging routing issues before they impact services 4 Alcatel-Lucent 5620 Service Aware Manager Data Sheet

5 5620 SAM-O The Alcatel-Lucent 5620 SAM-O module provides full access to Alcatel-Lucent 5620 SAM functionality through an open OSS interface. It uses XML and Java Messaging Service (JMS) to integrate with external applications for fault management, service activation/ provisioning, performance reporting, SLA management, billing, traffic engineering and network planning. External systems can also configure, activate and retrieve faults for thirdparty devices through the SAM-O. This reduces costs by providing a single and stable integration point for a large number of network element types (see Table 4). Alcatel-Lucent OSS Connected Partner Program The Alcatel-Lucent OSS Connected Partner Program further reduces OSS integration time and costs by certifying integration of the Alcatel-Lucent 5620 SAM with applications from industry-leading independent software vendors for fault management, performance and SLA management, service provision ing and activation, as well as traffic engineering and capacity planning. For more information about the program and partner applications, please visit Alcatel-Lucent Portal Development Service The Alcatel-Lucent Portal Development Service (PDS) offers custom-built web portals for customer or operator use, based on the 5620 SAM-O interface. The service-aware nature of the Alcatel- Lucent 5620 SAM and the availability of all services through the 5620 SAM-O interface provide a comprehensive, end-to-end view that is correlated with end-to-end operational status and supported by extensive testing capabilities. To learn more about how Alcatel-Lucent customers are using service portals, please visit Table SAM-O feature summary BSS/OSS integration Open, bidirectional XML and JMS interfaces: For fault management, service activation/provisioning, performance reporting, SLA management, billing, traffic engineering and network planning applications Software development kit with sample code and developer s guide Custom web portal development through the Alcatel-Lucent PDS: For service provider or end-customer use Alcatel-Lucent OSS Connected Partner Program certifies integration between the 5620 SAM and marketleading OSS applications Alcatel-Lucent 5620 Service Aware Manager Data Sheet 5

6 What s new in Release 9.0? Table 5 outlines the new features and benefits in the Alcatel-Lucent 5620 SAM. Table 5. Alcatel-Lucent 5620 SAM, Release 9.0 feature and benefits summary BENEFITS WIRELESS Wireless infrastructure support for latest RAN, packet core, backhaul and microwave device releases For example, 9412 enodeb management support for self configuration with autonomous discovery of network topology, bulk configuration with engineering rules checks and fallback, state management, and performance monitoring Self-Organizing Network (SON) support, including Automatic Neighbor Relations (ANR) and Physical Cell ID (PCID) allocation Supervision views offering multi-technology monitoring and various network summary views Inter-domain alarm correlation Call trace activation, collection and storage through support for the 9958 Wireless Trace Analyzer (WTA), Release 6.0 Delivers end-to-end wireless network management of LTE from radio access to backhaul to packet core Enables self-optimization of base-station parameters Reduces chance of misconfiguration and proactively assures against emerging issues Unprecedented visibility into the multitechnology network, delivering enhanced assurance Introduces interworking of call trace analysis that enables rapid troubleshooting of subscriber-affecting issues IP / OPTICAL Integrated management for Converged Backbone Transformation (CBT) solution, which provides photonics management for DWDM optics, including: Support for 1830 PSS including 100G and 40G coherent options Support for full range of Service Router endpoints of Optical Transport Services Migration path from existing 1354 Photonics Manager (RM-PhM) deployments Support for various architectures (metro rings, mesh, core bypass and core hub ring with dual homing) End-to-end Optical Transport Service and wavelength provisioning, including for OPS protected services Logical service, path and fiber views, as well as physical topology extensions Photonic OAM service and path validation 5650 CPAM cross-domain assurance applications, including configuration audits, real-time impact analysis and simulation End-to-end service power monitoring including SR endpoints and long-haul services Automated power management of SR terminating services Maximizes operational efficiency of converged backbone operations by providing management for DWDM optics and IP network segments in a single platform PLATFORM User security for protecting service deletion & component navigation Time-zone management Windows 7 client support Provides operational flexibility, allowing easy integration with existing systems, workflows and processes Technical specifications For up-to-date information on the Alcatel-Lucent 5620 SAM Release 9.0 technical specifications, including supported network devices and software releases, as well as scalability numbers, please refer to the 5620 SAM Release 9.0 Technical Specifications sheet on the 5620 SAM product page: Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright 2011 Alcatel-Lucent. All rights reserved. CPG (04)