NMS300 Network Management System

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1 NMS300 Network Management System User Manual June East Plumeria Drive San Jose, CA USA

2 Support Thank you for purchasing this NETGEAR product. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates, additional documentation, and support, visit Phone (US & Canada only): NETGEAR. Phone (Other Countries): Check the list of phone numbers at Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. NETGEAR, Inc. All rights reserved. Revision History Publication Part Number Version Publish Date Comments v1.0 June 2013 First publication 2

3 Contents Chapter 1 Get to Know the NMS300 System Network Environment Device Groups Types of Users Device Discovery Preparation Log In to the NMS300 System Network Summary Navigation Tabs and Buttons Edit Your Account Information Change Your Password Customize Your Network Summary Chapter 2 Resource Management Discover the Devices on Your Network Quick Discovery Add a Device Credential Add a Discovery Profile Execute a Discovery Procedure Schedule a Discovery Procedure Examine the Devices on Your Network View Device Information Edit Device Information Synchronize a Network Device Log In to a Device Ping, Perform a Traceroute, or Reboot a Network Device Export the Device Inventory List Specify Device Groups Add a Static Device Group Add a Dynamic Device Group View the NMS300 Server Information Chapter 3 Performance Monitoring Monitor the Top 10 Devices Configure the Monitor Configure the Performance Monitor Settings Configure the General Monitor Information View and Modify the Polling Interval View Device Details Manage the Network Dashboard

4 Create Your Custom Dashboard Views View Your Network Dashboards Chapter 4 Configuration Management Back Up Your Device Configurations Add a Device Backup Profile Execute a Backup Procedure Schedule a Backup Procedure View the Execution Status of a Backup Job Restore Your Device Configurations Restore the Configuration of a Single Device Configure Several Identical Devices Import, Export, or Delete a Configuration File Promote a Configuration File Edit a Configuration File Compare Two Configuration Files Schedule a Restore Procedure Upgrade Your Device Firmware Import, Export, or Delete a Firmware File Edit the Information of a Firmware File Execute a Firmware Upgrade Schedule a Firmware Upgrade Chapter 5 Alarm Management Manage the Current Alarms View the Alarm History Configure the Alarm Trigger Settings Configure the Alarm Notification Profiles View the Network Events View the Device Traps View the Device System Logs Customize the Alarm Colors Chapter 6 Topology Views Map Views View a Map Add a Submap Add Devices to a Map Add a Link Between Devices Customize the Link Style Settings Network Topology Display a Network Topology View Add a Topology View Add a Link Between Devices Customize the Node and Link Style Settings

5 Chapter 7 Report Generation Manage the Report Templates Manage Report Generation Generate a One-Time Report Immediately Generate a Scheduled Report View Saved Reports Chapter 8 Job Management Job Setup Job Control Chapter 9 User Management User Management Security Profiles Online Users Chapter 10 Administration Panels Get Started with the NMS300 System Manage the System Settings Data Retention Period Inventory Polling Idle Time Out Real-time Chart Customize the NMS300 System Appearance View the Network Device Inventory Manage the Alarm Configuration Manage the Monitor Configuration Manage the User Account Information View the NMS300 Version Information View the Audit Log Appendix A Technical Specifications 5

6 1. Get to Know the NMS300 System Streamline your network management tasks 1 The NETGEAR NMS300 system is a centralized and comprehensive management system that allows IT administrators to discover, monitor, configure, and report on enterprise-class networks with NETGEAR network devices. For more information about the topics covered in this manual, visit the support website at Firmware updates with new features and bug fixes are made available from time to time on downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware. This chapter covers the following topics: Network Environment Log In to the NMS300 System Network Summary 6

7 Network Environment The NMS300 Network Management System software resides on the NMS300 server at a static IP address on the local area network. The NMS300 software monitors the NETGEAR and third-party devices on the network. Local area network Static IP address Internet gateway Internet NMS300 server Web browser NETGEAR devices Third-party devices Web browser Figure 1. The NMS300 Network Management System You access the NMS300 software with a web browser. The IP address for a web browser located outside the Internet gateway has to have permission to access the network. The supported NETGEAR device types include the following: Switches (including managed and smart switches) NMS300 server (managed) The NMS300 system can discover all third-party devices and display their nodes as up or down. More details are displayed for third-party devices that are SNMP devices, since the NMS300 system uses SNMP MIBs to gather health and status information. The supported third-party device types include the following: Routers VoIP gateways Hosts Virtualization servers Get to Know the NMS300 System 7

8 Device Groups To simplify the management of networks with many devices, you can create device groups. Group devices by vendor, location, device type, device model, and contact. Device groups are optional. Device group M Network device M1 Network device Mm Local area network Static IP address Internet gateway Internet NMS300 server Web browser Network device N1 Network Device Nn Device group N Web browser Figure 2. Device groups You can create two types of device groups: Static device groups. A static group is a fixed list of specific devices. The list has to be changed manually. For more information, see Add a Static Device Group on page 36. Dynamic device groups. A dynamic group is a dynamic list of devices that filter selection criteria determine. The list changes automatically as devices that meet the filter criteria are added and removed from the network. For more information, see Add a Dynamic Device Group on page 38. Types of Users The system includes the following default user security profiles: Observer. A user who can monitor and view enterprise network functions. Operator. A user who can manage the enterprise network functions, but cannot perform administration-related functions. Admin. A user with administration-related functions. The admin user has the authority to perform all NMS300 system functions, including the operator functions. You can edit and delete these security profiles and you can define new security profiles. For more information, see Security Profiles on page 148. Device Discovery Preparation To manage the devices on your network, you have to prepare them for the NMS300 system. Get to Know the NMS300 System 8

9 To prepare the devices on your network: 1. Upgrade your devices to their latest released firmware. To upgrade the firmware, use the user interface of the device. Each device has to run the latest firmware before the NMS300 software can discover and manage it. Once this one-time upgrade is done, future upgrades of device firmware can be done centrally with the NMS300 software. 2. Create the correct credentials for your devices. The NMS300 software uses a combination of SNMP, HTTP, and Telnet protocols to interact with the devices on your network. The NMS300 software has to be configured with the correct device credentials to authenticate successfully with the devices over these protocols. Telnet and HTTP protocols. When the devices do not have the default password for the admin user, create two new credentials in the NMS300 system. Create one credential for the Telnet protocol and another credential for the HTTP protocol that contain either the admin user credential or the credential of another user of the device with administrative privileges. SNMP community strings. When the devices do not have the default SNMP community strings, create a credential in the NMS300 system for the SNMP protocol that contains the matching community strings. For more information, see Add a Device Credential on page Make sure that each device on your network is configured to send SNMP traps to the IP address of the NMS300 server. The NMS300 software listens for SNMP traps. The devices have to be configured to send SNMP traps to the NMS300 software. Both SNMPv1 and SNMPv2 traps are supported. Log In to the NMS300 System The NMS300 software uses a browser server architecture. Administrators and other users can access the NMS300 software from any supported browser. Before you log in to the NMS300 software, check the following items: Make sure that the NMS300 software is installed on a machine with a static IP address. To prevent issues, clear your browser cache before you use the NMS300 software. The NMS300 software by default allows you to manage up to 200 devices. For information about managing more devices than this number, contact your NETGEAR sales team. For more information about this NMS300 software release, see the NMS300 Release Notes. To prevent issues, clear your browser cache before you use the NMS300 software. Get to Know the NMS300 System 9

10 To log in to the NMS300 system: 1. Open a browser and connect to the NMS300 software through the static IP address of the server host. To connect to the NMS300 software from the same machine where you installed the software, enter the URL If you entered a different port number for the server during the NMS300 software installation, replace 8080 in this URL with the port number that you provided during installation. To connect to the NMS300 software from a remote machine, replace localhost with the IP address of the machine that runs the NMS300 software. Once you are connected to the NMS300 software, the following screen displays: 2. Enter your user name and password. When the NMS300 software is initially installed, the default administrator user name is admin and the default administrator password is admin. An administrator creates the user name and password for the other types of users. 3. Click the Sign In button. The Network Summary screen displays. For more information, see Network Summary on page 11. Get to Know the NMS300 System 10

11 Network Summary After you log in to the NMS300 system, a screen similar to the following displays: Figure 3. The Network Summary screen Before you can manage your network, you have to find the devices that are on your network and you have to perform other administrative setup tasks. Administrators typically perform these setup tasks and the tasks have to be done infrequently. For more information, see Get Started with the NMS300 System on page 151. All users can make the following changes to their NMS300 system account. Account information. For information about editing your account information, see Edit Your Account Information on page 13. Password. For information about changing your password, see Change Your Password on page 15. Network summary. For information about customizing your network summary, see Customize Your Network Summary on page 16. Get to Know the NMS300 System 11

12 Navigation Tabs and Buttons To navigate to the various network management task, use the tabs that are available at the top of the NMS300 screens. The NMS300 system organizes the tasks of network management into the following categories: Resource management. Before you can manage your network, you have to find the devices that are on your network and you have to perform other setup tasks. For more information, see Resource Management on page 18. Performance monitoring. You can view network summary information, performance statistics, real-time and historical information, and the device and interface dashboard. You can also enable and disable the network performance monitor collection and set up thresholds. For more information, see Performance Monitoring on page 42. Configuration management. You can back up and restore device configurations. You can also upgrade device firmware. For more information, see Configuration Management on page 58. Alarm management. You can receive alarm notifications when conditions are suboptimal and view current and previous alarms using various filter options. As an option, you can receive these alarm notifications with . For more information, see Alarm Management on page 92. Topology views. You can create hierarchical maps and topological views of your network. For more information, see Topology Views on page 103. Report generation. You can generate reports from either built-in or customized report templates, and you can view them at any time. For more information, see Report Generation on page 130. Job management. You can view job detail and status information. You can also enable, disable, and delete jobs. For more information, see Job Management on page 142. User management. You can view the existing user list, create new users, and edit or delete existing users. For more information, see User Management on page 146. Administration panels. You can change the NMS300 system and website settings with the administration dashboard. For more information, see Administration Panels on page 150. Get to Know the NMS300 System 12

13 To navigate quickly to the various account management features, use the following buttons, which are available at the top right of the NMS300 screens: Log out Home Alarms Help My Notifications Figure 4. Navigation buttons Edit Your Account Information You can change your account information. Items you can change include your address, real name, and telephone number. You cannot change your user name. Get to Know the NMS300 System 13

14 To change your account information: 1. Select ADMIN > SETTINGS. 2. Under Account Information, click Edit Account. 3. Enter you updated information. 4. Click the Submit button. Your account information is updated. Before you can receive alerts, the server settings have to be configured. For more information, see Get Started with the NMS300 System on page 151. Get to Know the NMS300 System 14

15 Change Your Password When the NMS300 software is initially installed, the default administrator user name is admin and the default administrator password is admin. An administrator creates the user name and password for the other types of users. To change your password: 1. Select ADMIN > SETTINGS. 2. Under Account Information, click Change Password. 3. Enter your old and new passwords. 4. Click the Submit button. Your password is updated. Get to Know the NMS300 System 15

16 Customize Your Network Summary Each NMS300 system user can customize the items that appear on the Network Summary screen. To customize the Network Summary screen for your account: 1. Select HOME > NETWORK SUMMARY. The Network Summary screen displays. 2. Click the Customize Portal button. Get to Know the NMS300 System 16

17 3. To add an available widget, drag the widget from the Available Widgets list to the Widget Areas on the right. When the cursor is in the target Widget Area, the Widget Area is green and you can drop the widget. 4. Click the x ( ) button on the top right corner to remove a pane. 5. To adjust the widget order, in the Widgets Area, click a widget title bar to drag it from one place to the other. 6. (Optional) To take other actions, click the Remove All, Reset, or Default button. Remove All. The Remove All button removes all of the widgets. Reset. The Reset button removes all unsaved changes. Default. The Default button restores the factory default widgets. 7. Click the Save button. Your settings are saved for your account. Get to Know the NMS300 System 17

18 2. Resource Management Find the devices on your network 2 Before you can manage your network, you have to find the devices that are on your network and you have to perform other setup tasks. These setup tasks typically have to be done infrequently. This chapter covers the following topics: Discover the Devices on Your Network Examine the Devices on Your Network Specify Device Groups View the NMS300 Server Information 18

19 Discover the Devices on Your Network You have to discover the devices on your network before you can monitor and manage them. Regular discovery filters the devices on your network through a discovery profile. Quick discovery does not use a discovery profile. Note: When your network contains more than 200 devices, contact your NETGEAR sales team. Quick Discovery To find the NETGEAR devices on your network, use quick discovery. To discover the devices on your network: 1. Select ADMIN > SETTINGS. Resource Management 19

20 2. Under Getting Started with NMS300, select Discover Devices. 3. Click the Quick Discovery button. 4. Select the network type and addresses. Depending on your network type selection, a different Quick Discovery screen might display. You can screen by IP address range, IP subnet address, a single IP address, a list of IP addresses, or the device host name. 5. Enter the IP information for the discovery search. 6. Select the credentials that pertain to the devices on your network. 7. Click the Execute button. Resource Management 20

21 When quick discovery has completed, a screen similar to the following displays: When a credential failure occurs, a common reason is that the device login information has changed from its default. When you get a credential failure, add or edit the credential and then run the discovery procedure again. For more information, see Add a Device Credential on page Click the Close button. The Quick Discovery screen closes. You can view and modify the information for a particular device. For more information, see View Device Information on page 30. Add a Device Credential Device credentials are the user names, passwords, and SNMP community strings required to log in to a device and obtain the information the NMS300 system requires to discover and manage the device. The user name and password are the same user information you use to log in to the device to perform system configuration. You must configure the correct device credentials for any device you want NMS300 system to manage. If the devices do not have the default admin user password, create two new credentials in NMS300 software, one for Telnet and another for the HTTP protocol. These credentials contain either the admin user credential or the credential of another user with administrative privileges. If the devices do not have the default SNMP community strings, create a credential in the NMS300 software for the SNMP protocol that contains the matching community strings. To add a device credential: 1. Select RESOURCES > DEVICE CREDENTIALS. Resource Management 21

22 2. To edit an existing device credential, select the device credential you want to edit and click the Edit button. A The Edit Credential screen displays, which is similar in appearance to the Add Credential screen. For more information, see step 3 on page Click the Add button. 4. On the Authentication screen, enter the requested information. Depending on your protocol selection, a different Authentication screen might display. Resource Management 22

23 5. Click the Management Interface tab. Depending on your previous selections, a different Management Interface screen might display. Enter the requested information. 6. Click the Associated Devices tab. 7. (Optional) To remove devices from the device credential, select the devices you want to remove and click the Remove button. Resource Management 23

24 8. To add devices to the device credential, click the Add button. 9. To add one or more devices to the device credential, select the devices you want to add and click the Add Selection button. To add all devices to the device credential, click the Add All button. The Select Devices screen closes and the selected devices are added to the Associated Devices list. 10. Click the Save button. The Add Credential screen closes and the new device credential displays in the Device Credentials list. Add a Discovery Profile A discovery profile filters the network device information that the NMS300 system can detect. To add a discovery profile: 1. Select RESOURCES > DISCOVERY. This screen lists the existing discovery profiles in the NMS300 system. When you delete a discovery job from the Jobs list, the NMS300 system deletes the discovery profile of the job. For more information, see Job Control on page 143. Resource Management 24

25 2. (Optional) To edit an existing discovery profile, select the discovery profile you want to edit and click the Edit button. The Edit Profile screen displays, which is similar to the Add Profile screen. For more information, see step 3 on page Click the Add Profile button. 4. Enter the requested information. General Info. Enter the name and description of the profile. Discovery Options. - Resolve Host Names. To attempt to resolve a host name to an IP address, select the Resolve Host Names (Attempt to resolve host name to IP address) radio button. - ICMP Ping Devices. To monitor the node status of third-party non-snmp devices, select the ICMP Ping Devices (Ping devices before authentication) radio button. Discovery Filters. Select the discovery filters you want by vendor, location, and device type. Discovery Includes. Select whether to include ICMP only and unclassified devices. LLDP Option. To monitor the node status of third-party non-snmp devices, select the Enable LLDP Link Discovery (Automatically discover LLDP links check box. Resource Management 25

26 5. Click the Network tab. 6. Select the network type. Depending on your network type selection, one or more fields display where you enter IP information. You can screen by IP address range, IP subnet address, a single IP address, a list of IP addresses, or the device host name. 7. Enter the IP information for the discovery search. 8. (Optional) To remove device credentials, select the device credentials you want to remove and click the Remove button. 9. To add some of the credentials, select the credentials you want to add and click the Add Selection button. To add all credentials, click the Add All button. Resource Management 26

27 You can add device credentials that you create. For more information, see Add a Device Credential on page 21. The Select Credentials screen closes and the selected credentials are added to the Select Credentials list on the Network Screen. 10. Click the Save button. The Add Profile screen closes and the new device credential displays in the Network Discovery list. Execute a Discovery Procedure You can execute a one-time discovery procedure immediately. To execute a discovery procedure: 1. Select RESOURCES > DISCOVERY. 2. Select the discovery profile you want to execute. When you delete a discovery job from the Jobs list, the NMS300 system deletes the discovery profile of the job. For more information, see Job Control on page Point to More and select Execute. Resource Management 27

28 When discovery has completed, a screen similar to the following displays: 4. Click the Close button. The screen closes. Output files from completed jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. Schedule a Discovery Procedure You can schedule a discovery procedure to occur later. This discovery procedure can be one time or recurrent. To schedule a discovery procedure for future execution: 1. Select RESOURCES > DISCOVERY. This screen lists the existing discovery profiles in the NMS300 system. Resource Management 28

29 When you delete a discovery job from the Jobs list, the NMS300 system deletes the discovery profile of the job. For more information, see Job Control on page Select the discovery profile you want to execute and click the Edit Profile button. 3. Click the Add Schedule button. 4. To enable or disable job execution, from the Enable list, select Yes or No. 5. Specify the scheduling criteria. Once you enable the job execution, you can specify whether the discovery procedure is executed once or on a recurring basis. Resource Management 29

30 Depending on your selections, the schedule screen changes. 6. Enter the schedule information. 7. Click the Submit button. The Schedule screen closes. Your discovery procedure schedule becomes part of the discovery profile. 8. On the Edit Profile screen, click the Save button. Your discovery procedure is executed either once at a future time or on a recurring basis. 9. (Optional) Select JOBS > JOB MANAGEMENT. You can enable, disable, or delete the future execution of this discovery procedure. For more information, see Job Control on page 143. Output files from completed jobs are saved for the data retention period. For more information, see Data Retention Period on page 153. Examine the Devices on Your Network You can view and test the devices that have been discovered on your network. You can also export a list of the devices on your network. For more information, see Export the Device Inventory List on page 34. Once the devices on your network are discovered and added to the inventory database, the NMS300 system polls the devices to make sure that they are still there. You can change how frequently the device inventory is polled. For more information, see Inventory Polling on page 154. View Device Information You can see a list of devices that have been discovered in your entire network. Resource Management 30

31 To view and configure the device list: 1. Select RESOURCES > DEVICES. This screen displays the devices that have been discovered by the NMS300 system. 2. (Optional) To filter the devices that are listed, click the Show Filter button. You can filter the devices that get listed by criteria such as device type, device name and IP address, location, device model, and status. To hide the filter, click the Hide Filter button. 3. To edit the information for a device on the list, select the device for which you want to edit the information and click the Edit button. For more information, see Edit Device Information on page To delete a device from the list, select the device you want to delete and click the Delete button. The device is removed from the list. 5. You can also perform the following tasks from the Devices list: Time-synchronize a device to the NMS300 server. For more information, see Synchronize a Network Device on page 32. Log in to a device. For more information, see Log In to a Device on page 33. Ping, perform a traceroute, or reboot a device. For more information, see Ping, Perform a Traceroute, or Reboot a Network Device on page (Optional) To see the dashboard information for a device, click the device name. For more information, see View Device Details on page 48. Edit Device Information You can edit the information for a device. Resource Management 31

32 To edit device information: 1. Select RESOURCES > DEVICES. 2. Select the device you want to edit and click the Edit button. 3. Modify the information you want to update and click the Submit button. The device information is updated and the screen closes. Synchronize a Network Device You can time-synchronize a network device to the NMS300 server. To synchronize a device: 1. Select RESOURCES > DEVICES. Resource Management 32

33 2. Select the device you want to synchronize and click the Resync button. A confirmation screen displays. 3. Click the Yes button. The device is synchronized and the confirmation screen closes. Log In to a Device You can log in to a device on your network using either the web user interface or Telnet. You can log in to a device when your web browser can be routed to the device. Generally, your web browser has to be on the local network side of the Internet gateway. To log in to a device on your network: 1. Select RESOURCES > DEVICES. 2. Select the device to which you want to log in. Resource Management 33

34 3. Point to More and select either Web GUI or Telnet. A login screen displays. Ping, Perform a Traceroute, or Reboot a Network Device You can ping, perform a traceroute, or reboot a network device. You do not have to be on the local network side of the Internet gateway to conduct these tests. Your web browser only has to be routed to the NMS300 server to conduct these tests. To test a device on your network: 1. Select RESOURCES > DEVICES. 2. Select the device to which you want to ping, perform a traceroute, or reboot. 3. Point to More and select either Ping, TraceRoute, or Reboot. A test results screen displays when the test is completed. Export the Device Inventory List The Inventory screen provides a list of devices and interfaces for export to an Excel or PDF file. Resource Management 34

35 To view the device and interface list: 1. Select RESOURCES > INVENTORY. 2. (Optional) To filter the devices that are listed, click the Show Filter button. You can filter the devices that get listed by criteria such as device type, device name and IP address, location, device model, and status. To hide the filter, click the Hide Filter button. 3. Click the Export to Excel button or the Export to PDF button. The device information is saved on your computer. 4. (Optional) To see the dashboard information for a device, click the device name. For more information, see View Device Details on page 48. Specify Device Groups To simplify the management of networks with many devices, you can create device groups. Once discovered, the devices on your network can be grouped by location, device type, and other criteria to simplify network management. Device groups are optional. Resource Management 35

36 To specify a device group: 1. Select ADMIN > SETTINGS. 2. Under Getting Started with NMS300, select Device Groups. 3. Take any of the following actions for a device group: To add a static device group, click the Add Static Group button. For more information, see Add a Static Device Group on page 36. To add a dynamic device group, click the Add Dynamic Group button. For more information, see Add a Dynamic Device Group on page 38. To edit an existing device group, select the group you want to edit and click the Edit Group button. To delete an existing device group, select the group you want to delete and click the Delete Group button. Add a Static Device Group A static group is a fixed list of specific devices. The list has to be changed manually. Resource Management 36

37 To add a static device group: 1. Select ADMIN > SETTINGS. 2. Under Getting Started with NMS300, select Device Groups. 3. Click the Add Static Group button. 4. Enter the group name. Resource Management 37

38 5. (Optional) Enter a description. 6. Click the Add button. 7. On the Select Devices screen, select the associated devices to add. (Optional) To filter the devices that display on this screen, click the Show Filter button. You can filter the devices that get listed by criteria such as device type, device name and IP address, location, device model, and status. To hide the device filter, click the Hide Filter button. 8. Click the Add Selection button or the Add All button. 9. Click the Close button. The Selected Devices screen closes. 10. Click the Submit button. The Add Static Device Group screen closes. Add a Dynamic Device Group A dynamic group is a dynamic list of devices chosen by filter selection criteria. The list changes automatically as devices that meet the filter criteria are added to and removed from the network. You can change how frequently the device inventory is polled. For more information, see Inventory Polling on page 154. Resource Management 38

39 To add a dynamic device group: 1. Select ADMIN > SETTINGS. 2. Under Getting Started with NMS300, select Device Groups. 3. Click the Add Dynamic Group button. 4. Enter the group name. 5. (Optional) Enter a description. Resource Management 39

40 6. Enter the criteria for the device selection filter. You can filter by device vendor, device location, device type, device model, or device contact. 7. (Optional) To view the devices in the group, click the View Devices button. The devices that meet the selection criteria are displayed. 8. Click the Submit button. View the NMS300 Server Information You can monitor the performance information of the NMS300 server and take appropriate action when necessary. To view the NMS300 server information: 1. Select RESOURCES > NMS SERVER DETAIL. Resource Management 40

41 2. Adjust the system settings as necessary to manage the load on the NMS300 server. For more information, see Manage the System Settings on page 152. Resource Management 41

42 3. Performance Monitoring Monitor how your network performs 3 Network Monitor allows you to view network summary information, performance statistics, real-time and historical information, and the device and interface dashboard. You can also enable and disable the network performance monitor collection and set up the threshold criteria that trigger an alarm. This chapter covers the following topics: Monitor the Top 10 Devices Configure the Monitor View Device Details Manage the Network Dashboard 42

43 Monitor the Top 10 Devices You can monitor the status of the top 10 devices on the network by various criteria. Table 1. Top 10 device details View Description Information Top 10 Devices by Average CPU (Today) Top 10 Devices by Average Memory (Today) Top 10 Devices by Average Response Time (Today) Top 10 Devices by Average Package Loss (Today) Top 10 Interfaces by Average Utilization (Today) Top 10 Interfaces by Traffic (Today) Top 10 Interfaces by Error (Today) Top 10 Interfaces by Discard (Today) Top 10 devices by average CPU utilization for today Top 10 devices by average memory utilization for today Top 10 devices by average response time for today Top 10 devices by average package loss percentage for today Top 10 interfaces by average interface utilization (combination of receive and transmit) for today Top 10 interfaces by total traffic (combination of receive and transmit) for today Top 10 interfaces by total errors (combination of receive and transmit) for today Top 10 interfaces by total discard (combination of receive and transmit) for today Status Device name Average CPU utilization Status Device name Average memory utilization Status Device name Average response time Status Device name Average package loss Status Device name Interface name Receive Transmit Status Device name Interface name Receive Transmit Status Device name Interface name Receive Transmit Status Device name Interface name Receive Transmit Performance Monitoring 43

44 Table 1. Top 10 device details (continued) View Description Information Top 10 Interfaces by Current Utilization (Today) Top 10 Interfaces by Current Traffic (Today) Top 10 interfaces by real-time interface utilization (combination of receive and transmit) Top 10 interfaces by real-time traffic (combination of receive Mbytes per second and transmit Mbytes per second) Status Device name Interface name Receive Transmit Status Device name Interface name Receive (Mbps) Transmit (Mbps) To monitor the top 10 devices: 1. Select MONITOR > TOP (Optional) To see the dashboard information for a device, click the device name. For more information, see View Device Details on page 48. Performance Monitoring 44

45 Configure the Monitor You can enable or disable monitoring, and specify the information that is monitored. Configure the Performance Monitor Settings The monitor configuration list allows you to enable and disable the collection of monitor data for devices, as well as select monitor metrics to collect. Metrics that can be monitored include the following: Device status Device ICMP ping Device CPU Device memory Device temperature Device IP traffic Device ICMP traffic Device TCP traffic Device UDP traffic Device SNMP traffic Device interface traffic To configure the performance monitor: 1. Select MONITOR > MONITOR CONFIGURATION. 2. Select the item you want to configure. 3. Take any of the following actions: To edit the item, click the Edit button. For more information, see Configure the General Monitor Information on page 46. To monitor the item, click the Enable button. Performance Monitoring 45

46 The item is monitored according to the polling interval for the item. To stop monitoring the item, click the Disable button. The item is no longer monitored. Configure the General Monitor Information You can enable and disable monitoring, and edit the information that is monitored. To configure the general monitor information: 1. Select MONITOR > MONITOR CONFIGURATION. 2. Select the item you want to configure. 3. Click the Edit button. The appearance of the Monitor Configuration screen depends on the metric that is edited. 4. In the Enable list, select Yes to enable monitoring and No to disable monitoring. 5. In the Polling Interval list, select the polling interval. 6. Enter a description. Performance Monitoring 46

47 7. Click the Save button. Your changes are saved. 8. Click the Monitor Devices tab. 9. Select the devices you want to have monitored with this metric. All devices. To monitor all devices, click the All Devices radio button. Devices and device groups. To select the individual devices or device groups you want to monitor, click the Select Devices or Device Groups radio button. The appearance of the screen changes to allow you to select the individual devices or device groups to monitor. 10. Click the Save button. Your changes are saved. 11. Click the Monitor Parameters tab. 12. Select the parameters you want to monitor. Performance Monitoring 47

48 To move the parameters between the Available and Selected lists, use the >, <, >>, and << buttons. a. In the Available list, click the parameter you want to monitor. b. Click the > button. The parameter moves to the Selected list. 13. Click the Save button. Your changes are saved. 14. Click the Close button. The Monitor Configuration screen closes. View and Modify the Polling Interval You can view and modify the polling interval for each metric to control how frequently the device and network information is updated. To view the polling interval for each metric: 1. Select MONITOR > MONITOR CONFIGURATION. The current polling interval for each metric is listed on the screen in the Polling Interval (minutes) column. 2. Modify the polling interval for each metric. For more information, see Configure the General Monitor Information on page 46. View Device Details You can view the following types of detailed information for a device: Switch details Interface list Performance Monitoring 48

49 Traffic monitor Bandwidth monitor Configuration files Credential To view the detailed information for a device: 1. Go to a screen that displays a list of the devices for which you want to view information. Examples of screens include: Network summary view. Select HOME > NETWORK SUMMARY. For more information, see Network Summary on page 11. Device list. Select RESOURCES > DEVICES. For more information, see View Device Information on page 30. Inventory list. Select RESOURCES > INVENTORY. For more information, see Export the Device Inventory List on page 34. Map view. Select TOPOLOGY > MAP VIEWS. For more information, see Map Views on page 104. Topology view. Select TOPOLOGY > NETWORK TOPOLOGY. For more information, see Network Topology on page Click the name of the device for which you want to see detailed information. Performance Monitoring 49

50 3. Select the type of information you want to view from the Dashboard menu. Performance Monitoring 50

51 Manage the Network Dashboard You can customize the information that is shown on the network dashboard. Create Your Custom Dashboard Views You can specify your own dashboard views. These choices include the ability to view performance in real time. To create a custom dashboard view: 1. Select MONITOR > DASHBOARD VIEWS. This screen lists the existing dashboard views in the NMS300 system. 2. (Optional) To edit a dashboard view, select the view you want to edit and from More, select Edit. The Edit Dashboard screen displays, which is similar to the Add Dashboard screen. For more information, see step 3 on page 52. Performance Monitoring 51

52 3. Click the Add button. 4. Enter the name of the dashboard. 5. Select the time frame and default chart type. To view performance in real time, from the Time Frame list, select Real-time. 6. Select the source type. You can create a dashboard view of devices or a dashboard view of the interfaces for a device. Device. You can select the devices that appear in your dashboard view. After you complete the steps to add a dashboard view of devices, you return to this step. For more information, see Add a Dashboard View of Devices on page 54. Interface. You can select the interfaces for a particular device that appear in your dashboard view. After you complete the steps to add a dashboard view of the interfaces for a particular device, you return to this step. For more information, see Add a Dashboard View of Interfaces on page 55. Continue with step 7 on page 53. Performance Monitoring 52

53 7. Click the Monitors and Parameters tab. Depending on your type of device or interface selection, a different Monitors and Parameters screen displays. 8. Specify the fields and the order that you want in your new report template. To select the fields, use the left and right arrows. To arrange their order, use the up and down arrows. 9. Click the Submit button. The screen closes. Your view is added to the Dashboard Views list. 10. (Optional) Select the new view and click one of the following buttons: Launch (Popup). To close the screen, click the x ( ) button. Launch (New). A screen opens in a new browser. Performance Monitoring 53

54 This view is the one that displays for the network dashboard of this device or interface. For more information, see View Your Network Dashboards on page 56. Add a Dashboard View of Devices You can choose to view devices. To add a dashboard view of devices: 1. Select MONITOR > DASHBOARD VIEWS. 2. Click the Add button. 3. For the source type, select the Device button. 4. To add devices to the Device Selection list, click the Add Device button. 5. (Optional) To filter the devices that appear in the list, click the Show Filter button. 6. Select up to 10 devices and click the Add Selection button. To add all of the devices in the list, click the Add All button. 7. Click the Close button. Performance Monitoring 54

55 The screen closes. 8. Continue creating your custom dashboard view. For more information see Create Your Custom Dashboard Views on page 51. Add a Dashboard View of Interfaces You can choose to view the interfaces of a device. To add a dashboard view of interfaces: 1. Select MONITOR > DASHBOARD VIEWS. 2. Click the Add button. 3. For the source type, select Interface. 4. To add devices to the Interface Selection list, click the Add Interface button. Performance Monitoring 55

56 5. (Optional) To filter the devices that appear in the list, click the Show Filter button. 6. Select the device for which you want to monitor the interfaces. 7. Select the interfaces you want to monitor and click the Add Selection button. To add all of the interfaces in the list, click the Add All button. 8. Click the Close button. The screen closes. 9. Continue creating your custom dashboard view. For more information, see Create Your Custom Dashboard Views on page 51. View Your Network Dashboards You can view your network dashboards. To view a network dashboard: 1. Select MONITOR > NETWORK DASHBOARD. Performance Monitoring 56

57 2. To select the network dashboard to view, click the Select View button. A screen similar to the following one displays: You have to define the views that display on this screen. For more information, see Create Your Custom Dashboard Views on page Select the view you want to observe and click the Select View button. The screen closes and the selected network dashboard view displays. Performance Monitoring 57

58 4. Configuration Management Keep your device firmware current 4 You can back up and restore device configurations. You can also upgrade device firmware. This chapter covers the following topics: Back Up Your Device Configurations Restore Your Device Configurations Upgrade Your Device Firmware 58

59 Back Up Your Device Configurations You can back up the configurations of the NETGEAR devices on your network. Configuration backup is an example of a job that can be scheduled for future execution on a recurrent basis for batch operations. Add a Device Backup Profile You have to create a backup profile before you can back up a device configuration. To add a device backup profile: 1. Select CONFIGURATION > BACKUP. The Backup screen displays the existing backup profiles in the NMS300 system. When you delete a backup job from the Jobs list, the NMS300 system deletes the backup profile of the job. For more information, see Job Control on page 143. Configuration Management 59

60 2. Click the Add Profile button. 3. Enter the following information. General Info. Enter the name and description of the profile. Backup File Setting. Enter the file name and version of the backup file. 4. Click the Select Devices button. 5. Add devices and device groups. You can also remove existing devices from the Select Target Network Devices or Groups list. To add devices: Configuration Management 60

61 a. Click the Add Device button. b. Select the devices you want to add and click the Close button. The screen closes. To add a device group: a. Click the Add Group button. b. Select the device groups you want to add and click the Close button. The screen closes. To remove a device, select the device you want to remove and click the Remove button. The resulting devices appear in the Select Target Network Devices or Groups list. 6. (Optional) To save your information on the Backup screen, click the Save button. You can continue editing your backup profile later. 7. (Optional) Click the Add Schedule button. You can schedule the generation of the report for a later time or have it recur automatically. For more information, see Schedule a Backup Procedure on page (Optional) Click the Execute button. Configuration Management 61

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