Nokia Siemens Network NetAct For Juniper. Mobile Broadband Ethernet and IP Assurance

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1 Nokia Siemens Network NetAct For Juniper Mobile Broadband Ethernet and IP Assurance

2 Understanding the user experience is the key to customer loyalty Providing an excellent customer experience is essential for operators that wish to succeed in todays highly competitive markets. Customers expect to use their chosen mobile services whenever and wherever they want. Operators will only be able to maintain ARPU and customer loyalty by meeting these expectations. In other words, the drive for quality of service and quality of experience must lie at the heart of every operator s business. NetAct OSS5.3 CD3 introduces Ethernet and IP assurance monitoring and reporting for the Juniper Networks based Mobile Backhaul and Core Site connectivity solutions delivered by Nokia Siemens Networks. The ability to manage the Ethernet and IP/MPLS domain utilizing the same OSS applications that are used for the Radio Access and Core network provides e2e assurance capabilities that result in higher service availability and increased end user satisfaction. Juniper Networks support in the NetAct Monitoring & Reporting applications enables the user to build network views that reflect the e2e physical connectivity across the Radio Access, Backhaul and Core networks. This combined with common alarm monitoring processes and tools enables events to be correlated so that fault detection and isolation is expedited enabling faster restoration of service times. Whilst predominantly designed to support Juniper Networks within Mobile Backhaul (cell site, aggregation and controller site routers) and Mobile Core, the solution also enables support for other Juniper Networks Junos based devices that may be present in the operator s environment. Combined with the ability to manage the Microwave Radio domain in addition, Nokia Siemens Network NetAct provides true e2e Mobile Broadband assurance that negates the need for complex and risky integration projects. The NetAct for Juniper Networks solution provides an assurance solution with Fault and Performance Management with CLI/SSH or Juniper Junos Space used remotely for configuration management and service provisioning. Additionally Nokia Siemens Networks is able to offer and deliver Customer Services for: Cross domain alarm correlation Customized Performance Reporting Integrations to Umbrella OSS Operator benefits e2e assurance across the entire Mobile Broadband domain Reduce costs through rapid problem detection and prioritization according to potential network and service impact Analyze network performance to understand trends and maximize revenue Respond more quickly to customer complaints

3 e2e visibility and common OSS applications ensures network availability Fraud analysis Vehicular management Data WH Nokia Siemens Networks NetAct provides flexible view creation with Layer 2 Ethernet and Layer 3 IP alarm & event handling NetAct Integration The NetAct for Juniper Networks solution is an off-the-shelf adaptation that was introduced with OSS5.3 CD3. The solution is realized using a combination of SNMP trap reception and SNMP polling. With over 100 alarm & event notifications from the network elements including L2 and L3 service affecting alarms the user is able to monitoring, report and react to any likely network failure or outage. NE health monitoring Chassis, FRU, FAN Temperature Control Plane monitoring BGP, OSPF Link state monitoring Link up / down MPLS monitoring VPNs, LSP Tunnels Diagnostics Trace-route RTT & Ping monitoring Security (Juniper SRX & J series only) Firewall, Screen attacks, authentication failures Others RMON, Syslog, Configuration change, Cold/Warm Start, Authentication failure, etc System logging (Syslog) Syslog messages can be used to supplement the normal fault traps. NetAct provides support to receive the Syslog Messages as SNMP traps and processes these as other alarms. NetAct Monitoring NetAct monitoring applications are used to display the network topology and process/view fault and event data. The NetAct graphical views are easily adjustable to the different monitoring needs. In the upper level views users can quickly see the general alarm situation of the managed network. Moving to a sub-view shows the alarming objects and enables the operator to launch tools for corrective action. NetAct Alarm Monitor The NetAct Alarm Monitor application presents the active alarm situation of the network as a sorted list. The sorting of the list is based on the alarm severity class and alarm time stamps (generation time of alarms in the element or their insertion time into the NetAct alarm database). Alarm Monitor provides the operator with the possibility to acknowledge and cancel alarms, launch additional applications and to open the related Alarm Manual page for further details on the alarm or actions to be taken. NetAct Alarm History Alarm history handling provides the user with means to investigate the possible causes of faults to gain a clearer understanding of the general status of the network system and the nature of the problems that are active. After the alarm information is collected and monitored in NetAct, the user can carry out an analysis of the fault situation by performing various user-defined searches and queries to the alarm database. NetAct Alarm Correlation NetAct Alarm Correlation reduces manual alarm handling and the workload of monitoring personnel by automating the management of the alarm flow. You can implement operator-specific correlation rules to best suit your needs. Element Manager Launch NetAct Element Manager Launch enables the User to select from a command line interface session or Juniper Junos Space if deployed. This provides the ability for Configuration Management and service provisioning. Key Features Network wide assurance covering Radio Access, Mobile Backhaul and Core Real-time fault status monitoring with element, link and service event handling SLA violation threshold crossing alerts Cross domain alarm correlation NetAct northbound interface support

4 e2e reporting and common OSS applications ensures network performance Performance Assurance In addition to the assurance capabilities provided by the NetAct Monitoring applications for Juniper Networks, the solution enables NetAct Reporting applications to collect and report on key performance criteria to ensure the elements & links are performing as expected. NetAct Fault Management Reports Fault management reports (FM Reports) provide the user with a web based interface to see snap shots of the fault status at any given time. The statistical survey of alarms provides information that allows the user to identify problems in the network, and to take corrective actions to improve the network performance. The user can define the scope of the report, for example, the time frame or the network elements and alarms. The alarms can be selected by alarm class and alarm status (active, or all alarms). Report Builder Report Builder is the central application of the NetAct Reporting system. It allows the user to: Create and manage KPIs Create and manage reports Manage the permissions to access data Run reports. The easy-to-use graphical user interface and the use of a report creation wizard enable even inexperienced SQL users to create ad-hoc reports with the NetAct Report Builder. This application is designed to run a broad range of different reports on the performance data of different network technologies. Although it is possible to use the NetAct Report Builder for ad-hoc queries for example for troubleshooting, the main purpose is to administer the reporting environment. Reports for Juniper Networks include support of network element health and physical port performance indicators: Device availability CPU, memory and buffer utilization Port bandwidth Port transmissions, port utilization, port errors, port discards ingress & egress Broadcast, unicast and multicast packets IPSec tunnel packets in, out and dropped Report Explorer NetAct Report Explorer combines the functionality of NetAct Report Browser and KPI Browser. The Report Explorer is a web interface, acting also as a reporting portal. NetAct Report Browser allows viewing any report created with Report Builder. Also URL links to other reports and sources can be included to the reporting portal. NetAct Report Explorer can provide the same report to several different user groups by running the reports on a daily, weekly or monthly basis, or generating summary reports. The tool allows operations like sorting of the resulting data rows, or changing the time selection of a given report. NetAct Report Explorer allows easy access to management level information, and it also serves as a starting point for detailed troubleshooting. Key Features Mobile Broadband network wide reporting Network element heath and port level reporting Common reporting application for all technology domains 15 minute collection intervals Raw & aggregated data (hour, day, week) Web based alarm & event trending view with FM Reports NetAct northbound interface support

5 Technical Details & Ordering Items Technical Details NetAct for Juniper Networks - OSS5.3 CD3 onwards Nokia Siemens Networks NetAct Monitoring Nokia Siemens Networks NetAct Reporting NetAct Monitoring Managed Object Browser Hierarchical Top Level User Interface views for Juniper Networks E2E cross domain management (Radio, Core & Mobile Backhaul) View creation and maintenance with Network Editor Alarm Monitor Alarm Manual Pages Maintenance Region Maintenance Mode Alarm History and FM Reports Alarm sorting and filtering Alarm acknowledge and unacknowledged Alarm cancel Alarm resynchronization Alarm correlation and FM rules Network element health, port health, link status, MPLS, Control Plane and security domain alarm handling User defined threshold crossing alerts (service violation) Alarm forwarding to Alarm Trouble Ticket creation Element Manager launch CLI/SSH and Juniper Networks Junos Space applications Alarm forwarding to NetAct NBI (3GPP) Support for Juniper Networks Junos based switches & routers including Juniper MX series, ACX series, SRX series, M series, T series, PTX series and EX3200, 4200 and 4500 Junos 10.x, 11.x and 12.x supported NetAct Reporting Measurement data collection via SNMP polling Measurement data storage and management Raw and aggregated data at hour, day, week Reporter Builder and editor Reports viewed in NetAct Reporter as graph, bar, line and pie charts with Microsoft Excel option Top-N Reports e.g. worst performing ports Network element health, Port bandwidth, Port transmissions, port utilization, port errors, port discards ingress & egress Broadcast, unicast and multicast packets IPSec tunnel packets in, out and dropped PM data forwarding via NetAct NBI (MDE/XML) Support for Juniper Networks Junos based switches & routers including Juniper MX series, ACX series, SRX series, M series, T series, PTX series and EX3200, 4200 and 4500 Junos 10.x, 11.x and 12.x supported Sales Item Code OSSW2912 OSSW2913 OSSW2914 OSSW2915 OSSW2916 OSSW2917 OSSW2918 OSSW2919 NetAct Ordering Codes for Juniper Networks Sales Item Description NetAct Mobile Backhaul Monitoring BSW NetAct Mobile Backhaul Reporting BSW Monitoring ASW for MBH Cell Site LTU Monitoring ASW MBH Aggregation Site LTU Monitoring ASW MBH Controller Site LTU Reporting ASW for MBH Cell Site LTU Reporting ASW MBH Aggregation Site LTU Reporting ASW MBH Controller Site LTU

6 Nokia Siemens Networks Karaportti 3, FIN ESPOO FINLAND Copyright 2012 Nokia Siemens Networks. All rights reserved.

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