Infinity Integrated Systems and Solution Ltd.

Size: px
Start display at page:

Download "Infinity Integrated Systems and Solution Ltd."

Transcription

1 Company Profile Infinity Integrated Systems and Solution Ltd. House: 22, Road: 113/A, Gulshan - 2, Dhaka-1212 URL: Africa : Shara Haiti, Tripoli, Libya. Ph :

2 Table of Contents COMPANY OVERVIEW... 3 OUR CUSTOMER VALUE PROPOSITION... 4 AREAS OF FOCUS... 5 KEY DIFFERENTIATORS AND STRENGTHS... 6 TECHNOLOGY PARTNERS... 7 CORE VALUES SOME OF OUR CURRENT CUSTOMERS PRODUCT AND SERVICES RANGE: OUR BUSINESS PARTNERS & PRODUCTS: STRIVING FOR EXCELLENCE Page 2 of 18

3 Company Overview Infinity Integrated Systems and Solution is a leading communications services company, unique for the depth of our capabilities and the dedication of our people. Our people are experts in the dynamic field of communications technology and excel at delivering customized communications services and solutions to our customers. Infinity Integrated Systems and Solution works with customers from all industries and provide systems and services that are relevant to companies from the largest enterprises and telecommunication carriers down to smaller enterprises. Page 3 of 18

4 Our Customer Value Proposition Our customers often first choose Infinity Integrated Systems and Solution because we simply offered the best solution to their business requirements. They continue to work with us for our on-going ability to support their business. To ensure total client satisfaction, Infinity Integrated Systems and Solution constantly searches for solutions that would meet our customers requirement. We know, it is easy to source for a product for on-sale to a customer but the full value of the product can not be realized until there is deep understanding of it s capabilities. This support requires an investment in training, processes and inventory. It also requires the expertise that results from supporting a solution in multi-facet environments over a period of time. We partner with the world s best technology partners to provide the most advanced and flexible solutions. Being very selective about our technology partners, Infinity Integrated Systems and Solution is committed to deliver solutions that are built on customer expectations. We may not always choose the strongest brand, however we will always choose a partner with the strongest technology and a commitment to support our regional customers. Today, Infinity Integrated Systems and Solution partners with over 20 world-class technology providers and we constantly review the market for new solutions that would benefit our customers. Page 4 of 18

5 Areas of Focus Infinity Integrated Systems and Solution Limited provides consulting, requirement analysis, architecture definition, and project implementation. We undertake turnkey software projects both on-site and off-site and also run fully staffed, dedicated development facilities for our clients. Infinity Integrated Systems and Solution Limited offers high quality, cost effective software solutions to address the needs of the information technology industry. We are committed to quality and timely delivery of software solutions. Infinity Integrated Systems and Solution Limited focuses in following technological areas: Award Winning complete Suite of Banking Automation solutions E-banking and M-banking solutions suite ITES and solutions for the Telecom Industry Network Management Systems Call Center Solutions BI and ERP solutions EDW, ERP consultancy and solutions SI Business & Operations Support Systems Switching and VoIP E-Commerce, Intranet and IP Solutions ITIL consultancy Compliance checking like SOX, HIPPA, GLBA ATM Supply Installation and Maintenance Switching Solutions Supply, Installation, and Maintenance Other Alternative Delivery Services Solutions. Disaster Management and Recovery Solutions (Hardware Software and Communication Infrastructures) Data Centre Solutions (Hardware Software and Communication Infrastructures) Network and Security Management Solutions ERP and Business Solutions, with both individual module and cumulative packages Page 5 of 18

6 Storage and Infrastructure solutions (Hardware Software with relevant complementary accessories). Pre-Sales Consultancies involving assessment of and requirement analysis. Post-Sales Consultancies involving Team Leading, Project Management and Resource Development Training Infrastructure/Departmental Engineering and Re-Engineering to accommodate new business model (if any). Key Differentiators and Strengths Ability to work with leading edge technologies. End to end network competency. Flexible business model Harnessing latest trends in business and technologies Delighted Customer leading to Repeat Orders Page 6 of 18

7 Technology Partners By ensuring it has access to the latest technologies available and under development; Infinity Integrated Systems and Solution Limited has forged partnerships with some of the world s leading technology vendors. By drawing on its partners expertise, Infinity Integrated Systems and Solution Limited is able to adopt the most appropriate technologies and develop the most appropriate solutions for its customers. Our technology partners include: 3i Infotech, India SEI-CMM level 5 certified 3i Infotech is among the top 5 Software companies in India. Emerging from the parentage of the largest Private Sector Bank in India - ICICI Bank, 3i Infotech combines the domain knowledge and the technical advantage of providing the leading end-to-end banking and financial sector solutions and services in India. The key advantage of offering drilled down modular solutions addressing the various different functionalities of the BFSI sector, 3i has within a span of 7 years of hatching has become an over 100 million dollar company serving across the Globe. Products and Services : In the Banking solutions sphere the offer consists of CBS, TF, Treasury, ULS (Universal Lending Solution) full Loan Life Cycle (LO, LM, LC), ALM, AML, Risk (BASEL II compliant - Credit, OPS and Market), Internet banking, Payment solutions, Leasing, Card Solutions etc. Beyond there is Insurance, ERP and a host of other products. In the Services sector 3i is the market leader in Hosting ASP models, Datacenters and all other peripheral IT related services. TechMahindra (TechM) India : TechM is the leading SI and solutions provider company in the telecom domain out of India and one of the leading 5 in the world. A pure services company, spawned from ownership of BT (British Telecom) and Mahindra and Mahindra it is responsible for the complete back end operation of BT as well as being the top telecom SI in the domains of BI, EDW, ERP etc. domains. TechM has the portfolio of providing end to end solutions in the telecom domain. Just recently TechM has successfully done to complete launching of Etisalat in India. Currently with their merger/acquisition of Satyam computers creating Mahindra Satyam, Techm alongwith Mahindra Satyam is among the top 4 largest IT services company in India. Page 7 of 18

8 Madras Security Printers (MSP) Leading the Indian Market in Security Printing and MICR enabled Security and Bonded, Security papers and instruments. APLAB Leading with a host of banking automation delivery channel products including: ATM, POS, MICR (Encoder, Decoder) etc. AdventNet, USA Founded in 1996, AdventNet has served a diverse range of enterprise IT, networking and telecom customers. Products: Network Security Scanner with Patch Management, Complete network monitoring software, Asset Management software, QoS monitoring tool for VoIP network, Windows active directory management, Web based customer support Software, Network change & configuration management, Windows desktop management software, Wireless LAN security & management solution, IT help desk & asset management software, Availability and performance monitoring tool, Web based bandwidth monitoring tool, Web based event log analysis tool, Web based firewall log analysis tool, Multi-vendor storage area network monitoring software, Automated patch management software ASPECT, USA Aspect Software is the world's largest company solely focused on the contact center industry. Products: Unified IP Products, ACD, Predictive Dialer IVR, CTI, Internet Contact, IP Strategy, Open Integration, Unified Command and Control. PerformanceEdge Suite - Workforce Management, Recording and Quality Management, Performance Management, Campaign Management, Coaching and elearning BMC Software, USA BMC Software, Inc., (NYSE: BMC) is a leading global provider of enterprise management solutions that empower companies to automate their IT and align it to the needs of the Page 8 of 18

9 business. Delivering Business Service Management, BMC solutions span enterprise systems, applications, databases and service management. Products: PATROL, Remedy, Magic, CONTROL-M, Marimba, MAINVIEW, AppSight/Identify BayTalkItec, INDIA BayTalkItec is a leading provider of digitized voice application products right from As one of the early entrants in the Computer Telephony arena, BayTalkItec has accumulated vast experience in deployment of various IVR applications to enterprises worldwide. Products: IVT Systems, Video Messaging, Unified Messaging System, Voice Logger, SMS Application, Smart Call, Smart Call ADT, Wireline SMS, Speech Recognition, Linux Smart CT Suite Blue Coat: Blue Coat Systems, Inc., founded in 1996, (NASDAQ: BCSI) is a publicly-held company based in Sunnyvale, California. Blue Coat secures Web communications and accelerates business applications across the distributed enterprise. Blue Coat s family of appliances and client-based solutions deployed in branch offices, Internet gateways, end points, and data centers provide intelligent points of policy-based control enabling IT organizations to optimize security and accelerate performance for all users and applications. Blue Coat has installed more than 30,000 appliances worldwide and is ranked #1 by IDC in the Secure Content and Application Delivery market. Products: Blue Coat SG Appliances, Blue Coat AV Appliances, Blue Coat RA Appliances, Blue Coat Web Filter, Blue Coat Reporter, Blue Coat Director, Blue Coat SG Client, Win Proxy, K9 Web Protection Cyberoam-Unified Threat Management Cyberoam is the leading provider of identity-based Unified Threat Management network security solutions for small, medium and large enterprises. The Cyberoam UTM appliance includes Stateful Inspection Firewall, VPN, Bandwidth Management, Multiple Link Load Balancing & Gateway Failover and Reporting module over a single platform. Cyberoam offers the subscription services of Gateway Anti-virus and Anti-spyware, Gateway Antispam, Intrusion Prevention System IPS and Web and Application Filter. Page 9 of 18

10 Cyberoam provides the most comprehensive, zero-hour protection that is cost-effective and easy-to-manage to enterprises with its highly integrated solutions like the Stateful Inspection firewall, Gateway Anti-virus and Anti-spyware, Gateway anti-spam, intrusion prevention system and Content filtering. Cyberoam firewall vpn appliance offers secure, encrypted tunnels for secure remote access to the mobile workforce to the central network in enterprises. Checkpoint Check Point Software Technologies Ltd. ( is a leader in securing the Internet. The company is a market leader in the worldwide enterprise firewall, personal firewall, data security and VPN markets. Products: Network Security, Security Management, Data Security Diavox Voice Logger Solution EiqNetworks eiqnetworks, Inc., a global provider of next-generation Security Information Management (SIM) solutions, enables enterprise, government and MSSP customers to cost-effectively improve operations by gaining better visibility into the overall IT infrastructure Products: SecureVue, Enterprise Security Analyzer (ESA), Network Security Analyzer eservglobal, France As a global solutions provider, eservglobal helps carriers and services providers in more than 50 countries. We provide turnkey solutions and enable Multimedia and Network Services. eservglobal is a publicly listed company on the London Stock Exchange (symbol: ESG) and the Australia Stock Exchange (symbol: ESV). Products: E-Charging (ChargingMax, Top Up Suite), Messaging (M@ilis,MessageMax), Personalising Mobility Suite, Numbering Suite, PromoMax ) Page 10 of 18

11 GFI GFI is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging needs. Founded in 1992, GFI has offices in Malta, London, Raleigh, Hong Kong, Adelaide and Hamburg which support more than 200,000 installations worldwide. GFI is a channel-focused company with over 10,000 partners throughout the world. GFI is also a Microsoft Gold Certified Partner. Products: GFI MailEssentials, GFI MailSecurity, GFI WebMonitor, GFI MailArchiver, GFI FAXmaker, GFI LANguard, GFI EventsManager, GFI EndPointSecurity, GFI Network Server Monitor, GFI PCI Suite Interactive Intelligence Entire range of Contact center solution McAfee, USA McAfee is the largest dedicated security company in the world. Products: Foundstone, IPS (Intrusion Prevention System), Anti-spam, Anti spy-ware, Antivirus, Data loss prevention (DLP), Encryption, Host intrusion prevention, Messaging and web security, Mobile security,network Access Control, Network intrusion prevention, Risk and compliance,system security management, Vulnerability management NICE NICE Systems is the leading provider of Insight from Interactions TM, offering comprehensive performance management and interaction analytics solutions for the enterprise and public safety and security markets. Products: NICE SmartCenter (NICE Perform, IEX TotalView Workforce management), NICE Contact Center Tool (ScreenSense, NiceUniverse Compact, Customer Feedback, NICE Analyzer),Targeted Training Tools (NICE Learning, Agent coaching), Tools for Recording Multimedia Insights (NiceUniverse, NiceLog, NiceLog High Density Logger,NiceLog VoIP, NiceCall Focus III, Mirra IV ) PGP Data encryptions Solution Page 11 of 18

12 PointSec A Checkpoint Company Products: Network Security, Security Management, Data Security. SAS, USA With 30 years of experience, SAS delivers proven solutions to access relevant, reliable, consistent information throughout your enterprise, giving you the ability to make the right decisions and achieve sustainable performance improvement Products: Data Integration & ETL, Business Intelligence, Analytics, Enterprise Intelligence Platform Sophos, UK Exclusive partner for Sophos products & services Products: Endpoint Security and Control, Security and Control, Web Security and Control, Sophos NAC Advanced, Page 12 of 18

13 Core Values Infinity Integrated Systems and Solution Limited has a strong set of core values, which guide the behavior and conduct of its employees. These core values are based on the following: TRUST To trust our colleagues and value their integrity RESPECT To respect the individual, regardless of his race, religion or gender and treat all employees equally, whether subordinates peers or superiors RESPONSIVENESS To be responsive to the needs of our customers and to treat customers with the utmost respect and courtesy INNOVATION To continuously improve our product and service offerings via innovation TRANSPARENCY To be transparent and sensitive in our dealings with all stakeholders ETHICS Maintain the highest levels of ethical behavior and in all matters, abide by the law Page 13 of 18

14 Some of Our Current Customers BRAC Bank Ltd. Basic Bank Ltd. The City Bank Ltd. Banglalink Teletalk Bangladesh Ltd ROBI Al Madar Telecom (Libya) Sheltech Ltd. RanksTel Grameen Phone Ltd. IDLC of Bangladesh Special Security Force (Government of Bangladesh) Golden Life Insurance Company Central Insurance Company (CIC) Bureau of Statistics Bangladesh Bangladesh Police ( Forensic Lab, Crime Detection Software ) Rural Electrification Board ( ERP ) BTCL ( On Going ) Bangladesh Navy ( Ship Design Software ) National University ( ERP) Petrobangla ( ERP ) Co Water ( ERP) Page 14 of 18

15 Product and Services Range: Infinity Integrated Systems and Solution currently is actively working on providing robust and reliable solutions to both Financial and non-financial companies in Bangladesh. Depending on the solutions requirements, timeframe and economy on customer s part, Infinity Integrated Systems and Solution either selects off-the-shelf, best-of-breed solutions using their experience and skills in customizing and implementing the solution, or develops a solution tailored to customer s specific requirements. The various solutions offered by Infinity Integrated Systems and Solution sector-wise are: Full Range of Banking automation products and solutions Contact Center Solution Business Service Management Solution Workforce Management System Voice Logger Solution Intel Dialogic Card based solution Value Added Services for Mobile Operator Interconnect Billing for Mobile Operator SMS Banking ATM MICR Network Management System Customer Relationship Management System Enterprise Patch Management System Fax Server Archiving Solution End to End Telecom Solution Billing Solution for Telecom Operators Content Security Solution for Mobile Operators Network Services Bandwidth Optimization and Management Solution Adobe products Network Services Page 15 of 18

16 Our Business Partners & Products: Page 16 of 18

17 Striving For Excellence Doing best at what we do is our prime target. And in doing so, we can confidently inform you as our existing or potential client that what-ever small or large, high-tech or cumbersome job you entrust it with, we shall provide you with the peace of mind to get it done within the stipulated time and at world-class and satisfactory standards of quality!! BASIC CORPORATE INFORMATION Name of Company: Infinity Integrated Systems and Solution Ltd Type of Business: IT & ITES Established Date: 2005 Contact Address: Chaklader House (8 th Floor),Road:113/A,Plot:22,Gulshan-2,Dhaka-1212 Key Contact Persons: Waleed Morshed CEO & Director Md.Humayun Kabir, PMP, CDCP COO Page 17 of 18

18 Waleed Morshed Being the son of a diplomat and having traveled globally, Waleed Morshed finished his studies in Business Administration & Economics in 1990 from the UK, and immediately joined ANZ Grindlays Bank Plc in Dhaka working both in Planning and Treasury. Subsequent to that he worked in the IT industry having focused mostly into solutions both hardware software networking communications and integration. However he developed a specialization in Enterprise Solutions working with big brands namely Acer, Digital Equipment Corporation, Hewlett Packard, Compaq, IBM, Sun Systems, and Dell. He eventually joined Brac Bank Ltd in 2004 after eleven years in the IT industry where he was instrumental in the automation of the Bank in totality. Following that he returned to the IT industry working mostly with GIS Governmental projects, Remittance related consultancy, Fiber Optic Automation in the Telecom Industry, Banking sector solutions and consultancy. He briefly represented 3i Infotech Ltd (sister concern of ICICI Bank) (a leading software house globally), as its Country Manager in Bangladesh. He was also instrumental in the automation of other banks namely BASIC Bank. He brings with him experience both in Financial Sector exposure as well as IT integrated solutions for both financial sector as well as other market segments. As of recently he has been CEO & Director of both Next Generation Graphics Ltd Group ( ) and Infinity Integrated Systems and Solution Ltd( ). During his tenure with these companies he has been instrumental in both Financial Sector and Governmental Projects involving Survey based solutions as well as complementing IT and Software applications. Page 18 of 18

AL RAFEE ENTERPRISES Solutions & Expertise.

AL RAFEE ENTERPRISES Solutions & Expertise. AL RAFEE ENTERPRISES Solutions & Expertise. Virtualization Al Rafee has strategically made substantial investment in building up a large end to end portfolio of Virtualization across the entire IT infrastructure

More information

Unified Threat Management, Managed Security, and the Cloud Services Model

Unified Threat Management, Managed Security, and the Cloud Services Model Unified Threat Management, Managed Security, and the Cloud Services Model Kurtis E. Minder CISSP Global Account Manager - Service Provider Group Fortinet, Inc. Introduction Kurtis E. Minder, Technical

More information

I.T. Security Specialists. Cyber Security Solutions and Services. Caretower Corporate Brochure 2015 1

I.T. Security Specialists. Cyber Security Solutions and Services. Caretower Corporate Brochure 2015 1 I.T. Security Specialists Cyber Security Solutions and Services Caretower Corporate Brochure 2015 1 about us As an independent IT security specialist, with over 17 years experience, we provide tailored

More information

Your Security Partner of Choice

Your Security Partner of Choice Your Security Partner of Choice 6/16/14 2 About WatchGuard 100% CHANNEL 5,000 partners in 120 countries Ø Firewall appliance pioneer Ø Nearing 1,000,000 appliances shipped to business customers worldwide

More information

Sophos Acquires Cyberoam

Sophos Acquires Cyberoam Sophos Acquires Cyberoam Frequently Asked Questions Table of Contents FAQ... 2 What is Sophos announcing?... 2 Who is Cyberoam?... 2 Why is Sophos acquiring Cyberoam?... 2 Why is Sophos acquiring Cyberoam

More information

ICT budget and staffing trends in the UK

ICT budget and staffing trends in the UK ICT budget and staffing trends in the UK Enterprise ICT investment plans to 2013 January 2013 TABLE OF CONTENTS 1 Trends in ICT budgets... 1 1.1 Introduction... 1 1.2 Survey demographics... 1 1.3 IT budget

More information

City of Coral Gables

City of Coral Gables City of Coral Gables Information Technology Department IT TECHNICAL SUPPORT DIVISION Infrastructure Upgrade Plan Systems, Applications, Network, and Telecommunications Infrastructure OVERVIEW Last revision:

More information

Patch management with GFI LANguard and Microsoft WSUS

Patch management with GFI LANguard and Microsoft WSUS A cost-effective and easy solution for network-wide patch management This white paper provides an overview of how to use GFI LANguard and Microsoft Windows Software Update Services (WSUS) to keep your

More information

PRESIDIO MANAGED SERVICES OVERVIEW

PRESIDIO MANAGED SERVICES OVERVIEW OVERVIEW VALUE AND COMMITMENT OUR COMMITMENT In our pursuit of excellence for Managed Services we dedicate our team to support the strategic business and IT drivers from our customers. Enabling you to

More information

ICT budget and staffing trends in Healthcare

ICT budget and staffing trends in Healthcare ICT budget and staffing trends in Healthcare Enterprise ICT investment plans November 2013 ICT budget and staffing trends in Healthcare P a g e 1 www.kable.co.uk / The id Factor Ltd / + 44 (0) 207 936

More information

Patch management with GFI LANguard N.S.S. & Microsoft WSUS

Patch management with GFI LANguard N.S.S. & Microsoft WSUS Patch management with GFI LANguard N.S.S. & Microsoft WSUS A cost-effective and easy solution for network-wide patch management This white paper provides an overview of how to use GFI LANguard Network

More information

IT Security. Muscat 15+ ABOUT US IN A GLANCE

IT Security. Muscat 15+ ABOUT US IN A GLANCE www.insight.co.om insightoman insightoman insightoman insight-information-technology www.insight.co.om insightoman insightoman insightoman insight-information-technology ABOUT US LOCATION Visit us at

More information

HI-TECH CO. SYSTEMS. Company Profile

HI-TECH CO. SYSTEMS. Company Profile HI-TECH CO. SYSTEMS Company Profile About Us HTCS is one of the fast-track high-end networking and service support companies based in Delhi. Our field of specialization includes Hardware procurement, AMC

More information

Simplify Your Network Security with All-In-One Unified Threat Management

Simplify Your Network Security with All-In-One Unified Threat Management Singtel Business Product Factsheet Brochure Managed Defense Unified Services Management Simplify Your Network Security with All-In-One Unified Management Singtel Managed Unified Management (UTM) Services,

More information

PRESIDIO MANAGED SERVICES OVERVIEW JULY 2013

PRESIDIO MANAGED SERVICES OVERVIEW JULY 2013 OVERVIEW JULY 2013 AGENDA Overview Capabilities Commitment OVERVIEW Capabilities Addressing today s IT challenges Our Capabilities and Approach Network Data Center Collaboration Security Workplace Service

More information

NICE Systems and Avaya provide businesses with Insight from Interactions

NICE Systems and Avaya provide businesses with Insight from Interactions IP Telephony Contact Centers Mobility Services OVERVIEW NICE Systems and Avaya provide businesses with Insight from Interactions Supports Avaya Communication Manager Application Enablement Services (AES)

More information

Reaping the Full Benefits of a Hybrid Network

Reaping the Full Benefits of a Hybrid Network Singtel Business Product Factsheet Managed Hybrid Network Reaping the Full Benefits of a Hybrid Network Singtel Managed Hybrid Network is an innovative offering that extends the enterprise s network coverage

More information

s Software as a Service (SaaS) offering: T-Suite Making your hard costs soft

s Software as a Service (SaaS) offering: T-Suite Making your hard costs soft s Software as a Service (SaaS) offering: T-Suite Making your hard costs soft T-Suite and Telstra T-Suite means you can: Rapidly deploy business applications when and where you need them Reduce capital

More information

Overview. Where other. Fortinet protects against the fullspectrum. content- and. without sacrificing performance.

Overview. Where other. Fortinet protects against the fullspectrum. content- and. without sacrificing performance. Overview Fortinet pioneered an innovative, high performance network security solution that addresses the fundamental problems of an increasingly bandwidth-intensive network environment and a more sophisticated

More information

Deploying GFI LANguard S.E.L.M.

Deploying GFI LANguard S.E.L.M. Deploying GFI LANguard S.E.L.M. Design overview & deployment strategies This white paper gives an overview of how GFI LANguard S.E.L.M. works and discusses installation and deployment issues, enabling

More information

UNIFIED PERFORMANCE MANAGEMENT

UNIFIED PERFORMANCE MANAGEMENT UNIFIED PERFORMANCE MANAGEMENT VISIBILITY CONTROL OPTIMIZATION COMPLETE WAN OPTIMIZATION Increase the speed and efficiency of your wide area network. Exinda s Unified Performance Management (UPM) solution

More information

Payment Card Industry Data Security Standard

Payment Card Industry Data Security Standard Symantec Managed Security Services support for IT compliance Solution Overview: Symantec Managed Services Overviewview The (PCI DSS) was developed to facilitate the broad adoption of consistent data security

More information

Managed Security Services for Data

Managed Security Services for Data A v a y a G l o b a l S e r v i c e s Managed Security Services for Data P r o a c t i v e l y M a n a g i n g Y o u r N e t w o r k S e c u r i t y 2 4 x 7 x 3 6 5 IP Telephony Contact Centers Unified

More information

ICT Category Sub Category Description Architecture and Design

ICT Category Sub Category Description Architecture and Design A A01 Architecture and Design Architecture and Design Enterprise & Business Architecture A02 Architecture and Design Information Architecture A03 Architecture and Design Solution Architecture B Benchmarking

More information

Gartner Magic Quadrant Update Dedicated IPS Field & Partner Talking Points

Gartner Magic Quadrant Update Dedicated IPS Field & Partner Talking Points Gartner Magic Quadrant Update Dedicated IPS Field & Partner Talking Points Check Point Analyst Relations & Product Teams Heather Haas (AR), Darrell Burkey (PM), Gene Manyak (PMM) May 18, 2009 WHAT: Gartner

More information

Cisco Unified Intelligent Contact Management Enterprise 7.2

Cisco Unified Intelligent Contact Management Enterprise 7.2 Cisco Unified Intelligent Contact Management Enterprise 7.2 Cisco Unified Intelligent Contact Management Enterprise-an integral component of the Cisco Unified Communications system-delivers an integrated

More information

Complying with PCI DSS

Complying with PCI DSS Complying with PCI DSS Table of Contents Complying with the New PCI DSS Rulings 1 Audio and DTMF Tone Data 2 Agent Screen Data 2 Appendix A 3 Complying with the New PCI DSS Rulings The Payment Card Industry

More information

CHECK POINT. Software Blade Architecture. Secure. Flexible. Simple.

CHECK POINT. Software Blade Architecture. Secure. Flexible. Simple. CHECK POINT Software Blade Architecture Secure. Flexible. Simple. softwareblades from Check Point Today s Security Challenge Protecting networks against today s constantly evolving threat environment has

More information

COMPANY PROFILE OVERVIEW

COMPANY PROFILE OVERVIEW Corporate Profile COMPANY PROFILE OVERVIEW Align your IT with your business THINK it Solutions TM is a leading specialist in the world of Information and Communications Technology (ICT).Offering dynamic

More information

ADTRAN: Real Solutions. Retail

ADTRAN: Real Solutions. Retail ADTRAN: Real Solutions Retail A Security Breach in Retail is One Mistake You Cannot Afford Security Consider the Cost: A Security Breach in Retail is the One Mistake You Cannot Afford The cost of maintaining

More information

Managed Services The. The Road to Revenue. Pravin Mahajan pmahajan@cisco.com. Session Number Presentation_ID

Managed Services The. The Road to Revenue. Pravin Mahajan pmahajan@cisco.com. Session Number Presentation_ID Managed Services The The Road to Revenue Pravin Mahajan pmahajan@cisco.com Session Number 1 Agenda Managed Services Introduction Solution Offerings Market to Services Mapping Summary 2 High Business Interest

More information

Enhancing Business Performance Through Innovative Technology Solutions

Enhancing Business Performance Through Innovative Technology Solutions Enhancing Business Performance Through Innovative Technology Solutions Contact Center = Customer Experience FIELD SERVICE Customer Service BACK OFFICE CONTACT CENTER BRANCH OFFICE Help Desk HR Finance

More information

How To Block Ndr Spam

How To Block Ndr Spam How to block NDR spam Spam generates an enormous amount of traffic that is both time-consuming to handle and resource intensive. Apart from that, a large number of organizations have been victims of NDR

More information

Q1 Labs Corporate Overview

Q1 Labs Corporate Overview Q1 Labs Corporate Overview The Security Intelligence Leader Who we are: Innovative Security Intelligence software company One of the largest and most successful SIEM vendors Leader in Gartner 2011, 2010,

More information

Secure, Compliant and Flexible Cloud Services

Secure, Compliant and Flexible Cloud Services www.ricohidc.com Secure, Compliant and Flexible Cloud Services Key to continuous success is EVOLUTION RICOH CLOUD SERVICES - Next Generation Cloud Services Our ISO 27001 certified datacenters provide wide

More information

INFRASTRUCTURE SOLUTIONS OVERVIEW

INFRASTRUCTURE SOLUTIONS OVERVIEW INFRASTRUCTURE SOLUTIONS OVERVIEW CONTACT US Head Office Comtec House Albert Road North Reigate Surrey RH2 9EL T: 0800 008 7599 E: infrastructure@comtec.com www.comtec.com infrastructure datacentre communications

More information

CxBANKING SOFTWARE ATM CLIENT APPLICATIONS

CxBANKING SOFTWARE ATM CLIENT APPLICATIONS CxBANKING SOFTWARE ATM CLIENT APPLICATIONS Assurance in a multi-vendor world An NCR brochure 7 reasons why NCR s ATM client applications exceed your consumers expectations 1 Flexibility 5 CRM and e-commerce

More information

NICE PERFORM. Insight from Interactions DRIVING BUSINESS PERFORMANCE IN THE CONTACT CENTER AND ENTEPRISE

NICE PERFORM. Insight from Interactions DRIVING BUSINESS PERFORMANCE IN THE CONTACT CENTER AND ENTEPRISE TM NICE PERFORM DRIVING BUSINESS PERFORMANCE IN THE CONTACT CENTER AND ENTEPRISE On its introduction in 2004 NICE Perform immediately became the acknowledged benchmark solution for enterprises demanding

More information

How To Manage An Ip Telephony Service For A Business

How To Manage An Ip Telephony Service For A Business Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,

More information

Cisco Certification Skills Matrix

Cisco Certification Skills Matrix Cisco Certification Skills Matrix Whatever skills you need, IT networking professionals with Cisco Certifications have more to offer. Use this matrix to help evaluate candidates and make the perfect hire.

More information

Network Fax Technology

Network Fax Technology Network fax technology A primer Choosing the right fax server software and hardware A fax server buyers guide, this paper describes the features you need to look for in fax server software and why. It

More information

The Fortinet Secure Health Architecture

The Fortinet Secure Health Architecture The Fortinet Secure Health Architecture Providing Next Generation Secure Healthcare for The Healthcare Industry Authored by: Mark Hanson U.S. Director Fortinet, Inc. - Healthcare Introduction Healthcare

More information

Proven LANDesk Solutions

Proven LANDesk Solutions LANDesk Solutions Descriptions Proven LANDesk Solutions IT departments face pressure to reduce costs, reduce risk, and increase productivity in the midst of growing IT complexity. More than 4,300 organizations

More information

How To Protect Your Network From Attack From A Network Security Threat

How To Protect Your Network From Attack From A Network Security Threat Cisco Security Services Cisco Security Services help you defend your business from evolving security threats, enhance the efficiency of your internal staff and processes, and increase the return on your

More information

HP and netforensics Security Information Management solutions. Business blueprint

HP and netforensics Security Information Management solutions. Business blueprint HP and netforensics Security Information Management solutions Business blueprint Executive Summary Every day there are new destructive cyber-threats and vulnerabilities that may limit your organization

More information

Comprehensive security solution provides reliable connectivity and faster VPN throughput with unprecedented visibility from WatchGuard Dimension

Comprehensive security solution provides reliable connectivity and faster VPN throughput with unprecedented visibility from WatchGuard Dimension Comprehensive security solution provides reliable connectivity and faster VPN throughput with unprecedented visibility from WatchGuard Dimension First established in 1949 out of a small metal building

More information

Consulting Services. IT2Automate A division of Iqura Technologies

Consulting Services. IT2Automate A division of Iqura Technologies Consulting Services IT2Automate A division of Iqura Technologies ABOUT US Iqura Technologies started in 1998, having offices at Bangalore, India and Los Angeles in California USA is an established technology

More information

Injazat s Managed Services Portfolio

Injazat s Managed Services Portfolio Injazat s Managed Services Portfolio Overview Premium Managed Services to Transform Your IT Environment Injazat s Premier Tier IV Data Center is built to offer the highest level of security and reliability.

More information

MANAGED SERVICES. What are the Advantages of Managed Service for your Organization?

MANAGED SERVICES. What are the Advantages of Managed Service for your Organization? MANAGED SERVICES best practices for your IT environment What are the Advantages of Managed Service for your Organization? Touchbase has been providing managed services to companies all over the world for

More information

BlackStratus for Managed Service Providers

BlackStratus for Managed Service Providers BLACKSTRATUS FOR MSP SOLUTION GUIDE PAGE TM BlackStratus for Managed Service Providers With BlackStratus MSP suite of solutions, you can quickly and effectively ramp up customer security offerings and

More information

Service. Strategic Technology Solutions for DNA Technology Solutions and Services That Help You Optimize System Performance, Security and Availability

Service. Strategic Technology Solutions for DNA Technology Solutions and Services That Help You Optimize System Performance, Security and Availability Service Strategic Technology Solutions for DNA Technology Solutions and Services That Help You Optimize System Performance, Security and Availability Products As your information systems grow more complex,

More information

Mitel MiContact Center Enterprise & Business

Mitel MiContact Center Enterprise & Business Mitel MiContact Center Enterprise & Business For The MiVoice Business Platform Strengthen customer relationships while protecting the bottom line Your contact center is the primary interface to your organization,

More information

Managed Services. Business Intelligence Solutions

Managed Services. Business Intelligence Solutions Managed Services Business Intelligence Solutions Business Intelligence Solutions provides an array of strategic technology services for life science companies and healthcare providers. Our Managed Services

More information

PRODUCT GUIDE Version 1.2 HELPDESK EXPRESS 1.0

PRODUCT GUIDE Version 1.2 HELPDESK EXPRESS 1.0 Version 1.2 HELPDESK EXPRESS 1.0 Revision 1 - March 2005 PRODUCT GUIDE HELPDESK EXPRESS 1.0 Version 1.2 Revision 1 - February 2005 ProTel Communications Ltd. follows a policy of continuous development

More information

Cisco Remote Management Services for Financial Services

Cisco Remote Management Services for Financial Services Cisco Remote Management Services for Financial Services The global financial services industry continues to evolve to adjust to a shifting market landscape and increased customer expectations. With demand

More information

COMPUTACENTER AND SYMANTEC TOGETHER: PROTECTING AND EMPOWERING DATA

COMPUTACENTER AND SYMANTEC TOGETHER: PROTECTING AND EMPOWERING DATA COMPUTACENTER AND SYMANTEC TOGETHER: PROTECTING AND EMPOWERING DATA COMPUTACENTER AND SYMANTEC TOGETHER SECURITY STORAGE BUSINESS CONTINUITY INFRASTRUCTURE MANAGEMENT Simplify and strengthen information

More information

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions The World is Going Digital The incredible growth of the internet, the proliferation of mobile devices and the

More information

SERVICES BRONZE SILVER GOLD PLATINUM. On-Site emergency response time 3 Hours 3 Hours 1-2 Hours 1 Hour or Less

SERVICES BRONZE SILVER GOLD PLATINUM. On-Site emergency response time 3 Hours 3 Hours 1-2 Hours 1 Hour or Less SERVICE SUMMARY ITonDemand provides four levels of service to choose from to meet our clients range of needs. Plans can also be customized according to more specific environment needs. SERVICES BRONZE

More information

IREBOX X. Firebox X Family of Security Products. Comprehensive Unified Threat Management Solutions That Scale With Your Business

IREBOX X. Firebox X Family of Security Products. Comprehensive Unified Threat Management Solutions That Scale With Your Business IREBOX X IREBOX X Firebox X Family of Security Products Comprehensive Unified Threat Management Solutions That Scale With Your Business Family of Security Products Comprehensive unified threat management

More information

nfx One for Managed Service Providers

nfx One for Managed Service Providers NFX FOR MSP SOLUTION GUIDE nfx One for Managed Service Providers With netforensics MSP suite of solutions, you can quickly and effectively ramp up customer security offerings and increase your bottom line

More information

Web Security Update. A Radicati Group, Inc. Webconference. The Radicati Group, Inc. Copyright March 2010, Reproduction Prohibited

Web Security Update. A Radicati Group, Inc. Webconference. The Radicati Group, Inc. Copyright March 2010, Reproduction Prohibited The Radicati Group, Inc. www.radicati.com Web Security Update A Radicati Group, Inc. Webconference The Radicati Group, Inc. Copyright March 2010, Reproduction Prohibited 9:30 am, PT March 25, 2010 Speakers

More information

Intelligent Logging & Reporting Cyberoam iview Appliance

Intelligent Logging & Reporting Cyberoam iview Appliance Cyberoam iview Appliance Cyberoam iview - Intelligent Logging & Reporting 1. Need for Centralized Logging & Reporting 2. Cyberoam iview 3. Integration with Vendors/Devices 4. Business Scenario 5. What

More information

Cisco Satellite Services Platform Delivering Managed Services over Satellite

Cisco Satellite Services Platform Delivering Managed Services over Satellite Solution Overview Cisco Satellite Services Platform Delivering Managed Services over Satellite With the increase in available bandwidth from the launch of high-throughput satellites, satellite service

More information

Cisco Unified Communications Remote Management Services

Cisco Unified Communications Remote Management Services Cisco Unified Communications Remote Management Services What You Will Learn Our remote, high-visibility, co-management approach gives you complete ownership and control of your converged network. Cisco

More information

How to keep spam off your network

How to keep spam off your network What features to look for in anti-spam technology A buyers guide to anti-spam software, this white paper highlights the key features to look for in anti-spam software and why. GFI Software www.gfi.com

More information

Cisco Unified Intelligent Contact Management Enterprise 7.5

Cisco Unified Intelligent Contact Management Enterprise 7.5 Cisco Unified Intelligent Contact Management Enterprise 7.5 Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration

More information

Corporate Profile. Net Desire Technologies

Corporate Profile. Net Desire Technologies Corporate Profile CONTENTS About - 3 Product Overview - IT Security Solutions l KASPERSKY - Endpoint Security for Business l ESET - Endpoint Business Solutions l CYBEROAM - Next-Generation Security for

More information

www.cadline.co.uk www.midastechnology.co.uk Page 1 of 5

www.cadline.co.uk www.midastechnology.co.uk Page 1 of 5 Page 1 of 5 Support Are you confident that you have all eventualities covered and that your current IT support provider can handle all of your issues? Are you frustrated with your application supplier

More information

Remote Management Services Portfolio Overview

Remote Management Services Portfolio Overview Enterprise environments today have various technologies and concerns in their network environment; from telephony, Internet, video, compute, and infrastructure, to regulatory and security management. On

More information

www.farrellcommunication.co.za

www.farrellcommunication.co.za Office Number 012 111 0475 E-mail address sales@farrellcommunication.co.za admin@farrellcommunication.co.za info@farrellcommunication.co.za www.farrellcommunication.co.za Director Shane Farrell (Managing)

More information

Copyright 2013 WatchGuard Technologies, Inc. All rights reserved. Introducción a Watchguard DLP Data Loss Prevention

Copyright 2013 WatchGuard Technologies, Inc. All rights reserved. Introducción a Watchguard DLP Data Loss Prevention Copyright 2013 WatchGuard Technologies, Inc. All rights reserved. Introducción a Watchguard DLP Data Loss Prevention About WatchGuard > Taken private in 2006; enabled strategic shift > Firewall appliance

More information

PREMIER SUPPORT STANDARD SERVICES BRONZE SILVER GOLD

PREMIER SUPPORT STANDARD SERVICES BRONZE SILVER GOLD SERVICE SUMMARY ITonDemand provides four levels of service to choose from to meet our clients range of needs. Plans can also be customized according to more specific environment needs. PREMIER SUPPORT

More information

Bridged Apps: specialise in the deployment of many well known apps, as well as building customer made apps, websites, and SEO.

Bridged Apps: specialise in the deployment of many well known apps, as well as building customer made apps, websites, and SEO. Bridging The Gap Bridged Group is the Strategic partner of The Telstra Business Centre and Telstra Store. We are a Telstra Preferred Cloud Partner with over 35 years of experience between our senior staff

More information

SonicWALL Clean VPN. Protect applications with granular access control based on user identity and device identity/integrity

SonicWALL Clean VPN. Protect applications with granular access control based on user identity and device identity/integrity SSL-VPN Combined With Network Security Introducing A popular feature of the SonicWALL Aventail SSL VPN appliances is called End Point Control (EPC). This allows the administrator to define specific criteria

More information

Cisco Prime Network Analysis Module Software 5.1 for WAAS VB

Cisco Prime Network Analysis Module Software 5.1 for WAAS VB Cisco Prime Network Analysis Module Software 5.1 for WAAS VB Network administrators need multifaceted visibility into the network and application to help ensure consistent and cost-effective delivery of

More information

Product Factsheet MANAGED SECURITY SERVICES - FIREWALLS - FACT SHEET

Product Factsheet MANAGED SECURITY SERVICES - FIREWALLS - FACT SHEET Product Factsheet MANAGED SECURITY SERVICES - FIREWALLS - FACT SHEET ELITE S NEXT GENERATION MANAGED SECURITY SERVICES Security risks to business information systems are expanding at a rapid rate; often,

More information

Digital Pathways. Harlow Enterprise Hub, Edinburgh Way, Harlow CM20 2NQ. 0844 586 0040 intouch@digitalpathways.co.uk www.digpath.co.

Digital Pathways. Harlow Enterprise Hub, Edinburgh Way, Harlow CM20 2NQ. 0844 586 0040 intouch@digitalpathways.co.uk www.digpath.co. Harlow Enterprise Hub, Edinburgh Way, Harlow CM20 2NQ 0844 586 0040 intouch@digitalpathways.co.uk Security Services Menu has a full range of Security Services, some of which are also offered as a fully

More information

CBS IT Systems Cyprus LTD

CBS IT Systems Cyprus LTD Company Profile CBS IT Systems Cyprus LTD CBS IT Systems Cyprus LTD was founded in Cyprus (12 Kennedy Ave. Nicosia) in 2010 as a subsidiary company of Cosmos Business Systems SA, which has 25- years of

More information

Contact Center Solutions

Contact Center Solutions OVERVIEW MITEL Contact Center Solutions Strengthen Customer Relationships While Protecting the Bottom Line Your contact center is the primary interface to your organization, for your most valuable asset

More information

Cyberoam Perspective BFSI Security Guidelines. Overview

Cyberoam Perspective BFSI Security Guidelines. Overview Overview The term BFSI stands for Banking, Financial Services and Insurance (BFSI). This term is widely used to address those companies which provide an array of financial products or services. Financial

More information

Outsourcing Your IT Services Not Your Business. Mike A. Williams, Vice President Global Shared Services Global Commercial Services

Outsourcing Your IT Services Not Your Business. Mike A. Williams, Vice President Global Shared Services Global Commercial Services Outsourcing Your IT Services Not Your Business Mike A. Williams, Vice President Global Shared Services Global Commercial Services Agenda Speaker introduction Infrastructure Management Overview How we help

More information

Managed Security Service Providers vs. SIEM Product Solutions

Managed Security Service Providers vs. SIEM Product Solutions White Paper The Business Case for Managed Security Services Managed Security Service Providers vs. SIEM Product Solutions www.solutionary.com (866) 333-2133 The Business Case for Managed Security Services

More information

Providing Secure IT Management & Partnering Solution for Bendigo South East College

Providing Secure IT Management & Partnering Solution for Bendigo South East College Providing Secure IT Management & Partnering Solution for Bendigo South East College Why did Bendigo South East College engage alltasksit & DELL? BSEC is in the midst of school population growth in 2015,

More information

SIP Trunking with Microsoft Office Communication Server 2007 R2

SIP Trunking with Microsoft Office Communication Server 2007 R2 SIP Trunking with Microsoft Office Communication Server 2007 R2 A Dell Technical White Paper By Farrukh Noman Dell Product Group - Enterprise THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY

More information

ARCHITECT S GUIDE: Comply to Connect Using TNC Technology

ARCHITECT S GUIDE: Comply to Connect Using TNC Technology ARCHITECT S GUIDE: Comply to Connect Using TNC Technology August 2012 Trusted Computing Group 3855 SW 153rd Drive Beaverton, OR 97006 Tel (503) 619-0562 Fax (503) 644-6708 admin@trustedcomputinggroup.org

More information

Putting Operators at the Centre of

Putting Operators at the Centre of Putting Operators at the Centre of Enterprise Mobile Security Introduction Small and Medium Enterprises make up the majority of firms and employees in all major economies, yet are largely unidentified

More information

Enabling Service Innovation on a Smarter Planet with Integrated Service Management. Chris Mallon, Service Management Executive, IBM Canada

Enabling Service Innovation on a Smarter Planet with Integrated Service Management. Chris Mallon, Service Management Executive, IBM Canada Enabling Service Innovation on a Smarter Planet with Integrated Service Management Chris Mallon, Service Management Executive, IBM Canada Our world is getting smarter intelligence is being infused into

More information

Assuria can help protectively monitor firewalls for PCI compliance. Assuria can also check the configurations of personal firewalls on host devices

Assuria can help protectively monitor firewalls for PCI compliance. Assuria can also check the configurations of personal firewalls on host devices The Payment Card Industry (PCI) Data Security Standard (DSS) provides an actionable framework for developing a robust payment card data security process. The Payment Application Data Security Standard

More information

Achieving SOX Compliance with Masergy Security Professional Services

Achieving SOX Compliance with Masergy Security Professional Services Achieving SOX Compliance with Masergy Security Professional Services The Sarbanes-Oxley (SOX) Act, also known as the Public Company Accounting Reform and Investor Protection Act of 2002 (and commonly called

More information

Installing GFI FAXmaker version 12

Installing GFI FAXmaker version 12 Installing GFI FAXmaker version 12 How to install GFI FAXmaker version 12 on the same machine as the SMTP server (non-exchange 2000/2003) This white paper explains how to install GFI FAXmaker for Exchange/SMTP

More information

CAPABILITY STATEMENT

CAPABILITY STATEMENT Level 4, 108 King William Street, South Australia 5000 The History Of Vintek Vintek was formed in 1988 as a partnership between Paul and Leanne Vinton. Vintek provided information technology support through

More information

Locus Telecommunication Inc., Ltd.

Locus Telecommunication Inc., Ltd. Company Profile Locus Telecommunication Inc., Ltd. 1 Company s Background Locus Telecommunication Inc., Ltd. (LTI), founded in 1999 and situated in Thailand, is Locus hub for the South East Asia region.

More information

Readiness Assessments: Vital to Secure Mobility

Readiness Assessments: Vital to Secure Mobility White Paper Readiness Assessments: Vital to Secure Mobility What You Will Learn Mobile devices have been proven to increase employee productivity and job satisfaction, but can also pose significant threats

More information

Motorola Enterprise Mobility Services. Maximize the value of your mobility solutions

Motorola Enterprise Mobility Services. Maximize the value of your mobility solutions Motorola Enterprise Mobility Services Maximize the value of your mobility solutions Motorola Enterprise Mobility Services: Service with a difference for maximum success and maximum business advantage

More information

CONTACT CENTER SOLUTIONS

CONTACT CENTER SOLUTIONS BROCHURE CONTACT CENTER SOLUTIONS STRENGTHEN CUSTOMER RELATIONSHIPS WHILE PROTECTING THE BOTTOM LINE. Your contact center is the primary interface to your organization, for your most valuable asset your

More information

Performanta Pty Ltd. Company Profile. May 2012. Trust. Practical. Performanta.

Performanta Pty Ltd. Company Profile. May 2012. Trust. Practical. Performanta. May 2012 Trust. Practical. Performanta. Company Overview Performanta Pty Ltd is an information security organisation that has a practical approach, competitively priced services, strong client commitment,

More information

Unified Security Anywhere SOX COMPLIANCE ACHIEVING SOX COMPLIANCE WITH MASERGY SECURITY PROFESSIONAL SERVICES

Unified Security Anywhere SOX COMPLIANCE ACHIEVING SOX COMPLIANCE WITH MASERGY SECURITY PROFESSIONAL SERVICES Unified Security Anywhere SOX COMPLIANCE ACHIEVING SOX COMPLIANCE WITH MASERGY SECURITY PROFESSIONAL SERVICES SOX COMPLIANCE Achieving SOX Compliance with Professional Services The Sarbanes-Oxley (SOX)

More information

Enterprise Computing Solutions

Enterprise Computing Solutions Business Intelligence Data Center Cloud Mobility Enterprise Computing Solutions Security Solutions arrow.com Security Solutions Secure the integrity of your systems and data today with the one company

More information

Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace

Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace PB439773 Cisco continues to deliver new products and features that extend unified communications across

More information

Bridging the gap between local IT and Cloud services, keeping you in control

Bridging the gap between local IT and Cloud services, keeping you in control Bridging the gap between local IT and Cloud services, keeping you in control The majority of Small and Mid-Sized Businesses (SMB s) are expected to operate in a hybrid IT environment (part on-premise,

More information