IT IS IMPORTANT TO CONSIDER THE FOLLOWING KEY POINTS WHICH MAY IMPACT YOUR DISPLAY:

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1 UTILITIES March 13-15, 2016 Boston Convention & Exhibition Center Boston, MA UTILITY PORT ACCESS ON THE SHOW FLOOR Utility ports provide access to electrical, and plumbing (water & drain). If your booth is not equipped with a utility port, access will be drawn from a neighboring exhibit or, if necessary, dropped from overhead. All costs associated with getting utilities to your booth are your responsibility. CLICK BELOW TO VIEW THE EXHIBIT HALL FLOOR PLANS WITH UTILITY PORTS: See where utility ports are located here. IT IS IMPORTANT TO CONSIDER THE FOLLOWING KEY POINTS WHICH MAY IMPACT YOUR DISPLAY: Utility ports may have shifted from their location on last year s plan. Please review the floor plan closely with your account executive to determine port locations. Utilities may be drawn from your booth for a neighboring exhibit even though you have not ordered electrical or plumbing connections in your booth. In cases where access to an adjacent electrical port is not possible, an overhead electrical drop may be required. The exhibitor requiring the service will pay for the additional cost of the drop. Contact the Show Management immediately if your company requires these services and does not have access to them either in or adjacent to your booth. Island & Peninsula booths- floor plan approval for Booth Design Only and does not include approval of utility port locations. NO RAMPING POLICY Exhibiting companies are prohibited from ramping. The primary interest behind this policy is the safety of all personnel working in or visiting the building, as ramping creates tripping hazards in the aisles. WHAT IS RAMPING? Ramping is when utilities are pulled from ports in an aisle creating a ramp in the aisle as shown in the image here.

2 FE New England Food Show March 13-15, 2016 Boston Convention & Exhibition Center - Exhibit Level Boston, MA PLUMBING CONTROL ROOM ELEVATOR LOBBY VESTIBULE EMERG. STRG. ELEC. SWITCHGEAR ROOM SWITCHGEAR ROOM MEN'S FOOD SERVICE CHANGING RM. WOMEN'S CHANGIN RM. FOOD SERVICE IDF TRANSFORMER ROOM TRANSFORMER ROOM PLUMBING CONTROL ROOM IDF J.C. IDF STRG. ELEV. MACH. RM. EE CORRIDOR EE EE GREA STORAGE TELECOM AREA T.S.E.R ' 30' ELEV. LOBBY MACH. ELEV. RM. OFFICE TELECO B4 FOOD SERVIC CART STORA B4 B4 B4 B4 29' ENTRANCE STORAGE 41' C.H. 19' C.H. 55' -7" C.H. B2 B3 B2 MANDATORY EMERGENCY EGRESS AISLE - KEEP CLEAR 40' BOOTHS NO LONGER ALLOWED WITHIN 10' OF ESCALATORS FOR EGRESS TO E.E. BEHIND 15' ' ' EE EE ' 30' BOOTHS NO LONGER ALLOWED WITHIN 10' OF ESCALATORS FOR EGRESS TO E.E. BEHIND B4 B4 B4 B4 B4 B2 NEW PRODUCT PAVILION 40' 30' DEMO STAGE MRA Stage No hanging behind this line & EDUCATIONAL THEATRE B ' B ' B2 EXHIBIT HALL A B2 B4 B4 B B B4 707 B2 B3 30' BOOTHS NO LONGER ALLOWED WITHIN 10' OF ESCALATORS FOR EGRESS TO E.E. BEHIND ' 30' 30' ' EE EXIT STORAGE EE ' ' B4 B4 15' B4 25' B4 BOOTHS NO LONGER ALLOWED WITHIN 10' OF ESCALATORS FOR EGRESS TO E.E. BEHIND B DRY FH CONCESSI STORAG ' ' ' ' ELEV. LOBBY Freight GREASE TRAP 10' Inventory as of 10/30/ ' SERVICE CORRIDOR CONCESSION STORAGE CONCESSION CONCESSI FREEZER COOLER ELECTRICAL STORAGE FOOD SERVICE COOLER EE ELEV. MACHINE ROOM IDF SWITCHGEAR ROOM PLUMBING CONTROL ROOM STORAGE J.C. IDF ELEV. IDF STORAGE MACHINE ROOM SWITCHGEAR ROOM STORAGE VESTIBULE FOOD SERVICE FREEZER STORAGE EMERG. ELEC. EE RECORDING ROOM * FP FH C LG FE $ AED COLUMNS LEGEND Applies to perimeter spider columns only. - Columns, 3'-6" dia. 6' 6' 6' 6'-4" - Columns, 2'-10" dia. - Columns, 1' dia. 4'-6" 2'-2" 1'-8" CEILING HEIGHT LEGEND Ceiling Height is 35'-9" clear on the east and west sides of the Hall. Center of the Hall: Varies from 100' at the north end to 96' at the south end. Underside of Pedestrian Bridge: 19'-8". (NOTE...NO HANGING IS ALLOWED FROM UNDERSIDE OF BRIDGE.) Maximum booth height beneath skybridge is 16'. EXHIBIT HALL FLOOR BOX LEGEND : (2) 20 AMP - 1P, 120V Duplex Receptacles (2) 30 AMP - 3P, 208V L21-30 Receptacle (1) 100 AMP - 3P, 5 Wire, Pin & Sleeve Connector (10) CAT-6 Cables with 8-Pin Connectors (1) 2-Strand Muti Mode Optical Fiber Cable with MT-RJ Connectors (1) 8451 Microphone Tie Cables with Male & Female XLR Connectors (1) 8281F RG59U Cable with BNC Connectors (2) AWG Video Cable with BNC Connectors (1) ¾" Pipe - Water (1) ¾" Pipe - Air : (2) 20 AMP - 1P, 120V Duplex Receptacles (2) 30 AMP - 3P, 208V L21-30 Receptacle (1) 100 AMP - 3P, 5 Wire, Pin & Sleeve Connector (10) CAT-6 Cables with 8-Pin Connectors (1) 2-Strand Muti Mode Optical Fiber Cable with MT-RJ Connectors (1) 8451 Microphone Tie Cables with Male & Female XLR Connectors (1) 8281F RG59U Cable with BNC Connectors (2) AWG Video Cable with BNC Connectors B2: (3) 400 AMPERE 208/120V 3 Phase, 5 Wire Company Switches B3: Raceway for Communications to an IDF Room B4: - Columns, 4'-9" dia. Beneath Skybridges (1) 480V with 200A Company Switch INFORMATION PUBLIC TELEPHONES COAT ROOM FIRE HORN & STROBE (CEILING MOUNTED STROBE) FIRE HOSE CABINET FIRE EXTINGUISHER FIRE PULL STATION WATER FOUNTAIN MEETING ROOM SECURITY OFFICE FREIGHT FREE AISLE LOADING DOCK FREIGHT ELEVATOR BUS STOP T STOP METRO 52" PLASMA SCREEN (72" TO UNDERSIDE) PAR K BE NCH (B UILT-IN) FIRE STROBES (+/- 7 '-6" TO UNDERSIDE EXCEPT AT LVL 0) ATM MACHINE DEFIBRILLATOR SYMBOLS LEGEND Applies to partial spider columns at E&W sides of hall. Typical Column 35'-9" Typical Support perimeter of Exhibit Hall EMERGENCY EXIT WOMEN'S ROOM MEN'S ROOM UNISEX RESTROOM HANDICAP MEN'S ROOM HANDICAP WOMEN'S ROOM HANDICAP STAIRS UP & DOWN STAIRS DOWN STAIRS UP UP/DO WN E SCAL ATORS UP ESCALATORS DOWN ESCALATORS FOOD COFFEE FIRST AID COLUMN & WALL MOUNTED FIRE EXTINGUISHERS APPROX. 40" TO TOP BASED ON A NON-CARPETED FLOOR NOTE: at all Fire Extinguishers, a 4' clear path is required at all sides. 40" 4' EXIT EXIT EE FE 7'-4" ELEVATOR H.C. ELEVATOR E XIT E XIT Dimension 10'x10' 10'x15' 10'x 10'x25' 10'x30' 10'x40' x x30' 10'x70' x40' NUMBER 4 5 Size Totals: Drawing Started on: /13/15 6 File Name: Show Name: Show Dates: Facility: Job Number: Acct. Exec.: Acct. Loc.: REVISIONS DATE 03/09/15 07/14/15 10/29/15 BOSTON DISCLAIMER Qty NORTH EAST REGIONAL DESIGN CENTER SqFt 15,000 1,350 7, , ,600 2, ,400 37,800 02/23/15 J. Souto INITIAL JS JS JS JS 10/30/15 JS NEFS 16.dwg New England Food Show 2016 March 13-15, 2016 Boston Convention & Exhibition Center Proposal Caryn Leavitt Freeman Boston EVERY EFFORT HAS BEEN MADE TO ENSURE THE ACCURACY OF ALL INFORMATION CONTAINED ON THIS FLOORPLAN. HOWEVER NO WARRANTIES, EITHER EXPRESSED OR IMPLIED ARE MADE WITH RESPECT TO THIS FLOORPLAN. IF THE LOCATION OF BUILDING COLUMNS, UTILITIES OR OTHER ARCHITECTURAL COMPONENTS OF THE FACILITY IS A CONSIDERATION IN THE CONSTRUCTION OR USAGE OF AN EXHIBIT, IT IS THE SOLE RESPONSIBILITY OF THE EXHIBITOR TO PHYSICALLY INSPECT THE FACILITY TO VERIFY ALL DIMENSIONS AND LOCATIONS. COPYRIGHT 2007, FREEMAN CO. ALL RIGHTS RESERVED.

3 Exhibitor Appointed Contractor March 13-15, 2016 Boston Convention & Exhibition Center Boston, MA Notification of Intent to Use an EAC Deadline to Submit: February 12, 2016 Exhibiting company name Booth #: Booth Contact Name: Phone #: address: If your company plans to use a firm who is not an official service contractor as designated by show management, please complete this form and to lwarco@restaurant.org. Exhibitor Appointed Contractor/Display House: EAC Contact Name: Phone #: EAC Contact address: Address: Type of service to be performed: Exhibitors are responsible for informing contractors of the following requirements and ensuring their compliance. Exhibitor-appointed contractors must agree to abide by all rules and regulations of the show, and agree to abide by all union rules and regulations. (Please see page 2 for Rules & Regulations) Exhibitor-appointed contractors are allowed to do display work only. Forklifts other than those used by Freeman are not allowed on the show floor. The exhibitor will be liable for any expense or damage caused by, or as a result of, its appointed contractors. Exhibitors may not order badges for their contractors. Exhibitor-appointed contractors are not allowed to set-up service desks on the show floor or in any booth. Provide a Certificate of Insurance with at least the following limits: o Commercial Liability not less than $1,000,000 each occurrence/$2,000,000 general aggregate, Workers Compensation Insurance, including Employer's Liability coverage, in a minimum amount not less than $1,000,000; o Auto Liability not less than $1,000,000 each accident Umbrella Liability not less than $1,000,000 each occurrence naming The Freeman Companies (the General Contractor), National Restaurant Association, The Boston Convention & Exhibition Center and New England Food Show as additional insured, except for Workers Compensation. I have read, understand, and agree to the terms and guidelines regarding Exhibitor-Appointed Contractors for this event. Name : Title: Date: 1

4 Exhibitor Appointed Contractor March 13-15, 2016 Boston Convention & Exhibition Center Boston, MA We hereby agree to abide by all the New England Food Show Terms and Conditions and those outlined below for Exhibitor Appointed Contractors who are contracted for the performance of any services within Boston Convention and Exhibition Center for an exhibitor and upon approval from Show Management agree: A) That Show Management has the right and obligation to establish and enforce equitable rules and regulations for the exposition for the mutual benefit of all exhibitors and visitors to the exposition. B) That Exhibitor Appointed Contractors should abide by the rules and regulations of the Exhibition. C) That Exhibitor Appointed Contractors should have a true and valid order for service from an exhibitor and that the exhibitor should have filed with Show Management, in accordance with the show rules, all forms to permit the Exhibitor Appointed Contractors to work at the Exposition and shall not engage in solicitation of current or future business on the Exposition floor. D) The Exhibitor Appointed Contractor to be used by the exhibitor must provide a certificate of insurance to Show Management with at least the following limits: 1. Comprehensive General Liability not less than $2,000,000 with respect to injuries to any one person in an occurrence. 2. $2,000,000 with respect to injuries to more than one person in any occurrence. 3. Workers Compensation Insurance including employee liability coverage, in a minimum amount not less than $2,000,000 of individual and/or aggregate coverage and/or statutory limitation. 4. Provide an original Certificate of Insurance indicating coverage limits for General Liability and Excess/Umbrella Liability. Certificate Holder: National Restaurant Association, 175 West Jackson Blvd, Chicago, IL Additional Insured: The Freeman Companies (the General Contractor), National Restaurant Association, The Boston Convention & Exhibition Center and New England Food Show Any exhibitor who has identified an exhibitor appointed contractor EAC must insure that the EAC has a current Certificate of Insurance on file with Show Management, evidencing the correct coverage, by February 12, 2016, or the EAC will not be able to have access to the facility to perform any work. E) That Exhibitor Appointed Contractors should cooperate fully with the Exposition Official Contractors and assist official contractors in the efficient utilization of labor, equipment, space and time, and shall complete his installation prior to 4:30pm, Saturday, March 12, 2016, to include removal of empties, and dismantle and pack prior to 12:00 noon, Wednesday, March 16, F) That Exhibitor Appointed Contractors should not violate existing labor regulations or contracts and should list completely and as timely as possible, the names of supervisors working in the Exposition to Show Management so that access credentials can be issued, and in fulfilling his obligations, the independent contractor shall adhere to the regulations set up by McCormick Place and Show Management regarding entrance. G) That Exhibitor Appointed Contractors should pay all reasonable fees, if any, established in advance and in writing by Show Management for overhead expenses, restoration of space and Show Management support services. H) In addition, the Exhibitor Appointed Contractor shall share with the official contractor all reasonable costs related to his operation, including overtime pay for stewards, restoration of exhibit space to its initial condition, etc. I) To cooperate fully with the official contractor and assist him in fulfilling his responsibilities, especially by refraining from placing an undue burden on the service contractor by interfering with the efficient utilization of labor by the official contractor. J) To be given the right to provide service requested of him by an exhibitor in the set-up and dismantling of exhibits on the show floor, and he shall have the right to utilize qualified employees who shall be listed by name in advance. K) The exposition floor, aisles, loading docks, service and storage areas will be under the control of the Official Service Contractor, Freeman. L) The Exhibitor Appointed Contractor must confine its operations to the exhibit area of its clients. No service desks, storage areas, or other work facilities will be located anywhere in the building. The show aisles and public space are not a part of the Exhibitor s booth space and must be kept clear. M) That Show Management is the ultimate arbiter and enforcer of exposition rules. To have all exhibits for which they are responsible dismantled and ready for shipping by the deadline set forth by Show Management. N) That Exhibitor Appointed Contractors should generally be authorized to work provided the following: (1) Proper work forms have been filed by the exhibitor with Show Management in accordance with exhibit rules; and (2) That nominated contractor meets requirements of the exhibit regulations and rules. O) That Exhibitor Appointed Contractors should furnish Show Management with names, addresses and telephone numbers of supervisors for emergency contact and should designate a contact in the same city as the Exposition to handle emergency situations during the period of the Exposition. P) All property of the Exhibitor Appointed Contractor re-mains under his custody and control in transit to and from the exhibit hall and while it is in the confines of the exhibit hall. Neither the National Restaurant Association, its service contractors, the management of the exhibit hall nor any of the officers, staff members or directors of any of the same are responsible for the safety of the property of exhibitors from theft, damage by fire, accident, vandalism or other causes, and the exhibitor expressly waives and releases any claim or demand he may have against any of them by reason of any damage to or loss of any property of the exhibitor. It is recommended the Exhibitor Appointed Contractor obtain adequate insurance coverage, at their expense, for property loss or damage and liability for personal injury. 2

5 UNION JURISDICTIONS BOSTON, MASSACHUSETTS We have provided these definitions to acquaint you with specific guidelines for labor. If you have any questions once you have read this, please address them to Show Management or to Freeman directly. The unpacking, erection, assembling, dismantling, and packing of displays and equipment may be done by full-time employees of an exhibiting company. The official labor contractor for the exposition will have skilled craftsmen to assist exhibitors who wish to hire labor to perform these services. Arrangements for all temporary labor should be made through the official service contractor. Official labor order forms are included in the exhibitor service manual. MATERIAL HANDLING Work rules require that the official material handling contractor off-load all equipment and display material from commercial carriers/common carriers or van lines. The use of fork trucks, pallet jacks and lift gates are permitted only by personnel of the official material handling contractor. Exhibitors are allowed to perform their own material handling, provided they meet all of the following criteria: Personnel performing the work must be bonafide, full-time company employees of the exhibiting company. They must be off-loading from a company owned truck or rental vehicle, or from a car, van or truck owned by personnel of the exhibiting company. All trucks, including co-owned or rental vehicles, over 24' in length will be off-loaded or loaded by the official material handling contractor. They may use only hand-operated equipment, which they have provided; twowheeled hand trucks and four-wheeled flat trucks are permitted. The use of fork trucks, pallet jacks, lift gates or any other mechanical equipment is not permitted by anyone other than the official drayage contractor. BOOTH LABOR BOOTH LABOR Exhibitors are allowed to set-up and/or dismantle their own booths, provided that they use their own bonafide, full-time employees. Please advise them not to bring outside labor of any kind. LABOR jurisdictions TIPPING Our Work Rules prohibit the SOLICITATION of tips by any of our employees. Our employees are paid excellent wages denoting a professional status and we feel that tipping is not necessary. Should you be SOLICITED for a tip, please report the incident to our Service Center as soon as possible.

6 ELECTRICAL CORD REMINDER March 13-15, 2016 Boston Convention & Exhibition Center Boston, MA Please keep in mind utility services do not include the installation of cords to specific areas within the booth space. Freeman labor, display company labor or the exhibitor can perform this work. To order Freeman labor, refer to the Freeman Electrical/Internet Cord Labor Order Form that follows for ordering details and rates. Please Note: There is a deadline of February 19, 2016, to order Freeman Cord Labor at the discount rate. REMINDER: If you will be renting carpeting from Freeman, please be sure to indicate on the carpet order form if your booth requires electrical cords, telephone or internet lines run underneath your carpet and who will be performing the work. Carpeting and padding will not be installed until cord utility line installation is completed. Labor charges will be assessed to remove carpet once installed.

7 275 Bodwell Street Avon, MA Ph: Fax: SHOW NAME: COMPANY NAME: BOOTH#: CONTACT NAME: PHONE #: INCLUDE THE FREEMAN METHOD OF PAYMENT WITH YOUR ORDER SIGNATURE: FAX#: *YOUR SIGNATURE ABOVE DENOTES ACCEPTANCE OF ALL TERMS AND CONDITIONS INCLUDED IN YOUR SERVICE MANUAL. 8:00 A.M. to 4:30 P.M. Monday through Friday... $ :30 P.M. to 8:00 A.M. Monday through Friday, all day Saturday... $ All Day Sunday and Holidays... $ Price is per person/per hour Supervisor must check in at Service Desk to pick up labor Labor must be canceled in writing, 24 hours in advance to avoid a one (1) hour cancellation fee per worker CORD INSTALLATION LABOR Freeman Supervised Labor Installation of electrical cords will be completed at our discretion prior to exhibitor move-in. The charge for this service is 30% of the total installation labor bill, with a minimum of $ this order. Emergency Contact: Phone Number: Exhibitor Supervised Labor Name of supervisor Phone Number: for service. Carpet will not be installed until cords have been laid. Date Start No. of People Approx. Hrs. Total Hrs. Hourly Rate Estimated Time per Person Total Cost x $ = $ x $ = $ Freeman Supervision (30%/45.00) CORD DISMANTLE LABOR Total Installation Date No. of People Approx. Hrs. Total Hrs. Hourly Rate Estimated per Person Total Cost 1 x 1 = $ = $ CORD RENTAL See Reverse Side For Additional Information And Conditions = $ = $ Description Price Quantity There will be a minimum charge of $22.00 to cover cords with tape. Larger areas and multiple electrical drops may require more than one roll. Subtotal Total Cost DEADLINE DATE FREEMAN electrical/internet cord labor

8 EXAMPLE OF PLAN AND INFORMATION REQUIRED TO COMPLETE FLOORWORK TERMS & CONDITIONS 1 Straight time rates apply to labor calls between the hours of 8:00 am and 4:30 pm, Monday through Friday. Overtime rates apply to labor calls before 8:00 am and after 4:30 pm, Monday through Friday, Saturdays, Double time rates apply to labor calls all day Sundays and Holidays. 2 Labor rates are based on current wage scales and are subject to change in the event of a wage increase after rates have been published. 3 A minimum charge of one hour is applicable to all labor requests. Additional time on the same day is billed in 1/2 hour increments. Continuations to another day are a minimum of 1 hour. A one hour minimum charge will apply to pick up cords. 4 Charges for labor commence at time of dispatch to service the labor call. A one hour minimum will apply if an exhibitor representative is not present at the time of call or reschedules the call, unless 24 hour advance notice is received in writing. 5 Labor charges will include the time for laborers to gather the necessary tools and material for the job, have their work checked by the client and return the tools and material to the supply area. 6 Every effort will be made to dispatch laborers as requested but start times cannot be guaranteed. 7 8 Freeman is not responsible for any damage or loss caused by the loss of power beyond its control and Exhibitor agrees to BE LIABLE FOR ANY INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS) CLUDING NEGLIGENCE), PRODUCTS LIABILITY OR OTHERWISE. Exhibitor shall indemnify and hold harmless Free nature (including reasonable attorneys fees) arising out of or in any way connected with Exhibitor s actions or omissions under this Agreement. Booth watts 6 ft 500 watts 6 ft 6 ft x x 6 ft x 10 ft Main Power Drop 10 ft 1000 watts Booth 654 FREEMAN electrical labor BOOTH DIAGRAM Booth 446

9 Exhibitor Ordering Guide Prepared Exclusively for: Event Name Event Date(s) V3 8.15

10 table of contents Introduction 1 General Information 2 Electrical Services 3 Cleaning Services 6 Telephone Services 8 Internet & Technical Services 10 Rigging Services 14 Plumbing Services 19 Security Services 22 Appendix Service Order Forms 23 Appendix Exhibitor Guidelines, Information and Regulations 32 Appendix Levy Restaurants Sample Food and/or Beverage Distribution Request 43

11 1 Introduction On behalf of the Massachusetts Convention Center Authority, welcome to Boston! We are excited to have you exhibit at our state-of-the-art facilities and look forward to working together to help you achieve your most ambitious goals. We are proud to offer the service, technology, and resources that will help you bring your vision to life. Our Exhibitor Services Team is an invaluable resource to assist you with transforming your ideas into an unforgettable event for your guests. World-class customer service has become our signature as a meetings destination, which is why we have given our meetings and conventions experience a new name: Signature Boston. Unique and personal, a signature represents a promise that defines who we are and what we stand for. It speaks to our unwavering commitment to making every event we host in our city a success beyond your expectations. This Ordering Guide is designed to make planning and ordering easy for all exhibitors. Each service section contains the following: Description of Services & Equipment and Pricing; Installation & Connection Information; Terms & Conditions, and; Frequently Asked Questions. In addition to the orderable services listed in this guide, the MCCA also offers the following services for you to take advantage of on-site: Exhibitor Service Desk with assigned Event Associate Internet Support Services Free Wireless Internet Service FedEx Business Center If you have any unanswered questions, please contact Exhibitor Services at or exhibitorservices@signatureboston.com, and we will be happy to assist you!

12 2 General Information ordering policies & procedures Pricing Discount and Standard rates are available for most services. To qualify for the discount rate, order requests and payment must be received 21 days prior to the show opening. Standard rates will apply to orders received after this discount cut-off date. Ordering Exhibitors are encouraged to submit orders online at our secure and easy-to-use website, Credit card payment is required for all online orders. Exhibitors who prefer to mail in their orders and pay by check will find our Service Order Forms in the Appendix of this guide. No telephone orders will be accepted. Exhibitors should be aware of the following when placing orders: All payments must be in US currency; The date payment is received determines the applicable rate (see Pricing above); Incomplete order or payment information will delay processing; Booth number(s) must be identified on all order forms. Payments Payment for services must be received in advance. Service will be delivered only after payment is received. All outstanding charges must be paid before the close of the show. Please note that there will be no additional taxes added to service charges. Refunds Claims for refunds must be submitted by the exhibitor to Exhibitor Services prior to event close. Credit will not be given for services installed and not used. Refunds are issued in the same manner in which payment was received. General Terms & Conditions All booth number changes must be communicated by the exhibitor to Exhibitor Services prior to exhibitor move-in. Additional charges may result, if services must be moved after initial set-up. All equipment and material furnished by the MCCA shall remain the property of the MCCA and shall be removed only by MCCA personnel. Standard wall outlets and other permanent building outlets (e.g., electrical, telephone, plumbing, etc.) are not part of the booth space and may not be used by anyone other than MCCA personnel or designated service provider. Service connections must be made by MCCA personnel or designated service provider. Connection services generally cover the installation of service to the booth area in the most convenient manner to the MCCA. All equipment must comply with state and local safety codes. MCCA will refuse connection to any equipment that constitutes a safety hazard. Unless otherwise directed, MCCA personnel are authorized to cut floor coverings to permit installation of services.

13 3 Electrical Services The MCCA offers a variety of electrical services through our experienced in-house team of electricians. special connections (208 volt & 480 volt power) discount standard standard connections (120 volt power) discount standard Unless otherwise indicated in parentheses ( ), all special power connections will be hard-wire connected. To order three phase 100 amp service and higher, please contact MCCA exhibitor services for availability. 208v single phase 30 amp (nema l21-30p) $ $ v single phase 60 amp $ $ v single phase 100 amp $ $1, v three phase 30 amp (nema l21-30p) $ $ v three phase 60 amp $ $1, Note: Any 100+ Amp connection must be approved by MCCA Exhibitor Services. Please call v three phase 100 amp $1, $1, v three phase 200 amp $2, $3, v three phase 400 amp $4, $5, v three phase 30 amp $ $1, v three phase 60 amp $1, $1, v three phase 100 amp $2, $3, v three phase 200 amp $5, $6, watt box One 5 amp circuit and one receptacle or plug point 1000 watt box One 10 amp circuit and two receptacles or plug points 2000 watt box One 20 amp circuit and a minimum of three receptacles or plug points 4000 watt box Two 20 amp circuits with a minimum of three receptacles or plug points additional electrical services & equipment 25 round extension cords 25 round, yellow extension cords for use in exhibit booths. Each cord has three, three-prong receptacles on the end. * Please Note: These extension cords cannot be used to run underneath booth carpeting. $ $ $ $ $ $ $ $ discount standard $32.00 $ hour power If booth equipment requires electricity 24 hrs a day (for example, a Refrigerator), then the exhibitor should order 24 hr power. In general, electrical service begins half an hour before the show and ends one hour after the show closes. Add 50% to Initial Connection Rate

14 electrical services 4 overhead power Overhead power is available upon approval by the MCCA: If an overhead sign, truss, banner or other rigged item requires overhead 120v power, the MCCA can provide this service in any area of the BCEC. If an overhead sign, truss, banner or other rigged item requires overhead 208v or 480v power, the MCCA can provide this service in limited areas of the BCEC. Please contact the MCCA Exhibitor Services team for availability. Overhead power must accompany a rigging order. Installation & Distribution MCCA Electricians will provide the initial electrical power source. Electrical Service is brought from the nearest column or floor port into the booth. The electrical outlets or boxes are placed in the rear of the booth along the pipe & drape line. Electrical boxes are left accessible inside floor ports for island booths with no pipe and drape lines and no columns in their booth space. For 208V & 480V connections, we require floor plans so that we may provide the electrical service in a convenient location within the booth. Exhibitors are responsible for distributing their own 120V electrical cords and plugging in their booth equipment. Exhibitors may choose to:» Hire labor from the General Service Contractor;» Hire a third-party Installation & Dismantle (I&D) team to perform the distribution work;» Bring their own company electrician to perform distribution and hardwire connections as long as he/she is a full time employee of the exhibiting company. Terms & Conditions The MCCA is the exclusive provider of electrical service. All electrical equipment shall remain the property of the MCCA and may not be installed or removed by anyone other than MCCA personnel. All services listed include labor to install and remove said service. Rates do not include connecting of equipment, tracing of malfunctions, special wiring, or repairs. If an exhibitor requires additional electrical labor outside of the standard service, services will be billed at an hourly rate with a minimum of one hour. Labor rates are based on current wage and benefit rates and are subject to change without notice:» Monday-Friday 8am-4pm (except holidays) $70.00» All other times, including holidays $ The use of open clip sockets, duplex or triplex attachment plugs, latex or lamp cord is prohibited. All cords must be of the 3 wire grounded type and UL approved. Cords can be no smaller than 12 wire or 12 gauge. Any exposed noncurrent carrying metal parts of fixed equipment must be grounded. Electrical equipment must be properly tagged and wired with complete information as to type of current, voltage, phase, cycle, horsepower, etc. The MCCA cannot be responsible for voltage variations of the power company. frequently asked questions If the MCCA doesn t run my electrical cords, and I can t do it myself, who should I send my electrical layout plan to? If you have booth floor plans that include electrical layouts, you should share that information with your preferred setup personnel. If you are working with a third-party exhibit company, they may run the cords for you. If you need to hire labor to run cords for you, the show s General Service Contractor can help you. Typically, the General Service Contractor will include an Electrical Cord Labor Form in the Exhibitor Kit. The MCCA is happy to keep any floor plans on file for reference. In fact, we recommend that you forward your electrical layouts to Exhibitor Services for all 208V and 480V connections so that we may place the initial drop in the most convenient location possible.

15 electrical services 5 How do I know if I need a 208V or 480V connection? Most exhibitors do not require special connections like a 208V or 480V connection. Many times, these types of electrical services are required for heavy equipment and/or specialized machinery. Kindly consult with the equipment manufacturer, name plate rating or installation technician for specific details. Exhibitors who bring their own distribution panels may need one of these special connections. How do I know how much power I need to order? When determining how much power to order for a booth, it is helpful to know how much total power is required for the equipment in your booth space. Below, we have outlined some standard electrical requirements (requirements may vary). Standard Laptop watts Lead Retrieval watts Standard Plasma TV watts Items like laptops, standard booth lights, and televisions may be grouped together on one circuit provided they do not exceed the overall limit of the circuit or the surge protection device. There is some equipment that requires its own circuit to run properly. For example, a microwave or refrigerator requires its own dedicated circuit, so a laptop and refrigerator should not use the same power source. I am an International Exhibitor and my equipment requires a converter to step down from 220V to 208V. Can I rent a converter from the MCCA? The MCCA does not rent or supply power conversion equipment. Exhibitors are required to bring their own to the show. I can t find 208V or 480V overhead service listed on your online ordering site. How can I order this service? 208V & 480V overhead services are limited in our convention centers. All requests for such connections must be approved by an MCCA electrician; please contact MCCA Exhibitor Services for more information.

16 6 Cleaning Services The MCCA offers a variety of cleaning services through our exclusive service contractor, American Building Maintenance (ABM). cleaning services (per sq. ft. per day) Initial Vacuum or Mopping Service includes one-time vacuum or mop prior to the first event or show day. Daily Vacuum or Mopping Service includes vacuum or mop prior to each event or show day, including the first show day, as well as nightly wastebasket emptying. Note: The MCCA does not provide wastebaskets for exhibitors. Daily Vacuum or Mopping + Porter Service Service includes vacuum or mop prior to each event or show day, including the first show day, as well as wastebasket emptying and booth sweep throughout show hours as needed. Note: The MCCA does not provide wastebaskets for exhibitors. Shampoo Service Shampoo service should be ordered for the night before the first show day to ensure that the carpet has adequate drying time. discount standard $0.28 $0.35 $0.20 $0.25 $0.44 $0.55 $0.39 $0.48 Terms & Conditions The MCCA, through its cleaning contractor American Building Maintenance (ABM), is the exclusive provider of all cleaning services. frequently asked questions Will my booth be automatically vacuumed or mopped prior to the first show day? Exhibitor booths will not be vacuumed or mopped unless the service is ordered through the MCCA prior to the show opening. Do I need to order both the Initial Vacuum and the Daily Vacuum if I want my booth to be vacuumed everyday including the first show day? No, it is only necessary to order one vacuuming/mopping service. Daily Vacuum/Mop includes the initial, first day service. The Daily + Porter Service also includes the initial, first day service. Shampoo service, on the other hand, may be ordered alone or partnered with any other cleaning service. Is it possible to order the porter service separately from the vacuum or mop service? The porter service must be paired with either the daily vacuum or daily mop service and cannot be ordered as a separate entity. Is it possible to order the vacuum, mop, or porter service for specific show days? The vacuum and mop services can only be ordered for the initial show day cleaning or daily cleaning. Individual days cannot be purchased. Porter service can only be ordered with a daily vacuum or daily mop service.

17 cleaning services 7 Why is the rate on your website different from the rate listed above? The service rates are the same on both the form and the online order page; they are just presented differently. The form shows the daily unit price for the service, while the online page shows the total price for the duration of the show. If I order cleaning service, when can I expect my carpet to be cleaned? If the show you are attending opens in the morning, all of the cleaning usually occurs the night before the show opening. If the show opens in the afternoon, all of the cleaning usually occurs in the morning before show opening. Our cleaning staff will not remove visqueen (the plastic covering) from your carpet; exhibitors are responsible for removing their own visqueen.

18 8 Telephone Services The MCCA offers a variety of telephone services through our experienced in-house telephone technicians. standard telephone services discount standard Single-Line Service (Analog) Service includes one phone number and a complimentary simple handset. Line usage included. $ $ Multi-Line Service (Digital) Service includes one phone number with multiple line appearances and rental of one digital display phone. Equipment must be returned at the close of the show. Line usage included. $ $ Speaker Phone Service (Analog) Service includes one phone number and rental of one speaker phone. Equipment must be returned at the close of the show. Line usage included. $ $ Polycom Speaker Phone Service (Analog) Service includes one phone number and rental of one polycom speaker phone. Equipment must be returned at the close of the show. Line usage included. $ $ Fax Machine Phone Service (Analog) Service includes one phone line and rental of a plain paper fax machine with copy capabilities. Line usage included. $ $ additional services & equipment discount standard Call Waiting (per phone line) Allows user to know when another call is coming in. $50.00 $62.50 Voic (per phone line) Allows user to setup a custom greeting and receive messages from incoming callers. $50.00 $62.50 ISDN/BRI Service ISDN lines support video and CODEC applications. ISDN lines can be arranged by contacting Exhibitor Services two weeks prior to show. Exhibitors can select one of two long distance carriers: AT&T or MCI. Line usage will be billed per the selected carrier s rate after the close of the show. $ $ Polycom Videoconference Rental w/ip Connect Service This service is used to connect from the MCCA s facility to an external/remote site with like IP video conferencing capabilities. Service includes IP connectivity for video conferencing. The distant video equipment must be IP compatible. $1, $1, Polycom Videoconference Rental w/isdn This service is used to connect from the MCCA s facility to an external/remote site with like ISDN video conferencing capabilities. The service includes three 128k ISDN lines. Line usage will be billed per the selected carriers rate after the close of the show. $2, $2,500.00

19 telephone services 9 installation & connections Telephone Service is brought from the nearest column or floor port into the booth. MCCA phone technicians typically provide a line that is long enough to run anywhere in your booth. Exhibitors may have their preferred setup personnel run their phone cord(s) under the carpet to desired locations, or they may hire the General Service Contractor to do so. All telephone equipment can be picked up at the MCCA Exhibitor Services Desk. Terms & Conditions The MCCA is the exclusive provider of all telephone services. All telephone equipment shall remain the property of the MCCA and may not be installed or removed by anyone other than MCCA personnel. All MCCA telephone equipment (except simple analog handset) must be returned to the Exhibitor Service Desk at the close of the show. Failure to return MCCA phones will result in a replacement fee. All services listed include labor to install and remove said service. Rates do not include connecting of equipment, tracing of malfunctions, special wiring, or repairs. If an exhibitor requires additional telephone labor outside of the standard service, services will be billed at an hourly rate with a minimum of one hour. Labor rates are based on current wage and benefit rates and are subject to change without notice: frequently asked questions How do I know if I need a single-line or a multi-line service? Single-line phones are just like most household phones. They can be used for fax lines, credit card machines, standard telephones, and even to dial-up internet service (although we do not recommend this method of internet connectivity). A Multi-Line Service (Digital) includes one phone number with multiple line appearances and rental of one digital display phone. I have a wired credit card machine. Do I need to program anything specific for the machine to work on your singleline service? Yes. Please preprogram your machine to dial 9 before your credit card company s number. How do I receive my phone number, dialing instructions, and phone/fax equipment? Please visit the MCCA Exhibitor Services desk onsite to pick up your equipment. At this time you will receive assigned phone numbers and dialing instructions. This information can also be provided ahead of time if requested through Exhibitor Services. How can I place international calls on my phone line? If you wish to place international calls on your phone line, please contact Exhibitor Services prior to move-in to submit this request. Otherwise, all phones will be limited to local and US numbers.» Monday-Friday 8am-4pm (except holidays) $80.00» All other times, including holidays $120.00

20 10 Internet & Technical Services The MCCA offers a variety of Internet and Technical services through our experienced in-house team of technicians. Wired Internet Connections Exhibitors who order wired internet drops are provided with one internet connection and assistance, as needed, from our IT Support Services staff. All MCCA Internet services include one initial line regardless of how many IPs come with the service. To have more than one computer connected at one time, exhibitors may bring their own switch or hub device and cables, or they may purchase a switch from the MCCA. shared service Automatically configured lines are designed to plug & play. discount standard 200 Kbs Shared Service This is a shared service with a private IP address. Other exhibitors who have ordered the 200 Kbs will share the same network. We recommend this service for a casual user looking to showcase a simple product webpage or browse the internet. $ $ managed services Manually configured services require entry of IP addresses into the device before the device may access the internet. discount standard 300 Kbs Managed Service The 300 Kbs comes with 1 public IP address for use on one computer with the option to purchase additional IPs for additional computers. We do not recommend adding more than 4 additional IPs to the 300 Kbs. If exhibitors require more than 5 computers, we recommend upgrading to the next wired service. 500 Kbs Managed Service The 500 Kbs has more bandwidth than the 300 Kbs and includes 11 public IP addresses, a private VLAN, and subnet. $1, $1, $1, $2, Kbs Managed Service The 750 Kbs has more bandwidth than the 500 Kbs and includes 18 public IP addresses, a private VLAN and subnet. $2, $3, Mbps Managed Service The 1.54 Mbps service is equivalent in bandwidth to a T-1 line, or a DS1 line. This service includes 27 public IP addresses, a private VLAN and subnet. The 1.54 Mbps can carry both voice and data traffic. $4, $5, Mbps Managed Service The 3 Mbps has more bandwidth than the 1.54 Mbps service and includes a private VLAN and subnet. Public IP addresses are available upon request. $6, $8, Mbps Managed Service The 5 Mbps has more bandwidth than the 3 Mbps service and includes a private VLAN and subnet. Public IP addresses are available upon request. $10, $12,500.00

21 internet & technical services 11 additional internet services & equipment discount standard Additional Public IP Address This service is available only with our managed services. It allows for any additional device to be networked into that same wired service using a switch and cables. The MCCA does not supply additional cables with this service. $ $ Copper Patch/ Booth to Booth Connection Copper Patch is a method of connecting computers or network equipment that may be in different locations in the facility. Copper patches can transmit data, audio, and video. This is not available with the shared service. $ $ Fiber Patch/ Booth to Booth Connection Fiber Patch is a method of connecting computers or network equipment that may be in different locations in the facility. Fiber patches can transmit data, audio, and video. $ $ Extend Outside T1 or T3 Service With this service, the MCCA will extend an outside T1 or T3 service from our demarcation point to the Exhibitor booth. Exhibitor is responsible for making all arrangements from the outside service provider (e.g., Verizon, AT&T, etc.). $1, $1, Switch-8 Port This switch can connect up to 7 computers or devices together, giving all access to the internet service ordered. $ $ Switch-24 Port This switch can connect up to 23 computers or devices together, giving all access to the internet service ordered. $ $ CAT 5e Cable $45.00 $ CAT 5e Cable $61.00 $ CAT 5e Cable $96.00 $ technical services * discount standard Cable TV Service Cable TV service is basic business cable service provided by Comcast cable. Service is provided to booth from floor boxes or columns. $ $ Broadcast Video Service via The Switch TV-1 provides a one-way transport of a single video signal and up to four associated 15 khz audio signals. The service eliminates the need for broadcasters to send a microwave or satellite uplink truck to the news or event location. $2, $2, CATV Tuner Rental For TVs that are not cable ready (including some plasmas) the CATV Tuner interprets the signal and allows you to tune the signal. It functions similar to your cable box at home. Equipment must be returned at the close of the event, otherwise a replacement fee will be charged. $56.00 $70.00 CATV Tap Box Rental A distribution box which allows up to 16 CATV feeds from a single cable tap. Equipment must be returned at the close of the event, otherwise a replacement fee will be charged. $ $ * For advanced Technical Service offerings, consult the online ordering site or contact MCCA Exhibitor Services.

22 internet & technical services 12 installation & connections MCCA technicians will provide one initial network cable. Internet Service is brought from the nearest column or floor port into the booth. All MCCA internet services come with one initial line regardless of how many IPs come with the service. To have more than one computer connected at one time, exhibitors may bring their own routing device and cables or may purchase a switch and purchase cables from the MCCA. Exhibitors are required to distribute their own internet cables. Exhibitors may choose to:» Hire labor from the General Service Contractor or;» Hire a third-party Installation & Dismantle (I&D) team to perform the distribution work. Terms & Conditions The MCCA is the exclusive provider of internet services. All services listed include labor to install and remove said service. Services do not include connecting of equipment, tracing of malfunctions, special wiring, or repairs. If an exhibitor requires additional internet labor outside of the standard service, services will be billed at an hourly rate with a minimum of one hour. Labor rates are based on current wage and benefit rates and are subject to change without notice:» Tech Rep Monday-Friday 8am-4pm (except holidays) $100.00» Tech Rep All other times, including holidays $150.00» Network Engineer Monday-Friday 8am-4pm (except holidays) $130.00» Network Engineer All other times, including holidays $ The MCCA will provide an Ethernet connection to a shared data network attachment for the use of Exhibitor s directors, officers, employees and guests during the official dates of specified show. Exhibitor will be responsible for providing all hardware, software and other equipment and facilities needed to connect to the Ethernet and to use network attachment. The network attachment provided by the MCCA may be used only by the Exhibitor s directors, officers, employees and guest, agents, or consultants. The MCCA network will facilitate communications between the company s authorized users and entities reachable through the national internet. The Exhibitor will promote efficient use of provided networks to minimize and avoid unnecessary network traffic and interference with the work of other users on interconnected networks. Users of MCCA networks shall not disrupt any of the MCCA networks or any other MCCA associated networks. MCCA networks shall not be used to transmit any communication where the meaning of the message, or its transmission or distribution, would violate any applicable law or regulation or would be highly offensive to the recipient or recipients thereof. Mass distribution of any message, including advertising, may not be broadcast or otherwise sent on an intrusive basis to any user of the MCCA network or any directly or indirectly attached network. When requested by a user of the networks, product information and other commercial messages are permitted to be transmitted. Discussion of a product s relative advantages and disadvantages by users of the product and vendors response to those who pose questions about their products may be made available over the MCCA networks. Interpretation application and possible modification shall be within the sole discretion of MCCA. MCCA does not make any express of implied warranty of any kind specifically. There is no express or implied warranty of merchantability or fitness for a particular purpose for the services to be provided. The protocol used on the MCCA network call for end to end verification of the accuracy of any message and such verification is the sole responsibility of the purchasing company. Similarly, these protocols provide for end to end verification of the receipt of all the data that is transmitted. MCCA will not be responsible for any loss of data from delays, non-deliveries, incorrect deliveries, service interruptions, including those caused by the negligence, errors or omissions of the MCCA, or other losses or damages. Use of information obtained via the