The Primacy of Financial Objectives

Size: px
Start display at page:

Download "The Primacy of Financial Objectives"

Transcription

1 Reihe: Family Business Band 3 Herausgegeben von Prof. Dr. Sabine B. Klein, Wiesbaden, Prof. Dr. Peter Jaskiewicz, Edmonton (Kanada), Prof. Dr. Peter May, Vallendar, und Prof. Dr. Arist von Schlippe, Witten/Herdecke Dr. Stefan Kemp The Primacy of Financial Objectives How Family Businesses make a Difference With a Preface by Prof. Dr. Sabine Klein, European-Business School (EBS), Wiesbaden

2 Contents CHAPTER 1: INTRODUCTION 1.1 Overview and research aims Financial organisational objectives and organisational stakeholders Plan of the thesis 5 CHAPTER 2: FACTORS THAT INFLUENCE ORGANISATIONAL OBJECTIVES 2.1 Introduction Financials Profit maximisation The managerial role Non-financials The rationality concept The human element Systems thinking Exchange relationships Rewards and costs Comparison levels 22 CHAPTER 3: FUNCTIONS AND CHARACTERISTICS OF FAMILY BUSINESSES 3.1 Introduction Family Definition Functions and characteristics Goal orientation Family businesses Definition Macroeconomic relevance Current thinking 45 IX

3 3.4 Research propositions on orientations of family business objectives Financial orientation Non-financial orientation Structural orientation Change orientation Stakeholders 61 CHAPTER 4: METHODOLOGY AND RESEARCH DESIGN 4.1 Introduction Methodology Ontology Epistemology Research design Sample Research setting Research objects Sampling External validity Social desirability Research instrument Postal questionnaire Measurement and scaling Content of the questionnaire Organisational objectives Operationalisation of research propositions Overview of research variables Family business definition Share ownership Supervisory board involvement Management board involvement Collection of demographic data Questionnaire evaluation ' Pre-testing Issues with the design of the research Statistical techniques Factor analysis Correlation Data analysis Kaiser Guttmann Criterion Scree test Variance explanation 100 X

4 4.7.4 Cross-loadings of factors Internal consistency reliability of factors Factor labeling Generalisibility of factors Separation of family businesses from non-family businesses Share ownership Management board involvement Supervisory board involvement Separation of family businesses and non-family businesses 114 CHAPTER 5: FINDINGS 5.1 Response rate Questionnaire evaluation Missing values Characteristics of respondents Size of organisations Findings about organisational objectives in public limited companies Relation between organisational objectives and stakeholders Correlations Factor correlations 130 CHAPTER 6: COMPARISON OF FAMILY BUSINESSES AND NON-FAMILY BUSINESSES 6.1 Introduction Comparison of structural differences Evaluation of research propositions on the organisational objective orientation of family businesses Organisational objective factors Organisational objectives Financial orientation Non-financial orientation Structural orientation Change orientation. 160 XI

5 6.4 Comparison of family and non-family businesses Unexpected outcome: Evaluation of the family business definition Correspondence between results and the family business definition Alternative approach to the definition of family business 171 CHAPTER 7: DRAWING CONCLUSIONS 7.1 Introduction Financial organisational objectives in the operation of pics Differences between family business pics and non-family business pics in terms of financial organsiational objectives Factors that influence organisational objectives Contribution of the study Management research Policy Practice Limitations of the study and scope for further research Final conclusions Reflection 189 References 193 XII

IS Risks and Operational Risk Management in Banks

IS Risks and Operational Risk Management in Banks Reihe: Wirtschaftsinformatik Band 47 Herausgegeben von Prof, (em.) Dr. Dietrich Seibt, Koln, Prof. Dr. Hans-Georg Kemper, Stuttgart, Prof. Dr. Georg Herzwurm, Stuttgart, Prof. Dr. Dirk Stelzer, llmenau,

More information

Familienunternehmen und KMU

Familienunternehmen und KMU Familienunternehmen und KMU Edited by A. Hack, Berne A. Calabrò, Witten/Herdecke H. Frank, Vienna F. W. Kellermanns, Charlotte, Vallendar T. Zellweger, St. Gallen Both Family Firms and Small and Medium

More information

How To Understand The Influence Of Power On Influence

How To Understand The Influence Of Power On Influence Patrick Heinemann Power Bases and Informational Influence Strategies GABLER EDITION WISSENSCHAFT Research in Management Accounting & Control Herausgegeben von Professor Dr. Utz Schäffer WHU Otto Beisheim

More information

Global Project Management

Global Project Management Global Project Management Communication, Collaboration and Management Across Borders Jean binder Contents List of Figures List of Tables Acknowledgements Preface xiii xv xvii xix Introduction 1 Traditional,

More information

Multi-Channel Distribution Strategies in the Financial Services Industry

Multi-Channel Distribution Strategies in the Financial Services Industry Multi-Channel Distribution Strategies in the Financial Services Industry DISSERTATION der Universität St. Gallen, Hochschule für Wirtschafts-, Rechts- und Sozialwissenschaften (HSG) zur Erlangung der Würde

More information

Julia Wolf The Nature of Supply Chain Management Research

Julia Wolf The Nature of Supply Chain Management Research Julia Wolf The Nature of Supply Chain Management Research GABLER EDITION WISSENSCHAFT Einkauf, Logistik und Supply Chain Management Herausgegeben von Professor Dr. Christopher Jahns Die Schriftenreihe

More information

Customer Intimacy Analytics

Customer Intimacy Analytics Customer Intimacy Analytics Leveraging Operational Data to Assess Customer Knowledge and Relationships and to Measure their Business Impact by Francois Habryn Scientific Publishing CUSTOMER INTIMACY ANALYTICS

More information

Master Program. Family Business Management (M.Sc.)

Master Program. Family Business Management (M.Sc.) HEALTH ECONOMICS CULTURE Master Program Family Business Management (M.Sc.) Learning how to manage a family business It is not just a job to lead a family business. It is almost a philosophy. An entrepreneur

More information

Dealing with digital Information richness in supply chain Management - A review and a Big Data Analytics approach

Dealing with digital Information richness in supply chain Management - A review and a Big Data Analytics approach Florian Kache Dealing with digital Information richness in supply chain Management - A review and a Big Data Analytics approach kassel IH university press Contents Acknowledgements Preface Glossary Figures

More information

List of Tables. Page Table Name Number. Number 2.1 Goleman's Emotional Intelligence Components 13 2.2 Components of TLQ 34 2.3

List of Tables. Page Table Name Number. Number 2.1 Goleman's Emotional Intelligence Components 13 2.2 Components of TLQ 34 2.3 xi List of s 2.1 Goleman's Emotional Intelligence Components 13 2.2 Components of TLQ 34 2.3 Components of Styles / Self Awareness Reviewed 51 2.4 Relationships to be studied between Self Awareness / Styles

More information

Succession planning in Chinese family-owned businesses in Hong Kong: an exploratory study on critical success factors and successor selection criteria

Succession planning in Chinese family-owned businesses in Hong Kong: an exploratory study on critical success factors and successor selection criteria Succession planning in Chinese family-owned businesses in Hong Kong: an exploratory study on critical success factors and successor selection criteria By Ling Ming Chan BEng (University of Newcastle upon

More information

English Summary 1. cognitively-loaded test and a non-cognitive test, the latter often comprised of the five-factor model of

English Summary 1. cognitively-loaded test and a non-cognitive test, the latter often comprised of the five-factor model of English Summary 1 Both cognitive and non-cognitive predictors are important with regard to predicting performance. Testing to select students in higher education or personnel in organizations is often

More information

Business Architecture

Business Architecture Business Architecture A Practical Guide JONATHAN WHELAN and GRAHAM MEADEN GOWER Contents List of Figures List of Tables About the Authors Foreword Preface Acknowledgemen ts Abbreviations IX xi xiii xv

More information

Governance Code for Family Businesses

Governance Code for Family Businesses Governance Code for Family Businesses Guidelines for the responsible management of family businesses and business-owner families An initiative of INTES, FBN and DIE FAMILIENUNTERNEHMER - ASU Founded by

More information

Targeted Advertising and Consumer Privacy Concerns Experimental Studies in an Internet Context

Targeted Advertising and Consumer Privacy Concerns Experimental Studies in an Internet Context TECHNISCHE UNIVERSITAT MUNCHEN Lehrstuhl fur Betriebswirtschaftslehre - Dienstleistungsund Technologiemarketing Targeted Advertising and Consumer Privacy Concerns Experimental Studies in an Internet Context

More information

TABLE OF CONTENTS CHAPTER NO. TITLE PAGE NO. ABSTRACT iii LIST OF TABLES LIST OF FIGURES LIST OF ABBREVIATIONS

TABLE OF CONTENTS CHAPTER NO. TITLE PAGE NO. ABSTRACT iii LIST OF TABLES LIST OF FIGURES LIST OF ABBREVIATIONS ix TABLE OF CONTENTS CHAPTER NO. TITLE PAGE NO. ABSTRACT iii LIST OF TABLES x LIST OF FIGURES xii LIST OF ABBREVIATIONS xiv 1 INTRODUCTION 1 1.1 ENTERPRISE RESOURCE PLANNING (ERP) AN OVERVIEW 1 1.2 AIM

More information

EBS Universität für Wirtschaft und Recht EBS Business School. In order to obtain the academic degree of Doctor rerum politicarum (Dr. rer. pol.

EBS Universität für Wirtschaft und Recht EBS Business School. In order to obtain the academic degree of Doctor rerum politicarum (Dr. rer. pol. EBS Universität für Wirtschaft und Recht EBS Business School Inaugural Dissertation In order to obtain the academic degree of Doctor rerum politicarum (Dr. rer. pol.) Supply Chain Integration, Responsive

More information

SOUTH CAROLINA STATE FISCAL ACCOUNTABILITY AUTHORITY EMPLOYEE PERFORMANCE MANAGEMENT SYSTEM POLICY AND PROCEDURE

SOUTH CAROLINA STATE FISCAL ACCOUNTABILITY AUTHORITY EMPLOYEE PERFORMANCE MANAGEMENT SYSTEM POLICY AND PROCEDURE SOUTH CAROLINA STATE FISCAL ACCOUNTABILITY AUTHORITY EMPLOYEE PERFORMANCE MANAGEMENT SYSTEM POLICY AND PROCEDURE THE LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE

More information

CIMA Chartered Management Accounting Qualification 2010

CIMA Chartered Management Accounting Qualification 2010 CIMA Chartered Management Accounting Qualification 2010 Student Support Guide Paper P1 Performance Operations Introduction This guide outlines matters to be considered by those wishing to sit the examination

More information

FORMAT OF THE PROPOSAL FOR A THESIS Revised and adapted from Practical Guide to Research Methods by Lang and Heiss.

FORMAT OF THE PROPOSAL FOR A THESIS Revised and adapted from Practical Guide to Research Methods by Lang and Heiss. THESIS PROPOSAL The proposal should describe what you propose to do for your research study. It should include: (a) your name; (b) date submitted; (c) a tentative title; (d) the problem; (e) the purpose

More information

JNCC Committee Paper - March 2003

JNCC Committee Paper - March 2003 This paper was provided to the Joint Committee for decision/discussion or information. Please refer to the minutes of the meeting for Committee s position on the paper. To view other Joint Committee papers

More information

Schneps, Leila; Colmez, Coralie. Math on Trial : How Numbers Get Used and Abused in the Courtroom. New York, NY, USA: Basic Books, 2013. p i.

Schneps, Leila; Colmez, Coralie. Math on Trial : How Numbers Get Used and Abused in the Courtroom. New York, NY, USA: Basic Books, 2013. p i. New York, NY, USA: Basic Books, 2013. p i. http://site.ebrary.com/lib/mcgill/doc?id=10665296&ppg=2 New York, NY, USA: Basic Books, 2013. p ii. http://site.ebrary.com/lib/mcgill/doc?id=10665296&ppg=3 New

More information

PES INSTITUTE OF TECHNOLOGY B.E 5TH SEMESTER (AUTONOMOUS) - PROVISIONAL RESULTS JANUARY 2015 COMPUTER SCIENCE AND ENGINEERING BRANCH

PES INSTITUTE OF TECHNOLOGY B.E 5TH SEMESTER (AUTONOMOUS) - PROVISIONAL RESULTS JANUARY 2015 COMPUTER SCIENCE AND ENGINEERING BRANCH 1 1PI12CS002 A A A A A B A A NA S NA NA NA NA NA NA NA 25.0 25.0 9.04 2 1PI12CS004 B I B C B A A A NA NA NA S NA NA NA NA NA 21.0 21.0 8.14 3 1PI12CS005 B B C B B B A B A NA NA NA NA NA NA NA NA 25.0 25.0

More information

Corporate Data Quality Policy

Corporate Data Quality Policy Appendix A Corporate Data Quality Policy Right first time Author: Head of Policy Date: November 2008 Contents 1. INTRODUCTION...3 2. STATEMENT OF MANAGEMENT INTENT...3 3. POLICY AIM...3 4. DEFINITION OF

More information

Epidemiology Foundations. The Science of Public Health. Public Health/Epidemiology and Biostatistics

Epidemiology Foundations. The Science of Public Health. Public Health/Epidemiology and Biostatistics Brochure More information from http://www.researchandmarkets.com/reports/2241448/ Epidemiology Foundations. The Science of Public Health. Public Health/Epidemiology and Biostatistics Description: Written

More information

A STUDY OF THE IMPACT OF CONSTRUCTION ACCIDENTS ON THE PROJECT CONTINUITY

A STUDY OF THE IMPACT OF CONSTRUCTION ACCIDENTS ON THE PROJECT CONTINUITY A STUDY OF THE IMPACT OF CONSTRUCTION ACCIDENTS ON THE PROJECT CONTINUITY Final Project Report as one of requirement to obtain S1 degree of Universitas Atma Jaya Yogyakarta By: KARTIKA IRIANTHY ZEBUA NPM.

More information

Introduction 5. Section 1: Who is eligible to apply? 7. Section 2: The pre-application criteria 8. Section 3: Submitting an application 9

Introduction 5. Section 1: Who is eligible to apply? 7. Section 2: The pre-application criteria 8. Section 3: Submitting an application 9 TAUGHT DEGREE AWARDING POWERS AND RESEARCH DEGREE AWARDING POWERS Guidance for Higher Education Providers: Criteria and Process for applying for Taught Degree Awarding Powers and Research Degree Awarding

More information

Ingredients of a European business model for certification of EHR systems

Ingredients of a European business model for certification of EHR systems Ingredients of a European business model for certification of EHR systems The demographics Health funding impacted by global financial crisis Population expansion volume impact The aging non-working sector

More information

NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY FACULTY OF COMMERCE DEPARTMENT OF INSURANCE AND ACTUARIAL SCIENCE

NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY FACULTY OF COMMERCE DEPARTMENT OF INSURANCE AND ACTUARIAL SCIENCE NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY FACULTY OF COMMERCE DEPARTMENT OF INSURANCE AND ACTUARIAL SCIENCE B.COMM (HONS) DEGREE IN RISK MANAGEMENT AND INSURANCE STRATEGIC MARKETING OF INSURANCE [CIN

More information

THE CERTIFIED SIX SIGMA BLACK BELT HANDBOOK

THE CERTIFIED SIX SIGMA BLACK BELT HANDBOOK THE CERTIFIED SIX SIGMA BLACK BELT HANDBOOK SECOND EDITION T. M. Kubiak Donald W. Benbow ASQ Quality Press Milwaukee, Wisconsin Table of Contents list of Figures and Tables Preface to the Second Edition

More information

STRATEGIC PRIORITIES, MANAGEMENT CONTROL SYSTEMS, AND MANAGERIAL PERFORMANCE: AN EMPIRICAL STUDY. Submitted by. A thesis submitted in total fulfilment

STRATEGIC PRIORITIES, MANAGEMENT CONTROL SYSTEMS, AND MANAGERIAL PERFORMANCE: AN EMPIRICAL STUDY. Submitted by. A thesis submitted in total fulfilment STRATEGIC PRIORITIES, MANAGEMENT CONTROL SYSTEMS, AND MANAGERIAL PERFORMANCE: AN EMPIRICAL STUDY Submitted by John Stephen Sands, B.Bus GCUCGU, B. Bus USQ, M. Phil Grif A thesis submitted in total fulfilment

More information

Copyright is owned by the Author of the thesis. Permission is given for a copy to be downloaded by an individual for the purpose of research and

Copyright is owned by the Author of the thesis. Permission is given for a copy to be downloaded by an individual for the purpose of research and Copyright is owned by the Author of the thesis. Permission is given for a copy to be downloaded by an individual for the purpose of research and private study only. The thesis may not be reproduced elsewhere

More information

Investing in Private Equity Partnerships

Investing in Private Equity Partnerships Kay Muller Investing in Private Equity Partnerships The Role of Monitoring and Reporting With a foreword by Prof. Dr. Dr. Ann-Kristin Achleitner GABLER EDITION WISSENSCHAFT Table of Contents IX Table of

More information

Master Program. Management (M.A.)

Master Program. Management (M.A.) health economics culture Master Program Management (M.A.) Master Your choice As a student of the Master program in General Management you have the freedom of choice: you may choose between a general orientation

More information

54264 MARKETING RESEARCH

54264 MARKETING RESEARCH 54264 MARKETING RESEARCH Semester: Second Credits points: 4,5 ECTS Class time: Monday (13:10 p.m. - 15:10 p.m.) and Tusesday (14:10 p.m. - 15:10 p.m.) Instructor: David Martín-Consuegra Navarro & Raul

More information

Implementation Plan: Development of an asset and financial planning management. Australian Capital Territory

Implementation Plan: Development of an asset and financial planning management. Australian Capital Territory Implementation Plan: Development of an asset and financial planning management framework for TAMS Australian Capital Territory NATIONAL PARTNERSHIP AGREEMENT TO SUPPORT LOCAL GOVERNMENT AND REGIONAL DEVELOPMENT

More information

A User's Manual to the PMBOK Guide. 2nd Edition

A User's Manual to the PMBOK Guide. 2nd Edition Brochure More information from http://www.researchandmarkets.com/reports/2326796/ A User's Manual to the PMBOK Guide. 2nd Edition Description: The must-have manual to understand and use the latest edition

More information

Customer equity: dimensions and realisation process. Karin P.N. Abele

Customer equity: dimensions and realisation process. Karin P.N. Abele Customer equity: dimensions and realisation process Karin P.N. Abele A thesis submitted in the partial fulfilment of the requirements of De Montfort University for the degree of Doctor of Philosophy. October

More information

Effective Monitoring and Control of Outsourced Software Development Projects

Effective Monitoring and Control of Outsourced Software Development Projects Effective Monitoring and Control of Outsourced Software Development Projects María Laura Ponisio 1 & Peter Vruggink 2 1 University of Twente The Netherlands ml@ponisio.com 2 Logica The Netherlands peter.vruggink@logica.com

More information

Course Syllabus/Content Diploma in Business Management

Course Syllabus/Content Diploma in Business Management Revised Modules Course Syllabus/Content Diploma in Business Management Contact hours Contact hours (Part-Time) Assessment Introduction to Management 60 40 Assignment & Written Principles of Marketing 60

More information

Scheme of Service. for. Counselling Personnel

Scheme of Service. for. Counselling Personnel REPUBLIC OF KENYA Scheme of Service for Counselling Personnel October, 2009 APPROVED BY THE PUBLIC SERVICE COMMISSION OF KENYA AND ISSUED BY THE PERMANENT SECRETARY MINISTRY OF STATE FOR PUBLIC SERVICE

More information

Appendix 2: Intended learning outcomes of the Bachelor IBA

Appendix 2: Intended learning outcomes of the Bachelor IBA Appendix 2: Intended learning outcomes of the Bachelor IBA Intended international & intercultural learning outcomes are presented in bold. Content related aspects Have knowledge of business administrative

More information

Nearshore IT Sourcing for Small- and Medium-Sized Enterprises: An Exploratory Study of Swiss SMEs Sourcing from Russia and Ukraine

Nearshore IT Sourcing for Small- and Medium-Sized Enterprises: An Exploratory Study of Swiss SMEs Sourcing from Russia and Ukraine Nearshore IT Sourcing for Small- and Medium-Sized Enterprises: An Exploratory Study of Swiss SMEs Sourcing from Russia and Ukraine DISSERTATION of the University of St. Gallen, Graduate School of Business

More information

YEAR 2 Service Quality Management Successful Hospitality Project Design Applied Hospitality Management Hospitality Industry Experience (six months)

YEAR 2 Service Quality Management Successful Hospitality Project Design Applied Hospitality Management Hospitality Industry Experience (six months) Le Cordon Bleu Master in International COURSE CODE: 051375B The two-year Master in International Hospitality Management is targeted at individuals who have an undergraduate degree and limited industry

More information

doing a literature review

doing a literature review doing a literature review Students often start producing a Literature Review without knowing its purpose, what it consists of and how it can be set out. why this approach might be helpful for students:

More information

Dr. J. Vincent Xavier Asst. Professor, School of Management Studies, St. Joseph s College (Autonomous) Tiruchirappalli, Tamil Nadu, India

Dr. J. Vincent Xavier Asst. Professor, School of Management Studies, St. Joseph s College (Autonomous) Tiruchirappalli, Tamil Nadu, India International Journal of Research in Management & Business Studies (IJRMBS 15) Vol. Issue 1 Jan. - Mar. 15 ISSN : 38-653 (Online) A Study on the Effectiveness of Performance Appraisal System and its Influence

More information

The 3 rd European Quality Assurance Forum

The 3 rd European Quality Assurance Forum The 3 rd European Quality Assurance Forum 20-22 November 2008 Hosted by Corvinus University, Budapest Call for papers, workshops and posters Deadline 31 July 2008 INTRODUCTION Europe, like most other regions

More information

Factor Reduction and Clustering For Operational Risk In Software Development

Factor Reduction and Clustering For Operational Risk In Software Development Factor Reduction and Clustering For Operational Risk In Software Development ABSTRACT Software development failures frequently emerge as a result of the failure to understand and identify risks. The aim

More information

TABLE OF CONTENTS CHAPTER TITLE PAGE

TABLE OF CONTENTS CHAPTER TITLE PAGE viii TABLE OF CONTENTS CHAPTER TITLE PAGE TITLE PAGE DECLARATION DEDICATION ACKNOWLEDGEMENT ABSTRACT ABSTRAK TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES LIST OF APPENDICES I II III IV VI VII VIII

More information

African Leadership in ICT. 360 Degree Assessment www.gesci.org

African Leadership in ICT. 360 Degree Assessment www.gesci.org African Leadership in ICT 360 Degree Assessment www.gesci.org Session Objectives To present an overview 360-degree feedback tool for assessing leadership behaviour and competency To promote discussion

More information

Research Methodology: Tools

Research Methodology: Tools MSc Business Administration Research Methodology: Tools Applied Data Analysis (with SPSS) Lecture 02: Item Analysis / Scale Analysis / Factor Analysis February 2014 Prof. Dr. Jürg Schwarz Lic. phil. Heidi

More information

Advanced Diploma in Purchasing and Supply. Marketing for Purchasers. L5-10/May-08 LEVEL 5 MARKING SCHEME. May 2008. Carrington

Advanced Diploma in Purchasing and Supply. Marketing for Purchasers. L5-10/May-08 LEVEL 5 MARKING SCHEME. May 2008. Carrington Advanced Diploma in Purchasing and Supply Marketing for Purchasers L5-10/May-08 LEVEL 5 MARKING SCHEME May 2008 Carrington SECTION A Q1 to test candidates knowledge and understanding of the marketing mix

More information

Compensating the Sales Force

Compensating the Sales Force Compensating the Sales Force A Practical Guide to Designing Winning Sales Reward Programs Second Edition David J. Cichelli Me Graw Hill New York Chicago San Francisco Lisbon London Madrid Mexico City Milan

More information

Ethical and Public Health Implications of Genomic and Personalised Medicine. Dr Ingrid Slade

Ethical and Public Health Implications of Genomic and Personalised Medicine. Dr Ingrid Slade Ethical and Public Health Implications of Genomic and Personalised Medicine Dr Ingrid Slade Ethical and Public Health Implications of Genomic and Personalised Medicine What is personalised medicine and

More information

SESSION 3 AUDIT PLANNING

SESSION 3 AUDIT PLANNING SESSION 3 AUDIT PLANNING Learning Objectives: identify and explain the need for planning an audit identify and describe the contents of the overall audit strategy and the audit plan explain the difference

More information

The use and consequences of performance management and control systems: a study of a professional services firm

The use and consequences of performance management and control systems: a study of a professional services firm Wendy Beekes Lancaster University David Otley Lancaster University Valentine Ururuka Lancaster University The use and consequences of performance management and control systems: a study of a professional

More information

Enterprise Performance Management Done Right. An Operating System for Your Organization. Wiley CIO

Enterprise Performance Management Done Right. An Operating System for Your Organization. Wiley CIO Brochure More information from http://www.researchandmarkets.com/reports/2329628/ Enterprise Performance Management Done Right. An Operating System for Your Organization. Wiley CIO Description: A workable

More information

Course Sequence Diagram Doctor of Business Administration

Course Sequence Diagram Doctor of Business Administration Prerequisites Course Sequence Diagram Doctor of Business Administration SMU-MN DBA Appendix G Courses with a B or better in Managerial Finance Managerial Economics Two semesters of graduate statistics

More information

Performance Indicators for Schools 4-5 March, 2013

Performance Indicators for Schools 4-5 March, 2013 Performance Indicators for Schools 4-5 March, 2013 Dr. Sami Mahroum, INSEAD Innovation & Policy Initiative Prof. Simon Bell, Open University, UK Prof. Nasser Yassin, American University of Beirut The key

More information

Four-Phase-Model for the Implementation of Shared Services

Four-Phase-Model for the Implementation of Shared Services Martin H. Wenderoth Four-Phase-Model for the Implementation of Shared Services Verlag Dr. Kovac Hamburg 2014 Table of Content Foreword V Acknowledgement VII Abstract... IX Table of Content XI List of Figures

More information

The Effectiveness of Ethics Program among Malaysian Companies

The Effectiveness of Ethics Program among Malaysian Companies 2011 2 nd International Conference on Economics, Business and Management IPEDR vol.22 (2011) (2011) IACSIT Press, Singapore The Effectiveness of Ethics Program among Malaysian Companies Rabiatul Alawiyah

More information

How To Evaluate The Performance Of The Process Industry Supply Chain

How To Evaluate The Performance Of The Process Industry Supply Chain Performance Evaluation of the Process Industry Supply r Chain: Case of the Petroleum Industry in India :.2A By Siddharth Varma Submitted in fulfillment of requirements of the degree of DOCTOR OF PHILOSOPHY

More information

Diederich Bakker. Vertical Brand. Portfolio Management. Strategies for Integrated. Brand Management between. Manufacturers and Retailers

Diederich Bakker. Vertical Brand. Portfolio Management. Strategies for Integrated. Brand Management between. Manufacturers and Retailers Diederich Bakker Vertical Brand Portfolio Management Strategies for Integrated Brand Management between Manufacturers and Retailers With a preface by Prof. Dr. Thorsten Raabe Springer Gabler Contents List

More information

STAFF PERFORMANCE EVALUATION QUESTIONNAIRE

STAFF PERFORMANCE EVALUATION QUESTIONNAIRE STAFF PERFORMANCE EVALUATION QUESTIONNAIRE JOB PERFORMANCE OF: EVALUATION PERIOD: FROM TO DATE: Dear Colleague: The assessment procedure for Support Staff includes evaluations by co- workers and other

More information

Business Intelligence and the Cloud. Strategic Implementation Guide. Wiley and SAS Business Series

Business Intelligence and the Cloud. Strategic Implementation Guide. Wiley and SAS Business Series Brochure More information from http://www.researchandmarkets.com/reports/2638554/ Business Intelligence and the Cloud. Strategic Implementation Guide. Wiley and SAS Business Series Description: How to

More information

FUNDAMENTALS LOUIS C. GAPENSKI WITH EDITORIAL REVIEWS BY ROD MCADAMS, KRISTIN REITER, AND DEBRA TENNYSON AUPHA

FUNDAMENTALS LOUIS C. GAPENSKI WITH EDITORIAL REVIEWS BY ROD MCADAMS, KRISTIN REITER, AND DEBRA TENNYSON AUPHA FUNDAMENTALS of ft r ' LOUIS C. GAPENSKI WITH EDITORIAL REVIEWS BY ROD MCADAMS, KRISTIN REITER, AND DEBRA TENNYSON AUPHA Health Administration Press, Chicago Association of University Programs in Health

More information

IT Governance Regulatory. P.K.Patel AGM, MoF

IT Governance Regulatory. P.K.Patel AGM, MoF IT Governance Regulatory Perspective P.K.Patel AGM, MoF Agenda What is IT Governance? Aspects of IT Governance What banks should consider before implementing these aspects? What banks should do for implementation

More information

Preface. Overview and Goals

Preface. Overview and Goals Preface Overview and Goals The agile approach for software development has been applied more and more extensively since the mid nineties of the 20th century. Though there are only about ten years of accumulated

More information

Definitions, reuse and technology: How context impacts technology support for knowledge management.

Definitions, reuse and technology: How context impacts technology support for knowledge management. Definitions, reuse and technology: How context impacts technology support for knowledge management. Vanessa Freke, B.InfoTech (Hons) Institute for Integrated and Intelligent Systems School of Information

More information

On-line Continuing Education. Course Material: Exam Questions Packet

On-line Continuing Education. Course Material: Exam Questions Packet BREINING INSTITUTE On-line Continuing Education Course Material and Exam Questions Packet Course No: CV-1407 Course Title: Twelve Core Functions and TAP 21 Course Objective: Presentation includes an examination

More information

Upon completion of this degree, All MBA graduates will be able to:

Upon completion of this degree, All MBA graduates will be able to: 1. MBA PROGRAMME OUTCOMES 1.1 Generic outcomes Upon completion of this degree, All MBA graduates will be able to: Demonstrate knowledge of common body of business and management knowledge including functional

More information

The Contextualization of Project Management Practice and Best Practice

The Contextualization of Project Management Practice and Best Practice The Contextualization of Project Management Practice and Best Practice Claude Besner PhD, University of Quebec at Montreal Brian Hobbs PhD, University of Quebec at Montreal Abstract This research aims

More information

THE EFFECT OF SIZE OF FIRM ON STRATEGIC MANAGEMENT OF TECHNOLOGY

THE EFFECT OF SIZE OF FIRM ON STRATEGIC MANAGEMENT OF TECHNOLOGY THE EFFECT OF SIZE OF FIRM ON STRATEGIC MANAGEMENT OF TECHNOLOGY A. Sikander Assistant Professor of Aviation, Abu Dhabi University, U.A.E. & Murdoch University, Western Australia. Abstract: The impact

More information

SOFTWARE CONFIGURATION MANAGEMENT DOCUMENTATION

SOFTWARE CONFIGURATION MANAGEMENT DOCUMENTATION SOFTWARE CONFIGURATION MANAGEMENT DOCUMENTATION STEVE J. AYER FRANK S. PATRINOSTRO Edited by JACK A. NELSON Technische Hochschule Darmstadt FACH8EREICH INFORMATIK BIBLIOTHEK Inventar-Nr.:, SachgetH9te:

More information

CORPORATE GOVERNANCE SUMMARY OF BEST PRACTICE GUIDELINES

CORPORATE GOVERNANCE SUMMARY OF BEST PRACTICE GUIDELINES CORPORATE GOVERNANCE SUMMARY OF BEST PRACTICE GUIDELINES Willemstad, November 2006 Corporate Governance Summary of Best Practice Guidelines Index I II III IV V VI VII VIII IX X XI Stewardship Supervisory

More information

The Role of Knowledge Management in Building E-Business Strategy

The Role of Knowledge Management in Building E-Business Strategy The Role of Knowledge Management in Building E-Business Strategy Mohammad A. ALhawamdeh, P.O.BOX (1002), Postal Code 26110, Jarash, Jordan, +962-2-6340222 M.al-hawamdeh@bcs.org.uk Abstract - e-business

More information

Benchmarking Hospital Services - Theory and Practice From an Austrian Model Project

Benchmarking Hospital Services - Theory and Practice From an Austrian Model Project Benchmarking Hospital Services - Theory and Practice From an Austrian Model Project Jürgen M. Pelikan, Peter Nowak, Ursula Trummer 9th conference of ESHMS; 28-31 August 2002; University Medical Centre

More information

Programme Curriculum for Master Programme in Finance

Programme Curriculum for Master Programme in Finance Programme Curriculum for Master Programme in Finance 1. Identification Name of programme Scope of programme Level Programme code Master Programme in Finance 60 ECTS Master level Decision details Board

More information

A. Method for Assessing the Likelihood of Burn-out of Global ERP-Programmes

A. Method for Assessing the Likelihood of Burn-out of Global ERP-Programmes A. Method for Assessing the Likelihood of Burn-out of Global ERP-Programmes DISSERTATION of the University of St. Gallen, Graduate School of Business Administration, Economics, Law and Social Sciences

More information

What is a Contracting Authority?

What is a Contracting Authority? Brief 3 January 2011 Public Procurement What is a Contracting Authority? CONTENTS General definitions: a public authority; a body governed by public law Joint purchasing and central purchasing Contracting

More information

ANNEX D. GT CAPITAL HOLDINGS, INC. GT Tower International, Ayala Avenue corner H.V. Dela Costa St., Makati City

ANNEX D. GT CAPITAL HOLDINGS, INC. GT Tower International, Ayala Avenue corner H.V. Dela Costa St., Makati City GT CAPITAL HOLDINGS, INC. GT Tower International, Ayala Avenue corner H.V. Dela Costa St., Makati City CORPORATE GOVERNANCE COMMITTEE CHARTER PREAMBLE Corporate Governance is the empowerment of the Board

More information

Trading Binary Options. Strategies and Tactics. Bloomberg Financial

Trading Binary Options. Strategies and Tactics. Bloomberg Financial Brochure More information from http://www.researchandmarkets.com/reports/2243235/ Trading Binary Options. Strategies and Tactics. Bloomberg Financial Description: An essential guide to the fast growing

More information

DETERMINANTS OF PROJECT MANAGEMENT SUCCESS

DETERMINANTS OF PROJECT MANAGEMENT SUCCESS DETERMINANTS OF PROJECT MANAGEMENT SUCCESS Gary Walker, Dr Shamil Naoum and Professor Rod Howes South Bank University, School of Construction, London. SW8 2JZ One of the features of the construction industry

More information

Integrated Marketing Communications and Performance. Mike Reid and Nathan Wakeford, Monash University. Abstract

Integrated Marketing Communications and Performance. Mike Reid and Nathan Wakeford, Monash University. Abstract Integrated Marketing Communications and Performance Mike Reid and Nathan Wakeford, Monash University Abstract As markets become increasingly hostile and competitive, and the associated brand related marketing

More information

individual performance management. implement and sustain a customised performance management system

individual performance management. implement and sustain a customised performance management system BUSINESS PERFORMANCE SPECIALISTS PEOPLE ORGANISATION OPERATIONS implement and sustain a customised system individual. Any employee, regardless of position or job level, needs to understand the following:

More information

Quality Assurance in Degree Programmes

Quality Assurance in Degree Programmes Quality Assurance in Degree Programmes Monitoring and Evaluation in Higher Education Mapping the Quality Debate Bologna Process, Berlin Communiqué ESG New Public Management Internal Quality Assurance 1

More information

Factors Influencing the Adoption of Biometric Authentication in Mobile Government Security

Factors Influencing the Adoption of Biometric Authentication in Mobile Government Security Factors Influencing the Adoption of Biometric Authentication in Mobile Government Security Thamer Omar Alhussain Bachelor of Computing, Master of ICT School of Information and Communication Technology

More information

Cuba Pharmaceuticals and Healthcare Report Q4 2014

Cuba Pharmaceuticals and Healthcare Report Q4 2014 Brochure More information from http://www.researchandmarkets.com/reports/2986765/ Cuba Pharmaceuticals and Healthcare Report Q4 2014 Description: BMI View: With a steady flow of funds and consistent oversight

More information

Master of Arts in Business Education (MA) 29 January 2016. Module 1 Introduction to Business Education (6 ECTS) Content. Learning Outcomes F01 BE01

Master of Arts in Business Education (MA) 29 January 2016. Module 1 Introduction to Business Education (6 ECTS) Content. Learning Outcomes F01 BE01 Module 1 Introduction to Business Education (6 ECTS) F01 BE01 I) Basic ideas and fundamental theories of Educational Sciences Introduction to the Study of Learning Behaviourism Information Processing Theory

More information

The Trust in the Principality of Liechtenstein Tradition, Legal Structure and Future Developments

The Trust in the Principality of Liechtenstein Tradition, Legal Structure and Future Developments The Trust in the Principality of Liechtenstein Tradition, Legal Structure and Future Developments Prof. Dr. Francesco A. Schurr, TEP Professor of Law, University of Liechtenstein Chair of Company, Foundation

More information

HWZ Schriftenreihe für Betriebs- und Bildungsökonomie. Herausgegeben von HWZ Hochschule für Wirtschaft Zürich. Band 9

HWZ Schriftenreihe für Betriebs- und Bildungsökonomie. Herausgegeben von HWZ Hochschule für Wirtschaft Zürich. Band 9 HWZ Schriftenreihe für Betriebs- und Bildungsökonomie Herausgegeben von HWZ Hochschule für Wirtschaft Zürich Band 9 Isabelle Kern The Suitability of Topic Maps Tools for Knowledge Creation with Stakeholders

More information

Applied Industrial Energy and Environmental Management. Wiley - IEEE

Applied Industrial Energy and Environmental Management. Wiley - IEEE Brochure More information from http://www.researchandmarkets.com/reports/2171602/ Applied Industrial Energy and Environmental Management. Wiley - IEEE Description: Industrial energy systems channel fuels

More information

PDF processed with CutePDF evaluation edition www.cutepdf.com

PDF processed with CutePDF evaluation edition www.cutepdf.com PDF processed with CutePDF evaluation edition www.cutepdf.com f*ardusta&aan lesis TK 5105.875.157 N6 2005 1100039022 An integrated web-based decision support system for tendering processes / Noor Maizura

More information

Business Finance. Theory and Practica. Eddie McLaney PEARSON

Business Finance. Theory and Practica. Eddie McLaney PEARSON Business Finance Theory and Practica Eddie McLaney PEARSON Harlow, England London New York Boston San Francisco Toronto Sydney Auckland Singapore Hong Kong Tokyo Seoul Taipei New Delhi Cape Town Säo Paulo

More information

Supervisor Psychological Contract Management

Supervisor Psychological Contract Management Maida Petersitzke Supervisor Psychological Contract Management Developing an Integrated Perspective on Managing Employee Perceptions of Obligations With a Foreword by Prof. Dr. Michel E. Domsch GABLER

More information

The impact of performance targets on behaviour: a close look at sales force contexts

The impact of performance targets on behaviour: a close look at sales force contexts The impact of performance targets on behaviour: a close look at Research executive summaries series Vol 5, Issue 5 Dr Monica Franco-Santos Centre of Business Performance Cranfield School of Management

More information

CUSTOMER RELATIONSHIP MANAGEMENT AND ITS INFLUENCE ON CUSTOMER LOYALTY AT LIBERTY LIFE IN SOUTH AFRICA. Leon du Plessis MINOR DISSERTATION

CUSTOMER RELATIONSHIP MANAGEMENT AND ITS INFLUENCE ON CUSTOMER LOYALTY AT LIBERTY LIFE IN SOUTH AFRICA. Leon du Plessis MINOR DISSERTATION CUSTOMER RELATIONSHIP MANAGEMENT AND ITS INFLUENCE ON CUSTOMER LOYALTY AT LIBERTY LIFE IN SOUTH AFRICA by Leon du Plessis MINOR DISSERTATION Submitted in partial fulfilment of the requirements for the

More information

THE USE OF KEY RISK INDICATORS BY BANKS AS AN OPERATIONAL RISK MANAGEMENT TOOL: A SOUTH AFRICAN PERSPECTIVE

THE USE OF KEY RISK INDICATORS BY BANKS AS AN OPERATIONAL RISK MANAGEMENT TOOL: A SOUTH AFRICAN PERSPECTIVE THE USE OF KEY RISK INDICATORS BY BANKS AS AN OPERATIONAL RISK MANAGEMENT TOOL: A SOUTH AFRICAN PERSPECTIVE Prof J. Young* Abstract The use of key risk indicators as a management tool is one of the requirements

More information