YEAR 2 Service Quality Management Successful Hospitality Project Design Applied Hospitality Management Hospitality Industry Experience (six months)

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1 Le Cordon Bleu Master in International COURSE CODE: B The two-year Master in International Hospitality Management is targeted at individuals who have an undergraduate degree and limited industry experience and wish to develop a career in the international hospitality industry. MASTERS DEGREES The Master in International is focused on developing general management and leadership capabilities with a global hospitality perspective. The Le Cordon Bleu stamp of international prestige is complemented by the academic excellence of the University of South Australia, responsible for developing and delivering the program. Entry Criteria Bachelor Degree or four years relevant business or hospitality experience and expertise at management level English language proficiency of Academic IELTS 6.5 with no band score of less than 6. Duration The Masters is delivered on a full-time basis over two years. The academic year comprises four terms of 11 weeks and includes six months hospitality industry experience. Australian Residents can undertake the program part time over three years. Commencement Periods January and July. YEAR 1 Introduction to Global Hospitality Operations Financial Management Hospitality Marketing Management Strategic Principles Managing Hospitality in the International Context Data Analysis for Hospitality Managers Risk and Contingency Management YEAR 2 Service Quality Management Successful Hospitality Project Design Applied Hospitality Industry Experience (six months) 6

2 Nested Awards The Graduate Certificate and Graduate Diploma are nested awards within the Master of International. Graduate Certificate in International CRICOS COURSE CODE: K This certificate comprises four courses over six months of full-time study or one year of part time study. Introduction to Global Hospitality Operations Financial Management Hospitality Marketing Management Graduate Diploma in International CRICOS COURSE CODE: M This diploma comprises eight courses over one year of full-time study or two years of part time study. Introduction to Global Hospitality Operations Financial Management Hospitality Marketing Management Strategic Principles Managing Hospitality in the International Context Data Analysis for Hospitality Managers Risk and Contingency Management Courses Introduction to Global Hospitality Operations Explores the concept and practice of hospitality management in the context of the global industry and its environment at both a macro and micro level, examining the role, structure and size of the hospitality industry as well as environmental factors and strategies that impact on the hospitality industry. Leading and Managing People Explores the key factors that influence performance and behaviour in organisations in the hospitality sector from a perspective that draws upon leadership, organisational behaviour and human resources literature. Financial Management Develops an understanding and ability to analyse and interpret the financial information used in management decision-making within international hospitality firms. Hospitality Marketing Management Explores the principles of marketing within the international hospitality environment to better understand a strategic marketing approach within the context of service industry operations. Strategic Principles Establishes a foundation of analysis and understanding of organisation systems and sub-systems and their operation through constant interaction with their environments. Managing Hospitality in the International Context Provides an overview of the international hospitality sector and explores the key factors and trends that influence hotel and hospitality managers decision-making and methods. Data Analysis for Hospitality Managers Introduces the concepts and methods of statistical analysis to facilitate continuous improvement in the hospitality industry. Students apply the principles in collecting business data: types of data, sources of data, surveys, sampling methods and questionnaires. Risk and Contingency Management Explores the important aspects of risk management from a brief history, through foundation principles of real risk, the differences between strategic and tactical risk and emerging issues in risk management. Service Quality Management Explores ways to formulate strategies for organisations to position themselves as leaders in the development and delivery of service excellence and managing customer value. Successful Hospitality Project Design Provides an applied and conceptual framework for the practice of management consulting and an introduction to the philosophical and paradigmatic issues in management research in the hospitality industry. Applied Provides opportunities to integrate and apply knowledge and skills from students previous courses to a simulation-based hospitality environment. Students will adopt a leadership/management perspective through demonstrating a situational understanding within holistic frameworks, through to making business decisions on the basis of analysis, judgement and creativity. Hospitality Industry Experience Provides an opportunity to apply and integrate knowledge from diverse discipline areas within the program to a hospitality organisation through a learning experience in a hospitality workplace that uses principles of action-based project management for industry analysis and evaluation. Master in International (24 Months) Graduate Certificate: International Graduate Diploma: International Master of International Hotel Management Hospitality Industry: Professional Experience 6 months 7

3 Le Cordon Bleu Master of Business Administration International Hotel & Restaurant Management COURSE CODE: F The Le Cordon Bleu Master of Business Administration (MBA), International Hotel and Restaurant Management, is specifically designed to prepare students for working at middle-management level in the hospitality industry or allied industries, to be a future senior or corporate manager in an international hotel, resort or restaurant business. This program positions future executives for a career at demanding levels of management by teaching the creative thinking required to operate in today s leading international hotels, resorts or restaurants. Studies begin with a core of strategically oriented courses complemented by a range of hospitality management electives that allow for industry or functional study specialisation. To successfully complete the program students must complete all six core courses as well as six electives. Entry Criteria A related undergraduate degree from a Le Cordon Bleu program, plus one year of relevant hospitality industry experience in a supervisory role; or - An undergraduate degree plus two years work experience, in a supervisory role, with 2 references from the place of employment. Duration The Le Cordon Bleu MBA can be completed in one and a half years of full-time study. Some courses of the MBA are also offered online which can be completed over three years, requiring the completion of 12 courses (each of which has a value of 4.5 units) totalling 54 points. Holders of an Australian student visa must study full time. The academic year comprises four terms of 11 weeks commencing in early January through to mid-december each year. Commencement Periods January, April, July, September. English Language Proficiency All courses are taught in English. For direct entry to the Masters degree, students joining from overseas will need to have achieved a minimum level of English proficiency of Academic IELTS 6.5, with no band score of less than 6. Articulation and Course Recognition In line with the University of South Australia s policy on course credit, students who have completed relevant postgraduate programs at appropriate institutions, with a credit or better grade average, can seek status (recognition of prior learning) in the relevant Le Cordon Bleu Masters subjects, pending assessment by the Program Director. 8

4 Nested Award The Le Cordon Bleu Graduate Certificate in International is a nested award in the MBA program and constitutes two Core and two Elective courses, as detailed below. Some courses in the nested awards are available online. Core Courses all six must be completed Leadership Dynamics Contemporary Management Perspectives Creative and Accountable Marketing Accounting for Decision Making Competitive Strategy Elective Courses any six can be selected for completion Managing Hospitality in the International Context Service Quality Management (Hospitality) Data Analysis for Hospitality Managers Risk and Contingency Management (Hospitality) Applied Sustainable Corporate Strategy Managerial Finance Managerial Economics International Business Courses Leadership Dynamics Provides an overview of the roles, processes and personal behaviours necessary for successful functioning and problem solving as leaders of work groups within complex enterprises. Contemporary Management Perspectives Provides an introduction to systems theory, systems thinking and organisations; strategy concepts, strategic management, risk management and leadership; external, industry and internal environments; globalisation, drivers and impacts; ethical issues. Creative and Accountable Marketing Provides a sound overview of the role of the marketing function and marketing thinking, relevant to contemporary organisations. Leading and Managing People Provides strategies for maximising the human resource contribution from all employees to sustain their organisation s competitive advantage. Accounting for Decision Making Provides students with the skills and knowledge to be able to use accounting information to improve their performance as managers. Competitive Strategy Introduces strategic management and the concept of strategy, as well as an historical overview of strategic management, a model of the strategic management process, strategic planning and strategic thinking, defining the business, strategic intent, vision and goals, stakeholder analysis, ethics and corporate social responsibility. Managing Hospitality in the International Context Provides an overview of the international hospitality sector and explores the key factors and trends that influence hotel and hospitality managers decision-making and methods. Service Quality Management (Hospitality) Provides skills to form strategies for organisations to position them as leaders in the development and delivery of service excellence and managing customer value. Data Analysis for Hospitality Managers Introduces the concepts and methods of statistical analysis with application to facilitate continuous improvement in the hospitality industry. Risk and Contingency Management (Hospitality) Explores aspects of risk management from a brief history, through foundation principles of real risk, the differences between strategic and tactical risk, and emerging issues in risk management. Applied Provides a leadership/ management perspective, demonstrating situational understanding within holistic frameworks through to making business decisions. Sustainable Corporate Strategy Explores issues dealing with team formation for case studies and the concept of strategy, as well as levels of strategy: enterprise, corporate, business, and functional analysis of a firm and its stakeholder; assessing stakeholder needs, and stakeholder versus shareholder interests. Managerial Finance Deals with present value concepts, discounted cash flow techniques, risk, required rates of return, debt capacity, cash management, options thinking and strategic investment decisions, financial modelling and spreadsheets, leasing and debtors management. Managerial Economics Considers the nature and method of economic thinking, demand and supply in a market economy, competition and monopoly, markets and governments, interest rates and the financial system, monetary policy, exchange rates and the economics of growth. International Business Provides an overview of globalisation, dealing with national differences in political economy, managing differences in culture, and the global trade and investment environment. Le Cordon Bleu Graduate Certificate: International Exit Point Only Master of Business Administration (MBA) International Hotel & Restaurant Management (18 Months) Le Cordon Bleu Master of Business Administration International Hotel & Restaurant Management Academic Study - 12 months 9

5 Le Cordon Bleu Masters Delivery Partner While Le Cordon Bleu Australia is the registered education provider, our academic partner, The University of South Australia, delivers the Masters programs allowing students to obtain a coveted dual-badged Le Cordon Bleu University of South Australia qualification. University of South Australia (UniSA) City West Campus, North Terrace Adelaide SA CRICOS Provider No: 00121B The University of South Australia is one of the fastest growing and most innovative universities in Australia with almost 34,000 students, including approximately 9,900 international students. The University has an international reputation for excellence in teaching and research. Campus The Le Cordon Bleu classes are held at the City West Campus on the corner of Liverpool Street and North Terrace, Adelaide. Facilities And Services The University Library offers first-class business and management learning resources with a dedicated liaison librarian. It provides texts, journals, periodicals, magazines and access to online databases and information services. Computer Help Desk Computing Pools Learning Services Library Students Association Unisafe, Security Services Personal Safety on Campus. 10

6 Articulation and Course Recognition In line with the University s policy on course credit, students who have completed appropriate postgraduate programs at appropriate institutions, with a credit or better assessment, can seek status in the relevant Le Cordon Bleu Masters subjects, pending assessment by the Program Director. Awards The postgraduate award is conferred by the University of South Australia in April and September each year at a ceremony held in Adelaide, South Australia. The parchment awarded to graduates displays the partnership names and logos of Le Cordon Bleu and the University of South Australia. Teaching Methods The Master Degree Programs comprise coursework, project work and research in varying combinations. The sequence of studies begins with a core of strategically oriented courses, complemented by a range of electives that allow for some industry or functional study specialisation. Classes are conducted as lectures and workshops, maintaining low staff-to-student ratios and a high degree of interaction and participation. 11

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