Managed Services - How to Manage Your Site Controls Energy System

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1 Save up to 6% more on energy costs and improve asset life by up to 25% Get the most out of your energy management system with Managed Services for Site Controls Answers for infrastructure.

2 Fully manage your energy system to lower your total capital and operating costs even more You ve invested in the sophisticated Site Controls energy management system with an integrated platform and may already be realizing a fast return on investment. With Managed Services for Site Controls, your enterprise can save up to an additional 6% more on energy costs and improve asset life by up to 25%. What is Managed Services for Site Controls? Managed Services provides you with technical support from the people who know the system best: Siemens. With Siemens expertise and a cloud-hosted platform, your company can lower IT and administration costs, access continuous innovation through seamless software upgrades, and optimize and manage data across your enterprise. Let our expertise help keep your sites performing optimally while we uncover new ways to increase savings and grow profitability. What does Managed Services for Site Controls include? Our proactive methodology, superior architecture and on-site capabilities gives you above-site visibility and protects your brand and the shopper experience. With a Managed Service subscription, Siemens engineers analyze the sophisticated analytics that Site Controls generates to provide you with actionable data. This helps you achieve even greater savings by: Maximizing kwh savings, identifying set point drifts, and pinpointing equipment failures Preventing store closures by remotely identifying HVAC & Lighting problems Averting unnecessary HVAC and Lighting service calls Troubleshooting site-specific HVAC & Lighting issues with and phone support Energy Efficiency: Impact of Load Growth and Active Management 290,000 KWh/Year 270, ,000 Uncontrolled, approx 4%/yr. Controlled; No Mgmt 230,000 Controlled; Limited Mgmt 210, ,000 Controlled; Active Mgmt 2 Dec-05 Jun-06 Dec-06 Jun-07 Dec-07 Jun-08 Dec-08 Jun-09

3 Eliminate waste by taking action at underperforming sites The managed services offering uses a variety of indicators as the basis of service; two of the most prevalent are energy outliers (sites consuming materially more energy than they have historically) and device level exceptions (where a sensor or control mechanism indicates that a device at the site isn t behaving as expected). Energy Outlier Example A customer site had a localized ground strike (lighting striking the ground near the site can cause electrical damage in improperly grounded circuits) in August of A long-term pattern of increased usage drove the site to a high priority energy outlier status that ultimately resulted in a physical audit of the site. The audit revealed that five lighting contactors controlling more than 30% of the store lighting had been fused shut resulting in the affected lights staying on 24x7 (9 hours per day excess) consuming an unnecessary 450kWh of electricity per day the annualized cost of the excess energy consumed was over $13,000. Device Exception Example A device exception at a retail client site indicated a failure of an HVAC in a shared sales space served by nineteen HVAC units. Prompt dispatch of an HVAC technician to diagnose and repair indicated that failing unit had clogged filters and coils as well as a low coolant charge as a result of a small leak. More importantly, discussion with the client facility team indicated the site was under an HVAC preventative maintenance program and should have been serviced the month before the failure of the identified unit. Since the preventative maintenance provider failed to properly provide the PM services for which they were contracted, they repaired the unit at no cost. 5

4 Maximize kwh savings, identify set point drifts, and pinpoint equipment failures A key component of the Site Controls platform is the cloudbased Data Center that provides advanced energy reporting, operational dashboards, and comprehensive site analytics. Every four hours, this system generates a prioritized list of the specific systems that require service across your fleet. Up to a thousand action items can be generated each day, which can make analyzing and taking action daunting. When you subscribe to Managed Services with Siemens, our team of experts collaborates with your facilities team, IT department, and store managers to identify equipment that is not operating at specified levels, prioritize problems, and produce actionable information that can be used to pinpoint locations that need attention first. Taking fast action on this information can increase energy savings up to an additional 6%. Managed Services Solutions for Data Center analytics includes: Siemens post-processing analysis with timely and prioritized event reporting by maintenance severity, energy consumption (kwh), and comfort Identification of underperforming equipment, sites not managed to standards and outline recommended action steps Process integration Prevent store closures by remotely identifying HVAC & Lighting problems We can help you identify irregular operating and maintenance patterns to protect your customer experience and brand. Investigating temperature exceptions or lighting schedules based on occupancy and communicating those issues to on-site technicians fosters fast action, including HVAC failures that could temporarily close a store. Remote diagnostics & resolution to EMS device exceptions Remote HVAC override to OFF with notification Avert unnecessary HVAC and lighting service calls Remotely diagnosis issues to determine the nature of service work needed and ensure it was completed according to specifications. This helps prevent a contracted technician from billing the store for services while doing too little or nothing to equipment. Quickly troubleshoot individual store issues with and phone support With Site Controls, headquarters sets each store s temperature and lighting levels and coordinates these levels with store operating hours, weekend and holiday peaks, and seasonal changes. However, there are reasons for store-level overrides and troubleshooting. Enterprises with hundreds or even thousands of locations need knowledgeable technical support available to ensure each store is operating smoothly and efficiently. This dedicated team is uniquely trained to provide assistance with EMS component issues, site communications, and HVAC mechanical system support. Siemens specialists are ready to field daily inbound calls and answer s Monday - Friday, 7:00 am to 8:00 pm Central Standard Time, to provide timely answers for: EMS device events Monitored/controlled client equipment events Site level standards compliance & troubleshooting A partner for ongoing energy management Our team looks forward to helping your enterprise maximize energy savings with efficient and effective management of your Site Controls system. Provide coverage for all of your sites by subscribing today.* Contact your Siemens Account Executive for further information. *Subscription service offered to customers with a minimum of 200 sites. 3

5 Siemens Site Controls proactive management As an industry leader and developer of advanced technology, Siemens has developed best practices for the successful implementation of energy management systems for multi-site retail chains. Continuous Improvement Integration w/ operations, design, finance & procurement functions LEVEL Months +3-5% Add l Savings Load Management Demand response, integration with preventative maintenance, HVAC vendor integration LEVEL Months +3-5% Add l Savings Improve/Optimize Asset Management Tailor standards, demand control ventilation, HVAC vendor training, remote HVAC diagnostics, dispatch prioritization LEVEL Months +3-5% Add l Savings Standardized Control Establish corporate setpoint & schedule standards, HOA noncompliance, site poll fails and device poll fails LEVEL Months % Savings 4

6 Siemens Industry, Inc. Building Technologies Division Retail & Commercial Systems 9225 Bee Cave Road Bldg. B, Suite 100 Austin, Texas Tel. (877) All rights reserved. Printed in USA P Siemens Industry, Inc. Answers for infrastructure. Our world is undergoing changes that force us to think in new ways: demographic change, urbanization, global warming, and resource shortages. Maximum efficiency has top priority and not only where energy is concerned. In addition, we need to increase comfort for the well-being of users. Also, our need for safety and security is constantly growing. For our customers, success is defined by how well they manage these challenges. Siemens has the answers. We are the trusted technology partner for energyefficient, safe, and secure buildings and infrastructure.