Transform Your Bank in Measurable Steps

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1 Banking Transformation Framework Transform Your Bank in Measurable Steps Table of Contents 2 Establish a Platform for Transformation 3 Transform Your Business 3 Use the Reference Architecture As a Foundation of Execution 5 Enable a Cloud Strategy and Service Portfolio Analysis 6 Simplify the Architecture 8 Institute Design Governance 9 Benefit from Banking Solutions and Services from SAP 9 Learn More

2 A rapidly changing marketplace, tightening regulations, demographic shifts, and evolving customer demands put pressure on a financial institution s business information systems. As a result, financial institutions need to adapt to survive and thrive. The banking transformation framework from SAP can help banks link business and IT, serve as a foundation for formulating and executing business strategies, and support banks in transforming their businesses. ESTABLISH A PLATFORM FOR TRANSFORMATION As a banking executive, you re looking to achieve financial transparency, reduce operational complexity, and maintain agility for innovations by reshaping your strategy and investment. But it s a challenge to balance long-term strategic change, customer centricity, and operational efficiency while delivering new products and services at the lowest possible cost. Successful banks are the ones that maximize the trade-offs among efficiency, flexibility, and speed of innovation. In addition, you expect a fundamental degree of coherence, stability, reliability, and integration across your entire technology landscape. That landscape should deliver consistent business results and allow you to measure the impact of change on tangible business value. You require a platform that provides a sustainable road map and helps you execute your business strategy successfully. The banking transformation framework from SAP links to a comprehensive content library that allows your bank to have a multidimensional view of its business through value, process, capability, or technology lenses. You can use the framework as a basis for common terminology and vision to drive, monitor, and align strategic changes across your business. The banking transformation framework can help your business develop the following: A reference architecture to serve as a foundation for execution A cloud strategy to facilitate implementation and analysis of the service portfolio Architecture simplification to drive blueprinting and efficiency initiatives Design governance to help ensure consistency, quality, and repeatability 2 / 9

3 Transform Your Business USE THE REFERENCE ARCHITECTURE AS A FOUNDATION OF EXECUTION The degree of success for any strategy is measured by its outcome. The lack of a common method and language to describe the current state and future needs of your bank creates complexity and can lead to poor outcomes, lower return on investment, and waste. This complexity is often multiplied when the business strategy is pushed down into different functional business units for execution. Complexity can further proliferate across products, channels, infrastructure, organizational models, and the changing workforce. The banking transformation framework from SAP addresses this complexity by breaking down some of the barriers in linking business and IT. The framework helps translate strategic drivers into a business architecture and a complete banking taxonomy as an organizational model. It also provides a value-measurement framework to test the effects of change. The banking transformation framework is linked with a complete library for managing technology assets (SAP and non-sap), data, and integration. The banking transformation framework leverages the power of industry standards and best practices wherever possible in an effort to help ensure openness, connectivity, and value to the business. The Banking Industry Architecture Network (BIAN) service landscape (https://bian.org) is fully incorporated in the framework and allows you to immediately exploit the landscape s power to ease the transition from business to IT. SAP is a founding member of BIAN and actively supports BIAN and its goal to reduce the integration complexity that confronts banks today. The banking transformation framework from SAP includes a complete reference architecture that comprises: Comprehensive methodology for value management, business architecture, and technical modeling Integrated structure and reference content for value management and business and technology architecture Standardized tool set for business and technical design, modeling, and governance for information and enterprise architecture using SAP PowerDesigner software The banking transformation framework provides you with greater insight to more effectively align technology with your business, help ensure strategic prioritization, and gain greater value from existing and future investments. 3 / 9

4 There is a general realization among banks and other companies that the cloud can create efficiencies, liberate resources to focus on business growth, and enable new products and services to enhance competitive advantage. Figure 1: Linking Business and Technology in the Banking Transformation Framework Supports Business capabilities Stakeholder- and performance-driven optimization IT capabilities Technical innovation and cost optimization Value measurement Ranks Capability model Business object model Measures Measures Attributes References Provides Transfor mation objectives Value system design Business process model Realizes Message flow model Uses Service repository Measures Provides objectives for Value chain design Details Process component interaction model Uses The banking transformation framework standardizes the strategic planning and design process, employing an industry-standard business transformation framework with comprehensive business reference content for the banking industry (see Figure 1). This combination significantly enhances time to value by stream - lining the process from strategy to execution. SAP PowerDesigner, a proven design and modeling tool, is key to enabling you to access, view, and use the reference architecture across your business and technology landscape from a central repository. Role-based access delivers relevant information in a standard and familiar workspace so you can interact with enterprise assets in a controlled and secure environment. The banking transformation framework provides you with greater insight to more effectively align technology with your business, help ensure strategic prioritization, and gain greater value from existing and future investments. 4 / 9

5 ENABLE A CLOUD STRATEGY AND SERVICE PORTFOLIO ANALYSIS New survey findings from SAP and analyst firm Ovum reveal a surging demand for cloud technology among banks and insurance companies. 1 Software-as-a-service (SaaS) solutions are now being considered in almost all new IT investment projects. According to Daniel Mayo, director of Ovum IT, The cloud is now a growth driver for banks and insurers, rather than a medium just for bringing costs down. They are buying SaaS solutions to simplify operations, develop better products, and quickly enter new markets. The industry has made it clear that SaaS will radically change the banking and insurance landscape. 2 Figure 2: Banking Transformation Framework: Business Capability Model Domains Retail banking Commercial banking Capital markets Wealth management Life insurance Property and casualty insurance Channel services Channel-specific services Cross-channel services Sales and service Marketing Leads management Sales Customer services Customer management Product management Operations and execution Payments Account management Cross-product operations Cards management Operational services Collateral administration Billing and collections Lending products Deposit products Trade finance Capital markets products Policy management Risk Risk management Governance, compliance, and surveillance Limits Treasury Finance Financial accounting Financial close Performance management Finance operations Group service People and talent Procurement Fixed assets IT management Technology 1. Ovum, Financial Services Perspectives on the Role and Real Impact of Cloud, September 2014, /downloadasset sep ovum-financial-services-perspectives-on-the-role-and-real-impact-of-cloud-pdf.bypassreg.html. 2. SAP press release, New Survey Findings from SAP and Ovum Reveal High Cloud Adoption in the Financial Services Industry, SAP News site, September 10, 2014, 5 / 9

6 By linking business and IT content, the banking transformation framework allows you to streamline the translation of business strategy into a scope of change for different lines of business in a unified manner. Banks face increasing pressure to change. New competitors, tighter regulatory requirements, highly sophisticated customers, and emerging technology are putting pressure on traditional business models. There is a general realization among banks and other companies that the cloud can create efficiencies, liberate resources to focus on business growth, and enable new products and services to enhance competitive advantage. The business transformation framework from SAP enables you to extend and evolve your existing architecture by focusing on key capabilities that enhance business value (see Figure 2). You can link business drivers, key performance indicators (KPIs), and regulatory and other success factors to the architecture. You can then assess the parameters and boundaries of the capabilities that best suit your business for cloud deployment and manage that set of capabilities as a natural extension of your enterprise architecture. The banking transformation framework enables you to integrate your framework with the cloud and evaluate the effects of that integration, from value assessment and deployment planning to services management. This allows you to identify capabilities that provide significant benefit from being moved to the cloud and to monitor the impact of that action. You can also integrate other technology platforms at your bank with the cloud and assess their performance. You can combine the banking transformation framework content with your SAP and non-sap technical information in SAP PowerDesigner for a complete port folio view of your business and technical capabilities. SIMPLIFY THE ARCHITECTURE The main causes of complexity come from a bank s business and technology areas, but most of all from the coordination (or lack thereof) between the two. Business becomes more complex with excess layers of management and redundant processes through which decisions have to be made. Technology becomes overly complex with disparate, disjointed applications from many different vendors. Such heterogeneous portfolios often make it difficult for the bank to be agile, as it is difficult to share information across applications, expand the portfolio, and upgrade in an integrated manner. Therefore, most banks spend the majority of their budget on maintaining the existing landscape business and IT and not on innovation. The most intractable CEO issue of our time is complexity. Bill McDermott, CEO, SAP SE, SAPPHIRE NOW Conference Key Note Address, / 9

7 By linking business and IT content, the banking transformation framework allows you to streamline the translation of business strategy into a scope of change for different lines of business in a unified manner. This approach removes duplication and works toward more efficient management of precious resources, which frees up the capacity of business leaders, staff, and IT to drive innovation for your bank. The common language and approach used by the banking transformation framework provide you with a structured and consistent methodology with which to tackle your most important business issues. Unlike a purely technical approach, the framework uses business terminology and drivers that let your existing staff understand and immediately apply your strategy and drive change. The process of elaborating the architecture naturally aligns people, processes, and technology and delivers the value of a consistent approach. The use of the framework and linked business and IT content enables you to fully elaborate an enterprise architecture and a simplification strategy by providing: Commonly understood descriptions of the organization structure and scope of business activity, which can be used by all parts of the organization Reduced overlap and duplication of business functions and the supporting technology by identifying and sharing common components, thereby reducing total cost of ownership for assets Identified processes that align functionally with existing investments in software, which can be extended with lower investment than new, stand-alone proposals Better interoperability and integration between business components to build business synergies, decrease time to market, and reduce required effort Facilitative model and framework for dealing with future areas of strategic growth and change within the organization The process of elaborating the architecture naturally aligns people, processes, and technology and delivers the value of a consistent approach. 7 / 9

8 INSTITUTE DESIGN GOVERNANCE In most banks, the vast number of interconnections and domino effects are often difficult to troubleshoot. Banks need to be able to adapt their architecture to deal with industry complexities and address new business and customer demands. Complexity lures business and technology owners to simplify their assumptions to reach simple answers. However, understanding the deep connections between strategy, current capabilities, and drivers for change is necessary to effect true improvement. The banking transformation framework and SAP PowerDesigner allow your business, technology, and operations groups to collaborate, plan, and execute on strategy in a single-design ecosystem. You are able to link products, processes, and capabilities with business drivers and provide clear instructions to project teams using a common language, reference content, and integrated tools for execution. Your technology owners and experts are able to manage a portfolio of assets SAP and non-sap with clear links to business capabilities, based on maturity, integration, deployment model, and other parameters. This maximizes your return on investment of the existing portfolio. Project managers are able to make better decisions on the nature of change strategic or tactical and the impact of change on operations, integration, skills, and standards. Your operations have an end-to-end view of existing and targeted processes with links to functional and nonfunctional parameters. And they are able to adapt existing processes and identify duplication or gaps, in accordance with the changes involved. SAP PowerDesigner enables stakeholders across your business and technology to gain insight and to collaborate using common tools and language. SAP PowerDesigner can easily integrate with other management tools for projects, change management, and enterprise management to expand the end-to-end governance model for holistic enterprise management. Governance is essentially about ensuring that business is conducted properly. It is less about overt control and strict adherence to rules, and more about guidance and effective and equitable usage of resources to ensure sustainability of an organization s strategic objectives. The Open Group, TOGAF Version 9.1, an Open Group Standard, G116, section , Governance: A Generic Perspective, December 2011, 8 / 9

9 BENEFIT FROM BANKING SOLUTIONS AND SERVICES FROM SAP SAP has aligned its solution set to the requirements of financial institutions with a focus on enabling value. It has achieved this by combining its engineering approach with the experience and knowledge gained from its global success in banking projects. The platforms developed by SAP specifically for the banking industry and the banking transformation framework simplify the task of transformation and enable you to define your business s transformation journey and take measurable steps. SAP has brought together a platform of innovation using a practical and proven approach based on our global banking experience and engineering heritage. Design process simplification using an integrated tool allows you to capture business drivers during the design phase, allowing you to measure the impact of the proposed change, from the planning phase to deployment. This approach simplifies alignment of business with technology and enables greater agility in creating and deploying innovative products and services, with the ability to measure their success in production. The banking transformation framework includes a comprehensive banking reference architecture that provides a complete business reference library a linked banking capability model, value measurements, and business process library integrated with technology development assets and integration models. This innovation lets you simplify your architecture and have a practical approach toward realizing your transformation objectives and achieving a greater return on investment. By selecting SAP as your strategic partner, your business can predictably achieve the flexibility and scalability in measurable steps to meet immediate and future business needs in the cloud, on demand, on device, or on premise where required. SAP continues to be a leader in investing in capabilities to simplify technology and enable a sustainable wave of innovation for our customers. LEARN MORE For more information, contact your SAP representative or visit us online at SAP has brought together a platform of innovation using a practical and proven approach based on our global banking experience and engineering heritage. 9 / 9 Studio SAP 34564enUS (15/03)

10 No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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