Business Intelligence Maturity Audit (bima) - Specialist Cloud Services

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1 Business Intelligence Maturity Audit (bima) - Specialist Cloud Services As Public Sector organisations adopt Cloud services as a result of business demands, changing technology and budgetary pressures, understanding and enhancing their business capabilities will become an increasingly important issue. Business Intelligence (BI) drives both operational and strategic decision making. Clearly, understanding your organisation s current level of BI maturity and developing strategies to improve BI capabilities is a crucial enabler for organisations in delivering the best quality services to the public at the lowest possible cost to the taxpayer. Steria has a proven track record of delivering Business Intelligence solutions for our customers including a major pharmaceutical distributor and a major retail store amongst others. Service Definition The Steria Business Intelligence Maturity Audit (bima ) service includes the following activities: A structured questionnaire to drive out details of the existing BI estate and organisation Facilitation of interviews and workshops required to assess the as is situation in greater detail A graphical and scored appraisal of your BI estate in relation to the Business intelligence Maturity Model (bimm ) benchmark A detailed assessment of your BI estate including technology platforms and the people and processes that they interact with and the associated BI outputs A clear roadmap of process, technology and organisational observations and recommendations

2 Stage 1: Individual Stage 2: Islands Stage 3: Integration Stage 4: Intelligence Stage 5: Enterprise Management Business Individual Reports Analysis per business department Focusing Strategic Alignment Operational Integration Technology Data Anarchy Data Mart Data Warehousing Focus on future Event-driven BI Organization Initial Project Formal BI organization Process-oriented IT Corporate-wide BI organization These activities help organisations to improve their confidence in the quality of data available to enables better informed business decision making. bima provides the tools and processes to assess an organisation s BI capability with reference to the bimm and to industry survey benchmarks. Steria s bimm distinguishes between five different stages of maturity with three perspectives Business, Technology and Organisation as illustrated in the diagram above. bima allows Steria to work with customers to identify: Inefficiencies Opportunities for consolidation including software, hardware and organisational structures Roadmaps and strategies to improve the maturity of their BI Executing a Steria bima review and acting on the findings can give an organisation confidence that they are using their current and future estate as effectively as possible and that management information used within the target operating model is efficiently delivered. This business transformation initiative is driven by the inherent value of data and the operational benefits gleaned from accurate, timely and efficient management information. Although each engagement is different and will depend on the customer s organisation, a typical bima exercise would take 30 mandays of effort at a cost of around 40,000 but could be expected to identify efficiencies of many times that amount. Summary Steria has over 40 years of Technology and Business integration experience and we have developed a unique bima framework where we are able to provide initial consultancy services which will produce results quickly and help focus any development efforts. Steria 2011 Page 2 of 5 Version 1.0

3 Typical staff roles to deliver this service would include: High Level Job Family Job Family Relevant Codes This and other Specialist Cloud Services are available on a rate card basis, as part of a fixed price engagement or based on an output based commercial arrangement. Please contact us to discuss your requirements at Strategy and Strategy and Consultancy ARCH5-6 CONSL5-7 For the associated day rates for these and other roles, please see the Steria SFIA Rate Card. development and implementation System Development Management DLMG5-7 Please also see our Service Terms for the commercial information in support of this service. development and implementation Data Analysis DTAN2-5 Steria 2011 Page 3 of 5 Version 1.0

4 Steria 2011 Page 4 of 5 Version 1.0

5 About Steria Steria delivers IT enabled business services which help organisations in the public and private sectors operate more efficiently and profitably. By combining in depth understanding of our clients businesses with expertise in IT and business process outsourcing, we take on our clients challenges and develop innovative solutions to address them. Through our highly collaborative consulting style, we work with our clients to transform their business, enabling them to focus on what they do best. Our 20,000 people, working across 16 countries, support the systems, services and processes that make today s world turn, touching the lives of millions around the globe each day. Founded in 1969, Steria has offices in Europe, India, North Africa and SE Asia and a 2010 revenue of 1.7bn billion. 20%(*) of Steria s capital is owned by its employees. Headquartered in Paris, Steria is listed on the Euronext Paris market. * including the Employees Shares Trust in the UK contact Steria Limited, Three Cherry Trees Lane, Hemel Hempstead, Herts, HP2 7AH Steria Limited 2011 The copyright in this document is vested in Steria Limited. The contents of this document must not be reproduced (wholly or in part), used or disclosed without the prior written permission of Steria Limited. Steria Nov 2011

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