Cubiks training programmes. Developing professional HR skills

Transcription

1 Cubiks training programmes Developing professional HR skills

2 Contents Introduction 2 Assessor Training 3 BPS Level A Certification 4 Competency-Based Interview Training 5 E-tray Assessor Training 6 PAPI Workshop 7 PAPI Workshop - Level II 8 Reasoning for Business Workshop Online Workshop 10 1

3 Introduction The Cubiks programme of training courses is designed to enable HR professionals and line managers to acquire the knowledge and skills to deliver professional assessment, selection and development processes or use one of Cubiks products in line with best practice. Cubiks is an international company and we can deliver these programmes in multiple languages and locations to meet your requirements. It is important to note that: All of Cubiks' training courses are designed and delivered by occupational psychologists and HR specialists with a wealth of knowledge and experience in the subject areas and products Our courses are highly practical and firmly grounded in best practice principles to give you the confidence to apply your learning back in the workplace to the highest standards We want you to get the most from your training and we will seek to understand your organisation so that training can be tailored to your specific needs The following training courses are currently available: Assessor Training BPS Level A Certification Competency-based Interview Training E-tray Assessor Training PAPI Workshop PAPI Workshop - Level II Reasoning for Business Workshop 360 Online Workshop A dedicated post-course support and helpline is in place to help you with any concerns or queries you have after the programme For in-house courses, we can tailor the training around the specific challenges within your organisation and/or in line with your organisation's selection and development processes and competency framework Because we train clients using our own tools, we have the in-depth knowledge needed to help you get the best value from our products 2

4 Assessor Training The success of Assessment and Development Centres run within your organisation will strongly depend on the competence of the assessors and their ability to assess performance and make selection decisions fairly and objectively. This course is for HR professionals, line managers and anyone wishing to acquire the knowledge and skills to become an effective assessor in competency-based selection processes. Duration: 3 days Programme Content Using a variety of learning methods, including case studies, worksheets, practical sessions and group activities, the programme will cover: The Assessment Centre - what it is and why it is used Assessment Centre exercises - different types and how to use them The ORCE (Observe, Record, Classify, Evaluate) model of assessing Making selection decisions By the end of the course delegates will be able to: List appropriate assessment methods and techniques Describe the key elements of an Assessment Centre Assess Assessment Centre exercises in accordance with the ORCE model Write an objective & constructive evidence summary Participate in making selection decisions Provide constructive & objective candidate feedback Participating in an integration session Providing candidate feedback Ethical and legal issues in assessing Excellent in-depth course, very informative and user friendly Delegate from public sector organisation 3

5 BPS Level A Certification This course is designed for anyone using ability tests in recruitment or development. Successful completion of this course will provide you with access to the Cubiks Reasoning for Business test batteries as well as ability tests and interest inventories from other UK test publishers (subject to you holding the relevant product licences). It will also allow you to gain the British Psychological Society's (BPS) Certificate of Competence in Occupational Testing, Level A. Duration: 5 days Programme Content Using a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the programme will cover: Assessment of performance Performance on this course is evaluated both by means of continuous assessment during the course and an 'open book' test on the last day of the programme. Delegates are also expected to spend a certain amount of time each evening preparing for the next day's work. What constitutes a psychometric test and the types of occupational tests that exist How ability tests fit into overall selection & development processes How to choose ability tests, based on their technical properties and relevance to the assessment situation The fundamental statistical concepts which underpin test use and development How to administer, score, interpret and feedback ability tests according to best practice principles The legal and ethical issues impacting on test use Pre-course preparation Pre-course reading that provides a background to psychometrics. 4

6 Competency-Based Interview Training The job interview remains one of the most commonly used selection methods. If conducted in accordance with best practice principles, it can provide an excellent opportunity to explore an individual's suitability for the role. However, a poorly conducted interview can lead to ill-informed or indefensible selection decisions, increased susceptibility to candidate claims of unfair practice, negative public relations, and long-term difficulties of managing an unsuitable individual in post. Interviewer training has been shown to significantly improve the effectiveness of the interview and its ability to predict job performance. This course is for HR professionals and line managers wishing to acquire the skills and knowledge necessary to conduct effective competency based interviews. Duration: 2 days Programme Content Using a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the programme will cover: The underlying principles of the competency-based interview model By the end of the course delegates will be able to: Plan, structure and conduct a competency-based interview in line with ethical and legal requirements Develop and apply a range of questioning techniques to get the best information from the candidate Interpret and evaluate what a candidate says during the interview Apply techniques of note-taking & rapport building Write a post-interview report on the candidate Questioning techniques Interpreting and evaluating interviewees' responses Differentiating between interviewees' performance Writing post-interview reports A good, helpful, well-detailed course Sales Director, major technology and services organisation. Cubiks' Competency-Based Interview Guides 5

7 E-tray TM Assessor Training Cubiks E-tray is an imaginative and innovative update of the in-tray exercise, one of the most popular and enduring assessments for predicting an individual's future performance. Using a common work-based scenario, E-tray requires candidates to read through a full 'in-box' of messages and then carry out a range of tasks that are central to contemporary business life: grouping, prioritising, action planning and communicating. E-tray is assessed through both automated scoring (of responses to in-tray items) and assessor marking (of free-text responses to a written task). This course is for those wishing to acquire the skills and knowledge to administer and assess E-tray. Depending on your experience of assessing Assessment Centre exercises, we offer two levels of training: 1. Expert - suitable for those who have experience of assessing other Assessment Centre exercises. 2. Full - suitable for those with no experience of assessing. Duration: 1 day (Expert) or 1.5 days (Full) Programme Content Using a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the programme will cover: Background to Assessment Centres Competencies and the principles of behavioural assessment Administration and assessment of E-tray exercises and applying the results By the end of the course delegates will be able to: Describe the key principles of an Assessment Centre and types of Assessment Centre exercises Administer E-tray, creating a standardised environment and providing the necessary materials for candidates to complete the exercise Describe the fundamental principles and key stages in behavioural assessment processes Understand how the multiple-choice task is scored and evidence produced Accurately and objectively assess candidate output from the written task Integrate data from the two tasks and produce final exercise ratings 6

8 PAPI TM Workshop This programme is for HR professionals and line managers who wish to acquire the knowledge and skills needed to understand, interpret and conduct feedback sessions using Cubiks' Personality & Preference Inventory (PAPI). Duration: 3 days Workshop Content Through a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the programme will cover: The role of PAPI in assessing personality at work The background, structure and psychometric basis of PAPI The different versions of PAPI The use of PAPI for different assessment and development applications Other PAPI tools including automatically generated reports and Job Profiler By the end of the workshop delegates will be able to: Administer, score and profile PAPI (including administration using Cubiks Online) Define PAPI factors and scales accurately Interpret a PAPI profile and generate hypotheses on individuals' personality and preferences Manage an interactive PAPI feedback discussion effectively Use other PAPI tools, including Job Profiler Online and competency based interview guides. Best practice issues Pre-workshop preparation PAPI e-learning CD-ROM, providing a background to personality theory, an introduction to PAPI and the 'needs' and 'roles' scales Complete PAPI-I and PAPI-N questionnaires through Cubiks Online Post-course work Your PAPI certificate will be issued upon submission of two satisfactory feedback reports. 7

9 PAPI TM Workshop - Level II This course is for existing PAPI-trained practitioners who have some experience of using PAPI in their workplace and are now looking to take their skills and expertise to the next level. You will explore some of the common difficulties experienced by users of personality instruments and how to tailor a feedback session for a wide range of applications. Duration: 1 day Workshop Content Through a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the programme will cover: Individuals' experiences of using PAPI Selling the use of PAPI to stakeholders within your organisation Handling resistance when giving PAPI feedback Using PAPI with teams Using PAPI for individual development Advanced hypothesis generation and linking of PAPI scales Making the most of PAPI functionality and online tools, including Cubiks Online, Job Profiler Online, automatically generated reports and Cubiks Competency-Based Interview Guide Builder. A key part of this course will focus on your individual experience of using PAPI, particularly those aspects which you find most challenging. Pre-course preparations We will ask you to bring examples of PAPI profiles you have interpreted for discussion with the group. 8

10 Reasoning for Business TM Workshop Ability tests are proven to provide great insight into intellectual competence. However, their value can be severely reduced when test conditions are not optimal, when scores are interpreted inaccurately or when feedback is provided poorly. This course is for HR administrators wishing to acquire the knowledge and experience necessary to administer, score and provide feedback on the Cubiks Reasoning for Business test batteries, under the supervision of a Level A qualified individual. Duration: 1 day Workshop Content Using a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the workshop will cover: By the end of the workshop delegates will be able to: Plan and conduct a test administration session Accurately score Cubiks Reasoning for Business tests Interpret test scores using comparison groups or 'norms Provide written and oral feedback to candidates. Basic principles of assessment and test administration Scoring and interpreting test scores Providing oral and written feedback Legal and ethical issues in test administration 9

11 360 Online Workshop Cubiks' 360 Online is a web-based framework that enables organisations to gather comprehensive date on an individual s performance and conduct effective discussions on performance and development requirements. This course is suitable for users of Cubiks Online who wish to manage feedback sessions with individuals to identify and discuss development needs. Duration: 1 day Workshop Content Using a variety of teaching methods, including case studies, worksheets, practical sessions and group activities, the programme will cover: The theoretical basis of 360 tools By the end of the course delegates will be able to: Use Cubiks 360 Online tool to create and administer questionnaires Generate feedback reports and interpret the output Manage a feedback session Create an individual development plan Using 360 Online for different appraisal, coaching and development purposes Preparing the organisation and other stakeholders for 360 Online Selecting competencies Interpreting 360 Online for appraisal, coaching and development purposes Giving feedback Technical/practical issues. Pre-course preparation Completion of Cubiks 360 Online questionnaire 10

12 Further Information For more information about these training courses or contact your local Cubiks office (details can be found below). Cubiks Corporate Headquarters, Cubiks UK Operations Ranger House, Walnut Tree Close, Guildford, Surrey, GU1 4UL T F E info@cubiks.com W Cubiks is a specialist HR consultancy with offices in nine European countries and an established international network of licensed distributor operations and service providers. Principal national offices in: Belgium, Denmark, Finland, France, Germany, Netherlands, Norway, Sweden and the United Kingdom. Licensed distributor operations and service providers: Greece, Indonesia, India, Italy, Malaysia, New Zealand (also covering Australia), Pakistan, People's Republic of China, Poland, Singapore, South Africa, Spain and USA. All rights reserved Cubiks Intellectual Property Limited 2010