CUSTOMER BENEFITS OF NEXTRAGEN PRODUCTS. Lise-Meitner-Str Flensburg Germany Tel: +49 (0)

Transcription

1 CUSTOMER BENEFITS OF NEXTRAGEN PRODUCTS Lise-Meitner-Str Flensburg Germany Tel: +49 (0)

2 Solutions for Carriers Testing: Nextragen delivers security throughout the lifecycle of NGN projects! Readiness Checks to Deliver Security! Quality is planable! Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video Determine necessary network infrastructure adjustments before problems arise Identify suboptimal network configurations with intelligent analysis Produce reliable calculations to anticipate expense of infrastructural changes in the carrier's as well as the customer's network Autonomous remote stations at customer sites to reduce field operation Avoid follow-up costs Create customer Identify project risks Shorten project times Ensure operational reliability Certifying & Baselining to Ensure, Assure and Insure Quality! Quality is predictable! Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions Determine of initial quality of NGN services for service providers and customers Qualified and standardized test results (ITU standards) serve as a basis for service level agreements Secure SLAs Assure service performance Create realistic customer expectations Reduce and avoid customer churn 2

3 Solutions for Carriers Active End2End Monitoring: Identify problems before they arise! Proactive Monitoring to Record and Document Network Quality! Permanent and standardised end-to-end monitoring of quality of service and end-user experience Service quality monitoring throughout the network including the defined data transfer points Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model ) Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles Automatic alerting of network management if network performance falls below agreed quality levels Effective troubleshooting before network problems arise at user level Consistent documentation of monitoring results to assure internal and customer network quality Avoidance of service charges and SLA penalties Creating service continuity to ensure customer Optimization of network management procedures 3

4 Solutions for Carriers Analysing: Deliver quick, efficient and cost-optimised response to unexpected network problems! Analysing to Reduce Guesswork and Resolve Problems! Rapid troubleshooting and restoration of quality of service! Reliable end-to-end measurements results of QoS and QoE in both the central network management as well as during field operation Quickly identify network problems thanks to end-to-end perspective Direct service staff directly to the source of problem thanks to accurate error localisation Autonomous remote stations at customer sites to reduce on-site expenses Consistent service structures and procedures thanks to consistent measurement tools on service notebooks Seamless and continuous integration of field-operation procedures into the central service management system Reduce response and recovery times Reduce field operation costs Optimise service procedures 4

5 Solutions for Service Providers Testing: Provide security during implementation of NGN solutions for customers! Readiness Checks to Take Reliable Decisions to Avoid Conflicts Between Carrier and Customer! Quickly and effectively ensure quality of service! Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video Secure quality of service for VoIP/IPTV/Video Determine necessary network infrastructure adjustments in the carrier's as well as the customer's network Produce reliable calculations to anticipate expense of infrastructural changes in the carrier's as well as the customer's network Avoid follow-up costs Create customer Identify project risks Shorten project times Ensure operational reliability Certifying & Baselining to Create Clearly Defined Customer Relations! Quality is measureable! Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions Determine of initial quality of NGN services across the entire service chain (carrier service provider customer) Qualified and standardised test results (ITU standards) serve as a basis for service level agreements Secure SLAs Assure service performance Create realistic customer expectations Reduce and avoid customer churn 5

6 Solutions for Service Providers Proactive End2End Monitoring: Quickly locate and remove network problems! Monitoring to Proactively Secure and Report Quality! Permanent and standardised End2End monitoring of quality of service and user experience! Monitor service quality throughout the network including the defined data transfer points Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model ) Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles Automatic alerting of network management if network performance falls below agreed quality levels Effective troubleshooting before network problems arise at user level Consistent documentation of monitoring results to assure internal and customer network performance Autonomous remote stations at customer sites to reduce field operation Avoidance of service charges and SLA penalties Creating service continuity to ensure customer Optimization of network management procedures 6

7 Solutions for Service Providers Analysing: Effectively and cost-efficiently approach network problems! Analysing to Reduce Guesswork and Resolve Problems! Rapid troubleshooting and restoration of quality of service! Reliable end-to-end measurements results of QoS and QoE in both the central network management as well as during field operation Quickly identify network problems thanks to end-to-end perspective Direct service staff directly to the source of problem thanks to accurate error localisation Autonomous remote stations at customer sites to reduce on-site expenses Consistent service structures and procedures thanks to consistent measurement tools on service notebooks Seamless and continuous integration of field-operation procedures into the central service management system Reduce response and recovery times Reduce costs during field operation Optimise service procedures 7

8 Solutions for Enterprise Clients Testing: Create realistic NGN projects! Readiness Checks to Take Secure Decisions During Migration and Implementation Projects! Ensure quality of service in no time! Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video Determine necessary network infrastructure adjustments before problems arise Identify suboptimal network configurations with intelligent analysis Produce reliable calculations to anticipate expense of infrastructural changes in the carrier's as well as the customer's network Avoid follow-up costs Create customer Identify project risks Shorten project times Ensure operational reliability Certifying & Baseling to Ensure that Service Providers and Carriers Meet SLA Conditions! Quality is measurable! Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions Determine initial quality of NGN services across the entire service chain (carrier service provider customer) Qualified and standardized test results (ITU standards) serve as a basis for service level agreements Secure SLAs Assure carriers and service providers meet SLAs Secure service performance Reduce and avoid customer churn 8

9 Solutions for Enterprise Clients Proactive End2End Monitoring: Proactively secure customer and control service providers! Monitoring to Proactively Ensure and Document Network Quality! Permanent and standardised End2End monitoring of quality of service and user experience! Monitor service quality throughout the network Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model ) Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles Automatic alerting of network management if network performance falls below agreed quality levels Effective troubleshooting before network problems arise at user level Continuous testing of QoS to comply with SLA by the service provider and Carrier Consistent documentation of monitoring results to assure internal, carrier and service provider network performance Autonomous remote stations at customer sites to reduce field operation Secure customer Avoid failures and disturbances Avoid follow-up costs Ensure SLAs conditions are met 9

10 Solutions for Enterprise Clients Analysing: Reduce downtimes to a minimum! Analysing to Reduce Guesswork and Resolve Problems! Rapid troubleshooting and restoration of quality of service! Receive reliable end-to-end measurements results of QoS and QoE using conventional PC hardware and avoid proprietary testing devices Quickly identify network problems in the respective network segments thanks to end-to-end perspective Autonomous remote stations at customer sites reduce on-site expenses Reduce disturbances by users in day-to-day business Reduce response and recovery times Reduce costs during filed operation 10

11 Solutions for System Integrators and IT Service Providers Testing: Run realistic and controllable NGN projects with customers! Readiness check to take secure decisions to provide optimal customer service! Ensure quality of service in no time! Pre-test the network infrastructure by emulating UC traffic to assure service quality for VoIP / IPTV / Video Analyse and document the status quo of client s infrastructure to provide optimal consulting and project results Create reliable calculations for optimal client solutions Provide readiness checks as part of your consulting and service portfolio Avoid follow-up costs Create customer Control project risks Reduce project times Generate sales Certifying & Baselining to Define Clearly Defined Customer Relations! Quality is measurable! Run testing and measurement procedures based on real UC traffic prior to setting up VoIP / Video / IPTV solutions Determine initial quality of NGN services across the entire service chain (carrier service provider customer) Qualified and standardised test results (ITU standards) serve as a basis for service level agreements Provide network analysis as part of your consulting and service portfolio Ensure and assure QoS towards customer Ensure SLAs commitment Generate sales 11

12 Solutions for System Integrators and IT Service Providers Monitoring: Extend your service portfolio with active monitoring services! Monitoring Proactively Ensure and Document Network Quality! Permanent and standardised End2End monitoring QOS and QoE Monitor service quality throughout the network Control QoS and QoE using standardised testing methods (ITU standards PESQ, POLQA, PEVQ, E-model ) Proactively identify network problems thanks to end-to-end monitoring and short measuring cycles Automatic alerting of network management if network performance falls below agreed quality levels Effective troubleshooting before network problems arise at user level Continuous testing of QoS to comply with SLA by the service provider and Carrier Consistent documentation of monitoring results to assure internal, carrier and service provider network performance Autonomous remote stations at customer sites to reduce field operation Provide monitoring as part of your management services for clients Generate sales Avoid services failures and disturbances Save follow-up costs Create customer 12

13 Solutions for System Integrators and IT Service Providers Analysing: Reduce field operation costs! Analysing to Reduce Guesswork and Resolve Problems! Rapid troubleshooting and restoration of quality of service! Reliable end-to-end measurements results of QoS and QoE in both the central network management as well as during field operation Quickly identify network problems thanks to end-to-end perspective Direct service staff directly to the source of problem thanks to accurate error localisation Consistent service structures and procedures thanks to consistent measurement tools on service notebooks Seamless and continuous integration of field-operation procedures into the central service management system Autonomous remote stations at customer sites to reduce on-site expenses Reduce field operation costs Shorten response and recovery times Optimize service procedures 13

14 For further information please contact NEXTRAGEN GmbH Lise-Meitner-Str Flensburg Germany Tel: +49 (0) info@nextragen.de