CISCO IOS IP SERVICE LEVEL AGREEMENTS: ASSURE THE DELIVERY OF IP SERVICES AND APPLICATIONS

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "CISCO IOS IP SERVICE LEVEL AGREEMENTS: ASSURE THE DELIVERY OF IP SERVICES AND APPLICATIONS"

Transcription

1 CISCO IOS IP SERVICE LEVEL AGREEMENTS: ASSURE THE DELIVERY OF IP SERVICES AND APPLICATIONS INTERNET TECHNOLOGIES DIVISION JANUARY

2 Cisco IOS IP Service Level Agreements Presentation Agenda Overview Business Drivers Benefits Cisco IOS IP Service Level Agreements (SLAs) for VoIP New Features for MPLS Partners Roadmap 2

3 Leverage Cisco IOS Software for SLAs Cisco solution assures IP service levels, proactively verifies network operation, and accurately measures network performance Comprehensive hardware support Committed Cisco partner support Cisco IOS Software is the world s leading network infrastructure software Enterprise and Small/Medium Business Service Providers Understand Network Performance and Ease Deployment Verify Service Levels Verify Outsourced SLAs Measure and Provide SLAs Access Enterprise Backbone Enterprise Premise Edge Service Provider Aggregation Edge Service Provider Core Cisco IOS Software 3

4 Understanding IP Service Levels Optimize IP business applications and services Voice over IP, Video, and VPN Reduce total cost of ownership End to end service level measurements 4

5 The Need for IP-Based Service Levels PROBLEM 40% of companies delay launching new applications due to network performance concerns 2 59% of companies simply add bandwidth to ensure application efficiency 2 RESULT Reduced business productivity Increased network costs 55% of companies only identify some of their network traffic 2 Reduced understanding of network behavior Cost of application downtime and degradation is $13,000 per minute for an ERP application 3 Lowered network performance can be costly Infonetics Research Study Cost of Enterprise Downtime Network World Application Performance Market Study 3 Forrester Research 5

6 Benefits OPTIMIZED APPLICATIONS & SERVICES Performance visibility Prove service levels Enhance Customer satisfaction Enhance acceptance of businesscritical services REDUCED TOTAL COST OF OWNERSHIP AND OpEx Reduce deployment time Lower mean time to restore and downtime Proactive identification of issues enforces higher reliability Continuous Predictable Reliable Measurements and Metrics Automated Intelligence Proactive 6

7 Lifecycle BASELINE NETWORK PERFORMANCE Verify Network Readiness for New Services with Cisco IOS IP SLAs Capabilities 2 UNDERSTAND NETWORK PERFORMANCE BASELINE Confidence to Deploy New IP Services and Applications QUANTIFY RESULTS Reduce deployment time Prove service and application differentiation Verify service levels Reduce network downtime Manage demand for the network ASSURE APPLICATION AND SERVICE DEPLOYMENT FINE-TUNE AND OPTIMIZE Ongoing Measurements to Understand Behavior with Proactive Notification 7

8 Advantages VPN SLAs are essential to VPN services Quality of Service (QoS)- based measurements Revenue for differentiated services Brings IP service customer confidence VoIP Demonstrate how VoIP is working Deploy with confidence Enhanced customer satisfaction Metrics useful for trouble shooting and reducing down time Business Applications Assure delivery with network performance Meet business objectives with guaranteed service levels Assure network Quality of Service Reduce downtime Key Services Benefit from I II III 8

9 Comprehensive Hardware Support Enterprise & Aggregation/Edge Core Cisco IOS Software Release 12.2S Cisco 7200 Series Cisco 7300 Series Cisco Series Cisco Catalyst 6500; Cisco 7600 Series Cisco CRS-1 (Future) Cisco Series Access Cisco IOS Software Releases 12.3T and 12.4 Cisco 800 Series Cisco 1700 Series Cisco 2600 Series Cisco 3700 Series Cisco 7200 & 7300 Series Cisco 2900, 3550, & 3750 Series 9

10 Uses and Metrics *DATA TRAFFIC *VoIP *SERVICE LEVEL AGREEMENT *AVAILABILITY **STREAMING VIDEO REQUIREMENT Minimize delay, packet loss Verify Quality of Service (QoS) Minimize delay, packet loss, jitter Measure delay, packet loss, jitter One-way Connectivity testing Minimize delay, packet loss IP SLAs MEASURMENT Jitter Packet loss Latency per QoS Jitter Packet loss Latency MOS Voice Quality Score Jitter Packet loss Latency One-way Enhanced accuracy NTP Connectivity tests to IP devices Jitter Packet loss Latency * Currently Available **Limited Availability; Complete in CY 05 10

11 CISCO IOS IP SLAs IS AN EFFICIENT WAY FOR EQUANT TO PROVIDE END-TO-END REPORTING FOR EACH CLASS OF SERVICE. NOT ONLY DOES IT ENABLE ROUND-TRIP DELAY MEASUREMENT, BUT IT ALSO MEASURES PACKET LOSS RATE AND JITTER. FOR US, THE FACT THAT CISCO IOS IP SLAs IS EMBEDDED IN CISCO IOS SOFTWARE AND DOES NOT REQUIRE ANY ADDITIONAL HARDWARE TO BE DEPLOYED TO SUPPORT SUCH FEATURES WAS A CRITICAL BENEFIT. CHRISTOPHE MASIERO, HEAD OF VPN SERVICES PRODUCT MANAGEMENT IN EQUANT 2005, Cisco 2005 Systems, Cisco Inc. Systems, All rights Inc. reserved. All rights reserved. 11

12 WITHOUT A MEASUREMENT TOOL LIKE CISCO IP SLAs, WHAT DO YOU BASE YOUR NETWORK S MEASUREMENTS ON? ONE BIG ADVANTAGE IS THAT IP SLAs IS DOWN AT THE HARDWARE AND CISCO IOS SOFTWARE LEVELS, MEASURING THINGS. YOU DO NOT HAVE TO PUT IN OTHER SEPARATE DEVICES TO MEASURE THE SERVICE QUALITY. MIKE DOWLER, GLOBAL SERVICES INTEGRATION MANAGER IN DUPONT TELECOMMUNICATIONS 2005, Cisco 2005 Systems, Cisco Inc. Systems, All rights Inc. reserved. All rights reserved. 12

13 CISCO IOS IP SLAs FOR VoIP 13

14 IP SLAs for Voice over IP VoIP may be difficult to deploy when the network behavior is not well understood will verify network readiness and QoS Measure critical performance for VoIP deployment Real time warning of network performance degradation IP SLAs is universally available across Cisco IOS Software Standard jitter, Packet loss, latency measurements Voice quality score measurements Call setup measurements Hardware-based VoIP measurements 14

15 Cisco IP SLAs for VoIP Measurements between any two network points on any path Continuous, reliable, predictable performance monitoring thresholds and hop-by-hop details isolate problems IP SLAs Network to Server Measurements IP SLAs WAN Measurements A A PSTN IP WAN Branch Headquarters IP SLAs End to End Measurements 15

16 for VoIP Features November 2003, Release 12.3(4)T VoIP Codec Simulations Mean Opinion Score (MOS) Voice Quality Scoring March 2003, Release 12.3(7)T New threshold traps, one-way packet loss, jitter, latency, and MOS Q1CY 05, Release 12.3(14)T H323 and SIP Post Dial Delay, Gatekeeper delays 16

17 CISCO IOS IP SLAs NEW FEATURES 17

18 Product Update Multi-operation Scheduler Availability: Releases 12.3(8)T and 12.2(25)S Schedule Groups of measurements, increased scalability Enhanced Accuracy Availability: Release 12.3(14)T Q1CY microsecond accuracy granularity Random Scheduler Availability: Release 12.3(14)T Q1CY 05 Randomly schedule active measurements New IP SLAs CLI Availability: Release 12.3(14)T Ease of use new configuration CLI 18

19 CISCO IOS IP SLAs FOR MPLS 19

20 Example United States, Service Provider IP CLASS OF SERVICE ONE-WAY DELAY THROUGHPUT JITTER QoS BANDWIDTH PER AAPP Priority Voice Traffic < 80 ms Packet loss < 5% less < 35 ms Max 75% Real-Time Traffic Video < 80 ms Packet loss < 3% 60% Priority Data Traffic < 100 ms Packet loss < 2% 30% Best Effort Traffic No target No target No target 10% Jitter: telephony and multi-media conferencing Packet Loss: telephony, multi-media conferencing, streaming media, low latency data Delay: telephony, multi-media conferencing, streaming media 20

21 VPN SLAs and Performance Measurement Cisco IOS Software is a leader in MPLS How to measure an SLA within a specific VPN? operations are vrf-aware and measure an SLA per VPN Allows measurements from a PE or multi-vrf CE router Releases 12.2(2)T, 12.2(20)S, and 12.0(26)S CEs with VRFs Red, Blue and Yellow. (PE) 21

22 CISCO IOS IP SLAs PARTNERS 22

23 Partners Cisco Network Management Solution Cisco IP Solution Center MPLS VPN and SLA Monitoring CiscoWorks IP Telephony Monitor Telephony Monitoring Internetworking Performance Monitor Enterprise performance measurements THIRD PARTY PRODUCTS 23

24 References External Page 24

25 25

IP SLAs Overview. Finding Feature Information. Information About IP SLAs. IP SLAs Technology Overview

IP SLAs Overview. Finding Feature Information. Information About IP SLAs. IP SLAs Technology Overview This module describes IP Service Level Agreements (SLAs). IP SLAs allows Cisco customers to analyze IP service levels for IP applications and services, to increase productivity, to lower operational costs,

More information

CISCO IOS IP SERVICE LEVEL AGREEMENT

CISCO IOS IP SERVICE LEVEL AGREEMENT DATA SHEET CISCO IOS IP SERVICE LEVEL AGREEMENT Network services have changed dramatically in recent years, most notably due to the addition of voice, video, and other mission-critical delay- and performance-sensitive

More information

CiscoWorks Internetwork Performance Monitor 4.0

CiscoWorks Internetwork Performance Monitor 4.0 CiscoWorks Internetwork Performance Monitor 4.0 Product Overview The CiscoWorks Internetwork Performance Monitor (IPM) is a network response-time and availability troubleshooting application. Included

More information

Getting Started with VoIP Reports

Getting Started with VoIP Reports With ehealth VoIP, you have a powerful system for monitoring and managing your Voice over IP (VoIP) configuration. ehealth reports provide the information you need to answer these questions: Is the VoIP

More information

Service Level Agreements for VoIP Alan Clark CEO, Telchemy

Service Level Agreements for VoIP Alan Clark CEO, Telchemy Service Level Agreements for VoIP Alan Clark CEO, Telchemy 1 Agenda VoIP SLAs What s typical Why typical isn t ok Approaches to SLA measurement What to measure The trust problem Final thoughts 2 What is

More information

SLA para aplicaciones en redes WAN. Alvaro Cayo Urrutia

SLA para aplicaciones en redes WAN. Alvaro Cayo Urrutia SLA para aplicaciones en redes WAN Alvaro Cayo Urrutia Quién es FLUKE NETWORKS? Enterprise SuperVision (ESV) Soluciones portátiles de prueba y análisis LAN y WAN distribuidas Infrastructure SuperVision

More information

Requirements of Voice in an IP Internetwork

Requirements of Voice in an IP Internetwork Requirements of Voice in an IP Internetwork Real-Time Voice in a Best-Effort IP Internetwork This topic lists problems associated with implementation of real-time voice traffic in a best-effort IP internetwork.

More information

Application Performance Management

Application Performance Management Application Performance Management Intelligence for an Optimized WAN xo.com Application Performance Management Intelligence for an Optimized WAN Contents Abstract 3 Introduction 3 Business Drivers for

More information

OneSight Voice Quality Assurance

OneSight Voice Quality Assurance OneSight Voice Quality Assurance Benefits Proactively determine voice quality issues as well as other service impacting issues before users complain Comprehensively monitor communications systems with

More information

Cisco Unified Communications Remote Management Services

Cisco Unified Communications Remote Management Services Cisco Unified Communications Remote Management Services What You Will Learn Our remote, high-visibility, co-management approach gives you complete ownership and control of your converged network. Cisco

More information

Datasheet: Visual Performance Manager and TruView Advanced MPLS Package with VoIPIntegrity (SKU 01923)

Datasheet: Visual Performance Manager and TruView Advanced MPLS Package with VoIPIntegrity (SKU 01923) Datasheet: Visual Performance Manager and TruView Advanced MPLS Package with VoIPIntegrity (SKU 01923) Key Features: The everything software bundle for application aware network monitoring for remote sites

More information

Service Level Agreement

Service Level Agreement Service Level Agreement Access Point is accessible business telecom. Table of Contents Dedicated Internet Access.. 3 Voice over Internet Protocol Service over API Dedicated Internet Access.6 Private IP

More information

Corporate Network Services of Tomorrow Business-Aware VPNs

Corporate Network Services of Tomorrow Business-Aware VPNs Corporate Network Services of Tomorrow Business-Aware VPNs Authors: Daniel Kofman, CTO and Yuri Gittik, CSO Content Content...1 Introduction...2 Serving Business Customers: New VPN Requirements... 2 Evolution

More information

Voice, Video and Data Convergence > A best-practice approach for transitioning your network infrastructure. White Paper

Voice, Video and Data Convergence > A best-practice approach for transitioning your network infrastructure. White Paper > A best-practice approach for transitioning your network infrastructure White Paper The business benefits of network convergence are clear: fast, dependable, real-time communication, unprecedented information

More information

Cisco and Visual Network Systems: Implement an End-to-End Application Performance Management Solution for Managed Services

Cisco and Visual Network Systems: Implement an End-to-End Application Performance Management Solution for Managed Services Cisco and Visual Network Systems: Implement an End-to-End Application Performance Management Solution for Managed Services What You Will Learn In today s economy, IT departments are challenged to decide

More information

Cisco Network Analysis Module Software 4.0

Cisco Network Analysis Module Software 4.0 Cisco Network Analysis Module Software 4.0 Overview Presentation Improve Operational Efficiency with Increased Network and Application Visibility 1 Enhancing Operational Manageability Optimize Application

More information

The Power of SA as a SLM Tool

The Power of SA as a SLM Tool 1 1 The Power of SA as a SLM Tool Building Scalable SLM Solutions Session 2 Agenda Customer Requirements Solution Overview Available Capabilities Example Deployment Summary 3 Customer Requirements 4 Customer

More information

Voice Over IP Performance Assurance

Voice Over IP Performance Assurance Voice Over IP Performance Assurance Transforming the WAN into a voice-friendly using Exinda WAN OP 2.0 Integrated Performance Assurance Platform Document version 2.0 Voice over IP Performance Assurance

More information

Measuring VoIP QoS. Going Beyond Can You Hear Me Now? Kaynam Hedayat. MPLScon May 2005

Measuring VoIP QoS. Going Beyond Can You Hear Me Now? Kaynam Hedayat. MPLScon May 2005 Measuring VoIP QoS Going Beyond Can You Hear Me Now? Kaynam Hedayat MPLScon May 2005 Overview Why Real-Time VoIP Quality Assurance Matters? Challenges - Going Beyond Can You Hear Me Now? Monitoring Technologies

More information

The Brix System CONVERGED SERVICE ASSURANCE. Next-Generation Network Assessment

The Brix System CONVERGED SERVICE ASSURANCE. Next-Generation Network Assessment The Brix System CONVERGED SERVICE ASSURANCE Roll out new services and applications quickly, confidently and profitably Gain market share and maximize customer retention Compete on quality and build customer

More information

Gateways and Their Roles

Gateways and Their Roles Gateways and Their Roles Understanding Gateways This topic describes the role of voice gateways and their application when connecting VoIP to traditional PSTN and telephony equipment. Analog vs. Digital

More information

Performance Management Best Practices for Broadband Service Providers

Performance Management Best Practices for Broadband Service Providers Performance Management Best Practices for Broadband Service Providers Contents 1 Introduction 2 Scope 3 Performance Management Terminology 3.1 Performance Metrics 3.2 Key Performance Indicators 3.3 Service-Level

More information

Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device

Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device Delivering Dedicated Internet Access (DIA) and IP Services with Converged L2 and L3 Access Device THE NEED Communications Service providers (CSPs) have been transitioning from legacy SONET/SDH to IP and

More information

Delivering Dependable QoS for Better Bottom Line

Delivering Dependable QoS for Better Bottom Line Delivering Dependable QoS for Better Bottom Line Get it Right the First Time Don Lewis, Director of BroadCloud Product Management Agenda for Today Session Why is QoS Important? Implementation Plan for

More information

Network Management for Common Topologies How best to use LiveAction for managing WAN and campus networks

Network Management for Common Topologies How best to use LiveAction for managing WAN and campus networks Network Management for Common Topologies How best to use LiveAction for managing WAN and campus networks April 2014 www.liveaction.com Contents 1. Introduction... 1 2. WAN Networks... 2 3. Using LiveAction

More information

Customer White paper. SmartTester. Delivering SLA Activation and Performance Testing. November 2012 Author Luc-Yves Pagal-Vinette

Customer White paper. SmartTester. Delivering SLA Activation and Performance Testing. November 2012 Author Luc-Yves Pagal-Vinette SmartTester Delivering SLA Activation and Performance Testing November 2012 Author Luc-Yves Pagal-Vinette Customer White paper Table of Contents Executive Summary I- RFC-2544 is applicable for WAN and

More information

Cisco Prime Network Analysis Module Software 5.1 for WAAS VB

Cisco Prime Network Analysis Module Software 5.1 for WAAS VB Cisco Prime Network Analysis Module Software 5.1 for WAAS VB Network administrators need multifaceted visibility into the network and application to help ensure consistent and cost-effective delivery of

More information

Achieving Service Quality and Availability Using Cisco Unified Communications Management Suite

Achieving Service Quality and Availability Using Cisco Unified Communications Management Suite Achieving Service Quality and Availability Using Cisco Unified Communications Management Suite EXECUTIVE SUMMARY CISCOLIVE Europe 2010 Annual Cisco IT and communications conference Event held at Barcelona,

More information

Nimsoft for Cisco VoIP Monitoring. A Nimsoft Service Level Management Solution White Paper

Nimsoft for Cisco VoIP Monitoring. A Nimsoft Service Level Management Solution White Paper A Nimsoft Service Level Management Solution White Paper Table of Contents Nimsoft for VoIP Solution Summary 3 Primary Features...3 Additional Features... 3 Optimized VoIP Network with Nimsoft for Cisco

More information

Is Your Network Ready for VoIP? > White Paper

Is Your Network Ready for VoIP? > White Paper > White Paper Tough Questions, Honest Answers For many years, voice over IP (VoIP) has held the promise of enabling the next generation of voice communications within the enterprise. Unfortunately, its

More information

Testing VoIP on MPLS Networks

Testing VoIP on MPLS Networks Application Note Testing VoIP on MPLS Networks Why does MPLS matter for VoIP? Multi-protocol label switching (MPLS) enables a common IP-based network to be used for all network services and for multiple

More information

Service resiliency and reliability Quality of Experience Modelling requirements A PlanetLab proposal. PDCAT'08 - Dunedin December 1-4, 2008

Service resiliency and reliability Quality of Experience Modelling requirements A PlanetLab proposal. PDCAT'08 - Dunedin December 1-4, 2008 PlaNetLab Options from Massey University Richard Harris Presentation Outline Service resiliency and reliability Quality of Experience Modelling requirements A PlanetLab proposal PDCAT'2008 Dunedin 2 (c)

More information

MITEL. NetSolutions. Flat Rate MPLS VPN

MITEL. NetSolutions. Flat Rate MPLS VPN MITEL NetSolutions Flat Rate MPLS VPN A Comprehensive, Intelligent Network-based Solution Businesses today demand an ever-evolving list of requirements of their networks. From connecting branch locations

More information

Comparing MPLS and Internet Links for Delivering VoIP Services

Comparing MPLS and Internet Links for Delivering VoIP Services IP Telephony Contact Centers Mobility Services WHITE PAPER Comparing MPLS and Internet Links for Delivering VoIP Services September 2005 avaya.com Table of Contents Overview... 1 Historical Perspective...

More information

CiscoWorks Internetwork Performance Monitor

CiscoWorks Internetwork Performance Monitor CiscoWorks Internetwork Performance Monitor (IPM) v2.6 Tutorial Introduction 1-1 About This Tutorial Identify the need for network service monitoring tools Describe how to use IPM to configure and monitor

More information

Cisco IOS MPLS Management Technology Overview. Enabling Innovative Services. February 2004. 2004 Cisco Systems, Inc. All rights reserved.

Cisco IOS MPLS Management Technology Overview. Enabling Innovative Services. February 2004. 2004 Cisco Systems, Inc. All rights reserved. Cisco IOS MPLS Management Technology Overview Enabling Innovative Services February 2004 1 Agenda Introduction Problems, challenges, requirements Technology Overview Summary 2 Service Provider Problems

More information

Implementation of Video Voice over IP in Local Area Network Campus Environment

Implementation of Video Voice over IP in Local Area Network Campus Environment Implementation of Video Voice over IP in Local Area Network Campus Environment Mohd Nazri Ismail Abstract--In this research, we propose an architectural solution to integrate the video voice over IP (V2oIP)

More information

How To: Diagnose Poor VoIP Calls through diagnostics.

How To: Diagnose Poor VoIP Calls through diagnostics. How To: Diagnose Poor VoIP Calls through diagnostics. When problems arise with poor VoIP phone calls, where do you start looking to troubleshoot the issue? This is one of the many challenges of managing

More information

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications Best Effort gets Better with MPLS Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications A White Paper on Multiprotocol Label Switching October,

More information

Elevating Data Center Performance Management

Elevating Data Center Performance Management Elevating Data Center Performance Management Data Center innovation reduces operating expense, maximizes employee productivity, and generates new sources of revenue. However, many I&O teams lack proper

More information

IP Telephony Deployment Models

IP Telephony Deployment Models CHAPTER 2 Sections in this chapter address the following topics: Single Site, page 2-1 Multisite Implementation with Distributed Call Processing, page 2-3 Design Considerations for Section 508 Conformance,

More information

Troubleshooting Common Issues in VoIP

Troubleshooting Common Issues in VoIP Troubleshooting Common Issues in VoIP 2014, SolarWinds Worldwide, LLC. All rights reserved. Voice over Internet Protocol (VoIP) Introduction Voice over IP, or VoIP, refers to the delivery of voice and

More information

Goal We want to know. Introduction. What is VoIP? Carrier Grade VoIP. What is Meant by Carrier-Grade? What is Meant by VoIP? Why VoIP?

Goal We want to know. Introduction. What is VoIP? Carrier Grade VoIP. What is Meant by Carrier-Grade? What is Meant by VoIP? Why VoIP? Goal We want to know Introduction What is Meant by Carrier-Grade? What is Meant by VoIP? Why VoIP? VoIP Challenges 2 Carrier Grade VoIP Carrier grade Extremely high availability 99.999% reliability (high

More information

Cisco Bandwidth Quality Manager 3.1

Cisco Bandwidth Quality Manager 3.1 Cisco Bandwidth Quality Manager 3.1 Product Overview Providing the required quality of service (QoS) to applications on a wide-area access network consistently and reliably is increasingly becoming a challenge.

More information

Perform: Monitor to Assure a Great User Experience

Perform: Monitor to Assure a Great User Experience Whitepaper Perform: Monitor to Assure a Great User Experience Introduction IP-based network infrastructures provide many benefits. They open the door to creating a Unified Communications (UC) environment

More information

Cisco CCNP 642 845 Optimizing Converged Cisco Networks (ONT)

Cisco CCNP 642 845 Optimizing Converged Cisco Networks (ONT) Cisco CCNP 642 845 Optimizing Converged Cisco Networks (ONT) Course Number: 642 845 Length: 5 Day(s) Certification Exam This course will help you prepare for the following exam: Cisco CCNP Exam 642 845:

More information

The need for bandwidth management and QoS control when using public or shared networks for disaster relief work

The need for bandwidth management and QoS control when using public or shared networks for disaster relief work International Telecommunication Union The need for bandwidth management and QoS control when using public or shared networks for disaster relief work Stephen Fazio Chief, Global Telecommunications Officer

More information

Measurement of V2oIP over Wide Area Network between Countries Using Soft Phone and USB Phone

Measurement of V2oIP over Wide Area Network between Countries Using Soft Phone and USB Phone The International Arab Journal of Information Technology, Vol. 7, No. 4, October 2010 343 Measurement of V2oIP over Wide Area Network between Countries Using Soft Phone and USB Phone Mohd Ismail Department

More information

Achieving High Quality Voiceover-IP Across WANs With Talari Networks APN Technology

Achieving High Quality Voiceover-IP Across WANs With Talari Networks APN Technology Achieving High Quality Voiceover-IP Across WANs With Talari Networks APN Technology A Talari Networks Application Note 2012 Talari Networks / www.talari.com Enterprise-class Voice-over-IP Challenges In

More information

WHITE PAPER: Broadband Bonding for VoIP & UC Applications. In Brief. mushroomnetworks.com. Applications. Challenge. Solution. Benefits.

WHITE PAPER: Broadband Bonding for VoIP & UC Applications. In Brief. mushroomnetworks.com. Applications. Challenge. Solution. Benefits. In Brief Applications UC & VoIP Challenge Cut telecom cost by finding an alternative to costly MPLS Improve Internet connectivity speeds Fortify business continuity Solution Mushroom Networks Truffle Internet

More information

CA NetQoS Unified Communications Monitor

CA NetQoS Unified Communications Monitor PRODUCT SHEET: CA NetQoS Unified Communications Monitor CA NetQoS Unified Communications Monitor agility made possible CA NetQoS Unified Communications Monitor is a network-based voice and video monitoring

More information

Performance Evaluation for VOIP over IP and MPLS

Performance Evaluation for VOIP over IP and MPLS World of Computer Science and Information Technology Journal (WCSIT) ISSN: 2221-0741 Vol. 2, No. 3, 110-114, 2012 Performance Evaluation for VOIP over IP and MPLS Dr. Reyadh Shaker Naoum Computer Information

More information

ehealth and VoIP Overview

ehealth and VoIP Overview ehealth and VoIP Overview Voice over IP (VoIP) configurations can be very complex. Your network could contain a variety of devices, applications, and configuration capabilities to support voice traffic.

More information

Infosim Whitepaper VoIP quality monitoring in Cable-TV networks

Infosim Whitepaper VoIP quality monitoring in Cable-TV networks Infosim Whitepaper VoIP quality monitoring in Cable-TV networks The wise adapt themselves to circumstances, as water moulds itself to the pitcher. Chinese Proverb Infosim GmbH & Co KG http://www.infosim.net

More information

Introducing Cisco Unified Communications Express

Introducing Cisco Unified Communications Express CHAPTER 1 Introducing Cisco Unified Communications Express Cisco Unified Communications Express is an award-winning communications solution that is provided with the Cisco Integrated Services Router portfolio.

More information

Cisco Dynamic Multipoint VPN: Simple and Secure Branch-to-Branch Communications

Cisco Dynamic Multipoint VPN: Simple and Secure Branch-to-Branch Communications Cisco Dynamic Multipoint VPN: Simple and Secure Branch-to-Branch Communications Product Overview Cisco Dynamic Multipoint VPN (DMVPN) is a Cisco IOS Software-based security solution for building scalable

More information

The rise of the hybrid network model

The rise of the hybrid network model The rise of the hybrid network model Hybrid networks offer the promise of greater flexibility and capacity, improved application performance and cheaper price points than traditional Wide Area Networks

More information

Service Assurance Tools

Service Assurance Tools Managing MPLS with Service Assurance Tools Whitepaper Prepared by www.infosim.net August 2006 Abstract MPLS provides the foundation for the offering of next-generation services and applications such as

More information

IVCi s IntelliNet SM Network

IVCi s IntelliNet SM Network IVCi s IntelliNet SM Network Technical White Paper Introduction...2 Overview...2 A True ATM Solution End to End...2 The Power of a Switched Network...2 Data Throughput:...3 Improved Security:...3 Class

More information

Voice over Internet Protocol (VoIP) systems can be built up in numerous forms and these systems include mobile units, conferencing units and

Voice over Internet Protocol (VoIP) systems can be built up in numerous forms and these systems include mobile units, conferencing units and 1.1 Background Voice over Internet Protocol (VoIP) is a technology that allows users to make telephone calls using a broadband Internet connection instead of an analog phone line. VoIP holds great promise

More information

Application Visibility and Monitoring >

Application Visibility and Monitoring > White Paper Application Visibility and Monitoring > An integrated approach to application delivery Application performance drives business performance Every business today depends on secure, reliable information

More information

The adoption of WAN optimisation as a managed service

The adoption of WAN optimisation as a managed service The adoption of WAN optimisation as a managed service Peter Hall Pauline Trotter July 2008 1 The adoption of WAN optimisation as a managed service The demands of business software applications continue

More information

Multi Protocol Label Switching (MPLS) is a core networking technology that

Multi Protocol Label Switching (MPLS) is a core networking technology that MPLS and MPLS VPNs: Basics for Beginners Christopher Brandon Johnson Abstract Multi Protocol Label Switching (MPLS) is a core networking technology that operates essentially in between Layers 2 and 3 of

More information

Fundamentals of VoIP Call Quality Monitoring & Troubleshooting. 2014, SolarWinds Worldwide, LLC. All rights reserved. Follow SolarWinds:

Fundamentals of VoIP Call Quality Monitoring & Troubleshooting. 2014, SolarWinds Worldwide, LLC. All rights reserved. Follow SolarWinds: Fundamentals of VoIP Call Quality Monitoring & Troubleshooting 2014, SolarWinds Worldwide, LLC. All rights reserved. Introduction Voice over IP, or VoIP, refers to the delivery of voice and multimedia

More information

Business case for VoIP Readiness Network Assessment

Business case for VoIP Readiness Network Assessment Business case for VoIP Readiness Network Assessment Table of contents Overview... 2 Different approaches to pre-deployment assessment:.......... 2 Other considerations for VoIP pre-deployment... 3 The

More information

Delivering Managed Services Using Next Generation Branch Architectures

Delivering Managed Services Using Next Generation Branch Architectures Delivering Managed Services Using Next Generation Branch Architectures By: Lee Doyle, Principal Analyst at Doyle Research Sponsored by Versa Networks Executive Summary Network architectures for the WAN

More information

Voice over IP Networks: Ensuring quality through proactive link management

Voice over IP Networks: Ensuring quality through proactive link management White Paper Voice over IP Networks: Ensuring quality through proactive link management Build Smarter Networks Table of Contents 1. Executive summary... 3 2. Overview of the problem... 3 3. Connectivity

More information

Colt VoIP Access. 2010 Colt Technology Services Group Limited. All rights reserved.

Colt VoIP Access. 2010 Colt Technology Services Group Limited. All rights reserved. Colt VoIP Access 2010 Colt Technology Services Group Limited. All rights reserved. Business requirements Are you looking for ways to simplify management of national or even international voice services

More information

Routing & Traffic Analysis for Converged Networks. Filling the Layer 3 Gap in VoIP Management

Routing & Traffic Analysis for Converged Networks. Filling the Layer 3 Gap in VoIP Management Routing & Traffic Analysis for Converged Networks Filling the Layer 3 Gap in VoIP Management Executive Summary Voice over Internet Protocol (VoIP) is transforming corporate and consumer communications

More information

Hosted PBX Platform-asa-Service. Offering

Hosted PBX Platform-asa-Service. Offering Hosted PBX Platform-asa-Service Offering Hosted PBX Platform Overview VoIP Logic s Hosted PBX Platform-as-a-Service (PaaS) delivers cloud-based PBX functionality encompassing traditional PBX features as

More information

Highlighting a Direction

Highlighting a Direction IP QoS Architecture Highlighting a Direction Rodrigo Linhares - rlinhare@cisco.com Consulting Systems Engineer 1 Agenda Objective IntServ Architecture DiffServ Architecture Some additional tools Conclusion

More information

Transport for Enterprise VoIP Services

Transport for Enterprise VoIP Services Transport for Enterprise VoIP Services Introduction Many carriers are looking to advanced packet services as an opportunity to generate new revenue or lower costs. These services, which include VoIP, IP

More information

VoIP Over the Internet: Is Toll Quality Achievable?

VoIP Over the Internet: Is Toll Quality Achievable? VoIP Over the Internet: Is Toll Quality Achievable? Mansour Karam, Technical Lead SCV Communications Society May 12, 2004 1 Agenda Introduction VoIP versus VoIP over the Internet Challenges for VoIP over

More information

Synchronization Essentials of VoIP WHITE PAPER

Synchronization Essentials of VoIP WHITE PAPER Synchronization Essentials of VoIP WHITE PAPER Synchronization Essentials of VoIP Introduction As we accelerate into the New World of VoIP we assume we can leave some of the trappings of wireline telecom

More information

Session Border Controllers in Enterprise

Session Border Controllers in Enterprise A Light Reading Webinar Session Border Controllers in Enterprise Thursday, October 7, 2010 Hosted by Jim Hodges Senior Analyst Heavy Reading Sponsored by: Speakers Natasha Tamaskar VP Product Marketing

More information

Curso de Telefonía IP para el MTC. Sesión 1 Introducción. Mg. Antonio Ocampo Zúñiga

Curso de Telefonía IP para el MTC. Sesión 1 Introducción. Mg. Antonio Ocampo Zúñiga Curso de Telefonía IP para el MTC Sesión 1 Introducción Mg. Antonio Ocampo Zúñiga Conceptos Generales VoIP Essentials Family of technologies Carries voice calls over an IP network VoIP services convert

More information

VoIP Lifecycle Management. Best Practices and Business Value

VoIP Lifecycle Management. Best Practices and Business Value VoIP Lifecycle Management Best Practices and Business Value Viola Networks May 2006 VoIP Lifecycle Management VoIP Lifecycle Management Best Practices and Business Value When managing an enterprise VoIP

More information

The Basics. Configuring Campus Switches to Support Voice

The Basics. Configuring Campus Switches to Support Voice Configuring Campus Switches to Support Voice BCMSN Module 7 1 The Basics VoIP is a technology that digitizes sound, divides that sound into packets, and transmits those packets over an IP network. VoIP

More information

Best Practices for VoIP Network Assurance and Performance Management

Best Practices for VoIP Network Assurance and Performance Management Best Practices for VoIP Network Assurance and Performance Management 1-800-508-5233 PathView_Sales@AppNeta.com AppNeta.com White Paper Best Practices for VoIP Network Assurance & Performance Management

More information

Hur kvalitetsäkrar vi tjänsterna i molnet!

Hur kvalitetsäkrar vi tjänsterna i molnet! Hur kvalitetsäkrar vi tjänsterna i molnet! Johan Ragmo Region North Business Development Manager A new world of Cloud A perfect storm for mobility 2 Copyright 2011 Alcatel-Lucent. All rights reserved.

More information

Indepth Voice over IP and SIP Networking Course

Indepth Voice over IP and SIP Networking Course Introduction SIP is fast becoming the Voice over IP protocol of choice. During this 3-day course delegates will examine SIP technology and architecture and learn how a functioning VoIP service can be established.

More information

Driving Service Delivery with SLA Performance Management

Driving Service Delivery with SLA Performance Management Driving Service Delivery with SLA Performance Management Providers #1 competitive advantage Service providers more and more depend on Ethernet services as the networks are evolving from traditional voice

More information

Data Sheet. M o r e... making networks better

Data Sheet. M o r e... making networks better making networks better Data Sheet Networks Unlimited 5 The Colonnades London Road Pulborough West Sussex RH20 1AS Tel:+44 (0)1798 873 001 Fax:+44 (0)1798 873 002 Web: www.netunlim.com Email:sales@netunlim.com

More information

VoIP Virtual Private Networks: Bringing the Benefits of Convergence to the Enterprise

VoIP Virtual Private Networks: Bringing the Benefits of Convergence to the Enterprise VoIP Virtual Private Networks: Bringing the Benefits of Convergence to the Enterprise By Robert VanSickle Vice President Sales, Americas Region & Worldwide Sales Strategy VocalTec Communications www.vocaltec.com

More information

Putting Reliability into VoIP Networks

Putting Reliability into VoIP Networks Putting Reliability into VoIP Networks Michael Marks Director, Service Provider Market Development Concord Communications 400 Nickerson Road Marlboro, MA 01752 508-486-4463 (T) 508-486-4699 (F) mmarks@concord.com

More information

Best Practices for Planning, Deploying and Managing Enterprise VoIP

Best Practices for Planning, Deploying and Managing Enterprise VoIP Best Practices for Planning, Deploying and Managing Enterprise VoIP April 2008 Introduction Voice over IP (VoIP) technology has matured rapidly since its inception roughly 10 years ago. Based on this maturity,

More information

The Financial Benefits of Using LiveAction Software for Network QoS

The Financial Benefits of Using LiveAction Software for Network QoS White Paper The Financial Benefits of Using LiveAction Software for Network QoS How implementing network quality of service management can provide quantifiable cost savings, improved profitability and

More information

QoS in VoIP. Rahul Singhai Parijat Garg

QoS in VoIP. Rahul Singhai Parijat Garg QoS in VoIP Rahul Singhai Parijat Garg Outline Introduction The VoIP Setting QoS Issues Service Models Techniques for QoS Voice Quality Monitoring Sample solution from industry Conclusion Introduction

More information

Optimizing Converged Cisco Networks (ONT)

Optimizing Converged Cisco Networks (ONT) Optimizing Converged Cisco Networks (ONT) Module 2: Cisco VoIP Implementations (Deploy) Calculating Bandwidth Requirements for VoIP Objectives Describe factors influencing encapsulation overhead and bandwidth

More information

Application Notes. Introduction. Contents. Managing IP Centrex & Hosted PBX Services. Series. VoIP Performance Management. Overview.

Application Notes. Introduction. Contents. Managing IP Centrex & Hosted PBX Services. Series. VoIP Performance Management. Overview. Title Series Managing IP Centrex & Hosted PBX Services Date July 2004 VoIP Performance Management Contents Introduction... 1 Quality Management & IP Centrex Service... 2 The New VoIP Performance Management

More information

Using WhatsUp Gold VoIP Monitor About, configuring, installing, and using the VoIP monitor features in WhatsUp Gold

Using WhatsUp Gold VoIP Monitor About, configuring, installing, and using the VoIP monitor features in WhatsUp Gold Using WhatsUp Gold VoIP Monitor About, configuring, installing, and using the VoIP monitor features in WhatsUp Gold Contents CHAPTER 1 About WhatsUp Gold VoIP Monitor About Cisco IP SLA features in the

More information

Clearing the Way for VoIP

Clearing the Way for VoIP Gen2 Ventures White Paper Clearing the Way for VoIP An Alternative to Expensive WAN Upgrades Executive Overview Enterprises have traditionally maintained separate networks for their voice and data traffic.

More information

Unifying the Distributed Enterprise with MPLS Mesh

Unifying the Distributed Enterprise with MPLS Mesh Unifying the Distributed Enterprise with MPLS Mesh Technical Whitepaper June 2011 Copyright 2011 AireSpring Introduction Today s modern enterprise employs IT technologies that deliver higher value, resiliency,

More information

Verizon Unified Communications and Collaboration as a Service Service Level Agreement ( SLA )

Verizon Unified Communications and Collaboration as a Service Service Level Agreement ( SLA ) Verizon Unified Communications and Collaboration as a Service Service Level Agreement ( SLA ) 1. Overview. This SLA provides performance metrics and provisions for Unified Communications and Collaboration

More information

VoIP / SIP Planning and Disclosure

VoIP / SIP Planning and Disclosure VoIP / SIP Planning and Disclosure Voice over internet protocol (VoIP) and session initiation protocol (SIP) technologies are the telecommunication industry s leading commodity due to its cost savings

More information

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service This document describes the benefits of the NEWT Digital PBX solution with respect to features, hardware partners, architecture,

More information

MPLS: Enabling Fixed-Mobile Convergence

MPLS: Enabling Fixed-Mobile Convergence MPLS: Enabling Fixed-Mobile Convergence Barry M. Tishgart Vice President, Managed Services 2006 11 10 SPRINT, the "Going Forward" logo, the NEXTEL name and logo and other trademarks are trademarks of Sprint

More information

UNIFIED PERFORMANCE MANAGEMENT

UNIFIED PERFORMANCE MANAGEMENT UNIFIED PERFORMANCE MANAGEMENT VISIBILITY CONTROL OPTIMIZATION COMPLETE WAN OPTIMIZATION Increase the speed and efficiency of your wide area network. Exinda s Unified Performance Management (UPM) solution

More information

Using WhatsUp Gold VoIP Monitor About, configuring, installing, and using the VoIP monitor features in WhatsUp Gold

Using WhatsUp Gold VoIP Monitor About, configuring, installing, and using the VoIP monitor features in WhatsUp Gold Using WhatsUp Gold VoIP Monitor About, configuring, installing, and using the VoIP monitor features in WhatsUp Gold Contents CHAPTER 1 About WhatsUp Gold VoIP Monitor About Cisco IP SLA features in the

More information